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Seda Ayala Center Cebu Multiple-Use Hotel
Seda Ayala Center Cebu Multiple-Use Hotel
Seda Ayala Center Cebu Multiple-Use Hotel
Seda Ayala Center Cebu Multiple-Use Hotel
Seda Ayala Center Cebu Multiple-Use Hotel
Seda Ayala Center Cebu Multiple-Use Hotel
Seda Ayala Center Cebu Multiple-Use Hotel

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8.7

Excellent

1,581 reviews

1,581 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location - 620 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
Cebu Business Park

50 m

Ayala Center

200 m

The Terraces

210 m

Ratsky

250 m

Landers Superstore Cebu

510 m

Popular landmarks
Temple of Leah

1.5 km

Casa Gorordo Museum

1.9 km

Yap Sandiego Ancestral House

2.0 km

Colon Street

2.4 km

Basilica De Sto. Nino

2.6 km

Closest landmarks
HSBC

30 m

Chiropractic Clinic

210 m

Chinabank

210 m

Citibank

240 m

Consulate of Japan

250 m

Seda Ayala Center Cebu Multiple-Use Hotel

Cardinal Rosales Ave.Cebu Business Park, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cebu City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

230 meters to Ayala Center

Check-in [24-hour]

Airport transport

Excellent breakfast

Complimentary WIFi in all rooms

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Transport to airport

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Car park [on-site]

Restaurants

Room service [24-hour]

This property is in high demand!

27 travelers have booked today.

Value for money8.3
Location rating9.4
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport8.1 km

Rooms available at Seda Ayala Center Cebu Multiple-Use Hotel

Club Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room - Leisure Stay
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe Room - Quarantine Full Board Package with One-Way Airport Pick-Up
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe Room - Quarantine Full Board Package
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Suite King
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
Enter dates to see prices
Club Suite
...
  • Room size: 66 m²/710 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Business Suite
...
  • Room size: 40 m²/431 ft²
  • Separate shower/bathtub
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Seda Ayala Center Cebu Multiple-Use Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Seda Ayala Center Cebu Multiple-Use Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Seda Ayala Center Cebu Multiple-Use Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Seda Ayala Center Cebu Multiple-Use Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Seda Ayala Center Cebu Multiple-Use Hotel. A selection of food types including full american and asian breakfast options is available for guests. There's an additional charge of 750 PHP for adults and 425 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Seda Ayala Center Cebu Multiple-Use Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Seda Ayala Center Cebu Multiple-Use Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Seda Ayala Center Cebu Multiple-Use Hotel?

On-site venues and convenient event services make Seda Ayala Center Cebu Multiple-Use Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Seda Ayala Center Cebu Multiple-Use Hotel?

Cebu North Bus Terminal is the closest train, metro, or bus station, about 2.0 km away from Seda Ayala Center Cebu Multiple-Use Hotel.

What restaurants are nearby Seda Ayala Center Cebu Multiple-Use Hotel?

Restaurants including Dimsum Break, UCC Cafe Terrace Ayala Mall and Flame It! are popular in Seda Ayala Center Cebu Multiple-Use Hotel’s neighborhood which is known as Cebu City.

What popular shopping places are close to Seda Ayala Center Cebu Multiple-Use Hotel?

Located in the Cebu City area, Seda Ayala Center Cebu Multiple-Use Hotel is close to great shopping choices like SM Seaside City Cebu, Taboan Market and Robinsons Galleria Cebu.

What are popular attractions near Seda Ayala Center Cebu Multiple-Use Hotel?

Guests at Seda Ayala Center Cebu Multiple-Use Hotel can easily visit Basilica De Sto. Nino, Magellan's Cross and Taoist Temple located in the Cebu City area.

What popular natural sightseeing spots are close to Seda Ayala Center Cebu Multiple-Use Hotel?

Seda Ayala Center Cebu Multiple-Use Hotel is located in the Cebu City area, which is famous for natural sightseeing destinations such as Mountain View Nature s Park, Jumalon Butterfly Sanctuary and Guadalupe Cave.

