Signature Halong Cruise
Signature Halong Cruise
Signature Halong Cruise
Signature Halong Cruise
Signature Halong Cruise
Signature Halong Cruise
Signature Halong Cruise

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9.2

Exceptional

251 reviews

251 reviews

Food & Dining13
Housekeeping7
View4
See map

9.5

Exceptional

Location rating score

Exceptional location - 460 meters to the beach
Parking
Available
Popular landmarks
Bai Chay Bridge 1.3 km
Dong Thien Cung 6.1 km
Dau Go Gotto 6.3 km
Hon Ga Choi Island 7.6 km
Soi Sim Island 11.6 km
Sung Sot Cave 12.7 km
Luon Caves 14.1 km
Cua Van Fishing Village 17.5 km
Nearby landmarks
Bai Chay Beach 460 m
Dragon Park 610 m
Ha Long Queen Cable Car 710 m
Sun World Ha Long Park 720 m
Sun World Ha Long Complex 750 m
Vinmart+ 820 m
Bai Chay Commercial Center 840 m
BoMi Mart 870 m
G7 Mart 920 m
Bai Chay Bridge 1.3 km
Boat/cruise

Signature Halong Cruise

Ha Long, Ha Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ha Long part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

580 meters to Dragon Park

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Complimentary WIFi in all rooms

Check-in/out [express]

Value for money8.7
Distance to city center2.9 km
Location rating9.5
Nearest airportCat Bi International Airport (HPH)
Distance to airport37.4 km

Rooms available at Signature Halong Cruise

Exceptional
Room comfort & quality

9.4

Senior Suite - 3 Days 2 Nights
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 queen bed
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Family Suite - 2 Days 1 Night
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 single bed and 1 queen be...
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Senior Suite - 2 Days 1 Night
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Junior Suite 2 Days 1 Night Full Board (Lunch-Dinner-Breakfast)
...
  • Room size: 23 m²/248 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Family Suite - 3 Days 2 Nights
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
...
  • Room size: 23 m²/248 ft²
  • Sea view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Interconnecting Suite 3 Days 2 Nights Full Board (4 Adults)
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Interconnecting Suite 2 Days 1 Night Full Board (4 Adults)
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
Junior Double or Twin Room, 1 Double or 2 Twin Beds, Bathtub, Ocean View
...
  • Room size: 20 m²/215 ft²
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Senior
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Signature Halong Cruise?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Signature Halong Cruise?

    Check-in is from 11:00 AM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Signature Halong Cruise?

    Signature Halong Cruise is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 USD. Just use the "Let us know what you need" section of the booking page to let the cruise know you want a ride, and they will contact you via the Agoda messaging service. A stay at Signature Halong Cruise also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Signature Halong Cruise has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Ha Long with private transportation, the cruise can arrange car rental for you.

    Is breakfast offered at Signature Halong Cruise?

    Start your mornings right, with the continental and buffet breakfast options offered at Signature Halong Cruise.

    What are my dining options at Signature Halong Cruise?

    Signature Halong Cruise features an on-site restaurant for your dining convenience.

    What is the smoking policy at Signature Halong Cruise?

    Signature Halong Cruise does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby Signature Halong Cruise?

    Signature Halong Cruise’s neighborhood is Ha Long which includes popular restaurants such as Eco Cafe, Nha Hang Hong Hanh and 3Vins Restaurant & Wine Bar.

    What popular shopping places are close to Signature Halong Cruise?

    Signature Halong Cruise is located in Ha Long area which features shopping places such as Bai Chay Commercial Center.

    What are popular attractions near Signature Halong Cruise?

    Signature Halong Cruise’s location in the Ha Long neighborhood makes it close to famous attractions including Sun World Ha Long Park, Dragon Park and Sun World Ha Long Complex.

    What popular beaches are close to Signature Halong Cruise?

    Signature Halong Cruise’s Ha Long neighborhood also includes Bai Chay Beach.

    What popular natural sightseeing spots are close to Signature Halong Cruise?

    Signature Halong Cruise’s nearby natural sights include Dau Go Cave and Núi Bãi Cháy located in the same Ha Long area.

