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Royal Riverside Hoi An Hotel
Royal Riverside Hoi An Hotel
Royal Riverside Hoi An Hotel
Royal Riverside Hoi An Hotel
Royal Riverside Hoi An Hotel
Royal Riverside Hoi An Hotel
Royal Riverside Hoi An Hotel

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8.8

Excellent

535 reviews

535 reviews

Breakfast35
Housekeeping33
View14
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
79 Tony

340 m

Tay Do Cloth Shop

350 m

Market

360 m

Cao Dai Pagoda

400 m

Bridge

430 m

Popular landmarks
Japanese Covered Bridge

750 m

Old House of Tan Ky

940 m

Hoi An Ancient Town

1.0 km

Fukian Assembly Hall (Phuc Kien)

1.2 km

Central Market

1.3 km

Closest landmarks
Quây Thuôc 206

350 m

huy hoang 2

510 m

Byfas Premium Tailoring

560 m

Cam Pho Temple

590 m

Nhà thuốc Anh Đức (Pharmacy)

600 m

Royal Riverside Hoi An Hotel

40 Nguyen Du, Cam Pho, Hoi An, Vietnam, 56000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cam Pho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

Sparkling clean

Inside city center

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [indoor]

Spa

Shuttle service

Complimentary WIFi in all rooms

Value for money8.9
Distance to city center0.5 km
Location rating8.5
Nearest airportDa Nang International Airport (DAD)
Distance to airport23.7 km

Rooms available at Royal Riverside Hoi An Hotel

Excellent
Room comfort & quality

9

Deluxe Waterfront
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 double bed or 2 single be...
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Deluxe River View
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Junior Suite Twin with River view
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
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Junior Suite - Water Front
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Junior Suite River View
...
  • Room size: 42 m²/452 ft²
  • River view
  • 2 single beds
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Junior Balcony Room
...
  • Room size: 42 m²/452 ft²
  • River view
  • 1 queen bed
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Deluxe Room with City View
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double or Twin Room with River View
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Room with City View
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Double or Twin Room - Spa Included
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Royal Riverside Hoi An Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royal Riverside Hoi An Hotel?

Royal Riverside Hoi An Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 25000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Royal Riverside Hoi An Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Royal Riverside Hoi An Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Royal Riverside Hoi An Hotel.

What are my dining options at Royal Riverside Hoi An Hotel?

Royal Riverside Hoi An Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Royal Riverside Hoi An Hotel?

Royal Riverside Hoi An Hotel does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Royal Riverside Hoi An Hotel?

Royal Riverside Hoi An Hotel’s neighborhood is Cam Pho which includes popular restaurants such as Cozy Restaurant, The Soul Restaurant and WaKaKu.

What popular shopping places are close to Royal Riverside Hoi An Hotel?

Shopping options in Royal Riverside Hoi An Hotel’s Cam Pho neighborhood include 79 Tony, Tay Do Cloth Shop and Bach Duong.

What are popular attractions near Royal Riverside Hoi An Hotel?

Royal Riverside Hoi An Hotel’s location in the Cam Pho neighborhood makes it close to famous attractions including The Old House of Phun Hung, Quan Kong Temple and Quan Thang Ancient House.

What popular natural sightseeing spots are close to Royal Riverside Hoi An Hotel?

Royal Riverside Hoi An Hotel’s nearby natural sights include Bùng bình tam giác located in the same Cam Pho area.

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Explore the neighborhood

What people love about Royal Riverside Hoi An Hotel

  • 10

    Exceptional

    "Had a great stay at this hotel."

    Grant

    |

    June 11, 2022

  • 10

    Exceptional
    Location

    "The hotel is located in a quiet area and has a pool and is a walking distance from Hoi An center."

