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Sebastien Hotel
Sebastien Hotel
Sebastien Hotel
Sebastien Hotel
Sebastien Hotel
Sebastien Hotel
Sebastien Hotel

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8

Excellent

975 reviews

975 reviews

Housekeeping52
Breakfast9
Shops4
See map

7.9

Very good

Location rating score

Very good location - 0 meters to the beach
Parking
FREE
Popular landmarks
Temple of Leah 10.1 km
Casa Gorordo Museum 11.5 km
Fort San Pedro 11.6 km
Ayala Center 11.6 km
Yap Sandiego Ancestral House 11.7 km
Basilica De Sto. Nino 11.8 km
Magellan's Cross 11.9 km
Colon Street 12.2 km
Taoist Temple 13.7 km
Tops Lookout 16.8 km
Nearby landmarks
Dentist 20 m
Shopwise 340 m
Seven Eleven 530 m
Sutukil Seafood Market 670 m
Mactan Shrine 700 m
Shangrila Mactan Shuttle Parking 1.0 km
Shangrila's Mactan Ocean Wing 1.2 km
Movenpick Resort 1.5 km
360 Pharmacy 1.8 km

Sebastien Hotel

M.L. Quezon National Highway, Mactan Island, Cebu, Philippines, 6015 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mactan Island part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Check-in [24-hour]

0 meters to the beach

Complimentary WIFi in all rooms

A/C

Daily cleaning

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Contactless check-in/out

Spa

Restaurants

Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Cebu every 2 minutes on Agoda.com
Value for money8.2
Location rating7.9
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport3.3 km

Rooms available at Sebastien Hotel

Deluxe Queen Studio
...
  • Room size: 26 m²/280 ft²
  • Partial ocean view
  • 1 queen bed
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Deluxe Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
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Deluxe Double Studio
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
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Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 queen bed or 2 single bed...
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Penthouse
...
  • Room size: 55 m²/592 ft²
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Family Penthouse
...
  • Room size: 152 m²/1636 ft²
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Other
...
  • Room size: 26 m²/280 ft²
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Family Penthouse
...
  • Room size: 152 m²/1636 ft²
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Room Assigned on Arrival
...
  • Shower
  • Kitchenette
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Room #164614409
...
    Enter dates to see prices

    Frequently asked questions

    Does Sebastien Hotel have a hot tub?

    Sebastien Hotel does not have a hot tub.

    What time is check-in and check-out at Sebastien Hotel?

    Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sebastien Hotel?

    For those who wish to drive their own cars, Sebastien Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Sebastien Hotel?

    Start your mornings right, with the à la carte and continental breakfast options offered at Sebastien Hotel.

    What are my dining options at Sebastien Hotel?

    Sebastien Hotel features an on-site restaurant for your dining convenience.

    Can business events be hosted at Sebastien Hotel?

    On-site venues and convenient event services make Sebastien Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 40 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Sebastien Hotel?

    Sebastien Hotel does permit smoking in some areas and is not 100% smoke-free.

    What is the closest airport to Sebastien Hotel?

    Travel by air is easy with Mactan-Cebu International Airport only 3.3 km away from Sebastien Hotel.

    What restaurants are nearby Sebastien Hotel?

    Sebastien Hotel’s neighborhood is Mactan Island which includes popular restaurants such as Meximama, ShikiSAI Japanese Restaurant and Cafe Cappuccino Bar and Restaurant.

    What popular shopping places are close to Sebastien Hotel?

    Shopping options in Sebastien Hotel’s Mactan Island neighborhood include Mactan Marina Mall and Gaisano Island Mall Mactan.

    What are popular attractions near Sebastien Hotel?

    Sebastien Hotel’s location in the Mactan Island neighborhood makes it close to famous attractions including Mactan Shrine, Movenpick Resort and Tambuli Seaside Living.

    What popular natural sightseeing spots are close to Sebastien Hotel?

    Sebastien Hotel’s nearby natural sights include Pawod Underwater Cave and Airmen's Village located in the same Mactan Island area.

