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DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside

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9

Exceptional

953 reviews

953 reviews

Breakfast43
Housekeeping39
Swimming Pool25
See map

9

Exceptional

Location rating score

Exceptional location
Popular landmarks
KL Bird Park 24.0 km
Chinatown - Kuala Lumpur 24.1 km
Central Market 24.4 km
Jalan Alor 24.6 km
Pavilion Kuala Lumpur 24.8 km
Menara Kuala Lumpur 25.2 km
KLCC - Bukit Bintang Pedestrian Walkway 25.3 km
Aquaria KLCC 25.4 km
KLCC Park 25.6 km
Petronas Twin Towers 25.8 km
Nearby landmarks
District 21 IOI City 10 m
Presint 18 Playground 390 m
P18 Playground 400 m
Agriculture Heritage Park 440 m
Taman Warisan Pertanian 450 m
SMK Putrajaya Presint 18 (1) 530 m
Selasih Playground 590 m
DARUSSALAM 620 m
SPR Parking Lot 930 m
Putra Bridge 970 m

DoubleTree by Hilton Putrajaya Lakeside

2, Jalan P5-5, Presint 5, Putrajaya, Kuala Lumpur, Malaysia, 62200 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Putrajaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Bicycles

Luggage storage

This property is in high demand!

42 travelers have booked today.

Value for money8.8
Location rating9.0
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport20.5 km

Rooms available at DoubleTree by Hilton Putrajaya Lakeside

King Family Room
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
King Lake View Suite
...
  • Lake view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Twin Guest Room
...
  • Balcony/terrace
  • Shower
  • 2 single beds
Enter dates to see prices
King Executive Lake View
...
  • Lake view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Twin Executive Room
...
  • Balcony/terrace
  • Shower
  • 2 single beds
Enter dates to see prices
King Deluxe Suite
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Twin Executive Lake View
...
  • Balcony/terrace
  • Shower
  • 2 single beds
Enter dates to see prices
King Executive Room
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
Twin Deluxe Room
...
  • Balcony/terrace
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Putrajaya Lakeside?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Putrajaya Lakeside?

DoubleTree by Hilton Putrajaya Lakeside is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, DoubleTree by Hilton Putrajaya Lakeside has a car park available for guests. Parking is available for an additional charge. Self-parking is conveniently available at the hotel.

Is breakfast offered at DoubleTree by Hilton Putrajaya Lakeside?

Start your mornings right, with the continental and buffet breakfast options offered at DoubleTree by Hilton Putrajaya Lakeside.

What is the smoking policy at DoubleTree by Hilton Putrajaya Lakeside?

DoubleTree by Hilton Putrajaya Lakeside does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to DoubleTree by Hilton Putrajaya Lakeside?

The closest train, metro, or bus station is ERL Railway Station - Putrajaya, 2.8 km away from DoubleTree by Hilton Putrajaya Lakeside.

What restaurants are nearby DoubleTree by Hilton Putrajaya Lakeside?

DoubleTree by Hilton Putrajaya Lakeside’s neighborhood is Putrajaya which includes popular restaurants such as Madfoon Palace, Hameed Nasi Kandar and McDonald's Presint 2 Putrajaya.

What popular shopping places are close to DoubleTree by Hilton Putrajaya Lakeside?

Located in the Putrajaya area, DoubleTree by Hilton Putrajaya Lakeside is close to great shopping choices like Alamanda Putrajaya Shopping Complex and IOI City Mall.

What are popular attractions near DoubleTree by Hilton Putrajaya Lakeside?

DoubleTree by Hilton Putrajaya Lakeside’s location in the Putrajaya neighborhood makes it close to famous attractions including District 21 IOI City, Presint 18 Playground and P18 Playground.

What popular natural sightseeing spots are close to DoubleTree by Hilton Putrajaya Lakeside?

