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Ratu Hotel & Resort
Standard, Ratu Hotel & Resort in Jambi
Swimming pool, Ratu Hotel & Resort in Jambi
Exterior view, Ratu Hotel & Resort in Jambi
Exterior view, Ratu Hotel & Resort in Jambi
Reception, Ratu Hotel & Resort in Jambi
Restaurant, Ratu Hotel & Resort in Jambi

Removed from saved list

7.8

Very good

26 reviews

26 reviews

See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Nearby landmarks
Danau Sipin 660 m
RSI Arafah Jambi 910 m
Taman Simpang Pulai 1.1 km
Lapangan Kantor Gubernur 1.2 km
Taman Anggrek Sri Sudewi 1.3 km
RS Baiturrahim 1.3 km
Taman Tugu Pers 1.4 km
UTD PMI Cabang Jambi 1.6 km
Rumah Sakit Umum Daerah Raden Mattaher Jambi 1.6 km
Agung Al Falah Mosque 1.8 km

Ratu Hotel & Resort

Slamet Riyadi Street No.24, Legok, Telanaipura district, Jambi City, Jambi 36124, Telanaipura, Jambi, Indonesia, 36124 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Telanaipura, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sultan Thaha Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money7.7
Location rating8.4

Rooms available at Ratu Hotel & Resort

Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • Shower
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 16 m²/172 ft²
  • Shower
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 14 m²/151 ft²
  • Shower
Enter dates to see prices
Standard
...
  • Balcony/terrace
  • Separate shower/bathtub
Enter dates to see prices
Deluxe
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Deluxe Room with No Window
...
  • No Windows view
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ratu Hotel & Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ratu Hotel & Resort?

Ratu Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Ratu Hotel & Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ratu Hotel & Resort has a car park right on site for maximum convenience. Parking is free for guests.

What are my dining options at Ratu Hotel & Resort?

Ratu Hotel & Resort features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Ratu Hotel & Resort?

On-site venues and convenient event services make Ratu Hotel & Resort an ideal choice for hosting meetings.

What is the smoking policy at Ratu Hotel & Resort?

Ratu Hotel & Resort is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Ratu Hotel & Resort?

Ratu Hotel & Resort is located in Telanaipura, famous for good restaurants such as Dine & Chat, Sambal Lalap and Simpang Raya.

What are popular attractions near Ratu Hotel & Resort?

Guests at Ratu Hotel & Resort can easily visit Lapangan Kantor Gubernur, Taman Anggrek Sri Sudewi and Agung Al Falah Mosque located in the Telanaipura area.

See map

Explore the neighborhood

What people love about Ratu Hotel & Resort

  • 10

    Exceptional

    "Perfect service"

    Dinno

    |

    January 11, 2023

Property ranking|Compared to 107 Jambi properties
See all rankings
Room comfort score
4/10
Couples review score
8.2/10
Room size
24 sqm.
Location score
8.5/10
Better than
87
%
of Jambi properties
Better than
81
%
of Jambi properties
Bigger than
81
%
of Jambi properties
Better than
79
%
of Jambi properties
Overall rating:

7.8

Very good
26 reviews
Cleanliness
7.9
Facilities
7.8
Location
8.4
Read all reviews >
More about Ratu Hotel & Resort

More about Ratu Hotel & Resort

Ratu Hotel & Resort

Situated in Jambi city center, Ratu Hotel & Resort is the perfect place to experience Jambi and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Ratu Hotel & Resort offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Jambi even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Each guestroom at Ratu Hotel & Resort is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Ratu Hotel & Resort include special design features like a balcony or terrace. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Ratu Hotel & Resort caters to its guests varied dietary restrictions with cuisine types such as halal available.
Ratu Hotel & Resort offers an excellent variety of recreational facilities. Start your vacation off right with a dip in the pool. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

Take advantage of the opportunity to explore Jambi while in the city. Grab something to eat at RM. Aroma Cempaka, located just 2.1 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 84% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 86% of other accommodations in Jambi.

Show less

Amenities and facilities

Very good
Facilities

7.8

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Swimming pool [outdoor]
Cleanliness and safety
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bottle of water
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Cash withdrawal
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Satellite/cable channels

Location

Slamet Riyadi Street No.24, Legok, Telanaipura district, Jambi City, Jambi 36124, Telanaipura, Jambi, Indonesia, 36124
Excellent
Location

8.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-7 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • IDR 200,000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
The property
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 54
  • Room voltage220
  • Year property opened2000
  • Most recent renovation2018

Reviews of Ratu Hotel & Resort from real guests

Provided by verified guests of Agoda
7.8
/
10
Very good
Cleanliness7.9
Facilities7.8
Location8.4
Room comfort and quality4.0
Service7.8
Value for money7.7
High score for Jambi
Rating
9+ Exceptional (5)
8-9 Excellent (0)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (0)
Jun - Aug (3)
Sep - Nov (3)
Dec - Feb (8)
All guests (26)
All room types
All languages

Show reviews that mention 

Showing 14 verified guest comments
6.7
Good
Asrul from Indonesia
Business traveler
Deluxe
Stayed 3 nights in July 2012

Great hotel”

clean and affordable hotel

satisfied to stay 3 nights at this four stars hotel with warm staff and good foods for breakfast. nice location in heart of jambi capital only a few minutes from airport. a bit old hotel but quite clean. keep the price low because there are a lot of new hotel in jambi. looking forward to stay again in ratu hotel.

