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Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa
Sofitel Queenstown - Hotel & Spa

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9.2

Exceptional

110 reviews

110 reviews

Housekeeping5
Breakfast3
Food & Dining1
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Shotover Canyon Swing

40 m

Nzone Skydive

40 m

Alpine Sports

50 m

Alta Snowboard Shop

50 m

AJ Hackett Bungy

60 m

Popular landmarks
Queenstown Mall

140 m

Queenstown Gardens

280 m

Ben Lomond Track

340 m

Kiwi Birdlife Park

370 m

Queenstown Hill

780 m

Closest landmarks
Queenstown i-SITE Visitor Information Centre

100 m

Gravity Action Ski Hire

100 m

Koha Unique Gifts

100 m

Ziptrek Ecotours

100 m

The Jade Factory

110 m

Sofitel Queenstown - Hotel & Spa

8 Duke Street, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

Make your best journey to Queenstown with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Queenstown

Check-in [24-hour]

Excellent room comfort & quality

200 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Complimentary WIFi in all rooms

Exercise area

Spa

Check-in/out [express]

Luggage storage

Value for money8.5
Location rating9.7
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.9 km

Rooms available at Sofitel Queenstown - Hotel & Spa

Exceptional
Room comfort & quality

9.6

Junior Suite 1 King
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub
...
  • Room size: 225 m²/2422 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Luxury King Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
Luxury Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
SUITE PRESTIGE SUITE, 1 King Size Bed, Separate Living Room, Remarkables View
...
  • Room size: 87 m²/936 ft²
Enter dates to see prices
Luxury Two Double Room
...
  • Room size: 41 m²/441 ft²
  • 2 double beds
Enter dates to see prices
Junior Suite
...
  • Room size: 62 m²/667 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel Queenstown - Hotel & Spa?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Queenstown - Hotel & Spa?

For those who wish to drive their own cars, Sofitel Queenstown - Hotel & Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 NZD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Queenstown with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sofitel Queenstown - Hotel & Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Sofitel Queenstown - Hotel & Spa. Adults can enjoy breakfast offered with an additional charge of 42 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sofitel Queenstown - Hotel & Spa?

Sofitel Queenstown - Hotel & Spa features an on-site restaurant for your dining convenience.

What is the smoking policy at Sofitel Queenstown - Hotel & Spa?

Sofitel Queenstown - Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sofitel Queenstown - Hotel & Spa?

The closest train, metro, or bus station to Sofitel Queenstown - Hotel & Spa is The Queenstown Bus Station, 170 m away.

What restaurants are nearby Sofitel Queenstown - Hotel & Spa?

Sofitel Queenstown - Hotel & Spa’s neighborhood is Queenstown City Center which includes popular restaurants such as Vie, Left Bank Cafe and The Bakery Queenstown.

What popular shopping places are close to Sofitel Queenstown - Hotel & Spa?

Sofitel Queenstown - Hotel & Spa is located in Queenstown City Center area which features shopping places such as Creative Queenstown Arts & Crafts Market, Alta Snowboard Shop and The Walk In Wardrobe.

What are popular attractions near Sofitel Queenstown - Hotel & Spa?

Sofitel Queenstown - Hotel & Spa’s location in the Queenstown City Center neighborhood makes it close to famous attractions including Queenstown Gardens, Queenstown Mall and Moa Statue.

What popular natural sightseeing spots are close to Sofitel Queenstown - Hotel & Spa?

Sofitel Queenstown - Hotel & Spa’s nearby natural sights include Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track located in the same Queenstown City Center area.

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Explore the neighborhood

What people love about Sofitel Queenstown - Hotel & Spa

  • 10

    Exceptional

    "Our favourite hotel!"

    Renielle

    |

    August 16, 2021

  • 10

    Exceptional
    Bathroom

    "Decent sized bathroom."

    Daniel

    |

    April 25, 2021

  • 8.8

    Excellent
    Staff 

    "An awesome place to stay with really good customer service."

