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Exterior view, Skotel Alpine Resort in Tongariro National Park
Backpacker Private Double - Bed, Skotel Alpine Resort in Tongariro National Park
a living room filled with furniture and couches, Skotel Alpine Resort in Tongariro National Park
a living room filled with furniture and a window, Skotel Alpine Resort in Tongariro National Park
Lobby, Skotel Alpine Resort in Tongariro National Park
Fitness center, Skotel Alpine Resort in Tongariro National Park
Fitness center, Skotel Alpine Resort in Tongariro National Park

Removed from saved list

8.3

Excellent

2,416 reviews

2,416 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Edge to Edge 110 m
Tussock 420 m
Iwikau Village 4.5 km
Turoa 11.9 km
Te Porere Redoubt 16.2 km
Waiouru Airfield 29.1 km
Taupo Airport 69.4 km
Whanganui Airport 95.5 km
Hastings Airport 116.5 km
Hawke's Bay Airport 118.2 km

Skotel Alpine Resort

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Tongariro National Park, Tongariro National Park, New Zealand, 3951 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tongariro National Park part of Tongariro National Park, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Excellent view

Free Wi-Fi in all rooms!

Hot tub

Steamroom

Daily housekeeping

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

BBQ facilities

Fitness center

Spa

Bicycles

Luggage storage

Value for money8.2
Location rating9.3

Rooms available at Skotel Alpine Resort

Cabin
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 2 bunk beds and 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 1 bunk bed and 1 queen bed
Enter dates to see prices
Tongariro Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Ngauruhoe Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
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View Queen
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
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Backpacker Double Room
...
  • Room size: 16 m²/172 ft²
  • Shared bathroom
  • 1 queen bed
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Family Room with Shared Bathroom
...
  • Room size: 12 m²/129 ft²
  • Shared bathroom
  • 1 bunk bed and 2 queen beds
Enter dates to see prices
Superior Queen Room
...
  • Room size: 25 m²/269 ft²
  • Park view
  • 1 queen bed
Enter dates to see prices
The Backpacker
...
  • Nature view
  • Non-smoking
  • 2 queen beds and 1 bunk bed
Enter dates to see prices
Superior Mountain View
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Skotel Alpine Resort?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Skotel Alpine Resort?

A stay at Skotel Alpine Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Skotel Alpine Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Skotel Alpine Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Skotel Alpine Resort.

What are my dining options at Skotel Alpine Resort?

Skotel Alpine Resort features an on-site restaurant for your dining convenience.

What is the smoking policy at Skotel Alpine Resort?

Skotel Alpine Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Skotel Alpine Resort?

Restaurants including Skotel Alpine Resort, Fergusson's Café and Pihanga Café are popular in Skotel Alpine Resort’s neighborhood which is known as Tongariro National Park.

What popular natural sightseeing spots are close to Skotel Alpine Resort?

Skotel Alpine Resort is located in the Tongariro National Park area, which is famous for natural sightseeing destinations such as Iwikau Village, Turoa and Te Porere Redoubt.

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Explore the neighborhood

What people love about Skotel Alpine Resort

  • 10

    Exceptional
    Staff 

    "Clean rooms, amazing hosts and staff."

    Daniel

    |

    February 28, 2021

  • 8.8

    Excellent
    Cleanliness

    "Room was spotless."

    michael

    |

    March 24, 2020

  • 10

    Exceptional
    Staff 

    "Great friendly staff, fantastic location."

    Heather

    |

    January 8, 2021

Overall rating:

8.3

Excellent
2,416 reviews
Cleanliness
8.0
Facilities
7.8
Location
9.3
Read all reviews >
What travelers say they love:
Perfect location for hiking next to the trails.
Radtaban from Singapore
Couple
More about Skotel Alpine Resort

More about Skotel Alpine Resort

Skotel Alpine Resort

Skotel Alpine Resort provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides shuttle services to help you find what you want in Tongariro National Park. Parking is available and free, provided by the hotel for guests with their own transportation.
The helpful staff at the front desk can assist you with services including luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's tours. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service in some rooms for the benefit of guests. Some selected rooms at Skotel Alpine Resort include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms. Skotel Alpine Resort also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Skotel Alpine Resort has vending machines that provide round-the-clock refreshment, at low cost.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here.
Skotel Alpine Resort offers wonderful recreational facilities for guests to enjoy. Ski every day of your trip with an easy access to on-site ski slopes and ski equipment rentals. Pamper and indulge yourself with a visit to the hot tub, steam room and spa. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Hot days can be cool fun with water activities like the fishing. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like canoes made available at Skotel Alpine Resort. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table, golf course on site and hiking trails in the hotel.
Have some relaxing fun with family and friends at the library, games room and shared lounge and TV area.


