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Sapa Relax Hotel & Spa
Sapa Relax Hotel & Spa
Sapa Relax Hotel & Spa
Sapa Relax Hotel & Spa
Sapa Relax Hotel & Spa
Sapa Relax Hotel & Spa
Sapa Relax Hotel & Spa

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9.2

Exceptional

1,312 reviews

1,312 reviews

Housekeeping24
Breakfast21
View21
See map

8.7

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Hung's Organic farm

60 m

Mini Mart

170 m

Indigo Cat

180 m

Love Market

200 m

Sapa Ethnic School

240 m

Popular landmarks
Muong Hoa Valley

420 m

Ham Rong Mountain

660 m

Sun World Fansipan Legend

910 m

Cat Cat Ethnic Village

980 m

Love Waterfall

4.7 km

Closest landmarks
Sa Pa Clinic

140 m

Mountain Bar & Pub

170 m

Sapa Hospital

260 m

Sapa Tourist Information Center

290 m

Ta Van Village

350 m

Sapa Relax Hotel & Spa

19A Dong Loi, Sapa, Lao Cai, Sapa City Center, Sapa, Vietnam, 661300 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sapa City Center part of Sapa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

290 meters to The Stone Church (Holy Rosary Church)

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Sauna

Shuttle service

Free Wi-Fi in all rooms!

Value for money8.9
Distance to city center0.6 km
Location rating8.7
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.8 km

Rooms available at Sapa Relax Hotel & Spa

Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Balcony
...
  • Mountain view
  • Balcony/terrace
  • 1 single bed or 2 semi doub...
Enter dates to see prices
De Luxe Family
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
Executive City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double or Twin
...
  • Room size: 28 m²/301 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Suite View
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Executive Room with Mountain View
...
  • Room size: 35 m²/377 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Suite with Mountain View
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
Enter dates to see prices
Suite with Mountain View
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Family Suite (No Window,Area:50)
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sapa Relax Hotel & Spa?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sapa Relax Hotel & Spa?

    Sapa Relax Hotel & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sapa Relax Hotel & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sapa Relax Hotel & Spa has a car park available for guests. Parking is available for an additional charge. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Sapa Relax Hotel & Spa?

    Start your mornings right, with the continental and buffet breakfast options offered at Sapa Relax Hotel & Spa. Adults can enjoy breakfast offered with an additional charge of 300000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Sapa Relax Hotel & Spa?

    Sapa Relax Hotel & Spa features an on-site restaurant for your dining convenience.

    What is the smoking policy at Sapa Relax Hotel & Spa?

    Sapa Relax Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Sapa Relax Hotel & Spa?

    The closest train, metro, or bus station is Sapa Bus Station, 1.3 km away from Sapa Relax Hotel & Spa.

    What restaurants are nearby Sapa Relax Hotel & Spa?

    Sapa Relax Hotel & Spa is located in Sapa City Center, famous for good restaurants such as HighlanD Sapa Cafe, Romano's Pizza and Chapa Star Restaurant.

    What popular shopping places are close to Sapa Relax Hotel & Spa?

    Sapa Relax Hotel & Spa is located in Sapa City Center area which features shopping places such as Sapa Market, Can Cau Market and Indigo Cat.

    What are popular attractions near Sapa Relax Hotel & Spa?

    Sapa Relax Hotel & Spa is located in Sapa City Center area, which is famous for attractions such as Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

    What popular natural sightseeing spots are close to Sapa Relax Hotel & Spa?

    Sapa Relax Hotel & Spa is located within Sapa City Center, which makes it conveniently close to natural sights including Fansipan Mountain, Muong Hoa Valley and Love Waterfall.

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    Explore the neighborhood

    What people love about Sapa Relax Hotel & Spa

    • 8.8

      Excellent

      "My partner and I had a comfortable stay."

      Hayley

      |

      December 19, 2020

    • 9.2

      Exceptional
      Staff 

      "Staff: good."

      Sait

      |

      May 16, 2020

    • 10

      Exceptional
      Staff 

      "Staff was extremely friendly and the room was very comfortable."

