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Solea Palm Resort Mactan
Solea Palm Resort Mactan
Solea Palm Resort Mactan
Solea Palm Resort Mactan
Solea Palm Resort Mactan
Solea Palm Resort Mactan
Solea Palm Resort Mactan

Removed from saved list

8.5

Excellent

1,067 reviews

1,067 reviews

Housekeeping30
Food & Dining20
Children's activities14
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Fort San Pedro 7.3 km
Basilica De Sto. Nino 7.6 km
Magellan's Cross 7.7 km
Temple of Leah 7.7 km
Casa Gorordo Museum 7.8 km
Yap Sandiego Ancestral House 7.9 km
Colon Street 8.1 km
Ayala Center 9.2 km
Taoist Temple 11.8 km
Tops Lookout 16.1 km
Nearby landmarks
SOLEA / BEST WESTERN HOTEL 60 m
Salt Water Swimming Lagoon 110 m
Agila Resort 580 m
Gabi Health Center 660 m
Cebu Happy World Museum 790 m
Gabi Covered Court 920 m
Our Lady of All Nations Pharmacy 1.1 km
Roskie Drug Store 1.1 km
Cordova Sports Complex 1.2 km
2021

Solea Palm Resort Mactan

Wahing street, Baranggay Alegria, Cordova Mactan Island, Cebu, Phillipines 6017, Mactan Island, Cebu, Philippines, 6017 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Excellent food & dining

Excellent view

Private beach

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. "

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Complimentary WIFi in all rooms

Front desk [24-hour]

This property is in high demand!

39 travelers have booked today.

Value for money8.6
Location rating8.3
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport6.6 km

Rooms available at Solea Palm Resort Mactan

Garden Views
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 2 queen beds
Enter dates to see prices
Suite
...
  • Room size: 64 m²/689 ft²
  • Partial sea view
  • 1 king bed or 2 queen beds
Enter dates to see prices
Solea Palm City View - Leisure
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Sea View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Pool View
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Solea Palm Seaview - Leisure
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Solea Palm Pool View - Leisure
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Double Twin
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed or 2 queen beds
Enter dates to see prices
Palm Rooms
...
  • Room size: 32 m²/344 ft²
  • 1 king bed or 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Solea Palm Resort Mactan?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Solea Palm Resort Mactan?

Solea Palm Resort Mactan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1700 PHP. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Solea Palm Resort Mactan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Solea Palm Resort Mactan has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cebu with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Solea Palm Resort Mactan?

Start your mornings right, with the continental and buffet breakfast options offered at Solea Palm Resort Mactan. Adults can enjoy breakfast offered with an additional charge of 900 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Solea Palm Resort Mactan?

Solea Palm Resort Mactan features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Solea Palm Resort Mactan?

Solea Palm Resort Mactan does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Solea Palm Resort Mactan?

The closest airport to Solea Palm Resort Mactan is Mactan-Cebu International Airport, 6.5 km away.

What restaurants are nearby Solea Palm Resort Mactan?

Solea Palm Resort Mactan is located in Mactan Island, famous for good restaurants such as Swiss Italian Restaurant Cebu, Solea Mactan Restaurant and El Domingo Breadhouse.

What popular shopping places are close to Solea Palm Resort Mactan?

Shopping options in Solea Palm Resort Mactan’s Mactan Island neighborhood include Gaisano Island Mall Mactan and Mactan Marina Mall.

What are popular attractions near Solea Palm Resort Mactan?

Solea Palm Resort Mactan is located in Mactan Island area, which is famous for attractions such as SOLEA / BEST WESTERN HOTEL, Agila Resort and Cebu Happy World Museum.

What popular natural sightseeing spots are close to Solea Palm Resort Mactan?

Solea Palm Resort Mactan is located within Mactan Island, which makes it conveniently close to natural sights including Pawod Underwater Cave and Airmen's Village.

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Explore the neighborhood

What people love about Solea Palm Resort Mactan

  • 9.6

    Exceptional

    "The resort is so big."

    ROCHIEL

    |

    June 24, 2022

  • 10

    Exceptional

    "Perfect place for family with small children."

    Sugar

    |

    June 22, 2022

  • 10

    Exceptional
    Staff 

    "Everytime we visit the resort we are greated by kind staff as we check in."

