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Star Hotel
Superior, Star Hotel in Pontianak
Lobby, Star Hotel in Pontianak
Bathroom, Star Hotel in Pontianak
Entrance, Star Hotel in Pontianak
Reception, Star Hotel in Pontianak
Bathtub, Star Hotel in Pontianak

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7.9

Very good

219 reviews

219 reviews

See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Betang House 690 m
Saint Joseph Cathedral 900 m
Keraton Kadriah 1.1 km
Museum Negeri Pontianak 1.5 km
Kapuas Square 1.5 km
Ayani Mega Mall 1.9 km
Masjid Jami At 2.0 km
Digulis Monument 2.4 km
Equator Monument 4.6 km
Masjid Raya Mujahidin 6.8 km
Nearby landmarks
Gajah kembar Toko 40 m
Apotik Kencana 60 m
Apotek Makmur 2 140 m
Apotik Bintang 230 m
RS Kharitas Bhakti 520 m
Mo Star 570 m
Betang House 690 m
Costummers'Car Park 720 m
Promedika Hospital 760 m
Harum Manis Supermarket 780 m

Star Hotel

Jalan Gajahmada No 189, Pontianak City Center, Pontianak, Indonesia, 78122 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pontianak City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Museum Negeri Pontianak. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Front desk [24-hour]

700 meters to Betang House

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Room service [24-hour]

Coffee shop

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in Pontianak every 5 minutes on Agoda.com
Value for money8.1
Location rating8.6
Nearest airportSupadio Airport (PNK) - Indonesia
Distance to airport14.3 km

Rooms available at Star Hotel

Superior
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Deluxe With Breakfast
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Premier With Breakfast
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 double bed
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Executive With Breakfast
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
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Deluxe Double or Twin Room
...
  • Room size: 16 m²/172 ft²
  • 2 single beds or 1 queen be...
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Grand Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • 2 single beds or 1 queen be...
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Executive
...
  • Room size: 36 m²/388 ft²
  • 1 double bed
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Executive Room
...
  • Room size: 36 m²/388 ft²
  • 1 queen bed
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Room Grand Deluxe
...
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    Room Premier
    ...
    • 1 queen bed or 2 single bed...
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    Frequently asked questions

    What time is check-in and check-out at Star Hotel?

    Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Star Hotel?

    For those who wish to drive their own cars, Star Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Star Hotel?

    Wake up to a great buffet breakfast at Star Hotel. Adults can enjoy breakfast offered with an additional charge of 39000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Star Hotel?

    Star Hotel features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at Star Hotel?

    Star Hotel does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby Star Hotel?

    Star Hotel’s neighborhood is Pontianak City Center which includes popular restaurants such as A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap.

    What popular shopping places are close to Star Hotel?

    Star Hotel is located in Pontianak City Center area which features shopping places such as Ayani Mega Mall and Supermarket Kaisar.

    What are popular attractions near Star Hotel?

    Star Hotel’s location in the Pontianak City Center neighborhood makes it close to famous attractions including Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin.

    What popular natural sightseeing spots are close to Star Hotel?

    Star Hotel’s nearby natural sights include Hutan Silva UNTAN and BaseCamp located in the same Pontianak City Center area.

    See map

    Explore the neighborhood

    What people love about Star Hotel

    • 9.6

      Exceptional
      Spaciousness

      "Hight quality equipment, strategic located, very spacious room and friendly staff."

      Melisa

      |

      December 22, 2022

    • 8

      Very good

      "Great Hotel."

      Ronny

      |

      March 9, 2020

    • 8.4

      Excellent

      "Three, the price is reasonable."

      EKA

      |

      March 8, 2020

    Property ranking|Compared to 58 Pontianak properties
    See all rankings
    Room comfort score
    7.4/10
    Room size
    31 sqm.
    Couples review score
    8.4/10
    Location score
    8.6/10
    Better than
    86
    %
    of Pontianak properties
    Bigger than
    81
    %
    of Pontianak properties
    Better than
    79
    %
    of Pontianak properties
    Better than
    74
    %
    of Pontianak properties
    Overall rating:

    7.9

    Very good
    219 reviews
    Cleanliness
    7.8
    Facilities
    7.3
    Location
    8.6
    Read all reviews >
    More about Star Hotel

    More about Star Hotel

    Star Hotel

    See the best of Pontianak with a stay at Star Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
    Star Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Pontianak. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
    The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service and room service let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Star Hotel. Some rooms at Star Hotel are equipped with air conditioning for your convenience. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Star Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.