    Marcel

    |

    March 12, 2020

  • 8.8

    Excellent
    Breakfast

    "Great breakfast, good service and decent room;"

    Chun

    |

    March 11, 2020

Property ranking|Compared to 937 Hoi An properties
See all rankings
Room comfort score
9/10
Cleanliness score
9.1/10
Location score
8.5/10
Room size
32 sqm.
Better than
93
%
of Hoi An properties
Better than
80
%
of Hoi An properties
Better than
77
%
of Hoi An properties
Bigger than
77
%
of Hoi An properties
Overall rating:

8.8

Excellent
535 reviews
Cleanliness
9.1
Facilities
8.6
Location
8.5
Read all reviews >
What travelers say they love:
My room was clean, roomy and everything was perfect.
Daniel from Canada
Solo traveler
More about Royal Riverside Hoi An Hotel

More about Royal Riverside Hoi An Hotel

Royal Riverside Hoi An Hotel

Situated in Hoi An city center, Royal Riverside Hoi An Hotel is the perfect place to experience Hoi An and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Royal Riverside Hoi An Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Hoi An is made even more convenient with the car hire services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Royal Riverside Hoi An Hotel. Some rooms at Royal Riverside Hoi An Hotel are equipped with air conditioning for your convenience. Some rooms at Royal Riverside Hoi An Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Royal Riverside Hoi An Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Royal Riverside Hoi An Hotel which has a selection of halal options.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at Royal Riverside Hoi An Hotel with all the activities and facilities provided. Don't miss the special private beach at the hotel, which allows exclusive direct ocean access. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Get wet in the best way on sunny days by joining water-world activities like fishing, snorkeling and diving. Water sports are incredibly convenient with canoes provided by Royal Riverside Hoi An Hotel. Have fun without traveling far, by taking advantage of the golf course on site and hiking trails at Royal Riverside Hoi An Hotel.
Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.


Around the property

Take advantage of the opportunity to explore Hoi An while in the city. Keep your vacation simple, with a visit to An Bang Beach just 4.7 km away, where the ocean breeze makes you instantly feel relaxed. The best way to remember your time in Hoi An is with a nice gift at Hoi An Night Market located about 1.3 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Hoi An.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

47 mentions

Housekeeping

16 mentions

Swimming Pool

9 mentions

View

6 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fishing
  • Garden
  • Golf course [on-site]
  • Hiking
  • Light therapy
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Pub crawl
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Thu Bon

  • Cuisine: American, Asian, Austrian
  • Menu: Buffet, A-la-carte
Location
40 Nguyen Du, Cam Pho, Hoi An, Vietnam, 56000
Excellent
Location

8.5

Airports

  • Da Nang International Airport (DAD)
    23.7 km 48 min drive
  • Chu Lai Airport (VCL)
    65.9 km

Public transportation

  • Nguyen Tat Thanh Bus Station
    1.1 km

Hospital or clinic

  • Quây Thuôc 206
    350 m

Shopping

  • Hoi An Night Market
    1.4 km

Convenience store

  • Mini Mart
    770 m

Cash withdrawal

  • ATM
    1.7 km
What's nearby

Popular landmarks

  • Japanese Covered Bridge
    750 m
  • Old House of Tan Ky
    940 m
  • Hoi An Ancient Town
    1.0 km
  • Fukian Assembly Hall (Phuc Kien)
    1.2 km
  • Central Market
    1.3 km
  • Hoi An Night Market
    1.4 km
  • Precious Heritage by Rehahn
    1.6 km
  • Tra Que Vegetable Village
    3.4 km
  • An Bang Beach
    4.7 km
  • Cua Dai Beach
    4.9 km

Nearby landmarks

  • 79 Tony
    340 m
  • Quây Thuôc 206
    350 m
  • Tay Do Cloth Shop
    350 m
  • Market
    360 m
  • Cao Dai Pagoda
    400 m
  • Bridge
    430 m
  • Sân bóng nhân tạo
    480 m
  • Bùng bình tam giác
    480 m
  • Hoi An Cocoon Silk
    490 m
  • Bach Duong
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee25000 VND
  • Distance from city center0.5 km
  • Travel time to airport (minutes)35

