Sapa Highland Resort & Spa
Благодаря своему расположению Sapa Highland Resort & Spa дает возможность гостям быть в центре событий. Sapa Highland Resort & Spa находится в самом центре города Сапа, возле основных достопримечательностей и интересных мест.
Услуги в Sapa Highland Resort & Spa обеспечивают гостям максимально комфортное пребывание. Этот отель предоставляет гостям бесплатный Wi-Fi для того, чтобы они могли беспрепятственно проверять электронную почту и делиться впечатлениями в социальных сетях. Этот отель поможет организовать трансфер из аэропорта еще до вашей поездки. Этот отель предоставляет своим гостям такие услуги, как шаттл, такси и аренда автомобилей, для более удобного передвижения по интересным районам и окрестностям города Сапа.
Этот отель располагает бесплатной парковкой на территории. Этот отель предоставляет сервис наивысшего уровня. На стойке регистрации гости могут воспользоваться такими услугами, как услуги консьержа, экспресс-регистрация заезда и выезда, сейфы и камера хранения багажа. Этот отель поможет гостям, желающим спланировать разнообразный отдых. На стойке регистрации можно заказать экскурсии. Этот отель создал атмосферу тепла и уюта с помощью камина, возле которого можно согреться в холодные вечера.
Этот отель рекомендует гостям на месте воспользоваться такой полезной услугой, как прачечная. Такие услуги, как обслуживание в номерах и ежедневная уборка, предлагаемые в этом объекте размещения, помогут гостям забыть о лишних хлопотах. Этот отель предлагает гостям посетить магазины шаговой доступности на своей территории и приобрести все необходимое. Этот отель полностью для некурящих.
Этот отель разрешает курение только в специально отведенных местах.
Номера в Sapa Highland Resort & Spa оборудованы всем необходимым для путешественников. Этот отель располагает рядом номеров с первоклассными удобствами для максимально комфортного проживания гостей. В их число входят услуги прачечной, плотные шторы и кондиционер. Отдельная гостиная и балкон или терраса — это лишь небольшой список удобств, которыми располагают номера в Sapa Highland Resort & Spa. Чтобы гости могли отлично провести время, в некоторых номерах предусмотрены такие услуги, как телевизор, потоковая трансляция видео, свежие газеты и кабельное ТВ.
К услугам гостей некоторых номеров — бутилированная вода, быстрорастворимый кофе, холодильник, кофе или чай, быстрорастворимый чай и мини-бар. Для удобства гостей Sapa Highland Resort & Spa ванные комнаты в некоторых номерах оснащены такими принадлежностями, как туалетные принадлежности, фен, полотенца и банные халаты.
Чем заняться и где пообедать:
Утро в Sapa Highland Resort & Spa вы можете начать с вкуснейшего завтрака, который подается прямо в отеле. Этот отель располагает уютным кафе, где можно насладиться утренним бодрящим напитком. Этот отель предлагает гостям заказать вкусные и полезные блюда, не выходя в город. Гости Sapa Highland Resort & Spa с особыми предпочтениями в питании могут заказать блюда различных кухонь и типов, в том числе кошерные блюда.
Этот отель располагает отличными возможностями для досуга. Не выходя за его пределы, гости могут посетить бар и караоке. Этот отель располагает всем необходимым для любителей самостоятельной готовки, предлагая им воспользоваться такими удобствами, как принадлежности для барбекю.
Проживая в Sapa Highland Resort & Spa, не упустите возможности воспользоваться отличной инфраструктурой для проведения досуга. Согреться и расслабиться в конце дня вам помогут массаж, сауна, спа и хамам. Этот отель располагает баром у бассейна, где гости могут провести время в непринужденной обстановке с бокалом коктейля. Этот отель располагает фитнес-залом, где гости могу позаниматься спортом и зарядиться энергией.
Этот отель привлекает любителей здорового образа жизни многочисленными вариантами активного досуга, такими как походные тропы. Этот отель располагает общими помещениями для отдыха с семьей и друзьями. К услугам гостей — общая зона отдыха с ТВ и библиотека.
Рядом с объектом размещения:
Этот отель располагается в непосредственной близости от наиболее интересных районов и окрестностей города Сапа. Одно из наиболее известных туристических мест — Этническая Деревня Кат Кат — расположено всего в 1,0 км от отеля.
Почему стоит остановиться именно здесь:
Стоимость проживания здесь ниже, чем в 92% других отелей города.
Этот отель удостаивается высоких оценок гостей по качеству питания — они выше, чем у 88% других отелей города.
Этот объект размещения отличается удобством номеров — по данному показателю его рейтинг выше, чем в 87% других отелей города Сапа.
