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Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang
Royale Chulan Penang

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8.5

Excellent

10,330 reviews

10,330 reviews

Housekeeping489
Breakfast258
View64
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
British Council Penang

10 m

Made In Penang Interactive Museum

30 m

Tanjung City Marina

160 m

Penang Amazing World Studios

230 m

Hawaii Travel & Tours

260 m

Popular landmarks
Penang Fort Cornwallis

680 m

Chew's Jetty

690 m

Khoo Kongsi

770 m

Armenian Street

840 m

Cheong Fatt Tze - The Blue Mansion

1.1 km

Closest landmarks
Main Post Office

60 m

HSBC Bank @ Lebuh Downing

170 m

Alliance Bank @ Lebuh Pantai

180 m

Standard Chartered Bank @ Georgetown

210 m

Immigration Office

220 m

Royale Chulan Penang

1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

350 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Luggage storage

Cash withdrawal

This property is in high demand!

9 travelers have booked today.

Value for money8.6
Distance to city center1km
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport15.4 km

Rooms available at Royale Chulan Penang

Excellent
Room comfort & quality

8.7

Deluxe Suite
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Corner Suite
...
  • Room size: 44 m²/474 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 68 m²/732 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Boustead Suite
...
  • Room size: 75 m²/807 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Royal Suite
...
  • Room size: 129 m²/1389 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Penang Suite
...
  • Room size: 57 m²/614 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Royale Chulan Penang have a hot tub?

A hot tub is one of the facilities available at Royale Chulan Penang.

What time is check-in and check-out at Royale Chulan Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royale Chulan Penang?

For those who wish to drive their own cars, Royale Chulan Penang has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Royale Chulan Penang?

Start your mornings right, with the continental and buffet breakfast options offered at Royale Chulan Penang. There's an additional charge of 38 MYR for adults and 22 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Royale Chulan Penang?

Royale Chulan Penang features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Royale Chulan Penang?

Royale Chulan Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Royale Chulan Penang?

The closest train, metro, or bus station to Royale Chulan Penang is Pengkalan Raja Tun Uda Bus Terminal, 350 m away.

What restaurants are nearby Royale Chulan Penang?

Royale Chulan Penang’s neighborhood is Georgetown which includes popular restaurants such as Sri Tanjung Cafe, JAMMIN and Chilli Mee at Prestige.

What popular shopping places are close to Royale Chulan Penang?

Shopping options in Royale Chulan Penang’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Penang Amazing World Studios.

What are popular attractions near Royale Chulan Penang?

Royale Chulan Penang’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Royale Chulan Penang?

Royale Chulan Penang’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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Explore the neighborhood

What people love about Royale Chulan Penang

  • 9.6

    Exceptional

    "Decent hotel."

    SURES

    |

    June 24, 2022

  • 7.2

    Very good
    Location

    "The location is very strategic, very near to every places that I’ve planned to go."

    Emaa

    |

    June 23, 2022

  • 10

    Exceptional

    "Overall was good, just need to wait about 35 mins for my room to be ready."

    Ewen

    |

    June 23, 2022

Property ranking|Compared to 2,318 Penang properties
See all rankings
Room comfort score
8.7/10
Room size
60 sqm.
Cheapest price score
Value for money score
8.6/10
Better than
98
%
of Penang properties
Bigger than
96
%
of Penang properties
Better than
94
%
of Penang properties
Better than
92
%
of Penang properties
Overall rating:

8.5

Excellent
10,330 reviews
Cleanliness
8.6
Facilities
8.3
Location
8.7
Read all reviews >
What travelers say they love:
Hotel is and food is satisfying.
IRENE from Malaysia
Solo traveler
More about Royale Chulan Penang

More about Royale Chulan Penang

Royale Chulan Penang

See the best of Penang with a stay at Royale Chulan Penang, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Penang is easy with a stay at Royale Chulan Penang, just 330 m from Pinang Peranakan Mansion.
The range of services provided by Royale Chulan Penang ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Penang. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Royale Chulan Penang are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Royale Chulan Penang include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water and mini bar in some rooms. Royale Chulan Penang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Royale Chulan Penang caters to its guests varied dietary restrictions with cuisine types such as halal available.
Royale Chulan Penang lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Penang. Your exploration of the surroundings of Royale Chulan Penang begins with a visit to Chew's Jetty only 690 m away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 1.1 km away.