Extras

  • Daily Internet/Wi-Fi fee0 usd

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors0
  • Number of restaurants1
  • Number of rooms 45
  • Year property opened2014
  • Most recent renovation2014
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Royal Riverside Hoi An Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.6
Location8.5
Room comfort and quality9.0
Service9.1
Value for money8.9
High score for Hoi An
Rating
9+ Exceptional (193)
8-9 Excellent (63)
7-8 Very Good (39)
6-7 Good (16)
<6 Below Expectation (20)
Time of the year
Mar - May (85)
Jun - Aug (67)
Sep - Nov (59)
Dec - Feb (120)
All guests (535)
All room types
All languages

Show reviews that mention 

Showing 331 verified guest comments
12345
10.0
Exceptional
Stephen from Thailand
Couple
Deluxe Waterfront
Stayed 3 nights in February 2016

An excellent experience in Hoi An”

We recently spent three nights at the Royal Riverside Hoi An Hotel and enjoyed our stay very much. The staff was professional, very friendly, and had excellent English skills. They gave us good suggestions on how to spend time and booked a very nice half day trip to see the ruins of My Son. The location is about five minute walk from the Japanese Covered Bridge and the beginning of the walking/tourist district, close enough for convenience yet far enough for some peace and quiet. The room was very nice, modern bathroom, clean, great wifi reception. The breakfast buffet was very good with a variety of western and Asian choices. The staff of a hotel really makes the most important difference in my experience, and the staff at the Royal Riverside is wonderful. As mentioned, their English skills are very good, and to our surprise one speaks Thai quite well, one of our family languages. I recommend this location highly.

Reviewed March 04, 2016

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9.6
Exceptional
Donna from United States
Solo traveler
Deluxe Double or Twin Room with River View
Stayed 2 nights in February 2020

Fabulous hotel. Great value!”

The Royal Riverside Hotel by far exceeded my expectations! Everyone was so nice as soon as I stepped out of the taxi! The hotel appears new and is absolutely spotless & gorgeous! Chau checked me in & was so genuinely nice, professional, answered all of my questions and gave me some great tips on Hoi An seeing that it was my first time visiting. Hue went the extra mile by checking with me at breakfast every morning & as I exited the hotel, to see how may stay was going. She too gave me some great local tips & was so genuinely caring & nice. The complimentary breakfast was sensational!! Oh & the room was incredible!! I enjoyed the spaciousness if it, all of the thoughtful conveniences & I especially loved the single standing bathtub!! How relaxing to soak after a full day of exploring. The complimentary bicycles were a plus too & much appreciated. Royal Riverside Hotel in Hoi An gets a 5 Star+++ from me & I highly recommended it!!

Reviewed February 10, 2020

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9.6
Exceptional
Michael from Hong Kong SAR, China
Solo traveler
Deluxe Waterfront
Stayed 3 nights in July 2018

Staff were the difference!”

The location, facility, location (quiet yet close to old town), amazing room (508), breakfast and free bikes were all top notch! However the staff at this hotel are what sets this place apart...they are amazing!! Always welcoming and helpful, yet never intrusive. Greeted me by name with a smile every time. There are plenty of nice places to stay in Hoi An but the people are what make a place feel like home. Thanks to all the amazing people at the Royal Riverside, but especially to Huong, Hahn, and Nhan. I will be back and I hope the staff will remain. I think the staff deserve the best and the owner has a great crew! Cảm ơn nhiều, Mike Armstrong

Reviewed July 19, 2018

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10.0
Exceptional
Marcel from Netherlands
Group
Deluxe Room with City View
Stayed 2 nights in March 2020

Very good room with excellent staff”

Over the years I visited Hoi An many times. This was the first time that I stayed at the Royal Riverside and with zero regrets. From the moment of entering until the last minute it was a true pleasure. A warm welcome upon arrival and throughout the entire stay the staff were amazing. You didn't feel like "just another customer". The hotel is located in a quiet area and has a pool and is a walking distance from Hoi An center.