Reviewed July 19, 2012

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10.0
Exceptional
Dinno from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in October 2022

Perfect”

Perfect service

Reviewed January 12, 2023

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8.0
Excellent
Jonlin from Indonesia
Family with young children
Superior
Stayed 1 night in June 2022

Good for traveler with family ”

Unexpected from Agoda service: we booked in Ratu Hotel & Resort but we're placed in Shanghai Ratu Hotel. over all was ok.

Reviewed June 27, 2022

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9.2
Exceptional
Elvano from Indonesia
Family with young children
Deluxe
Stayed 1 night in January 2023

Exceptional”

Recomended buat liburan bareng keluarga kecil

Reviewed January 21, 2023

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8.0
Excellent
Yunita from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in January 2023

Hotel yg baik ”

Hotel kamar tidur lumayan luas, pemandangan bagus.. dan pagi2 ada hiburan buat anak2 krna bnyk monyet yg dtg ke balkon 😁😁😁

Reviewed January 13, 2023

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8.0
Excellent
Mar from Indonesia
Couple
Superior Double Room
Stayed 1 night in December 2022

Very good”

Tempat yang cocok untuk staycation, tersedia kolam renang

Reviewed January 01, 2023

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2.0
Harly from Indonesia
Business traveler
Stayed 1 night in December 2021

bukan ratu hotel”

saya pesan ratu hotel yang di dapat shang ratu..kamar jelek

Reviewed December 24, 2021

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8.0
Excellent
Nur from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in January 2023

.”

Keran kamar mandi rusak

Reviewed January 10, 2023

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5.2
Indra from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in December 2022

Lumayan”

Kamar agak kotor

Reviewed December 09, 2022

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10.0
Exceptional
sekar from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in November 2022

Exceptional”

lumayan lahhh tidak seburuk itu

Reviewed November 16, 2022

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10.0
Exceptional
Yufhi from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in October 2022

Mantap”

Mantap

Reviewed October 31, 2022

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6.4
Good
Vee from Indonesia
Solo traveler
Superior Double Room
Stayed 1 night in January 2022

Good”

WiFi lelet Banyak puntung rokok di koridor

Reviewed January 20, 2022

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4.7
Henry from Indonesia
Family with teens
Standard
Stayed 1 night in June 2012

Jaminan kamar tersedia tidak ada ....”

Nothing ....

kami sekeluarga dalam perjalanan dari pekan baru dengan dua anak yang masih kecil2. waktu kami tiba, hotel mengatakan kamar sudah penuh dan tidak dapat menyediakan layanan kamar bagi kami. bahkan resepsionis bilang tidak tahu apa agoda. setelah saya marah-marah ... baru datang manager dan mengatakan bahwa kamar sudah penuh. saya ngotot bahwa saya sudah bayar dan ada jaminan yang tertulis di voucher bahwa kamar akan tersedia. mereka mengatakan bahwa kamar saya tidak disediakan karena belum menerima pemberitahuan dari agoda. lalu saya menanyakan bagaimana dengan uang yang sudah dipotong di kk saya. mereka minta saya untuk datang lagi besok harinya untuk membereskannya. dan saya tidak mau ... akhirnya saya diberikan kamar di hotel sang ratu ... hotel disebelahnya yang masih satu manajemen dengan hotel ini. bayangkan anak saya harus menunggu di mobil selama 2 jam setelah menempuh perlajanan 500 km. betul-betul menyebalkan... hampir saja saya cari hotel lain dengan merelakan uang saya hilang begitu saja. hotel ini mengaku berbintang empat .... dengan pola manajemen seperti ini, saya ngak yakin pengelolaannya baik dan sesuai dengan standar bintang empat. lokasi hotel jauh di luar kota ... untuk cari makan malam saja saya harus drive 5 km. saya tidak merekomendasikan hotel ini bagi anda ... terutama karena tidak ada jaminan kalo kamar anda tersedia.

Reviewed July 03, 2012

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10.0
Exceptional
Muhammad from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in January 2023

Oke”

Tenang dan nyamN

Reviewed January 25, 2023

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