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Sapa Horizon Hotel
Sapa Horizon Hotel
Sapa Horizon Hotel
Sapa Horizon Hotel
Sapa Horizon Hotel
Sapa Horizon Hotel
Sapa Horizon Hotel

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9.5

Exceptional

1,426 reviews

1,426 reviews

View96
Housekeeping63
Breakfast61
See map

9.6

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Mini Mart

30 m

Lao Chai Village

70 m

Love Market

70 m

Sapa Ethnic School

80 m

Notre Dame Cathedral Sapa

110 m

Popular landmarks
Muong Hoa Valley

370 m

Ham Rong Mountain

560 m

Sun World Fansipan Legend

890 m

Cat Cat Ethnic Village

1.1 km

Love Waterfall

4.5 km

Closest landmarks
Sapa Hospital

70 m

Mountain Bar & Pub

140 m

Sa Pa Clinic

150 m

Sapa Tourist Information Center

190 m

Sapa Culture Museum

280 m

Sapa Horizon Hotel

018 Pham Xuan Huan Street, Group 7C, Sapa City Center, Sapa, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sapa City Center part of Sapa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Sparkling clean

130 meters to The Stone Church (Holy Rosary Church)

Top Value

Check-in [24-hour]

Excellent room comfort & quality

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Steamroom
Eco & Adventure
Hiking
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Shuttle service

Steamroom

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money9.4
Location rating9.6
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport135.0 km

Rooms available at Sapa Horizon Hotel

Family Room with Balcony
...
  • Room size: 56 m²/603 ft²
  • Street view
  • 2 queen beds and 1 single b...
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Deluxe Room with Balcony
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 1 double bed or 2 single be...
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Premier Room with Balcony
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Executive Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
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Horizon View Room
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 double bed or 2 single be...
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Superior Room with Balcony
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 1 double bed or 2 single be...
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Twin Suite with Balcony
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 single beds
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Queen Suite with Balcony
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 queen bed
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Junior Deluxe Room with Balcony
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Room, Balcony(2 Queen Beds and 1 Twin Bed)
...
  • Room size: 55 m²/592 ft²
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Frequently asked questions

How much does it cost to stay at Sapa Horizon Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Sapa Horizon Hotel?

Check-in is from 01:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Sapa Horizon Hotel?

Sapa Horizon Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 175 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sapa Horizon Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sapa Horizon Hotel?

Start your mornings right, with the à la carte and buffet breakfast options offered at Sapa Horizon Hotel. There's an additional charge of 10 USD for adults and 5 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sapa Horizon Hotel?

Sapa Horizon Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

What is the smoking policy at Sapa Horizon Hotel?

Sapa Horizon Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sapa Horizon Hotel?

The closest train, metro, or bus station to Sapa Horizon Hotel is Sapa Bus Station, 1.2 km away.

What restaurants are nearby Sapa Horizon Hotel?

Sapa Horizon Hotel’s neighborhood is Sapa City Center which includes popular restaurants such as Paradise View Restaurant, Chapa Garden Restaurant and Viet Emotion Sapa Coffee and Restaurant.

What popular shopping places are close to Sapa Horizon Hotel?

Shopping options in Sapa Horizon Hotel’s Sapa City Center neighborhood include Sapa Market, Can Cau Market and Love Market.

What are popular attractions near Sapa Horizon Hotel?

Sapa Horizon Hotel’s location in the Sapa City Center neighborhood makes it close to famous attractions including Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

What popular natural sightseeing spots are close to Sapa Horizon Hotel?

Sapa Horizon Hotel’s nearby natural sights include Fansipan Mountain, Muong Hoa Valley and Love Waterfall located in the same Sapa City Center area.

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Explore the neighborhood

What people love about Sapa Horizon Hotel

  • 10

    Exceptional

    "The view is spectacular with Mountain View from our bed!"

    Alywin

    |

    August 8, 2022

  • 9.2

    Exceptional
    Staff 

    "Officer was nice and so kind."

    Tanapol

    |

    August 5, 2022

  • 9.2

    Exceptional

    "Definitely recommend to others."