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Explore the neighborhood

What people love about Seda Ayala Center Cebu Multiple-Use Hotel

  • 9.6

    Exceptional
    Location

    "Great hotel, perfect location."

    Ronald

    |

    June 24, 2022

  • 7.6

    Very good
    Location

    "The location is excellent and the breakfast was superb."

    Joaquin

    |

    June 22, 2022

  • 10

    Exceptional
    Location

    "Walk distance to malls and restaurant, very good choice for transit traveler."

    Song

    |

    June 21, 2022

Property ranking|Compared to 1,848 Cebu properties
See all rankings
Location score
9.4/10
Room size
35 sqm.
Cleanliness score
8.7/10
Service score
8.8/10
Better than
99
%
of Cebu properties
Bigger than
94
%
of Cebu properties
Better than
93
%
of Cebu properties
Better than
92
%
of Cebu properties
Overall rating:

8.7

Excellent
1,581 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.4
Read all reviews >
What travelers say they love:
Food is very good at the breakfast buffet.
Fiza from United States
Family with older children
More about Seda Ayala Center Cebu Multiple-Use Hotel

More about Seda Ayala Center Cebu Multiple-Use Hotel

Seda Ayala Center Cebu Multiple-Use Hotel

Whatever your reason for visiting Cebu, Seda Ayala Center Cebu Multiple-Use Hotel is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Cebu are yours with a stay at Seda Ayala Center Cebu Multiple-Use Hotel, located just 2.5 km from the famous Basilica De Sto. Nino.
Take advantage of a wealth of unrivaled services and amenities at Seda Ayala Center Cebu Multiple-Use Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Cebu can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Seda Ayala Center Cebu Multiple-Use Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Seda Ayala Center Cebu Multiple-Use Hotel, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Seda Ayala Center Cebu Multiple-Use Hotel. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside the hotel and explore Cebu. Your first day during your stay at Seda Ayala Center Cebu Multiple-Use Hotel should include a visit to Ayala Center located 200 m away.


Reasons to stay here

This hotel's facilities score higher than 92% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 92% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 98% of the city's other options.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Breakfast

22 mentions

Housekeeping

6 mentions

Food & Dining

5 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Blackout curtains
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site

Misto

  • Cuisine: American, Asian, Indian
  • Menu: Buffet, A-la-carte
Location
Cardinal Rosales Ave.Cebu Business Park, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000
Exceptional
Location

9.4

Airports

  • Mactan-Cebu International Airport (CEB)
    8.1 km
  • Bohol–Panglao International Airport (TAG)
    84.4 km

Public transportation

  • Cebu North Bus Terminal
    2.0 km
  • Cebu South Bus Terminal
    2.6 km

Hospital or clinic

  • Chiropractic Clinic
    210 m

Shopping

  • SM Seaside City Cebu
    4.8 km

Convenience store

  • 7 Eleven
    1.4 km

Cash withdrawal

  • ATM
    80 m
What's nearby

Popular landmarks

  • Ayala Center
    200 m
  • Temple of Leah
    1.5 km
  • Casa Gorordo Museum
    1.9 km
  • Yap Sandiego Ancestral House
    2.0 km
  • Colon Street
    2.4 km
  • Basilica De Sto. Nino
    2.6 km
  • Magellan's Cross
    2.7 km
  • Fort San Pedro
    2.7 km
  • Taoist Temple
    2.8 km
  • Tops Lookout
    7.1 km

Nearby landmarks

  • HSBC
    30 m
  • Cebu Business Park
    50 m
  • Ayala Center
    200 m
  • Chiropractic Clinic
    210 m
  • The Terraces
    210 m
  • Chinabank
    210 m
  • Citibank
    240 m
  • Consulate of Japan
    250 m
  • Basement 2 Parking
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee900 PHP

Extras

  • Breakfast charge (unless included in room price)750 PHP

The property

  • Non-smoking rooms/floorsyes
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 301
  • Most recent renovation2018
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification, reasonable evidence of work qualification, and/or any documents as required by law must be presented at check-in. Please contact the property for more information.

