Sam's Bungalows has a garden, terrace, a restaurant and bar in Bukit Lawang. The accommodation features room service, a tour desk and currency exchange for guests. At the hotel, rooms are fitted with a wardrobe, bed linen and a balcony with a river view. Featuring a private bathroom with a shower and free toiletries, rooms at Sam's Bungalows also boast a mountain view. At the accommodation, every room includes a seating area. Breakfast is available each morning, and includes continental, Asian and vegetarian options. The nearest airport is Kualanamu International, 117 km from Sam's Bungalows, and the property offers a paid airport shuttle service.