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SureStay Plus by Best Western Orlando Lake Buena Vista
SureStay Plus by Best Western Orlando Lake Buena Vista
SureStay Plus by Best Western Orlando Lake Buena Vista
SureStay Plus by Best Western Orlando Lake Buena Vista
SureStay Plus by Best Western Orlando Lake Buena Vista
SureStay Plus by Best Western Orlando Lake Buena Vista
SureStay Plus by Best Western Orlando Lake Buena Vista

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8.4

Excellent

42 reviews

42 reviews

Breakfast5
Housekeeping3
See map

9.3

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Parking
FREE
Popular landmarks
Disney Springs 3.0 km
Discovery Cove 3.9 km
SeaWorld 4.2 km
Epcot 5.4 km
Walt Disney World® Resort 6.6 km
Magic Kingdom Park 8.9 km
Universal's Islands of Adventure 9.6 km
Disney's Animal Kingdom 9.9 km
Universal Studios Florida 10.3 km
The Wizarding World of Harry Potter 10.4 km
Nearby landmarks
Basilica of the National Shrine of Mary, Queen of the Universe 500 m
Orlando Vineland Premium Outlets 620 m
Air Force Fun 850 m
Buena Vista Watersports 1.8 km
Dr. P. Phillips Community Park 2.3 km
The Art of Disney 2.5 km
Basin at Downtown Disney Marketplace 2.6 km
The Spice & Tea Exchange 2.6 km
Hoypoloi Gallery 2.6 km
The LEGO Store Downtown Disney 2.7 km

SureStay Plus by Best Western Orlando Lake Buena Vista

8200 Palm Pkwy, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32836 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Disney Downtown Lake Buena Vista part of Orlando (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 3.5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Located in heart of Orlando (FL)

Check-in [24-hour]

610 meters to Orlando Vineland Premium Outlets

Free Wi-Fi in all rooms!

Breakfast [free]

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Cash withdrawal

This property is in high demand!

14 travelers have booked today.

Value for money8.5
Distance to city center15 miles
Location rating9.3
Nearest airportKissimmee Gateway Airport (ISM)
Distance to airport12.2 km

Rooms available at SureStay Plus by Best Western Orlando Lake Buena Vista

Very good
Room comfort & quality

7.8

Accessible - Suite 2 Doubles,Mobility Accessible,Bathtub,Sofabed,Kitchen,Non-Smoking,Full Breakfast
...
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    Accessible - Suite 2 Doubles,Mobility Accessible,Roll In Shower,Kitchen,Non-Smoking,Full Breakfast
    ...
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      Suite - 1 King 2 QueenBeds,Non-Smoking,2bedrooms,Sofabed,Separate Living Room,Kitchen,Full Breakfast
      ...
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        Accessible - Suite King Bed,Mobility Accessible,Bathtub,Sofabed,Kitchen,Non-Smoking,Full Breakfast
        ...
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          Accessible - Suite 1 King 2 QueenBeds,Mobility Accessible,Bathtub,Kitchen,Non-Smoking,Full Breakfast
          ...
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            Suite-1 King Bed,Non-Smoking,One Bedroom,Sofabed,Separate Living Room,Kitchen,Full Breakfast
            ...
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              Suite with One King and Two Queen Beds - Disability Access
              ...
              • Room size: 51 m²/549 ft²
              • Shower and bathtub
              • 2 queen beds and 1 king bed...
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              Two Bedroom Suite with One King and Two Queen Beds
              ...
              • Room size: 79 m²/850 ft²
              • Shower and bathtub
              • 2 queen beds and 1 king bed...
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              Suite-2 Queen Beds,Non-Smoking,One Bedroom,Sofabed,Separate Living Room,Kitchen,Full Breakfast
              ...
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                One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed
                ...
                • Room size: 51 m²/549 ft²
                • Shower and bathtub
                • 2 queen beds and 1 sofa bed
                Enter dates to see prices

                Frequently asked questions

                What time is check-in and check-out at SureStay Plus by Best Western Orlando Lake Buena Vista?

                Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to SureStay Plus by Best Western Orlando Lake Buena Vista?

                A stay at SureStay Plus by Best Western Orlando Lake Buena Vista also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel.

                Is breakfast offered at SureStay Plus by Best Western Orlando Lake Buena Vista?

                Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                What is the smoking policy at SureStay Plus by Best Western Orlando Lake Buena Vista?

                SureStay Plus by Best Western Orlando Lake Buena Vista does not permit smoking in any of its rooms, but allows smoking in designated areas.

                What restaurants are nearby SureStay Plus by Best Western Orlando Lake Buena Vista?

                Restaurants including The Boathouse, Sofrito Latin Cafe and Be Our Guest are popular in SureStay Plus by Best Western Orlando Lake Buena Vista’s neighborhood which is known as Disney Downtown Lake Buena Vista.

                What popular shopping places are close to SureStay Plus by Best Western Orlando Lake Buena Vista?

                Located in the Disney Downtown Lake Buena Vista area, SureStay Plus by Best Western Orlando Lake Buena Vista is close to great shopping choices like Disney Springs, The Art of Disney and The Spice & Tea Exchange.

                What are popular attractions near SureStay Plus by Best Western Orlando Lake Buena Vista?

                Guests at SureStay Plus by Best Western Orlando Lake Buena Vista can easily visit Magic Kingdom Park, Disney's Animal Kingdom and Walt Disney World® Resort located in the Disney Downtown Lake Buena Vista area.

                What popular beaches are close to SureStay Plus by Best Western Orlando Lake Buena Vista?

                Guests at SureStay Plus by Best Western Orlando Lake Buena Vista can easily visit Blizzard Beach in the Disney Downtown Lake Buena Vista area.

                What popular natural sightseeing spots are close to SureStay Plus by Best Western Orlando Lake Buena Vista?

                SureStay Plus by Best Western Orlando Lake Buena Vista is located in the Disney Downtown Lake Buena Vista area, which is famous for natural sightseeing destinations such as Tri-Circle-D Ranch.

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                See map

                Explore the neighborhood

                What people love about SureStay Plus by Best Western Orlando Lake Buena Vista

                • 7.2

                  Very good
                  Location

                  "All that said,the location is perfect for either park and access to highway 4 for travel to Tampa."

                  Mark

                  |

                  October 16, 2022

                • 9.2

                  Exceptional

                  "This hotel is wonderful."

                  Stephanie

                  |

                  September 8, 2022

                • 9.2

                  Exceptional
                  Staff 

                  "The staff are great and accommodate all your needs."

                  Stephanie

                  |

                  June 2, 2022

                Overall rating:

                8.4

                Excellent
                42 reviews
                Cleanliness
                8.2
                Facilities
                7.7
                Location
                9.3
                Read all reviews >
                More about SureStay Plus by Best Western Orlando Lake Buena Vista

                More about SureStay Plus by Best Western Orlando Lake Buena Vista

                Jumani Suites Lake Buena Vista

                Get excited for all the adventures in Orlando (FL) with a stay at Jumani Suites Lake Buena Vista. If you like the most thrilling rides and famous theme parks, then you'll get everything you want at Jumani Suites Lake Buena Vista -- only 8.8 km from the popular Magic Kingdom Park.
                At Jumani Suites Lake Buena Vista, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Orlando (FL) is made even more convenient with the shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
                Always get the assistance you need with front desk services including concierge service and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the laundromat keeps your favorite travel outfits clean and available. For health reasons, smoking is not permitted anywhere inside the hotel.
                For guests who would like to smoke, the designated smoking areas are available.


                Dining and things to do

                Every day at SureStay Plus by Best Western Orlando Lake Buena Vista begins with a delicious complimentary breakfast. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
                Enjoy the countless activities offered at SureStay Plus by Best Western Orlando Lake Buena Vista. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


                Around the property

                Don't miss out on all that Orlando (FL) has to offer! Find that special item or souvenir that will commemorate your trip to Orlando (FL) at Disney Springs located 3.0 km away. Be sure to visit International Drive located 5.2 km away, an item on every checklist of those who travel to Orlando (FL). A great museum trip can be had at Madame Tussauds Orlando located 6.6 km away, with local art that provides a sense of the region.

