Travelling to Philippines? Read all updated requirements before you book.
Exterior view, Sarangani Highlands Hotel in General Santos City
Deluxe Single, Sarangani Highlands Hotel in General Santos City
Lobby, Sarangani Highlands Hotel in General Santos City
Lobby, Sarangani Highlands Hotel in General Santos City
Interior view, Sarangani Highlands Hotel in General Santos City
Interior view, Sarangani Highlands Hotel in General Santos City
Sarangani Highlands Hotel

Removed from saved list

7.8

Very good

61 reviews

61 reviews

See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
General Santos Fish Port Complex 1.3 km
MP Multi Purpose Gym 4.6 km
Infirmary 4.7 km
Oval 4.8 km
Mindanao State University - General Santos 4.9 km
Gymnasium 4.9 km
Alumni Park 5.0 km
FACE Aquaponic 5.3 km
General Santos International Airport 5.4 km
Calumpang Gym 5.4 km

Sarangani Highlands Hotel

Purok Wal, Tambler, Tambler (General Santos), General Santos City, Philippines - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tambler (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Bar

Restaurants

Room service [24-hour]

Shops

Your dates are popular among travelersUsers are booking a place in General Santos City every 25 minutes on Agoda.com
Value for money8.0
Location rating7.9
Nearest airportGeneral Santos International Airport (GES)
Distance to airport5.4 km

Rooms available at Sarangani Highlands Hotel

Deluxe Triple
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Deluxe Double
...
  • Room size: 15 m²/161 ft²
  • Partial ocean view
  • 1 queen bed
Enter dates to see prices
Family Room for 7 People
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 7 single beds
Enter dates to see prices
Deluxe Single
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Quadruple
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 4 single beds
Enter dates to see prices
Family Room
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices
Family Room (No Window)
...
    Enter dates to see prices
    Guest Room (No Window)
    ...
      Enter dates to see prices
      DELUXE TRIPLE ROOM 2 BEDS 3 BEDS
      ...
        Enter dates to see prices
        Deluxe Quadruple Room (No Window)
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Sarangani Highlands Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

          How do I get to Sarangani Highlands Hotel?

          A stay at Sarangani Highlands Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sarangani Highlands Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around General Santos City with private transportation, the hotel can arrange taxi service.

          What is the smoking policy at Sarangani Highlands Hotel?

          Sarangani Highlands Hotel does permit smoking in some areas and is not 100% smoke-free.

          What restaurants are nearby Sarangani Highlands Hotel?

          Sarangani Highlands Hotel’s neighborhood is Tambler (General Santos) which includes popular restaurants such as Sarangani Highlands Garden and Restaurant and La Veranda Cafe.

          See map

          Explore the neighborhood

          What people love about Sarangani Highlands Hotel

          • 10

            Exceptional
            Cleanliness

            "Clean and affordable rooms."

            Arnie

            |

            January 5, 2020

          • 10

            Exceptional
            Staff 

            "Very polite and helpful staff."

            Arnie

            |

            January 5, 2020

          • 10

            Exceptional

            "Safe and with free shuttle service."

            Arnie

            |

            January 5, 2020

          Overall rating:

          7.8

          Very good
          61 reviews
          Cleanliness
          7.4
          Facilities
          7.6
          Location
          7.9
          Read all reviews >
          More about Sarangani Highlands Hotel

          More about Sarangani Highlands Hotel

          Sarangani Highlands Hotel

          Getting in and around General Santos City is a breeze when staying at Sarangani Highlands Hotel, located just minutes away from the city center.
          At Sarangani Highlands Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and shuttle services provided by the hotel make exploring General Santos City even more convenient. Guests can enjoy free parking right at the hotel.
          Front desk services including concierge service and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sarangani Highlands Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
          Smoking is allowed only in the designated smoking areas provided by hotel.
          All rooms at Sarangani Highlands Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. It's good to know that bathroom amenities including towels are provided in some of the guest bathrooms.