Reviewed March 12, 2020

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10.0
Exceptional
FUN from Malaysia
Solo traveler
Deluxe Queen Room with City View
Stayed 1 night in September 2019

Excellent & wonderful hotel”

Strongly recommend this hotel in Hoi An! Miss Tham & Hue are very friendly & helpful staffs. Room is very unique & classic,. Wonderful stay in Royal Riverside Hoi An Hotel. Strategic location to old ancient town. Nice breakfast. TQVM!

Reviewed September 13, 2019

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9.7
Exceptional
Thinh from Vietnam
Couple
Deluxe Waterfront
Stayed 1 night in June 2015

Great quality with optimal price”

Many added value services but free, the friendly staffs and a beautiful view

My trip was taken place from 12 Jun - 15 Jun 15 from Dannag - Hoi An - Hue. and I chose this hotel to stay in Hoi An. When I arrived the hotel, the receptionist welcome me with a glass of fruit juice and cool tissue which I'm quite impressed. Then when she took me to my room, It a room at the corner where you can have a harmonized view with river on front of your balcony. I think the room at the corner with riverview is the best position. Furthermore, the hotel also offer many add-in service which is also totally free of charge (i.e. bike, shuttle bus to An Bang beach.) The friendly staff is a plus for this hotel. Just leave your request and then they will help you supportively. Best hotel with a reasonable price. I will stay in this hotel for the next trip in Hoi An.

Reviewed June 16, 2015

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10.0
Exceptional
Bradley from United States
Solo traveler
Deluxe River View
Stayed 3 nights in January 2020

Great hotel, staff, food, location, service - 6 stars!”

Royal Riverside Hotel in Hoi An is wonderful in every way. I give it 6 starts on a scale of 1-5 ! I especially want to say how great and nice the staff is, always welcoming, helpful, smiling, and special thanks to Duyen, Hue, Ly and all the staff!!!

Reviewed January 30, 2020

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10.0
Exceptional
Sam from Australia
Couple
Deluxe Queen Room with City View
Stayed 5 nights in February 2016

Wonderful hotel with outstanding staff”

We got to royal riverside after a tiring day, and what we experienced on arrival was exactly what 2 tired travellers needed. First impressions were of friendly and professional staff and a beautiful lobby. We were then given a run down of the hotel facilities and services by one of the delightful reception staff Sen. We were happy to discover the hotel had a pool, bikes to borrow and a car service to the beach. We were able to check in early and was then shown to our room which was very modern , clean and had a great bathroom with a big bath. The breakfast was awesome offerring a great variety of food options and smiling waitstaff. The highlight though was the staff, who were so welcoming, caring and friendly, it made such a difference to our stay and we would definitely come again. In particular we would like to mention 3 reception staff that went out of their way to help us, Sen, Tien and Hiep, they were all outstanding.

Reviewed March 03, 2016

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9.6
Exceptional
Gaia from Canada
Family with young children
Junior Balcony Room
Stayed 7 nights in October 2018

Very family friendly and overall very friendly!”

We travelled to Hoi An for the first time with our 2 month old baby. The staff at the hotel were all very attentive and super friendly. They were eager to help out and give recommendations. Our room was immaculate, had great views and was very good value for money. Hue, Na and the rest of the team welcomed us and made us feel at home. The hotel offers a free shuttle service, which made travelling to and from the beach very easy with a baby. Once at the beach, you can stay on their sister restaurant's sun loungers and umbrellas for free. The menu at the beach was varied and affordable, which was an added bonus. We thoroughly enjoyed our stay in and around Hoi An. Thank you Very much! We look forward to coming back one day :) Gaia, Mark and little Marina

Reviewed December 14, 2018

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10.0
Exceptional
Rowan from United Kingdom
Couple
Deluxe Queen Room with City View
Stayed 1 night in January 2015

Amazing... Will recommend and definitely go back”

Service, location and decor

From checking in to checking out, our stay was an absolute pleasure. We had notified the hotel that we wouldn't be checking in until late and when we arrived (very hungry!) there were no restaurants open.. To our surprise, the hotel had prepared some sandwiches and delivered them to our room as we arrived! Breakfast was great and the whole hotel was immaculate with some of the friendliest staff we have ever encountered. The hotel had only been open for 1 week when we stayed and the staff are very keen to impress. We were there for our honeymoon and we're treated with additional perks during our stay. We were also given a gift when we checked out which was a thoughtful touch. We loved Hoi An and wouldn't stay anywhere else, we have already recommended to 2 more couples since our stay because we were so impressed. Well done guys, keep up the good work and I'm sure you will top the ratings!

