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Pullman Auckland Hotel & Apartments
Pullman Auckland Hotel & Apartments
Pullman Auckland Hotel & Apartments
Pullman Auckland Hotel & Apartments
Pullman Auckland Hotel & Apartments
Pullman Auckland Hotel & Apartments
Pullman Auckland Hotel & Apartments

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8.6

Excellent

1,220 reviews

1,220 reviews

Breakfast12
Housekeeping5
Swimming Pool3
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Victorian merchant houses

170 m

Emily Place Reserve

180 m

Chancery

230 m

Parliament Reserve

260 m

University Clock Tower

270 m

Popular landmarks
Auckland Art Gallery Toi o Tamaki

500 m

Sky Tower

750 m

Viaduct Harbour

1.1 km

Auckland War Memorial Museum

1.5 km

Mount Eden

3.2 km

Closest landmarks
Auckland High Court

240 m

The Loft

290 m

The Tooth Company

310 m

Honey

330 m

Mala Brajkovic

350 m

Pullman Auckland Hotel & Apartments

6 Princes St, Auckland City Center, Auckland, New Zealand, 1143 - See map

Make your best journey to Auckland with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Auckland City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sky Tower. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Auckland

Front desk [24-hour]

Airport transport

Excellent breakfast

500 meters to public transportation

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Front desk [24-hour]

Value for money8.0
Distance to city center1 km
Location rating8.5
Nearest airportAuckland Airport (AKL)
Distance to airport17.9 km

Rooms available at Pullman Auckland Hotel & Apartments

Excellent
Room comfort & quality

8.4

1 Bedroom Residence
...
  • Room size: 66 m²/710 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King Suite
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Residence
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
One Bedroom Deluxe Apartment
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Room 2 Queen Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room Queen
...
  • Room size: 23 m²/248 ft²
  • 1 queen bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Executive
...
  • Executive lounge access
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Pullman Auckland Hotel & Apartments have a hot tub?

A hot tub is one of the facilities available at Pullman Auckland Hotel & Apartments.

What time is check-in and check-out at Pullman Auckland Hotel & Apartments?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Pullman Auckland Hotel & Apartments also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pullman Auckland Hotel & Apartments has a car park right on site for maximum convenience. Parking is available for a fee of 50 NZD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Auckland with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Pullman Auckland Hotel & Apartments?

Start your mornings right, with the continental and buffet breakfast options offered at Pullman Auckland Hotel & Apartments. There's an additional charge of 42 NZD for adults and 21 NZD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments features an on-site restaurant for your dining convenience.

What is the smoking policy at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Pullman Auckland Hotel & Apartments?

The closest train, metro, or bus station is Britomart Transport Centre, 480 m away from Pullman Auckland Hotel & Apartments.

What restaurants are nearby Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments’s neighborhood is Auckland City Center which includes popular restaurants such as Quad Kitchen and Bar, Cafe Brioche - Lumley and Ken Yakitori Bar Anzac.

What popular shopping places are close to Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments is located in Auckland City Center area which features shopping places such as The Kapiti Store, The Strand Arcade and Portfolio Gallery.

What are popular attractions near Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments is located in Auckland City Center area, which is famous for attractions such as Sky Tower, Viaduct Harbour and Auckland Art Gallery Toi o Tamaki.

What popular natural sightseeing spots are close to Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments is located within Auckland City Center, which makes it conveniently close to natural sights including Emily Place Reserve, KZ1 Yacht and Saint Marys Bay.

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Explore the neighborhood

What people love about Pullman Auckland Hotel & Apartments

  • 9.2

    Exceptional

    "We were well looked after during our night and made the most of the pool and spa treatments."

    Rebekah

    |

    July 2, 2020

  • 10

    Exceptional
    Staff 

    "All the staff are happy and friendly and can’t do enough to help you, I really can say this is the best service I’ve had in a hotel for a long time."

    Jeannine

    |

    March 1, 2020

  • 7.2

    Very good
    Location

    "This hotel is well positioned on the fringe of the city, you can walk to the centre quite easily."