    Cutie

    |

    June 19, 2022

Property ranking|Compared to 1,848 Cebu properties
See all rankings
Room size
37 sqm.
Value for money score
8.6/10
Cleanliness score
8.6/10
Service score
8.6/10
Bigger than
94
%
of Cebu properties
Better than
92
%
of Cebu properties
Better than
92
%
of Cebu properties
Better than
90
%
of Cebu properties
Overall rating:

8.5

Excellent
1,067 reviews
Cleanliness
8.6
Facilities
8.7
Location
8.3
Read all reviews >
What travelers say they love:
My 2 kids love our stay at solea mactan.
Alexander from Philippines
Family with young children
More about Solea Palm Resort Mactan

More about Solea Palm Resort Mactan

Solea Palm Resort Mactan

Get the most adventure during your time in Cebu when you book a room at Solea Palm Resort Mactan.
Have a hassle-free trip while enjoying the services and amenities offered by Solea Palm Resort Mactan. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Taxi, car hire and shuttle services provided by the resort make exploring Cebu even more convenient.
Guests can enjoy free parking right at the resort. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service and tours. Packing light is possible at Solea Palm Resort Mactan thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the resort. Smoking is allowed only in the designated smoking areas provided by resort.
Enjoy the services offered at Solea Palm Resort Mactan from the convenience of your guestroom. For your comfort, some rooms at the resort are equipped with blackout curtains and air conditioning. Some rooms at Solea Palm Resort Mactan even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Solea Palm Resort Mactan begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's karaoke rooms and bar.
Recreational facilities at Solea Palm Resort Mactan are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the resort. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the resort's pool.
Sip your favorite cocktail outdoors at the resort's poolside bar. Check out the resort's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like snorkeling. If you like water sports, you'll appreciate the convenience of water park provided by Solea Palm Resort Mactan.
Engage in some easy evening fun with other guests with the resort's dart board and ping-pong table. Get social at the resort's games room, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Don't miss out on all that Cebu has to offer during your stay at Solea Palm Resort Mactan. Multiple day trip options await you and your travel group close to Solea Palm Resort Mactan, starting with visits to Ayala Center located just 9.2 km away.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 92% of the city's accommodation.
Facilities at this resort are rated higher than 97% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 91% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.7

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Diving
  • Exercise area
  • Game room
  • Garden
  • Karaoke
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Desk
  • Non-smoking
  • TV
  • Wi-Fi
Location
Wahing street, Baranggay Alegria, Cordova Mactan Island, Cebu, Phillipines 6017, Mactan Island, Cebu, Philippines, 6017
Excellent
Location

8.3

Airports

  • Mactan-Cebu International Airport (CEB)
    6.6 km
  • Bohol–Panglao International Airport (TAG)
    78.9 km

Public transportation

  • Cebu North Bus Terminal
    8.1 km
  • Cebu South Bus Terminal
    8.7 km

Hospital or clinic

  • Gabi Health Center
    660 m

Shopping

  • SM Seaside City Cebu
    9.0 km

Convenience store

  • 7 Eleven
    2.8 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Fort San Pedro
    7.3 km
  • Basilica De Sto. Nino
    7.6 km
  • Magellan's Cross
    7.7 km
  • Temple of Leah
    7.7 km
  • Casa Gorordo Museum
    7.8 km
  • Yap Sandiego Ancestral House
    7.9 km
  • Colon Street
    8.1 km
  • Ayala Center
    9.2 km
  • Taoist Temple
    11.8 km
  • Tops Lookout
    16.1 km

Nearby landmarks

  • SOLEA / BEST WESTERN HOTEL
    60 m
  • Salt Water Swimming Lagoon
    110 m
  • Agila Resort
    580 m
  • Gabi Health Center
    660 m
  • Cebu Happy World Museum
    790 m
  • Gabi Covered Court
    920 m
  • Our Lady of All Nations Pharmacy
    1.1 km
  • Roskie Drug Store
    1.1 km
  • Cordova Sports Complex
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Resort has ongoing product update and limited facilities will be open. For more info, please contact the property directly.
  • The property requires a refundable security deposit of PHP 2,000 per room, per night upon check-in.
  • Not all swimming facilities are available as of the moment.
  • Wi-fi is still intermittent.
  • Electricity is back to normal.
  • The resort has ongoing repairs and renovations due to Typhoon Odette.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee1700 PHP
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)900 PHP

The property

  • Number of bars/lounges5
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 253
  • Year property opened2019
Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

15 years old below and 65 years old above are not allowed.