Reasons to stay here

Past guests rate facilities here higher than 92% of the city's accommodation.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

377 mentions

Housekeeping

241 mentions

Swimming Pool

127 mentions

Food & Dining

76 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • On-site entertainment
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Tea Room

  • Cuisine: British
  • Menu: Buffet

The Spice

  • Cuisine: International
  • Menu: A-la-carte

Sri Tanjung Cafe

  • Cuisine: Asian, International, Local
  • Menu: Buffet
Location
1 & 2, Pengkalan Weld, Georgetown, Penang, Malaysia, 10300
Excellent
Location

8.7

Airports

  • Penang International Airport (PEN)
    15.4 km 24 min drive
  • Sultan Abdul Halim Airport (AOR)
    86.9 km

Public transportation

  • Pengkalan Raja Tun Uda Bus Terminal
    350 m
  • Komtar Bus Terminal
    1.5 km

Hospital or clinic

  • Health And Medical Section Penang Port
    260 m

Shopping

  • Gurney Plaza
    4.5 km

Convenience store

  • 7 Eleven
    190 m

Cash withdrawal

  • ATM
    200 m
What's nearby

Popular landmarks

  • Pinang Peranakan Mansion
    330 m
  • Penang Fort Cornwallis
    680 m
  • Chew's Jetty
    690 m
  • Khoo Kongsi
    770 m
  • Armenian Street
    840 m
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Kek Lok Si Temple
    8.0 km
  • Batu Ferringhi Beach
    12.2 km
  • Entopia
    14.6 km
  • Escape Theme Park
    14.7 km

Nearby landmarks

  • British Council Penang
    10 m
  • Made In Penang Interactive Museum
    30 m
  • Main Post Office
    60 m
  • Tanjung City Marina
    160 m
  • HSBC Bank @ Lebuh Downing
    170 m
  • Alliance Bank @ Lebuh Pantai
    180 m
  • Standard Chartered Bank @ Georgetown
    210 m
  • Immigration Office
    220 m
  • Penang Amazing World Studios
    230 m
  • Health And Medical Section Penang Port
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • Children under 6 years old will receive breakfast free of charge.
  • Maximum 2 children under 12 years old stay for free if using existing bed.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center1km
  • Travel time to airport (minutes)19

Extras

  • Breakfast charge (unless included in room price)38 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 179
  • Year property opened2014

Reviews of Royale Chulan Penang from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.6
Facilities8.3
Location8.7
Room comfort and quality8.7
Service8.5
Value for money8.6
High score for Penang
Rating
9+ Exceptional (1,514)
8-9 Excellent (742)
7-8 Very Good (907)
6-7 Good (263)
<6 Below Expectation (361)
Time of the year
Mar - May (671)
Jun - Aug (1,080)
Sep - Nov (939)
Dec - Feb (1,097)
All guests (7,720)
All room types
All languages

Show reviews that mention 

Showing 3,787 verified guest comments
12345
9.6
Exceptional
YANGUANG from Singapore
Couple
SUITE STANDARD - BED AND BREAKFAST
Stayed 2 nights in November 2018

EXCELLENT STAY”

Had my Stay with my partner in the Corner Suite of Royale Chulan Penang over the weekend as a short Getaway. Upon arrival, I was greeted politely by the front desk officers at Royale Chulan Penang. Check-in process was swift and our lugguge were safely kept by their conceige. The room were neat and tidy when we entered, you can tell that their housekeepers did a great job. In room dining service were fast and timely, our food were delivered within 20 minutes upon order. We also had a chance to try out the Royale spa at Royale chulan Penang, therapist Prema and Vie provide an excellent and professional services. Well done! Overall all the staff that we met were polite and always greet us with a smile. The hotel were located walking distance away from the popular spots in penang, you can either choose walk and enjoy the beautiful streets or can simply GrabCar around the town. A big thank you to all the staff in Royale Chulan Penang for making our stay an awesome one.

Reviewed November 27, 2018

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded December 23, 2018
Royale Chulan Penang
9.6
Exceptional
NAWAL from Malaysia
Couple
Superior
Stayed 1 night in June 2019

Excellent!”