    Marcel

    |

    January 19, 2020

Overall rating:

8.6

Excellent
1,220 reviews
Cleanliness
8.6
Facilities
8.4
Location
8.5
Read all reviews >
What travelers say they love:
Good gym for thread mills and 25m 3lanes swimming pool!
YUKI from Japan
Business traveler
More about Pullman Auckland Hotel & Apartments

More about Pullman Auckland Hotel & Apartments

Pullman Auckland Hotel & Apartments

Pullman Auckland Hotel & Apartments is the perfect choice for travelers who want to take in the sights and sounds of Auckland. Experience an urban escape in Auckland with a stay at Pullman Auckland Hotel & Apartments, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Auckland with a stay at Pullman Auckland Hotel & Apartments, located merely 740 m from Sky Tower.
Pullman Auckland Hotel & Apartments offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Auckland is made even more convenient with the car hire and shuttle services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Pullman Auckland Hotel & Apartments guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Pullman Auckland Hotel & Apartments include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Pullman Auckland Hotel & Apartments. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Pullman Auckland Hotel & Apartments, for exceptional convenience and ease of dining.
Recreational facilities at Pullman Auckland Hotel & Apartments are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing hiking trails at Pullman Auckland Hotel & Apartments.


Around the property

Take some time to explore Auckland during your stay at the hotel. Engage in the city's best art at Auckland War Memorial Museum located 1.5 km away, where you can learn about the local art scene and buy original works.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Breakfast

21 mentions

Housekeeping

11 mentions

Swimming Pool

8 mentions

Food & Dining

7 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Czech
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Korean
  • Nepali
  • Portuguese
  • Russian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Complimentary drinking water
  • Desk
  • Fire extinguisher
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Iron and ironing board
  • Laptop safe box
  • Linens
  • Lock box in room
  • Locker
  • Phone
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site

Tapestry Dining

  • Cuisine: European, International
  • Menu: Buffet
Location
6 Princes St, Auckland City Center, Auckland, New Zealand, 1143
Excellent
Location

8.5

Airports

  • Auckland Airport (AKL)
    17.9 km
  • Whitianga Airport (WTZ)
    80.9 km

Public transportation

  • Britomart Transport Centre
    480 m
  • Strand
    780 m

Hospital or clinic

  • The Tooth Company
    310 m

Shopping

  • Queen Street
    3.2 km

Convenience store

  • City Convenience Store
    220 m

Cash withdrawal

  • ATM
    280 m
What's nearby

Popular landmarks

  • Auckland Art Gallery Toi o Tamaki
    500 m
  • Sky Tower
    750 m
  • Viaduct Harbour
    1.1 km
  • Auckland War Memorial Museum
    1.5 km
  • Mount Eden
    3.2 km
  • SEA LIFE Kelly Tarlton's Aquarium
    4.2 km
  • Auckland Zoo
    4.9 km
  • Rangitoto Island
    10.3 km
  • Cornwall Park
    11.0 km
  • Tiritiri Matangi Island
    29.2 km

Nearby landmarks

  • Victorian merchant houses
    170 m
  • Emily Place Reserve
    180 m
  • Chancery
    230 m
  • Auckland High Court
    240 m
  • Parliament Reserve
    260 m
  • University Clock Tower
    270 m
  • The First Presbyterian Church of Saint Andrew
    280 m
  • The Loft
    290 m
  • Metropolis
    290 m
  • Tai Ping Asian supermarket
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The Pullman Spa, Fit Lounge and swimming pool are available from 06:00 AM to 10:00 PM daily.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)42 NZD
  • Daily Internet/Wi-Fi fee0 NZD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors17
  • Number of restaurants1
  • Number of rooms 340
  • Room voltage220
  • Year property opened1968
  • Most recent renovation2009

Parking

  • Daily parking fee50 NZD
Property announcements

The property's tower and main entrance are currently closed until further notice. During this period, the property provides a new exclusive and stylish welcome area located at 6 Princes Street with a dedicated team to enhance the high standards of hygiene and cleanliness.