      Brendan

      |

      March 10, 2020

    Property ranking|Compared to 390 Sapa properties
    See all rankings
    Service score
    9.2/10
    Cleanliness score
    9/10
    Value for money score
    8.9/10
    Room size
    36 sqm.
    Better than
    90
    %
    of Sapa properties
    Better than
    90
    %
    of Sapa properties
    Better than
    88
    %
    of Sapa properties
    Bigger than
    88
    %
    of Sapa properties
    Overall rating:

    9.2

    Exceptional
    1,312 reviews
    Cleanliness
    9.0
    Facilities
    8.6
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    You can walk to any place of Sapa Centre cause its location ...
    Dat from Vietnam
    Couple
    More about Sapa Relax Hotel & Spa

    More about Sapa Relax Hotel & Spa

    Sapa Relax Hotel & Spa

    Do more sightseeing in the famous neighborhoods of Sapa with a stay at Sapa Relax Hotel & Spa.
    Have a hassle-free trip while enjoying the services and amenities offered by Sapa Relax Hotel & Spa. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Sapa even more convenient.
    Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sapa Relax Hotel & Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    Enjoy the services offered at Sapa Relax Hotel & Spa from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Sapa Relax Hotel & Spa even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the cable TV is provided in some rooms.
    In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at Sapa Relax Hotel & Spa begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Recreational facilities at Sapa Relax Hotel & Spa are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's hiking trails.
    Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Don't miss out on all that Sapa has to offer during your stay at Sapa Relax Hotel & Spa. The most famous landmark nearby is Cat Cat Ethnic Village just 980 m away.


    Reasons to stay here

    Facilities at this hotel are rated higher than 89% of other accommodations in the city.
    Past guests love the cleanliness here, ranking it higher than 89% of the city's accommodation.
    Staff and service here are considered high quality by past guests whose ratings put it above 90% of the city's options.

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    Amenities and facilities
    Excellent
    Facilities

    8.6

    Most talked about facilities

    Breakfast

    15 mentions

    Housekeeping

    8 mentions

    View

    6 mentions

    Internet

    1 mention

    Languages spoken

    • English
    • Vietnamese

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Hiking
    • Massage
    • On-site entertainment
    • Sauna
    • Spa
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Food delivery
    • Grooming service
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Family room
    • Kids meal

    Access

    • Allergy-free rooms
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Shuttle service
    • Taxi service
    • Valet parking

    Available in all rooms

    • Accessible by elevator
    • Accessible toilet
    • Accessible vanities
    • Adapted bath
    • Adapter
    • Air conditioning
    • Air purifier
    • Alarm clock
    • Baby safety gates
    • Bathrobes
    • Carpeting
    • Closet
    • Clothes rack
    • Complimentary tea
    • Desk
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Free welcome drink
    • Hair dryer
    • Hand sanitizer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Linens
    • Locker
    • Mini bar
    • Mirror
    • Mobile hotspot device
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Shared bathroom
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • TV [flat screen]
    • Wake-up service
    • Walk-in shower
    • Wooden/parqueted flooring
    Food and dining
    Restaurants on site

    Muong Hoa Valley Restaurant

    • Menu: Buffet, A-la-carte
    Location
    19A Dong Loi, Sapa, Lao Cai, Sapa City Center, Sapa, Vietnam, 661300
    Excellent
    Location

    8.7

    Airports

    • Dien Bien Phu Airport (DIN) - Vietnam
      134.8 km
    • Wenshan Puzhehei Airport (WNH) - China
      145.9 km

    Public transportation

    • Sapa Bus Station
      1.4 km

    Hospital or clinic

    • Sa Pa Clinic
      140 m

    Shopping

    • Sapa Market
      1.3 km

    Convenience store

    • Huai Thu Grocery Store
      890 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • The Stone Church (Holy Rosary Church)
      300 m
    • Quang Truong Square
      320 m
    • Muong Hoa Valley
      420 m
    • Ham Rong Mountain
      660 m
    • Sun World Fansipan Legend
      910 m
    • Cat Cat Ethnic Village
      980 m
    • Love Waterfall
      4.7 km
    • Thac Bac Waterfall (Silver Falls)
      7.4 km
    • Ta Phin Village
      7.5 km
    • Fansipan Mountain
      7.6 km

