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Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON
Quest Hotel Darmo - Surabaya by ASTON

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8.1

Excellent

1,128 reviews

1,128 reviews

Housekeeping22
Breakfast6
Swimming Pool3

Affordable and strategic location

wendhy
- May 9, 2022
See map

8.3

Excellent

Location rating score

Excellent location - 280 meters from city center
Excellent for walking
Parking
FREE
Walkable places
Newton Vintage Store

270 m

Taman Korea

360 m

Keputran Market

490 m

Pasar Keputran

490 m

Monumen Perjuangan POLRI

530 m

Popular landmarks
Bungkul Park

720 m

Surabaya's Zoo

1.3 km

Surabaya Town Square

1.4 km

Monkasel (Submarine Monument)

1.8 km

Tunjungan Plaza

2.4 km

Closest landmarks
BCA Bank

150 m

Consulate of Netherlands

260 m

Darmo Hospital

290 m

Embassy of the United States

310 m

Miracle Aesthetic Clinic Thamrin

390 m

2021

Quest Hotel Darmo - Surabaya by ASTON

Ronggolawe Street No. 27 - 29, Surabaya Center, Surabaya, Indonesia, 60624 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

710 meters to Bungkul Park

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Valet parking

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.2
Distance to city center5 km
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport11.7 km

Rooms available at Quest Hotel Darmo - Surabaya by ASTON

Very good
Room comfort & quality

7.9

Deluxe Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds & 1 double be...
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Executive Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed & 1 queen bed
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Superior Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed or 2 single be...
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Suite with Bathtub
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed & 1 king bed
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Suite
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 queen bed
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Suite
...
  • Room size: 33 m²/355 ft²
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Other
...
  • Room size: 23 m²/248 ft²
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Suite Standard
...
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    Deluxe Premier
    ...
    • Shower
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
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    Frequently asked questions

    How much does it cost to stay at Quest Hotel Darmo - Surabaya by ASTON?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Quest Hotel Darmo - Surabaya by ASTON?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 242000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Quest Hotel Darmo - Surabaya by ASTON has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Quest Hotel Darmo - Surabaya by ASTON?

    Wake up to a great buffet breakfast at Quest Hotel Darmo - Surabaya by ASTON. Adults can enjoy breakfast offered with an additional charge of 80000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON features an on-site restaurant for your dining convenience.

    What is the smoking policy at Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Quest Hotel Darmo - Surabaya by ASTON?

    The closest train, metro, or bus station is Ngagel, 1.0 km away from Quest Hotel Darmo - Surabaya by ASTON.

    What restaurants are nearby Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON’s neighborhood is Surabaya Center which includes popular restaurants such as Ah Yat Abalone Forum Restaurant Surabaya, Trimurti Resto and Lan Hua Restaurant.

    What popular shopping places are close to Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

    What are popular attractions near Quest Hotel Darmo - Surabaya by ASTON?

    Quest Hotel Darmo - Surabaya by ASTON is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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    Explore the neighborhood

    What people love about Quest Hotel Darmo - Surabaya by ASTON

    • 8.4

      Excellent
      Location

      "Affordable and strategic location"

      wendhy

      |

      May 9, 2022

    • 10

      Exceptional
      Spaciousness

      "Suite was very spacious and all facilities were very good."

      Abilas

      |

      December 21, 2021

    • 8

      Very good

      "Recomended for you stay on this hotel."

      hendra

      |

      December 16, 2021

    Property ranking|Compared to 791 Surabaya properties
    See all rankings
    Room comfort score
    7.9/10
    Room size
    30 sqm.
    Service score
    8.2/10
    Cleanliness score
    8.1/10
    Better than
    97
    %
    of Surabaya properties
    Bigger than
    88
    %
    of Surabaya properties
    Better than
    81
    %
    of Surabaya properties
    Better than
    80
    %
    of Surabaya properties
    Overall rating:

