Avani Hai Phong Harbour View Hotel
Avani Hai Phong Harbour View Hotel находится в самом центре города Хайфон, в непосредственной близости от основных достопримечательностей. Благодаря удобному расположению гости смогут без труда добраться до наиболее интересных мест города. Международный аэропорт Cat Bi находится на удобном расстоянии от Avani Hai Phong Harbour View Hotel (всего в 5,8 км), что позволяет гостям легко добраться до своего места проживания по прибытии в город Хайфон.
Avani Hai Phong Harbour View Hotel предоставляет своим гостям широкий спектр услуг и удобств, которые помогут сделать ваше пребывание максимально комфортным. Вы будете всегда на связи, благодаря бесплатному Wi-Fi, который предоставляется гостям всех номеров. Если вам необходим трансфер из аэропорта, этот отель поможет вам все организовать еще до вашей поездки. Благодаря таким услугам, как шаттл и такси, гости имеют возможность без труда передвигаться по городу Хайфон.
Гости, прибывающие на автомобиле, могут воспользоваться бесплатной парковкой. Гостей, желающих воспользоваться такими услугами, как услуги консьержа, экспресс-регистрация заезда и выезда и камера хранения багажа, приглашают пройти на стойку регистрации. Гости, желающие разнообразить свой досуг, могут заказать билеты и экскурсии прямо в объекте размещения. Avani Hai Phong Harbour View Hotel предлагает гостям на месте воспользоваться такими полезными услугами, как прачечная и химчистка.
Для дополнительного комфорта во время своего пребывания гости могут воспользоваться такими услугами, как обслуживание в номерах, ежедневная уборка и круглосуточное обслуживание в номерах. Все самое необходимое гости могут приобрести неподалеку от Avani Hai Phong Harbour View Hotel, посетив магазины шаговой доступности. Заботясь о здоровье гостей, этот отель не разрешает курение в своих помещениях. Курение разрешено только в специально отведенных местах.
Avani Hai Phong Harbour View Hotel гарантирует комфортное размещение гостей. Для удобства гостей в некоторых номерах предлагаются услуги прачечной, плотные шторы и кондиционер. В планировку некоторых номеров Avani Hai Phong Harbour View Hotel включены такие удобства, как балкон или терраса. Благодаря таким услугам, как телевизор, потоковая трансляция видео и кабельное ТВ, гости некоторых номеров могут отлично провести время, не выходя из отеля.
В некоторых номерах гостям предоставляются такие удобства, как бутилированная вода, холодильник, кофе или чай и мини-бар. В некоторых ванных комнатах имеются в наличии туалетные принадлежности, фен, полотенца и банные халаты. В стоимость некоторых номеров включен доступ в представительский лаунж с первоклассными услугами и роскошной атмосферой.
Чем заняться и где пообедать:
Каждое утро в Avani Hai Phong Harbour View Hotel начинается с вкусного завтрака, который подается прямо в отеле. На территории отеля гости могут посетить уютную кофейню и насладиться чашечкой свежесваренного кофе в любое время с утра до позднего вечера. В этом отеле голод никогда не застанет вас врасплох! К услугам гостей — несколько ресторанов на территории с вкусной и полезной едой. Гостям не нужно покидать отель, чтобы отлично провести время. К их услугам — бар.
Avani Hai Phong Harbour View Hotel может организовать доставку продуктов в номер. Если вы любите готовить сами, к вашим услугам принадлежности для барбекю.
Avani Hai Phong Harbour View Hotel гарантирует гостям отличный отдых с разнообразными вариантами проведения досуга. Одним из преимуществ этого объекта размещения является близость к пляжу. Завершите свою поездку, воспользовавшись такими услугами, как массаж, салон, сауна, спа и солярий. Avani Hai Phong Harbour View Hotel предлагает гостям разнообразные возможности для отдыха, в том числе бассейн.