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    Explore the neighborhood

    What people love about Sebastien Hotel

    • 9.2

      Exceptional

      "I enjoyed my stay in this property."

      Geneson

      |

      June 19, 2022

    • 10

      Exceptional
      Cleanliness

      "The room is clean and spacious."

      Louie

      |

      June 18, 2022

    • 7.2

      Very good
      Staff 

      "Staffs - good service and polite."

      Sim

      |

      June 14, 2022

    Property ranking|Compared to 1,848 Cebu properties
    See all rankings
    Service score
    8.7/10
    Cheapest price score
    Room size
    26 sqm.
    Value for money score
    8.2/10
    Better than
    91
    %
    of Cebu properties
    Better than
    91
    %
    of Cebu properties
    Bigger than
    90
    %
    of Cebu properties
    Better than
    86
    %
    of Cebu properties
    Overall rating:

    8

    Excellent
    975 reviews
    Cleanliness
    8.1
    Facilities
    7.2
    Location
    7.9
    Read all reviews >
    What travelers say they love:
    Good breakfast with room service.
    brian from Philippines
    Solo traveler
    More about Sebastien Hotel

    More about Sebastien Hotel

    Sebastien Hotel

    Get excited for all the adventures in Cebu with a stay at Sebastien Hotel.
    All offerings provided by Sebastien Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Cebu is made even more convenient with the taxi services available at the hotel. For guests arriving by car, parking is provided free of charge.
    Always get the assistance you need with front desk services including concierge service and luggage storage. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the Sebastien Hotel. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at Sebastien Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water and instant coffee are provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Sebastien Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At Sebastien Hotel you can even have groceries delivered to your room with their convenient service.
    A day in will be as fun as a day out with ranges of recreational activities offered at Sebastien Hotel. A relaxing end to every day is possible with a visit to the massage and spa. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


    Around the property

    An array of attractions are a must-see while visiting Cebu. A full day's itinerary in Sebastien Hotel often starts with a stop at Ayala Center located 11.5 km away.


    Reasons to stay here

    Find rooms here that are cheaper than 89% of all other options in the city.
    Find incredible value for money here, which is ranked better than 86% of the city's accommodation.
    Past guests love the staff and service here, rating it above 91% of the other accommodations in the city.

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    Amenities and facilities
    Very good
    Facilities

    7.2

    Most talked about facilities

    Housekeeping

    34 mentions

    Breakfast

    19 mentions

    Internet

    7 mentions

    Food & Dining

    6 mentions

    Languages spoken

    • English
    • Filipino

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Massage
    • Spa

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Grocery delivery
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily cleaning
    • Doorman
    • Elevator
    • Food delivery
    • Hair salon
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoking area

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service

    Available in all rooms

    • A/C
    • Blackout curtains
    • Closet
    • Complimentary coffee (instant)
    • Complimentary drinking water
    • Daily cleaning
    • Desk
    • Hair dryer
    • Iron and ironing board
    • Kitchenette
    • Linens
    • Lock box in room
    • Microwave
    • Mirror
    • Non-smoking
    • Phone
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Toiletries
    • Towels
    • Wake up call
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • Asian
    Restaurants on site

    Topsilog District

    • Cuisine: Local
    • Menu: Buffet
    Location
    M.L. Quezon National Highway, Mactan Island, Cebu, Philippines, 6015
    Very good
    Location

    7.9

    Airports

    • Mactan-Cebu International Airport (CEB)
      3.3 km 18 min drive
    • Bohol–Panglao International Airport (TAG)
      86.0 km 4.0 hour drive

    Public transportation

    • Cebu North Bus Terminal
      9.4 km
    • Cebu South Bus Terminal
      12.9 km

    Hospital or clinic

    • Dentist
      20 m

    Shopping

    • J Centre Mall
      8.9 km

    Cash withdrawal

    • ATM
      40 m
    What's nearby

    Popular landmarks

    • Temple of Leah
      10.1 km
    • Casa Gorordo Museum
      11.5 km
    • Fort San Pedro
      11.6 km
    • Ayala Center
      11.6 km
    • Yap Sandiego Ancestral House
      11.7 km
    • Basilica De Sto. Nino
      11.8 km
    • Magellan's Cross
      11.9 km
    • Colon Street
      12.2 km
    • Taoist Temple
      13.7 km
    • Tops Lookout
      16.8 km

