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Rose Bourbon
Rose Bourbon
Rose Bourbon
Rose Bourbon
Rose Bourbon
Rose Bourbon
Rose Bourbon

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8.7

Excellent

151 reviews

151 reviews

Housekeeping8
Breakfast2
Internet1
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Félix Faure Metro Station

300 m

Boucicaut Metro Station

350 m

Charles Michels Metro Station

370 m

Commerce Metro Station

390 m

Popular landmarks
Eiffel Tower

1.6 km

Musee d'Orsay Museum

3.2 km

Champs-Elysees

3.2 km

Arc de Triomphe

3.3 km

Luxembourg Gardens

3.6 km

Closest landmarks
Crossfit Lutece

150 m

Mini Paris

300 m

Les Parisettes

300 m

Nouveau Boucicaut

300 m

Zola Orthopédie

320 m

Rose Bourbon

53 Rue de l'Eglise, 15th - Tour Eiffel - Porte de Versailles, Paris, France, 75015 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in 15th - Tour Eiffel - Porte de Versailles, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Eiffel Tower. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

300 meters to public transportation

Front desk [24-hour]

Airport transfer

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Coffee shop

Your dates are popular among travelersUsers are booking a place in Paris every 1 minutes on Agoda.com
Value for money8.6
Location rating8.7
Nearest airportOrly Airport (ORY)
Distance to airport14.3 km

Rooms available at Rose Bourbon

Superior Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
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Deluxe Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 king bed or 1 queen bed
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Superior Terrace
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Classic Double
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 double bed or 1 single be...
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Traditional Double
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 queen bed
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Classic Single
...
  • City view
  • Non-smoking
  • 1 single bed or 1 double be...
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Traditional Twin
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 2 single beds
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Family Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds and 1 queen b...
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Family Studio
...
  • 1 double bed and 2 sofa bed...
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Privilege Room
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 king bed or 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Rose Bourbon?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Rose Bourbon?

Rose Bourbon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Rose Bourbon also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is available for a fee of 25 EUR per day. If you're looking for an easy way to get around Paris with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Rose Bourbon?

Start your mornings right, with the continental and buffet breakfast options offered at Rose Bourbon. Adults can enjoy breakfast offered with an additional charge of 15 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Rose Bourbon?

Rose Bourbon does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Rose Bourbon?

The closest train, metro, or bus station to Rose Bourbon is Félix Faure Metro Station, 290 m away.

What restaurants are nearby Rose Bourbon?

Rose Bourbon’s neighborhood is 15th - Tour Eiffel - Porte de Versailles which includes popular restaurants such as Restaurant Guylas, Restaurant Stephane Martin and Mazeh.

What popular shopping places are close to Rose Bourbon?

Shopping options in Rose Bourbon’s 15th - Tour Eiffel - Porte de Versailles neighborhood include Kenzie Boutique, Beaugrenelle Paris and Oogy Wawa.

What are popular attractions near Rose Bourbon?

Rose Bourbon’s location in the 15th - Tour Eiffel - Porte de Versailles neighborhood makes it close to famous attractions including Montparnasse Station, Les Parisettes and Espace Nadeshiko Paris France.

What popular natural sightseeing spots are close to Rose Bourbon?

Rose Bourbon’s nearby natural sights include Platane d'Orient (Platanus orientalis) located in the same 15th - Tour Eiffel - Porte de Versailles area.

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Explore the neighborhood

What people love about Rose Bourbon

  • 8

    Very good
    Location

    "Nice little hotel in a perfect location!"

    Simrat

    |

    October 8, 2022

  • 9.6

    Exceptional
    Spaciousness

    "The room itself was really spacious, clean and nice decorated."

    Phirun

    |

    June 5, 2022

  • 9.6

    Exceptional
    Staff 

    "The employees are so kindly!!!!!"

