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Sheraton Pretoria Hotel
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel

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8.4

Excellent

2,772 reviews

2,772 reviews

Housekeeping6
View4
Breakfast2
See map

8.2

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Union Buildings 470 m
Loftus Versfeld Sports Stadium 1.4 km
President Paul Kruger House 3.0 km
Freedom Park 3.4 km
Voortrekker Monument 5.0 km
Groenkloof Nature reserve 5.1 km
Hazel Food Market 5.2 km
Sammy Marks House 18.1 km
Rietvlei nature reserve 18.5 km
Nearby landmarks
Pretoria Eye Institute 290 m
Pretoria Art Museum 420 m
Union Buildings 470 m
Van Heerdens 610 m
Hoperite Supermarket 640 m
Heart Hospital Medi Clinic 650 m
Engelenburghuis Art Collection 740 m
Meat & Veg Corner 750 m
Kemoribo Pharmacy 810 m
Italian Embassy 850 m

Sheraton Pretoria Hotel

643 Corner Stanza Bopape Church and Wessels Street, Arcadia, Pretoria, South Africa, 0007 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Arcadia part of Pretoria, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Voortrekker Monument. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

470 meters to Union Buildings

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Pretoria every 19 minutes on Agoda.com
Value for money8.4
Distance to city center2 km
Location rating8.2
Nearest airportWonderboom Airport (PRY)
Distance to airport9.7 km

Rooms available at Sheraton Pretoria Hotel

Excellent
Room comfort & quality

9

Club level, Guest room, 2 Twin/Single Bed(s)
...
  • Garden view
  • Shower and bathtub
  • 2 single beds
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Club level, Guest room, 1 King
...
  • Garden view
  • Shower and bathtub
  • 1 king bed
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Deluxe, Guest room, 1 King
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
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Classic, Guest room, 1 King
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
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Deluxe, Guest room, 2 Twin/Single Bed(s)
...
  • Landmark view
  • Shower and bathtub
  • 2 single beds
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Diplomatic, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Bathtub
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Classic, Guest room, 2 Twin/Single Bed(s)
...
  • Shower and bathtub
  • 2 single beds
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Royal Presidential Suite, Club lounge access, 1 King
...
  • Bathtub
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Deluxe, Club lounge access, Suite, 1 King
...
  • Bathtub
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Vice Presidential Suite, Club lounge access, 1 Bedroom Suite
...
  • Bathtub
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Frequently asked questions

What time is check-in and check-out at Sheraton Pretoria Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Pretoria Hotel?

Sheraton Pretoria Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 650 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Pretoria Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sheraton Pretoria Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pretoria with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Pretoria Hotel?

Wake up to a great buffet breakfast at Sheraton Pretoria Hotel. Adults can enjoy breakfast offered with an additional charge of 290 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Pretoria Hotel?

Sheraton Pretoria Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Sheraton Pretoria Hotel?

Sheraton Pretoria Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sheraton Pretoria Hotel?

The closest train, metro, or bus station is Loftus Versfeldpark, 1.7 km away from Sheraton Pretoria Hotel.

What restaurants are nearby Sheraton Pretoria Hotel?

Sheraton Pretoria Hotel is located in Arcadia, famous for good restaurants such as Magnolia Restaurant, Moerdijks and La Pentola.

What popular shopping places are close to Sheraton Pretoria Hotel?

Sheraton Pretoria Hotel is located in Arcadia area which features shopping places such as Karoo Lifestyle Center.

What are popular attractions near Sheraton Pretoria Hotel?

Sheraton Pretoria Hotel is located in Arcadia area, which is famous for attractions such as Union Buildings, Pretoria Art Museum and Pretoria Rosarium.

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See map

Explore the neighborhood

What people love about Sheraton Pretoria Hotel

  • 9.2

    Exceptional

    "I would definitely recommend this gem of a hotel to anyone who's looking for a hotel in the Hatfield Sunnyside area of Pretoria."

    Sam

    |

    July 31, 2022

  • 8

    Very good
    Staff 

    "We got the best service, I can't even explain how incredible our stay was, the room was exactly how we saw it on the website and it was very clean."

    Bontle

    |

    June 25, 2022

  • 8

    Very good
    Cleanliness

    "Rooms are clean, and good view of the Union Building."

    Kirk

    |

    May 25, 2022

Overall rating:

8.4

Excellent
2,772 reviews
Cleanliness
8.6
Facilities
8.3
Location
8.2
Read all reviews >
What travelers say they love:
My best place in Pretoria
Dikeledi from South Africa
Couple
More about Sheraton Pretoria Hotel

More about Sheraton Pretoria Hotel

Sheraton Pretoria Hotel

Getting in and around Pretoria is a breeze when staying at Sheraton Pretoria Hotel, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Sheraton Pretoria Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Pretoria even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sheraton Pretoria Hotel thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Sheraton Pretoria Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every day at Sheraton Pretoria Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at Sheraton Pretoria Hotel are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Pretoria like a true local. Experience local culture through architecture at Union Buildings located 460 m away. Never forget your time in Pretoria with a special gift or trinket from Hazel Food Market just 5.1 km away.