    Michelle

    |

    August 1, 2022

Property ranking|Compared to 390 Sapa properties
See all rankings
Service score
9.8/10
Cleanliness score
9.7/10
Location score
9.6/10
Value for money score
9.4/10
Better than
99
%
of Sapa properties
Better than
99
%
of Sapa properties
Better than
98
%
of Sapa properties
Better than
96
%
of Sapa properties
Overall rating:

9.5

Exceptional
1,426 reviews
Cleanliness
9.7
Facilities
9.2
Location
9.6
Read all reviews >
What travelers say they love:
Friendly staffs, good service and helpful.
you from Singapore
Couple
More about Sapa Horizon Hotel

More about Sapa Horizon Hotel

Sapa Horizon Hotel

Enjoy all the sightseeing options of Sapa with a stay at Sapa Horizon Hotel.
The range of services provided by Sapa Horizon Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Sapa.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Sapa Horizon Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Sapa Horizon Hotel include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Sapa Horizon Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Sapa Horizon Hotel begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Sapa Horizon Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel.


Around the property

This is your chance to explore all that Sapa has to offer. The most well-known nearby local attraction is Cat Cat Ethnic Village which is located just about 1.1 km away.


Reasons to stay here

This hotel stands above the rest with a cleanliness score that beats 98% of accommodations in the city.
This hotel scores higher than 98% of accommodations in the city for its location.
This hotel stands out for its staff and service, scoring higher than 99% of the city's accommodation.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

48 mentions

View

29 mentions

Housekeeping

25 mentions

Food & Dining

13 mentions

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • Massage
  • Spa
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Rooms sanitized between stays
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Vegetarian
  • Gluten-free
Restaurants on site

Authentic Sapa Restaurant

  • Cuisine: Vietnamese
  • Menu: Buffet
Location
018 Pham Xuan Huan Street, Group 7C, Sapa City Center, Sapa, Vietnam
Exceptional
Location

9.6

Airports

  • Dien Bien Phu Airport (DIN) - Vietnam
    135.0 km
  • Wenshan Puzhehei Airport (WNH) - China
    145.7 km

Public transportation

  • Sapa Bus Station
    1.2 km

Hospital or clinic

  • Sapa Hospital
    70 m

Shopping

  • Sapa Market
    1.2 km

Convenience store

  • Ba Nhat Grocery Store
    750 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Stone Church (Holy Rosary Church)
    130 m
  • Quang Truong Square
    250 m
  • Muong Hoa Valley
    370 m
  • Ham Rong Mountain
    560 m
  • Sun World Fansipan Legend
    890 m
  • Cat Cat Ethnic Village
    1.1 km
  • Love Waterfall
    4.5 km
  • Ta Phin Village
    7.3 km
  • Thac Bac Waterfall (Silver Falls)
    7.4 km
  • Fansipan Mountain
    7.7 km

Nearby landmarks

  • Mini Mart
    30 m
  • Lao Chai Village
    70 m
  • Love Market
    70 m
  • Sapa Hospital
    70 m
  • Sapa Ethnic School
    80 m
  • Notre Dame Cathedral Sapa
    110 m
  • The Stone Church (Holy Rosary Church)
    130 m
  • Mountain Bar & Pub
    140 m
  • Hung's Organic farm
    140 m
  • Sa Pa Clinic
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from13:00
  • Check-out until11:00

Getting around

  • Airport transfer fee175 USD

Extras

  • Breakfast charge (unless included in room price)10 USD

The property

  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 25
  • Room voltage220
  • Most recent renovation2017
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Sapa Horizon Hotel from real guests

Provided by verified guests of Agoda
9.5
/
10
Cleanliness9.7
Facilities9.2
Location9.6
Service9.8
Value for money9.4
High score for Sapa
Rating
9+ Exceptional (754)
8-9 Excellent (60)
7-8 Very Good (28)
6-7 Good (4)
<6 Below Expectation (7)
Time of the year
Mar - May (187)
Jun - Aug (181)
Sep - Nov (233)
Dec - Feb (252)
All guests (1,195)
All room types
All languages

