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Pullman Paris La Defense Hotel
Pullman Paris La Defense Hotel
Pullman Paris La Defense Hotel
Pullman Paris La Defense Hotel
Pullman Paris La Defense Hotel
Pullman Paris La Defense Hotel
Pullman Paris La Defense Hotel

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8.3

Excellent

187 reviews

187 reviews

Housekeeping3
See map

8.1

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Arc de Triomphe 4.8 km
Eiffel Tower 5.8 km
Champs-Elysees 5.9 km
Musee d'Orsay Museum 7.5 km
Montmartre 7.6 km
Basilique du Sacre-Coeur de Montmartre 7.8 km
Louvre Museum 8.2 km
La Sainte-Chapelle 9.0 km
Luxembourg Gardens 9.1 km
Nearby landmarks
Le Triangle 40 m
La Défense Metro Station 170 m
CNIT / Les 4 temps 240 m
CNIT 290 m
Hôtel Renaissance 300 m
Dental Santé 350 m
La Defense 410 m
Eglise Notre Dame de la Pentecote Church 420 m
Les Quatre Temps 430 m
UGC Cine Cite la Defense Cinema 460 m

Pullman Paris La Defense Hotel

11 Avenue de l'Arche, La Defense, Paris, France, 92400 - See map

Make your best journey to Paris with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the La Defense part of Paris, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Eiffel Tower. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

180 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

ALLSAFE

Your Health and Safety are our Absolute Priority

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Steamroom
Workout and Leisure
Fitness center
Mind - Body
Yoga room

Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Steamroom

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Paris every 1 minutes on Agoda.com
Value for money7.9
Distance to city center5 km
Location rating8.1
Nearest airportParis-Le Bourget Airport (LBG)
Distance to airport15.8 km

Rooms available at Pullman Paris La Defense Hotel

Excellent
Room comfort & quality

8.4

Classic 1 Queen Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Classic 2 Single Beds
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Family Suite 1 King Bed
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Presidential Suite 2 King
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 2 king beds
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Superior Room 1 Queen Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Junior Suite 1 King bed
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Room 2 Single beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Superior Room 2 Single Beds
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Deluxe Room 1 King Bed
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
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Family Room 1 King 2 Twin Bed
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Pullman Paris La Defense Hotel have a hot tub?

Pullman Paris La Defense Hotel does not have a hot tub.

What time is check-in and check-out at Pullman Paris La Defense Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Paris La Defense Hotel?

For those who wish to drive their own cars, Pullman Paris La Defense Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 26 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Paris with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Pullman Paris La Defense Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Pullman Paris La Defense Hotel. Adults can enjoy breakfast offered with an additional charge of 27 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Paris La Defense Hotel?

Pullman Paris La Defense Hotel features an on-site restaurant for your dining convenience.

Can special events be hosted at Pullman Paris La Defense Hotel?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Pullman Paris La Defense Hotel?

Pullman Paris La Defense Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Pullman Paris La Defense Hotel?

The closest train, metro, or bus station to Pullman Paris La Defense Hotel is La Défense Metro Station, 170 m away.

What restaurants are nearby Pullman Paris La Defense Hotel?

Restaurants including Bistrot du Faubourg, A Part Entiere and Soleil D'or are popular in Pullman Paris La Defense Hotel’s neighborhood which is known as La Defense.

What popular shopping places are close to Pullman Paris La Defense Hotel?

Shopping options in Pullman Paris La Defense Hotel’s La Defense neighborhood include Les Quatre Temps, Au Pain Tordu and Fromagerie Micaelli Jean.

What are popular attractions near Pullman Paris La Defense Hotel?

Pullman Paris La Defense Hotel’s location in the La Defense neighborhood makes it close to famous attractions including La Defense, Eglise Notre Dame de la Pentecote Church and Tour Total.

What popular natural sightseeing spots are close to Pullman Paris La Defense Hotel?

Pullman Paris La Defense Hotel’s nearby natural sights include Parc de Lattre de Tassigny, acacia and Poirier à fleur located in the same La Defense area.