DoubleTree by Hilton Putrajaya Lakeside is located within Putrajaya, which makes it conveniently close to natural sights including Malaysia Agro Exposition Park Serdang.

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Explore the neighborhood

What people love about DoubleTree by Hilton Putrajaya Lakeside

  • 7.6

    Very good

    "Overall the hotel is a nice place to stay."

    Charlynn

    |

    September 24, 2022

  • 10

    Exceptional
    Staff 

    "Great service from the staff especially the cafe"

    zainal

    |

    September 23, 2022

  • 10

    Exceptional
    Staff 

    "Nice swimming /splash pool and helpful staff."

    Jamie

    |

    September 21, 2022

Overall rating:

9

Exceptional
953 reviews
Cleanliness
9.2
Facilities
9.1
Location
9.0
Read all reviews >
What travelers say they love:
Great for family with young children.
Salma from Malaysia
Family with older children
More about DoubleTree by Hilton Putrajaya Lakeside

More about DoubleTree by Hilton Putrajaya Lakeside

DoubleTree by Hilton Putrajaya Lakeside

Wake up to a magical day and enjoy all that Kuala Lumpur offers with a stay at DoubleTree by Hilton Putrajaya Lakeside.
The facilities and services provided by DoubleTree by Hilton Putrajaya Lakeside ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at DoubleTree by Hilton Putrajaya Lakeside. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like the non-motorized water sports. Have some easy fun and maybe meet others while playing recreation activities such as horse riding.
Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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Amenities and facilities
Exceptional
Facilities

9.1

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
Location
2, Jalan P5-5, Presint 5, Putrajaya, Kuala Lumpur, Malaysia, 62200
Excellent
Location

9

Airports

  • Kuala Lumpur International Airport (KUL)
    20.5 km
  • Sultan Abdul Aziz Shah Airport (SZB)
    27.4 km

Public transportation

  • ERL Railway Station - Putrajaya
    2.9 km
  • Putrajaya Sentral Bus Station
    3.0 km

Hospital or clinic

  • Klinik Onkologi
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KL Bird Park
    24.0 km
  • Chinatown - Kuala Lumpur
    24.1 km
  • Central Market
    24.4 km
  • Jalan Alor
    24.6 km
  • Pavilion Kuala Lumpur
    24.8 km
  • Menara Kuala Lumpur
    25.2 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    25.3 km
  • Aquaria KLCC
    25.4 km
  • KLCC Park
    25.6 km
  • Petronas Twin Towers
    25.8 km

Nearby landmarks

  • District 21 IOI City
    10 m
  • Presint 18 Playground
    390 m
  • P18 Playground
    400 m
  • Agriculture Heritage Park
    440 m
  • Taman Warisan Pertanian
    450 m
  • SMK Putrajaya Presint 18 (1)
    530 m
  • Selasih Playground
    590 m
  • DARUSSALAM
    620 m
  • SPR Parking Lot
    930 m
  • Putra Bridge
    970 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until12:00

The property

  • Number of rooms 290

Reviews of DoubleTree by Hilton Putrajaya Lakeside from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.2
Facilities9.1
Location9.0
Service9.3
Value for money8.8
High score for Kuala Lumpur
Rating
9+ Exceptional (270)
8-9 Excellent (50)
7-8 Very Good (47)
6-7 Good (14)
<6 Below Expectation (23)
Time of the year
Mar - May (95)
Jun - Aug (95)
Sep - Nov (127)
Dec - Feb (87)
All guests (953)
All room types
All languages

Show reviews that mention 

Showing 404 verified guest comments
12345
10.0
Exceptional
Mohd from Malaysia
Family with young children
King Family Room
Stayed 2 nights in November 2021

Great Gateway Hotels for Family”

