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Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel

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8.4

Excellent

4,251 reviews

4,251 reviews

Housekeeping169
Breakfast124
Food & Dining24
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
KSL City Mall 5.7 km
Arulmigu Sri Rajakaliamman Glass Temple 6.0 km
Angry Birds Activity Park 6.5 km
Johor Bahru City Square 6.6 km
Jalan Wong Ah Fook 6.7 km
Johor Zoo 7.1 km
Sultan Abu Bakar State Mosque 8.1 km
Danga Bay 10.2 km
Paradigm Mall Johor Bahru 14.3 km
Legoland Malaysia 21.8 km
Nearby landmarks
Permas Jaya Golf and Country Club 600 m
Clinic Koh & Surgery 610 m
AEON Supermarket 710 m
The Eurasian Hybrid Children's Playground 760 m
Divine Destiny 880 m
Permas Jaya Golf Club 1.2 km
Permas Point 1.5 km
Permas Jaya Sports Complex 1.6 km
BL SPORTS 1.8 km
Klinik Desa Pemas Jaya 1.8 km

Renaissance Johor Bahru Hotel

No.2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Malaysia, 81750 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bandar Baru Permas Jaya part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

12 travelers have booked today.

Value for money8.4
Location rating8.0
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport11.1 km

Rooms available at Renaissance Johor Bahru Hotel

Excellent
Room comfort & quality

8.8

Club Level Twin Room, Club level, Guest room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Presidential Suite, Club lounge access, 1 King, Balcony
...
  • Room size: 153 m²/1647 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Suite, Club lounge access, Executive Suite, 1 King
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Bayview Twin Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Pool Terrace Room, Guest room, 1 King, Pool view
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Bayview King Room, Guest room, 1 King, Bay view
...
  • Room size: 34 m²/366 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club Level King Room, Club level, Guest room, 1 King
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe King Room, Guest room, 1 King
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Guest room, King or Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Renaissance Johor Bahru Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Renaissance Johor Bahru Hotel?

Renaissance Johor Bahru Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 128 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Renaissance Johor Bahru Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Renaissance Johor Bahru Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Renaissance Johor Bahru Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Renaissance Johor Bahru Hotel. There's an additional charge of 58 MYR for adults and 29 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Renaissance Johor Bahru Hotel?

Renaissance Johor Bahru Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Renaissance Johor Bahru Hotel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Renaissance Johor Bahru Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Renaissance Johor Bahru Hotel?

On-site venues and convenient event services make Renaissance Johor Bahru Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Renaissance Johor Bahru Hotel?

Renaissance Johor Bahru Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Renaissance Johor Bahru Hotel?

Renaissance Johor Bahru Hotel’s neighborhood is Bandar Baru Permas Jaya which includes popular restaurants such as Anjung Senibong Seafood, Selera Senibong Seafood and Nijyumaru Japanese Restaurant.

What are popular attractions near Renaissance Johor Bahru Hotel?

Renaissance Johor Bahru Hotel is located in Bandar Baru Permas Jaya area, which is famous for attractions such as The Eurasian Hybrid Children's Playground, Divine Destiny and Entry Park.

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Explore the neighborhood

What people love about Renaissance Johor Bahru Hotel

  • 10

    Exceptional
    Breakfast

    "Good breakfast with lots of varieties."

    Cheryll

    |

    October 16, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Clean and comfort stay"

    Oo

    |

    October 11, 2022

  • 10

    Exceptional

    "Parking was safe and accessible to lift lobby"

    Ami

    |

    October 9, 2022

Overall rating:

8.4

Excellent
4,251 reviews
Cleanliness
8.9
Facilities
8.5
Location
8.0
Read all reviews >
What travelers say they love:
Super Friendly and warm staff!
Varian from Singapore
Group
More about Renaissance Johor Bahru Hotel