Avani Hai Phong Harbour View Hotel заботится о максимальном комфорте гостей. этот отель приглашает вас провести день или вечер с бокалом любимого напитка в баре возле бассейна. Этот отель заботится о здоровье гостей, предлагая посетить отлично оборудованный спортивный зал. Avani Hai Phong Harbour View Hotel привлекает любителей здорового образа жизни многочисленными вариантами активного досуга, такими как поле для гольфа на территории. Гости могут отлично провести время с семьей или друзьями. К их услугам — библиотека.
Выбрать подарки для родных и близких вы можете прямо в объекте размещения, где работают сувенирные лавки.
Рядом с объектом размещения:
Avani Hai Phong Harbour View Hotel — отличный вариант для размещения, если вы хотите находиться вблизи от основных достопримечательностей города Хайфон. В 440 м от отеля располагается Texas BBQ, где можно пообедать или поужинать.
Почему стоит остановиться именно здесь:
В этом объекте размещения к услугам гостей великолепный ресторан. Качество питания в нем гости оценивают выше, чем в 98% других отелей города.
Оценки за удобство номеров у этого объекта размещения выше, чем в 97% других отелей города.
Оценки за качество сервиса у этого объекта размещения выше, чем в 84% других отелей города.
The Best Customer Service”
The staff were very friendly- from the front desk to the restaurant and housekeeping. They were excellent in making the guests feel welcomed and comfortable. The food was great too! We tried the dinner buffet and eventhough there’s not much variety, still the food(most especially the seafood) was cooked fresh and delicious. Thank you Avani.
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Dear Lily Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. Kind Regards Beatrice Ellis General Manager
Old colonial building style”
hotel overall ambient was ok, still kind of look old which require key to access to room.
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Dear See, Thank you for sharing your experience. We are delighted to read that you liked your stay. The keys are part of the charm of our colonial design and atmosphere and allow the same security as electronic key cards. We hope to see you again for another great stay. Warmest regards, Martin Platta General Managrt
Amazing hotel with great hospitality ”
After long flight and taxi ride from Hanoi, being served with warm wet towel and special fruit juices upon check-in at reception was really made my day. The reception staff, bellboy, and kitchen chef have made welcome greetings really pleasant. Welcome card printed with name and complimentary local asian fruit in rooms were added joy. Breakfast was plenty of choices with local dishes like pho noodles, vietnam pancakes, then other dishes like soup, porridge, fruits, bread, eggs, coffee, tea, juices, etc. Really an amazing stay.
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Dear Syed, Thank you for your excellent feedback. We hope to welcome you back again. Warmest regards, Martin
Good location, value for money ”
Staff are friendly, hotel is colonial stay, very comfortable and good atmosphere. Like it so much. Location near city area, convenient for food and shopping.
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Dear Chin, Thank you for sharing your feedback. We hope to see you again on your next visit to Hai Phong. Warmest regards, Martin Platta General Manager
Великолепно”
Thank you to the reception staff at Avani we arrived late and could not have asked for better customer service. We had some issues with not having enough cash on us and wanted to book a Halong Bay boat trip, they recommended a tour company and spent a lot of time helping us with booking the trip. Thank you also to the tour company they made our final few days enjoyable and less stressful. If you are visiting Hai Phong stay at Avani this is the best service we have had in Vietnam.
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Dear Dianne, Thank you for the great feedback and sharing your excellent service experience. Hope to see you again. Your AVANI team
Good, clean hotel with well trained staff.”
Very impressed with the service they provided. Our flight was delayed and they went beyond, sorting out our tickets. Made a number of phone calls and arranged transport to airport. Highly recommended
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Dear henry, Thank you for sharing your experience. Glad that the team could help. Warmest regards, Martin
A surprising gem at Haiphong”
Lovely architecture, friendly staff and nice little touches to make sure the guest feels welcome.