The property's Tapestry Dining Restaurant and Omni Bar are currently closed until further notice. During this period, room service is available from 06:00 AM to 10:30 PM offering the property's daily specials.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Pullman Auckland Hotel & Apartments from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.4
Location8.5
Room comfort and quality8.4
Service8.6
Value for money8.0
High score for Auckland
Rating
9+ Exceptional (91)
8-9 Excellent (69)
7-8 Very Good (55)
6-7 Good (23)
<6 Below Expectation (19)
Time of the year
Mar - May (53)
Jun - Aug (51)
Sep - Nov (66)
Dec - Feb (87)
All guests (389)
All room types
All languages

Show reviews that mention 

Showing 257 verified guest comments
12345
10.0
Exceptional
Lau from Malaysia
Couple
Superior Room With 2 Single Beds
Stayed 2 nights in June 2015

Wonderful and British Continental Styles”

Services of receptionist, conceirge and dining, early check in.

Pullman Auckland a very hospitality services during check-in and also the dining. The room is ok. As for buffer breakfast, it is a little disappointed because a everyday same menu.It is too guiet location and sloop hill by walks. We had extended more stays in Pullman Auckland for more explorer attactions. We will be back again to stay next trip.

Reviewed June 16, 2015

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10.0
Exceptional
Matamaru from New Zealand
Group
Superior Room 2 Queen Beds
Stayed 2 nights in October 2014

Pullman AUCKLAND”

AMAZING!

I really enjoyed my stay at The Pullman Auckland. The staff were amazing!!!! Always smiling and greeting us. The men at the front (cant remember what theyre called lol) always opened the door for us. Always asked if we were ok! The rooms were really nice! Mybfirat time staying there. I definitely see myself staying there again! .

Reviewed October 15, 2014

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10.0
Exceptional
Brenda from United Kingdom
Couple
Superior Room 2 Queen Beds
Stayed 2 nights in February 2014

Excellent pre-cruise location”

The hotel was well located for airport bus and cruise port transfers and car rental depots.

Our two-night stay at the Pullman Auckland was very good: check-in/out staff were friendly and speedy; the room was very comfortable and we were happy with all the facilities provided. We would certainly book here again or its sister hotel in Sydney.

Reviewed March 19, 2014

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8.7
Excellent
Kok from Malaysia
Family with teens
Superior Room 2 Queen Beds
Stayed 1 night in December 2015

Spacious hotel room but expensive parking”

1. Location 2. Room size 3. Complimentary drinks

We were lucky to be upgraded to a suite upon check-in. We had 2 queen beds and a separate living area which makes it spacious for our family of 3. However, the furnishings inside the room looks dated from the 90s. It's ok as cleanliness is more important. It is located very close to Skycity and downtown Auckland. Parking in Auckland is expensive. I made the mistake of parking in the hotel (Wilson parking) myself and it cost me NZD24 for less than 2 hours. Realizing this, I then took my car out and had it valet parked for another NZD35 per day, so all in all, it cost me NZD59 just for parking! My suggestion would be to drive up to the lobby for check-in and have valet parking immediately. The hotel provided us with complimentary drinks which was nice.

Reviewed January 04, 2016

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9.3
Exceptional
Kerry from Canada
Couple
Superior King Room
Stayed 2 nights in June 2014

A great ending to our trip”

Very comfortable room, Convenient downtown location, Friendly and helpful staff

We had a very comfortable two nights at the Pullman Auckland before wrapping up our 3 month trip. It was a great place to relax, wind down and gear up for our long trip home. Staff were friendly and helpful. Although we didn't use it ourselves, the fact that there was 24 hour room service would be attractive had I been there on business.

Reviewed June 07, 2014

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10.0
Exceptional
XIAWEI from China
Family with teens
Superior Room 2 Queen Beds
Stayed 2 nights in January 2018

Great location and friendly staff”

Had an early check in at Pullman Auckland. The receptionist was quite friendly and patient. The room was clean and the location was quite good. Will definitely stay again and recommend to friends when travel to Auckland.