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Explore the neighborhood

What people love about Pullman Paris La Defense Hotel

  • 8.4

    Excellent
    Cleanliness

    "The room is neat and clean."

    Sondang

    |

    November 8, 2018

Overall rating:

8.3

Excellent
187 reviews
Cleanliness
8.7
Facilities
8.1
Location
8.1
Read all reviews >
More about Pullman Paris La Defense Hotel

More about Pullman Paris La Defense Hotel

Pullman Paris La Defense Hotel

Wake up to a magical day and enjoy all that Paris offers with a stay at Pullman Paris La Defense Hotel. Sampling the authentic culture of Paris is easy with a stay at Pullman Paris La Defense Hotel, just 5.8 km from Eiffel Tower.
The range of services provided by Pullman Paris La Defense Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Paris. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Pullman Paris La Defense Hotel are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water and mini bar in some rooms.
Pullman Paris La Defense Hotel also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Pullman Paris La Defense Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Paris. Learn about the city's art history with a day at Louvre Museum located 8.2 km away, where you can see collections by famous artists. Pose in front of Arc de Triomphe located 4.8 km away, and you can always show your friends the time you went to Paris.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

8 mentions

Breakfast

3 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Spa
  • Steamroom
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Locker
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

Quinte & Sens

  • Cuisine: French
  • Menu: Buffet
Location
11 Avenue de l'Arche, La Defense, Paris, France, 92400
Excellent
Location

8.1

Airports

  • Paris-Le Bourget Airport (LBG)
    15.8 km 26 min drive
  • Orly Airport (ORY)
    20.9 km 32 min drive

Public transportation

  • La Défense Metro Station
    170 m 3 min walk
  • Puteaux Train Station
    1.2 km

Hospital or clinic

  • Dental Santé
    350 m

Shopping

  • Galeries Lafayette Paris Haussmann
    7.3 km

Convenience store

  • Carrefour Express
    1.5 km 10 min drive

Cash withdrawal

  • ATM
    190 m 3 min walk
What's nearby

Popular landmarks

  • Arc de Triomphe
    4.8 km
  • Eiffel Tower
    5.8 km
  • Champs-Elysees
    5.9 km
  • Musee d'Orsay Museum
    7.5 km
  • Montmartre
    7.6 km
  • Basilique du Sacre-Coeur de Montmartre
    7.8 km
  • Louvre Museum
    8.2 km
  • La Sainte-Chapelle
    9.0 km
  • Luxembourg Gardens
    9.1 km

Nearby landmarks

  • Le Triangle
    40 m
  • La Défense Metro Station
    170 m
  • CNIT / Les 4 temps
    240 m
  • CNIT
    290 m
  • Hôtel Renaissance
    300 m
  • Dental Santé
    350 m
  • La Defense
    410 m
  • Eglise Notre Dame de la Pentecote Church
    420 m
  • Les Quatre Temps
    430 m
  • UGC Cine Cite la Defense Cinema
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that from November 1st 2011, there will be a tax of 2% per night of the stay with a value higher than or equal to EUR 200 is applicable and payable at the hotel. This is an additional charge and is not included in the room rate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center5 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)27 EUR
  • Daily Internet/Wi-Fi fee0 EUR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 382
  • Room voltage220
  • Year property opened2000
  • Most recent renovation2013

Parking

  • Daily parking fee26 EUR
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Paris La Defense Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities8.1
Location8.1
Room comfort and quality8.4
Service8.6
Value for money7.9
High score for Paris
Rating
9+ Exceptional (41)
8-9 Excellent (20)
7-8 Very Good (40)
6-7 Good (11)
<6 Below Expectation (11)
Time of the year
Mar - May (29)
Jun - Aug (31)
Sep - Nov (28)
Dec - Feb (35)
All guests (187)
All room types
All languages

Show reviews that mention 

Showing 123 verified guest comments
12345
8.4
Excellent
fadi from United Arab Emirates
Couple
Classic 2 Single Beds
Stayed 4 nights in April 2022

It is not 5 stars hotel at all”

I was shocked when i entrred this 5 stars ranked hotel.. i visited a lot of 5 stars hotels before and i can say that this hotel is 3 or hardly 4 stars only if compared to other 5 stars hotel in the world. The room was so small, very little wooden hangers, very little TV channels and most of them do not working, old furnitures, By the way the staff was so nice. You need to have access to the upper level were you go to Metro as the escalator out of the hotel was shut down. The resturant access is not open all times from the out higher level.