          Dining and things to do

          Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
          Apart from amenities and services, Sarangani Highlands Hotel goes the extra mile to make sure all guests make the most of their time. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.6

          Most talked about facilities

          Food & Dining

          9 mentions

          Swimming Pool

          2 mentions

          Housekeeping

          2 mentions

          Breakfast

          1 mention

          Languages spoken
          • English
          Internet access
          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas
          Things to do, ways to relax
          • Garden
          • Karaoke
          • Ticket services
          • Tours
          Dining, drinking, and snacking
          • Bar
          • Coffee shop
          • Restaurants
          • Room service [24-hour]
          Services and conveniences
          • Concierge
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Gift/souvenir shop
          • Laundry service
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Shops
          • Smoking area
          For the kids
          • Family room
          Access
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Car park [free of charge]
          • Shuttle service
          • Taxi service
          Available in all rooms
          • Air conditioning
          • Free bottled water
          • Non-smoking
          • Shower
          • TV
          • Wi-Fi [free]

          Location

          Purok Wal, Tambler, Tambler (General Santos), General Santos City, Philippines
          Very good
          Location

          7.9

          Airports
          • General Santos International Airport (GES)
            5.4 km
          • Francisco Bangoy International Airport (DVO)
            135.3 km
          Public transportation
          • Yellow Bus Lines Inc
            11.5 km
          Hospital or clinic
          • Infirmary
            4.7 km
          Convenience store
          • Jebo Mini Mart
            1.7 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-3 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 4 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:00
          Getting around
          • Airport transfer fee150 PHP
          The property
          • Number of rooms 25

          Reviews of Sarangani Highlands Hotel from real guests

          Provided by verified guests of Agoda
          7.8
          /
          10
          Cleanliness7.4
          Facilities7.6
          Location7.9
          Room comfort and quality4.3
          Service8.0
          Value for money8.0
          High score for General Santos City
          Rating
          9+ Exceptional (10)
          8-9 Excellent (10)
          7-8 Very Good (4)
          6-7 Good (0)
          <6 Below Expectation (10)
          Time of the year
          Mar - May (11)
          Jun - Aug (12)
          Sep - Nov (5)
          Dec - Feb (6)

          Show reviews that mention 

          Showing 34 verified guest comments
          12
          9.6
          Exceptional
          Josephine from Philippines
          Family with young children
          Deluxe Triple
          Stayed 1 night in July 2018

          excellent service.sarangani highlands garden is one of the reasons why we will be traveling back.”

          Everything is good.staffs are very nice,the hotel itself is excellent even the location is far from the city they make sure that hotel vehicles are bringing us to our destination even during check out time i thought they will refuse to bring us to our destination.the price of the food is more than we paid for.will surely stay again at sarangani highlands garden hotel.

          Reviewed July 31, 2018

          See room deals

          9.2
          Exceptional
          ricky from United Kingdom
          Couple
          Deluxe Double
          Stayed 1 night in January 2019

          Value”

          Sarangani Highland is a place to relax in, the garden and view is the best in the area by far, rooms are clean and a good size, the staff are first rate, the food is very good and a good price

          Reviewed January 23, 2019

          See room deals

          8.4
          Excellent
          MARIA from Philippines
          Family with young children
          Deluxe Double
          Stayed 1 night in February 2017

          Great for young children!!”

          View is great. My kid loves it. Facilities great for an outdoor garden. Breeze is clean, though GenSan is generally hot in temperature. I just hope in the future it has a pool and a playground to complete it. Only problem is the receptionist, we scheduled transfers at 2pm but she changed it to 1pm and informed us 11:30am that morning. We found ourselves rushing our lunch. So annoying.

          Reviewed February 18, 2017

          See room deals

          8.8
          Excellent
          Martin from United Kingdom
          Group
          Deluxe Double
          Stayed 2 nights in January 2016

          Very peaceful hotel with amazing views”

          The hotel was very peaceful and the views were incredible. The service was excellent and the food was reasonably priced and delicious. There is ongoing building on the premises to accommodate more guests. The gardens were very tranquil. It is a place to wind down and relax and we really enjoyed our time there

          Reviewed January 28, 2016

          See room deals

          10.0
          Exceptional
          Arnie from Philippines
          Solo traveler
          Family Room for 7 People
          Stayed 1 night in February 2019

          Exceptional”

          Returning traveller to this hotel. Very polite and helpful staff. Clean and affordable rooms. Safe and with free shuttle service. Totally recommendable. Hats off to the crews and management.