More about Renaissance Johor Bahru Hotel

Renaissance Johor Bahru Hotel

Getting in and around Johor Bahru is a breeze when staying at Renaissance Johor Bahru Hotel, located just minutes away from the city center. Conveniently located only 6.6 km from Johor Bahru Sentral Railway Station, a stay at Renaissance Johor Bahru Hotel adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by Renaissance Johor Bahru Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Johor Bahru even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Renaissance Johor Bahru Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Renaissance Johor Bahru Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Renaissance Johor Bahru Hotel come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Renaissance Johor Bahru Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're selective about eating, don't worry! Renaissance Johor Bahru Hotel has a selection of cuisine types including kosher and halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Recreational facilities at Renaissance Johor Bahru Hotel are designed for escape and relaxation. End your days in total relaxation with a visit to the salon and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Don't miss out on all that Johor Bahru has to offer during your stay at Renaissance Johor Bahru Hotel. Never forget your time in Johor Bahru with a special gift or trinket from Johor Bahru City Square just 6.5 km away.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

172 mentions

Housekeeping

95 mentions

Food & Dining

61 mentions

Swimming Pool

50 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Access some room by interior corridor
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in some rooms
  • Assistive listening devices provided for meetings
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on some guest room and suites doors
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Hiking
  • On-site entertainment
  • Pool with view
  • Sauna
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Cafe BLD

  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte

Wan Li Chinese Restaurant

  • Cuisine: Cantonese
  • Menu: Buffet

Chocolate Cake Company

  • Menu: Buffet

RBar

  • Menu: Buffet
Location
No.2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Malaysia, 81750
Excellent
Location

8

Airports

  • Seletar Airport (XSP) - Singapore
    11.1 km 32 min drive
  • Senai International Airport (JHB) - Malaysia
    22.7 km 41 min drive

Public transportation

  • Perling Bus Terminal
    4.3 km 11 min drive

Hospital or clinic

  • Clinic Koh & Surgery
    610 m

Shopping

  • Johor Bahru City Square
    6.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KSL City Mall
    5.7 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    6.0 km
  • Angry Birds Activity Park
    6.5 km
  • Johor Bahru City Square
    6.6 km
  • Jalan Wong Ah Fook
    6.7 km
  • Johor Zoo
    7.1 km
  • Sultan Abu Bakar State Mosque
    8.1 km
  • Danga Bay
    10.2 km
  • Paradigm Mall Johor Bahru
    14.3 km
  • Legoland Malaysia
    21.8 km

Nearby landmarks

  • Permas Jaya Golf and Country Club
    600 m
  • Clinic Koh & Surgery
    610 m
  • AEON Supermarket
    710 m
  • The Eurasian Hybrid Children's Playground
    760 m
  • Divine Destiny
    880 m
  • Permas Jaya Golf Club
    1.2 km
  • Permas Point
    1.5 km
  • Permas Jaya Sports Complex
    1.6 km
  • BL SPORTS
    1.8 km
  • Klinik Desa Pemas Jaya
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee128 MYR
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)58 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 345
  • Year property opened2012

Reviews of Renaissance Johor Bahru Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.5
Location8.0
Room comfort and quality8.8
Service8.7
Value for money8.4
High score for Johor Bahru
Rating
9+ Exceptional (510)
8-9 Excellent (260)
7-8 Very Good (398)
6-7 Good (95)
<6 Below Expectation (113)
Time of the year
Mar - May (310)
Jun - Aug (340)
Sep - Nov (377)
Dec - Feb (349)
All guests (3,020)
All room types
All languages

Show reviews that mention 

Showing 1,376 verified guest comments
12345
10.0
Exceptional
Lina from Indonesia
Family with teens
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in July 2019

Spacious - Luxury - Perfect Room Size - Nice Service”

i'ts too bad i only experience one night in Renaissance Hotel JB, we booked 2 rooms connecting door. The room is spacious and luxury with lots of space for our loose items, super comfortable huge beds and pillows, very fresh and clean, our rooms overlooking to the ocean in the night time can see the lights of Singapore and all cruises . Wifi run very well with auto connection. Bathroom also perfect size, only a little dim, i like brighter. Too bad we must catch our flight, so don't have time for breakfast which i believe would be great, so we order room service for quick breakfast at room. Seeing is believing watch my video, please subscribe like and share, thanks

Reviewed September 28, 2019

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10.0
Exceptional
Toh from Singapore
Family with teens
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in June 2019

Great short Family Holiday Stay @ Renaissance Hotel”

This is my mother first time stay at Renaissance Hotel! She was very please delighted with the services (room allocation and arrangements, clean and tidy room, sufficient toiletries etc.) provided. She has a good rest and all facilities are in serviceable conditions! Thank you to all the staffs of the Renaissance Hotel from the front desk crews, car park security, to the chambermaids etc...