This is our first time checking in to Royale Chulan Penang, and during 6 Syawal. What I can say is, everything was excellent! From the bellboy, welcome drinks, reception (very fast check in process! About 2-3 minutes only!). We booked the standard room only. So we didn't expect much. But what we get was a huge, comfy, clean & nice room! Plus point, they gave us the room with pool view (room 448), which I did not request. Excellent right?😍 I love how they separate the space in the room, put a partition, and there was a 2nd make up table, which is near to the bathroom and closet. Very easier for me to put a make up on & skin care thingy (the table is all mine!😂). Very suitable with the name, Royale. So the interior & elements looks like a royal palace. The swimming pool not so big, but not so small. Just nice. The breakfast was good enough, variety and delicious. Overall, me and my husband have a good experience staying at Royale Chulan Penang. Will we repeat? Definitely big YES! =)

Reviewed June 12, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded June 12, 2019
Royale Chulan Penang
10.0
Exceptional
AINI from Malaysia
Couple
Superior
Stayed 2 nights in December 2019

Magnificent!”

Everything is perfect! Love the ambiance around the hotel. Spacious and clean room. I even got complimentary gift from the hotel since it was my anniversary week during the stay. Walking distance to the esplanade. Located at the centre of georgetown. Easy to go sight seeing around historical/UNESCO building. But we missed English Premier League during our two nights stay. They told us that we can watch the game from our room but we can’t. Our room TV did not have the channel to watch the match live. But overall, our stay was very nice and memorable. Thank you Royale Chulan Penang! ❤️

Reviewed December 23, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded December 26, 2019
Royale Chulan Penang
10.0
Exceptional
Mohd from Malaysia
Family with young children
Superior
Stayed 1 night in December 2020

Best value for money !”

The hotel facilities (especially room) and services are 4-5 stars, compared to the price that u paid. This is my 2nd time in Royale Chulan Penang and the service is still tip top compared to my 1st experience. Will be coming back over christmas. And definitely recommend this for all type of family holiday (with young & older children). To add, I also recommend this hotel if you want to bring your elderly parent. In my case, both my trips, I brought my parent and in laws. The hotel staff noticed this and immediately help me to reserve a parking very much straight away in front of the hotel lobby rather than needing to lark at the multi level parking spots. For the hotel staff, I appreciate this very much and thank you for the receptions and services.

Reviewed December 22, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Dennis Lee , Resident Manager

Responded January 18, 2021
Royale Chulan Penang
10.0
Exceptional
Li from Malaysia
Family with young children
Superior
Stayed 2 nights in May 2019

Perfect hotel at georgetown area”

This hotel is perfect, the location is strategic within the historical area of Georgetown, you can reach most of the tourist spot within few minutes. The room was clean, and big enough for 2 adults with 2 children. The staffs were friendly and helpful. Our room was included breakfast, they did not even charge us for the breakfast for the children. The breakfast was good with many variety and good quality. Overall we did enjoy our stay in Royale Chulan Penang, and we must return to stay for our next trip.

Reviewed June 03, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded June 10, 2019
Royale Chulan Penang
10.0
Exceptional
Nadiah from Malaysia
Family with young children
Superior
Stayed 1 night in August 2018

Our second time staying here. ”

Normally, we’ll never stay in same hotel for the second time. But we make exceptional for Royale Chulan Penang because this is our favouritest. Everything about this hotel is BEST. We’re using superlative form because hell yeah this is the best hotel I’ve ever stayed. I’m so in love with this place. Thanks Royale Chulan Penang and see u again soon. P/s : Don’t forget to eat Deen Maju Gurdwara, ais sarbat Chowrasta, Roti Canai Transfer Road and Pasembor Padang Brown near to the celop celop stall. Cenggini haaaa 👍🏻

Reviewed September 10, 2018

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded December 26, 2018
Royale Chulan Penang
10.0
Exceptional
Siti from Malaysia
Couple
Superior
Stayed 1 night in March 2018

Exceptional”

Pros: - the room is sooooo beautiful! Nicely decorated with elegance looking. - the staffs were very warm. - check in and check out were very smooth and fast. - the hotel gave free entrance ticket to Penang Interactive Museum which’s located next to the hotel. Cons: - the cleanliness should have been improved. There were some hairs on the bathroom floor - breakfast is so so Overall my husband and I enjoyed our stay at royale chulan penang and will be considering this hotel if we are going back to Penang

Reviewed March 20, 2018

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded January 18, 2019
Royale Chulan Penang
10.0
Exceptional
Nadiah from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in May 2018

What a nice place!”