          Reviewed January 05, 2020

          See room deals

          8.3
          Excellent
          Maria from Philippines
          Family with teens
          Deluxe Double
          Stayed 1 night in July 2012

          The garden added to the appeal of the hotel”

          The staff and management were very freiendly and accommodating

          We enjoyed our stay as the hotel was away from the city... it was a relaxing stay with the resto situated in a garden. I guess the place is secure enough as there were several US Navy personnel booked there while we were there, which came as a surprise. But the rooms are too small considering that the place has a luxury of space situated outside of the city. It would have added more comfort.

          Reviewed July 13, 2012

          See room deals

          10.0
          Exceptional
          Mae from United States
          Family with teens
          Deluxe Quadruple Room with Breakfast**
          Stayed 3 nights in October 2017

          A Great Beautiful Hotel”

          We are very impressed with the Hotel, surrounded with lots of Beautiful flowers. The Host Ms. Anna is very helpful. I would definitely stay here again.

          Reviewed November 10, 2017

          See room deals

          7.6
          Very good
          Rhea from Philippines
          Group
          Deluxe Double
          Stayed 1 night in May 2017

          No hot water in group room :(”

          Everything was generally ok but the water heater did not work :(

          Reviewed June 24, 2017

          See room deals

          5.0
          Chris from United Kingdom
          Couple
          Deluxe Double
          Stayed 1 night in March 2013

          "OK", bur with care it could be an excellent hotel”

          Quiet, lovely daytime view across Sarangani Bay from the open-air restaurant, good evening food

          We had high expectations for the hotel because several Filipino artists and celebrities (most recently Chris Aquino, President Aquino's sister) stay there when visiting Gensan. The hotel is on the opposite side of the airport from the city, about 500m off the highway at the top of a dirt road. There is a security-guard at the gate but the hotel's perimeter is extensive and otherwise unguarded so guests might feel hotel security is inadequate. The room was air-conditioned, with tiled floor, reasonably clean, and very simply furnished. The bed was a queen size wood-frame with a firm foam mattress. The room had a balcony accessed by a solid wood door, but the view from the balcony was not exceptional. The rooms have heavily colored glass windows which gives no view. The bathroom was small with the toilet positioned so close to the wash-basin that it was difficult to wash and shave. The shower was warm but not hot. Our bathroom had water on the floor and a strong sewage smell. The bathroom amenities are inadequate; just a small sachet of cheap shampoo, a small soap, no toothbrushes (extra charge) and no complimentary bottled water; towels are provided. The dinner menu was excellent but the breakfast was of very poor quality. Brewed coffee was available at extra charge, and more than one cup of the Nescafe sachet coffee also cost extra. The view from the open-air restaurant is very nice and tranquil and this would be an amazing place for breakfast if only the hotel would improve the breakfast menu. Overall I was left feeling this could be a wonderful hotel if the management would: 1 - Replace the colored glass windows with real windows. 2 - Redesign the layout of the bathrooms to position the toilet-bowl away from the wash-basin. 3 - Train the staff to properly inspect the rooms. 4 - Train the restaurant staff to be more attentive. 5 - Improve the breakfast menu. 6 - Increase security. Then this will be a sold-out true 3 - 4 star hotel.

          Reviewed March 20, 2013

          See room deals

          10.0
          Exceptional
          Ruby from Philippines
          Family with young children
          Deluxe Single
          Stayed 1 night in May 2018

          Great Ambience and very friendly staff”

          The ambience was wonderful,the food was great and the staff are very accomodating.The room was very clean and neat!

          Reviewed May 25, 2018

          See room deals

          8.0
          Excellent
          Julie from Philippines
          Group
          Family Room for 7 People
          Stayed 1 night in March 2017

          Value for Money”

          Value for Money indeed! Paid 2,600 for a room good for 8 pax (7 beds & 1 extra bed). Super cheap ❤️ Had fun staying there, my only concern is the cleanliness, its 3 out of 5 due to dirts in bed sheets and mosquitos but the staff are quick in assisting clients.

          Reviewed March 06, 2017

          See room deals

          9.2
          Exceptional
          Ryan from Australia
          Couple
          Deluxe Double
          Stayed 2 nights in April 2019

          Enjoyable stay, expect to wait for food...”

          Great value accommodation, stunning gardens, facilities are nice enough and staff are friendly. If you're eating at the resturant, allow nearly an hour as they are often understaffed. The meals are a bit overpriced too...

          Reviewed April 30, 2019

          See room deals

          8.4
          Excellent
          Earl from Philippines
          Group
          Deluxe Triple
          Stayed 2 nights in June 2017

          Excellent”

          We had our wedding here. We booked some rooms for our guests. They enjoyed the place. Staffs were very accommodating.