Reviews of Solea Palm Resort Mactan from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.7
Location8.3
Service8.5
Value for money8.6
High score for Cebu
Rating
9+ Exceptional (145)
8-9 Excellent (35)
7-8 Very Good (48)
6-7 Good (12)
<6 Below Expectation (49)
Time of the year
Mar - May (111)
Jun - Aug (55)
Sep - Nov (45)
Dec - Feb (78)
All guests (902)
All room types
All languages

Show reviews that mention 

Showing 289 verified guest comments
12345
8.4
Excellent
Maria from Philippines
Family with young children
Garden Views
Stayed 1 night in December 2019

Okay resort for the price”

Stayed for 2 nights in this resort. The room was flooded with water from the a/c, and the room smells like paint. Called front desk and they transferred us to an upgraded pool view room instead of garden view. 2nd room is okay, no paint smell and ac works perfect. Originally booked solea palm and solea resort (which is 2 different buildings but in 1 resort), but they let us stay in solea palm so we won’t need to transfer again. Food in the earth restaurant is average, nothing special, limited choices specially in the dessert area and japanese area, drinks are not included in the buffet price as well. So we opt to eat outside the next day. Pools are big, my baby enjoyed the kid’s pool area.

Reviewed December 13, 2019

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7.6
Very good
Glynda from Philippines
Business traveler
City View
Stayed 1 night in December 2020

Very good”

I highly recommend Solea Palm Resort Mactan to family with children, however, the place is not suitable for family with adults. The place is also suitable for company teambuilding. The picnic area is nice. Hope the hotel management will also consider the safety of the guests through using keycard when using the elevator, Service maintenance crew is using the same elevator with guest elevator,

Reviewed December 27, 2020

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10.0
Exceptional
Ricky from Philippines
Family with young children
Garden Views
Stayed 1 night in January 2021

Exceptional”

If somebody is looking for a place to relax with their family I can highly recommend SOLEA PALM RESORT.. The place is so wide, clean the staff are so accommodating... I had a great bonding with my family.. thank you

Reviewed January 21, 2021

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8.8
Excellent
Chat from Philippines
Family with young children
Pool View
Stayed 2 nights in November 2020

Not that much as before... ”

We stayed some nights at Solea since 2018 and this year is worse than ever. Maybe because of the pandemic but still. This year, we stayed at their newest bldg and I thought it was great than before but there is no difference from the old one. I don't like the concept of their elevator as it's all black! The biggest pool is under renovation and nothing fancy at the new bldgs pool except for the clear glass, and the waterpark was closed too. For me, Solea should tell clients that they are under renovation to set clients' expectations. Buffet breakfast and dinner is not that good as well compared to previous years and P600 per person for the buffet is not worth it though considering the food selection. Overall, still a good deal to stay for a quick vacay.

Reviewed November 23, 2020

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9.6
Exceptional
Alyssa from Philippines
Group
City View
Stayed 1 night in December 2020

Amazing Place!”

We had a blast celebrating our get-together in Solea. The ambiance of the place was very cozy and warm. The staff were very friendly and accommodating, answering all our questions and they also provided suggestions to make our stay very enjoyable. I would totally recommend coming to this place. The only downside we experienced was the unavailability of the inflatable pools and lagoons but that is totally understandable especially with the pandemic still around.

