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Sapa CatCat Hills Resort
Sapa CatCat Hills Resort
Sapa CatCat Hills Resort
Sapa CatCat Hills Resort
Sapa CatCat Hills Resort
Sapa CatCat Hills Resort
Sapa CatCat Hills Resort

Removed from saved list

8.5

Excellent

193 reviews

193 reviews

View6
Breakfast1
See map

8.4

Excellent

Location rating score

Excellent location - 170 meters from city center
Parking
FREE
Popular landmarks
Cat Cat Ethnic Village 540 m
Sun World Fansipan Legend 560 m
Muong Hoa Valley 620 m
Quang Truong Square 670 m
The Stone Church (Holy Rosary Church) 850 m
Ham Rong Mountain 1.4 km
Love Waterfall 5.2 km
Thac Bac Waterfall (Silver Falls) 6.8 km
Fansipan Mountain 6.9 km
Ta Phin Village 7.5 km
Nearby landmarks
Hieu Stone 200 m
Heaven Sapa 260 m
Cat Cat Ethnic Village 540 m
Indigo Cat 560 m
Fansipan Legend 560 m
Sun World Fansipan Legend 560 m
Tiên Sa Waterfall 580 m
Muong Hoa Valley 620 m
Quang Truong Square 670 m
Sapa Culture Museum 680 m
Newly built in 2020

Sapa CatCat Hills Resort

86 Fanxipang, Sapa, Lao Cai, Sa Pa City Center, Sapa, Vietnam, 02143 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sa Pa City Center part of Sapa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

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Highlights

540 meters to Cat Cat Ethnic Village

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Newly built

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

BBQ facilities

Luggage storage

Cheaper than 82% of all properties in Sapa in the last 24 hoursCompared to 412 Sapa properties at Agoda for various dates
Value for money8.6
Distance to city center1.5km
Location rating8.4
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.3 km

Rooms available at Sapa CatCat Hills Resort

Standard Double Room
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Double Balcony Room
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Triple Balcony
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Panoramic Room with Balcony
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Superior Double Balcony
...
  • Room size: 48 m²/517 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 48 m²/517 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 48 m²/517 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Suite Mountain View
...
  • Room size: 102 m²/1098 ft²
  • Mountain view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Family Balcony Room
...
  • Room size: 102 m²/1098 ft²
  • Garden view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Deluxe Triple Room with balcony
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sapa CatCat Hills Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sapa CatCat Hills Resort?

For those who wish to drive their own cars, Sapa CatCat Hills Resort has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Sapa with private transportation, the resort can arrange taxi service.

Is breakfast offered at Sapa CatCat Hills Resort?

Wake up to a great buffet breakfast at Sapa CatCat Hills Resort.

What are my dining options at Sapa CatCat Hills Resort?

Sapa CatCat Hills Resort features an on-site restaurant for your dining convenience. Meals served include dinner and lunch.

What is the closest train, metro, or bus station to Sapa CatCat Hills Resort?

The closest train, metro, or bus station is Sapa Bus Station, 2.0 km away from Sapa CatCat Hills Resort.

What restaurants are nearby Sapa CatCat Hills Resort?

Sapa CatCat Hills Resort is located in Sa Pa City Center, famous for good restaurants such as Red Dao House Restaurant, Little Vietnam Restaurant and Little SaPa Restaurant.

What popular shopping places are close to Sapa CatCat Hills Resort?

Sapa CatCat Hills Resort is located in Sa Pa City Center area which features shopping places such as Sapa Market, Can Cau Market and Hieu Stone.

What are popular attractions near Sapa CatCat Hills Resort?

Sapa CatCat Hills Resort is located in Sa Pa City Center area, which is famous for attractions such as Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

What popular natural sightseeing spots are close to Sapa CatCat Hills Resort?

Sapa CatCat Hills Resort is located within Sa Pa City Center, which makes it conveniently close to natural sights including Fansipan Mountain, Muong Hoa Valley and Love Waterfall.

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Explore the neighborhood

What people love about Sapa CatCat Hills Resort

  • 9.2

    Exceptional
    Cleanliness

    "the room is clean, huge and good view."

    Salinthip

    |

    October 14, 2022

  • 10

    Exceptional

    "Rooms are absolutely worth PLUS hands down to the receptionist who went the extra mile to take photos of me by the pool and even removed her shoes."