    Nearby landmarks

    • Hung's Organic farm
      60 m
    • Sa Pa Clinic
      140 m
    • Mini Mart
      170 m
    • Mountain Bar & Pub
      170 m
    • Indigo Cat
      180 m
    • Love Market
      200 m
    • Sapa Ethnic School
      240 m
    • Sun Plaza
      250 m
    • Lao Chai Village
      250 m
    • Sapa Hospital
      260 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee350000 VND
    • Distance from city center0.6 km

    Extras

    • Breakfast charge (unless included in room price)300000 VND

    The property

    • Number of floors8
    • Number of restaurants1
    • Number of rooms 58
    • Room voltage220
    • Most recent renovation2017
    Property announcements

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Sapa Relax Hotel & Spa from real guests

    Provided by verified guests of Agoda
    8.9
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location8.7
    Service9.2
    Value for money8.9
    High score for Sapa
    Rating
    9+ Exceptional (128)
    8-9 Excellent (46)
    7-8 Very Good (22)
    6-7 Good (5)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (35)
    Jun - Aug (43)
    Sep - Nov (86)
    Dec - Feb (56)
    All guests (456)
    All room types
    All languages

    Show reviews that mention 

    Showing 220 verified guest comments
    12345
    10.0
    Exceptional
    Brian from United States
    Couple
    Superior Double or Twin
    Stayed 2 nights in May 2018

    One of the best hotel experiences I've ever had”

    I'm at a loss for words at how amazing my stay was at Sapa Relax Hotel & Spa. The hotel is relatively new and my girlfriend and I took a bit of a risk booking a room here. We were not disappointed! The accommodations were very clean, beautiful, and modern. The complimentary breakfast was delicious (not mediocre like many other hotels in Vietnam). The staff was incredibly friendly and treated us with great warmth. We felt as though we were more than just regular hotel guests. Anything we needed, they provided--including recommendations on activities to do around town. We were able to get massages right in the hotel and left the spa feeling like a million bucks. The view of the terraced mountains from our bedroom balcony was breathtaking. I only wish I could give this hotel 6 stars! This is the gold standard for hotels in Vietnam, and VERY reasonably priced!! Do yourself a favor and book your stay here when you are in Sapa. I definitely will again whenever I am back in town.

    Reviewed May 25, 2018

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    10.0
    Exceptional
    Tha from Myanmar
    Couple
    Executive Balcony
    Stayed 2 nights in November 2019

    Excellent Hospitality ”

    Without doubt, Sapa Relax Hotel is one of the favorites hotel I have ever stayed. Upon arrival on 4am, we were warmly welcomed with warm ginger tea and room was ready as well as check in process was very smooth. After taking flights and whole night bus from Ha Noi to Sapa, that kind of service was we expected to relax. The room was very comfy with beautiful valley view. I truly enjoyed two days of staying there in sapa. The staffs were very friendly, breakfast was good and value for money with strategic location. Overall, the atmosphere was feeling like home to me. Special thanks for Mr Kenny (Customer Service Manager) who does a great job and giving us some snacks when we checked out. I would recommend this hotel and it is a true sample of excellent hospitality.

    Reviewed November 25, 2019

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    9.6
    Exceptional
    Solveig
    Couple
    Executive City View
    Stayed 1 night in June 2019

    Amazing stay”

    Our stay at SaPa Relax Hotel & Spa was very nice. Huy one of the employees is simply great and took good care of us from the moment we checked in to the very last second of our stay. They even kept our luggage safe at the reception after check out so we could enjoy the city without carrying them around. Highly recommend, we loved it! (Get the mountain view, you will not regret it)

    Reviewed June 11, 2019

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    8.8
    Excellent
    Tan from Singapore
    Family with young children
    Superior Double or Twin
    Stayed 2 nights in November 2018

    Located at Sapa Town Center.”