This property currently also accepts quarantine stays booked under government regulations.

Reviews of Seda Ayala Center Cebu Multiple-Use Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.2
Location9.4
Service8.7
Value for money8.3
High score for Cebu
Rating
9+ Exceptional (155)
8-9 Excellent (57)
7-8 Very Good (50)
6-7 Good (27)
<6 Below Expectation (39)
Time of the year
Mar - May (82)
Jun - Aug (70)
Sep - Nov (63)
Dec - Feb (113)
All guests (848)
All room types
All languages

Show reviews that mention 

Showing 328 verified guest comments
12345
9.6
Exceptional
Jeffrey from United States
Group
Deluxe
Stayed 1 night in June 2019

Friendly Staff, Excellent Breakfast, Comfortable Rooms, Central Location”

I checked-in a Seda because I was attending an event at the hotel. I've stayed at other Seda's before and I had high expectations. I am glad to say that all those expectations have been met and even exceeded. The location of the hotel is very central and I'm super happy that it is connected to the Ayala mall where one can go shop or eat at their chosen restaurant. Speaking of food, Seda's breakfast buffet was excellent. The quality of food and the variety of choices is topnotch. But my most fave part of my stay are the staff. They were so friendly, welcoming, and professional. They offer warm and sincere smile as soon as you enter and they are super helpful when you have any question/request. I highly recommend this hotel to anyone who might be interested in staying in Cebu

Reviewed June 10, 2019

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Dear Jeffrey, Wow! Thank you very much for leaving us an excellent rating and review! We are delighted that we exceeded your expectations and that our staff made your stay memorable. We are so glad you enjoyed our carefully selected breakfast buffet and that you found our location next to the mall ideal and convenient. Most of all, we are so glad that you found our staff friendly, welcoming and professional. It is guest feedback like these that truly make our day! We hope to see you again the next time you travel to Cebu. Sincerely, Gwen Dela Cruz General Manager

Responded June 27, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Yves from Philippines
Family with teens
Deluxe
Stayed 4 nights in April 2019

Try to think outside the box”

Not all rooms in first-class hotels in Cebu have a bath tub. This one is one such. There are others. This reviewer has a habit of misbehaving in first-class hotels (although not for the bath tub) and he hereby apologises to all Cebu first-class hotels. The Agoda price for three persons was double the price for two persons. Agoda.com went on to find a cheaper price – for three persons - through one of its "partners". The Agoda document said – to the hotel – that it – the latter – would be paid, not by Agoda but, through a third party. Upon check-in, with three persons for four nights, we were told, we had only breakfast for two. We didn’t mind. Upon check-out, the breakfasts for the third person were reimbursed.

Reviewed April 30, 2019

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Dear Yves, Thank you for taking the time to leave us such a generous rating! We are glad things got sorted out during your stay especially the breakfast for your 3rd companion. We always try to ensure a seamless experience for all our guests, so please feel free to let us know of any feedback that could help us improve our service. As we refurbished our rooms, we have also adopted a simpler and more streamlined concept, and we have replaced the bath tubs in all deluxe rooms with a sleek shower enclosure instead. With your preference for a tub, we would recommend that you stay in our Club Suite or Seda Suite on your next visit. We wish you safe travels and we look forward to having you with us again soon! Yours Sincerely, Gwen Dela Cruz General Manager

Responded May 03, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
Cynthia from United Kingdom
Family with young children
Deluxe
Stayed 2 nights in April 2019

Exceptional”

We had a brief visit in Cebu and we stayed in Seda hotel for 2 days. The location is convenient as it is adjacent to Ayala Mall . Accessible to buy necessities and food if you are like me with young children. Park is also available in the mall which can be access through the back entrance of the hotel. We enjoyed our stay.