Show reviews that mention 

Showing 853 verified guest comments
12345
9.6
Exceptional
BEE from Singapore
Couple
Horizon View Room
Stayed 2 nights in October 2017

Best choice in Sapa Town ”

We stayed 2 nights at Sapa Horizon Hotel. They were previously named as Sapa Paradise View Hotel but renamed as Sapa Horizon Hotel after their renovation. Our initial choice was another hotel nearer the lake. However, as that hotel did not offer non-smoking room on non-smoking floor, we chose to stay with Sapa Horizon Hotel instead. Since both of us have sinus, this is an important criteria for us. We were so glad to stay with Sapa Horizon Hotel and here are why we highly recommend this hotel to visitors to Sapa Town. 1. Responsive. Prior to booking, we made some clarifications about the room before making our decision. David was so quick to answer all my emails. I even asked him about the flooding condition in Northern Vietnam the night before our flight. He gave us an update before we flew to Vietnam. It was comforting to know that we had someone to count on in Vietnam, especially when we couldn't speak the language. 2. Friendly and service excellence. After a few days in Sapa, we came to realise that friendliness and service excellence were not a given in Sapa. At Sapa Horizon Hotel, we were always greeted with a friendly smile by staff who are ever ready to help us. Mr Kim even offered us a free room to shower after our trekking tour, even after we had checked out from their hotel! 3. Quiet. I'm a very light sleeper and I usually don't sleep well in hotels if I can hear noise from the road or even from next door. Our room in Sapa Horizon Hotel was so quiet; I was able to sleep right through on both nights. Mr Kim said their renovation included double glazed windows which completely cut off noise from the streets. 4. Comfort, food and more. The bed was really comfortable. The firmness was just right for us. The hotel provides international channels including HBO. The breakfast buffet has more than 20 varieties of food choices! It may not be of Michelin Star standard, but good enough to fuel us up for the day. To David, Mr Kim and staff, Thank you for yo

Reviewed October 19, 2017

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10.0
Exceptional
Viet from Germany
Couple
Executive Room with Balcony
Stayed 2 nights in August 2018

My experience ”

We spent 3 days in sapa and was looking for a high quality hotel to rest after days of trekking and adventures. So we made a choice to go on with Sapa Horizon Hotel. Service: After our arrival, we received a warm welcome by Mr. Tho, Mr. Kim and the team. The service was outstanding. They picked up our luggages right away, and Mr. Tho guided us to our room, explained everything we need to know about the stay. He was eager to fulfill every wish we had, beyond that the team provided us fresh smoothies every noon, fruits and bottle of red wine. The breakfast was diversified and delicious. The hotel offered the guests a large selection of beverage (some coffee, smoothies, tea etc.), cold and warm dishes and deserts. Everything was lovely prepared. The menu was also an option to get noodle soup, variety of egg-dishes and drinks. And we really appreciated that they even noticed the smallest thing for the customers: they gave us two sandwiches to go before our departure. Room: We booked the executive room for two and the viewed from our room was stunning and magnificent, especially at sunrise. The beauty of nature and the peacefulness of local life were easily seen and felt. The room was modern and elegant styled furniture. The bed was too cozy and comfortable to get up. Location: the hotel was very close to Sapa center, just 3 mins walking to the church and the square. In addition, there were plenty of lovely restaurants, bars, pubs, cafe, massage stores, souvenir shops nearby with reasonable prices. In conclusion, the service was perfect and the staff were very courteous and helpful. We would like to recommend our friends to come and have the great experience like we did. Thanks in advance for the beautiful stay! Mai

Reviewed August 14, 2018

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10.0
Exceptional
Marta
Couple
Deluxe Room with Balcony
Stayed 1 night in October 2018

So charming!”