    Dyanne

    |

    September 29, 2022

  • 9.6

    Exceptional

    "The room we stayed in was beautiful with a balcony overlooking the paddy fields."

    LE

    |

    September 11, 2022

Property ranking|Compared to 412 Sapa properties
See all rankings
Room size
59 sqm.
Cleanliness score
8.7/10
Value for money score
8.6/10
Cheapest price score
Bigger than
97
%
of Sapa properties
Better than
86
%
of Sapa properties
Better than
82
%
of Sapa properties
Better than
82
%
of Sapa properties
Overall rating:

8.5

Excellent
193 reviews
Cleanliness
8.7
Facilities
8.1
Location
8.4
Read all reviews >
What travelers say they love:
Staffs were very friendly and helpful.
Alvin from Hong Kong SAR, China
Group
More about Sapa CatCat Hills Resort

More about Sapa CatCat Hills Resort

Sapa CatCat Hills Resort

Do more sightseeing in the famous neighborhoods of Sapa with a stay at Sapa CatCat Hills Resort.
Have a hassle-free trip while enjoying the services and amenities offered by Sapa CatCat Hills Resort. Keep up with all your communications easily with the resort's free Wi-Fi. Taxi services provided by Sapa CatCat Hills Resort makes it easy to plan your day trips, sightseeing, and more around Sapa. Guests can enjoy free parking right at the resort.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service and tours. Packing light is possible at Sapa CatCat Hills Resort thanks to the resort's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
Enjoy the services offered at Sapa CatCat Hills Resort from the convenience of your guestroom. For your comfort, some rooms at the resort are equipped with blackout curtains and air conditioning. Some rooms at Sapa CatCat Hills Resort even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Sapa CatCat Hills Resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar.
Recreational facilities at Sapa CatCat Hills Resort are designed for escape and relaxation. Spend some time relaxing at the resort's pool. Sip your favorite cocktail outdoors at the resort's poolside bar.


Around the property

Don't miss out on all that Sapa has to offer during your stay at Sapa CatCat Hills Resort. The most famous landmark nearby is Cat Cat Ethnic Village just 540 m away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 87% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 87% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 86% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Languages spoken

  • English
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Golf course [on-site]
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [free]
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Heating
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Shower
  • Toiletries
  • Towels
  • TV
  • Umbrella
  • Wi-Fi [free]
Location
86 Fanxipang, Sapa, Lao Cai, Sa Pa City Center, Sapa, Vietnam, 02143
Excellent
Location

8.4

Airports

  • Dien Bien Phu Airport (DIN) - Vietnam
    134.3 km
  • Wenshan Puzhehei Airport (WNH) - China
    146.2 km

Public transportation

  • Sapa Bus Station
    2.1 km

Hospital or clinic

  • Sa Pa Clinic
    870 m

Shopping

  • Sapa Market
    2.0 km

Convenience store

  • Ba Nhat Grocery Store
    1.4 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Cat Cat Ethnic Village
    540 m
  • Sun World Fansipan Legend
    560 m
  • Muong Hoa Valley
    620 m
  • Quang Truong Square
    670 m
  • The Stone Church (Holy Rosary Church)
    850 m
  • Ham Rong Mountain
    1.4 km
  • Love Waterfall
    5.2 km
  • Thac Bac Waterfall (Silver Falls)
    6.8 km
  • Fansipan Mountain
    6.9 km
  • Ta Phin Village
    7.5 km

Nearby landmarks

  • Hieu Stone
    200 m
  • Heaven Sapa
    260 m
  • Cat Cat Ethnic Village
    540 m
  • Indigo Cat
    560 m
  • Fansipan Legend
    560 m
  • Sun World Fansipan Legend
    560 m
  • Tiên Sa Waterfall
    580 m
  • Muong Hoa Valley
    620 m
  • Quang Truong Square
    670 m
  • Sapa Culture Museum
    680 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee5000000 VND
  • Distance from city center1.5km
  • Travel time to airport (minutes)200

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 100
  • Room voltage220
  • Year property opened2020
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Sapa CatCat Hills Resort from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.1
Location8.4
Service8.7
Value for money8.6
High score for Sapa
Rating
9+ Exceptional (24)
8-9 Excellent (2)
7-8 Very Good (9)
6-7 Good (4)
<6 Below Expectation (4)
Time of the year
Mar - May (6)
Jun - Aug (22)
Sep - Nov (14)
Dec - Feb (1)
All guests (92)
All room types
All languages
Showing 43 verified guest comments
123
9.2
Exceptional
Salinthip from Thailand
Group
Executive Balcony
Stayed 2 nights in October 2022

Valued for money. New and clean.”