Reasons to stay here

Rooms here are cheaper than 94% of accommodations in the city.
This hotel's food and dining score higher than 89% of accommodations in the city.
This hotel scores higher than 94% of accommodations in the city for its location.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

View

9 mentions

Food & Dining

7 mentions

Internet

5 mentions

Housekeeping

4 mentions

Languages spoken
  • English
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Outdoor recreational features
  • Skiing
  • Spa
  • Steamroom
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
  • Playground
Access
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
Sports equipment rental
  • Ski equipment rentals

Food and dining

Restaurants on site
Terrace Restaurant
  • Menu: Buffet

Location

1 Ngauruhoe Place, Whakapapa Village, Tongariro National Park. 3951, Tongariro National Park, Tongariro National Park, New Zealand, 3951
Exceptional
Location

9.3

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests arriving after 09:00 PM will be subject to an additional charge of NZD 20.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out until10:00
  • Reception open until19:00
Getting around
  • Travel time to airport (minutes)60
Extras
  • Daily Internet/Wi-Fi fee5 NZD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 46
  • Room voltage240
  • Year property opened1986

Reviews of Skotel Alpine Resort from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.0
Facilities7.8
Location9.3
Room comfort and quality7.3
Service8.3
Value for money8.2
High score for Tongariro National Park
Rating
9+ Exceptional (62)
8-9 Excellent (26)
7-8 Very Good (47)
6-7 Good (21)
<6 Below Expectation (21)
Time of the year
Mar - May (37)
Jun - Aug (41)
Sep - Nov (52)
Dec - Feb (47)
All guests (340)
All room types
All languages

Show reviews that mention 

Showing 177 verified guest comments
12345
10.0
Exceptional
Ami from United Kingdom
Couple
Backpackers Double Room with Shared Bathroom
Stayed 2 nights in March 2020

All we needed and more”

Staff here are fantastic which is exactly what made our stay enjoyable. The cleaning staff do a great job. The hotel itself can look a bit old but it had such a nice welcoming vibe that it didn’t matter all. Would stay again for sure. Great if you want to do the crossing, can book shuttle upon arrival and hire boots if needed.

Reviewed March 09, 2020

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Thank you Ami for your kind words & fantastic rating of us. It is most appreciated by all of us here at Skotel.

Responded June 01, 2020
Skotel Alpine Resort
10.0
Exceptional
Emily from Australia
Solo traveler
Queen Room
Stayed 2 nights in December 2019

Perfect Location”

The Skotel Resort is perfectly situated and my room was perfect for myself as a solo traveller. So easy to find and super close to the crossing. I also loved how close the walks were and the Taranaki Falls track was right outside of the hotel. My room was cosy and had all the amenities I needed for the 1 night stay. The staff were lovely, I had issues with my booking as I was stuck in another city due to car issues, but they held my booking despite this which took a huge weight off my shoulders. I highly recommend this accommodation.

Reviewed December 16, 2019

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Thank you Emily for your kind words & fabulous score of Skotel, it is most appreciated & we are so glad you enjoyed your time here.

Responded February 06, 2020
Skotel Alpine Resort
10.0
Exceptional
Ciaran from Australia
Family with young children
Backpacker Choice
Stayed 1 night in August 2019

Great location and value”

Despite bad weather during our stay, the location was fantastic, the rooms reasonably priced and the facilities top notch! After a day on the mountain there was nothing better than a couple of pints by the fire! Only area I could even remotely complain would be the dinner/breakfast pricing. Dinner for 2 adults and a child was the better part of $100 - which was a bit too much! That being said, self-catering kitchen onsite worked perfectly after the first night and is a great addition!

Reviewed August 12, 2019

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Thanks Ciaran.

Responded November 03, 2019
Skotel Alpine Resort
10.0
Exceptional
Boon from Singapore
Group
View Queen
Stayed 2 nights in October 2019

Highly Recommend!!”