    8.1

    Excellent
    751 reviews
    Cleanliness
    8.1
    Facilities
    8.0
    Location
    8.3
    Read all reviews >
    What travelers say they love:
    With this level of room rate, Quest Surabaya is the best.
    Hamid from Indonesia
    Family with older children
    More about Quest Hotel Darmo - Surabaya by ASTON

    More about Quest Hotel Darmo - Surabaya by ASTON

    Quest Hotel Darmo - Surabaya by ASTON

    When you are looking for comfortable and convenient accommodations in Surabaya, make Quest Hotel Darmo - Surabaya by ASTON your home away from home. A stay at Quest Hotel Darmo - Surabaya by ASTON ensures an easy access to the lively city and all of its wonders.
    Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Quest Hotel Darmo - Surabaya by ASTON. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with the car hire services available here.
    Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Quest Hotel Darmo - Surabaya by ASTON.
    In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Rooms at Quest Hotel Darmo - Surabaya by ASTON are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Quest Hotel Darmo - Surabaya by ASTON, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
    Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Quest Hotel Darmo - Surabaya by ASTON has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Quest Hotel Darmo - Surabaya by ASTON ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
    The poolside bar at Quest Hotel Darmo - Surabaya by ASTON gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


    Around the property

    Venture outside the hotel and explore Surabaya. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 2.3 km away.


    Reasons to stay here

    This hotel's facilities score higher than 85% of accommodations in the city.
    Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
    This accommodation beats more than 97% of competition in the city on room comfort.

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    Amenities and facilities
    Very good
    Facilities

    8

    Most talked about facilities

    Breakfast

    24 mentions

    Housekeeping

    20 mentions

    Swimming Pool

    8 mentions

    Food & Dining

    7 mentions

    Languages spoken

    • English
    • Indonesian

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Sauna
    • Spa
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Valet parking

    Available in all rooms

    • Accessible by elevator
    • Additional toilet
    • Air conditioning
    • Air purifier
    • Alarm clock
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Hand sanitizer
    • In-room safe box
    • Linens
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoke detector
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Asian
    • Buffet
    Restaurants on site

    Cristal Cafe

    • Cuisine: Asian, Indonesian
    • Menu: Buffet
    Location
    Ronggolawe Street No. 27 - 29, Surabaya Center, Surabaya, Indonesia, 60624
    Excellent
    Location

    8.3

    Airports

    • Juanda International Airport (SUB)
      11.7 km
    • Abdul Rachman Saleh Airport (MLG)
      72.6 km

    Public transportation

    • Ngagel
      1.1 km
    • Wonokromo Railway Station
      2.0 km

    Hospital or clinic

    • Darmo Hospital
      290 m

    Shopping

    • Tunjungan Plaza
      2.4 km

    Convenience store

    • Indomaret
      1.1 km

    Cash withdrawal

    • ATM
      320 m
    What's nearby

    Popular landmarks

    • Bungkul Park
      720 m
    • Surabaya's Zoo
      1.3 km
    • Surabaya Town Square
      1.4 km
    • Monkasel (Submarine Monument)
      1.8 km
    • Tunjungan Plaza
      2.4 km
    • Tugu Pahlawan
      4.3 km
    • Suramadu National Bridge
      4.4 km
    • Sampoerna Museum
      6.0 km
    • Masjid Nasional Al Akbar Surabaya
      6.3 km
    • Pakuwon Food Festival
      7.1 km

    Nearby landmarks

    • BCA Bank
      150 m
    • Consulate of Netherlands
      260 m
    • Newton Vintage Store
      270 m
    • Darmo Hospital
      290 m
    • Embassy of the United States
      310 m
    • Taman Korea
      360 m
    • Miracle Aesthetic Clinic Thamrin
      390 m
    • Klinik Anugerah Sulung
      410 m
    • Keputran Market
      490 m
    • Pasar Keputran
      490 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 18 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-in until00:00
    • Check-out from12:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee242000 IDR
    • Distance from city center5 km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)80000 IDR
    • Daily Internet/Wi-Fi fee0 IDR

    The property

    • Number of bars/lounges1
    • Number of floors12
    • Number of restaurants1
    • Number of rooms 135
    • Room voltage220
    • Year property opened2014
    • Most recent renovation2014