Reviewed April 10, 2022

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7.2
Very good
Rashid from Qatar
Family with teens
Classic 2 Single Beds
Stayed 1 night in July 2022

Very good”

The room too small

Reviewed July 10, 2022

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6.8
Good
amit from United States
Family with young children
Family Room 1 King 2 Twin Bed
Stayed 3 nights in May 2022

Not 5 star”

It’s about 3.5 star

Reviewed May 25, 2022

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Dear Amit, Thank you for taking the time to tell us about your stay at Pullman Paris La Défense. We are truly sorry you were not fully satisfied with your experience and we regret not to receive more details to understand what disppointed you. We would be very glad to welcome you back for another stay and make you live a more than perfect moment this time. Sincerely, Louise Courtial Guest Experience Manager

Responded June 15, 2022
Pullman Paris La Defense Hotel
3.2
Doğan from Turkey
Business traveler
Classic 1 Queen Bed
Stayed 2 nights in March 2022

Acceptable”

Odalar çok kirliydi Tam coronanın ortasında /rooms very dirty so we are inside middle of corona

Reviewed March 28, 2022

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Dear Doğan, Thank you for taking the time to share your feedback with us. We are deeply sorry to learn that you were not fully satisfied with the cleanliness of your rooms, it does not reflect our usual quality of service. You can count on me to share your remarks to our Housekeeping Manager in order to investigate and take the necessary measures. We thank you for your trust and we truly hope you will give us another chance to fully satisfy you next time. Sincerely, Louise Courtial Guest Experience Manager

Responded March 29, 2022
Pullman Paris La Defense Hotel
9.0
Exceptional
Arno from Germany
Couple
Classic 1 Queen Bed
Stayed 2 nights in December 2013

Great hotel not too far off the city centre”

Comfortable room and great breakfast, close to the end of Metro line 1

The Pullman Paris La Defense offers the standards of an international luxury hotel not too far off the city centre due to the proximity to the Metro line. Going to town or coming back takes 20-30 minutes only. For business in the La Defense area this location is anyway ideal. Staff at reception and restaurant are very friendly and helpful. I didn't check out the fitness room, too busy running around Paris ...

Reviewed January 05, 2014

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9.7
Exceptional
Se from Uruguay
Couple
Superior Room 2 Single Beds
Stayed 2 nights in March 2015

Excellent hotel ”

Good location, near by Metro & RER station, near by the largeste shopping mall of Paris with Auchan supermarket and food plaza with lots of diversities.

Perfect choice for my family trip, very good location, easy to arrive. A very good business hotel located in the newest business district of Paris - La Defense, more profitable for business trip. But for my trip it was an excellente choice, 5 min by walking to the biggest shopping mall of Paris - Le Quatre Temp, with all of the stuff and stores that you will need in a trip. There is a ticket store of Supermarket Auchan where you can by almost all the ticket to visit Paris: palaces, parks, museums, theaters & spectacles.

Reviewed March 28, 2015

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9.0
Exceptional
Robin from Netherlands
Couple
Stayed 2 nights in December 2011

Good hotel”

close to metro and city centre and a nice breakfast

We went to Paris to celebrate new year's eve and we deciced to stay at this hotel again (two years ago we've stayed here as well) because of the relative "cheap" price for a 5 star hotel compared to the hotels close to the city centre (champs ellysee, louvre Eiffel Tower). Of course our previous visit was good, otherwise we would not have gone again) The hotel is close to a big shopping mall and a metrostation from where you'll be in the centre (Arc The Triomph)in 10-15 min). It's in the middle of business district of Paris and it's during the weekdays full with businesspeople (as you can see by looking at the prices at hotelbar/restaurant). In the weekend it's just fine and not that busy. The rooms are clean and well-organised. We've stayed in a deluxe room om the 18th floor as they upgraded our room for free. Breakfast is nice, though it doesn't really offer a lot choices. If we decide to visit Paris again, we'll definitely considerer this hotel again.

