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Sim Citystay
Sim Citystay
Sim Citystay
Sim Citystay
Sim Citystay
Sim Citystay
Sim Citystay

Removed from saved list

8.3

Excellent

338 reviews

338 reviews

Housekeeping29
View12
Car Park2
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Hean Boo Thean Temple

70 m

Barangan Tempatan Store

150 m

Tan Kongsi

230 m

Clan Jetties of Penang

240 m

Seang Hin Leong Rattan and Bamboo Craft

240 m

Popular landmarks
Armenian Street

440 m

Pinang Peranakan Mansion

770 m

Cheong Fatt Tze - The Blue Mansion

1.1 km

Penang Fort Cornwallis

1.4 km

Kek Lok Si Temple

7.2 km

Closest landmarks
Acheen St Mosque

310 m

Depoh Weld Quay Rapid Penang

320 m

Ache Street Mosque

320 m

Lebuh Armenia

330 m

Swettenham Pier

330 m

Sim Citystay

No 60, Level 1, Weld Quay, Pulau Pinang,, Georgetown, Penang, Malaysia, 10300 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Penang

Check-in/out [express]

Excellent view

530 meters to public transportation

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Game room

Laundry service

Wi-Fi in public areas

Family room

This property is in high demand!

5 travelers have booked today.

Value for money8.5
Distance to city center5 km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport14.6 km

Rooms available at Sim Citystay

Very good
Room comfort & quality

8

Single Bed in Mixed Dormitory Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 bunk bed
Enter dates to see prices
Family Room with Private Bathroom
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 single bed and 1 queen be...
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Bed in 6-Bed Female Dormitory Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 bunk bed
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Superior Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
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Superior Queen Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Family Room with Harbor View
...
  • Room size: 16 m²/172 ft²
  • Harbor view
  • 1 single bed and 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed & 1 king bed
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10-Bed Dormitory Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 bunk bed
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Standard Double Room with Shared Bathroom
...
  • Room size: 7 m²/75 ft²
  • Shower
  • 1 double bed
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Standard Queen with Shared Bathroom
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sim Citystay?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out.

How do I get to Sim Citystay?

For those who wish to drive their own cars, Sim Citystay has a car park that's close to the hostel.

What is the smoking policy at Sim Citystay?

Sim Citystay does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sim Citystay?

Pengkalan Raja Tun Uda Bus Terminal is the closest train, metro, or bus station, about 570 m away from Sim Citystay.

What restaurants are nearby Sim Citystay?

Restaurants including Ka Bee Cafe - Fresh Seafood Noodles, Village Coffee shop and Urban Daybreak are popular in Sim Citystay’s neighborhood which is known as Georgetown.

What popular shopping places are close to Sim Citystay?

Located in the Georgetown area, Sim Citystay is close to great shopping choices like Prangin Mall, 1st Avenue Mall and Seang Hin Leong Rattan and Bamboo Craft.

What are popular attractions near Sim Citystay?

Guests at Sim Citystay can easily visit Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi located in the Georgetown area.

What popular natural sightseeing spots are close to Sim Citystay?

Sim Citystay is located in the Georgetown area, which is famous for natural sightseeing destinations such as Depoh Kerajaan Pulau Pinang and Bukit Olivia.

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See map

Explore the neighborhood

What people love about Sim Citystay

  • 10

    Exceptional

    "If you're OK on these conditions, then I can recommend here."

    Matsushita

    |

    June 19, 2022

  • 8

    Very good
    Staff 

    "The staff was super friendly and asked all of our questions and doubts, super well located and the room (private room for 3 people) was amazing with a view over..."

    Ricardo

    |

    June 15, 2022

  • 9.2

    Exceptional

    "Totally hostel is very good."

    NUR

    |

    April 21, 2022

Property ranking|Compared to 2,318 Penang properties
See all rankings
Cheapest price score
Room comfort score
8/10
Value for money score
8.5/10
Cleanliness score
8.5/10
Better than
99
%
of Penang properties
Better than
96
%
of Penang properties
Better than
91
%
of Penang properties
Better than
91
%
of Penang properties
Overall rating:

8.3

Excellent
338 reviews
Cleanliness
8.5
Facilities
7.7
Location
8.2
Read all reviews >
What travelers say they love:
Clean dorm, great aircon, great shower/toilet.
James from United Kingdom
Solo traveler
More about Sim Citystay

More about Sim Citystay

Sim Citystay

See the best of Penang with a stay at Sim Citystay, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Penang with a stay at Sim Citystay, located merely 760 m from Pinang Peranakan Mansion.
Sim Citystay offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hostel's available parking, right on-site. The hostel provides front desk services such as express check-in or check-out and luggage storage for guests' convenience.
On cold days and nights, the hostel's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? At the hostel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hostel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Sim Citystay is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hostel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Sim Citystay offers an excellent variety of recreational facilities. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