    Around the property

    Star Hotel provides an excellent base for exploring the sights of Pontianak in-depth. Get a photograph of yourself in front of Equator Monument located 4.5 km away, a must-see for anyone visiting Pontianak.


    Reasons to stay here

    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 82% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 86% of other accommodations in Pontianak.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.3

    Most talked about facilities

    Housekeeping

    11 mentions

    Breakfast

    10 mentions

    Food & Dining

    3 mentions

    Internet

    3 mentions

    Languages spoken
    • Indonesian
    Internet access
    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoking area
    Access
    • Front desk [24-hour]
    • Pets allowed
    Getting around
    • Car park [free of charge]
    • Rental car
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Coffee/tea maker
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Internet access – wireless
    • Mini bar
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Wi-Fi [free]

    Location

    Jalan Gajahmada No 189, Pontianak City Center, Pontianak, Indonesia, 78122
    Excellent
    Location

    8.6

    Airports
    • Supadio Airport (PNK) - Indonesia
      14.3 km
    • Kuching International Airport (KCH) - Malaysia
      202.6 km
    Hospital or clinic
    • Apotik Kencana
      60 m
    Shopping
    • Ayani Mega Mall
      1.9 km
    Convenience store
    • Indomaret
      390 m
    Cash withdrawal
    • ATM
      30 m

    What's nearby

    Popular landmarks
    • Betang House
      690 m
    • Saint Joseph Cathedral
      900 m
    • Keraton Kadriah
      1.1 km
    • Museum Negeri Pontianak
      1.5 km
    • Kapuas Square
      1.5 km
    • Ayani Mega Mall
      1.9 km
    • Masjid Jami At
      2.0 km
    • Digulis Monument
      2.4 km
    • Equator Monument
      4.6 km
    • Masjid Raya Mujahidin
      6.8 km
    Nearby landmarks
    • Gajah kembar Toko
      40 m
    • Apotik Kencana
      60 m
    • Apotek Makmur 2
      140 m
    • Apotik Bintang
      230 m
    • RS Kharitas Bhakti
      520 m
    • Mo Star
      570 m
    • Betang House
      690 m
    • Costummers'Car Park
      720 m
    • Promedika Hospital
      760 m
    • Harum Manis Supermarket
      780 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until13:00
    Getting around
    • Travel time to airport (minutes)25
    Extras
    • Breakfast charge (unless included in room price)39000 IDR
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors4
    • Number of restaurants2
    • Number of rooms 50
    • Year property opened2010
    • Most recent renovation2010

    Reviews of Star Hotel from real guests

    Provided by verified guests of Agoda
    7.9
    /
    10
    Cleanliness7.8
    Facilities7.3
    Location8.6
    Room comfort and quality7.4
    Service8.0
    Value for money8.1
    High score for Pontianak
    Rating
    9+ Exceptional (32)
    8-9 Excellent (18)
    7-8 Very Good (35)
    6-7 Good (12)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (24)
    Jun - Aug (34)
    Sep - Nov (26)
    Dec - Feb (38)
    All guests (219)
    All room types
    All languages

    Show reviews that mention 

    Showing 122 verified guest comments
    12345
    10.0
    Exceptional
    Nur from Malaysia
    Business traveler
    Deluxe With Breakfast
    Stayed 2 nights in January 2019

    The best one in Pontianak”

    Lokasi di bandar. Staff pun baik sgt. Setiap kali melalui reception dorg akan say hello. Breakfast biasa2 jer. Bilik okey sgt. Bersih. Definetely will choose this one next time.

    Reviewed January 24, 2019

    See room deals

    10.0
    Exceptional
    Nurul from Malaysia
    Family with teens
    Superior
    Stayed 1 night in May 2019

    Exceptional”

    Big room 😍.