    Reviews of Quest Hotel Darmo - Surabaya by ASTON from real guests

    Provided by verified guests of Agoda
    8.1
    /
    10
    Cleanliness8.1
    Facilities8.0
    Location8.3
    Room comfort and quality7.9
    Service8.2
    Value for money8.2
    High score for Surabaya
    Rating
    9+ Exceptional (132)
    8-9 Excellent (80)
    7-8 Very Good (120)
    6-7 Good (60)
    <6 Below Expectation (65)
    Time of the year
    Mar - May (71)
    Jun - Aug (123)
    Sep - Nov (134)
    Dec - Feb (129)
    All guests (751)
    All room types
    All languages

    Show reviews that mention 

    Showing 457 verified guest comments
    12345
    8.7
    Excellent
    Brodie from United States
    Solo traveler
    Stayed 2 nights in July 2014

    Short, but enjoyable stay. ”

    Location, quiet and the room itself.

    Things didn't look good when I arrived as the reception staff didn't have my reservation information. However, I opened my email, forwarded the reservation to them and they were on it immediately. Whilst waiting for my room to be prepared, one of the hotel staff took me by car to Taman Bungkul to get some food even though it's easily walkable from the hotel. The room itself (for the price) was outstanding. The bed was big, soft and plenty of pillows to go around. I don't watch TV, so I can't comment on the channels on offer. The bathroom was decent-sized, the hot water worked well and the toiled flushed properly. The room was immaculately clean as well. The only bad thing in the room was the light during the day. The curtains didn't block out the sun and my room faced directly towards it as well. It wasn't too bright, but it wasn't dark either. The staff overall were great. I didn't interact with any complains or requests except for them to tidy my room. I did talk to a few of them quite a bit just for the fun of it and I must say that the language skills were impressive. Rarely does one come across such a high level of English in Indonesia. Great for visitors that don't speak Indonesian as no one that I spoke with was lacking. I met the general manager by chance as I was coming in on my last night and we had a nice little chat out in the front. Just a nice touch and a nice way to end my stay there. When I come back to Surabaya, if I need to be in this area, this is where I'll be staying. For the price, it's hard to beat such a room—especially in Surabaya.

    Reviewed July 16, 2014

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    9.0
    Exceptional
    Irawan from Indonesia
    Business traveler
    Superior Room
    Stayed 1 night in July 2015

    Top 3 'Value for Money' Hotel Close to 4-Star”

    Generous-sized room, Partially outdoor pool, Illy Coffee.

    My stay at the hotel had been a pleasant one. It started with a very comfortable and clean king-sized bed with many pillows. Needless to say, I had a great sleep. That was perhaps the most important part of staying in a hotel. The next morning I tried some of the facilities including swimming in a good-sized pool, working out in the gym, before tasting a great varieties delicious food for breakfast. The Illy coffee was just icing on the cake, although it came with a small fee. The hotel is close to the main road but without the noise and near the main shopping mall in Surabaya -- Tunjungan Plaza, so it is quite convenient. I have no hesitation in recommending this hotel to anyone who has high expectation but low budget. Since I am a frequent traveller to Surabaya, I would definitely be a regular to this hotel.

    Reviewed July 13, 2015

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    9.3
    Exceptional
    Dian from Indonesia
    Couple
    Superior Room
    Stayed 1 night in September 2015

    Totally comfortable”

    cleanliness, comfortable and cheap!

    At first it was quite challenging to find the hotel, in which I'm not from Surabaya. But it was worth it. I liked this place! Totally comfortable! And the idea to separate bathroom and the bedroom with a single glass (there's a curtain, of course), it was brilliant, in a lewd way :) Will be staying again here next time! Thank you, Quest Hotel!