We stayed on SaPa Horizon Hotel for two nights while visiting SaPa. If you arrive by bus (SaPa Express) it’s just 3 minutes walking. It’s well located, right in the middle of SaPa town, and you can go everywhere walking. The hotel is so beautiful and charming. When we arrived, they immediately prepared us welcome drinks. The rooms are beautiful, nothing misses there. There’s even a computer in the room if you need. If you’re lucky, maybe you can get an update on the room as we get! The room view to the mountains and the city rooftops is speechless! Between the two nights we had a night at a homestay while trekking in SaPa and they kindly keep our luggage. They also offered us a hot shower before departure at the end of the last day. I would definitely book this hotel again while in SaPa.

Reviewed October 05, 2018

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10.0
Exceptional
Karen from United Kingdom
Solo traveler
Horizon View Room
Stayed 4 nights in October 2017

Five star service, fantastic location, great views, gorgeous room”

The staff at the Sapa Horizon hotel really understand hospitality, from the minute you arrive they do everything they can to make your stay in Sapa easier. The rooms are exactly as they appear on the web site. I booked a mountain suite room with views of in two directions, which meant that from my bed I could watch the sun rise and set on the mountains and was on eye level with the clouds during the day. There was also a picture window in the bathroom, so you get a 'loo with a view' too. The bed is huge, with lots of pillos and very comfortable with lovely crisp linen. The wifi is excellent and there is a TV (not just Asian stations!) and desktop computer for use in the room. As well as a lovely little wraparound outdoor balcony area (with outdoor seating), the room has a very comfy armchair in a nice corner by the window facing Fansipan Mountain. There is a large amount of hanging and shelf space and bathrobes and slippers are provided. There are even a selection of books available in the room (left by other guests). The safety box is sturdy, new and easy to use and big enough to fit my laptop, ipad and valuables. And the decor is all very tasteful, with clean, minimalist lines and understated luxury. But it is all the small homely touches that makes this hotel so special. Everything on the top of the fridge area is complimentary, this includes a free bottle of red wine, coffee, water and a generous fruit bowl (that is replenished each day). All toiletries and bathroom necessities are supplied. And on days that you might happen to be in the room in the afternoon, the staff turn up at your door with a complimentary hot muffin and a fresh squeezed juice. I don't drink coke, fanta, lemonade or beer, so the staff very kindly emptied out what was in the fridge and restocked it with diet coke and tonic water. You will receive two free bottles of water each day. The breakfasts (served on floor -1) are fabulous, with a comprehensive range of western and Asian dishes,

Reviewed October 13, 2017

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10.0
Exceptional
Gina from Australia
Couple
Horizon View Room
Stayed 3 nights in March 2019

Fantastic Hotel with spectacular views and 5 star service! ”

We stayed on the top floor of Sapa Horizon Hotel, room 706. The views were stunning as was the room itself! We enjoyed a complimentary bottle of wine, romantic balcony, fresh fruit (which was replenished daily) and fresh juice every evening. The staff went above and beyond. Mr Kim, Mr Dao and their staff should be commended. When they found out I was celebrating my birthday, they delivered a gorgeous cake to us, complete with candles! We didn’t expect such great service. The location was close to everything you need in Sapa. Breakfast was delicious. We could not fault the hotel. They even organised our 1 day trek to remote villages, which was an absolute highlight of our trip to Vietnam. We would stay here again! Thanks to Sapa Horizon Hotel for making our trip to Sapa very special.

Reviewed March 30, 2019

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10.0
Exceptional
Steve from United States
Couple
Executive Room with Balcony
Stayed 1 night in February 2019

Perfect place! Wonderful staff”

The hotel locates in a small street right in the heart of Sapa town. With only a few steps will take you to the town center and the central church. The front lobby of the hotel wasn’t as fancy as other 4 star hotels. But I tell you what, it is the service the staff provides that matters. When we first came, David greeted us with a smile, provided us with a prompt and courteous service, got us the room quickly. Once we were taken to the room he thoroughly went over the room and anemities. Our room got a beautiful view, clean and luxurious. The hotel provided us with complimentary fruits, and a bottle of red wine which was a very nice gesture. Staff are responsive and sincere. David gave us good recommendations on places if interested and helped us buy lift tickets to Fanxipan mountain top. They have a huge selection for their breakfast and all you can eat. Foods are really good too. Overall we have a superb stay at Sapa Horizon hotel and will definitely come back here in the future!