    Marama

    |

    January 26, 2021

Overall rating:

9.2

Exceptional
110 reviews
Cleanliness
9.6
Facilities
9.0
Location
9.7
Read all reviews >
More about Sofitel Queenstown - Hotel & Spa

More about Sofitel Queenstown - Hotel & Spa

Sofitel Queenstown - Hotel & Spa

Get the most from an urban escape in Queenstown when you book a room at Sofitel Queenstown - Hotel & Spa. Located right in the city center, Sofitel Queenstown - Hotel & Spa saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Sofitel Queenstown - Hotel & Spa is a perfect starting point for numerous sightseeing and tourist choices, with a location just 270 m from the Queenstown Gardens.
At Sofitel Queenstown - Hotel & Spa, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Queenstown even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Sofitel Queenstown - Hotel & Spa thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Sofitel Queenstown - Hotel & Spa are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Sofitel Queenstown - Hotel & Spa even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every day at Sofitel Queenstown - Hotel & Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Sofitel Queenstown - Hotel & Spa goes the extra mile to make sure all guests make the most of their time. Indulge in winter's best and hit the slopes every day, made easier with ski slopes right on-site. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Food & Dining

3 mentions

Breakfast

3 mentions

Housekeeping

3 mentions

Internet

2 mentions

Languages spoken

  • English
  • French

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Skiing
  • Spa
  • Steam room
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Accessible by stairs
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Fan
  • Fruits/snacks
  • Hair dryer
  • Heating
  • Interconnecting room(s) available
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Whirlpool bathtub
  • Wine glasses
Food and dining
Restaurants on site

Left Bank Cafe

  • Cuisine: European
  • Menu: Buffet
Location
8 Duke Street, Queenstown City Center, Queenstown, New Zealand, 9300
Exceptional
Location

9.7

Airports

  • Queenstown Airport (ZQN)
    6.9 km
  • Wanaka Airport (WKA)
    57.4 km

Public transportation

  • The Queenstown Bus Station
    180 m
  • Arthurs Point Bus Stop
    4.3 km

Hospital or clinic

  • TravelPharm
    130 m

Shopping

  • Remarkables Market
    6.9 km

Convenience store

  • Alpine Foodcentre
    200 m

Cash withdrawal

  • ATM
    70 m
What's nearby

Popular landmarks

  • Queenstown Mall
    140 m
  • Queenstown Gardens
    280 m
  • Ben Lomond Track
    340 m
  • Kiwi Birdlife Park
    370 m
  • Queenstown Hill
    780 m
  • The Remarkables Ski Area
    12.4 km
  • Coronet Peak
    13.1 km
  • Chard Farm Winery
    17.6 km
  • Gibbston Valley Winery
    20.2 km
  • Peregrine Wines
    23.0 km

Nearby landmarks

  • Shotover Canyon Swing
    40 m
  • Nzone Skydive
    40 m
  • Alpine Sports
    50 m
  • Alta Snowboard Shop
    50 m
  • AJ Hackett Bungy
    60 m
  • The Walk In Wardrobe
    60 m
  • Art and Nature of Queenstown
    70 m
  • Green Toad Snowboard & Ski Shop
    80 m
  • Kiwi Gift Shop
    90 m
  • Out There Clothing
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)42 NZD

The property

  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 82
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2016

Parking

  • Daily parking fee50 NZD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Queenstown - Hotel & Spa from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.0
Location9.7
Room comfort and quality9.6
Service9.4
Value for money8.5
High score for Queenstown
Rating
9+ Exceptional (52)
8-9 Excellent (17)
7-8 Very Good (10)
6-7 Good (2)
<6 Below Expectation (0)
Time of the year
Mar - May (19)
Jun - Aug (21)
Sep - Nov (29)
Dec - Feb (12)
All guests (110)
All room types
All languages

Show reviews that mention 

Showing 81 verified guest comments
12345
10.0
Exceptional
Christopher from United Kingdom
Couple
Luxury King Room
Stayed 1 night in June 2014

Beautiful town, amazing place to visit.”

Amazing staff Amazing bed Fantastic Executive Room

After braving the Millennium hotel and the awful Rydges hotel we checked into this hotel on the last night of our stay. A total breath of fresh air. The team greeted us at the door and nothing was too much effort, bags were whisked away, hotel staff communicating via ear pieces to make sure the room was all ready and a cup of tea offered whilst they made the final checks. We booked a room on the Executive floor and we were given an exceptional room (612) with two balconies looking out onto the stunning mountain scenery. I can honestly say the staff could not have done more. Recognising us when ever we walked through the lobby and taking a genuine interest into how our plans had worked out. Great change to the Rydges who after 5 days of staying there was as agnostic to who we were on the day we arrived. I had also pre,ordered a birthday cake for our arrival and the biggest best cake I could have imagined was delivered to our room as promised. The lady who had kindly organised it all even came and said goodbye to us when we checked out and wanted to know if we liked the cake. Yes the Sofitel is not the cheapest but with the comfiest bed in Queenstown, beautiful rooms, amazing bath and showers, superb staff, I would not stay anywhere else. I cannot recommend this hotel highly enough.