    Reviewed May 30, 2019

    See room deals

    8.4
    Excellent
    EKA from Indonesia
    Business traveler
    Deluxe With Breakfast
    Stayed 3 nights in March 2020

    Simple room”

    As a frequent traveller, I have stayed in almost all starred hotel in pontianak, so I can compare all hotels, pros and cons. However, I decided to always stay in star hotel for some reasons. First, its location in gajahmada street is in city center, close to anywhere, second, the rooms have small fridge, safety box, and kettle, thats all I need. Three, the price is reasonable. Even though most of my travelling are officially, the expenses are covered by government, but I choose to stay in cheaper hotel

    Reviewed March 08, 2020

    See room deals

    8.0
    Excellent
    Ronny from Indonesia
    Family with young children
    Deluxe With Breakfast
    Stayed 1 night in March 2020

    Very good”

    Great Hotel. No bar soap to wash hands and bath. Difficult with liquid soap in small tube.

    Reviewed March 09, 2020

    See room deals

    7.6
    Very good
    Bonifacio from Malaysia
    Solo traveler
    Superior
    Stayed 2 nights in July 2019

    Very good”

    The hotel should charge the total amount when checking in and not decide the charges so as to charge customers on full rate on the second day. Agoda to feedback to hotels on this practice.

    Reviewed July 28, 2019

    See room deals

    8.7
    Excellent
    Nurhadi from Indonesia
    Solo traveler
    Superior
    Stayed 2 nights in October 2011

    Very nice hotel and good hospitality”

    services

    The Star Hotel in the central of Pontianak city and near from the shopping center Ligo.

    Reviewed October 13, 2011

    See room deals

    10.0
    Exceptional
    Franz from Indonesia
    Couple
    Superior
    Stayed 1 night in December 2015

    The Best Economy Hotel with Best Location”

    Very nice hotel, clean, big room size, strategic location at the central of Pratunam and connected with shopping mall. Its so easy to find meal or snacks that surrounded at hotel area. The prices are economy price but the facility is 5 stars. I will stay again at this hotel when i visit Bangkok next time.

    Reviewed June 03, 2016

    See room deals

    8.4
    Excellent
    EFFENDY from Indonesia
    Couple
    Superior
    Stayed 3 nights in May 2016

    Overall it was worth a visit”

    I only have one thing to complain. I was disappointed with the breakfast because the staff said certain menus will not be refilled if it run out of stock during busy day. Nevertheless, if you have time to go outside the hotel you will surely find many options for delicious local breakfast. The room was quite clean, but I noticed a smell of cigarette during my stay. I asked the staff to spray the room and it helped a lot. The true point of stay at this hotel is its strategic location. You can reach almost everywhere in this city less than 20 mins and all downtown area less than 5 mins. Furthermore, I would say it was worth the price for what I have got.

    Reviewed May 17, 2016

    See room deals

    9.0
    Exceptional
    Ngo from Malaysia
    Business traveler
    Superior
    Stayed 3 nights in February 2012

    Good location with good price”

    Good for business man

    ths hotel is located not too near or too far from kapuas market which i intended to visit during this trip. a 30 minutes walk will reach kapuas market alongside kapuas river. the hotel room is spacious, clean and equipped with wifi. a few minute walk along jl gajah mada, you can taste the local nasi ayam (chicken rice), bubur ayam (chicken porridge) and kopi (which is very famous in all cafe), etc. generally, i recommend this hotel for business man who seek comfortable rest with this price.

    Reviewed March 04, 2012

    See room deals

    9.3
    Exceptional
    Lee from Singapore
    Couple
    Superior
    Stayed 1 night in February 2013

    Good hotel and location”

    Walking distance to take great food

    The hotel is value for money and make the stay worth while in the hot and climate city. The a/c is great and the room size is ideal for couple. The staffs are friendly and helpful. The internet is also free. We could get many good foods around the hotel and the location is excellent. We will stay there again when we visit the city.

    Reviewed March 04, 2013

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    7.3
    Very good
    elvy from Indonesia
    Couple
    Superior
    Stayed 5 nights in December 2012

    Great location but.....”