    We reach at the Sapa Relax Hotel at very early morning about 6:45am (after the 8-hrs whole night train journey from Hanoi to Lao Cai & from Lao Cai took again 01 hr. Van to Sapa Town). The Hotel Staff welcome & served us with a warn "Jujube Tea". The outside weather is cold. Although the room we booked was not ready for us to "check-in" at the movement. the nice hotel manager still provide us with one of spare room for temporary 2-hrs for us to take a short break & shower. Really appreciated & admired.

    Reviewed December 02, 2018

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    9.2
    Exceptional
    Pham from Vietnam
    Family with young children
    Executive Balcony
    Stayed 2 nights in November 2019

    Great hotel for Sapa trip”

    My family was upgraded from Executive Balcony with Mountain View to Suite View free of charge for our two-night stay. The services are quite excellent and staff is very friendly. However, TVs there were using Viettel TV box which is not very good for connection, they took us several minutes to start a movie or TV program. Besides, the bathroom also lacks clothes hangers and bathrobes. By the way, we had a good stay with Sapa Relax, view was great as well, and we even received nice parting gifts. You should visit here once when arriving in Sapa.

    Reviewed December 08, 2019

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    10.0
    Exceptional
    Moshe from United States
    Group
    Superior Double or Twin
    Stayed 1 night in January 2020

    Exceptional”

    Had a wonderful "Relaxed" stay at the Sapa Relax Hotel & Spa, CLean, Specious, friendly helping staff, great location, restaurants, Tram, Center of town... (Laundry next door...)

    Reviewed January 17, 2020

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    9.6
    Exceptional
    Carolyn
    Couple
    Suite View
    Stayed 4 nights in August 2019

    Exceptional”

    We had a 2 day stay in Sapa Relax Hotel in a suite with a mountain view. The service and facilities were very good. Great air con. Comfortable bed with a great lounge area and 2 tvs. Very quiet to sleep. We enjoyed a great foot massage downstairs and had a lovely dinner in their restaurant. Breakfast was outstanding. A special mention to Mr Kenny who was fantastic and very helpful.

    Reviewed September 03, 2019

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    9.6
    Exceptional
    Jagathesh from Singapore
    Solo traveler
    Executive City View
    Stayed 4 nights in October 2018

    Nice Hotel with Good service from Staff”

    Hotel location is just a few minutes away from Sapa Town. The view from the hotel was awesome. Service from the hotel staff was excellent however, there were some minor mistakes and flaws during my stay. Room phone was not working and was not resolved during my 4 nights stay. I had ordered food to be delivered to my room but they had forgotten about it. I had to go down and remind them about it as the room phone was not working. I appreciated that they admitted their mistake and apologized. I sincerely hope they can work on the above as otherwise, the ambience of the hotel and the service of the staff is great. I will definitely recommend this hotel to my friends and family.

    Reviewed October 29, 2018

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    10.0
    Exceptional
    Ivan from Australia
    Couple
    Superior Double or Twin
    Stayed 1 night in May 2018

    Excelent hotel to rest after trekking”

    We had to stay and extra day in Sapa and decided to spent one night here. The room was extremely comfy, especially the pillow. The hotel has opened recently and everything is new. Staff is helpful, they helped me top up my phone. I didn't try the SPA though. Breakfast can be improved but it had many options. I'd recommend staying here.

    Reviewed May 05, 2018

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    8.8
    Excellent
    Sa from Vietnam
    Family with teens
    Executive City View
    Stayed 2 nights in June 2018

    A great place to stay in center of SaPa”

    This hotel is a clean one with new facilities. We were impressed with the closeness of the manager there to help us in advising places to travel in Sapa. Although breakfast is not vary, we thought the breakfast were good to have in this hotel. The location is great at the main road nearby offers a lot of different restaurants to choose from. Also, the hotel is close to various main attractions in the town of Sapa. I would definitely recommend this place for future travelers.

