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Sheraton Bandung Hotel & Towers
Sheraton Bandung Hotel & Towers
Sheraton Bandung Hotel & Towers
Sheraton Bandung Hotel & Towers
Sheraton Bandung Hotel & Towers
Sheraton Bandung Hotel & Towers
Sheraton Bandung Hotel & Towers

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8.5

Excellent

1,166 reviews

1,166 reviews

Housekeeping50
Breakfast24
View15
See map

8.7

Excellent

Location rating score

Excellent location - 1.34 kilometers from city center
Parking
FREE
Popular landmarks
Rumah Mode Factory Outlet 2.3 km
Geology Museum 2.9 km
Paris Van Java 3.1 km
Gedung Sate 3.1 km
Braga Street 4.9 km
Bandung Grand Mosque 5.6 km
Trans Studio Bandung 6.0 km
Dusun Bambu Family Leisure Park 10.4 km
Sari Ater Hot Spring 15.6 km
Ciater natural hot spring 15.8 km
Nearby landmarks
MEDICORE LABORATOIUM CLINIK UTAMA 90 m
Dago Atas Sideway 210 m
Parking Area Outdoor 260 m
lap STKS BANDUNG 260 m
DDK Park 280 m
Dokter Gigi 310 m
Kemper Park 1 320 m
West Java Cultural Park 600 m
Abinaya 680 m
Taman Lotus 760 m

Sheraton Bandung Hotel & Towers

Jalan Ir. H. Juanda No. 390, Dago, Bandung, Indonesia, 40135 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dago part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money8.2
Distance to city center2. Km
Location rating8.7
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport5.4 km

Rooms available at Sheraton Bandung Hotel & Towers

Excellent
Room comfort & quality

8.8

Junior Suite Room, Club lounge access, 1 King, Balcony
...
  • Pool view
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Executive Suite Room, Club lounge access, 1 King, Balcony
...
  • Pool view
  • Balcony/terrace
  • 1 queen bed or 1 king bed
Enter dates to see prices
Presidential Suite Room, Club lounge access, 1 King, Balcony
...
  • Pool view
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Tower Room, Club lounge access, Guest room, Balcony
...
  • Pool view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Tower Room, Club lounge access, Guest room, 1 King
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Tower Room, Club lounge access, Guest room, Garden access
...
  • Garden view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Tower Room, Club lounge access, Guest room, 1 King, Balcony
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Tower Suite Room, Club lounge access, 1 King, Balcony
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King, Balcony
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Room, Larger Guest room, 1 King, Balcony
...
  • Pool view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Sheraton Bandung Hotel & Towers have a hot tub?

Sheraton Bandung Hotel & Towers does not have a hot tub.

What time is check-in and check-out at Sheraton Bandung Hotel & Towers?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 165000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Bandung Hotel & Towers also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sheraton Bandung Hotel & Towers has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Bandung Hotel & Towers?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Bandung Hotel & Towers. Full american breakfast is available for guests. There's an additional charge of 181500 IDR for adults and 181500 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Sheraton Bandung Hotel & Towers?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Sheraton Bandung Hotel & Towers. Small or intimate events like entertainment events can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Sheraton Bandung Hotel & Towers?

On-site venues and convenient event services make Sheraton Bandung Hotel & Towers an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers is located in Dago, famous for good restaurants such as RM Dendeng Batokok, Ganeca Spice Cafe & Resto and Feast Restaurant.

What are popular attractions near Sheraton Bandung Hotel & Towers?

Sheraton Bandung Hotel & Towers is located in Dago area, which is famous for attractions such as Salman Mosque ITB, Teras Cikapundung and Dago Atas Sideway.

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See map

Explore the neighborhood

What people love about Sheraton Bandung Hotel & Towers

  • 10

    Exceptional
    Staff 

    "Good foods, nice place, clean, humble staff."

    rizki

    |

    September 17, 2022

  • 9.2

    Exceptional
    Staff 

    "Great place, great staff, great facilities"

    Syifa

    |

    September 14, 2022

  • 10

    Exceptional

    "Best hotel , all facilities excellent"

    cichi

    |

    August 29, 2022

Overall rating:

8.5

Excellent
1,166 reviews
Cleanliness
8.7
Facilities
8.6
Location
8.7
Read all reviews >
What travelers say they love:
Comfortable n luxury hotel in bandung.
jeremiah from Indonesia
Family with young children
More about Sheraton Bandung Hotel & Towers