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Amenities and facilities
Excellent
Facilities

8.3

Languages spoken

  • English
  • French

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Assistive listening devices provided for meetings
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lowered electrical outlets in all rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room windows that open
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in some guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Light therapy
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Phone in bathroom
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
Food and dining
Breakfast options
  • Full English/Irish
Restaurants on site

Restaurant

  • Cuisine: French, Indian, International
  • Menu: Buffet, A-la-carte
Location
643 Corner Stanza Bopape Church and Wessels Street, Arcadia, Pretoria, South Africa, 0007
Excellent
Location

8.2

Airports

  • Wonderboom Airport (PRY)
    9.7 km
  • Lanseria International Airport (HLA)
    35.6 km

Public transportation

  • Walker Street
    1.7 km
  • Devenish Street
    1.8 km

Hospital or clinic

  • Pretoria Eye Institute
    290 m

Shopping

  • Hazel Food Market
    5.2 km

Convenience store

  • Engen Quickshop
    1.6 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Union Buildings
    470 m
  • Loftus Versfeld Sports Stadium
    1.4 km
  • President Paul Kruger House
    3.0 km
  • Freedom Park
    3.4 km
  • Voortrekker Monument
    5.0 km
  • Groenkloof Nature reserve
    5.1 km
  • Hazel Food Market
    5.2 km
  • Sammy Marks House
    18.1 km
  • Rietvlei nature reserve
    18.5 km

Nearby landmarks

  • Pretoria Eye Institute
    290 m
  • Pretoria Art Museum
    420 m
  • Union Buildings
    470 m
  • Van Heerdens
    610 m
  • Hoperite Supermarket
    640 m
  • Heart Hospital Medi Clinic
    650 m
  • Engelenburghuis Art Collection
    740 m
  • Meat & Veg Corner
    750 m
  • Kemoribo Pharmacy
    810 m
  • Italian Embassy
    850 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out until12:00

Getting around

  • Airport transfer fee650 ZAR
  • Distance from city center2 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)290 ZAR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 175

Reviews of Sheraton Pretoria Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.3
Location8.2
Room comfort and quality9.0
Service8.5
Value for money8.4
High score for Pretoria
Rating
9+ Exceptional (26)
8-9 Excellent (8)
7-8 Very Good (8)
6-7 Good (2)
<6 Below Expectation (9)
Time of the year
Mar - May (13)
Jun - Aug (13)
Sep - Nov (9)
Dec - Feb (18)
All guests (151)
All room types
All languages

Show reviews that mention 

Showing 53 verified guest comments
123
10.0
Exceptional
Franz from Indonesia
Business traveler
Stayed 4 nights in October 2017

Great hotel with extraordinary view”

The Sheraton Pretoria is an astonishing hotel with heritage model. Located across Union

Reviewed October 15, 2017

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10.0
Exceptional
Toki from South Africa
Couple
Classic, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in September 2020

Best hotel & Staff ”

I would like to thank all the staff of the hotel for their hospitality they've shown us me and my wife we were happy with all the treatment they've given us including maintenance guys and security 🙏🙏🙏

Reviewed September 29, 2020

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8.4
Excellent
Magdeline from South Africa
Solo traveler
Classic, Guest room, 1 King
Stayed 1 night in December 2018

When people are talking outside one can here all th noise and does not get peace of mind ”

The hotel is located directly opposite the Union buildings and there are lots of public activities,resulting in gin the members of the public parking outside the hotel. Hence the noise. The view from the hotel is not an appealing one

Reviewed December 13, 2018

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9.3
Exceptional
Ramsay from South Africa
Business traveler
Stayed 1 night in February 2015

Good value proposition”

Room, quietness, restaurant

This hotel consistently meets a high standard, the room was well appointed, and the service throughout was good.

Reviewed February 23, 2015

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9.7
Exceptional
Jason from United States
Business traveler
Stayed 4 nights in September 2014

Exceptional hotel, great location, bargain.”

Service, friendliness, views of gardens

Excellent stay, probably one of the most friendly staffs I have ever come across. They must be commended for their friendliness, helpfulness and openness. My only complaint is with the lighting in the rooms. There didn't seem to be a switch for lights in the main area of the room, only in the entry way and bathroom. I know it is a detail, but it is about the only thing I can find to complain about.

Reviewed October 07, 2014

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8.0
Excellent
Deidre from Kuwait
Couple
Stayed 2 nights in June 2017

Great experience ”

On arrival, we were greeted with a glass of juice. When we arrived at our room, it was not yet cleaned. We went back to reception and were given a different room with a complimentary afternoon drink. The facilities at the hotel is beautifully kept. All in all - a great stay.

Reviewed June 26, 2017

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10.0
Exceptional
Paulina from South Africa
Family with young children
Classic, Guest room, 2 Twin/Single Bed(s)
Stayed 4 nights in January 2021

The best hotel, I have ever been to.”

It represents quality, serenity and top class. I'm very happy with the hotel.

Reviewed January 11, 2021

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9.7
Exceptional
Udeep from Nepal
Family with teens
Stayed 1 night in July 2014

recommended ”

value for money, excellent

nice and comfortable- good rooms

Reviewed July 29, 2014

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4.0
Alan from United Kingdom
Family with teens
Classic, Guest room, 1 King
Stayed 1 night in December 2019

RESTAURANT TERRIBLE”

We were a table of 9 and booked a table in the Restaurant. The Table cloths had holes in them - come on this is a top tar hotel. The service in the restaurant was very sub standard. There were a lot of staff on duty all looking like a good training session was needed. I was at the Reception desk at 5am because the recharge block in my room was not working. The night man said that the maintenance staff came on at 6 and he would send somebody then. 7am I was still waiting .... The setting of this hotel was spectacular, but in my opinion very substandard.

Reviewed January 15, 2020

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10.0
Exceptional
Simon from South Africa
Couple
Classic, Guest room, 1 King
Stayed 1 night in October 2020

Very pleasant stay”

Everybody was so polite and helpful and the stay was great.

Reviewed November 02, 2020

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7.7
Very good
Mazizi from South Africa
Couple
Stayed 3 nights in January 2014

Great hotel with fabulous views of the UnionBuilds”

Style & Comfort. Security and Room Service.

It was good but the restaurant food and service was terrifying. It's really horrible service at dining that they provide.

Reviewed January 09, 2014

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8.8
Excellent
Sylvester from Nigeria
Business traveler
Stayed 2 nights in December 2017

Excellent”

Excellent facilities and good service...

Reviewed December 15, 2017

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3.6
Abdul from South Africa
Family with teens
Deluxe, Guest room, 1 King
Stayed 2 nights in January 2020

Very poor quality of service, particularly considering 5 star status.”

Ridiculously slow service, poorly trained staff. Equipment not working such as coffee machine on lounge. Tea and coffee served with stirring sticks. No teaspoons! Dirty tables and cutlery. Off milk served at breakfast and with tea and coffee. Breakfast well below even 3 star standard. Worst of all. There appeared to be no Hotel or Duty Manager at all. Every time we requested to speak to a manager we were told that "the manager is not in today".

Reviewed January 06, 2020

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10.0
Exceptional
Kgomotso from South Africa
Business traveler
Classic, Guest room, 1 King
Stayed 1 night in February 2021

Exceptional”

Excellent service

Reviewed February 06, 2021

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3.6
Elton from South Africa
Couple
Classic, Guest room, 1 King
Stayed 2 nights in September 2020

No go ! ”

This hotel is 2 star. Staff is friendly but the rooms is dirty and facilities needs to be redone everything is dirty. We cancelled after we seen 2 rooms disappointing.

Reviewed September 27, 2020

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5.7
jerome from South Africa
Business traveler
Stayed 1 night in April 2015

Overrated hotels ”

Boring!NOTHING to do!!The bar is shocking and lacks atmosphere. Who on earth gave it 5* s?

Reviewed April 29, 2015

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5.2
Schalk from South Africa
Couple
Classic, Guest room, 1 King
Stayed 1 night in January 2019

Fungus in Shower, tv cabinet was broken, bathroom fan not working and wall paper peeling off”

Not a 5 star room!!!! Have photo's

Reviewed January 24, 2019

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9.2
Exceptional
Sam from South Africa
Solo traveler
Classic, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in July 2022

Close to embassies ”

I chose this hotel because of its vicinity to the international embassies but I was pleasantly surprised by the quality of the hotel, friendliness of its staff and the facilities on offer. I would definitely recommend this gem of a hotel to anyone who's looking for a hotel in the Hatfield Sunnyside area of Pretoria.

Reviewed August 01, 2022

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5.2
Jan from South Africa
Couple
Classic, Guest room, 1 King
Stayed 1 night in July 2022

Not what I expected from the name. ”

It's not a luxurious as its made out to be. Rooms fittings were loose and a bit dated. Door hinges not in good state. You can get better luxury at city lodge hatfield at a third of the cost.

Reviewed July 31, 2022

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10.0
Exceptional
Karl from Germany
Business traveler
Classic, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in July 2022

Best in PTA central City ”

The only thing I missed was peppermint tea.

Reviewed July 11, 2022

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123
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