Reviewed February 01, 2015

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9.2
Exceptional
Anandji from United Kingdom
Couple
Deluxe Queen Room with City View
Stayed 1 night in August 2016

Amazing hotel, with friendly staff and great facilities.”

The airport pick up, albeit a higher price versus other quotes, offers free wifi in the vehicle - just what we needed after a 12 hour sleeper train! Upon arriving at the hotel we were greeted by name and given maps and recommendations which were all really helpful. Our check-in was not until 2pm however we arrived at the hotel at 8am - they looked after our bags and offered us the complementary shuttle bus to An Bang beach. Once checked in, we went down to the pool - which was phenomenal. It was tranquil with sun loungers embedded in the shallows of the pool and in the evening it has ambient lighting. Our stay that night was comfortable. The second day we signed up for the cookery class - it was, again, more pricey than some other reviews however I feel this was well worth the money. We did a cycle tour to the vegetable village where we were able to talk to the farmers, water the crops and it was an amazing, authentic experience. After a brief stop at the market we returned and began our cookery class. The chef was great and the food was delicious and satisfying! Phang was so enthused and willing to take pictures and really wanted to "capture the moment" for us. That evening we headed out - an easy 10 minute walk to the night market. One slight observation we had during our stay here was that they are sticklers for the rules; we wanted to order a drink at 6:05pm after our cookery class and we weren't given happy hour drinks (even though the bar was empty) furthermore, when we checked out there was an unfortunate experience whereby the umbrella from our room which we left in the hotel entrance was misplaced over night. We were asked to pay for the umbrella (even though it would've been somewhere around the hotel). This slightly dampened our otherwise excellent experience.

Reviewed August 31, 2016

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10.0
Exceptional
Daniel from Canada
Solo traveler
Junior Balcony Room
Stayed 2 nights in January 2020

Perfect hotel and location!”

Really enjoyed my stay at the Royal Riverside. Short 5 min walk along the water to downtown. My room was clean, roomy and everything was perfect. The staff were the icing on the cake! Will definitely return when in Hoi An.

Reviewed January 08, 2020

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10.0
Exceptional
Daniel from Australia
Solo traveler
Deluxe River View
Stayed 7 nights in November 2019

Had a fantastic time.”

I spent one week in this hotel as a solo traveller to relax. Hoi An is a great destination for people who want to escape the cities and enjoy a peaceful experience while being immersed in Vietnamese culture. Throughout my entire stay the staff were friendly and helpful. I was out during most days, but in the afternoons and evenings Tham and Suong were of great assistance. One example is when I enquired about a suitable food to bring home for my girlfriend to try and they recommended me a good local treat. The hotel is located a short walk away from the Old Town and Night Markets (there is a shuttle bus available for those who may have difficulty walking). The hotel is also situated very close a number of small shops and restaurants The rooms are well appointed, clean, and contain everything a traveller should expect. Daily breakfast featured a range of cuisines (Western, Vietnamese, Chinese). The restaurant serves food in both Western and Vietnamese style.