More about Sheraton Bandung Hotel & Towers

Sheraton Bandung Hotel & Towers

Wake up to a magical day and enjoy all that Bandung offers with a stay at Sheraton Bandung Hotel & Towers.
The facilities and services provided by Sheraton Bandung Hotel & Towers ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Bandung.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Sheraton Bandung Hotel & Towers. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Sheraton Bandung Hotel & Towers also provides bathrobes in some of its bathrooms for your convenience.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Sheraton Bandung Hotel & Towers caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Sheraton Bandung Hotel & Towers. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails and badminton court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

Visit the sights and local attractions of Bandung during your stay at the hotel. Whatever you may be looking to buy on your trip to Bandung, chances are you'll find it at Rumah Mode Factory Outlet located 2.3 km away. Engage in the city's best art at Geology Museum located 2.9 km away, where you can learn about the local art scene and buy original works.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Swimming Pool

35 mentions

Breakfast

34 mentions

Housekeeping

25 mentions

Food & Dining

9 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible route to the registration desk
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on some room windows
  • Self-closing doors on all guest rooms and suites
  • Visual alarms in all guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Bathrobes
  • Bathroom phone
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Feast Restaurant

  • Menu: A-la-carte
Location
Jalan Ir. H. Juanda No. 390, Dago, Bandung, Indonesia, 40135
Excellent
Location

8.7

Airports

  • Husein Sastranegara International Airport (BDO)
    5.4 km 25 min drive
  • Kertajati Intl Airport (KJT)
    64.5 km

Public transportation

  • Bandung Train Station
    4.9 km
  • Stasiun Hall Bus Terminal
    5.0 km

Hospital or clinic

  • MEDICORE LABORATOIUM CLINIK UTAMA
    90 m

Shopping

  • Rumah Mode Factory Outlet
    2.3 km

Convenience store

  • Indomaret
    420 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Rumah Mode Factory Outlet
    2.3 km
  • Geology Museum
    2.9 km
  • Paris Van Java
    3.1 km
  • Gedung Sate
    3.1 km
  • Braga Street
    4.9 km
  • Bandung Grand Mosque
    5.6 km
  • Trans Studio Bandung
    6.0 km
  • Dusun Bambu Family Leisure Park
    10.4 km
  • Sari Ater Hot Spring
    15.6 km
  • Ciater natural hot spring
    15.8 km

Nearby landmarks

  • MEDICORE LABORATOIUM CLINIK UTAMA
    90 m
  • Dago Atas Sideway
    210 m
  • Parking Area Outdoor
    260 m
  • lap STKS BANDUNG
    260 m
  • DDK Park
    280 m
  • Dokter Gigi
    310 m
  • Kemper Park 1
    320 m
  • West Java Cultural Park
    600 m
  • Abinaya
    680 m
  • Taman Lotus
    760 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee165000 IDR
  • Distance from city center2. Km

Extras

  • Breakfast charge (unless included in room price)181500 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 156
  • Year property opened1990
  • Most recent renovation2013

Reviews of Sheraton Bandung Hotel & Towers from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.6
Location8.7
Room comfort and quality8.8
Service8.8
Value for money8.2
High score for Bandung
Rating
9+ Exceptional (256)
8-9 Excellent (118)
7-8 Very Good (137)
6-7 Good (44)
<6 Below Expectation (47)
Time of the year
Mar - May (132)
Jun - Aug (167)
Sep - Nov (149)
Dec - Feb (154)
All guests (1,166)
All room types
All languages

Show reviews that mention 

Showing 602 verified guest comments
12345
10.0
Exceptional
Astrid from Indonesia
Family with young children
Junior Suite Room, Club lounge access, 1 King, Balcony
Stayed 1 night in October 2021

Thumbs up for the health protocols”

They cleaned it on spot.I saw they disinfecting the chairs and sun loungers after guests used, including the playground. They also disinfecting the room after cleaning it. Well it took a while, I got one hour waiting for my room to be ready. BUT since this pandemic things, I dont mind. It worthed. It have large park, so we can stroll around. Trees and flowers everywhere, So relaxing. We can breakfast in room, this is another plus for me. Theres not much variation but its ok. Keep up this health protocols!