    Kai-chieh

    |

    August 18, 2021

Property ranking|Compared to 5,521 Paris properties
See all rankings
Value for money score
8.6/10
Cleanliness score
9.1/10
Service score
8.9/10
Location score
8.7/10
Better than
98
%
of Paris properties
Better than
98
%
of Paris properties
Better than
96
%
of Paris properties
Better than
93
%
of Paris properties
Overall rating:

8.7

Excellent
151 reviews
Cleanliness
9.1
Facilities
8.2
Location
8.7
Read all reviews >
What travelers say they love:
The decoration of the hotel is modern and nice.
Ka from Hong Kong SAR, China
Couple
More about Rose Bourbon

More about Rose Bourbon

Rose Bourbon

Get the most out of your trip in Paris when you stay at Rose Bourbon. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine Paris that most travelers never see, with a stay at Rose Bourbon -- located only 1.6 km from Eiffel Tower.
At Rose Bourbon, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Paris even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Rose Bourbon thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Rose Bourbon are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In some select rooms, you can find bottled water, instant coffee and instant tea at your disposal. It's good to know that a hair dryer and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Rose Bourbon begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Rose Bourbon goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the salon, located right at the hotel. Get social at the hotel's library, where you can meet other guests.


Around the property

Rose Bourbon is the perfect spot to explore Paris's fascinating cultural sights and attractions. An afternoon of browsing the works at Louvre Museum located 4.1 km away can familiarize you with the local art scene. Don't forget to stop by Arc de Triomphe located 3.3 km away, where everyone who visits Paris wants to have their photo taken.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 98% of the city's accommodation.
Facilities at this hotel are rated higher than 97% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

3 mentions

Breakfast

1 mention

Languages spoken

  • English
  • French
  • Hebrew
  • Romanian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Infirmary
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Buffet
Location
53 Rue de l'Eglise, 15th - Tour Eiffel - Porte de Versailles, Paris, France, 75015
Excellent
Location

8.7

Airports

  • Orly Airport (ORY)
    14.3 km
  • Paris-Le Bourget Airport (LBG)
    15.8 km

Public transportation

  • Félix Faure Metro Station
    300 m
  • Boucicaut Metro Station
    350 m

Hospital or clinic

  • Nouveau Boucicaut
    300 m

Shopping

  • Galeries Lafayette Paris Haussmann
    4.6 km

Convenience store

  • Carrefour Express
    2.3 km

Cash withdrawal

  • ATM
    110 m
What's nearby

Popular landmarks

  • Eiffel Tower
    1.6 km
  • Musee d'Orsay Museum
    3.2 km
  • Champs-Elysees
    3.2 km
  • Arc de Triomphe
    3.3 km
  • Luxembourg Gardens
    3.6 km
  • Louvre Museum
    4.1 km
  • La Sainte-Chapelle
    4.3 km
  • Montmartre
    6.0 km
  • Basilique du Sacre-Coeur de Montmartre
    6.2 km

Nearby landmarks

  • Crossfit Lutece
    150 m
  • Félix Faure Metro Station
    300 m
  • Mini Paris
    300 m
  • Les Parisettes
    300 m
  • Nouveau Boucicaut
    300 m
  • Zola Orthopédie
    320 m
  • Puzzles Michèle Wilson 15e
    340 m
  • Boucicaut Metro Station
    350 m
  • Mistigriff Shop
    370 m
  • Charles Michels Metro Station
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)15 EUR

Parking

  • Daily parking fee25 EUR
Property announcements

For reservations of 4 or more rooms, special conditions and supplements may apply.