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    See map

    Explore the neighborhood

    What people love about Signature Halong Cruise

    • 8.8

      Excellent

      "Good experience"

      Chong

      |

      June 20, 2022

    • 10

      Exceptional
      Staff 

      "it was fabulous, the cabin, ship, excursions, food, staff and other guests, a one-of-a-kind experience!"

      Peter

      |

      March 3, 2020

    • 10

      Exceptional
      Staff 

      "The boat is beautiful, the food is excellent, very kind staff and above all a big thank you to Vinh for his kindness and for taking care of my family."

      Alexandre

      |

      February 23, 2020

    Property ranking|Compared to 692 Ha Long properties
    See all rankings
    Room comfort score
    9.4/10
    Location score
    9.5/10
    Service score
    9.7/10
    Cleanliness score
    9.3/10
    Better than
    99
    %
    of Ha Long properties
    Better than
    98
    %
    of Ha Long properties
    Better than
    97
    %
    of Ha Long properties
    Better than
    97
    %
    of Ha Long properties
    Overall rating:

    9.2

    Exceptional
    251 reviews
    Cleanliness
    9.3
    Facilities
    9.1
    Location
    9.5
    Read all reviews >
    More about Signature Halong Cruise

    More about Signature Halong Cruise

    Signature Halong Cruise

    Learn the meaning of a genuinely relaxing holiday and indulge yourself in all that Ha Long has when you stay at Signature Halong Cruise.
    At Signature Halong Cruise, guests are bound to have a stress-free stay. Keep up with all your communications easily with the cruise's free Wi-Fi. Getting from and back to the airport can be easily arranged with the cruise's airport transfer services. Car hire and shuttle services provided by the cruise make it easy to plan your day trips, sightseeing, and more around Ha Long.
    Guests can enjoy convenient available parking right at the cruise. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the cruise's ticket service and tours. Packing light is possible at Signature Halong Cruise thanks to the cruise's dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by cruise.
    All rooms at Signature Halong Cruise are designed for comfort. For your comfort, some rooms at the cruise are equipped with linen service and air conditioning. Some rooms at Signature Halong Cruise even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
    In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


    Dining and things to do

    Every morning you can wake up to a delicious free breakfast at Signature Halong Cruise. Enjoy the morning bliss with a sip of good coffee at the cafe located in the cruise. A variety of convenient and tasty dining options are waiting for you at the cruise, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the cruise's bar.
    For the ultimate convenience, you can even have groceries delivered to your room at Signature Halong Cruise, with their exclusive service. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities and shared kitchen.
    Apart from amenities and services, Signature Halong Cruise goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the cruise's pool. Cool off on hot days by joining water-world activities like fishing, snorkeling and diving.
    If you like water sports, you'll appreciate the convenience of canoes provided by Signature Halong Cruise. Get social at the cruise's library, games room and shared lounge and TV area, where you can meet other guests.


    Around the property

    Experience Ha Long like a true local. The most famous landmark nearby is Dau Go Gotto just 6.2 km away. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Hon Ga Choi Island located 7.6 km away.


    Reasons to stay here

    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
    Ranking higher than 97% of the city's accommodations options, this is a great choice for location.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.

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    Amenities and facilities
    Exceptional
    Facilities

    9.1

    Most talked about facilities

    Food & Dining

    30 mentions

    Housekeeping

    6 mentions

    Breakfast

    2 mentions

    View

    2 mentions

    Languages spoken

    • English
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Canoeing
    • Diving
    • Fishing
    • Game room
    • Hot tub
    • Light therapy
    • Massage
    • Sauna
    • Snorkeling
    • Spa
    • Steam room
    • Swimming pool [indoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Hand sanitizer
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • BBQ facilities
    • Breakfast [free]
    • Coffee shop
    • Grocery delivery
    • Happy hour
    • Restaurants
    • Room service [24-hour]
    • Shared kitchen

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Cash withdrawal
    • Chapel
    • Concierge
    • Currency conversion service
    • Daily cleaning
    • Disabled facilities
    • Doorman
    • Dry cleaning
    • Elevator
    • Ironing service
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shrine
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Kids meal
    • Playground

    Access

    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [nearby]
    • Car park [on-site]
    • Parking [paid]
    • Rental car
    • Shuttle service
    • Transport to airport
    • Valet parking