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Dear LeJean, Warm greetings from AVANI Hai Phong. We are delighted to have received your review and greatly appreciate your recognition of our team whom have made you stay that more memorable! We thank you for choosing to stay with us whilst in Hai Phong and look forward in having the opportunity to welcome you back in the near future. Warm regards Matthew Fryar General Manager
good”
good
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Dear GAYOUNG, thank you for your kind review and we are delighted you have enjoyed your stay with us. We look forward in welcoming you back in the near future. Warm regards, Matthew Fryar, General Manager
Great”
Great
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Dear Yi, Warm greetings from AVANI Hai Phong. We are delighted you have found our hotel and services 'great' and appreciate your feedback! We look forward in welcoming you back in the near future. Warm regards Matthew Fryar General Manager
modern hotel”
Excellent service -staff friendly and helpful. Hotel in quiet end of a main road, close to shops. Rooms large and comfortable. Recommend the café/ restaurant which provided a variety of Western and Vietnamese food. While close to the harbour, there was no harbour view but it didn't matter as we weren't there for the view.
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Dear Sue, Warm greetings from AVANI Hai Phong. We are delighted to receive your wonderful feedback and are happy to see that our team has warmly welcomed you and made your stay a memorable one. Thank you for choosing to stay with us and we look forward in having the opportunity to welcome you back in the near future. Warm regards Matthew Fryar General Manager
A slip lowered our stay and accordinly this review immense.”
Through an incredible slip on our booking we was accomodated on a standard room although we have booked an deluxe room. Unfortunately we noticed that fault only while our checkout. We was accomodeted at room 301 without safety box and later, after our complaint on room 325 with mini safety box which can´t bear neither a tablet comoter nor a laptop. I thought that this is the most worse accomodation in an deluxe room I have ever had. Also had issues with water at toilet three times during the night. Shit hapens! As told above, only while checkout, we got information that this was indeed a standard room!! Finaly we had accepeted their apologies and a countable reimbursement as well. But the most disappointing matter was that they didn´t take any notice or action on our membership on their own GHA loyalty membership, only a short "we will check" at checkin, consindering the frontoffice wasn´t aware about that programme, absolute no go :( At the moment my ticked recomendation for a friend is based on thin ice.
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Dear Wolfgang, Warm greetings from AVANI Hai Phong. Firstly let me again express our sincerest apologies for the error made from our side this should not have been the case and does not meet our expectations and clearly it has impacted your stay experience with us. We do greatly appreciate your understanding and given this please allow me to assure you that we will ensure your GHA membership is credited for your stay. GHA is an extremely important partnership for not only our guests but also our company therefore rest assured it will be addressed and communicated back to you once completed. I only hope that we have the opportunity to welcome you back in the near future and am happy to offer my personal assistance as such time. Again please do accept our sincerest apologies for not meeting yours nor our standards and expectations and look forward in hearing from you should you have any further concerns. Warm regards Matthew Fryar General Manager
Хорошо”
Facility in bathroom not so good but good for breakfast
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Dear Rungsima, Warm greetings from AVANI Hai Phong. Thank you for sharing your valuable feedback with us and we are glad your overall stay met your expectations. We have duly noted your feedback on your bathroom and appreciate your sharing with us how we may improve our guest experience. Rest assured your feedback will be reviewed as part of our internal review practice. Again thank you for your feedback and we would like to thank you for choosing to stay with us whilst in Hai Phong. We look forward in wecloming you back in the near future. Warm regards Matthew Fryar General Manager
Booked for a suite room but it's a total disappointment.”
The hotel is very old and the air conditioning system in the suite rooms are old and noisy. They changed our room from suite to executive and it was a newer ac but it's not working properly. The hotel rated themselves as 4-5stars but it's really not up to the standard.
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Dear Mr. Chew, Thank you for choosing stay at AVANI Hai Phong Harbour for your trip to Hai Phong. We are apology for any inconvenience during your stay with us. We consider your information sharing is a strong support and are the points for us to improve our facilities. We wish you all the best and looking forward to welcoming you back. Best regards, Nguyen Trieu Phong Executive Assistant Manager
Nice stay”
We set up way in advance a ride from the airport to the hotel and confirmed it 2 days prior. The shuttle/driver was just not there. We looked everywhere and it was a tiny section. The manager insisted later that someone was there and that they had it on camera. We can't see why the airport would give them access to this feed but Ok? There were two of us searching for 20 minutes and all 12 of our other hotels in Vietnam had drivers there waiting for us and it wasn't a task to locate them. The manager asked us to pay half of this amount which we agreed to but didn't appreciate esp since we had to struggle to get there in a cab. The cab charged us about a 10th of what the hotel did. Room was clean, a bit dark, staff were friendly enough. There was a pool but it was pretty cold and off to the side. The breakfast was good but we got there 20 minutes before it ended and the staff told us to hurry. It was like a Best Western in the US. 3 stars at best.
