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Protea Hotel by Marriott Johannesburg Balalaika Sandton
Protea Hotel by Marriott Johannesburg Balalaika Sandton
Protea Hotel by Marriott Johannesburg Balalaika Sandton
Protea Hotel by Marriott Johannesburg Balalaika Sandton
Protea Hotel by Marriott Johannesburg Balalaika Sandton
Protea Hotel by Marriott Johannesburg Balalaika Sandton
Protea Hotel by Marriott Johannesburg Balalaika Sandton

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8.5

Excellent

1,205 reviews

1,205 reviews

Breakfast1
Shops1
Housekeeping1
See map

8.7

Excellent

Location rating score

Excellent location
Popular neighborhood
Excellent for walking
Parking
Available
Walkable places
Village Walk Shopping Centre

120 m

Sandton Square

390 m

Mushroom Farm Park

500 m

Nelson Mandela Square

510 m

Sandton Convention Centre

520 m

Popular landmarks
Sandton City Shopping Centre

730 m

Johannesburg Zoo

2.9 km

Constitution Hill Human Rights Precinct

9.7 km

Maboneng Precinct

11.2 km

SAB World of Beer

11.4 km

Closest landmarks
JSE Johannesburg Stock Exchange

100 m

Nedbank Head Office

170 m

HSBC South Africa

330 m

Citibank SA

370 m

Sandton Library parking

370 m

Newly renovated

Protea Hotel by Marriott Johannesburg Balalaika Sandton

20 Maude Street Sandown Sandton, Sandton, Johannesburg, South Africa, 2146 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sandton part of Johannesburg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Apartheid Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

Located in heart of Johannesburg

Check-in [24-hour]

Airport transfer

Newly renovated

450 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [outdoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Johannesburg every 6 minutes on Agoda.com
Value for money7.8
Distance to city center1.0 Km
Location rating8.7
Nearest airportO. R. Tambo International Airport (JNB)
Distance to airport18.6 km

Rooms available at Protea Hotel by Marriott Johannesburg Balalaika Sandton

Very good
Room comfort & quality

7.9

Guest room, 1 King, Limited view
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Garden view
...
  • Garden view
  • Shower and bathtub
  • 1 king bed
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2 Bedroom Suite
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 2 single beds and 1 king be...
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Guest room, 2 Twin/Single Bed(s), Garden view
...
  • Garden view
  • Shower and bathtub
  • 2 single beds
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Guest room, 2 Twin/Single Bed(s)
...
  • Shower and bathtub
  • 2 single beds
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1 Bedroom Suite, 1 King
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 king bed
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Guest room, 1 King, Balcony
...
  • Outdoor view
  • Balcony/terrace
  • 1 king bed
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Guest room, 1 King or 2 Twin/Single Bed(s)
...
    Enter dates to see prices
    1 Bedroom Suite, 1 King, Garden view
    ...
      Enter dates to see prices
      Suite, 2 Bedrooms, Non Smoking(2 Double Beds)
      ...
      • Room size: 48 m²/517 ft²
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Protea Hotel by Marriott Johannesburg Balalaika Sandton is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 590 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Protea Hotel by Marriott Johannesburg Balalaika Sandton also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Protea Hotel by Marriott Johannesburg Balalaika Sandton has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 ZAR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Johannesburg with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Start your mornings right, with the continental and buffet breakfast options offered at Protea Hotel by Marriott Johannesburg Balalaika Sandton. Full american breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 215 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Protea Hotel by Marriott Johannesburg Balalaika Sandton features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

      Can special events be hosted at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Your special occasion or event can be hosted at the Protea Hotel by Marriott Johannesburg Balalaika Sandton's venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Protea Hotel by Marriott Johannesburg Balalaika Sandton. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

      Can business events be hosted at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      On-site venues and convenient event services make Protea Hotel by Marriott Johannesburg Balalaika Sandton an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 298 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Protea Hotel by Marriott Johannesburg Balalaika Sandton does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      The closest train, metro, or bus station to Protea Hotel by Marriott Johannesburg Balalaika Sandton is Gautrain, 440 m away.