    Available in all rooms

    • A/C
    • Bathrobes
    • Bathtub
    • Complimentary drinking water
    • Desk
    • First aid kit
    • Hair dryer
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Seating area
    • Shower
    • Towels
    • TV [flat screen]
    • Wake up call
    • Whirlpool bathtub
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    • Italian
    • Vegetarian
    • Full English/Irish
    • Gluten-free
    • Buffet
    Location
    Thương Cảng, Ha Long, Ha Long, Vietnam, 36000
    Exceptional
    Location

    9.5

    Airports

    • Cat Bi International Airport (HPH)
      37.4 km

    Public transportation

    • Halong Train Station
      5.3 km

    Hospital or clinic

    • Bệnh viện Đa khoa Vinmec Hạ Long
      1.6 km

    Shopping

    • Bai Chay Commercial Center
      840 m

    Convenience store

    • Thu Huong Convenience Store
      1.9 km

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Bai Chay Bridge
      1.3 km
    • Dong Thien Cung
      6.1 km
    • Dau Go Gotto
      6.3 km
    • Hon Ga Choi Island
      7.6 km
    • Soi Sim Island
      11.6 km
    • Sung Sot Cave
      12.7 km
    • Luon Caves
      14.1 km
    • Cua Van Fishing Village
      17.5 km

    Nearby landmarks

    • Bai Chay Beach
      460 m
    • Dragon Park
      610 m
    • Ha Long Queen Cable Car
      710 m
    • Sun World Ha Long Park
      720 m
    • Sun World Ha Long Complex
      750 m
    • Vinmart+
      820 m
    • Bai Chay Commercial Center
      840 m
    • BoMi Mart
      870 m
    • G7 Mart
      920 m
    • Bai Chay Bridge
      1.3 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Others
    • Please note that all-inclusive package will start at lunch time and will finish after breakfast on day of departure and includes:
      - Full-board Meals (Asian and International Buffets)
      - Cooking Demonstration (bad weather only)
      - Kayaking, Swimming and Snorkeling Equipment (subject to availability with paying fee)
      - Tai Chi Session
      - Entertainment Activities and Happy Hour
      - Movie Nights, Board Games and Squid Fishing
      - Safety Facilities and First-Aid Equipment
      - In-house English-speaking Tour Guide
      - Luxury Cabins and Suites with A/C and Luxury en-suite Bathroom
      - Hairdryer and slippers
      - Flat screen TV
      - DVD Player in room
      - Public Wi-Fi spot
      - In Room Wi-Fi spot

      Please be informed about check-in time restriction and requirement as below:

      Cruise embarkation starts at 12:00PM (noon) and check-in/boarding time: 12:30 PM by tender boat

      It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 24 hours in advance of cruise boarding date. So the following information must be submitted to cruise staff at least 24 hours prior to the boarding date.

      The information need to be submitted: Full name, gender, date of birth of each member, passport number, nationality, Vietnamese visa – if required, valid date of visa.
    • Children Policy

      A maximum of 1 children under the age of 5 traveling with two adults stay for free per cabin.
      A maximum of 1 children between 5 to 12 years old sharing a cabin with two adults using existing bed will be charged 50% of adult rate.
      A maximum of two children under 12 years sharing a private cabin will be charged at 75% of the full cabin rate.
      Guests aged 12 years and older must occupy a separate cabin and pay the full cabin rate.
    • The room rate does not include transfer service and Kayaking or Bamboo activities.

      Transfer services are available (Hanoi – Halong – Hanoi) with 2 options:
      - Public transfer – sharing: USD 40/pax/ with Limousine bus
      - Private transfer: USD155 for 4-seat-car; USD170 for 7-seat-car

      The transfer bus will only pick up the guests from hotels located in Old Quarter Area. Email cruise to request for the transfer service or submit your request through special request section while making reservation. Boat embarkation starts at 12:00 PM at Vinashin Wharf.

      Guests are required to provide the pickup address (hotel name, address and contact number in Hanoi and Halong at least 24 hours in advance for the pick-up service). Please contact the cruise in order to be arranged pick-up service.