Reviewed January 05, 2012

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10.0
Exceptional
Joseph from United States
Business traveler
Stayed 2 nights in February 2012

Perfect Business Hotel, Modern Room, A+ Breakfast”

Great View, Clean Spacious Modern Room, Free Wifi, #1 Breakfast

i stayed in italy and france for last two weeks and this is by far the best hotel i've stayed in two weeks. i booked mostly 5-star hotels in italy and somehow i felt i got ripped off. it was more like 3 to 4 stars with unfriendly customer service and unbelievably high price . this hotel is very modern and comfortable with very friendly service. it is located in modern major business district, la defense. it is quite far from main tourist area. but their is subway 3-min. walking distance. avg taxi to main tourist area was 25 euro each way. breakfast was unbelievably great, probably the best breakfast i've had in years.

Reviewed March 05, 2012

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8.0
Excellent
Zhen from Australia
Couple
Classic 2 Single Beds
Stayed 2 nights in October 2015

9 mins walk from La Defense train station”

4 star hotel, business centre, close to shopping centre

We booked two nights in Pullman Bercy and then booked another 2 nights in Pullman La Defense. Pullman La defense is in business centre. You can walk to train station and shopping centre. East access to Metro 1 and RER A. One of Japan(Asian) fast food restaurant is located on level 1 of train station. Hotel is like 4 star hotel. We booked two rooms. One room mini bar was empty and the other room secure locker did not work properly. Breakfast is not good as Pullman Bercy. No grilled chicken wings.

Reviewed October 21, 2015

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9.3
Exceptional
Clifton from Australia
Couple
Stayed 2 nights in April 2012

So good we stayed on another seven nights”

4 1/2 star quality USD 200 breakfast included 20 min from central Paris by metro

Although it is in the financial district it is hard to beat for tourists wanting luxury accommodation. La Defense is of interest in itself for its outstanding modern architecture and has all amenities. Hotel is 5 min from metro, then a 15 min ride to central Paris.

Reviewed May 06, 2012

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7.7
Very good
Zhen from Australia
Solo traveler
Superior Room 1 Queen Bed
Stayed 2 nights in October 2015

9 Mins walk from La Defense station”

Easy access to shopping centre and public transport

We booked two nights in Pullman Bercy and then booked another 2 nights in Pullman La Defense. Pullman La defense is in business centre. You can walk to train station and shopping centre. Easy access to Metro 1 and RER A. One of Japan(Asian) fast food restaurants is located on level 1 of train station. Hotel should be 4 star. We booked two rooms. One room mini bar was empty and the other room secure locker did not work properly. Breakfast is not good as Pullman Bercy. No grilled chicken wings.

Reviewed October 21, 2015

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9.6
Exceptional
Karen from Israel
Couple
Classic 1 Queen Bed
Stayed 5 nights in April 2017

I would recommend this hotel to everyone”

While the location seemed a bit out of the way, it turns out La Defense is a transpiration hub with many of the major attractions such as Versailles, The Louvre and Disneyland only one train away. The staff is not only helpful but very kind, and the rooms were always clean and comfortable and also rather large. The breakfast was a real treat and certainly recommended. The real bottom line of this hotel is the staff though, always doing things thoroughly, professionally and kindly.

Reviewed May 03, 2017

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7.7
Very good
Jorge from Mexico
Couple
Classic 1 Queen Bed
Stayed 4 nights in December 2014

GOOD HOTEL WITH SOME EXCEPTIONS”

Nice big room, Closeness to Metro Line, Not too far from main Paris spots

Hotel looks nice and has good ambiance in the lobby. Rooms are really comfortable and of great size, some of the staff are really nice and overall I would recommend this hotel for someone that arrives driving and plans to do metro/walking in Paris and driving to say Versailles or even further afield. The buffet is good and has a lot to choose from, but the downside is that consistently they allow several food stations to go empty and this is really tedious. We also had a room mix upon check in. We were given our room card and when entering it was someone else's room. Fortunately the guest was not there but I just wonder would I react if it was my room the one some stranger was trying to get in. This I assume is not a standard with the hotel, but the reaction was to give us a new room keycard, instead of apologizing. If I was the hotel manager I would have contacted us to at least follow up personally and ensure that this will not happen again.