    Nearby landmarks

    • Dentist
      20 m
    • Shopwise
      340 m
    • Seven Eleven
      530 m
    • Sutukil Seafood Market
      670 m
    • Mactan Shrine
      700 m
    • Shangrila Mactan Shuttle Parking
      1.0 km
    • Shangrila's Mactan Ocean Wing
      1.2 km
    • Movenpick Resort
      1.5 km
    • 360 Pharmacy
      1.8 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • A cash security deposit of PHP 1,500 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out from12:00
    • Check-out until13:00

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges0
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 5
    • Year property opened2015

    Reviews of Sebastien Hotel from real guests

    Provided by verified guests of Agoda
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.2
    Location7.9
    Service8.7
    Value for money8.2
    High score for Cebu
    Rating
    9+ Exceptional (142)
    8-9 Excellent (71)
    7-8 Very Good (117)
    6-7 Good (41)
    <6 Below Expectation (68)
    Time of the year
    Mar - May (107)
    Jun - Aug (107)
    Sep - Nov (87)
    Dec - Feb (138)
    All guests (884)
    All room types
    All languages

    Show reviews that mention 

    Showing 439 verified guest comments
    12345
    9.2
    Exceptional
    Robert from United States
    Couple
    Deluxe Queen Studio
    Stayed 1 night in May 2017

    Budget hotel in Expensive Mactan area”

    The Sebastien hotel stay was satisfying. While the location was a bit isolated, it was probably one of the best buys in Mactan. We took a taxi to see the 10,000 electric lighted artificial Roses and have dinner at the famed Floating Restaurant to be disappointed with the long wait time to have a meal, so we had pizza instead at a small cafe. The venue is quite fare from Sebastien Hotel and had trouble getting a taxi to take us there (required a large tip, and fee for waiting for an hour while we toured the attraction. Hotel breakfast was ordered the day before and was either delivered to your room or you went to the restaurant that was next door. Very good pancakes and coffee. I was satisfied with my stay, but will probably stay at a beach resort next time I stay in Mactan, perhaps even at the hotel that is right next to the airport. Flights to and from Cebu were over one hour late.

    Reviewed June 02, 2017

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    8.0
    Excellent
    Roberto from United States
    Family with young children
    Deluxe Queen Studio
    Stayed 1 night in April 2016

    Excellent stay at Sebastien Hotel”

    If you're wrapping up your stay in Cebu & want to be in Mactan near the airport, I recommend the Sebastien Hotel. I give them 3.4 stars. It's a new hotel, about 2-3 miles from Lapulapu City so it's quiet & very clean. Rooms are spacious & the bed and blankets were great --best sleep we had during a 19 day vacation all over Cebu & Bohol. Hotel staff were very eager to please & very professional. Breakfast was included & delicious. I would have given them 4++ stars, but they did not have a pool & wi-fi was only available at the lobby or the restaurant. But the front desk told me that since they are brand new that the hotel would construct & take care of those important amenities. Thanks again to the great staff of the Sebastien Hotel!

    Reviewed April 05, 2016

    See room deals

    Good Day Sir Roberto, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you and have a nice day!

    Responded February 19, 2020
    Sebastien Hotel
    10.0
    Exceptional
    Rolando from United States
    Solo traveler
    Deluxe Queen Studio
    Stayed 1 night in February 2019

    Staff was very welcoming and accommodating...”

    Rolly from California...Just minutes from the Mactan International Airport...very clean rooms and the morning breakfast was outstanding (either dining in or at the restaurant next door or via room service)...Loved the late check out at 1:30PM-meant I didn't waste an extra 1.5 hours at the airport waiting for departure at 7:50PM...thank you Sebastien Hotel employees...