      Please be informed that an advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all Passengers. A valid passport or ID is required upon check-in on board.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from11:00
    • Check-out until10:30
    • Reception open until00:00

    Getting around

    • Airport transfer fee90 USD
    • Distance from city center2.9 km

    The property

    • Number of bars/lounges1
    • Number of floors3
    • Number of restaurants1
    • Number of rooms 12
    • Year property opened2013
    • Most recent renovation2019

    Reviews of Signature Halong Cruise from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities9.1
    Location9.5
    Room comfort and quality9.4
    Service9.7
    Value for money8.7
    High score for Ha Long
    Rating
    9+ Exceptional (143)
    8-9 Excellent (38)
    7-8 Very Good (12)
    6-7 Good (4)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (52)
    Jun - Aug (51)
    Sep - Nov (46)
    Dec - Feb (52)
    All guests (251)
    All room types
    All languages

    Show reviews that mention 

    Showing 201 verified guest comments
    12345
    9.7
    Exceptional
    Divya from India
    Couple
    Senior Suite - 3 Days 2 Nights
    Stayed 2 nights in December 2014

    Really nice cruise!”

    Fantastic rooms. Food was great. Staff was pleasant.

    I did the 3day-2night cruise (Bai tu long and Halong bay) and would recommend this over a 1night stay which is rather short. The cruise boat looked new and the rooms were really nice. We booked the senior cabin and had a large balcony (room A8). The jacuzzi in the bathroom was great. We spent New Years on the boat and they arranged dinner for all guests in a cave. I requested for vegetarian food, and the staff prepared some really nice veg food during the entire journey. They had many activities on the boat like kayaking and visiting the surprise cave, which was a lot of fun. Our guide Tan was very friendly and full of life. As per the itinerary, we were supposed to cruise around Bai Tu Long for 2 days, but they changed course and we spent most time at Halong Bay (which is crowded with other cruise boats and isn't as serene). The drinks were a bit overpriced, and often they'd offer drinks to guests without letting them know it was chargeable. I got to know later that Signature cruse provides free paper work for the Vietnamese visa on arrival. However, when I'd got in touch with them over email and asked them urgent questions about the visa process, they offered no such assistance. So do ask them for any help that you need with the visa paperwork. Overall, I'd recommend this cruise for their really nice rooms and the good service.

    Reviewed January 11, 2015

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    10.0
    Exceptional
    Jo from Canada
    Group
    Family Suite - 2 Days 1 Night
    Stayed 1 night in November 2019

    Amazing time with Signature Halong Cruise”

    It was an amazing experience on the Signature Halong Cruise, which is part of the Athena Group. Our cruise is smaller with 15 cabins, meaning less guests on the cruise. Our cruise manager was Megan. She is very friendly, professional, and humorous. She is also very knowledgeable about the destinations we visits. She is our cruise manager who look after almost every aspect of our journey on the cruise. She also does the cooking demonstration, tour guide to the fishing village, as well as Tai chi in the morning. The three of us booked the family suit at the front of the cruise. Our room is spacious with a nice tub, as well as a private balcony with loungers. We had our foot massage on the balcony which was amazing. The air-condition works well and the beds are comfortable. The food on the cruise was very good, gourmet presentation and delicious. A good variety of choices for brunch. The service onboard was exceptional. All the staff are very friendly and helpful.

    Reviewed November 09, 2019

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    10.0
    Exceptional
    Emily from United States
    Family with young children
    Family Suite - 2 Days 1 Night
    Stayed 1 night in October 2015

    2D1N Halong Bay Cruise”

    Room size was perfect, not too small. Large private balcony was and added bonus. The food was all excellent!

    My family just returned from Vietnam. Taking the Signature Halong Cruise was a nice relaxing end to our vacation. We booked a family suite for my husband, myself and our two daughters (5 & 8 years). The room was a good size and the private balcony that stretched the width of the front of the ship was delightful! It gave us some extra space for our kids to jump around. The food on the cruise was excellent, each meal! They were willing to make small changes and bring out other condiments for our daughters. Service was excellent! Especially Vinh and Lien! Other travelers on the ship were very nice as well. You get to meet people from all over. Overall we feel the cruise was well worth it!