Reviewed January 05, 2015

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10.0
Exceptional
Preshanthan from South Africa
Business traveler
Classic 2 Single Beds
Stayed 3 nights in July 2017

Amazing hotel”

This is perhaps the best hotel I've stayed in in Europe. It is elegant, classy, spacious and has extremely friendly staff. I would highly recommend this hotel to all traveling to Paris.

Reviewed July 31, 2017

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8.0
Excellent
Dominic from Australia
Solo traveler
Classic 1 Queen Bed
Stayed 3 nights in September 2012

Large rooms and modern rooms by Paris standards”

Large rooms

The hotel is located a short walk away from the Metro giving easy access to the centre of Paris. Large, modern rooms some with good views. Check-in was a bit convoluted some of the front desk female staff tended to be a touch arrogant. The concierge made up for any deficiencies exhibited by front desk staff.

Reviewed September 21, 2012

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8.3
Excellent
EMILIO from Philippines
Solo traveler
Stayed 2 nights in June 2012

A 4 star hotel with 5 star service”

Friendly, helpful and accommodating staff

the check in and out process was smooth. the front desk staff were friendly, accommodating and helpful. hotel ambiance is simple, nothing extraordinary. the room was spacious for a solo traveler with comfortable bed and clean bedsheets. the toilet/bathroom was clean but the towels smell "not so clean". amenities were limited. the breakfast was excellent and the staff were attentive. the downside is the hotel location. the hotel description stated that it's only 5-10 min walk from the tube station. however, if you are carrying a luggage it's like a long road to calvary. access to the hotel from the tube to the hotel is via escalator or stairs with 85 steps. the escalators however, are out of order and there was no alternate way but to to take the stairs in going in and out from the hotel. lastly, i would like to commend the solo front desk guy at the time of check out, who offered himself to help me bring the luggage up the stairs.

Reviewed June 14, 2012

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7.0
Very good
Agus from Indonesia
Solo traveler
Stayed 3 nights in January 2012

nice hotel with a nice room”

free wifi only in lobby area and have internet cable in the room

nice hotel and the room is clean and nice. it's located in la defense which is business area. it's very quite on weekend. the hotel is near shopping centre.

Reviewed January 21, 2012

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8.3
Excellent
Zheng from New Zealand
Family with teens
Superior Room 1 Queen Bed
Stayed 3 nights in December 2012

Service with a smile”

Nice staff ,Good breakfast.

Hotel access is difficult for luggage self-carry travelers. Dont try to go there by Metro. It wont do if you carry heavy bag. There was a steep stair about 150-300 steps from top of the road down to front door. If you take taxi. You will access from smooth front road. But The new road lay out there is one way only. Confused taxi driver all the time so you have to pay more(15-20dollars more). At the time we stay, the front hall not complete yet so it's a small receiption room. We are disappoint that 5 star promotion hotel looks like that. How can they get the rating if not finished the construction?

Reviewed January 17, 2013

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9.3
Exceptional
Ruecha from Thailand
Business traveler
Classic 1 Queen Bed
Stayed 2 nights in March 2014

Comfortable and Clean”

Clean, near Shopping center and easy for transportation

The hotel is located at the center of business area & near shopping center and easy for transportation. (around 50m from subway). Room is quite clean and comfortatble. Internet wireless signal is good.

Reviewed March 12, 2014

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10.0
Exceptional
laura from Indonesia
Couple
Stayed 2 nights in December 2011

nice hotel great location and friendly hotel staff”

close to malls and the metro

They have the most comfortable beds with puffy pillows we've ever stayed in. We enjoyed coming back to the hotel after a long day of sightseeing. The hotel staffs can speak fluent english and were very helpful in giving information!

Reviewed January 06, 2012

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