Greeted by great concierge staff and bell Rahul who are so helpfull from day 1 my stay. Receptionist was so helpfull and very patient events though we having some technical issue with our Credit Card. Jeffery is so friendly and attentive to us. Room 5126 is so huge with 2 toilets. I super big bed and sofa bed, very comfy for my young kids. 2 dining tables and balconies. We spend our dinner on 1st night at Makan Kitchen and your staff Saufi was so helpfull and thoughtful. Dinner buffet was fantastic with so many options of foods. We also enjoy our breakfast buffet, Chef Zam also there talking to guests. In room dining was great as well food was fantastic we ordered Koew Teow, Nasi Ayam, Watermelon juice and Sago. Our kids enjoy the splash pool so much and also lakeside pools. Lakeside pool was not so clean as the colour turn into green. No snacks or drinks can be offer at the lakeside to enjoy. Should add more activity in hotel,but being inform it will be completed by Q1 2022 which is ok for me. It is a prefect place to take my family for gateway and definitely will go back once they completed everything. Did not try the Koffe Cafe at the Lobby but will definitely try that in future.

Reviewed November 08, 2021

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10.0
Exceptional
Mirfa from Malaysia
Group
Twin Guest Room
Stayed 1 night in March 2022

Outstanding!”

The location is perfect, staffs are most helpful and friendly, rooms are great with well-maintained cleanliness. The splash pool is the best! And you could just jump in with your kids after you booked your slots. Only the adult pool i think is abit small considering this hotel is huge so not for me as i wish to maintain my privacy. The breakfast spread is awesome, i really love how Double Tree Hilton Putrajaya went all out for the variation of cuisine even if its in small quantity compared to some hotels which do not invest in varying the meals at all at stake of not many visitors on board. The teh tarik show from Aizad is literally the best and my parents like it very much. Overall the stay worth every single penny and we'd really love to come again. Keep it up ❤️

Reviewed March 24, 2022

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10.0
Exceptional
MARINI from Malaysia
Family with young children
King Guest Room
Stayed 1 night in February 2022

Best Staycation Ever”

I had a great and wonderful experience staying in DoubleTree by Hilton Putrajaya. Me and my wife planned to had a vacation and this was a great memories for us as a family moment. I enjoy the breakfast. They offer variety choices of foods. The interior design is amazing. You can either enjoy your food near splash pool or want to have it near lake view or inside the restaurant. They have children seat. There are 2 pools which is splash pool (7am - 7pm) and open pool (7am - 8pm). I had tried both. If you want to take your kids to enjoy theme park pool experience while you take a break. This is the place for you. The lobby is at B1 (lower ground) , it quite a distance for elder people visitor to walk through parking to lobby. You need to validate your parking ticket at reception and ticket machine before you can check out. The parking fee is RM5 (flat rate) if you stay at the hotel. The hotel officer, staff and crew are incredibly helpful. The room price is quite expensive but matches with the quality of the room, food, location wise and stay experience. It worth for the 2nd visit.

Reviewed June 08, 2022

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10.0
Exceptional
Hairulzahri from Singapore
Family with young children
King Guest Room
Stayed 1 night in June 2022

Lovely and peaceful”

Really not much to comment as I feel that this place is the place to go if u looking to de-stress from the hustle of KL city. Breakfast spread was great. My kids really enjoyed the pool. King room had a sofa bed where my 5 year old could sleep on and they were kind enough to provide and extra blanket. Room is a little small though but not too bad. Look for food and shopping in Putrajaya and Cyberjaya city. Loads of great places to explore. Ask the locals or staff if u need help. The only things that I do not understandis why they close the pool for cleaning between 11am - 12noon. Should consider to do it before or after pool opening hours as it disrupts the fun the children were having.

Reviewed June 17, 2022

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10.0
Exceptional
Rino from Malaysia
Couple
King Deluxe Room
Stayed 1 night in April 2022

Amazing”

I have fair share going to many hotels because of my line of work, but this is the first time ever I completely amazed by all of your staff, and I use to be BOD representative for hotel chains. At your hotel Everyone so friendly. My wife and I were hotel hopping for our anniversary. I wish we were just staying at your hotel for all the time. We were taking pictures and out of nowhere a gentleman name Harris offer his help to take picture of us. The front office all top notch. You have 100% great staff. Even the banquet staff is all smile and help. Truly a rarity.