Reviewed October 05, 2021

See room deals

9.6
Exceptional
Dini from United States
Couple
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in March 2022

VERY WELL MAINTAINED HOTEL”

If you are looking to stay close to the popular places to eat and shop, Sheraton might be a bit too far. The hotel is located at Dago Atas area. On the bright side, it is serene & quite. Sheraton hotel Bandung was open in 1990. When you enter the premises and the room, you wouldn't believe it has been operating for over 30 years, because they did an excellent job at maintaining the premises, which other newer hotel lack of. The room that we stayed at was spacious, clean and bright from the huge windows (I personally love hotel rooms with big windows, floor to ceiling). Sheraton is part of Marriott hotels, which is famous for their comfortable bed and pillows. You would be guaranteed to have a good night sleep here. The art deco style interior fits in nicely. They have 2 pools which is a big hit for the children to swim in. The only downside, they only have staircase in front of the lobby area. So it is quite difficult to take your luggage up those stairs. They do not have any ramp access for the disabled. Also, they there's no access to the parking lot from the hotel. You have to walk out from the lobby and walk around the hotel building to access the parking lot. Mind you that the hotel property is quite large. Over all we loved staying at Sheraton Bandung, and looking forward to come back soon.

Reviewed March 30, 2022

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Thanks for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 20, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
aditya from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in June 2022

Second Stay and got unexpected Upgrade”

Book One King Bedroom with balcony (because the twin room is already fully booked). While check-in, I ask if there is a possibility of twin rooms available. Surprisingly the Front Desk (sorry I forgot your name) give me an upgrade to the pool access room with a twin bed, what a double jackpot. as usual, kids are happy to play with horses and rabbits feeding, the beautiful jogging track, and the scenery at the hotel. The pool is too cold, would be great if the hotel could improve with the warm pool (as the peers they already provide this facility) Breakfast 8/10, the quality of the food is good and they have a live cooking station , I love the fried rice from this live cooking station. Overall it is always a pleasant stay here.. Thanks Sheraton

Reviewed June 27, 2022

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Thanks for leaving our business a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 19, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
Marisa from Malaysia
Family with teens
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in August 2019

EXCEPTIONAL SERVICE AND PLACE”

We have been received by Dian the beautiful receptionist on our arrival. Dian gave us beyond excellent service that made us feel close to home. The beds in the rooms are so heavenly you would think what have you done to deserve such comfort and luxury. Overall a really great experience and we are looking forward to stay at Sheraton Bandung soon!

Reviewed September 02, 2019

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10.0
Exceptional
Hertia from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in February 2021

Exceptional ”

Excellent services from all the staff, especially Mrs. Farras. There’s some minor issue concerning our bed and they solved it by upgrading our rooms. Hospitality was shown by every single staff, greeting was a common gesture, really helpful and fast response. We booked 3 rooms, all of our rooms were clean, great amenities, and spacious. It was a wonderful experiences, and definitely will come back next time.

Reviewed February 21, 2021

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10.0
Exceptional
Nur from Malaysia
Couple
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in October 2019

Best hotel with affordable price”

Quick check in, very nice, clean, beautiful hotel, the room is so comfortable and very relaxing.. I like the location is close to shopping outlet in bandung.. Comfortable bed, very nice food at breakfast.. Wide selection too.. I will definitely come back to sheraton bandung

Reviewed October 10, 2019

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10.0
Exceptional
Rahmat from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in May 2022

Awesome and fabulous”

Ii feel very special when stay in this hotel especialy the f&b yummy cozy clean and warm ambience... The room so cool, clean and fresh... Kids so happy with facilities like feeding rabbit, riding horse, swimming, feeding koi... Will be back someday...thank you sheraton..

Reviewed May 24, 2022

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Thanks for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 20, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
Ika from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in October 2020

Exceptional”

Having great time with family on my birthday staycation at Sheraton. Protokol Covid dijalankan dengan baik, swimming pool di bersihkan setiap hari dan jumlahnya di batasi, dan staff yang sangat helpful melayani kebutuhan kita selama stay di Sheraton. Nice to meet you mr. Chef, pak Donal yang berbaik hati kasih birthday cake during dinner time at resto. Will be back to Sheraton again real soon.

Reviewed October 05, 2020

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10.0
Exceptional
Bing from Indonesia
Family with teens
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in June 2021

Good value”

With the pandemic, most hotels have a discounted rate. Considering the competition, this hotel has better value with a swimming pool in a garden environment. The breakfast was good, not crowded, seems not all guests getting a breakfast in the hotel. Bed has super soft top layer, depends on your liking but for us its a bit a drawback.

Reviewed June 03, 2021

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10.0
Exceptional
Budi from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 2 nights in May 2019

Really Good Hotel”

The hotel is very good and clean with good location at north Bandung. Facility is very good. We get the room with a nice view. Will stay again next time.

Reviewed June 19, 2019

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10.0
Exceptional
Suprato from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 1 night in June 2019

Pleasant stay”

Very nice and pleasant hotel, room spaces is big, super comfortable bed. Helpful and cheerful staff, excellent variety and tasty breakfast. Huge kids playground, with lots of activities.

Reviewed September 02, 2019

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9.6
Exceptional
Hizkia from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 2 nights in October 2019

Overall had wonderful stay, especially the staff which shown exceptional hospitality. ”

Front Office teams was very warmly and even assist to provide bandages for my wife, concierges coming to assist for the luggage, HK teams who clean up the room and especially for F&B teams. Special thanks to Chef Zak ( pastry chef) which provide us with personalizes service for our needs during breakfast and surprise my son with the cake, the Waiter Andhika (sorry if mistaken), the ladies trainees Vika and the greeter for asking to provide bitterballen for my Son. Definitely will coming back. All of them was worthy for the recognitions. Well Done Sheraton Bandung

Reviewed October 11, 2019

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9.6
Exceptional
sunu from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in March 2022

Probably need to adjust certain policy”

I stayed in room 426. I discovered this room probably has just been renovated especially in the bathroom side. The room is clean, yet there's a problem on the floor surface. When we are taking shower, the water not moving into the drainage properly due to the surface is not properly managed. The policy of free breakfast for 2 adults & 2 infants (below 2 years old) is sound uncommon compared with many 5-star hotels I've stayed. Therefore, this hotel fits for business travel hotel rather than hotel to stay with family and young children.

Reviewed March 21, 2022

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Thanks for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 20, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
Maringan from Indonesia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 2 nights in April 2021

Exceptional”

My holiday at Sheraton Bandung was really awesome. The Hotel is really well-maintained, the staff are very excellent, sincere, serving and well-prepared to serve the customer, the meals are excellent, the room is great!. Will definitely go back to Sheraton Bandung!

Reviewed April 19, 2021

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10.0
Exceptional
Stefanie from Indonesia
Couple
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in June 2022

Awesome Staff!”

The room was so good, clean and warm. The hospitality was so amazing. Breakfast experience was very good too!

Reviewed June 17, 2022

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Thanks for leaving our business a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 19, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
vilia from Indonesia
Solo traveler
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 3 nights in November 2021

Best service ever”

The lady who fixes my room noticed we always ask for a lot of water. She then proactively gives more water to us and wrote a letter to explain it. How cool !!!

Reviewed November 15, 2021

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10.0
Exceptional
Ilovia from Indonesia
Family with young children
Executive Room, Larger Guest room, 1 King, Balcony
Stayed 1 night in February 2022

Extraordinary stay!”

We had a very enjoyable stay. The hotel layout provides open air access with great view. Staffs are extremely friendly, all the way from gate, restaurant, until every corner of the property. Extraordinary.

Reviewed March 06, 2022

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Thanks for leaving a great rating and warm review about Sheraton Bandung Hotel & Towers. Hope to see you again soon!

Responded July 20, 2022
Sheraton Bandung Hotel & Towers
10.0
Exceptional
bun from Indonesia
Family with young children
Deluxe Room, Guest room, 1 King, Balcony
Stayed 1 night in March 2020

It's a nice hotel and very warms for the hotel serve”

It' nice, clean hotel and great service from the employee

Reviewed March 23, 2020

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10.0
Exceptional
Asep from Indonesia
Family with teens
Deluxe room, Guest room, 1 King or 2 Twin/Single Bed(s)
Stayed 1 night in January 2019

Luxury hotel and lovely staff”

Thanks Sheraton Bandung for upgrade our room ... was very surprise for us (good move to attract new customer to become loyal customer) Staff is so friendly and full of smile.

Reviewed January 16, 2019

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10.0
Exceptional
Tina from Indonesia
Family with teens
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Balcony
Stayed 3 nights in May 2021

great vacation”

good location, friendly staff, clean room, great swimming pool. we’ll be back in next holiday..😍

Reviewed May 26, 2021

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