    Reviewed September 08, 2015

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    8.3
    Excellent
    Ade from Indonesia
    Business traveler
    Deluxe Room
    Stayed 2 nights in August 2014

    Best Quest Hotel Experience so far”

    One the hotel is quet new so everything was clean and look brand new. Second was location which is next to 5 stars hotels of Surabaya, very strategic. Giving the number Three the best value for $$$

    It was a very very pleasant experience: the hotel was brand new so everything was brand new clean. Secondly its location is just perfect, just besides other 5 star hotels and businesses. The breakfast is very generous and offer good selections. The Internet WIFI connection availble almost everywhere in the hotel, for free too. Giving total experience: great value for money. I will not choose other hotel for my next business trip to Surabaya, I will choose Quest Hotel for sure.

    Reviewed August 18, 2014

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    8.8
    Excellent
    Lambert from Australia
    Solo traveler
    Superior Room
    Stayed 2 nights in November 2018

    A Nice Place to Stay”

    I was in transit, just two nights in Surabaya so stayed here and enjoyed the whole experience tremendously. It was a neat, clean, and tidy hotel, very well managed by the staff. The breakfast offerings are excellent with local and international dishes; room service is fast and efficient. Even transfers to the airport was arranged very efficiently. I will stay here again.....

    Reviewed November 17, 2018

    See room deals

    9.7
    Exceptional
    Jun from Singapore
    Group
    Stayed 1 night in November 2014

    Good location. Value for money and friendly staff.”

    Rooms are comfortable and claan, friendly staff and close to shopping centre.

    Our stay at Quest Hotel Surabaya is just great. Will come to stay here again if coming to visit Surabaya.

    Reviewed November 06, 2014

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    10.0
    Exceptional
    Bertrand from France
    Solo traveler
    Deluxe Room
    Stayed 2 nights in June 2015

    very good hotel !”

    Cleanliness, Quietness, Staff Performance, Good location

    Very good hotel in Surabaya centrum, close to all facilities, malls, and touristic places. Staff is performant and friendly. Rooms are large and clean. Wifi does not work too much on evening when everybody use in the hotel. Food is good.

    Reviewed July 04, 2015

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    9.2
    Exceptional
    Hamid from Indonesia
    Family with teens
    Superior Room
    Stayed 1 night in October 2020

    Exceptional”

    With this level of room rate, Quest Surabaya is the best. I like the way they provide water with dispenser in every aisle.

    Reviewed October 23, 2020

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    9.2
    Exceptional
    Geraldine from Indonesia
    Business traveler
    Superior Room
    Stayed 2 nights in December 2016

    strategic location, spacious room, nice breakfast”

    this hotel is located on the centre of surabaya city but calm and quiet. the room is large, has extra pillows and neat. the meal is also good and the staffs are really helpful i will definitely stay on this hotel again

    Reviewed December 08, 2016

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    8.0
    Excellent
    Yohan from Indonesia
    Family with young children
    Superior Room
    Stayed 1 night in April 2018

    Good and valuable for your money”

    Overall is good experience stay at quest hotel surabaya, nice view, nice staf, nice pool, nice food, but when we leaving from room and then we back again, the room smelled cigaretes

    Reviewed May 02, 2018

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    7.6
    Very good
    Eric from Indonesia
    Business traveler
    Superior Room
    Stayed 1 night in July 2019

    Nice, Clean and strategic located hotel”

    Room is spacious, clean bed and comfortable pillow, quiet but strategic just behind Raya Darmo. Shower pressure is good, breakfast is so so, not many variation. For this price, overall its still a good choice in Surabaya

    Reviewed September 04, 2019

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    8.0
    Excellent
    Terry from Australia
    Couple
    Superior Room
    Stayed 4 nights in June 2015

    Great stay with great Staff”

    The room, the Staff and the location

    We had a great stay with the Quest in Surabaya. The location was excellent being close to the City centre and the Staff was really friendly, and the room was very spacious. I would definitely stay there again.