Lovely hotel!”
The hotel is situated on an uphill part of sapa town. I did walked up and down to the town center all the time; a bit of a workout I would say! The first time you get to town center I would recommend getting a taxi if you have a big luggage. Very difficult to clime with those! The room was lovely and looked exactly as in photos. Staff was very helpful and speak good English. Breakfast was plentiful and good. Overall a nice stay!
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Dear Sir/Madam Chanoknan, It is amazing hearing your great compliments for the warm and personalized service and comfortable room for your recent stay at Sapa Highland Resort & Spa . Thank you very much for sharing. We appreciate your recognition for the friendly and caring service. Thank you Wishing you a good day ahead and looking forward to having another opportunity to welcoming you back in the future. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
Amazing Staff and View ”
Pros: view is amazing! great staff and service. We arrived early and Anna Nguyen allowed us to check in several hours early. Staff also helped us navigate Sapa and helped book our car back to the night train. Cons: amazing view means the hotel is high up. Prepare for a steep climb if you walk. Better to take Grab(aka uber/lyft)
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Dear Mr. James, Thank you so much for sharing your review. We are delighted to learn that you had an excellent stay with us and particularly enjoyed our service. Anna Nguyen and the team for sure will be very motivated to read your comments. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Sapa Highland Resort Thanks and Best regards, Lu Mai (Mrs. ) Assistant Director of Sales
Staff were very friendly”
The food was great, only hard part was walking up this hill (nothing to do with the amazing hotel it’s just right at the top) but it does make for some excellent views and photo opportunities
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Dear Renee, Thank you for staying with us and for making us your top choice in Sapa. It's certainly a boost for us every time we hear positive comments about the hotel and our staff. Rest assured that we will let the team know that they made an impact during your stay. We are happy when you have nice photo at resort We hope for more opportunities to welcome you back to the hotel. Warmest regards, Lu Mai (Mrs. ) Assistant Director of Sales
Hotel in good location. Walking distance to shops. Hotel staff friendly and helpful”
Buffet spread could be better
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Dear Ms. Misha, No words are enough to express my gratitude towards your very kind feedback regarding your stay at Sapa Highland Resort Your words will only help us keep on providing ‘Magnifique’ experiences for our guests. Thank you for your kind encouragement and we look forward to welcoming you at Sapa Highland Resort again for another enjoyable stay. Warm regards, Lu Mai (Mrs)
Nice hotel. Staff friendly and yummy food ”
Will come back
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Thank you so much!
Really nice stay with an amazing view”
Pros: Clean, spacious, amazing view, amazing breakfast, nice service Cons: - Swimming pool facilities are old-fashioned and kind of dangerous as it’s very slippery there - The hotel is on the hill, if you aren’t going by car/motorcycle it’s really tiring going uphill to reach the hotel
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Dear Mr. Fjodor, Thank you for your valuable feedback and letting us know about your recent incident. We deeply apologize if our service did not meet your expectations and appreciate you taking time to share your concerns I know that my colleagues have reached out to you directly to resolve this. We hope that you will enjoy the remainder of the stay. Sincerely, Lu Mai (Mrs) Assistant Director of Sales
Great place”
It’s perfect trip in Sapa with Highland Resort &Spa. Lovely room and valued breaky with Millions dollars of View also Massage and Spa was an awesome. Highly recommend to others. Cheers
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Dear Mr. Sangho , We thank you very much for your time to write us a kind review It is grateful to read that you loved our Massage and Spa service. We will certainly share your generous words of praise with our staff who will be very motivated. We look forward welcome you to Sapa Highland Resort for another exquisite stay. Warm regards, Lu Mai (Mrs) Assistant Director of Sales
3D2N Sapa Highland Stay”
Overall stay is good. Our 1st time in Hanoi & Sapa. Big Deluxe room & well equipped facilities. D1 buffet breakfast was great but did not expect D2 breakfast to be alarte style & limited to 8 items only -can't imagined food restrictions on takers. That waiter who served us couldn't understand or speak English well at all. As a result, long order taking and serving time which took about 25~30 mins. Another waitress was aorund us whom can help but unsure why she didn't. Luckily we head down early that morning (7am) for breakfast as we are heading to Summit in the morning before getting back to Hanoi same day. Dinner serving met expectation. Hotel location wasn't too bad though a little walking is required compared to those in Sapa town. Certainly not recommended to travellers who can't walk long on distance and in slope. Hotels at Sapa town more happenings if you do not mind a bit of noise and on-going road constructions. Will opt hotel in Sapa town instead next time.