    Reviewed November 04, 2015

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    10.0
    Exceptional
    Jose from Philippines
    Couple
    Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
    Stayed 2 nights in October 2014

    Unforgettabe cruise ever”

    Food. Activities. Staff

    The stay in halong bay with signature cruise is a stay with no hassle, stress free and very relaxing. From the moment they pick you up untli they drop you back off to your hotel.They will try to accomodate every request of the guests. The food served was great and the staffs were all very friendly. Our cruise manager during our cruise was mr. Ha. He went out of his way to suprise me on my birthday. I was really happy and made that cruise more special. Our tour guide mr tán is very knowledgable and will make sure that you are having a great time. Once again i would like to thank signature cruise for the most memorable cruise and birthday i had.

    Reviewed October 09, 2014

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    9.2
    Exceptional
    Sabrina from Singapore
    Family with teens
    Interconnecting Suite 2 Days 1 Night Full Board (4 Adults)
    Stayed 1 night in September 2016

    Luxury cruise with great food & service”

    We booked 2 connecting room for 2 days 1 night cruise. We had some issues with our booking but were resolved efficiently between Signature Cruise and Agoda. We were warmly welcomed by the cruise manager Vinh and Linh. We were upgraded to Royal Suite that comes jacuzzi in the bathroom. The room was spacious, clean and attached with private balcony. Lunch was a 4 course meal and we had bbq seafood for dinner. All the seafood were local catch. We also enjoyed the happy hour that offer 1-for-1 drinks. We enjoyed all the activities that were planned by the cruise manager. All the cruise staff, espcially Allie & James, were extremely friendly and helpful. We enjoyed our cruise very much and would like to recommend Signature cruise to those who like to visit Bai Tu Long Bay

    Reviewed September 10, 2016

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    9.7
    Exceptional
    Cora from Singapore
    Group
    Stayed 1 night in March 2015

    Overnight cruise”

    Staff attitude, cleanliness and service

    We had a wonderful time throughout the 2D1N stay on board the Signature Halong Cruise. The staff were all very friendly and helpful. Though we encountered a hiccup during the check in but they managed to resolve the issue amicably and thus managed to retain 2 satisfied and happy customers. We will definitely recommend the Signature Halong Cruise to friends and relatives.

    Reviewed March 11, 2015

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    9.3
    Exceptional
    Kah from Singapore
    Family with teens
    Stayed 1 night in June 2014

    It is value for money. Highly recommended.”

    Delicious meals served. Clean and luxurious rooms. Service is good.

    The cruise itinerary was good. Rooms are big and clean. All bedrooms have jacuzzi bathtubs, although I personally prefer standing shower rooms instead. The family suite was big, and the air con could not cool the room sufficiently, partly because Halong Bay weather is just too hot in June. Signature Cruise is more expensive than the other cruises. But if you are willing to pay slightly more, I would strongly recommend you to book Signature Cruise

    Reviewed June 27, 2014

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    8.4
    Excellent
    Baku from Japan
    Solo traveler
    Senior Suite - 2 Days 1 Night
    Stayed 1 night in July 2016

    Great cruise with poor luck”

    We booked this cruise for the second time for our parents who were visiting Vietnam. Facility-wise, this cruise was a great one with clean, spacious room with bathtub, a nice restaurant with good view, and rooftop space for relaxing. Staff were well trained and trying to keep their standard. Generally this cruise is among the good ones in Ha Long for sure. Our major problem for the second time was the other guests on the cruise. There was a big group (guess family) of Chinese on that day with noisy kids. They were screaming and jumping around in the common space like the restaurant. Surprisingly their parents were totally hands-off about their kids. This certainly destroyed the supposed-to-be relaxing and silent experience on a cruise and turned it into disaster kindergarten experience. Although this is not a direct fault of the operating company, but the staff should have been prepared for the situation and asked the noisy, out-of-manner guests to be silent as we were all sharing the same space and had no way out from the cruise. The best way would be to give briefing to all the guest upon check-in to be silent on the cruise. Apart from the above, most of the things were good. If we can suggest a few more little things (but would make a big difference) would be (1) improve meals in a way to provide more seafood as it is a Ha Long Bay cruise -- everyone somehow expects to have seafood there, (2) schedule is a little too tight with too many activities, and (3) check out is too early like 10AM. I guess these three things are somehow common issues in most of the high-end cruises of the same price range though. If this cruise can make difference, it will differentiate this cruise from others for sure!