Take some time to explore Penang during your stay at the hostel. There are lots of things you and your travel group can do near Sim Citystay, starting with visits to Chew's Jetty just 280 m away. Experience local culture through architecture at Cheong Fatt Tze - The Blue Mansion located 1.0 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 99% of the city's accommodation.
This hostel beats 91% of accommodations in the city on value for money.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Penang.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

21 mentions

Internet

5 mentions

Food & Dining

3 mentions

Beach

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]

Available in all rooms

  • Complimentary drinking water
  • Desk
  • Fan
  • Hair dryer
  • Non-smoking
  • Private bathroom
Location
No 60, Level 1, Weld Quay, Pulau Pinang,, Georgetown, Penang, Malaysia, 10300
Excellent
Location

8.2

Airports

  • Penang International Airport (PEN)
    14.6 km 20 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.5 km

Public transportation

  • Pengkalan Raja Tun Uda Bus Terminal
    570 m
  • Komtar Bus Terminal
    810 m

Hospital or clinic

  • The Pearl
    540 m

Shopping

  • Gurney Plaza
    4.2 km

Convenience store

  • 7 Eleven
    580 m

Cash withdrawal

  • ATM
    430 m
What's nearby

Popular landmarks

  • Khoo Kongsi
    270 m
  • Chew's Jetty
    280 m
  • Armenian Street
    440 m
  • Pinang Peranakan Mansion
    770 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Penang Fort Cornwallis
    1.4 km
  • Kek Lok Si Temple
    7.2 km
  • Batu Ferringhi Beach
    12.0 km
  • Entopia
    14.0 km
  • Escape Theme Park
    14.1 km

Nearby landmarks

  • Hean Boo Thean Temple
    70 m
  • Barangan Tempatan Store
    150 m
  • Tan Kongsi
    230 m
  • Clan Jetties of Penang
    240 m
  • Seang Hin Leong Rattan and Bamboo Craft
    240 m
  • Khoo Kongsi
    270 m
  • Chew's Jetty
    280 m
  • Viewpoint
    290 m
  • Ottokedai
    300 m
  • Nonya shoe maker
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 10 year(s).

Children 10-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Check-in is between 02:00 PM and 11:00 PM. Arriving outside the mentioned check-in hours is not allowed.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until20:00
  • Check-out until12:00
  • Reception open until21:00

Getting around

  • Distance from city center5 km
  • Travel time to airport (minutes)20

The property

  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 17
  • Year property opened2016
  • Most recent renovation2016

Reviews of Sim Citystay from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.7
Location8.2
Room comfort and quality8.0
Service8.5
Value for money8.5
High score for Penang
Rating
9+ Exceptional (85)
8-9 Excellent (30)
7-8 Very Good (37)
6-7 Good (15)
<6 Below Expectation (22)
Time of the year
Mar - May (45)
Jun - Aug (52)
Sep - Nov (48)
Dec - Feb (44)
All guests (338)
All room types
All languages

Show reviews that mention 

Showing 189 verified guest comments
12345
9.2
Exceptional
Azreena from Malaysia
Family with teens
Family Room with Harbor View
Stayed 1 night in December 2018

Location is convenient”

We had a bit of difficulty locating the hostel. Tips: look out for tyre shop called Sim Tyre Service. The building is right smack opposite of Lee Jetty. We stayed in the family room. Very clean very spacious. The bathroom is separated shower and toilet so you dont have to wait to use the toilet while someone is showering. Wifi was a bit wonky at times but not a big deal. Front office staff by the name of Sheila was really nice, she let us check in early since the room was vacant. Location is superb. It's very near to the famous art lane and restaurants. Also walking distance to the bus/ferry terminal. Penang is an island, you can walk everywhere. We did. I have to warn you that if you're staying here and thinking of bringing your elderly folks, you might need to reconsider because there is no elevator, you'll have to walk up the stairs to your room. Our room was on the 5th floor lol! hey free workout :-) We were happy with what we paid for at Sim CityStay.

Reviewed December 28, 2018

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9.2
Exceptional
Peter from Thailand
Couple
Standard Queen with Shared Bathroom
Stayed 4 nights in March 2017

Great hostel in Georgetown”

The location is great. Just across the road is a really charming boardwalk that leads to the sea. The many great restaurants and cafes of Georgetown are a short walk away. A brand new convenience store just opened up as we were there (leave Sim Citystay and turn left and it's a few doors along) run by lovely people and really helpful. A little bit further along on that direction is a huge hangar filled with food stalls and, when we went, the most amazing pop trio belting out Malaysisn hit after hit to a largely unmoved audience (we liked it and the food was really good). The hostel was clean and the staff friendly.