OH MY GOD! I’m so excited about this hotel. I love everything about this place. From the room, facilities, staffs, bathroom, breakfast, the restaurant, EVERYTHING. This hotel will brings you back to colonial time period. The architecture is amazing. The carpets are matched with the elevator’s floor tiles. It’s so detailed. The furnitures - urghh so beautiful! As you walk to the restaurant for your breakfast, you’ll be amazed with the view. The garden landscape, sooooooooooo nice. Not to be bragged, we’ve stayed in lots of hotels in Malaysia, but Royale Chulan Penang is our favouritest. 💖

Reviewed September 10, 2018

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded December 26, 2018
Royale Chulan Penang
9.2
Exceptional
Diana from Philippines
Couple
Superior
Stayed 2 nights in February 2019

Nice place to stay for couples / family”

The hotel is located near the Marina of Penang and blocks away from Georgetown’s street art / food area. But, it’s worth it staying here, it very clean, quite and the amenities are well maintained. Definitely enjoyed our stay here. We requested for early check-in and a room with a nice view, it was all provided. Plus, we have a welcome cake, since they knew we’re honeymooners. If given a chance, I will stay again in Royale Chulan Penang.

Reviewed February 07, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded February 08, 2019
Royale Chulan Penang
8.8
Excellent
I from Malaysia
Couple
Deluxe Room
Stayed 2 nights in October 2017

Clean and beautiful Heritage Hotel”

Overall, i'm very satisfied with my stay in Royale Chulan Penang Hotel, the staffs are friendly and helpful, room has been upgraded to Junior Suite, we tried the spa inside the hotel, quite enjoyable and if you're hotel guest you're eligible to get the 20% discount voucher for the spa upon check-in. Location wise, is very strategic if you plan to wall around Georgetown.

Reviewed November 01, 2017

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded January 24, 2019
Royale Chulan Penang
10.0
Exceptional
ellen from Singapore
Couple
Deluxe Room
Stayed 3 nights in August 2019

#penang2019#royalechulanpenang”

my husband and I celebrated our first 365 days as couple in penang. as a meticulous traveller myself i checked and even read online reviews of best hotels in penang. while scanning i came across royale chulan hotel.i saw it is located strategically and tourist attractions within the hotel's radius. we had the best experience. check-in and check-out process so fats, breakfast food buffet is good, hotel's rate is worth our money and the staffs were so accommodating. definitely, we will be back soon.:.

Reviewed August 13, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded August 15, 2019
Royale Chulan Penang
8.4
Excellent
Fadzilah from Malaysia
Business traveler
Superior
Stayed 1 night in January 2020

Ok but needs to upgrade more”

Pro: Comfort mattress, nice pillows Clean bed sheet Good interior Spacious bathroom Cons: Dark stain and spot on bathroom shower glass door Order for room service, nasi goreng.. Very disappointed! Not nice at all Breakfast buffet is just like a cheap hotel, very limited choices of food, so embarrassing because Royale Chulan is such a big name in hotel industry. Undelicious, there are so many things missing. I used to be in Royale Chulan Damansara, the best hotel, all in..especially food variety. I choose royale chulan penang with the hope that it was as same as royale chulan damansara. The result is very disappointed. And of course i won't come over here again.

Reviewed January 23, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded January 23, 2020
Royale Chulan Penang
9.2
Exceptional
Janet from Australia
Couple
Deluxe Room
Stayed 3 nights in May 2017

Great Stay!”

The Royal Chulan is a lovely hotel. It is close to the harbour and can only comment on our upgraded room (very grateful). It was spacious and beautifully decorated with a great view of the harbour and boats from the balcony. The breakfast was OK - not fantastic - but adequate. Entertainment nightly in the bar area but we were the only listeners as the drinks are on the expensive side compared to bars and restaurants outside. Its an easy walk to Little India for dinner and the free tourist bus for Georgetown area stops right outside the hotel.