We loved our stay here! The room wasn't as spacious as we wished and the bathing area was a abit small but aside from those, we loved everything else about our stay here! The staff were friendly, location was great, view was gorgeous and there were many facilities (such as sauna, spa, kitchenette, laundry room, ski store, etc). Really convenient location for hiking (we did the tama lake hike). Definitely value for money!

Reviewed October 28, 2019

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Thank you for your kind words, they are much appreciated by us all here at Skotel.

Responded November 03, 2019
Skotel Alpine Resort
10.0
Exceptional
Daniel from New Zealand
Couple
Superior Queen Room
Stayed 2 nights in February 2021

Everything went perfectly well”

Clean rooms, amazing hosts and staff. I love the idea that they operate in an environmental friendly mindset and do their best to be always in line with this. If you are vegan or vegetarian prepare to have great meals as well.

Reviewed March 01, 2021

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Thank you Daniel for your fabulous rating of us & your very kind words, they are most appreciated by all of us here at Skotel.

Responded May 31, 2021
Skotel Alpine Resort
10.0
Exceptional
Olivia from New Zealand
Family with young children
Cabin
Stayed 5 nights in September 2019

Great location, very family friendly place!! ”

Own self contained cabins, well serviced! Good variety restaurant and play area for kids. Hot tub! Very friendly and helpful staff! Location is superb, so close to the slopes!!

Reviewed October 07, 2019

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Thank you for your kind words, they are much appreciated by us all here at Skotel.

Responded November 03, 2019
Skotel Alpine Resort
10.0
Exceptional
Mohd from Malaysia
Couple
Backpacker Private Double
Stayed 1 night in September 2019

i love so much”

great location!!, friendly staff. the room was clean. great view

Reviewed October 19, 2019

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Thank you for your kind words, they are much appreciated by us all here at Skotel.

Responded November 03, 2019
Skotel Alpine Resort
9.6
Exceptional
Prateek from New Zealand
Couple
Queen Room
Stayed 2 nights in April 2019

Perfect place ”

Right from the booking till the check-out, staff were outstanding. Room was cosy with views of national park. Sauna was complimentary and spa was good too. They provide reliable shuttle services to Alpine Crossing. The place is close to whakapapa visitor centre and Mt. Ruapehu. Cleanliness was good. Chef catered to our meal requests and food was amazing. Will definitely visit again. Thanks for the great service.

Reviewed April 24, 2019

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Thank you for your kind words, they are much appreciated by us all here at Skotel.

Responded November 03, 2019
Skotel Alpine Resort
10.0
Exceptional
Heather from New Zealand
Couple
Queen Room
Stayed 2 nights in January 2021

Exceptional”

Great friendly staff, fantastic location. Definitely will return to do more walks in area as they were so accessible with beautiful views

Reviewed January 09, 2021

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Thank you Heather, most appreciated by all of us here at Skotel & we hope to see you back here one day soon.

Responded January 09, 2021
Skotel Alpine Resort
10.0
Exceptional
Jacques from Mauritius
Family with teens
Backpacker Bunk Room with Shared Bathroom
Stayed 2 nights in March 2020

Very good place to stay ”

Its the second time in a year we have been there Personnel very helpful

Reviewed March 24, 2020

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Thank you for your kind words & fabulous rating Jacques, they are most appreciated by all of us here at Skotel.

Responded June 01, 2020
Skotel Alpine Resort
9.6
Exceptional
Irene from New Zealand
Group
Ruapehu Room
Stayed 1 night in June 2022

Location, Warm Cabin”

Situated right at Whakapapa Village where there are walking trails to choose from. A few minutes of steep drive to the Sky Waka. Shuttles for a fee can pick you up to get to Sky Waka instead. Yummy resto food.

Reviewed June 06, 2022

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Thank you for taking the time to write a great review for us, it is much appreciated.

Responded June 12, 2022
Skotel Alpine Resort
10.0
Exceptional
Dona from New Zealand
Family with young children
Queen Room
Stayed 2 nights in October 2019

Exceptional”

Really nice place and awesome staff who really friendly.

Reviewed October 06, 2019

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Thank you for your kind words, they are much appreciated by us all here at Skotel.