Reviewed March 03, 2019

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10.0
Exceptional
Jamie
Group
Horizon View Room
Stayed 2 nights in March 2019

100% recommended, awesome stay”

Our stay at Sapa Horizon was fuss-free & worry-free! We were pampered from when we arrived - there’s temporary room to shower and freshen up for free before check-in & after check-out - the hotel staff prepared a chicken sandwich for each for us to have on our long travel out of Sapa). The staff always greeted us warmly & were patient with our enquiries. They even went the extra distance to help us make a call on our behalf, to make arrangements for our transport out of Sapa to pick us at our hotel. We stayed in the Deluxe Suite room. Beds were comfortable, room & shower were clean, amenities were replenished. The breakfast buffet was a large spread of delicious selections, and their fragrant sweet cinnamon tea was readily available at the lobby anytime. Location: few mins walk from the town center, with cafes, restaurants and shops. Behind the hotel are streets that offer food & night life activities. Ham Rong mountain & Sapa lake are about 10mim walk away.

Reviewed March 06, 2019

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10.0
Exceptional
John from United States
Group
Horizon View Room
Stayed 1 night in March 2019

5 friends, 3 rooms, 2 nights & 100% HAPPY!”

I am playing tour guide with my friends, all adults approx 60 years of age, and I booked us three rooms. We spent 1 night, then did a 2 day 1 night trek with homestay, and then returned to the Sapa Horizon for one more night. It worked out perfectly. The hotel was clean, comfortable, well located, and if the fog would burn off, there would be very good views. The staff bent over backwards to be helpful. We left 8 large suitcases with them while we went trekking. They were all in the correct rooms upon our return. No charge. We gave them laundry $3/kg and it was all done overnight. It isn't the biggest, fanciest, most luxurious hotel (our prior hotel was The Reverie Saigon), but it felt like home and we all looked forward to coming home at the end of our trek. Please note, there is much construction all over Sapa with new hotels and commercial building being built as well as road projects. These are happening near Sapa Horizon too. Construction hours seem to be 8am-5pm.

Reviewed March 27, 2019

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9.6
Exceptional
Gladys from Hong Kong SAR, China
Couple
Stayed 2 nights in April 2018

Fantastic Experience”

I stayed at Sapa Horizon Hotel in the Executive Deluxe Room with Mountain View. Everything was excellent, especially the location its at the centre of town, close to all the restaurants, taxi and sapa express station (200m away) but its located on a quieter side street away from all the condtruction going on in Sapa. The room was so nicely furnished and it was exceptionally clean! The hotel provided a delcious breakfast spread and brought cakes/ drink to us as afternoon snack (so helpful after a long day of hiking). They also helped us organise tours providing options of full day or half day lead by a local guide. Last but not least, Mr Kim arranged sandwiches for us to take on the sapa express (a long journey) back to Hanoi which was very thoughtful! Definitely would recommend to those visiting Sapa!

Reviewed April 11, 2018

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10.0
Exceptional
Tommy from Singapore
Couple
Horizon View Room
Stayed 2 nights in March 2019

Excellent Service!!! Part 3”

They have exceeded our expectation since we stepped in the hotel till we left. When we were checking out, they gave us 2 Bánh mì for our journey back to Honai in case we are hungry as the stopover is very short. They are very thoughtful. This was the best hotel we ever stayed! We will definitely stay in Sapa Horizon Hotel. ​ We enjoyed our stay in Sapa Horizon Hotel and have extended our stay from 2 nights to 6 nights with them. We were glad that we have chosen Sapa Horizon Hotel. ​ FYI: we stayed in Suite Room with Balcony for the first 4 nights and shifted to Executive Room with Queen Bed as the Suite were full booked over the weekends. ​

Reviewed April 13, 2019

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10.0
Exceptional
Marta from Spain
Couple
Executive Room with Balcony
Stayed 1 night in October 2018