    Reviewed February 20, 2019

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    Good Day Sir Rolando, Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you and have a nice day!

    Responded April 01, 2020
    Sebastien Hotel
    9.2
    Exceptional
    Mara from South Korea
    Group
    Deluxe Queen Studio
    Stayed 3 nights in February 2019

    Exceptional”

    The staff were so helpful and incredibly friendly. The room service was prompt and always with a smile. We loved everything about the Sebastien, the only things that were not as perfect were that water pressure is pretty low and the church across the street was very loud at 5am, but the hotel has no control over that. Just know if you are a lite sleeper you might have a 5am wake up bell. Other then that, they delivered food to our rooms, they were very good about cleaning everyday. They helped us find affordable outings such as island hopping tours, and taxis to our desired locations. They were willing to answer any of your questions. Also little side note is they do require 1,000 peso cash deposit per room. They will return it to you at checkout, but make sure you bring cash with you on checkin.

    Reviewed February 17, 2019

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    Good Day Ma'am Mara, Thank you so much for taking the time to review your stay with us and we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you and have a nice day!

    Responded April 01, 2020
    Sebastien Hotel
    9.6
    Exceptional
    Ciaran from United Kingdom
    Couple
    Deluxe Queen Studio
    Stayed 1 night in April 2019

    Nice stay”

    We had a relatively short stay in Sebastien Hotel, as we arrived late and departed early for a flight the next day, although the time we spent here was nice. Staff were friendly and helpful, rooms were clean and tidy, with a small kitchen area. Location is good for access to the airport and the accommodation is also located 5 mins walk away from a food court type area with 7-11, McDonalds, etc. if you're feeling peckish. We ordered breakfast the night before also and they deliver this to the room which was a nice touch. Breakfast was fine, nothing outstanding, but enjoyable all the same.

    Reviewed April 09, 2019

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    Good Day Ma'am/Sir Ciaran, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you and have a nice day!

    Responded April 01, 2020
    Sebastien Hotel
    8.8
    Excellent
    Suet from Malaysia
    Couple
    Deluxe Queen Studio
    Stayed 4 nights in June 2017

    Decent place in quiet area”

    Pro: Walking distance to Magellan Shrine (about 10 minutes). Near to transportation hub of Newtown. Close to port, take a ferry to Olango. Clean and decent hotel room, with good amenities (kitchenette, washing area). Short drive to Mactan-Cebu airport (about 15 minutes). 24-hour cafe is right next door. Massage in the spa was very good. Quiet and peaceful area. Cons: A bit far from Cebu island, you'll need a taxi or other transport to get to other points of interest.

    Reviewed July 10, 2017

    See room deals

    9.6
    Exceptional
    Glen from Philippines
    Couple
    Deluxe Twin
    Stayed 1 night in February 2020

    Great Stay at Sebastien”

    Pros: +Location is 15mins away from Mactan airport. +Rooms are huge more of a condominium type so you have your own dining and kitchen place. + 100% clean + Staffs are very attentive and customer centric + breakfast is delivered to your room at your preferred time (till 10am) + Near 10k roses Cons - Quite far from malls (Ayala Center and SM Cebu) due to heavy traffic in the city center. Approximately 1hr from the hotel. - Less food choices outside the hotel.

    Reviewed March 06, 2020

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    Good Day Sir Glen, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you and have a nice day!

    Responded April 01, 2020
    Sebastien Hotel
    10.0
    Exceptional
    David from United States
    Solo traveler
    Deluxe Queen Studio
    Stayed 1 night in June 2019

    Great Stay”

    After a very long day due to traveling and airport delays, I finally made it to the hotel. I was greeted by a great staff which made me feel welcomed! The hotel is very close to the Cebu Mactan Airport by taxi. The rooms were clean and the bed was soft and made it very easy to get a great night's sleep. Many shops and restaurants nearby. I would definitely stay there again in the future. Great Hospitality!!!!