Responded November 03, 2019
Skotel Alpine Resort
9.2
Exceptional
Jean from New Zealand
Family with young children
Family Room
Stayed 4 nights in August 2020

Nice people”

It sucks us our Review could not be sent. So I make it short, this time. 4 nights and 4 days of ski, sun offered despite level 2 and their craziness, The Birthday chocolate cake for my wife was simply splendid and it took us 3 days to finish it (and she is a chocolate cake real Chef too). So thank you to Skotel Chef. Plan to come back because it is a must be to stay ! Jean LENOIR

Reviewed August 19, 2020

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Thank you for your very kind words, they are most appreciated by all of us here at Skotel.

Responded October 03, 2020
Skotel Alpine Resort
10.0
Exceptional
Mohan from New Zealand
Group
Backpacker Bunk Room with Shared Bathroom
Stayed 2 nights in December 2020

Amazing ”

AmAzing experience ever !!

Reviewed December 29, 2020

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Thank you Mohan, we are absolutely delighted that you enjoyed your National Park experience & really appreciate your fabulous rating of us.

Responded January 09, 2021
Skotel Alpine Resort
9.6
Exceptional
Vincent from New Zealand
Group
Backpacker Bunk Room with Shared Bathroom
Stayed 1 night in October 2020

Fabulous experience”

Excellent location and facility, my favorite choice!

Reviewed November 06, 2020

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Thank you Vincent for your kind words & excellent rating of us, it is most appreciated by all of us here at Skotel.

Responded January 09, 2021
Skotel Alpine Resort
8.0
Excellent
Panny from Singapore
Solo traveler
Backpacker Choice
Stayed 3 nights in February 2020

Great location for hiking trails”

I was in the backpacker room, so I found the place super busy and could be noisy at night if a huge group returns. The kitchen can be really busy on such nights. Thankfully the bar is opened till late and they do serve food. The location is excellent if you plan to hike tongariro area. They have a shuttle service for the alpine crossing too and it conveniently sets off from the hotel itself. Being near the park also means an excellent view. A bit of a mixed review here. The reception staff is excellent but the restaurant and bar staff was just average. Housekeeping needs to be improved. Kitchen is at times messy and I have a soiled towel in my room. But traveling alone, I have more than enough towels to use. I also noticed the room upper shelves, stool and ladder is really dusty. Probably needs a good clean up.

Reviewed February 16, 2020

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Thank you for choosing to stay with us at Skotel. We hope you enjoyed your time with us.

Responded February 23, 2020
Skotel Alpine Resort
8.8
Excellent
Radtaban from Singapore
Couple
Superior Queen Room
Stayed 1 night in November 2019

Fantastic views”

Great views from the hotel. Food was very delicious. Nice chalet with balcony. Perfect location for hiking next to the trails.

Reviewed November 19, 2019

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Thank you Radtaban for your kind words, they are most appreciated by us here at Skotel.

Responded November 28, 2019
Skotel Alpine Resort
8.8
Excellent
Amanda from United States
Group
Backpacker Choice
Stayed 1 night in January 2020

Perfect location!”

There was one staff at front desk who just wasn't helpful, but outside of that, staff was great!

Reviewed January 08, 2020

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We are sorry you felt that way. Sometimes people just have a bad day because of circumstances but I'm sure they meant well.

Responded January 11, 2020
Skotel Alpine Resort
8.0
Excellent
ANNA from Singapore
Couple
Superior Mountain View
Stayed 2 nights in September 2019

Perfect Location”

Skotel Alpine Resort is ideally located at Whakaapa Village with some walking tracks close by. We had out mind set on the Tama Lakes trek and the trailhead is just a 100m from the accommodation. The room was comfortable, warm in the cold days we were there, and there was a restaurant onsite although we did not eat there. We did use the laundry facilities which was helpful after out hikes . Nice place and I could only imagine if the weather is more ideal it will have a spectacular view of the surrounding mountains.

Reviewed September 17, 2019

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Thank you for your kind words, they are most appreciated by us all here at Skotel.

Responded November 03, 2019
Skotel Alpine Resort
8.4
Excellent
Jasper from Netherlands
Couple
Backpacker Private Double
Stayed 3 nights in December 2019

great for a few days tongariro”

Overall very good! The only real problem we had was that there was a lot of noise comming from the halway to our room. Our room was relatively close to the reception, so a lot of people passed while chatting. Usually during the night it got more quiet. It was a bit moist in the room (lack of good ventilation?)

Reviewed December 10, 2019

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Thank you for choosing Skotel. As new owners we are working on a new heat recovery ventilation system for Skotel.

Responded December 16, 2019
Skotel Alpine Resort
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