Reviewed April 29, 2019

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Dear Cynthia, Thank you very much for taking the time to write a review. We are glad that you enjoyed our location next to the mall. We look forward to having you again on your next visit to Cebu! All the best, Gwen Dela Cruz General Manager

Responded April 29, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
8.8
Excellent
ZANDRO from Philippines
Business traveler
Stayed 3 nights in March 2019

Location, location, location!”

This hotel is strategically positioned to give you that sense of Cebu, and still not away from the commercial complex. Seda Ayala Cebu provides comfort and style, brought by the warm hospitality of their staff. Great place to stay!

Reviewed March 08, 2019

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Dear Zandro, Wow! Thank you for taking the time to leave us such a generous rating! We definitely agree that our location is our key advantage, being strategically next to the mall and close to most business and leisure establishments around Cebu. We are delighted that you found us all in all, a great place to stay. We look forward to your next visit! Best Regards, Gwen dela Cruz General Manager

Responded March 09, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Maria from Philippines
Business traveler
Stayed 4 nights in April 2019

First time in Cebu”

I had a great experience while staying at the hotel. Although the hotel was fully booked, they made sure that they inform me of the availability of the room for check-in. They also accommodated some of my requests which made it easier for my stay. I will be returning to Cebu again and will definitely book Seda Cebu Hotel again.

Reviewed April 15, 2019

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Dear Maria, Wow! Thank you for taking time to leave us such a generous rating! We are delighted to hear about your great experience in Cebu and at the hotel in particular. We strive to ensure that our staff deliver friendly and efficient service that is both genuine and sincere and we are glad to hear that we made things easier for you during your stay. We look forward to seeing you again on your future visits to Cebu! Sincerely, Gwen De La Cruz General Manager

Responded April 17, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Louella from Philippines
Family with teens
Stayed 2 nights in March 2019

Pleasant Weekend Stay”

Traveled to Cebu for a weekend trip and thankfully I and my daughter and husband stayed at Seda Hotel where the bed and sheets are clean and comfortable and service is excellent. Buffet breakfast is so-so and quite the same as in Seda Abreeza and Seda Vertis North. Gym is clean and with good equipment. The hotel bar is also impressive.

Reviewed April 10, 2019

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Dear Louella, Wow! Thank you for the generous rating! We are delighted you enjoyed your weekend stay with your family. We are glad that you found our facilities and service up to par. Thank you for letting us know that our buffet breakfast could still be improved. We are constantly working on areas for improvement so we can deliver a better customer experience. We hope to see you and your family again on your future visits to Cebu! All the best, Gwen De La Cruz General Manager

Responded April 17, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Edward from United Kingdom
Couple
Stayed 4 nights in January 2019

Great hotel in a great location!”

We chose this hotel as a 3 day ‘rest-byte’ from travelling. It’s ideal, right next to the Seda Ayala shopping mall which has an excellent choice of shops and restaurants. ( 300 pesos from the airport in a white taxi) The quality of the rooms is superb with good WiFi throughout. The pool gets the sun all day and is kept clean. Negatives - the breakfast service could be improved with more staff and a better process ie have more staff clearing tables to make space for new guests. Replenish food up to closing time! Overall we really enjoyed our stay and would recommend it to others

Reviewed February 04, 2019

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Dear Edward, Thank you for taking the time to leave us a review. We are delighted that you found our location next to the mall convenient. We are also glad you enjoyed the room quality, WiFi and the quick respite at the pool. Your comment on breakfast service is very well noted. We have taken steps to ensure that waiting time is reduced and breakfast variety is increased while improving over-all service delivery. We hope you will see these improvements the next time you visit. We hope to see you again soon! Wishing you safe travels wherever you may be! All the best, Gwen dela Cruz General Manager

Responded February 15, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.2
Exceptional
Kristina from Philippines
Couple
Deluxe
Stayed 1 night in July 2019