Reviewed June 16, 2017

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded January 26, 2019
Royale Chulan Penang
9.2
Exceptional
Jason from Australia
Solo traveler
Superior
Stayed 4 nights in January 2020

Great value hotel in Penang”

The Royale Chulan was an ideal gateway to Penang: well located (as are most hotels if you choose to stay in Georgetown, which you should!), helpful staff, a pool to cool off in after explorations (it's ALWAYS hot in Penang!), and a thoughtful eco policy.

Reviewed January 08, 2020

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded January 09, 2020
Royale Chulan Penang
9.6
Exceptional
Chan from Malaysia
Solo traveler
Superior
Stayed 2 nights in December 2019

Classy”

I love staying in this hotel. The highlight is how comfortable the bed and pillows are. There was one of the day I overslept and almost late for an appointment because the bed was so comfortable. It's quite an old hotel but looks like it has been refurbished quite recently. The staffs were very polite and hospitable too. Good value for money. Thank you Royale Chulan Penang.

Reviewed December 12, 2019

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Royale Chulan Penang. Best Regards, Nazrin , Front Office Manager

Responded December 12, 2019
Royale Chulan Penang
8.8
Excellent
Ahmad from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in September 2018

Excellent ”

I’ve been to other royal chulan before and RCP doesn’t disappoint me at all. My room on the 5th floor facing the pool is a tad small compared to others but the interior is so classy and beautiful. Hotel located near from everything and easily reached if you’re driving. However the parking lot (building opposite the hotel) is quite limited. So I parked my car, and took grabcar to go around penang which cost around rm4-8. The breakfast was delicious and had a good variety. However i got to wait and compete with other customers for a table, and then get my own spoon & fork as the waiter was quite busy that morning. It’s really packed with customers. Overall I enjoyed my stay and will come again, but maybe not on school or public holidays. Recommended!

Reviewed September 13, 2018

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded December 23, 2018
Royale Chulan Penang
9.6
Exceptional
Kim from Malaysia
Couple
Superior
Stayed 2 nights in September 2017

Vacation in Penang Heritage”

Our stay in Royale Chulan Penang is perfect. We love to walk around the heritage nearby and eat all the way during our stay. Room is clean and staff is very professional and friendly. They have free in house car park for guest which is perfect for guest who drives.

Reviewed September 18, 2017

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded January 24, 2019
Royale Chulan Penang
8.8
Excellent
Rozita from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in September 2018

Great Hotel!”

Pros - Staff are professionals. Very attentive. - Great location. In the middle of town. Walking distance to many tourist attractions. - Nice room at affordable price. I’ve always love Royale Chulan Hotels. Our room faced the pool, nice view. - Good breakfast and the staff are good. - Kids love the pool Cons - Cleanliness could have been improved, shower panel are mouldy - need a good scrub - Toiletries quality are not as good as other Royale Chulans - maybe because the room itself is cheaper But all in all..will definitely come here again!

Reviewed September 15, 2018

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded December 23, 2018
Royale Chulan Penang
10.0
Exceptional
Prapassara from Thailand
Couple
Superior
Stayed 2 nights in January 2017

Good location, spacious room, wifi, helpful staff”

We stayed 2 nights at the Royale Bintang Penang. The room was spacious and clean. Wifi signal in room was good and throughout the property. The breakfast however, was a bit limited to local choice and we wished there were more western food offered. The location of the hotel is right opposite bus-stop where you can take free CAT bus around Georgetown. It is only a short walk to Clan Jetty and to main heritage sites and street arts. The last day before check-out, there were maintainances on water system so the water pressure was a bit weak but the staff nicely explained to us the situation. We left our luggages at the hotel until the evening since we had a night flight. The stuff also helped us called for taxi to the airport. Overall, we love the hotel and will be back again.

Reviewed January 16, 2017

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Dear Guest , Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Penang. Best Regards, Nazrin , Front Office Manager

Responded January 26, 2019
Royale Chulan Penang
8.8
Excellent
Kanokwan from Thailand
Couple
Superior
Stayed 7 nights in October 2018

Nice hotel”

We came to Royal Chulan (Penang) 3 times. We really enjoy the accommodation. Front desk staff not so friendly each person said things differently so we just ignored it and make our trip more faithful. Overall the hotel is good breakfast is super swimming pool still maintain the chair area. The housekeeper lady is super nice.

Reviewed October 12, 2018

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Dear Guest , Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Nazrin , Front Office Manager

Responded December 23, 2018
Royale Chulan Penang
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