Reviewed April 11, 2022

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10.0
Exceptional
Nur from Malaysia
Family with young children
King Guest Room
Stayed 1 night in October 2021

Great experience”

Check in was smooth and fast, friendly staffs. Room was spacious and clean, comfortable bed and pillows. Very nice surroundings. Fun pool for kids, and adults, too. Breakfast was superb. So many food to choose and they're delicious too. Kids had so much fun. Will surely come back again.

Reviewed October 14, 2021

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10.0
Exceptional
Norzilawati from Singapore
Family with young children
Twin Guest Room
Stayed 2 nights in December 2021

The best hotel with splash pool”

Attractions: 1) strategic location and beautiful place for nature lover, reside beside marina putrajaya 2) interesting place for small kids, spacious swimming pool & attractive splash pool 3) new furniture with classic & modern decoration Area for improvements: 1) to provide free parking fees for room guest 2) to provide convenient room for family with small children 3) to provide assistance for luggage collection prior registration at the hotel lobby since it's located at the ground floor

Reviewed December 23, 2021

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10.0
Exceptional
Kher-Wei from Malaysia
Couple
Twin Deluxe Room
Stayed 2 nights in December 2021

Best service!”

Very satisfied with the hotel’s staff politeness and hospitality. Kudos to maitre d, he was very friendly and lovely. Sorry didn’t get his name. He wears a coat every night at makan kitchen entrance. Room is great, toilet clean. Overall excellent short vacay during Xmas. Will definitely recommend to others!

Reviewed December 25, 2021

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10.0
Exceptional
khairil from Malaysia
Family with young children
Twin Guest Room
Stayed 2 nights in May 2022

Worth your money”

Pro : Stay here for two days. Great room, a lot of facilities, great environment, extra nice staff (always smiling and greet you), nice food. Worth it to spend your money and time here. Bring your kids and they will love it here. Even they still have some renovation going on, it does not prevent them to deliver the best service. Just come here and experience it yourself. cons : i can't think any.

Reviewed May 06, 2022

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10.0
Exceptional
Chew from Malaysia
Family with young children
Twin Guest Room
Stayed 2 nights in December 2021

Fun splash pool and friendly staffs”

We were welcomed with delicious chocolate chips cookies. Kids like the splash pool and infinity pool. Breakfast and room cleanliness are acceptable. Staffs are friendly and offer to help to take family photos for us. Flat rate parking RM5.

Reviewed December 27, 2021

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10.0
Exceptional
FARAH from Malaysia
Couple
King Family Room
Stayed 1 night in December 2021

Awesome”

Service: great Room: clean Aircond: super cold, very awesome Breakfast: THE BEST. The pool especially splash pool seems great for kids. Any cons? Hmm.. Finding the room was a lil confusing. But it was okay, got the chance to tour around the hotel.

Reviewed February 01, 2022

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9.6
Exceptional
Alya from Malaysia
Family with young children
King Deluxe Room
Stayed 2 nights in October 2021

Family Retreat!”

It was a treat coming here. We appreciate that they are able to get us a connecting room as we came with 3 young kids. The Pros: Room wise loved it! Posh with a hint of cultural design! Would have enjoyed it if there was a bathtub but that's okay. The kids love the splash pool (take note, you have to book the time slot as you check-in, or else it's full). To get a connecting room please choose King Deluxe and Twin Deluxe. These rooms came with a balcony which is super nice. The buffet is awesome..will definitely give them a 5 star here! The cons: if you are staying for more than a night, please pack your own shampoo and bath gel (theirs are too small for a family of 5). Bring along your own water as well (theirs came in a box and only provided 2 for each room). Parking charges are RM5 per entry. So do plan ahead of time for your lunch and dinner..alternatively, they have a free outdoor parking space. If you are too lazy to go out, you can always GRABfood. Overall, I'm a happy customer! Would definitely come back.