We arrive early in the morning and there're seperate 1 shower room you can use before check-in time. It's very good for us. The day we arrive, pools was cleanning so there's no water..but the staff manage so quick to get the pool done for us within our stay as it's our point to book their. Location is not in the city, so we need to take a taxi around 5 mins. But the room is clean, huge and good view. The staffs cannot speak English so well but they're all willing to help. Great time there!

Reviewed October 15, 2022

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10.0
Exceptional
Dyanne from Singapore
Couple
Deluxe Double Balcony Room
Stayed 2 nights in September 2022

Phenomenal Service & Rooms”

Eventhough not all staff can speak fluent English, their servant is BEYOND amazing. Rooms are absolutely worth PLUS hands down to the receptionist who went the extra mile to take photos of me by the pool and even removed her shoes. I cannot comprehend how my birthday stay went here. It was ABSOLUTELY Phenomenal. Thank you Cat Cat Hill and to all staff !

Reviewed September 30, 2022

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6.8
Good
Sang from United States
Group
Deluxe Double Balcony Room
Stayed 1 night in September 2022

Mountain View ”

Amazing view

Reviewed September 28, 2022

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6.4
Good
Rainer from Germany
Family with young children
Family Balcony Room
Stayed 1 night in August 2022

Not for Families”

The rooms are large, but not on an international standard e.g. Telefone line didn't work alternative room had wet walls and smelled not good most disturbing the very loud party music from the pool

Reviewed September 16, 2022

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9.6
Exceptional
LE from Vietnam
Couple
Executive Balcony
Stayed 1 night in September 2022

Beautiful space with expansive view!”

The room we stayed in was beautiful with a balcony overlooking the paddy fields. The room's facilities were great and the staff was accommodating. The only downside was the lack of soundproofing between rooms, whose flooring was shared. We could hear people in the room next door quite clearly as were the sounds coming from outside. Breakfast was great!

Reviewed September 12, 2022

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9.6
Exceptional
Jose from Vietnam
Family with teens
Superior Queen Room
Stayed 2 nights in September 2022

Nice hotel”

Hotel is well located, nice views

Reviewed September 05, 2022

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7.2
Very good
joshua from Singapore
Couple
Superior Queen Room
Stayed 1 night in August 2022

No spa ”

Their spa under maintenance, it was disappointing. Book the stay due to facilities they have.

Reviewed August 31, 2022

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3.6
Stanley from Singapore
Family with young children
Family Mountain View
Stayed 2 nights in August 2022

Acceptable”

The thing nice abt this hotel is the view. Better for locals as none of the staff can speak enough English to make sense of anything. Phones not working in the rooms, when calling front desk for buggy (there’s only one) , couldn’t get through, walked down most the time instead, while it’s alright in good weather, it will become very dicey when it rains. Infinity pool is very small and dirty. Some staff try’s to help, but most just shrugs away questions, doesn’t reply to greetings uses their own devices (when driving in the buggy). While I can understand that this is more of a lodge than a resort, I think the customer service can be greatly improved.

Reviewed August 20, 2022

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6.8
Good
William from Singapore
Group
Family Mountain View
Stayed 1 night in August 2022

Scenic place, but bad experience with resort private transport”

We booked a private car from the resort's pool of drivers, on a package tour of love & silver waterfalls + heaven's gate for 600k VND. However, the driver requested for 300k VND more to drive us to the heaven's gate, after going to both waterfalls. We rejected the offer and requested to go back to the resort. We requested for explanation from the resort manager, however they have yet to offer any. Book the private transport at your own risk.

Reviewed August 15, 2022

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9.2
Exceptional
Priscilla from Singapore
Couple
Family Mountain View
Stayed 1 night in August 2022

Exceptional”

Service was really good. They met all our requests. Be mindful that they don’t allow early check in!

Reviewed August 10, 2022

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7.2
Very good
Gareth from Singapore
Solo traveler
Superior Queen Room
Stayed 2 nights in August 2022

Ok hotel room with stunning view”

Room design was ok. There were no chairs as the room does not come with it. Weird. Didn’t like the toilet layout.