Reviewed July 14, 2018

See room deals

9.6
Exceptional
VANESSA from Switzerland
Couple
Superior Room With 2 Single Beds
Stayed 2 nights in October 2018

Great stay ”

Very nice hotel 10 min walk from the city very accommodating staff with the check in /check out. It’s a good value for Auckland with a nice buffet breakfast I definitely recommend the Pullman

Reviewed October 23, 2018

See room deals

8.3
Excellent
Keith from United Kingdom
Family with young children
Superior King Room
Stayed 2 nights in January 2016

Family time in Auckland”

Its location. Reasonably priced valet parking. Quality of room furnishing

On arrival, driving up in our hire the friendly greeting from the concierge was appreciated. He offered options for parking and recommended the valet parking as best value for money and indeed it was at NZD 25.00 per 24 hours - a great start! Check-in was friendly and seemless with our bags arriving less than 5 minutes after we got to our room. The location of the hotel being just 150m from the very pretty Albert Park and a short - 10 minute (downhill) stroll to transport central 'Britomart' and Auckland Ferry Terminal. The only disappointment was the restaurant - the two children's highchairs both had no restraint straps makng it impossible to restrain our wriggly and restless 15 month old daughter. We left the restaurant having ordered our dinner in search of external options. An easy fix for management to attend to! Overall we were very happy with all other aspects of our stay. Great hotel if you are heading to Auckland!

Reviewed January 10, 2016

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9.6
Exceptional
Karyn from Australia
Business traveler
Superior Room 2 Queen Beds
Stayed 4 nights in June 2017

Helpful staff and a great location.”

The hotel is located in the CBD and just a short walk to restaurants and shopping. It is located across from the University of Auckland and adjacent to Albert Park, which is beautiful. The staff were very professional and helpful. I enjoyed the range of breakfast options, especially the fresh fruit. The room itself was clean, comfortable and well appointed. I would definitely stay here again.

Reviewed June 19, 2017

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8.3
Excellent
Martina from Germany
Couple
Stayed 1 night in December 2010

Very friendly and welcoming at a good price”

Good service, nice rooms and quite good location
none

nice hotel in a good central location in auckland at a very reasonable price for such a property. the staff at the front desk were very welcoming and friendly. we only stayed one night and did not have breakfast included, so cannot comment on that, but otherwise we were very satisfied. the spa area looked nice. we did not use it due to lack of time but had a quick peek at the facilities. i would not hesitate to stay at the hyatt auckland again.

Reviewed January 13, 2011

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9.7
Exceptional
Amanda from United States
Couple
Stayed 3 nights in June 2008

Hyatt Regency- Auckland”

Absolutely beautiful spa including a pool, gym, sauna, and jacuzzi with gorgoeus views
A little bit of a ttrek from the main downtown

The Hyatt Regency in Auckland is beautiful and we enjoyed our stay very much. The pool and gym have gorgeous views and are very luxurious. The breakfast is a bit overpriced, but there is a very cute cafe right down the road with the best and cheapest breakfast called D2L. The hotel is a little bit out of the way, but near a lovely park.

Reviewed August 06, 2008

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10.0
Exceptional
Leung from Hong Kong SAR, China
Couple
Superior King Room
Stayed 1 night in May 2014

A wonderful hotel”

A bonus that free upgrade to Executive Level from Normal Double Bed Room

A bonus that free upgrade to Executive Level from Normal Double Bed Room, because they know that we are the last night in Auckland, they offer us to grade to Executive Suite Room. Big Room, King Bed, King like bathroom, Open Kitchen and a nice and private terrace in the room. Although they don't have the free parking area, it is quite worth to stay in there.