Reviewed June 15, 2014

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9.3
Exceptional
Matthew from Australia
Couple
Stayed 2 nights in June 2012

Great hotel, central location”

Great rooms, friendly staff

We had a fantastic stay at the Sofitel Queenstown. Centrally located in Queenstown, close to all the shops, restaurants and night-spots. Queenstown has amazing food - Flame restaurant, Fergburgers and the top-notch Botswana Butchery restaurant (expensive, but well worth it! Especially if you can get a private room-for-two). Queenstown is also located close to the Remarkables ski area and other attractions.

Reviewed July 12, 2012

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9.0
Exceptional
Aaron from Malaysia
Couple
Superior King Room
Stayed 2 nights in September 2014

Luxury at the south of the world”

Comfortable bed, excellent service, heated bathroom floor

We had a fantastic stay at the Sofitel Queenstown, arriving there after 8 days driving from the north of New Zealand to the south. As we had stayed in various motels along the way, it was good to finally return to five star luxury accommodation. The Sofitel had everything we were looking for - luxuriously comfortable bed, modern design and lighting, and a great location in the centre of the town!

Reviewed October 10, 2014

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9.7
Exceptional
Benjamin from Australia
Couple
Luxury King Room
Stayed 1 night in August 2015

Great hotel in a great location”

Service, luxury, views

The Sofitel Queenstown exceeded expectations, something I don't often say. The level of service offered by staff was exceptional - a real stand out in a city with, overall, above average service.

Reviewed August 03, 2015

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9.6
Exceptional
Caitlyn from Australia
Couple
Superior King Room
Stayed 1 night in May 2016

Great hotel”

Our room was fantastic, had all the amenities you could ask for! Heated flooring in bathroom, big spa bath with tv in the bathroom, big soft luxurious bed and a big tv to relax and watch! Balcony and nespresso machine were great additions. I used the gym every day, had a great variety there. Didn't get to use the spa as it was so expensive but it looked great! Would definitely stay again when returning to Queenstown.

Reviewed May 08, 2016

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9.3
Exceptional
Timon from Australia
Couple
Superior King Room
Stayed 1 night in August 2014

Very pleasant stay great service ”

Extremely welcoming staff went out of there way to make us feel at home excellent location and well set out room

Our stay at the Sofitel was very pleasant we will definitely stay here next time we are in Queenstown highly recommended hotel very welcoming and friendly staff.

Reviewed August 13, 2014

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10.0
Exceptional
Nicole from New Zealand
Couple
Superior King Room
Stayed 1 night in April 2015

Fabulous and Luxurious”

Cost, Quality of room, Central to town

Our stay was spectacular. The rooms are very luxurious and they have thought of every detail down to tooth brush and tooth paste. The hotel is central to all the activities in Queenstown and the check out at 11am was a bonus. Will definitely be back! First class.

Reviewed April 19, 2015

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10.0
Exceptional
Simon from Canada
Couple
Superior King Room
Stayed 4 nights in June 2015

A luxurious nest in the midst of paradise”

Located within walking distnce of everythin, superb dedicated service, luxurious nest.

Listen, this lush accommodation in this wondrous setting is enough to make a poet out of this pauper! Stayed here with my spouse for 4 nights during the start of the NZ winter. treat yourself to the deluxe room at least. Heated bathroom floors, jaccuzi tub for two, modern luxury decor and lighting, we missed it the day we left! Professional generous service in francais if that's your thing. Fireplace in the lobby to take the chill of and enjoy a rich hot cocoa while you plan your next excursion. Location just cant be beat. Steps from the towns dining and entertainment options, the wharf, and the 15 minute path that will take you to the skyline gondola to the most breathtaking views of Gods gift to the New Zealanders. We didn't take advantage of the posh breakfast spread, honestly a little pricey for what we wanted, but looked to be a treat for culinary and gastronomic senses. 5 minutes around the stoplights I'll have you in front of FergBaker - an incredible counter offer ring a selection of french breads and pastries still warm from the back room that would make chef Pierre weep. Note, the rooms facing the town and lake may have an obstructed view, the hotel is shaped like an "L". But trust me you'll want to spend all your time outside. Also, always being wary of the unforseen, we were reluctant to reserve given there were no options to cancel. We were glad to have risked it though - payoff was worth the worry. One of the most memorable stays ever for us, would return without question. Thanks Sofitel!

Reviewed July 07, 2015

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9.2
Exceptional
Lynda from New Zealand
Couple
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.
Stayed 3 nights in June 2017

Best location in Queenstown ”

I've stayed a few times - in particular getting ready for my wedding 3years ago. Could never fault this hotel before but felt things were slipping this time. Just little things that weren't there before. Shortage of teabags each day in the room, tv remote not working, stains on the carpet etc. First world problems but just not what you expect at Sofitel. Housekeeping staff were not as friendly as before - has there been a change of management? Still a lovely hotel and I'll always come back to it.