Reviewed April 03, 2017

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8.4
Excellent
Foong from Malaysia
Solo traveler
Superior Twin Room
Stayed 1 night in June 2016

Great value for money”

Sim Citystay is located opposite of the Lee Jetty, above the Silverstone tyres shop. The front desk staff/boss were being very helpful and kind, quick check-in, and some info on the nearby good local food. The twin room was not too big and not too small either. It was just right for me and my friend. The room was new and clean. The free internet access was a big plus. Bathroom was clean. No lift access in the hotel. Overall we had a very pleasant stay in the Sim Citystay.

Reviewed June 06, 2016

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10.0
Exceptional
chui from Malaysia
Group
Family Room with Harbor View
Stayed 1 night in January 2017

Excellent for sightseeing ”

This hotel is exactly locate in front of Lee's Jetty. Instead of finding Sim Citystay Signboard is easier for you looking for a sign of 60 in front of the building. You may park your car at the private parking nearby this hotel. Nearby attraction is just walking distance. Great Harbour view for the Family Room located at 4th Floor. No Lift.

Reviewed February 17, 2017

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9.6
Exceptional
NGUYEN from Vietnam
Solo traveler
Stayed 4 nights in January 2019

The best hotel”

It is really good hotel with a suitable price. I will come back Penang and Sim Citystay soon. Thank you so much, Sim Citystay.

Reviewed January 30, 2019

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10.0
Exceptional
SHARIFAH from Malaysia
Group
Standard Queen with Shared Bathroom
Stayed 1 night in August 2016

I love it. ”

This is the same review i gave to trip advisor, they deserve amazing review because this hotel and the staffs are just amazingly wonderful. I'm a 21 year old girl came here with my boyfriend and 3 other friends. Went here with 4 of my friends. The cheap price come with nice bedroom. Suitable for those who dont have to transport but want to travel far around penang. Walking distance to the jetty terminal, you don't need any transport once near to the jetty. The jetty is the main bus terminal to go everywhere in Penang friendliest staffs ever. The genuine smile and everything, and very helpful. They even provide a room to keep your bag after your checkout time. As the hotel is only 5 minutes walking distance to jetty, we went everywhere starting from taking the bus from jetty. Penang public transport is reliable. And if you want to go back to the hotel, any bus can do because every bus seems to stop at the jetty as the final. The view is to die for. I will definitely come here again.

Reviewed August 18, 2016

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9.6
Exceptional
May from Philippines
Couple
Standard Queen with Shared Bathroom
Stayed 3 nights in April 2017

Exceptional”

Law was very accommodating with our queries even before we arrived in Penang. Great location! Clean environment! And strong internet connection! 😉😉😉 Will definitely go back with friends and family and stay in Sim City stay! - May&Emil (stayed from 21-25 April 2017)

Reviewed April 26, 2017

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9.6
Exceptional
Jennifer from Canada
Couple
Standard Queen with Shared Bathroom
Stayed 3 nights in March 2017

Great spot and great staff ”

Location was excellent - close to the jetty and easy access to all of old Georgetown. Gentleman at the front desk was lovely and free coffee/tea in the lobby. Free computer to use and printing available if necessary. Room was decent size, clean and fab/AC. Bathrooms clean however girls hot shower on the pink floor not functioning. Great stay for price!

Reviewed March 30, 2017

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9.2
Exceptional
Shuk from Hong Kong SAR, China
Solo traveler
10-Bed Dormitory Room
Stayed 1 night in October 2016

Great stay”

Everything is clean and new. The locker design is good. Helpful staff. Just the wifi is a bit slow. I have also stayed in another highly rated hostel with similar price in town, but i would highly recommend sim city more than another one.

Reviewed October 17, 2016

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9.2
Exceptional
Audrey from Australia
Solo traveler
10-Bed Dormitory Room
Stayed 2 nights in May 2016

Really nice place to stay”

Perfect place not too far from the ferry to Butterworth and near the historical part of Georgetown. Very clean with good equipment (your own light and own fan on the top of the shared ones) and if you're hungry you just have to walk 5 minutes to find lots of restaurants!

Reviewed May 15, 2016

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8.8
Excellent
Kathryn from Malaysia
Group
Superior Twin Room
Stayed 2 nights in May 2016

All in all, good place to stay. ”

Although a bit difficult to find, the place was nice and clean, and the staff were very attentive to our needs. Location is good, everything you'd like to see in georgetown is within walking distance. Would stay again. However, the walls are quite thin.