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                Amenities and facilities
                Very good
                Facilities

                7.7

                Most talked about facilities

                Breakfast

                2 mentions

                Swimming Pool

                1 mention

                Housekeeping

                1 mention

                Languages spoken

                • English
                • Spanish

                Accessibility

                • Wheelchair accessible

                Internet access

                • Free Wi-Fi in all rooms!
                • Internet services
                • Wi-Fi in public areas

                Things to do, ways to relax

                • Fitness center
                • Swimming pool [outdoor]
                • Ticket services
                • Tours

                Cleanliness and safety

                • Anti-viral cleaning products
                • Breakfast takeaway service
                • Cashless payment service
                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Doctor/nurse on call
                • First aid kit
                • Guest rooms seal after sanitization
                • Hand sanitizer
                • Hot water linen and laundry washing
                • Physical distancing of at least 1 meter
                • Protective screens in common areas
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Shared stationery removed
                • Staff trained in safety protocol
                • Temperature check for guests and staff

                Dining, drinking, and snacking

                • Breakfast [free]
                • Kitchen
                • Vending machine

                Services and conveniences

                • Air conditioning in public area
                • Cash withdrawal
                • Concierge
                • Contactless check-in/out
                • Convenience store
                • Elevator
                • Facilities for disabled guests
                • Heating in public area
                • Laundromat
                • Laundry service
                • Luggage storage
                • Meeting/banquet facilities
                • Safety deposit boxes
                • Smoke-free property
                • Smoking area

                For the kids

                • Family room

                Land sports

                • Golf course (within 3 km)

                Access

                • CCTV in common areas
                • CCTV outside property
                • Check-in/out [private]
                • Check-in [24-hour]
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Smoke alarms

                Getting around

                • Car park [free of charge]
                • Shuttle service
                Food and dining
                Breakfast options
                • American
                • Continental
                • Buffet
                Location
                8200 Palm Pkwy, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 32836
                Exceptional
                Location

                9.3

                Airports

                • Kissimmee Gateway Airport (ISM)
                  12.2 km
                • Orlando International Airport (MCO)
                  19.1 km

                Public transportation

                • Pearl's Train Depot (Exit Only)
                  10.1 km
                • Tupperware
                  11.7 km

                Hospital or clinic

                • Central Florida Behavioral Hospital
                  3.5 km

                Shopping

                • Disney Springs
                  3.0 km

                Convenience store

                • Circle K
                  1.0 km

                Cash withdrawal

                • ATM on-site
                What's nearby

                Popular landmarks

                • Disney Springs
                  3.0 km
                • Discovery Cove
                  3.9 km
                • SeaWorld
                  4.2 km
                • Epcot
                  5.4 km
                • Walt Disney World® Resort
                  6.6 km
                • Magic Kingdom Park
                  8.9 km
                • Universal's Islands of Adventure
                  9.6 km
                • Disney's Animal Kingdom
                  9.9 km
                • Universal Studios Florida
                  10.3 km
                • The Wizarding World of Harry Potter
                  10.4 km

                Nearby landmarks

                • Basilica of the National Shrine of Mary, Queen of the Universe
                  500 m
                • Orlando Vineland Premium Outlets
                  620 m
                • Air Force Fun
                  850 m
                • Buena Vista Watersports
                  1.8 km
                • Dr. P. Phillips Community Park
                  2.3 km
                • The Art of Disney
                  2.5 km
                • Basin at Downtown Disney Marketplace
                  2.6 km
                • The Spice & Tea Exchange
                  2.6 km
                • Hoypoloi Gallery
                  2.6 km
                • The LEGO Store Downtown Disney
                  2.7 km
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Infant 0-2 year(s)
                Stay for free if using existing bedding.
                Baby cot/crib may be requested directly from the property.
                Children 3-17 year(s)
                Must use an extra bed
                If you need an extra bed, it will incur an additional charge.
                Guests 18 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • The minimum age required to check in is 21 years.
                • An additional charge will be required for use of the security box.
                • Due to the limited space on the Shuttles, strollers are not permitted
                • When booking more than 5 rooms, different policies and additional supplements may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from15:00
                • Check-out until11:00

                Getting around

                • Distance from city center15 miles
                • Travel time to airport (minutes)30

                Extras

                • Breakfast charge (unless included in room price)0 USD
                • Daily Internet/Wi-Fi fee0 USD

                The property

                • Non-smoking rooms/floorsyes
                • Number of bars/lounges0
                • Number of floors4
                • Number of restaurants0
                • Number of rooms 123
                • Year property opened1998
                • Most recent renovation2014

                Parking

                • Daily parking fee0 USD
                Property announcements

                Shuttle transportation to area theme parks provided by third party.

                Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

                In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

                Reviews of SureStay Plus by Best Western Orlando Lake Buena Vista from real guests

                Provided by verified guests of Agoda
                8.4
                /
                10
                Cleanliness8.2
                Facilities7.7
                Location9.3
                Room comfort and quality7.8
                Service8.6
                Value for money8.5
                High score for Orlando (FL)
                Rating
                9+ Exceptional (12)
                8-9 Excellent (3)
                7-8 Very Good (5)
                6-7 Good (3)
                <6 Below Expectation (4)
                Time of the year
                Mar - May (11)
                Jun - Aug (5)
                Sep - Nov (7)
                Dec - Feb (4)
                All guests (42)
                All languages

                Show reviews that mention 

                Showing 27 verified guest comments
                12
                8.8
                Excellent
                David from United States
                Business traveler
                Stayed 9 nights in November 2018

                Qaulity Suits ”

                I had a great stay at Quality Suites Lake Buena Vista. I really loved the hot breakfast each day & the staff where friendly and nice. They seem to be doing some renovation at the time of my stay so I marked down cleanliness.

                Reviewed November 27, 2018

                See room deals

                8.4
                Excellent
                Maybelle from Philippines
                Family with teens
                Stayed 5 nights in November 2017

                Apartment Suite designed for families!”

                We enjoyed our stay here, especially the Mickey Mouse shaped pancakes during breakfast. We stayed here for 5 days and the breakfast menu does not change at all. It does provide a good variety though (sliced bread, muffins, bacon, oily sausages, waffle pancakes, cereal, juices, yogurt, fruits). Their room is like a small apartment hotel, it comes with a kitchen area with dining table, ref, microwave, sofa, 2 tv's (one in the living room, one in the bedroom). The bathroom sink is separate from the toilet and bath, which is great because it can save a lot of time if there are a lot of people in the room. Staff were friendly and helpful, there is a free shuttle going to and from the different disney parks but they're not 100% on a fixed schedule. There's also a shuttle going to the outlet for the adults who don't enjoy amusement parks. A 10 minute walk gives you access to vista shoppes center which has a lot of restaurants and a supermarket. Just take an uber cuz no near public transpo.

                Reviewed November 17, 2017

                See room deals

                10.0
                Exceptional
                Bruce from United States
                Family with young children
                Stayed 5 nights in November 2014

                Great Place”

                Room size, guest services, breakfast

                Excellent, this was the best hotel I have ever stayed at in the Disney area.

                Reviewed December 02, 2014

                See room deals

                7.6
                Very good
                Gabi from Australia
                Group
                Stayed 4 nights in May 2016

                value for money”

                Suites were larger than expected. breakfast was satisfactory. pool was clean. quite close to disneyland - about $7 in an uber. for the price paid, it was value for money.

                Reviewed June 24, 2016

                See room deals

                10.0
                Exceptional
                Tara from United States
                Solo traveler
                Stayed 7 nights in January 2021

                Love this hotel!!”

                They are very nice suites, it's very quiet and the employees are very nice and helpful.

                Reviewed January 04, 2021

                See room deals

                9.7
                Exceptional
                Deanne from United States
                Family with young children
                Stayed 2 nights in May 2014

                Enjoyable”

                Staff, location, room amenities

                We had a wonderful stay. We drove from Tampa & my Mother forgot her crutch that she needs for support to walk . One of the Guest Services Staff actually called his daughter to go by his house to get one of his crutches so my mom could walk. She has to use a scooter but needs a crutch to be able to walk short distances. That was awesome & I feel the staff went above & beyond!!!! Thank you.

                Reviewed May 19, 2014

                See room deals

                10.0
                Exceptional
                Jassim from Bahrain
                Family with young children
                Stayed 7 nights in January 2016

                Perfect location ”

                Everything was perfect and the staff were very friendly and cooperative

                Reviewed February 06, 2016

                See room deals

                7.0
                Very good
                wei from United States
                Family with young children
                Stayed 3 nights in June 2014

                Everything is goodexcept air condition is too loud”

                Location, price,cleanesd

                Everything is good except the air condition in room is too loud

                Reviewed June 27, 2014

                See room deals

                8.0
                Excellent
                Gary from Australia
                Couple
                Stayed 4 nights in February 2017

                Location Location”

                Great place to stay

                Reviewed August 30, 2017

                See room deals

                6.0
                SOLA from Nigeria
                Family with young children
                Stayed 5 nights in July 2014

                just ok”

                nothing really apart from ok room

                Customer service was very rude, would not stay there again.