Exceptional”

Decided to stay here for a night. Perfect location close to Ayala, shops and just across where we need to be in the morning. Check-in and out was a breeze. Beautiful, Clean lobby and rooms, after all it’s Seda. ü Bed is sooo comfortable and the seating area is perfect with a big bathroom for 2. Just one set back: In the afternoon, we asked the front desk if we can print 2 pages and she gladly said yes and gave an email where we can send it. Evening came like around 10pm when we finished the document dor printing so we asked the front desk again but the lady in the front desk said its P40 per page. We were shocked as earlier that day the other lady said its for free and they can print for the guest. Maybe the lady on duty that night didn’t know we’re guest thus the price. We opted to wait till morning and after our sumptuous breakfast, we asked again if its okay to print and if there is any charge and she the lady on duty said no. Kudos to KIM for helping us with our stay.

Reviewed July 10, 2019

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Dear Kristina, Thank you very much for leaving us such a generous rating despite the little miscommunication on your printing requirements. Please accept our sincerest apologies for the inconvenience and we are so glad we were able to make it up thru the other amenities that you enjoyed during your stay. We're glad you enjoyed our convenient location and the comfort of our newly refurbished guestrooms as well as the breakfast spread. We will makes sure Kim gets your message as well:) Thank you again Ms. Kristina and we look forward to having you with us on your next visit. Sincerely, Gwen Dela Cruz General Manager

Responded July 15, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.2
Exceptional
Mr from Australia
Business traveler
Deluxe
Stayed 2 nights in July 2019

For better and worse”

This was my third visit to this hotel and the first under the SEDA brand. The renovations are clean and nice and the staff remain warm and friendly. There is one big loss, behind the foyer used to host small bands nightly by the bar and there was always such a great atmosphere. But now there is just a tiny bar next to two computers. It has deteriorated the vibe of the place. Breakfasts and food are great. The other thing to renovate is the entire pool area as it is too small and somewhat uninviting. Proximity to Ayala Mall is always a plus because traffic out there is shocking.

Reviewed July 09, 2019

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Dear Mr., Thank you very much for leaving us a rating and for sharing your thoughts on our renovation. We are delighted that you continue to stay with us. You will be happy to know that work is underway for a much improved pool bar. We hope to complete it in the next month or so. We will be hosting entertainment here much like our nightly duos during the previous brand. We are continuously working on improving our services and your feedback is of great value to us. Please keep them coming and we will see where we can implement and how we can improve. We hope to see you again soon on your next visit to Cebu! Sincerely, Gwen Dela Cruz General Manager

Responded July 15, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
8.0
Excellent
Rui from Hong Kong SAR, China
Couple
Deluxe Double or Twin Room - Leisure Stay
Stayed 1 night in December 2019

Beat the other hotels in the same area”

We went to Cebu during Christmas season. Only stayed at Seda for one night and it was because the other hotel we booked for more nights was not available for our last night. After staying at both, we would say Seda is much much way way more better and value for the money - we paid only 10% more than the other hotel. The other hotel somehow won a best buffet breakfast award but their buffet was disaster - fake juice, cold dry pasties, limited option. The quality of Seda’s buffet breakfast deserves 10 times applause. Same as their hotel room facilities 👍🏿

Reviewed December 31, 2019

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Dear Rui, Thank you for taking the time to leave us a rating! We are delighted that you found our buffet breakfast to "deserve 10 times applause" as well as our room facilities. We will ensure this is shared to the team to continue to motivate them to ensure a memorable stay for all our guests. We hope to see you again on your next visit and we wish you all the best for the new year! Sincerely, Gwen Dela Cruz General Manager

Responded January 04, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
Jamara from Philippines
Group
Club Room
Stayed 2 nights in April 2019

Exceptional”

I just wish they replied sooner to inquiries.. I booked the rooms around the last week of January with a request for airport transfer. By March, I still didn’t get any communication from the hotel so I looked for another provider. They replied to me about the airport transfer only on the day of the flight to Cebu! Then they kept on calling in the span of 2? 3? hours to confirm even though I’ve replied that we already got someone else because it took them too long to communicate with me. Other than this, everything is good.