    Reviewed June 18, 2019

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    Good Day Sir David, We are happy that you had a great time with us. We really appreciate you taking the time to share your feedback with us and we’re thankful for amazing customers like you. We hope to see you again soon! -Sebastien Hotel Family

    Responded February 19, 2020
    Sebastien Hotel
    9.6
    Exceptional
    Aaron from United States
    Couple
    Deluxe Queen Studio
    Stayed 4 nights in July 2018

    Hidden charm right near NewTown”

    so I’ve stayed in Cebu for six times now and I’ve always stayed at a resort in Maribago area. so this trip unfortunately the resort I normally stay at was booked and also the pricing have been going up slowly but Shirley on that resort so I found Sebastian hotel here at Agoda and I wanted to try it out because the price looked great. So let me tell you this hotel was perfect price was perfect room was perfect staff was incredible location was perfect they even offered eight choices of breakfast for free. The only downfall is the bathroom the shower has no way to stop the water from going to the rest of the bathroom other than that outstanding thank you so much for a great stay

    Reviewed August 04, 2018

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    9.2
    Exceptional
    Madeline from New Zealand
    Family with teens
    Deluxe Queen Studio
    Stayed 2 nights in April 2018

    Hello”

    I chose Sebastien for the convenience in location and value for money. I was pleasantly surprised at how excellent the service was! The staff were extremely helpful, and every need was met! Future patrons should not have expectations and enjoy the fact that it is great hotel for a 3-star. Have already recommended, and will keep recommending .... Thank you to all the staff!

    Reviewed April 06, 2018

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    9.6
    Exceptional
    Diane from Philippines
    Business traveler
    Deluxe Queen Studio
    Stayed 1 night in April 2017

    New, clean, with all the essentials and more”

    If you're not in Cebu to splurge on the big resorts, I highly recommend this place. It's midway between the airport and the beaches, avoiding the traffic in the rest of Cebu. It's good value for money since you get a new hotel, everything is clean, the room and bathroom is large, complete with a spacious kitchenette and dining area. Wifi is good, staff serve you your breakfast at your room, and customer service is ace. Bed was huge and soft and I slept like a baby. Possible downside, a bit noisy from the street, and the bathroom has no divider for the shower so the place can get a bit wet. I reckon this would be a great choice for business travelers or long-stay travelers.

    Reviewed April 18, 2017

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    9.6
    Exceptional
    KYROS from Greece
    Solo traveler
    Deluxe Queen Studio
    Stayed 1 night in February 2019

    Excellent small hotel near Mactan Airport”

    Very good location near the airport if you have a long layover, if you want to straight to Olango Island, if you have an early morning departure and you want to avoid the one hour ride for the 15kms to Cebu. The hotel is very good value for money and although it is far away from a city center, it has quite a few restaurants, a supermarket and a very decent café within walking distance

    Reviewed February 21, 2019

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    Good Day Sir/Ma'am Kyros, Thank you for your review and for choosing our hotel. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you and have a nice day!

    Responded April 01, 2020
    Sebastien Hotel
    10.0
    Exceptional
    Rose from Philippines
    Business traveler
    Deluxe Queen Studio
    Stayed 1 night in May 2017

    Customer service was exceptional”

    The place was good but what made the place exceptional were the people. The bellboy especially was very corteous and assisted us in every step of the way He was a true example of real customer service. We may have stayed in three different and higher end hotels for three days here in cebu but the customer service especially from this man was the real deal. Kudos to you and your staff.

    Reviewed May 17, 2017

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    9.6
    Exceptional
    claire from Philippines
    Business traveler
    Deluxe Queen Studio
    Stayed 1 night in August 2019

    Exceptional”

    Friendly and accommodating staff. Near Mactan Newtown and Mactan Alfresco. My room has so much space even if it's just for two people. They can also place your breakfast on a take away if you don't have time to eat it at the hotel. I had a very pleasant stay.

    Reviewed August 16, 2019

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    Good Day Ma'am Claire, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thank you and have a nice day!