          Reviewed July 01, 2017

          See room deals

          8.8
          Excellent
          Earl from Philippines
          Couple
          Deluxe Single
          Stayed 1 night in June 2017

          Excellent”

          we booked our family and friends here for our wedding last June 2017. they all had a great stay here. This is where we had our wedding. beautiful place, good people and excellent service. food is good here.

          Reviewed August 01, 2017

          See room deals

          8.8
          Excellent
          Earl from Philippines
          Couple
          Deluxe Double
          Stayed 2 nights in June 2017

          Excellent”

          we booked our family and friends here for our wedding last June 2017. they all had a great stay here. This is where we had our wedding. beautiful place, good people and excellent service. food is good here.

          Reviewed August 01, 2017

          See room deals

          8.8
          Excellent
          Earl from Philippines
          Couple
          Family Room for 7 People
          Stayed 2 nights in June 2017

          Excellent”

          we booked our family and friends here for our wedding last June 2017. they all had a great stay here. This is where we had our wedding. beautiful place, good people and excellent service. food is good here.

          Reviewed August 01, 2017

          See room deals

          8.8
          Excellent
          Earl from Philippines
          Solo traveler
          Deluxe Double
          Stayed 2 nights in June 2017

          Excellent”

          we booked our family and friends here for our wedding last June 2017. they all had a great stay here. This is where we had our wedding. beautiful place, good people and excellent service. food is good here.

          Reviewed August 01, 2017

          See room deals

          8.8
          Excellent
          Earl from Philippines
          Couple
          Deluxe Quadruple
          Stayed 2 nights in June 2017

          Excellent”

          we booked our family and friends here for our wedding last June 2017. they all had a great stay here. This is where we had our wedding. beautiful place, good people and excellent service. food is good here.

          Reviewed August 01, 2017

          See room deals

          5.2
          Mayumi from Japan
          Group
          Deluxe Double
          Stayed 1 night in March 2017

          The view is great. But the service is meh.”

          I love the view in this place. They keep their gardens maintained. I just do not like their service in the hotel. It's too mabagal. And for the breakfast it takes too long for them to serve your food. It took us almost an hour and a half waiting for the food.. The food by the way is okay. I would recommend this place for its scenic view. If you're looking for one. The room where we're at had a low lighting so it's dim especially in the morning. Maybe because it has something to do with the heat of the sun. I hope they'd fix that though.

          Reviewed March 22, 2017

          See room deals

          4.3
          Matthias from Germany
          Couple
          Deluxe Double
          Stayed 2 nights in December 2013

          Disappointing”

          Food, staff performance, landscape

          All the bad experiences we made seem to be due to strange management, while the staff was always friendly and tried to be genuinely accommodating, when possible. Our room looked as if they just ran out of money in the middle of construction. The ceramics in the bathroom were some of the most beautiful I've ever seen, but there was a super-tiny faucet connected to the basin that didn't even allow you to fit your hand under it, because it was undersized. The toilet bowl was placed too close to the shower, it was almost inside it. The rest of the complex displayed a similar half-heartedness. Beautiful plants, view and craftswork aside, as soon as you looked around a corner or under a balcony, it was all trash and neglect. Sad. My wife became sick and I went to the front desk to ask for paracetamol. They charged me money, which is - according to my wife - against the law in the Philippines. Our room was not cleaned, no attempt was even made to knock on our door. The food was of good pricing and quality, BUT the quest for vegetarian food options was trying. We asked in advance whether we can change the meat in the breakfast to more fruits or egg instead. We were told this is impossible because its a set. That's bad service, and also discriminating. A la carte, they only had few vegetarian dishes, and when they told us that they are out of stock when we ordered bitter melon, we became somewhat angry, because my wife had to eat the same dish 3 times in a row and bitter melon is one of the easiest vegetables to get. Then, magically, the dish became available. We tried to get an early ride to the tuna port. We wanted to leave at 5am in order to see the auctions, but they insisted that 5:30 is okay. Later they told us that we should go earlier, so we decided for 5am after all. 5am we went to the front desk and the driver didn't show up for 30 minutes. There were nice things, but don't come before the place is managed properly and the customer service an actual priorit

          Reviewed January 06, 2014

          See room deals

          12
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss