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Sandals Guest House
Sandals Guest House
Sandals Guest House
Sandals Guest House
Sandals Guest House
Sandals Guest House
Sandals Guest House

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9.6

Exceptional

225 reviews

225 reviews

Breakfast2
Beach2
See map

9.5

Exceptional

Location rating score

Exceptional location - 320 meters to the beach
Popular neighborhood
Parking
FREE
Popular landmarks
Umgeni River Bird Park 10.0 km
Moses Mabhida Stadium 11.8 km
Big Rush Urban Adrenaline 12.2 km
Mitchell Park Zoo 12.5 km
Suncoast Casino 12.6 km
Durban Botanic Gardens 14.6 km
uShaka Wet 'n Wild 15.6 km
uShaka Marine World 15.8 km
The Valley of a 1000 Hills 31.4 km
Nearby landmarks
Umhlanga Main Beach 320 m
Granada Square 320 m
Africa Art Gallery 320 m
Durban View Park 370 m
Umhlanga rocks Beach 400 m
Makiwa Gallery 430 m
Umhlanga Lighthouse 540 m
Art Africa Umhlanga Rocks 550 m
Ocean Ventures 860 m
Natal Sharks Board 1.2 km

Sandals Guest House

39 Chartwell Drive, Umhlanga, Durban, South Africa, 4320 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Umhlanga part of Durban, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous uShaka Marine World. Rated with 5 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Durban

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Golf course [on-site]

Bicycles

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Durban every 6 minutes on Agoda.com
Value for money9.1
Distance to city center17km
Location rating9.5
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.8 km

Rooms available at Sandals Guest House

Twin/Double Room
...
  • Room size: 22 m²/237 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Twin/Double Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
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Twin/Double Room
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Twin/Double Room
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Twin/Double Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Twin/Double Room
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 king bed
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Double Room
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
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Double Room
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
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Room 3
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed
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Double Room
...
  • Room size: 60 m²/646 ft²
  • Kitchenette
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sandals Guest House?

Check-in is from 02:00 PM, and check-out is until 10:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sandals Guest House?

Sandals Guest House is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sandals Guest House also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sandals Guest House has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Durban with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sandals Guest House?

Start your mornings right, with the continental and buffet breakfast options offered at Sandals Guest House. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sandals Guest House?

To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Sandals Guest House?

Sandals Guest House does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sandals Guest House?

Sandals Guest House’s neighborhood is Umhlanga which includes popular restaurants such as Old Town Italy, Circus Circus Cafe and Jack Salmon Fish House.

What popular shopping places are close to Sandals Guest House?

Shopping options in Sandals Guest House’s Umhlanga neighborhood include Granada Square, Africa Art Gallery and Makiwa Gallery.

What are popular attractions near Sandals Guest House?

Sandals Guest House’s location in the Umhlanga neighborhood makes it close to famous attractions including Wavepark Gateway, Durban View Park and Umhlanga Lighthouse.

What popular beaches are close to Sandals Guest House?

Sandals Guest House’s Umhlanga neighborhood also includes Umhlanga Main Beach, Umhlanga rocks Beach and Bronze Beach.

What popular natural sightseeing spots are close to Sandals Guest House?

Sandals Guest House’s nearby natural sights include Natal Shark Board, Umhlanga Lagoon Nature Reserve and Hawaan Forest Nature Reserve located in the same Umhlanga area.

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See map

Explore the neighborhood

What people love about Sandals Guest House

  • 10

    Exceptional
    Staff 

    "The hosts were extremely hospitable and accommodating."

    Kananelo

    |

    December 5, 2021

  • 9.2

    Exceptional
    Location

    "Nice location and great guest house."

    Kevin

    |

    December 20, 2020

  • 10

    Exceptional
    Location

    "Great location near town and the beach."

    Paul

    |

    August 21, 2019

Property ranking|Compared to 1,226 Durban properties
See all rankings
Value for money score
9.1/10
Location score
9.5/10
Service score
9.9/10
Cleanliness score
9.9/10
Better than
99
%
of Durban properties
Better than
99
%
of Durban properties
Better than
99
%
of Durban properties
Better than
99
%
of Durban properties
Overall rating:

9.6

Exceptional
225 reviews
Cleanliness
9.8
Facilities
10.0
Location
9.5
Read all reviews >
More about Sandals Guest House

More about Sandals Guest House

Sandals Guest House

Make everyday special with all that Durban has to offer with a stay at Sandals Guest House.
All offerings provided by Sandals Guest House help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Durban is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service let you get the most out of your time at Sandals Guest House. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Sandals Guest House. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and towels available in some guest bathrooms.


Dining and things to do

Every day at Sandals Guest House begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Sandals Guest House including kosher options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At Sandals Guest House you can even have groceries delivered to your room with their convenient service. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Sandals Guest House. A beach that's accessible right from the hotel puts you close to the ocean during your stay. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes and ski lessons can easily be accessed. Don't forget to make a visit or two to the hotel's pool.
At Sandals Guest House, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports, motorized water sports, surfing, diving and wind surfing. Enjoy some water sports with watersports equipment rentals, boats, canoes and water park provided by Sandals Guest House. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site and hiking trails.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't spend all your time inside while in Durban! Cheer on the local team at Moses Mabhida Stadium located 11.7 km away, or just buy some authentic gear and memorabilia to show your support. Chill out in the beach or just watch the waves on warm days at Golden Mile located 13.9 km away.


Reasons to stay here

Compared to other accommodations in Durban, facilities here are rated higher than 99% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 99% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

10

Most talked about facilities

Breakfast

2 mentions

Beach

1 mention

Languages spoken

  • English
  • Dutch

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Private beach
  • Pub crawl
  • Skiing
  • Ski lessons
  • Snorkeling
  • Surfing lessons
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Linens
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Towels
Location
39 Chartwell Drive, Umhlanga, Durban, South Africa, 4320
Exceptional
Location

9.5

Airports

  • King Shaka International Airport (DUR)
    13.8 km
  • Pietermaritzburg Airport (PZB)
    67.0 km

Public transportation

  • Mount Edgecombe Station
    5.6 km
  • Avoca
    6.9 km

Hospital or clinic

  • KZN Day Clinic
    1.3 km

Convenience store

  • Caltex Star Mart
    2.6 km

Cash withdrawal

  • ATM
    440 m
What's nearby

Popular landmarks

  • Umgeni River Bird Park
    10.0 km
  • Moses Mabhida Stadium
    11.8 km
  • Big Rush Urban Adrenaline
    12.2 km
  • Mitchell Park Zoo
    12.5 km
  • Suncoast Casino
    12.6 km
  • Durban Botanic Gardens
    14.6 km
  • uShaka Wet 'n Wild
    15.6 km
  • uShaka Marine World
    15.8 km
  • The Valley of a 1000 Hills
    31.4 km

Nearby landmarks

  • Umhlanga Main Beach
    320 m
  • Granada Square
    320 m
  • Africa Art Gallery
    320 m
  • Durban View Park
    370 m
  • Umhlanga rocks Beach
    400 m
  • Makiwa Gallery
    430 m
  • Umhlanga Lighthouse
    540 m
  • Art Africa Umhlanga Rocks
    550 m
  • Ocean Ventures
    860 m
  • Natal Sharks Board
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 12 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until20:00
  • Check-out from06:00
  • Check-out until10:30
  • Reception open until20:00

Getting around

  • Airport transfer fee350 ZAR
  • Distance from city center17km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)0 ZAR
  • Daily Internet/Wi-Fi fee0 ZAR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants0
  • Number of rooms 5
  • Most recent renovation2016

Parking

  • Daily parking fee0.00 ZAR

Reviews of Sandals Guest House from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.8
Facilities10.0
Location9.5
Service9.8
Value for money9.1
High score for Durban
Rating
9+ Exceptional (8)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (1)
Sep - Nov (5)
Dec - Feb (3)
All guests (14)
All room types
All languages

Show reviews that mention 

Showing 9 verified guest comments
10.0
Exceptional
Kananelo from South Africa
Business traveler
Room 4
Stayed 2 nights in December 2021

Home away from home”

Everything was perfect. The hosts were extremely hospitable and accommodating. I highly recommend Sandals!

Reviewed December 05, 2021

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9.2
Exceptional
Kevin from South Africa
Couple
Room 4
Stayed 2 nights in December 2020

Great Costal Guest House”

We normally stay in self-catering accommodation at the beach but only had 2 nights so choose Sandals. We stayed in one of the smallest rooms (rest were booked) and it was fine for us. Breakfast was good as well. Staff very friendly. A 10 minute walk to the swimming beach but only a few minutes to the main restaurants and the boardwalk along the beach. The location is above the beach so the walk back up directly to the place is a bit steep if you can't do hills, but less steep to walk up from the pier and through the restaurant zone. Would stay again if only going for a short visit. Nice location and great guest house.

Reviewed December 21, 2020

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9.2
Exceptional
Stelios from South Africa
Couple
Room 3
Stayed 1 night in October 2019

Location very good...staff very friendly and helpful”

The only reason I give a satisfactory for value is that I am not sure what is available in the area and my previous experiences in the greater Durban area is a more economical price. However I never felt it was not of value. I would go back.

Reviewed October 13, 2019

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10.0
Exceptional
Paul from United Kingdom
Solo traveler
Room 1
Stayed 2 nights in August 2019

Excellent staff and accommodation ”

Sandals is an outstanding. Great location near town and the beach. Friendly and helpful staff and owners. Rooms perfect all the space and amenities you require. Luxury furnishings. Little extras like decanter of sherry in the room. Breakfast all fresh produce and made personally for you. Excellent stay

Reviewed August 21, 2019

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10.0
Exceptional
Louis from Malawi
Couple
Room 4
Stayed 3 nights in November 2018

Best B&B in Durban”

The value cannot be beat. The breakfast was incredible each day. The staff was always ready and able to help, whatever your need. A quick walk to the best restaurants in the area or the beach. I will never stay anywhere else when visiting Durban. We are now lifelong guests of Sandals.

Reviewed November 27, 2018

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10.0
Exceptional
Kennet from Sweden
Business traveler
Room 3
Stayed 7 nights in October 2018

Exceptional”

Absolutely brilliant with beautiful interior & exterior, great location, and attentive staff. would recommend to anyone for any purpose.

Reviewed October 30, 2018

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10.0
Exceptional
stuart from United Kingdom
Couple
Deluxe Double or Twin Room
Stayed 3 nights in September 2017

Exceptional”

Brilliant, fantastic, outstanding.

Reviewed September 29, 2017

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10.0
Exceptional
Simon from Netherlands
Couple
Room 4
Stayed 1 night in December 2018

Wat een top Guest House, great Guest house ”

Wat een heerlijk guest house. Dit is een echte aanrader. Heerlijke beachvipe. Ontbijt is heel uitgebreid en echt heerlijk. Gastvrouw is heel beleefd. Bijna Engels, zo correct. Lekker flexibel ook. Even snel een wasje laten doen was geen enkel probleem. Door een vroege vlucht werd het tijdstip van ontbijt ook aangepast. Niets een ontbijtpakketje mee geven maar gewoon alles een uurtje eerder klaar zetten. En o ja, de gastvrouw heeft ons ook nog even ingecheckt en de boardingpassen uitgeprint. Ga je naar Umhlanga ga dan naar Sandals.

Reviewed December 08, 2018

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8.8
Excellent
Bo from China
Solo traveler
Room 3
Stayed 2 nights in September 2019

Excellent”

干净清洁

Reviewed March 19, 2021

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