                Reviewed August 07, 2014

                See room deals

                7.2
                Very good
                Mark from United States
                Couple
                Stayed 5 nights in October 2022

                A place to lay your head.”

                Location and price were Great! Hotel is dated and pool and hottub were hot clean and or non functional. Kitchens were poorly equipped and included breakfast came up short of what was promised. No eggs or yogurt available eventhough listed as being included. Finally, the room ac unit was Extremely loud. To the point where it woke up my wife when it came on. All that said,the location is perfect for either park and access to highway 4 for travel to Tampa.

                Reviewed October 16, 2022

                See room deals

                10.0
                Exceptional
                MARLON from Honduras
                Couple
                Stayed 4 nights in October 2022

                Great ”

                Nice place

                Reviewed October 12, 2022

                See room deals

                9.2
                Exceptional
                Stephanie from United States
                Family with young children
                Stayed 4 nights in September 2022

                Great Hotel, Great Location ”

                This hotel is wonderful. Staff is friendly, breakfast has options, rooms are clean and comfortable. The hotel is located super close to Disney Springs and restaurants. Very great option for price. Highly recommended and will be staying here again!!

                Reviewed September 08, 2022

                See room deals

                9.6
                Exceptional
                Rafael from United States
                Family with teens
                Stayed 1 night in September 2022

                Excellent ”

                For the price you pay this hotel is way worth the money, very spacious room, you can not get a better location in Orlando, friendly staff, breakfast is good for a budget friendly hotel,

                Reviewed September 05, 2022

                See room deals

                Rafael, thank you for your recent stay with us. We appreciate the feedback from our guest. I want to thank you for the kind words about our location. The staff was excited to learn of the 9.6 out of 10 score that you gave our location. All of us here, look forward to seeing you again, the next time you are in the area.

                Responded September 06, 2022
                SureStay Plus by Best Western Orlando Lake Buena Vista
                8.4
                Excellent
                Anthony from United States
                Family with young children
                Stayed 5 nights in July 2022

                Not quite ready ”

                Just know the air conditioning is very, very loud. To the point it is better to just run the fan if you want to get any sleep. Other than that pretty good.

                Reviewed July 12, 2022

                See room deals

                9.2
                Exceptional
                Stephanie from United States
                Couple
                Stayed 6 nights in May 2022

                Great Hotel”

                Great hotel and location for the price. The staff are great and accommodate all your needs. The breakfast was stocked daily and was fresh. Highly recommend.

                Reviewed June 02, 2022

                See room deals

                10.0
                Exceptional
                robert from United States
                Couple
                Stayed 6 nights in April 2022

                Exceptional”

                Staff was very cordial and helpful. Told us if we wanted housekeeping to just ask when wanted it.

                Reviewed April 12, 2022

                See room deals

                4.8
                Douglas from United States
                Couple
                Stayed 1 night in March 2022

                Acceptable”

                It need’s gutted and redone. If you’re tired and got no where else to go you can do a night. It should be a $50 rate, not $145

                Reviewed March 15, 2022

                See room deals

                6.4
                Good
                heidy from United States
                Family with young children
                Stayed 5 nights in July 2021

                just ok”

                this hotel was ok in terms of cleanliness and value for money. i mostly picked this hotel for the price and the fact that it includes free breakfast which was going to be a huge help. i was wrong! they do not have their breakfast open, you have to go up to the hotel front desk and ask for it to go. they give you an apple, a muffin and a water. what kind of breakfast is that?? i was beyond annoyed. they originally said that everything was available but they lied. location was good though. like 10-15 mins from disney parks and a lot of restaurants and gift shops around.

                Reviewed July 22, 2021

                See room deals

                6.8
                Good
                Ishaq from United States
                Family with young children
                Stayed 6 nights in May 2021

                Great location ”

                The location was great, very close to Epcot, magic kingdom, and the sea world. The room wasn't very clean and smelled bad a little bit.

                Reviewed May 23, 2021

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                12
                This is a popular property. Don't miss out!

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