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Dear Mr. Alvin, Thank you for taking the time to share your thoughts on your experience of our hotel. We appreciate your time to write the review. It is disappointing that you have these views and that we did not have the opportunity to discuss with you to resolve. We are always striving to deliver the service that our guests expect and what we expect of ourselves but it seems that we have fallen short of these expectation in some areas. For this we apologize and your feedback will be shared with the team. We would like to specifically address the point of the breakfast, almost of staff here is minority thus we try to teach English for them every day to meet with guest expectation Your satisfaction and enjoyment is most important to us. I hope we can welcome you back to the hotel in the near future and would certainly like the opportunity to meet. Please do let us know if you plan to return. Kind regards, Lu Mai (Mrs)
Good location”
5 minutes walk to Sun Plaza & Sapa Station
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Dear Sir/Madam ROZANI, We are so glad you enjoyed your stay with us and our comfortable room with a lot of different offers met your expectation Thank you for having stayed with Sapa Highland Resort & Spa and we are all looking forward to your return for another great stay with us. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
good hotel”
staff very helpful and good hotel
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Location not so good others then that was great”
too far to walk to pharmacy / restaurant especially with young kids and elderly
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Dear Mr. Hui, Thank you for taking the time to share your review with us here We are disappointed to hear that your stay did not meet your expectations of location and restaurant . Please allow us to express our sincerest apologies for any discomfort if you have experienced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to hearing from you soonest Again, we thank you for your feedback regarding your stay. Warm regards, Lu Mai (Mrs)
Pleasant stay”
The hotel staff was so kind. She has upgraded our room to vip suits room free of charge. Will be back again. 😉
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Великолепно”
Good place for family holidays! Highly recommended.
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good”
good
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Dear Mr. Tu, Thank you for your time in sharing your stay with Sapa Highland Resort We are delighted to read that you were happy with Hotel .The entire team hopes that you returned home with amazing memories of your stay. We truly look forward to welcoming you again in the near future. Thanks and Best regards, Lu Mai (Mrs. ) Assistant Director of Sales
New Hotel, everything is good!”
The service at the hotel is fantastic, all the staffs make an efford to assist.
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Dear Sir/Madam Thach , It is very pleasing hearing how satisfied you were with our excellent service during you recent stay at Sapa Highland Resort & Spa We thank you for your recognition of our team Wishing you a great weekend ahead and looking forward to your return soon to Sapa Best Regard, Hoang Trang (Ms.) Assistant Sales Manager
New Hotel, everything is good!”
The service at the hotel is fantastic, all the staffs make an efford to assist.
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Dear Sir/Madam Thach, Thank you for sharing your wonderful experience during your recent stay with us. We would like to sincerely thank you for your recommendation and we hope to have the pleasure of seeing you again soon for your next stay in Sapa. Best Regard Hoang Trang (Ms.) Assistant Sales Manager
Good for big families”
My group consisting of 4 families with young children stayed at the Sapa Highland Resort and Spa. The family rooms were huge, with separate living space with air-con for 2 single beds. The bathroom was very spacious as well. The hotel is located off from the main streets so for those who want to really enjoy the serenity of Sapa, this would be a good choice.
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Dear Sir/Madam Wai, We are so glad you enjoyed your stay with us and our comfortable room with a lot of different offers met your expectation We love your feedback and use it to review and improve our services every day! Thank you for having stayed with Sapa Highland Resort & Spa and we are all looking forward to your return for another great stay with us. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
The best hotel in sapa”
Very recommend this hotel because the staff very friendly.breakfast also nice and a lot of choice.this is the best hotel in sapa.
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Dear Sir/Madam Rino , Thank you for sharing with us your details and wonderful feedback about your stay here at Sapa Highland Resort & Spa We are happy to learn that you enjoyed our rooms with a beautiful view, staff, breakfast v.v Your nice words on our service are highly appreciated We look forward to your next visit to Sapa Highland Resort & Spa soon. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
Выше среднего”
No proper heater and toilet flush
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Dear Sir/Madam Mugambikai, We appreciate your time to share the great review for your recent stay at Sapa Highland Resort & Spa. I do apologize we were not up to your expectations. Thank you again for sharing your comments. Best regards, Hoang Trang (Ms.) Assistant Sales Manager
Great place but English skills severely lacking”
Our family truly enjoyed our stay, but in organising trips and interacting with staff, it became apparent that English skills are in short supply.
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Dear Ms/Mr Michael , We are writing to express my sincere thanks for choosing to stay at our Sapa Highland Resort & Spa while you were in Sapa. We hope we achieved our goal in making your stay memorable by providing outstanding service. We love your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon. Best Regard , Hoang Trang (Ms.) Assistant Sales Manager