Reviewed December 09, 2020

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8.8
Excellent
Ireen from Philippines
Couple
Garden Views
Stayed 1 night in January 2021

Excellent”

The rooms were clean. A few things we also would like to recommend based on our observation: No slippers provided for inside use - this expectation I base on my experience in staying in hotels, they usually provide slippers for inside use. So bring your own slippers for inside use. Their drinks are pricey and no available for groups (pitsel). I would really want to try their fruit shakes but prices are not reasonable for me. Their food servings are good for 3 to 4 persons that is why their starting prices are higher. Around 330 up. So if you are on a budget, you may as well resort to food deliveries online. Unfortunately location is quite far from fast food establishment. What I really loved about the place is that they have a lot of pools to choose from since we are trying to avoid be in close contact with other people. They have for kids area too. Overall, for the price we paid for stay its worth it. Our view from our balcony is also beautiful. 😍😍😍

Reviewed January 10, 2021

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10.0
Exceptional
Liezl from Philippines
Family with young children
City View
Stayed 1 night in December 2020

Excellent Customer Service! ”

I was pleased with our stay. Staff were accommodating and also honest. Accidentally left one of my bags with my wallet and cards inside. Staff from the restaurant have their lost and found logbook. Everything was recorded and when I came back it was intact, nothing was taken. Thank you so much Solea!

Reviewed December 27, 2020

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6.0
Marjorie from Philippines
Family with teens
Sea View
Stayed 3 nights in December 2020

Above average”

If you want to spend time at the beach and pool without spending so much, you can make Solea Palm Resort your choice. They had around 6 or 7 pools open so you can at least have more space for social distancing. The beach though was murky and the seabed was mushy beneath the feet so that was uncomfortable and disappointing. Our room was not properly cleaned. There were wet streaks on the floor created by the mop i think and the sheet on one bed had a little soil on the side. The floor was leaking coz some wooden planks got detached and there was brown liquid coming out of it. We noticed this on the second night and got too tired to request for transfer so I just cleaned it off and avoided stepping on that part. Housekeeping woke us up for 2 consecutive days even if if we did not request for our room to be made. All in all, not worth the cheap price.

Reviewed January 04, 2021

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9.2
Exceptional
Kryz from Philippines
Family with young children
City View
Stayed 1 night in March 2021

Solea Weekend”

I had an overnight stay at Solea and I can say it was satisfactory. My son really love the kiddie pool and he can't stop asking me to go back. I will definitely book again.

Reviewed March 24, 2021

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9.6
Exceptional
Joan from Philippines
Family with young children
Garden Views
Stayed 1 night in March 2021

Amazing. ”

Spectacular view. Good place to relax, staffs are friendly, I will surely be back because one day is not enough. Thanks Solea for the experience 😍😍

Reviewed March 29, 2021

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10.0
Exceptional
Lara from Philippines
Family with young children
Garden Views
Stayed 1 night in December 2020

Value for money”

My son enjoyed our stay here so much! He had fun playing at the playground/kiddie pool area. The food was excellent too. See you again soon, Solea!

Reviewed March 17, 2021

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8.4
Excellent
Joann from Philippines
Family with young children
Garden Views
Stayed 1 night in February 2021

Excellent”

Overall I am satisfied with my stay. Just one thing to add I booked for Palm resort but they gave me a room on seaview which I think would cost less than what I payed.

Reviewed February 22, 2021

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7.6
Very good
Camille from Philippines
Family with young children
Pool View
Stayed 1 night in December 2020

Staycation”

We enjoyee our stay in Solea. The kids loved the Aquaplay pool. The kids enjoyed the slide a lot and like that water level was safe for playing toddlers. Service though was a bit slow. When I call service from room it takes a lot of time before a staff answers or attend your inquiries. I think they have less staff attending to all guests.

Reviewed December 28, 2020

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9.2
Exceptional
Ailea from Philippines
Family with young children
Garden Views
Stayed 1 night in October 2020

Great stay! ”

a last minute decision to celebrate my birthday with doubts because of the pandemic but it was worth it..the place may be kinda far but the resort was superb. you can really relax especially that you have big place to wander around with a great view. the rooms were also really nice and the breakfast was sooo good! will definitely come back

Reviewed October 13, 2020

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4.4
Matthew from Philippines
Family with young children
Garden Views
Stayed 2 nights in November 2020

COVID Crisis Does Not Apply”