    Responded February 18, 2020
    Sebastien Hotel
    7.6
    Very good
    Michael from Malaysia
    Business traveler
    Deluxe Queen Studio
    Stayed 2 nights in December 2017

    Clean new Hotel with basic amnesties & big room”

    Had the Deluxe queen studio, room was spacious and had fridge with basic kitchenette, toilet had bidet but water pressure was low, overall the room was clean and satisfactory. Bfast selection was good enough for me (and the price I paid for), front desk was helpful and very nice, security guard was helpful as well. The is a small Japanese convenience store, laundry and local restaurant on same block with Hotel - very convenient. McDonald’s, 7-11, and alfresco food court is about 3 minutes walk away from Hotel (at Mactan New Town). Location of hotel is at Mactan New Town which will be very practical (only problem for me is that it’s still very new and many restaurants and shops are still being built, but when done will be a great location). Hotel was very accommodating to prepare take away sandwich pack for me as I had to leave at 4:30am for the airport. Will stay again.

    Reviewed December 18, 2017

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    9.2
    Exceptional
    Byungjae from South Korea
    Solo traveler
    Deluxe Queen Studio
    Stayed 1 night in November 2018

    always thinking.... best of mactan island hotel”

    always thinking.... best of mactan island hotel all hotel employees...kind too..

    Reviewed November 30, 2018

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    Good Day Sir Byungjae, It was our pleasure serving you Sir. We really appreciate you taking the time to share your feedback with us. We are so glad that you felt satisfied during your stay. We hope you’ll come and visit us again soon. Thank you for choosing our hotel, Sir! Have a nice day!

    Responded April 16, 2020
    Sebastien Hotel
    10.0
    Exceptional
    Mary from Philippines
    Couple
    Deluxe Queen Studio
    Stayed 2 nights in June 2017

    Excellent”

    We love the room. It is very clean. It has a service area and refrigerator. The bed is very comfortable and the closet is big. Our room was 507, we had a nice view from our room. The location is very nice. It's near to all kinds of destinations like church, beaches, restaurants, malls. This is an excellent place for people who will stay in Cebu to roam around, and not to stay in the beach. We will definitely go back here.

    Reviewed June 04, 2017

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    8.0
    Excellent
    Mary from Philippines
    Couple
    Deluxe Queen Studio
    Stayed 2 nights in May 2016

    Good place to stay”

    Its a very good place to stay, its near the airport. The hotel is new, I hope they will be able to maintain its cleanliness. Breakfast: not buffet but the taste is very good (we tried the club sandwich and hotdog sandwich). Service: good. Delivered the food on time as requested, called a cab for hotel transfer to airport. They do have a shuttle service to and from the airport but the time of our flight was too early so we could not avail of it. Maybe next time we will. Room: room was clean, bed and pillows was soft enough, bathroom was clean although there was no divider between the shower and the toilet. There was a laundry room area which makes it easy to dry your wet clothes after going swimming in the beaches of cebu.

    Reviewed May 16, 2016

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    7.6
    Very good
    Pong from Hong Kong SAR, China
    Solo traveler
    Deluxe Queen Studio
    Stayed 10 nights in December 2016

    everything is good, except”

    location is good if you are about to have activities on Mactan Island. Not easy to get taxi but Uber is readily available. it is clean, the staff is nice. Only one thing: the wifi/internet is terrible. texting is fine, but don't expect it works for photo uploading. It is slow and unstable.

    Reviewed January 04, 2017

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    8.4
    Excellent
    Michael from United Kingdom
    Group
    Deluxe Queen Studio
    Stayed 2 nights in December 2018

    Convenient Hotel access”

    We choose this hotel as its an easy access to the airport and less traffic away from main Cebu,we used this hotel as our base. mostly away on tour so didn’t need much facilities as you can get from expensive ones.!Mcdonalds and Jolibee were 5mins walked.since there are 14 pax of us,getting around isn’t easy but special mentioned to the receptionist Menz,Michele,Joanna and Jed who were very helpful and accommodating helping us booking the Vans pick up every time we need one to go out.

    Reviewed January 01, 2019

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    Good Day Sir Michael, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and have a nice day!

    Responded April 01, 2020
    Sebastien Hotel
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