Reviewed June 12, 2017

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8.7
Excellent
Yit from Australia
Couple
Stayed 1 night in July 2011

Great Location”

Good customer care

the location is really good. its located in the central of queenstown and walking distance to shops, restaurant and cafe. overall, its a nice hotel and my room come with coffee machine which is a plus!

Reviewed July 19, 2011

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10.0
Exceptional
Michael from United Kingdom
Couple
Luxury King Room
Stayed 1 night in September 2015

Wonderful Hotel”

Location, Dining & Staff

Stayed one night as a base to experience Queenstown, loved the location, the attentive staff and the great breakfast, room was excellent too, thanks

Reviewed September 06, 2015

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10.0
Exceptional
Erin from United States
Couple
Superior King Room
Stayed 1 night in November 2012

Entirely fantastic”

Huge comfy beds, awesome tub and shower, espresso machine and tea in room, helpfulness of staff

The hotel made our time in Queenstown even better. Great location and amenities, we will stay again next time!

Reviewed November 21, 2012

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9.7
Exceptional
Laura from United Kingdom
Couple
Superior King Room
Stayed 2 nights in May 2014

Beautiful warm and friendly hotel”

stunning decor , spa bathroom , friendly staff

we really enjoyed our stay and defiantly would stay here again . staff were friendly and helpful the room service was extremely fast and the rooms were comfortable and clean with nice décor . The spa bath with tv was my favourite with beautiful Lanvin toiletries . the spa and steam room was excellent and the staff in the spa were friendly . The location was also brilliant would recommend this hotel to anyone .

Reviewed May 28, 2014

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9.7
Exceptional
Nigel from New Zealand
Couple
Stayed 2 nights in June 2012

Great Hotel in the centre of town.”

First class rooms - with excellent and friendly staff

It is a pleasure to stay at the Sofitel Queenstown.

Reviewed June 13, 2012

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8.7
Excellent
arron from Australia
Couple
Superior King Room
Stayed 5 nights in October 2014

Location is A+”

Location,spa,comfort

Great hotel located in the heart of queenstown Spa is great Staff helpful

Reviewed November 02, 2014

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9.7
Exceptional
Bianca from New Zealand
Couple
Stayed 1 night in May 2011

Gorgeous interior, fabulous service and breakfast”

Interior design and bathroom

Loved everything about the Sofitel and can't wait to go back. Next time we'll make the most of Le Spa - we were told the massages were the best in town!

Reviewed June 01, 2011

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10.0
Exceptional
William from United States
Solo traveler
Superior King Room
Stayed 5 nights in March 2018

Amazing Staff, Building and Location”

If you have ever stayed at a Sofitel you already know the level of service you are going to enjoy. This is no different with an amazing location, attentive staff, and the location is within a block to the water. A must stay and enjoy the steam and gym. The views if you are lucky enough to have a balcony are stunning. Will be back and signed up as a rewards member while I was there.

Reviewed April 03, 2018

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10.0
Exceptional
Erin from United States
Couple
Superior King Room
Stayed 2 nights in November 2012

Awesome!”

Location, amenities, staff

Perfect base for adventures in queenstown and fiord land.

Reviewed November 25, 2012

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7.7
Very good
Donna from New Zealand
Couple
Stayed 3 nights in November 2012

Great location, nice atmosphere, bed not great”

Great location, great service, great food, first class spa facilities

We spent a long weekend at Sofitel to unwind and relax. The hotel was the perfect place for this. We dined in-house one night, the food was perfect and front of house staff were friendly and professional. We took advantage of the in-house LeSpa facility which was absolute luxury and would highly recommend a visit. Although the room was lovely, clean and spacious, we did feel the bed comfort was a little poor for 5 star accommodation. The service from staff was outstanding, with any requests being carried out promptly and with a smile. The central location of the hotel is perfect for shopping and dining out.

Reviewed November 22, 2012

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9.3
Exceptional
Leung from Portugal
Couple
Stayed 1 night in May 2011

Nice hotel and good service with big smile ”

Spa bath tub with jet, aminites all well perpared inside the room

5 star hotel standard, every staffs with nice smile and very helpful. But our room at low floor so that people walk around the street can see inside the room, so we have to keep curtain close for privacy. Great location in town center, only few minutes walk to the lake side and steam ship.

Reviewed June 03, 2011

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