Reviewed June 10, 2014

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7.3
Very good
Josie from Singapore
Family with teens
Superior Room 2 Queen Beds
Stayed 2 nights in October 2015

Comfortable beds”

Beds are comfortable, friendly concierge

Had a very unpleasant stay at Pullman Auckland recently. The housekeeper who cleaned our room left a bag of rubbish on top of our pajamas which were folded and placed on a chair. If the housekeeper forgot to clear the bag of rubbish, I understand but why placed the bag of rubbish on our pajamas instead of on the floor. Secondly, Pullman had this policy of security bond on checking in that if paid by cash, all expenses incurred in the hotel must be paid by cash immediately. Room service department will call to remind you to pay cash on delivery of meals. The only friendly face at the front reception is Mr Adi. When he saw us with bags of shopping, he will immediately offered to help. The next friendly face are the staff from the Concierge.

Reviewed October 05, 2015

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8.7
Excellent
Lois from United States
Group
Stayed 2 nights in August 2008

Hyatt in Auckland”

Location, Price, Staff, Room
None

I had a fantastic, last minute, time. Price took me there but the staff, room and location made the few days in Auckland special. The room was clean, neat and comfortable. I only ate breakfast there and the staff was great, but the food was not to my liking. I enjoyed walking a short distance to a great little area to eat and shop.

Reviewed August 30, 2008

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8.0
Excellent
Debra from Australia
Couple
Superior King Room
Stayed 1 night in April 2017

Pokey room”

Happy with location. Excellent gym. Staff were very accommodating when our flight out of Auckland was cancelled, they were very courteous in extending our stay. BUT the room was awful - cramped with a tiny bathroom. I suspect that these are the rooms given to customers who book through a third party booking site. Expected better accommodation from a 5-star hotel. Trying a different 5-star hotel next time I'm in Auckland.

Reviewed April 14, 2017

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8.0
Excellent
Gavin from Australia
Couple
Stayed 2 nights in August 2010

Reliable hotel chain”

Good reliable hotel hospitality and service
small bathrooms

Worldwide, the Hyatt hotels offer a solid reliable service - no nasty surprises. With special rates through Agoda, stays at the Auckland Hyatt become reasonable however I wouldn't pay higher rates for this hotel. The outside appearnace of the hotel is very ordinary. Inside the service is good if not a little clinical, there are no stand-out features at this hotel but in the city centre it provides all that is required for a short term stay. I would recommend it if you get reasonable rates.

Reviewed November 11, 2010

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8.3
Excellent
Vincent from Netherlands
Business traveler
Stayed 4 nights in June 2008

Hyatt - Auckland”

Location Service
The hotel is quite old but well maintained

The Hyatt is situated 5 minutes walking from Queens street which is the main shopping street in Auckland. Although the hotel is quite old the rooms are well maintained. The food is good; i have tried the room service and one of the restaurants. The service is of a very high standard; for example my luggage arrived in the room before me!

Reviewed September 07, 2008

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10.0
Exceptional
Wisarut from Thailand
Family with teens
Superior Room 2 Queen Beds
Stayed 2 nights in April 2015

eveything perfect”

staff hospitality

The staff are extremely helpful. we lost our luggage when flying to auckland, and they arranged everything for us!! . Anything else were also perfect. good food, good location and cozy room.

Reviewed April 07, 2015

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9.3
Exceptional
Kang from Singapore
Family with young children
Superior King Room
Stayed 1 night in December 2014

Upgraded to executive room”

upgraded to bigger room, clean and big

We have thoroughly enjoyed our stay with Pullman and would consider that as our next hotel choice. We were upgraded to the bigger executive room. It was great with coffee machine, bath tub and comfortable beds and sofy pillows. It will be better if free kids breakfast were to be included as it is always a bonus when traveling with kids.

Reviewed December 22, 2014

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8.8
Excellent
Tanzy from Australia
Family with young children
Superior Room 2 Queen Beds
Stayed 2 nights in October 2019

Excellent”

Fantastic staff, excellent location and comfortable beds. We were very happy with our stay and would come back again if we were in Auckland.

Reviewed October 15, 2019

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