Reviewed November 09, 2019

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9.6
Exceptional
Paulo from United Kingdom
Solo traveler
Deluxe Queen Room with City View
Stayed 3 nights in March 2018

Great reception staff”

I loved Hoi an and enjoyed very much to have chosen this hotel, beautiful room , all staff does everything to please the guests , specially the reception staff, they deal with all my needs so smooth , car transfer , you can use their bicycles for free , reallly nice to explore Hoi an and go to the beach , breakfast very good , so overall, great example of hospitality , thanks

Reviewed May 11, 2018

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10.0
Exceptional
Patricia from United States
Couple
Deluxe Waterfront
Stayed 1 night in June 2016

Easy walk to old town & Excellent staff”

Easy walk to old town. Huge comfortable bed, very friendly and knowledgeable staff. Bonus of Royal Riverside gave an extra key to run the room air conditioning while we were gone - most hotels you had to plug in your room key to run power to room.

Reviewed June 16, 2016

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10.0
Exceptional
Laura from Spain
Couple
Deluxe Queen Room with City View
Stayed 3 nights in June 2015

BEST STAY of our HOLIDAY”

Staff, cleanliness, pool

From the start to finish our 3 nights at the Royal Riverside were the best of our entire trip. THE friendliest and most helpful staff that we have encountered was the perfect foil to a beautiful, clean, new, and modern room overlooking the river.. Excellent pool, good breakfast. Would recommend to anyone without hesitation.

Reviewed July 09, 2015

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9.2
Exceptional
Wei from China
Solo traveler
Junior Suite River View
Stayed 1 night in February 2018

Good hotel for trip to Hoi An”

Located at about 500m from the old town, the hotel is very good for travelers to Hoi An city. The hotel comes with a nice pool, very friendly staff and clean room. There's nothing better than having breakfast outdoor. You may visit the old town, have dinner, see the beautiful lanterns and go back to hotel, have a nice bath and go to sleep. BTW: Their airport/train station/Danang city transfer service is available at 19USD/way/4seat. It's a pity I got their message too late that I already book a taxi more expensive than this.

Reviewed February 28, 2018

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Dear Wei, Thank you for your comments about our team. We are very committed to provide a wonderful experience and I am glad you had an enjoyable vacation with us. Yes, we hope to welcome you back too! Kind Regards, Tam Nguyen (Management Team)

Responded March 19, 2018
Royal Riverside Hoi An Hotel
9.6
Exceptional
Mai from Vietnam
Group
Deluxe Waterfront
Stayed 2 nights in October 2016

Lovely hotel”

We enjoyed our stay in this hotel very much. Our room is the Deluxe Water Room. It is equipped with couch, nice bathtub. The window and balcony are overlooking to Thu Bon River which offers quite peaceful feeling. Although there's not much choice for buffet breakfast but the food was good. Bicycle is offered for free, Hoi An is quite small so it's easy to walk around the town or cycle to the beach or surrounding villages. Shuttle bus to An Bang Beach is offered for free as well.

Reviewed October 14, 2016

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8.0
Excellent
Ella from United Kingdom
Couple
Deluxe Waterfront
Stayed 3 nights in May 2016

Lovely retreat from Hoi An”

The staff at the hotel are incredibly friendly and helpful. Our bed was gigantic and the room was spotless and nicely decorated. We had a lovely view out to the river and it was a lovely retreat from the busy town. For us it could do with being a block closer to Hoi An, there isn't much shade and even a 15 min walk we ended up a sweaty mess. Also a little too far to dip in and out of Hoi An during the day. Sadly the pool was out of order due to poor hygiene during our stay but we were able to use next door hotel pool which was actually bigger and better so we didn't mind. The pool area needed some repair and maintenance, there were missing tiles and leaks which let the hotel down compared to elsewhere. The drinks (including bottles of water) were a little too pricey so we avoided using the bar.

Reviewed June 01, 2016

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10.0
Exceptional
Jasmine from Singapore
Couple
Deluxe Queen Room with City View
Stayed 2 nights in November 2019

loved everything”

the room was super spacious, they gave us a free upgrade, clean and neat, location was not very far from hoi an ancient old town, about 5 mins away by bicycle (also provided for free) but quiet at the same time, breakfast was a decent spread, hotel staff Dwyen and Na (not sure if i got their names right) were super friendly and provided great service. overall memorable experience in Hoi An!

Reviewed November 25, 2019

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