    Location and good food

    I liked to stay at Star Hotel coz the location, great service and good food. However, my last stay at Star Hotel, I was a bit disappointed. First night, the AC was broken, the technician knows that the AC was broken but didn't informed us till we complain and asked to move to another room. Second night, i got a room with many baby cockroach.

    Reviewed January 06, 2013

    See room deals

    8.3
    Excellent
    David from Malaysia
    Couple
    Deluxe With Breakfast
    Stayed 1 night in December 2015

    Mr. David”

    Food, Cleanliness, Value for Money

    Hotel not bad for the first two nights. We stayed for 3 nights. For the last night, everything is different. Guests from next door too noisy until early morning. Hotel staff pressed our room bell several times around 3am for nothing. I think should be next door request something instead of us. We cannot sleep for the whole night. Hotel safety and staffs is ok. Can make some improvement like money changer and provide free shuttle.

    Reviewed December 19, 2015

    See room deals

    8.0
    Excellent
    WEI from Malaysia
    Business traveler
    Superior
    Stayed 2 nights in October 2012

    Comfort Stay”

    Good breakfast

    This is my 2nd time stay in Star Hotel. Great service, friendly staff. Good buffet breakfast. Great speed WIFI in room, clean and beautiful, window.

    Reviewed October 11, 2012

    See room deals

    7.3
    Very good
    William from United States
    Solo traveler
    Superior
    Stayed 2 nights in March 2013

    Nice and easy place to stay”

    Location, Value, Cleanliness

    Given I was only there for a short trip and I was travelling alone the Star was a perfect match for my trip requirements. The room felt very new and was well maintained. Being a budget hotel the food menu was pretty limited but everything I ordered was delivered quickly and tasted just fine. Lobby staff were very helpful, I arrived very early in the morning and they had no problem quickly prepping a room for me. I would stay there again.

    Reviewed June 20, 2013

    See room deals

    8.3
    Excellent
    Tommy from Indonesia
    Solo traveler
    Superior
    Stayed 5 nights in October 2011

    Great Room and Awesome Breakfast”

    Breakfast and Rooms

    The room is spacious, clean, and new, but the best is its breakfast selection. For such a price, it is a rocking deal

    Reviewed November 16, 2011

    See room deals

    7.6
    Very good
    EFFENDY from Indonesia
    Couple
    Executive With Breakfast
    Stayed 4 nights in September 2016

    Average”

    This is my third stay in this hotel. I spent my time at executive room. With the price I would say that hotel still improve its service. What become a drawback was the hotel not strictly ban smoking in the room.

    Reviewed October 12, 2016

    See room deals

    10.0
    Exceptional
    Yames from Indonesia
    Couple
    Executive With Breakfast
    Stayed 2 nights in February 2013

    Excelent”

    Room so clean

    Kamar luas dan bersih, hotel dekat dengan pusat kuliner, staf hotel ramah dan bersahabat. Fasilitas hotel excelent.

    Reviewed March 10, 2013

    See room deals

    8.0
    Excellent
    elvy from Indonesia
    Couple
    Superior
    Stayed 5 nights in December 2011

    Lovely hotel and service with a smile”

    good view, cozy, excellent service, clean, closed to main street of pontianak

    Spend time during New Year Eve at Hotel, the view from hotel room was directly to firework at Gajahmada street. Just across the street to get pempek...great dish :)

    Reviewed January 05, 2012

    See room deals

    8.3
    Excellent
    Michelle from Malaysia
    Group
    Superior
    Stayed 2 nights in September 2011

    Great location and clean rooms”

    Rooms are large and clean

    The rooms are large and very clean. Beds are comfortable. Aircond and water heater work very well. They have great service and you can see smile everywhere. The room cleaners especially, are very kind and polite. Their breakfast are simple and have limited choice, but I love their porridge. By walking distance, you can find supermarkets, restaurants, shop with variety of fruits, local food stalls etc etc. Great place.

    Reviewed November 02, 2011

    See room deals

    8.0
    Excellent
    MOHD from Malaysia
    Business traveler
    Premier With Breakfast
    Stayed 4 nights in December 2011

    good service”

    hotel

    nice hotel and good service good location near to city centre

    Reviewed December 24, 2011

    See room deals

    12345
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