Reviews of Rose Bourbon from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.2
Location8.7
Service8.9
Value for money8.6
High score for Paris
Rating
9+ Exceptional (33)
8-9 Excellent (5)
7-8 Very Good (12)
6-7 Good (3)
<6 Below Expectation (9)
Time of the year
Mar - May (21)
Jun - Aug (18)
Sep - Nov (9)
Dec - Feb (14)
All guests (151)
All room types
All languages

Show reviews that mention 

Showing 62 verified guest comments
1234
10.0
Exceptional
Stacey from United Kingdom
Couple
Superior Terrace
Stayed 1 night in November 2019

Lovely hotel”

Hotel Rose Bourbon is a great place to stay when visiting Paris. On arrival we were greeted by their amazing front of house staff who stored our baggage safely for us until we returned at check in time. An added lovely bonus was that we could check in a little earlier. We stayed in the superior terrace room which is beautifully decorated and we enjoyed views of the park from our own private terrace/balcony. The room was very clean and the bed was comfortable. We also thoroughly enjoyed our breakfast being brought to the room for us.  You can tell customer service is a top priority at the hotel and alot of care has gone into the hotel. The hotel is only a short 20 minute walk away from the Eiffel Tower but is away from all the hustle and bustle. Will definitely return to the Hotel Rose Bourbon.

Reviewed November 27, 2019

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10.0
Exceptional
Diana from United States
Solo traveler
Classic Double
Stayed 3 nights in July 2021

Awesome little hotel”

I really enjoyed my stay. It is a clean (albeit quite small) room but for a single traveler it was very adequate. My only complaint was there was a door between the rooms and it allowed the noise from the adjoining room to come into my room as if the people were in the room with me! Luckily it was only one night that that happened and for a very short while. Otherwise it was a very enjoyable stay. I loved the location (walking distance from the Eiffel Tower but also a metro at the end of the street.) the breakfast so good, the room was clean and new and the bed was really comfortable.

Reviewed July 26, 2021

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10.0
Exceptional
Abi from Philippines
Solo traveler
Classic Single
Stayed 1 night in May 2019

Perfect Paris stay”

I stayed only 1 day but I would love to come back to Rose Bourbon! The room does have limited space if you have large luggage, I only had a backpack and a handbag so it was manageable. Shower is good for Petite person like me. They booked Fast track tickets to the Louvre for me ( €4 more than normal ticket) which I was really thankful for, and let me store my bag with my laptop while I spent the afternoon at the Louvre. They offered €12 breakfast which was better value than eating at a cafe but I had an early morning so I did not have their breakfast ( starts at 7am).

Reviewed June 03, 2019

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Dear guest, All the Rose Bourbon team is extremely pleased to read you were satisfied with the service provided here. We would be glad to welcome more longer you once again in Paris ! Kind regards, Clotilde

Responded September 25, 2019
Rose Bourbon
10.0
Exceptional
Jeongnam from France
Couple
Traditional Double
Stayed 2 nights in July 2021

Perfectly cozy and peaceful place to stay”

Located in a safe and peaceful area. Many nice restaurants near here and even the Eiffel Tower can be reached by foot. The room is also quite big and so clean. One of the most pleasant room you can find in this price.

Reviewed July 28, 2021

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9.6
Exceptional
Phirun from Switzerland
Couple
Superior Room
Stayed 2 nights in June 2022

Almost perfect”

We had the room 02 which is located next to the reception. The room itself was really spacious, clean and nice decorated. The only one but very important thing was that could hear every one and everything entering the hotel and also the music at the front desk during the whole day. We needed book breakfast but there is a very nice café/bistro just about 3 minutes away walking. I defitely will choose this hotel again, but ofcourse not the room 002.

Reviewed June 06, 2022

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9.6
Exceptional
Kinga from United Kingdom
Family with young children
Traditional Twin
Stayed 2 nights in May 2019

Great place for a Paris visit”

I stayed at Rose Bourbon for couple of nights while visiting Paris with my son. We had a great stay. The hotel is very cute with lovely lobby area and very cool breakfast room where we were free to relax before the check in and after check out. The staff were very polite and friendly. The breakfast selection wasn't the biggest but of a great quality, great cheese, meat, bread and fruit. And the location was another big plus. Great for Metro connections as well as walk around. Great hotel!