    Reviewed July 06, 2016

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    10.0
    Exceptional
    Thi from Australia
    Couple
    Senior Suite - 2 Days 1 Night
    Stayed 1 night in December 2015

    Wonderful Experience!”

    Service, Food, New modern rooms

    This was our first experience on an overnight boat and it was truly amazing and very memorable. Signature Cruises in my opinion is one of the newer and better boats compared to some of the others we saw docked in the bay. The service was excellent as the staff were very attentive and informative of the cruise itinerary. We chose the Signature Senior Suite as we wanted a private balcony and we were so glad we did. The room had big windows looking out to the picturesque views. I would highly recommend Signature Cruises - we did our research and believe we made the right decision as there isn't anything we would have changed on the cruise.

    Reviewed December 27, 2015

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    10.0
    Exceptional
    tra from Vietnam
    Couple
    Junior Suite 2 Days 1 Night Full Board (Lunch-Dinner-Breakfast)
    Stayed 1 night in March 2014

    10 out 10”

    Service, Food, Staff

    I was mistakenly booked a room for only person but after contacted the cruise the problem was solved and we even got a very good deal for I and my boyfriend. We booked a junior suite with 2 days 1 night intermarry and WOW everything went out perfectly from the weather, people, service and cruise quality. The cruise overall and my room were really tidy and comfy. The itinerary was really thoughtful plus having a good tour guide we did not miss any good knowledge about Halong the cave. We enjoyed really much the food and the cooking class. Definitely we would love to rate this cruise for their 5 stars standard 10 out 10 and recommend it to any other traveler as especially couple – like us.

    Reviewed March 18, 2014

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    10.0
    Exceptional
    CHIN from Malaysia
    Couple
    Senior Suite - 2 Days 1 Night
    Stayed 1 night in March 2015

    Marvelous cruise ”

    Superb service. Superb room. Superb cruise

    It was an unforgettable and marvelous experience staying at signature halong cruise! The room is clean and beutiful. All staff and guide are very good service and helpful. I definitely will recommend this cruise if anyone planing to go halong bay.

    Reviewed March 04, 2015

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    10.0
    Exceptional
    Tom from United Kingdom
    Couple
    Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
    Stayed 2 nights in January 2016

    One of the best Halong Cruise companies”

    Great service, 5star, memorable

    After hunting for the best value cruise we settled on Signature and I am really pleased we did. Annie on email was really helpful and great to deal with. Once on board she had even provided a complimentary gift which was much appreciated. We were served wonderful food throughout-I had read previous reviews which said food was not plentiful-don't worry there is tasty food and lots of it! Activities ranged from visiting a floating community with pearl farm, kayaking in lagoons and through caves, squid fishing at night and many more. You will not go far wrong with this 5star stay. Thanks to lingh and all the other staff who made it a great 2 nights

    Reviewed February 22, 2016

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    9.7
    Exceptional
    Mary from Philippines
    Couple
    Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
    Stayed 2 nights in September 2015

    Breathtaking Getaway”

    Staff service, responsiveness, reliability; Boat (Signature1) and smaller day boat excellent facilities, spacious room

    3D2N stay that exceeded expectations, fabulous views, restful combo of tour activities and alone time, super clean bathrooms (jacuzzi overkill/stick to showers instead) spacious room, excellent service from all staff esp. Cruise Mgr Hung and Long (sp.?); everything was like clockwork, quite impressive! I felt sorry for those who opted for 2D1N, the cruise is too good to pass up another night. Signature delivers the promise of an excellent holiday!

    Reviewed September 09, 2015

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    10.0
    Exceptional
    Vincent from Singapore
    Couple
    Senior Suite - 2 Days 1 Night
    Stayed 1 night in July 2015

    Had a good stay”

    friendly staff, room condition

    I enjoyed my stay there. The staff were friendly, polite and responsible. The food and the room condition were good. Everything was perfect except for the WIFI which did not really work. As I had a good experience with Signature Cruise, I'd like to recommend it to those who have a plan to visit Halong Bay. Just relax and have fun there!