Excellent in all possible aspects ”

I can only say good things about our stay in Sapa Horizon. We arrived early in the morning (8am) from Hanoi after a long train+bus trip. Sapa Horizon received us with a complementary tea and a hot shower. Their refreshment room is perfect, with 2 showers, mirror, hair dryer, toothbrush, shower gel, shampoo, and all the necesary stuff to refresh yourself after a night trip. This refreshment allowed us to take full advantage of the day in Sapa. The hotel arranged for us a private tour with a knowledgeable l H’Mong lady, Pang, who took us through 5 different villages on a 15km hike amongst rice terraces. It was a total wonder. After the tour, the manager surprised us with a room upgrade to the suite which had an outstanding view of the mountains, fruit, juice, cake, and a bottle of wine. Bed was super comfortable, breakfast was delicious and with lots of options. They even gave us a packed dinner for our trip back to Hanoi. I cannot thank them enough for a memorable experience!

Reviewed October 06, 2018

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9.6
Exceptional
Sarah from United States
Couple
Premier Room with Balcony
Stayed 3 nights in April 2019

So Lovely”

Staying at the Sapa Horizon Hotel absolutely made my vacation in Sapa. The room was comfortable, with a nice balcony view and all the amenities we could ask for. However, it was the staff at the hotel that made the difference. They were absolutely accommodating and friendly in every way, from meeting our needs to setting up tours and transportation. The food in the hotel was delicious, reasonably priced, and served with a smile. The weather during our Sapa vacation was less than ideal, but the Sapa Horizon Hotel made up for it.

Reviewed May 06, 2019

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10.0
Exceptional
Tay from Singapore
Family with young children
Horizon View Room
Stayed 2 nights in December 2017

authentic sapa restaurant and sapa horizon hotel”

Authentic sapa restaurant: The F & B manager, his name is Mr Vi is very friendly and the food is very nice, we will recommend you guys come to try when you are in sapa. Sapa Horizon Hotel: This hotel just renovated since last your year. And we did book the mountain suite view room, it has an awesome view from the room. This is the best view from the room and definitely you will enjoy your stay here. On top of that, they will also serve you the afternoon tea break if you are in the room. All the staffs are very friendly. Our family is very happy staying in this hotel. Overall, I will definitely recomment you guys to choice this hotel. Please take note, you might want to book early if you are coming here on the peak season especially in the month of Aug and Sep.

Reviewed December 09, 2017

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8.8
Excellent
Erin from Hong Kong SAR, China
Couple
Executive Room with Balcony
Stayed 4 nights in May 2019

Very nice hotel, but...”

I would have given this hotel 5 stars for the hotel itself but I feel travelers to Sapa should be aware that the town is undergoing massive construction. Sapa Horizon Hotel is surrounded by major building projects. Through no fault of the hotel, it is very noisy early in the morning until dark with jackhammers, earthmovers and hammering. I can honestly say this is probably the case wherever you stay in Sapa as there is building everywhere, with lots of dust and dirt. The hotel itself is lovely and the staff is just wonderful, very friendly and accommodating. We received a bottle of wine on arrival and fresh fruit in our room daily. We really loved trekking in the rice fields and our trip to Mt. Fansipan was great, but Sapa itself is experiencing some growing pains. Last but not least, the town is very noisy on Friday and Saturday nights with music blaring from town. A great holiday all in all, just not very relaxing! Bring earplugs!

Reviewed May 31, 2019

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10.0
Exceptional
Zhifeng from Singapore
Group
Executive Room with Balcony
Stayed 2 nights in December 2017

Very Impressed by the level of service of Sapa Horizon Hotel!!”

We celebrated my dad's retirement in Sapa and stayed in this hotel. It was such an amazing experience that one will never forget. Both David and Kim, as well as the rest of the hotel staff made all of us feel at home, and provide great services to us. They were so sweet to even buy a cake (which was extremely delicious) to celebrate my dad's retirement. They even offered to extend our check out timing so that we can shower in our rooms after we are back from trekking in Sapa. Our whole family is extremely impressed by the level of service shown by the staff of Sapa Horizon Hotel. Will strongly recommend this hotel to anyone who wants to stay in Sapa!