Reviewed June 03, 2019

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Dear guest, All the Rose Bourbon team is extremely pleased to read you were satisfied with the service provided here. We would be glad to welcome you once again in Paris ! Kind regards, Clotilde

Responded September 25, 2019
Rose Bourbon
9.6
Exceptional
Stephen from United Kingdom
Couple
Superior Room
Stayed 3 nights in March 2019

A very lovely stay”

Everyone was very friendly and helpful. The room was smart, clean and we had everything we needed. The area wasn't too busy but busy enough with bars and places to eat, would recommend for a quiet stay.

Reviewed March 15, 2019

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Dear guest, All the Rose Bourbon team is extremely pleased to read you were satisfied with the service provided here. We would be glad to welcome you once again in Paris ! Kind regards, Clotilde

Responded September 25, 2019
Rose Bourbon
9.6
Exceptional
Anmarine from Hong Kong SAR, China
Solo traveler
Classic Single
Stayed 3 nights in February 2020

Enjoyable stay”

The room is chic & modern. The bed sheet is crystal white and soft. Staff is extremely helpful & cheerful. The location is great and 5 mins walk to the nearest station. It is so east to get around to the certer Paris. Love to rerurn again.

Reviewed February 23, 2020

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9.6
Exceptional
Kai-chieh from Italy
Solo traveler
Classic Single
Stayed 4 nights in August 2021

Lovely place”

The room is not big but very clean and comfortable. The employees are so kindly!!!!! It’s a nice place to stay:))

Reviewed August 18, 2021

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9.2
Exceptional
Chee from Malaysia
Solo traveler
Classic Double
Stayed 3 nights in June 2019

Small hotel but great in many ways ”

It is more than i expected, considered spacious in terms of small hotel. Sparkling clean from lobby, cafeteria corridors and hotel room. Facilities inside the room is great with everything you need. Great service and great location which you have lots of different cuisines and supermarkets and services nearby . It was a memorable 3 nights stay.

Reviewed June 11, 2019

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Dear Guest, Thank you so much for taking the time to share such a kind review! We are more than pleased to find out we completely fulfilled your expectations in terms of design and staff. Indeed, we are in a quiet area but subways, buses and trains are surrounding us within a few minutes walk. We would be thrilled to welcome you once again in the 15th district! Kind regards, Marina

Responded June 15, 2019
Rose Bourbon
8.8
Excellent
christian from Germany
Couple
Traditional Twin
Stayed 3 nights in May 2019

Very good value”

The Hotel is very convenient located in a quiet road in the 15th Arr. - the Metro is just a few steps away and from there you are in 10 minutes at the Louvre or other alikes... The Rooms are simple, minimalistic, but very comfortable furnishes. everything you need is there... Bathroom was super-new and extremely clean, they also have amenities and a dryer... Staff is helpful and fluent in english... Wifi is fast... extremly good value!

Reviewed June 11, 2019

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Dear guest, All the Rose Bourbon team is extremely pleased to read you were satisfied with the service provided here. We would be glad to welcome you once again in Paris ! Kind regards, Clotilde

Responded September 25, 2019
Rose Bourbon
8.8
Excellent
Ngon from Australia
Solo traveler
Classic Double
Stayed 3 nights in January 2022

Room quite small”

Yes a bit tight with few luggages but in general it was a good experience. Bus and metro just few minutes walk, 20' walk to the tower. Also it has few very good pastry stores around, I had the best chocolate almond croissant ever :)) Staffs are okay, not too friendly, not difficult haha

Reviewed January 12, 2022

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9.2
Exceptional
POYAN from Hong Kong SAR, China
Couple
Traditional Double
Stayed 1 night in June 2019

Exceptional”

Their customer service is very nice and helpful !

Reviewed May 18, 2020

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8.8
Excellent
Ka from Hong Kong SAR, China
Couple
Classic Double
Stayed 1 night in November 2019

Small but cosy”

The decoration of the hotel is modern and nice. Although the room is a bit small, it is nice and get everything you want. The service is good and request is prompt.