Reviewed May 23, 2016

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8.8
Excellent
Thi from Vietnam
Group
Stayed 3 nights in September 2016

Definitely will come back Penang and stay with Sim cityStay :)”

I stay at Blue floor. Down is Pink and Green one (I like this cute decoration hihi) - Location: is so convenient to take public transport and quiete enough to sleep well in the night. They have a wide and beautiful rooftop where you could see sunset in the habour and the roof of nearby houses - Price: is worth for all stuff we need - Staffs: very nice and friendly. They are smart also to get what you mean (we talk English not so well) Don't forget to ask a young female staff about taking a tourism survey of an university to get a aute magnet which is the Malaysian traditional costume for women. I really love this hotel :)

Reviewed September 06, 2016

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8.0
Excellent
Hoang from Vietnam
Couple
Standard Queen with Shared Bathroom
Stayed 2 nights in October 2016

Clean, good location and helpful staff ”

We came to the hotel at the late night, quick check in and helpful staff for the tourist information. The hotel is located near the bus station and they offer free bus (CAT) around city, also the free walking tour with the tour guide. The room and sharing bathroom are very clean, they offer free hot and cold water so you can serve yourself. We satisfying with our room. P/s: for the local restaurant, we highly recommended a group of many street food "shop", they don't speak English but use your body language and that would be great experience. We got a very very very yummy local soups with fish ball. The price is cheap and same with the local people . That's unforgettable.

Reviewed February 08, 2017

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8.0
Excellent
MARILEN from Singapore
Solo traveler
Stayed 2 nights in July 2018

Worth it! Clean and comfortable to even just stay in bed the whole day watching movies online 😄”

I decided to stay here after checking the reviews if there was a complaint on bed bugs and there was none (based on filtering). Though it can't be avoided with the influx of travellers but they probably acted on it immediately. I had a good stay. A little more improvement and it would have been great already. I wasn't bothered by some noise from the road at night because I expected it knowing the road was leading to the expressway. So if you want a quiet place, book somewhere near the beaches or forest 🤣. They said it was hard to find, well maybe for those who doesn't know google maps exist and never bothered to read directions to the place given in the booking page. Location was good since the clan jetties are just opposite the road. You won't get hungry even at 3am, with the nearby hawker stalls. The staff are superb. The manager was said to be rude in some reviews (some mistaken him as the owner haha) but he's ok so far.. The staircase should be improved, make it more appealing. 👍

Reviewed July 14, 2018

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9.6
Exceptional
cheng from Malaysia
Solo traveler
Stayed 1 night in October 2018

Great location to nearby heritage attractions. Free CAT bus transport nearby.”

Street food within the vicinity. Walking distance to Penang ferry to Butterworth for long distance coach to inter states or to Thailand.

Reviewed November 01, 2018

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9.6
Exceptional
Kei from United States
Solo traveler
Stayed 1 night in June 2019

Exceptional”

Great hostel in penang. The only thing I can complain about if that is close to a food that had plenty of card on it. Otherwise, awesome!

Reviewed June 18, 2019

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10.0
Exceptional
SIYU from China
Solo traveler
Superior Twin Room
Stayed 2 nights in July 2016

Amazing place to live in”

It's really a good price living in this hotel.It's clean and quiet.And the host there is a nice person.You may try this hotel if you don't mind walking around and taking a bus to the resorts.

Reviewed July 08, 2016

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8.8
Excellent
MAISARAH from Malaysia
Group
Superior Twin Room
Stayed 3 nights in October 2018

Value for money”

Exceptional ! one of the best backpacker hostel i ever stay. the room is clean and spacious for a very low price. place is near the famous nasi kandar and within walking distance to the bus station and also the several of the street art. recommended !

Reviewed December 15, 2018

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6.8
Good
Josefina from Philippines
Group
Family Room with Harbor View
Stayed 2 nights in April 2017

Hostel with lots of bad features!”

The place is not so easy to find although it's located along the road. Owner can put bigger and more visible signage of hostel name. Not good soundproofing at all. You can hear every step, banging of doors from the same floor and up or lower floors. You can hear all the noise and sounds from vehicles. No complimentary bottled water. There was a leaking on the private family room when it was raining. The ceiling fan creates sound if you make it faster. The bed is not good as it makes sound when you move even a bit. The bed cover, blanket and linen are dirty and it makes us scratch due to itchyness the whole night. Owner/receptionist a bit cocky and seems arrogant. Not so accommodating. I will never stay again on this hostel even if it gets cheaper. Just stayed here due to very minimal availability of other hotels during our stay in Penang. Cannot recommend either.

Reviewed May 03, 2017

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8.0
Excellent
Che from Malaysia
Couple
Superior Twin Room
Stayed 1 night in October 2019

Room is good. So Pink.”

Nice, sweet and helpfull staff. The room is very nice, beautiful and comfy bed. Just a little bit far from Georgetown famous visit place.

Reviewed October 29, 2019

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