Reviewed January 17, 2018

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10.0
Exceptional
VIET from Vietnam
Group
Family Room with Balcony
Stayed 2 nights in October 2019

Very good experience ”

We enjoyed our stay at Horizon Hotel from the very first moment till last. The staff (and even the owner) were quite helpful and caring, the rooms were spotless, the beds were quite comfortable and the view was stunning. The restaurant was nice, too, and surprisingly we had the best meal in Sapa there. Plus, the location is right next to Sapa Cathedral, so you can walk to any place in town. All in all, strongly recommended for those who wanna have a reasonable stay at a clean hotel in the very center of Sapa.

Reviewed October 28, 2019

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10.0
Exceptional
VIET from Vietnam
Group
Superior Room with Balcony
Stayed 2 nights in October 2019

Very good experience ”

We enjoyed our stay at Horizon Hotel from the very first moment till last. The staff (and even the owner) were quite helpful and caring, the rooms were spotless, the beds were quite comfortable and the view was stunning. The restaurant was nice, too, and surprisingly we had the best meal in Sapa there. Plus, the location is right next to Sapa Cathedral, so you can walk to any place in town. All in all, strongly recommended for those who wanna have a reasonable stay at a clean hotel in the very center of Sapa.

Reviewed October 28, 2019

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9.2
Exceptional
Jasmine from Singapore
Couple
Premier Room with Balcony
Stayed 3 nights in December 2018

Warm cozy Hotel in Winter Sapa”

Hotel is convenient and easy to find. Room has small balcony which faces the mountain. Breakfast is good with lots of variety. Bed was comfortable and washroom is clean and warm fitted with heater in winter. Room is cozy and warm with heater. Feel much comfy staying in the warm room viewing outside winter coldness. Hoping to see snow as we are not able to see snow this round in Sapa though is was raining during our last 2 days. Sapa Horizon has provided us a warm and comfortable winter stay in Sapa. Enjoyed much in winter Sapa staying at Sapa Horizon. Thumbs Up!!!!

Reviewed January 05, 2019

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10.0
Exceptional
Choy from Malaysia
Group
Superior Room with Balcony
Stayed 3 nights in May 2019

Amazing Sapa Hospitality”

Sapa Horizon stood out as a hotel that care truly for their guest. We were greeted while on the small road heading to the hotel.The bellboy immediately assisted to carry out luggage and upon entering the hotel Mr David is already expecting our arrival. The next morning buffet spread was great and we have a great time sampling most of the food.As Sapa is under much construction now, pls bring along facemask if you are sensitive to dust. As the weather is hot we retreated back to the hotel to rest mostly in the afternoon..The staff there are very attentive and friendly and even send over some fruit juice to our room to ensure we are drinking enough water. Highly recommended hotel for anyone who wanted to experience the local Sapa hospitality

Reviewed May 22, 2019

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9.6
Exceptional
Lilian from Singapore
Group
Horizon View Room
Stayed 2 nights in May 2018

Extraordinary Staff ”

Best hotel staff that I have ever met. My husband and me travelled with our elderly parents to visit SAPA for their 42th wedding anniversary. David is very thoughtful and he is constantly thinking of how to make our stay better. First, David checked us in early and surprised us with free bottle of red wine to welcome us to the hotel. He also constantly checked on us and when we were back to hotel after our morning hike, he surprised us again by having the kitchen to prepare us snacks and drinks serve to our room FOC. He take extra note of how we are feeling and what we are doing/planning for the day so he can properly guide us with the correct information. Lastly, he knew that we will be on a sleeper bus back to Hanoi and he have the kitchen staff to prepare chicken sandwich loaves for each of us to consume on the long journey back. The extra mile and his dedication to service his hotel guest is truly remarkable and this is on top of a very tastefully decorated room with an amazing view. You will never regret staying with Sapa Horizon. Book NOW!!!

Reviewed May 31, 2018

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