Reviewed November 22, 2019

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8.8
Excellent
Teresa from Australia
Solo traveler
Premium Room
Stayed 1 night in January 2021

Nice boutique hotel”

It is a very nice boutique hotel, well-designed and stylish, exactly like in the photos shown on their website.

Reviewed February 04, 2021

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8.0
Excellent
Rabiatul from Malaysia
Couple
Classic Comfort Double Room - Non-Smoking
Stayed 2 nights in June 2019

LOVE THE ROOFTOP ”

my room can see the eiffel tower eventhough half of it and very satisfied for the service. the room was very clean even though it is very small spacious room. Nearby to the elevator and the breakfast superbly delicious

Reviewed December 09, 2019

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8.0
Excellent
Jennifer from Canada
Family with teens
Stayed 3 nights in January 2019

Very good”

Suburb area but two subway stations at the end of both streets. Supermarket in 3 mins walk and 5 mins you have a mall and lots of restaurants! Safe quiet area

Reviewed February 03, 2019

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Dear guest, All the Rose Bourbon team is extremely pleased to read you were satisfied with the service provided here. We would be glad to welcome you once again in Paris ! Kind regards, Clotilde

Responded September 25, 2019
Rose Bourbon
7.6
Very good
Ranti from Indonesia
Solo traveler
Superior Room
Stayed 1 night in August 2019

Cozy & chic ”

Comfy bed, clean & stylish bathroom. Located in residential area, perfect for those who prefer quiet neighborhood. Close to 2 Metro stations, grocery store just a few steps away. Love this chic boutique hotel.

Reviewed August 28, 2019

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Dear guest, All the Rose Bourbon team is extremely pleased to read you were satisfied with the service provided here. We would be glad to welcome you once again in Paris ! Kind regards, Clotilde

Responded September 25, 2019
Rose Bourbon
7.6
Very good
Yu from China
Couple
Classic Double
Stayed 1 night in October 2019

Boutique hotel with small rooms”

Location is good, service is good, however the room is really small, and the settings in the room is not as comfortable as the reviews indicated—be prepared with your expectations

Reviewed October 07, 2019

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Dear Yu, Thank you for choosing the Rose Bourbon Hotel for your stay in Paris and thank you for sharing your experience with us! As for the location, as you mentioned, we are located at a 20 min walk from the Eiffel Tower and with the 3 metro stations around us (lines 10-6-8), it is very easy to reach the historic center of Paris, just 15 minutes from Place de la Concorde per example. We hope to have the pleasure of welcoming you again soon in a larger room like "Deluxe", "Privilege" or "Premium" one that will provide you a lot more space and comfort. Do not hesitate in contacting us to organize your future stay and we remain at your disposal for all the information you may require! Kind regards! Viorica - Front desk team

Responded October 07, 2019
Rose Bourbon
5.6
Ng from Malaysia
Couple
Privilege Room
Stayed 3 nights in April 2019

Not the room we booked”

The first night check in, receptionist didn’t say no more room. Just let us check in with the smallest room. But we book privileges room with balcony, as photo showed it. And after i went down to ask, only he said very sorry, they have no more room, and said the next day only can change us. But the next day, changed us to a bigger room, and that is not the room we booked as well. The point is, after we check out, they charged us 3nights with privilege room rate. So is that system photo upload wrong or what? We pay higher for a standard room stay.....

Reviewed April 27, 2019

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Dear valued guest, Thank you very much for sharing your review, your opinion is very important to each and everyone of us. We are truly sorry and disappointed to see that your stay was not fully satisfying. Unfortunately, after double checking your booking, it appears you stayed in room 504 which is indeed a Privilege room as the one you booked. In addition, none of our Privilege rooms have balcony and none of it is mentioned on the website you booked through nor on ours. Moreover, we only have one room with terrasse which is the "Superior room with Terrasse" as advertised on every website we have a partnership with. During your stay, this room was already booked by another guest therefore it was not possible to upgrade for it. We remain at your disposal for any information you may require, Kind regards, Clotilde

Responded April 28, 2019
Rose Bourbon
1234
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