Reviewed October 16, 2021

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10.0
Exceptional
Azren from Malaysia
Family with young children
King Deluxe Room
Stayed 1 night in October 2021

Great Experience”

This is the perfect hotel for a weekend getaway in. The staff at this hotel are all great! They all go above and beyond to make your stay comfortable. Please give your staff awards!

Reviewed October 18, 2021

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10.0
Exceptional
shazalienna from Malaysia
Family with young children
Twin Deluxe Room
Stayed 1 night in November 2021

The Best Hotel For Family”

I just love everything with this hotel. The food is awesome! Lots of choices and worth the money. Splash pool is great! My kids love it. The staffs were friendly. I will definitely visit the hotel again for short gateway. Owh not to mention the cookies…2 is not enough! Should consider to give more since it is so delicious.

Reviewed December 16, 2021

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10.0
Exceptional
Chu from Malaysia
Family with young children
King Guest Room
Stayed 1 night in November 2021

Nice and clean hotel”

Highly recommended gor family with toddlers and young kids. Very clean and new hotel, the water park is superb. Nearby can walk to a small beach. Buffet breakfast is very nice and a lot variety. Overall is very good.

Reviewed November 09, 2021

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10.0
Exceptional
Siti from Malaysia
Family with young children
King Deluxe Room
Stayed 1 night in June 2022

Splendid Stay”

My first time staying here. Since I have small kid, I prefer to have near staycation. It is like a whole different world when I entered this place. Great experience, especially with the staff. They’re very helpful and thoughtful. It’s just that the parking is not very convenient. It’s quite far from the building. I’d suggest the hotel to prepare a proper walkway for guests from the parking to the hotel lobby

Reviewed June 22, 2022

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10.0
Exceptional
khairi from Malaysia
Family with young children
Twin Guest Room
Stayed 1 night in March 2022

Splash Fun Moment :-)”

Clean and fresh enviroment around the hotel area and room.Easy to find sanitizer.Follow SOP to decrease the Covid 19 risk. Splash pool give the most best moment for the kids.Hotel rate acceptable as stayed in weekdays.Foods are marvelous. Staff very friend especially Ms Izati and Lia.Helpful and informative.Cant wait to come again...:-)

Reviewed March 15, 2022

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10.0
Exceptional
Nordina from Malaysia
Family with young children
King Deluxe Room
Stayed 1 night in May 2022

Best Hotel Ever!”

Exceptional hotel in all aspects, the amenities, housekeeping, pool, food, service & hospitality! Definitely will come back soon! Everyone at the hotel is so warm and welcoming especially Ms Loges at the coffee shop, and she makes good coffee as well. Had the iced mocha & hot americano, and its to die for. Keep up the good work, two thumbs up!

Reviewed May 15, 2022

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10.0
Exceptional
Ummi from Malaysia
Family with young children
Twin Guest Room
Stayed 2 nights in November 2021

Exceptional”

Check-in was a breeze. I didn'thave to queue although i was told that the rooms are fully booked. The room is vibrant and modern. My sons enjoyed the mini theme park and cant stop raving about it. Lake front location is superb. We took a stroll around the lake, rent a bicycle/ motorized bicycle at affordable prices. Overall a nice hotel for families especially.

Reviewed November 25, 2021

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10.0
Exceptional
Adnan from Malaysia
Family with young children
Twin Guest Room
Stayed 2 nights in November 2021

Wholesome experience!!”

Staff very friendly and helpful, even can see their smile, we can know based on their tone of voice... Room was perfect!!...had breakfast twice at the Makan Cafe, food good and delicious... Overall was a good experience for my family...eventho the swimming pool abit small for adult... Hope their build new swimming pool at other wing that in renovation ..

Reviewed December 01, 2021

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