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Dear Charis, Thank you for spending some time to send feedback about AVANI Hai Phong Harbour View Hotel. We already investigate the case base on your information. First, we would apology for inconvenience cause by the mistake. The reason is because when we send you the conformation for the transportation booking the designation was “Mr. Charis”. The driver was told to pick up a man instead of a lady. We already find the solution to improve our services and thank you for your support. Wishing you all the best and looking forward to welcome you back soon. Best regards, Nguyen Trieu Phong Executive Assistant Manager
Can stay comfortably”
Roomy and comfortable stay
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Dear Takeshi San, Thank you very much for your nice comment about AVANI Hai Phong Harbour View Hotel. We are delight that you have enjoy your stay with us. Wishing you all the best and looking forward to welcome you back in the near future. Best regards, Nguyen Trieu Phong Executive Assistant Manager
Nice and Clean hotel”
The best hotel in Haiphong , I can tell
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Dear Toan, Greetings from AVANI Hai Phong Harbour View. Thank you for sharing your wonderful review of our hotel! We look forward in welcoming you back in the near future. Warm regards Matthew Fryar General Manager
Wonderful stay ”
The stay is wonderful at Avani. Staff are friendly, room is spacious and clean and food is great! Only downside is airconditioner is not cold enough on super hot days but I was not bugged much. It's a great hotel!
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Dear He, Warm greetings from AVANI Hai Phong Harbour View. We are delighted your stay has been a wonderful one and our team members have made your stay that much more memorable! Thank you for choosing to stay with us whilst in Hai Phong and we look forward in welcoming you back in the near future. Kind regards Matthew Fryar General Manager
Very helpful staff, great restaurants and beautiful spa treatments!”
We had a very relaxing stay!
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Dear Mireille, Thank you for taking your time to provide us the feedback. We are pleased that your stay with us was a memorable one. All of us hope to be of service again. Regards Beatrice Ellis General Manager
An absolutely satisfactory stay”
We arrived at the hotel with such nice greetings from the staff. As the hotel knew the fact that we were newly wedded, they gifted us free upgrade to Luxury room. Needless to say how surprised and stunned we are, we thanked the friendly receptionists and proceeded to our room under the guidance of a doorman. The room gives a cozy vibe with its wooden interior. The bathroom is small yet fully furnished. Bedroom is lovely and minimalized with a big comfy double bed, a working table, and a chilling relax sofa. Though sometimes we still can hear the upper neighbor walking and the aircon is a bit cold to our liking (25°C is the highest temperature), we had a great night sleep. The breakfast was indeed a great feast. It is not everyday happening that you eat sushi to start your day. Because it is for breakfast, no raw fish was involved and yet the rolls were delectable. They have so many options for breakfast that everyone will be satisfied here: phở, omlette, cereal of several choices, samosa, croissant, newly toasted bread (3 types), sushi rolls, kimchi, miso soup, porriage, fried rice, toasted corn and tomatoes, yogurt, and fruits. Coffee is nice and many choices of tea are also available. Serving time for breakfast is long too, up to 10AM which is good for day sleeper like me. The swimming pool is outside at the ground floor. It is a pity that we came on a rainy day, but we managed to do a few laps. Depth us only 1.2m, enough for some chilling. The swimming pool is not too big, yet lovely for some leisure moments. On 2nd floor there is a lounge area where residents can chill down with a book. The bookshelf there is filled with international selections, from Japanese to German ones. The silence of the hotel and welcomeness of staff made our stay uncomplanable. Would love to revisit and recommend to anyone who has a big budget and would love some precious silence in a Vietnamese city.
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very good”
good night
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