Raz Hotel and Convention
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Medan Baru part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Facilities
Pets allowed
Car park
Free Wi-Fi in all rooms!
Luggage storage
Room service [24-hour]
Coffee shop
Arrogant manager”
Terrible manager. His name was Reza. We have problems with our room. As the staf making the problems becoming worse, we contact the manager. He insist to meet us to solve the problem and purposely shut down the phone during the conversation.
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We are very sorry for your inconvenience, we will talk about this and respond to your complaint. hope we can change to be better in the future. and hopefully you would like to stay with us in the future
best value for money accommodation ”
my stay was good since this hotel have full fill good services for the money we have pay. definitely i would choose to stay in this hotel for my next trip to medan. keep the good service up.
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Worth the money”
A nice hotel to stay in Medan. The rate is reasonable. The only concern was that the air-condition was not working well even though after making a report, a technician came to fix the problem.
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everything is great. around radius 500meter the safety is very good, variety facilities etc. ”
-Staff is very friendly, facilities & inhouse cafe provided is well organised. For the hotel with status 3 star rated it is very convenience and very satisfied to me. For the info. Superior Room dont have a mini bar or mini fridge but coming soon they will add it as apart of their rearrangement of the facilities offers. Distance NOT FAR AWAY FROM UNIVERSITAS SUMATERA UTARA (USU) only 5 to 10 minutes. Sorround the hotel is very secure, The food cafe & restaurant around 200meter near the hotel. Large parking area. Near to the 24 hours mini market. The gadget stall just infront the hotel. The hotel using specific Indonesia Wall Socket Adapter (very easy to buy from the gadget stall infront of the hotel - only Rp. 15,000. The mosque only beside the hotel very comfortable for the muslim. The Owner is Muslim. The food offered for the room inhouse order is variety and not expensive. HALAL food offered. Suitable for all especially family, business etc. Traveler. ATM machine also provided.
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just nice...”
they need to give something more in the breakfast menu... overall the condition of the hotel is so so...
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On of Choice recommended Hotel ”
Good location, reasonably priced and friendly staff.
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room are comfortable”
The stay was average. Good rooms and friendly staff. Hotel is s bit far from city centre. Breakfast was a let down. Very basic.
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Superb”
It was good, and I will come again for sure!
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Need a lot of improvement”
I guess it need more improvement to say its 3 rated star hotel. Especially on toilet, need new towel because i got towel with stain, when i'm arrived our room doesnt have sofa, they have to find one after we got there, the staff in reception is nice. Breakfast is less variative.
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Nice room, flat face staff”
Liked the deluxe room, spacious, good and free internet access. Nice bathroom. Staff forgot to gave my morning call. And male receptionist talked like robot in period.
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Exceptional”
nice and clean
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average hotel”
Very good except limited choice for breakfast.
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Clean and reasonable ”
Nice, clean and reasonable.
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The worst hotel I ever stayed in Medan”
1. The wifi in room was available, but it did not work...!!! when I complained to receptionist they said they would fix it but until I checked out it still did not work and they did not send any engineer to fix it... only empty promise... 2. The sound of Air Conditioning is noisy (of fan) especially in the night when I need to rest and sleep well... 3. The toilet water for flushing did not work.... 4. Food was not good. 5. Lamp at the front of toilet room sometimes can not be turned off.. Do not stay in this hotel....!!!
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nice hotel ”
Nice and clean.
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Excellent service ”
Excellent service
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Good”
Good service
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there was no refrigerator. air conditioner tempera”
Overall it was Good. But they must keep small refrigerator and improve air conditioning system.
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location near usu”
perfect location
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Acceptable”
there was about 6 cockroaches lingering in the room . it was very very bad. really disappointing. i am never going to stay in that hotel anymore.
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