Reviewed June 17, 2019

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10.0
Exceptional
Yin from Malaysia
Family with young children
Pool Terrace Room, Guest room, 1 King, Pool view
Stayed 1 night in August 2019

Overall very satisfied”

I am celebrating my son 2 years old birthday in the hotel room, thanks for the hotel prepare a slide of birthday cake before I check in. My son was so happy when see the cake, and the cake was so nice. Hotel room is clean and big. My son was very happy play inside the room and the cleanliness of the toilet is good, my son spend alot of time in the bathtub. Overall very satisfied. Probably will come back again.

Reviewed August 05, 2019

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10.0
Exceptional
Katheryn from Philippines
Group
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in October 2019

Good stay”

Spacious room, clean and has good hotel facilities. Bed and bedding are of good quality but pillows are very soft and soggy. Staff are polite and attentive. Plenty of food options nearby including spa, grocery shops, bakery and Mcdo. Not to mention street food at night time. Bonus: hotel is just a stone throw away from a Japanese resto and dim sum food stall. Downside, very limited toiletries especially if booked as a family.

Reviewed October 30, 2019

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10.0
Exceptional
Eugene from Malaysia
Business traveler
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in March 2019

A hotel I always come back to”

I travel monthly to JB and it’s either this hotel or Double Tree. Superb breakfast, very comfortable bed, excellent gym equipment. Fast check in and out. Friendly staff. I really felt welcome. Due to its location and price point not much bus load of Chinese tourist. So it’s quiet, premium and serene.

Reviewed March 23, 2019

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9.6
Exceptional
Xue from Malaysia
Couple
Bayview Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in December 2019

Our all-time fave in Johor”

This is our 4th time staying in Renaissance and we love the bayview room. It’s 15 mins ride away from JB Central but good if you want to stay away from hustle and bustle of the central area. They have the most comfortable bed I’ve ever slept in and love the strong water pressure in the shower after a long day out. The room is super clean and spacious! You can find grocery store like family mart right behind the hotel. It has pretty much everything you need within 5-10 mins walk from the hotel, you can find late night hawker center, bubble tea shops, Korean bbq, noodles house, steamboats etc opening till very late at night. Hotel staff is very helpful and professional in our room request. We requested for 4 bottles of water on our second day since we drink plenty of water. They went beyond and gave us 8 bottles instead. Thank you for making our stay a memorable one! I’d highly recommend this hotel to anyone

Reviewed December 25, 2019

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10.0
Exceptional
Ravindaran from Singapore
Family with teens
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in April 2019

Great Service from Front Desk”

Amazing hotel with 7 star service. Special mention must be made on Mr Paul Vincent - Front Desk Manager . We had some minor issues with regards to our extra bed , due to some mis -communication . Paul, took the time and effort to personally manage the situation and solved the matter in less than 5 mins. It was done with excellent professionalism with a personal touch. What was note worthy , was the fact that this is was done in the midst of a busy front desk crowd on a super long weekend. I'll surely recommend this hotel to my friends

Reviewed April 22, 2019

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10.0
Exceptional
Jamunah from Malaysia
Family with young children
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in October 2021

Value for money”

2 single bedroom for 3 person was my choice but their room can occupy up to 5. Very cozy and up to our expectations. The rooms were very clean, just that the bathroom door and the bidet was broken. But, overall good value for money. Staffs are friendly and provided necessary helps when requested. I will surely prefer another stay in the hotel.

Reviewed October 25, 2021

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10.0
Exceptional
Crystal from Singapore
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in July 2019

Soft bed and very nice service.”

2nd time here, as usual the room is clean. You will not get hungry as there are good food around the hotel. Moving further up the street, there are all brands of bubble tea shops to try. Staff checked up on us (call and door-to-door) to ensure we have the amenities that we need.

Reviewed July 22, 2019

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10.0
Exceptional
Hui from Singapore
Family with young children
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in May 2019

Excellent hotel and service”

I was here with my husband and daughter. Surprisingly pleased when hotel staff sent over a complimentary bed, extra towel, extra bottle of water and slippers. Hotel room is very clean, very big and comfortable. Shuttle bus at specific timings (to city square, mid valley) is provided by hotel. This is really good.