    Reviewed June 21, 2018

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    10.0
    Exceptional
    Roger from Singapore
    Group
    Superior Double or Twin
    Stayed 1 night in July 2019

    Exceptional”

    friendly and helpful staff. although near the entrance of the hotel there still some rennovation going on making it slightly unaccessible if you have luggage with you the manager mr nyugen was really helpful in bringing our luggage to the church. the rooms have nice views as well the room that i stayed had full glass window which allows me to enjoy the sapa hill view . overall its a pleasant experience

    Reviewed July 21, 2019

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    8.4
    Excellent
    K from Singapore
    Solo traveler
    Deluxe City View
    Stayed 2 nights in June 2018

    Comfortable and a pleasurable stay (deluxe room)”

    slight walking distance to the center of town. as sapa is small, you can go anywhere from this hotel too. breakfast is pretty good, the hosts are very polite and courteous. room is pretty clean and bed is very comfortable. arrived early but allows me a place in the spa to freshen up while waiting to check-in. definitely recommended.

    Reviewed June 16, 2018

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    10.0
    Exceptional
    Barbara from United Kingdom
    Couple
    Executive City View
    Stayed 1 night in May 2019

    Amazing hotel with super helpful and friendly staff”

    Beautiful hotel in a very convenient location. After 2 days trek we booked this hotel to enjoy and relax one afternoon/night. I would definitely come back here when visiting Sapa. We also got a complimentary upgrade upon arrival.

    Reviewed May 14, 2019

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    8.4
    Excellent
    Sanjay from Canada
    Couple
    Suite View
    Stayed 3 nights in June 2019

    Newly renovated hotel with excellent room”

    Stayed at the Suite room. The room was large with great view of the valley. The room was well designed and clean. Breakfast was good. Lots of construction going on nearby the hotel however hotel room was quiet. The Manager gave fruits and snacks for the journey back which was nice. Hotel near Sapa city centre with options nearby.

    Reviewed June 27, 2019

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    10.0
    Exceptional
    Sơn from Vietnam
    Couple
    Deluxe City View
    Stayed 1 night in December 2019

    Really friendly and professional staffs. High quality hotel room”

    The staffs here were really friendly. They helped and supported us until we got on shuttle bus of railway station. At that time, we already checked out 3 hours ago. The room was cleaned, smel good, well prepared and even decorated with rose petals. It has everything we needed for the trip. Good experience in the first trip to Sapa.

    Reviewed December 21, 2019

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    10.0
    Exceptional
    Guy
    Couple
    Deluxe City View
    Stayed 1 night in October 2019

    Excellent hotel! Would definitely come again”

    From the moment we stepped in the staff were so nice and helpful! We were upgraded for free (because of our honeymoon). Breakfast is absolutely amazing. Perfect location is Sapa. Thank you very much!

    Reviewed October 31, 2019

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    10.0
    Exceptional
    chee from Malaysia
    Couple
    Suite View
    Stayed 1 night in March 2018

    Best hotel among those we visited in Vietnam”

    I guess this is where I use the word exceptional. We had a night stay at their suite room and was pretty regret that we did not stay extra nights that. Everything was great at the hotel despite the not-so-good experience at Sapa. Would definitely recommend this hotel to friends!

    Reviewed March 19, 2018

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    8.8
    Excellent
    Joachim from Singapore
    Couple
    Executive City View
    Stayed 1 night in December 2018

    Easy location to find”

    Overall, a pleasant stay. Staff readily available to offer advice on what to do in Sapa. Breakfast that came with the room was rather disappointing - wished that there were a bit more appetising dishes which non-Vietnamese were more used to. Great view from the balcony overlooking many of the mountains and hills surrounding Sapa.

    Reviewed April 24, 2019

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    9.6
    Exceptional
    Penelope from Australia
    Couple
    Suite View
    Stayed 2 nights in April 2018

    Great service”

    The staff at this hotel are amazing and gave us some great tips for getting around Sapa. We stayed in the suite and it was huge and perfect for those foggy days.

    Reviewed April 18, 2018

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    10.0
    Exceptional
    Joash from Singapore
    Solo traveler
    Superior Double or Twin
    Stayed 1 night in October 2018

    Exceptional”

    Staff are extremely friendly and help me a lot with booking and arranging the transport to and fro Lao Cai train station. Location is in the heart and centre of sapa. Easily accessible to many attractions.

    Reviewed October 06, 2018

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