Reviewed April 23, 2019

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Dear Jamara, Thank you for taking the time to leave us such a generous rating despite our shortfall in communicating with you sooner regarding your airport transfer. We sincerely apologize for the inconvenience of having to go thru another provider. I will definitely take this up with the concerned department to ensure all guest requests are attended to promptly. I am glad you found everything else in order and we hope to see you again on your next visit to Cebu! Best Regards, Gwen Dela Cruz General Manager

Responded April 24, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Jackielou from Philippines
Couple
Deluxe Double or Twin Room - Leisure Stay
Stayed 1 night in December 2019

The best hotel experience”

We stayed at seda hotel overnight and it was the best. From bed to food to staff everyting is by far the best experience stay at a hotel in cebu.

Reviewed January 01, 2020

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Dear Jackielou, Wow! We are humbled by your perfect 10 rating and your kind words. Thank you very much for your great review! We strive harder every day to continue to ensure a delightful experience for all our guests and we hope you will visit us again soon. All the best for 2020, Gwen Dela Cruz General Manager

Responded January 04, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Roxy from Philippines
Family with young children
Deluxe
Stayed 1 night in December 2019

Awesome stay!”

Everything was awesome, didnt see a negative stuff there. Staff was nice, especially Renogen in breakfast buffet served us a fresh brewed coffee. Super nice guy, and Room attendant also very nice, gave us new towel even if I forgot to ask them. Food in breakfast was very delicious and worth the money, beside Ayala Center and they have connected exit and entrance. Very nice experienced their. So so love it!

Reviewed January 03, 2020

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Dear Roxy, Wow! Thank you very much for your kind words especially for our associates who made your stay memorable. We are humbled by your generous rating and we hope we get the opportunity to be of service again on your next visit. See you very soon and we wish you all the best for the new year! Sincerely, Gwen Dela Cruz General Manager

Responded January 03, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
8.4
Excellent
Sharday from Philippines
Couple
Deluxe
Stayed 2 nights in October 2019

Convenient City Stay”

The primary reason why I stay at Seda will always be location, location and location. The location trumps every other reason why you should or should not stay at this place. The redesigned Seda (previously a Marriott) feels more modern, airy and clean from the lobby, public areas and your room. I like how they got rid of the carpet inside the rooms, but along with that comes the audible footsteps of your neighbor upstairs. The two things I'd wish they'd improve on are: inclusion of a magnifying mirror and a new hair dryer inside the room. For someone who wears contacts, shaves or applies make up, an inclusion of a magnifying mirror in a bathroom greatly helps. The hair dryer was frustrating to use and gave me hand cramps. I think your Housekeeping head definitely does not use a hair dryer, hence the decision of purchasing a weird hair dryer that asks you to press the handle all the time to keep it running.

Reviewed October 15, 2019

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Dear Sharday, Thank you for your very detailed review. I definitely agree with location, location, location and we are glad you found the refurbishments to your liking. We are working on the soundproofing as a result of the more modern carpet-free floors and we hope to be able to complete these by end of the year. You will be happy to hear that due to popular demand, we are currently purchasing new slide-lock controlled hair dryers and these should be rolled out pretty soon as well:) Thank you again for the feedback and we hope you visit us again soon. Best Regards, Gwen dela Cruz General Manager

Responded October 24, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
10.0
Exceptional
Ana from Philippines
Couple
Stayed 1 night in December 2019

Overall great hotel experience!”

The best part is hassle-free check in and check out! Great location with excellent customer service! Very comfortable bed! Great free buffet breakfast! I would just like to suggest that Seda should install bidets on bathrooms since for people like me who prefer water as tissue may irritate our sensitive skin, "bidet is really life!"... it frustrates me and let me think twice if I'll book again since there's no bidet, despite the great aspects of this hote! 😥😥😥 But still very nice hotel stay minus the bidet! 😍👍👍👍

Reviewed December 16, 2019

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Dear Ana, Thank you very much for taking the time to leave us a review and rating. We are delighted that you had a great stay for the most part, from check in to check out, breakfast, and access to the mall. We are happy to share that we are currently completing the installation of bidets in all of our guest rooms and this should all be available very soon:) We hope you will visit us again soon! Sincerely, Gwen dela Cruz General Manager

Responded January 03, 2020
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
Ma from Philippines
Couple
Stayed 1 night in January 2019

Best location hotel”

Hotel is in Cebu Business District and right beside Ayala Mall. Perfect for business and shoppers.

Reviewed May 04, 2019

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Dear Ma, Thank you for taking the time to leave us such a generous rating! We are glad you enjoyed the convenient location of the property next to the mall and within walking distance from many offices around the Cebu Business Park. We hope to see you again on your next visit. Sincerely, Gwen dela Cruz General Manager

Responded May 07, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.2
Exceptional
Jugger from Philippines
Family with young children
Deluxe
Stayed 2 nights in April 2019

Exceptional”

Good place to be in. Very convenient for shopping and lots of restaurant at ayala mall cebu.

Reviewed April 23, 2019

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Dear Jugger, Thank you for taking the time to leave us a review! We are glad you enjoyed the convenience of being next door to Ayala Center Cebu with all its shopping and dining options. We hope to see you again the next time your travels bring you back to Cebu! Safe travels! Best Regards, Gwen Dela Cruz General Manager

Responded April 24, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
Paul from Philippines
Family with teens
Deluxe
Stayed 2 nights in October 2019

Great location”

Great place to stay when in cebu. Located on the side of ayala mall and is in downtown proper itself. Would definitely stay here again

Reviewed October 17, 2019

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Dear Paul, Thank you for the great rating! We are glad you enjoyed your stay and we look forward to seeing you again soon. Best Regards, Gwen Dela Cruz General Manager

Responded October 24, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
8.8
Excellent
Mark from United States
Solo traveler
Deluxe Double or Twin Room - Leisure Stay
Stayed 1 night in July 2019

Nice Hotel”

I last stayed in this hotel 10 years ago when it was the Marriot. It seems to be pretty much the same quality as I remembered. I like the super convenient location to Ayala Mall. Some of the rooms look down on the terraces. The breakfast buffet had a lot of choices and the buffet food quality was above the norm. Only con is its a little pricey compared to pretty close quality hotels which are also very close to Ayala.

Reviewed September 22, 2019

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Dear Mark, Thank you for taking time to leave us a rating. We're glad you remembered your stay when this was still the Marriott and we are happy to hear that quality has not wavered. We hope to be able to improve further as we go along. We are also glad you enjoyed the food and the proximity to the mall. We hope to see you again on your future travels to Cebu. Sincerely, Gwen dela Cruz General Manager

Responded October 10, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
9.6
Exceptional
olga from Spain
Solo traveler
Deluxe
Stayed 1 night in June 2019

Great stay”

The location of Seda hotel is really good. The staff are all really nice, the breakfast so good and all the services are great. The only small thing I could say is that they should clean the windows of the rooms, they are very dirty. But above all my stay was perfect.

Reviewed June 29, 2019

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Dear Olga, Thank you very much for leaving us such a great rating! Thank you as well for your great feedback on the staff, breakfast, location and over-all service. We truly apologize for the oversight on the windows. We have immediately scheduled a general exterior clean-up to address this. We hope it didn't dampen your stay. We hope to see you again the next time your travels bring you back to Cebu. Sincerely, Gwen Dela Cruz General Manager

Responded July 15, 2019
Seda Ayala Center Cebu Multiple-Use Hotel
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