Reviewed August 06, 2022

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10.0
Exceptional
Pakorn from Thailand
Couple
Superior Queen Room
Stayed 1 night in July 2022

The best service”

Although this resorts normally allow to check-in at 2PM (can early check-in if rooms are free), their bathrooms are available and you can ask to take a bath when you arrived. That is suitable and comfortable to make you fresh before travelling, especially if you traveled by a sleeping bus or train. Others service are fantastic as well such as, keeping your baggage both before check-in and after check-out, calling TAXI and welcome drink with excellent view points.

Reviewed July 18, 2022

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7.6
Very good
S from Singapore
Couple
Panoramic Room with Balcony
Stayed 3 nights in June 2022

Very good”

We stayed a few nights in this resort & the room we chose was beautiful, really clean & had an amazing view. It is a fairly new resort with a beautiful lobby but they are still doing on-site construction. The resort is located about 15 minutes walk to the city centre but tucked away in a corner which was great. It is really close to Catcat Village which was a little too touristy for our liking but great if that's what you're after. The downside to this resort is that they do not offer any shuttle service and it wasn't very convenient to walk around as the surroundings were on steep hills (not suitable if you have kids or elderly with you). The amenities in the room were excellent and even had a working Netflix. We understand that being in nature, you're bound to get a few bugs here and there but it was hard to relax as there were quite a few cockroaches during our stay. The infinity pool is also much smaller than the images and wasn't an inviting pool to swim in as it was right in front of the lobby & had a clear view from the restaurant above. Breakfast spread was decent but the on-site restaurant seemed to close rather early with limited dishes available even though the resort was always busy. The food was mediocre, especially the western cuisine. We recommend sticking to the local food to be safe! We would have loved to enjoy the on-site bar more but we didn't see anyone behind the bar during our stay and there were no information written anywhere (we tried ordering some drinks but were told they only had whiskey when they had a full bar open). Perhaps there were communication issues or lack of staff. When we tried to order dinner from their room service menu, we were told they only had beer & water available which was disappointing as it was a bit of a trek to get to other restaurants. If we were to return to Sapa, we would probably stay elsewhere

Reviewed June 29, 2022

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Dear Sabrina, Thank you so much for the feedback on your experience with Sapa Catcat Hills Resort. We sincerely appreciate your insight because it helps us build a better customer experience. We would like to apology for the inconvenience you got when stay with us and will try our best to fix them. The plan for a shuttle bus is also given to our management board and hopefully it could start soon. We are happy to hear that you love the room, and we will keep trying to improve our services up to standard. Hopefully we may have a chance to serve you for your next time to Sapa town. Warmest regards, Sapa Catcat Hills Resort

Responded June 29, 2022
Sapa CatCat Hills Resort
8.4
Excellent
jennifer from Singapore
Couple
Panoramic Room with Balcony
Stayed 2 nights in June 2022

Resort with lots of potential”

Sapa Cat Cat hill resort is in good location but the resort does not provide shuttle bus services to the town. room is spacious and beautifully decorated. every room has good view. room has modern facilities.

Reviewed June 16, 2022

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Dear Jennifer, Thanks for the feedback on your experience with Sapa Catcat Hills Resort. We sincerely appreciate your insight because it helps us build a better customer experience. We’re so happy you loved your experience and can’t wait to have you back for your next trip to Sapa. Your sincerely, Sapa Catcat Hills Resort

Responded June 25, 2022
Sapa CatCat Hills Resort
9.6
Exceptional
Ing from Thailand
Group
Family Mountain View
Stayed 1 night in June 2022

Exceptional”

The resort is very clean (newly renovated I guess). Located on the mountain’s slope which we can see the view just from the lobby as well as from the room. It took just 5 mins by taxi from Sapa center and around 5-10 mins walk to Catcat Village. The staffs are very very good!! Very kind, friendly, helpful and fast response to the guess needed. Only thing is the room is not noise prevention, we heard every conversation from the next door but luckily they did not make noise at late night and early morning. Also, we booked for 2 bedrooms so we have another door to protected the noise. Anyways, Still love the resort and services💕 Thank you so much.