    Reviewed June 20, 2015

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    6.7
    Good
    Erwin from Indonesia
    Couple
    Stayed 2 nights in August 2014

    Nice & Comfortable Hotel”

    Location, Staff and Cleanliness

    I had 2 nights stay at this hotel and I think it's a good hotel, staff were friendly, hotel in good location you can just walk to the car free day and visit Taman Bungkul (one of the best park in Surabaya) and then Surabaya Zoo (just 10-15 minutes walk). The room have enough space for a couple maybe not for family (I booked standard double room). I didn't have any meal from this hotel because my reservation was without breakfast. If you're looking for good hotel with good location like I mentioned before this hotel can be your option, if not there are still quite a lot hotel with almost similar comfort and lower price in the city

    Reviewed January 24, 2015

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    9.7
    Exceptional
    Rita from Indonesia
    Business traveler
    Deluxe Room
    Stayed 1 night in July 2015

    Very friendly staff , 5star service”

    The room is comfortably designed, clean , superb front office staff

    Lovely, my first choice for staying in Surabaya as compared to Mercure, Bumi, Crown Prince, Paragon etc that i hv stayed before

    Reviewed October 03, 2015

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    8.3
    Excellent
    Brian from Indonesia
    Couple
    Superior Room
    Stayed 4 nights in October 2014

    great!”

    clean, modern, city

    all over this hotel really good. you guys should try the breakfast! the bad things in this hotel is about the staff. not about their bad or mean, the staff is totally cool.. but.. they need more communication with each other. my friend was call the reception for extended stay one night, after couple hours another staff calling my room for asking about the check out??? thank you so much for the hospitality Quest Hostel!!! i will back again someday!!!

    Reviewed December 15, 2014

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    6.3
    Good
    zalvika from Indonesia
    Business traveler
    Deluxe Room
    Stayed 3 nights in March 2015

    New”

    clean, cozy new

    I enjoyed my three nights stay at quest hotel. It fulls with purple color. The hotel is new, clean and cozy. The breakfast is also good. It is 15 minutes from tunjungan plaza mall if you go by taxi. You can easily find taxi in front of the hotel. I definitely will stay there again if i visit Surabaya for the next trip.

    Reviewed March 22, 2015

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    10.0
    Exceptional
    I from Indonesia
    Solo traveler
    Superior Room
    Stayed 2 nights in October 2019

    Enviromental friendly hotel, prime location & value for money”

    I am impressed with go green initiative from hotel to replace daily mineral water from plastic bottle to glass bottle, guest can refill at anytime in corridor. Also for the bath gel using soap dispenser instead of plastic packaging. Great location within city center & really affordable.

    Reviewed October 13, 2019

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    Thanks to I for the great 5 star review and good comment on Google. see you for the next visit at Quest Hotel Surabaya.

    Responded October 15, 2019
    Quest Hotel Darmo - Surabaya by ASTON
    6.0
    benjamin from Indonesia
    Solo traveler
    Superior Room
    Stayed 2 nights in February 2019

    Above average”

    The facilities are nice and the hotel is in a good location. However, there was a big event for Chinese New Year one of the nights I stayed and as a result I wish I hadn't stayed at all. I had no warning of this event before I booked. The hotel was packed and very loud and the hotel staff were too preoccupied with the event to help me out with a simple request. One staff member said she couldn't help me because she "wasnt at the hotel yesterday". The service was really lacking and I will find a different hotel the next time I come to Surabaya.

    Reviewed February 05, 2019

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    7.7
    Very good
    Sadasivam from Singapore
    Group
    Stayed 1 night in January 2015

    Stay @Quest”

    Rooms were clean. Staffs were pleasant. Very helpfull

    We were on a short trip to Bromo and stayed at Quest Hotel. We were haapy over the service by the staff and the rom s were clean and comfortable. would recommend tei hotel.

    Reviewed January 26, 2015

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    7.7
    Very good
    NATALIA from Indonesia
    Solo traveler
    Stayed 1 night in September 2014

    Clean, cheap, comfort hotel”

    Value for money, new, good service

    It was a nice experience. The room is comfort. The staff are really helpfull. Also it's a good price for a new budget hotel. They give me free fruits in the evening gor compliment. And all minibars in the room are free too. I can't review for the breakfast because i booked room only

    Reviewed September 19, 2014

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