Really had looked forward to going here but unfortunately I cannot recommend it after our 3d/2n stay. First off, it's not easy to get to like many resorts in Mactan but this one is in Cordova which makes it even more difficult to get to. The road back to the resort is narrow at times & vehicles that meet up have to decide who goes first. There are actually 2 resorts next to each other & the 2nd one looks run down (almost abandoned but actually the gym is there for those who want to use it - though the elevator has a damaged light so it's dark going up/down). First impression of the room seemed nice but we encountered 2 small cockroaches during our stay. There are signs of damage in the hallway (hole in the ceiling from water) while the main pool is under repair work (better to take UG floor & get over if you want to use the deck with bar/restaurant). You are only given one card for your room but I'm guessing they've had issues with people leaving 1 card in the room to keep the A/C running while out of the room. Now most of us don't go to a resort for TV but the channels provided were very limited & so at night when the pools were shutdown, our kids didn't have much to watch. One of the complaints I have is that when purchasing any food or drink from the 2 restaurants, you don't pay the price paid but they add on the VAT after (unlike other places that already have it included). As for a positive, the pizza is a good size for the price paid. Room service includes an additional 10% fee & takes around an hour to get the food (didn't know it took that long to cook pancakes with some fruit on the side & a glass of juice) & when I asked for utensils, they didn't bring them & I had to go back down to ask (instead of giving them to me, they said they would send them up which took another 10 minutes). There are only 3 pools operational as of the beginning of Nov, with 2 of them being suited for kids more than adults (actual kiddie pool which was okay though some of the water

Reviewed November 05, 2020

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10.0
Exceptional
Rizhel from Philippines
Family with young children
Garden Views
Stayed 1 night in December 2020

Room size and facilities are great for family vacays”

I was worried that the room will not be ideal as we were with a toddler but my little one loved the big mirrors in the room and it was quite spacious. The best part is having a lot of pools to choose from and the hall ways are wide so we have maintained social distancing. I wish they could have more selection for their ala carte menu. There was no buffet dinner, maybe because it was a weekday with only a few guests but I'll look forward to trying their lunch or dinner buffet when we return. I'll definitely book again soon.

Reviewed December 04, 2020

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7.6
Very good
Mary from Philippines
Couple
Garden Views
Stayed 1 night in November 2020

Rooms are modern, aesthetic, Very Clean”

I like the design of the rooms its like staying in a condominium. Its has a modern and luxurious look. The bathroom is clean and neat but our sink clogged during our while stay. We had lunch when we arrived and the price is fine considering their servings big. We understimated this and ordered too much. Maybe next time the staff should be attentive while the customers are ordering so that they could give advice. There weren’t much people at a time when we had lunch but the serving was a little bit slow. There were amenities still on construction while we visited so there really wasn’t much to see that time yet but its okay. Their restaurants and food is really good. The driveways are really narrow its fitted for one auto. Overall it was good.

Reviewed January 10, 2021

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7.2
Very good
Elle from Philippines
Group
Garden Views
Stayed 1 night in October 2020

Great value for your money. Except the food.”

They had a huge discount when I visited the place. I was looking forward to use most of the facilities, but because of the pandemic, most of them are not available (which was a huge bummer). Only 3 out of 7 pools were available during the time, and I was looking forward to take a dip in their 'infinity pool' and their waterpark. The only thing I do not recommend is the food. I believe that the food is waaaaay overpriced for a mediocre dish, and their Facebook account needs a lot of updating since there are unavailable/[being] rehabilitated facilities at the resort which were not mentioned online.

Reviewed October 07, 2020

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8.0
Excellent
Jesciele from Philippines
Family with teens
Garden Views
Stayed 1 night in March 2021

Very good”

I had fun during my short staycation. The place is covid friendly as the place is so big. We even enjoy the one side of the pool just by ourselves. Just minor things that I don’t like is no slippers, toothbrush is available but you still need to call frontdesk to get it. Some areas in the hallway are kind of old already. We even had a bit of an issue on our door. Anyways, everything is still good for me and very sulit considering I got the sale price. Thanks

Reviewed March 05, 2021

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6.4
Good
Meriam from Philippines
Family with young children
Sea View
Stayed 1 night in November 2020

Nice stay”

Kids had fun especially in the Cebu Peebles Club however I’m not satisfied with their service, check in takes time, didn’t even think of giving an option to let their guests complete the health forms ahead to minimize queue you need to wait at least 30 mins. Parking area is way too far and no standby by guard or personnel in case someone wants to go to the parking area. Facilities although not all operational but kids enjoyed so it’s fine. Room is clean and sanitized

Reviewed December 01, 2020

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