Reviewed June 15, 2022

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Dear Puncharat Lamul, Thank you so much for your feedback about Sapa Catcat Hills Resort. That's great to hear that you loved your memorable time with us. We also sincerely appreciate your insight because it helps us build a better customer experience. Hopefully we will have chance to welcome you again in the near future. Warmest regards, Sapa Catcat Hills Resort Team

Responded June 16, 2022
Sapa CatCat Hills Resort
9.2
Exceptional
Victoria from Vietnam
Couple
Panoramic Room with Balcony
Stayed 1 night in May 2022

Idyllic”

A perfect peaceful get away after a couple of days trekking. The room was incredible, staff very helpful and the views from the room were simply breath taking! Slightly out of the centre of SaPa, but walkable or a very short taxi ride. Really peaceful and I only wish I'd booked more than one night here.

Reviewed May 31, 2022

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Dear Victoria, Thank you so much for your feedback about Sapa Catcat Hills Resort. That's great to hear that you loved your memorable time with us. Hopefully we will have chance to welcome you again in the near future. Warmest regards, Sapa Catcat Hills Resort Team

Responded June 12, 2022
Sapa CatCat Hills Resort
10.0
Exceptional
Lester from Malaysia
Couple
Superior Double Balcony
Stayed 2 nights in May 2022

Best view in whole of Sapa”

I would like to thank Mr.Hưng for arranging the special request on my visit. All the staff in the resort were extremely helpful. Having stayed in a lot of 5 star hotel before this, I would give them 6/5 stars. They have the best view in town, hotel were very clean and nice. The only problem with it is my room is only accessible via a hike. Everyday I need to hike 3-4 storey to reach my room. If you are travelling with children or elderly, I would advice to inform the hotel in advance so they can arrange other rooms that were accessible by their buggy. Maybe they see we are 2 young adults so give us an opportunity to exercise a bit everyday. All and all, if I am to go Sapa again will definitely stay with them.

Reviewed May 06, 2022

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Dear Lester, Thanks for the feedback on your experience with Sapa Catcat Hills Resort. We sincerely appreciate your insight because it helps us build a better customer experience. We’re so happy you loved your experience and can’t wait to have you back for your next service appointment If you have any more questions, comments, concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Warmest regards, Sapa Catcat Hills Resort

Responded May 18, 2022
Sapa CatCat Hills Resort
9.2
Exceptional
Jia from Singapore
Couple
Panoramic Room with Balcony
Stayed 2 nights in April 2022

Amazing Pool”

Room initially allocated to us fell short of expectations. Having booked the paranomic view room, we were disappointed as our view was obstructed by the main building in front. Requested for a change in room and the staff was helpful in our request.

Reviewed May 03, 2022

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Dear Jia, Thanks for the feedback on your experience with Sapa Catcat Hills Resort. We sincerely appreciate your insight because it helps us build a better customer experience. We’re also happy you loved your experience and can’t wait to have you back for your next service appointment If you have any more questions, comments, or concerns and compliments, please feel welcome to reach back out as we would be more than happy to assist. Warmest regards, Sapa Catcat Hills Resort

Responded May 03, 2022
Sapa CatCat Hills Resort
9.6
Exceptional
Alvin from Hong Kong SAR, China
Group
Panoramic Room with Balcony
Stayed 3 nights in April 2021

Good location and amazing view”

+ It takes 10-15 mins walk to the town center. The view from the balcony is amazing . Staffs were very friendly and helpful. - The breakfast buffet was canceled due to covid and what they offered instead wasn't great.

Reviewed July 24, 2021

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Dear Alvin, Thanks for the feedback on your experience with Sapa Catcat Hills Resort. We sincerely appreciate your insight because it helps us build a better customer experience. We’re so happy you loved your experience and can’t wait to have you back for your next service appointment If you have any more questions, comments, concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist. Warmest regards, Sapa Catcat Hills Resort

Responded May 18, 2022
Sapa CatCat Hills Resort
8.0
Excellent
MURAYAMA from Japan
Couple
Triple Balcony
Stayed 2 nights in June 2022

景色は素晴らしい”

絵葉書の様な景色が見渡せます。有名なカットカット村は徒歩でも行けそう。 プールやレストラン、Spaなどは営業していない様子。ホテルの紹介では、わからなかったが、全室コテージになっていた。スタッフの対応はとても良かった。

Reviewed June 15, 2022

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Dear Murayama, Thank you so much for the feedback on your experience with Sapa Catcat Hills Resort. We sincerely appreciate your insight because it helps us build a better customer experience. Hopefully we will have chance to welcome you back with Cat Cat Hills soon. Warmest regards, Sapa Catcat Hills Resort

Responded June 16, 2022
Sapa CatCat Hills Resort
123
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