    Reviewed July 19, 2015

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    9.0
    Exceptional
    linda from France
    Couple
    Senior Suite - 3 Days 2 Nights
    Stayed 2 nights in May 2014

    Relaxing and breathtaking experience”

    Size and quality of the cabin, sightseeing, professionnal friendly staff

    May 2014, we stayed for 3 days 2 nights on the vessel and it was the best option, 2 days 1 night would haven been too short to really enjoy and fully relax. It was a fantastic experience. From the huge size of the A1 cabin, the jacuzzi, the cleanliness, the food quality, the friendliness of the staff, to the choice of activities and much more... we were absolutely satisfied with Signature Cruise and will warmly recommend it to all. The happy hour and cooking class were a +. A lot of cruises are available, If you have to pick one just choose Signature, you won't regret it! Thank you again for this unforgettable moment.

    Reviewed May 24, 2014

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    10.0
    Exceptional
    Ajay from India
    Family with young children
    Senior Suite - 2 Days 1 Night
    Stayed 1 night in July 2015

    Great holiday in peace and quiet”

    Superbly comfortable, great fine dining. splendid service

    We had a great time on board the Signature cruise. the service was superb, the boat was in great shape. I was travelling with my 8 year old son who had a wonderful time. We booked a room with a balcony and i recommend you do that too. it is great to sit outside and enjoy the view. The food was well presented and delicious. The service was a class apart. The manager Mr. Hung was incredible and had the ability to interact with and help all the guests on the cruise. We stayed one night. I would recommend staying 2 nights as that gives you more time to enjoy the cruise. 1 night is too little.

    Reviewed July 28, 2015

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    10.0
    Exceptional
    Mark from Australia
    Couple
    Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
    Stayed 2 nights in December 2015

    An amazing experience”

    After stepping off the luxury shuttle bus into the company's stand alone building at the bay we already knew we made the right decision choosing Signature Cruises. The company was well organised and all the staff were very friendly. The boat itself was beautiful, the facilities appeared French inspired and our room was huge. The staff on the main boat and the day boat (which was also beautiful) were extremely helpful and professional. The food was delicious and the highlight was the kayaking through the bay. I would travel with Signature again.

    Reviewed March 08, 2016

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    9.7
    Exceptional
    Thuy from Vietnam
    Family with young children
    Junior Suite 3 Days 2 Nigths Full Board (Lunch-Dinner-Breakfast)
    Stayed 2 nights in April 2015

    A nice and memorable trip for my family”

    My family enjoyed our stay in Signature 1 Cruise so much. Staffs are professional and friendly, room quality is superb, and the schedule is well-planned.

    My family enjoyed our stay in Signature 1 Cruise so much. Staff is professional and friendly, room quality is superb, and the schedule is well-planned. My boy is 3 years old, and he cannot eat usual meals like adults, therefore meals were customized for him perfectly, and he ate well. Weather was fine, so we could enjoy sightseeing and the bamboo boat trip. Although it was holiday time, and other places were crowded, we could still enjoy peace and tranquility in Signature 1. It was a nice and memorable trip for my family.

    Reviewed May 04, 2015

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    10.0
    Exceptional
    Stephanie from Australia
    Group
    Stayed 1 night in November 2015

    An excellent experience”

    The room, staff and food

    Our stay on the Signature Cruise was very enjoyable. The room was fantastic, very comfortable and clean. The staff were fun and very helpful and the food was excellent. The itinerary was also very good and it was a great way to experience Ha Long Bay

    Reviewed November 16, 2015

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    10.0
    Exceptional
    Cheryl from Australia
    Couple
    Senior Suite - 3 Days 2 Nights
    Stayed 2 nights in January 2018

    Amazing cruise with great staff and itinerary ”

    A very lovely cruise with attentive and accomodating staff. Probably one of the grandest cruises in Halong Bay with great facilities and itinerary. Food was spectacular and 'hungry' would not be in your vocabulary. The manager, Mr. Vinh and his team were exceptional and would ensure that your stay is nothing short but great. A cruise so good that I would highly recommend the 2 nights 3 days stay. I would definitely recommend and book this cruise again in the near future. Wonderful!

    Reviewed January 17, 2018

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