Reviewed May 20, 2019

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10.0
Exceptional
IYLIA from Malaysia
Solo traveler
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in January 2021

Consistently mandatory measurements ”

Hotel provide consistent temperature checking every entering to the hotel and advise in-house guest to change facemask before proceed to the room. Is good to see all of the hotel staff are Malaysian, make me feel homey .. and they are friendly and helpful. Towel smell good and love the toiletries scent. Comfy bed..but not a fan of the pillows...too soft. we can change to other types of pillows, but i keep forgetting to do so as i reach hotel late after work. I will definitely revisit this hotel, if i visit jb for work

Reviewed January 28, 2021

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10.0
Exceptional
Adlina from Malaysia
Family with teens
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in April 2021

First Impression is lasting impression”

Our stay here has been pleasant since the first time we arrived. The staff are friendly, the ambiance is so nice and relaxing, the room is clean and cozy and the food is good too. This is my first stay and definitely will be my home whenever I come back in JB

Reviewed April 04, 2021

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10.0
Exceptional
Bahtiar from Malaysia
Family with teens
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2021

Best Hotel With Good Location”

Cosy and warm welcoming at reception, applause to receptionist & staffs for making our trip easier & pleasent. Toilet got bidet, muslim friendly, clean room, location near to shops. Breakfast have a lot of room to improve, some of the meal just taste average.

Reviewed November 12, 2021

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10.0
Exceptional
Camille from Philippines
Family with young children
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in May 2022

Good location, Clean”

Good for the 3 days trip. Nice selection of food for the buffet. Rooms are spacious and clean. Also added point that there are a lot of nice restaurants at the vicinity and a good massage place.

Reviewed May 11, 2022

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10.0
Exceptional
KHAIRUL from Malaysia
Group
Deluxe King Room, Guest room, 1 King
Stayed 1 night in December 2021

One of the best hotels in JB”

Staff was helpful in arranging rooms close to my family members. Parking was available. Rooms were clean and huge. Foods for breakfast buffet were variety and delicious!

Reviewed December 20, 2021

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10.0
Exceptional
Mohd from Malaysia
Family with young children
Executive Suite, Club lounge access, Executive Suite, 1 King
Stayed 1 night in December 2021

best staycation ever”

Executive Suite, Club lounge access, Executive Suite, 1 King Pro: lounge access - the food is wow, got bbq chicken with sauce(the sauce is super delicious), the view is amazing. breakfast is wow as well although no seafood (fish, clam, prawn) available. cons: the room's cabinet that stores the fridge is too loose as it will slam and create huge noise whenever you want to close the cabinet door.

Reviewed December 03, 2021

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10.0
Exceptional
Razilawaty from Singapore
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in August 2019

Breakfast Staff Ain”

I must really compliment Ain.. She is very attentive in taking care of her area.. Every staff pass by our table and didnt clear the dishes.. Asked for refill of tea was not even entertain.. Ain came around and we ask for refill.. She came with a hot pot of tea and clear the dishes aft making sure we have space to njoy other breafast spread..

Reviewed August 30, 2019

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10.0
Exceptional
Mijeong from South Korea
Family with young children
Stayed 1 night in March 2019

Excellent service, five star room, good food and plenty of nearby shopping and dining choices”

All the staffs I met with were friendly and kind from the lobby to dining areas, worthy for revisit and plenty of shopping, massage and dining choices nearby walking distance! Breakfast was yum!

Reviewed March 23, 2019

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10.0
Exceptional
Lee from Malaysia
Solo traveler
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in January 2022

Overall it’s a nice place to stay”

Everything is just nice, room is spacious and clean and the bathroom as well. Just they take more than one hour to get us a hair dryer

Reviewed January 03, 2022

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9.6
Exceptional
Shiao from Malaysia
Couple
Deluxe Twin Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in July 2019

Good staffs attention”

We were greeted by friendly staff at the lobby during the check in. They are friendly and attentive. The concierge was attentive and pleasant. Room was ready in time and we were able to rest when we arrived. We would also like to compliment the housekeepers for our 2 nights stay for keeping the room tidy and clean. We have no complaints. On the last day, we have proper check out by efficient staff (Marilyn). We will choose to stay here again.

Reviewed July 10, 2019

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