      What restaurants are nearby Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Restaurants including Johannesburg, Afrique du Sud, Yo Sushi and The Senate Lounge are popular in Protea Hotel by Marriott Johannesburg Balalaika Sandton’s neighborhood which is known as Sandton.

      What popular shopping places are close to Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Shopping options in Protea Hotel by Marriott Johannesburg Balalaika Sandton’s Sandton neighborhood include Sandton City Shopping Centre, Village Walk Shopping Centre and Sandton Square.

      What are popular attractions near Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Protea Hotel by Marriott Johannesburg Balalaika Sandton’s location in the Sandton neighborhood makes it close to famous attractions including Nelson Mandela Square, Sandton Convention Centre and Liliesleaf.

      What popular natural sightseeing spots are close to Protea Hotel by Marriott Johannesburg Balalaika Sandton?

      Protea Hotel by Marriott Johannesburg Balalaika Sandton’s nearby natural sights include Outspan Bird Sanctuary, Rietfontein Nature Reserve and Lonehill Nature Reserve located in the same Sandton area.

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      Explore the neighborhood

      What people love about Protea Hotel by Marriott Johannesburg Balalaika Sandton

      • 10

        Exceptional
        Staff 

        "The BEST service that I have experienced in a very long time."

        Nelene

        |

        November 10, 2021

      • 7.2

        Very good
        Staff 

        "Great customer service & staff"

        Mahomed

        |

        October 6, 2021

      • 10

        Exceptional

        "We had a wonderful breakaway stay at this hotel."

        Christine

        |

        July 25, 2021

      Overall rating:

      8.5

      Excellent
      1,205 reviews
      Cleanliness
      8.0
      Facilities
      7.8
      Location
      8.7
      Read all reviews >
      More about Protea Hotel by Marriott Johannesburg Balalaika Sandton

      More about Protea Hotel by Marriott Johannesburg Balalaika Sandton

      Protea Hotel by Marriott Johannesburg Balalaika Sandton

      With a wide range of services catered to both business and leisure travelers, Protea Hotel by Marriott Johannesburg Balalaika Sandton makes sure you get the best out of your stay.
      The superior services and facilities offered at Protea Hotel by Marriott Johannesburg Balalaika Sandton will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Johannesburg can be assisted with taxi and shuttle services available.
      Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights.
      Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Protea Hotel by Marriott Johannesburg Balalaika Sandton. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Protea Hotel by Marriott Johannesburg Balalaika Sandton. The hotel is entirely non-smoking.
      Smoking may only take place in restricted designated areas.
      Guests are guaranteed a comfortable stay while at Protea Hotel by Marriott Johannesburg Balalaika Sandton. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
      You can stay fresh and clean with a hair dryer and towels provided in some of the guest bathrooms.


      Dining and things to do

      Wake up with no worries at Protea Hotel by Marriott Johannesburg Balalaika Sandton, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
      Protea Hotel by Marriott Johannesburg Balalaika Sandton promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the steam room. The many offerings at Protea Hotel by Marriott Johannesburg Balalaika Sandton ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Protea Hotel by Marriott Johannesburg Balalaika Sandton gives you a great reason to spend more time in your swimsuit.
      With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.

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      Amenities and facilities
      Very good
      Facilities

      7.8

      Most talked about facilities

      Breakfast

      17 mentions

      Food & Dining

      8 mentions

      Internet

      8 mentions

      Swimming Pool

      6 mentions

      Languages spoken

      • English
      • French
      • Portuguese
      • Spanish

      Accessibility

      • Accessibility for all meeting spaces
      • Accessible route to the registration desk
      • Audible alarms in all guest rooms and suites
      • Audible alarms in all public hallways
      • Bathtub grab bars in some rooms
      • Deadbolts on all guest room and suites doors
      • Electronic room key
      • Elevator
      • Entirely Route to accessible guest rooms
      • Lever handles on all guest room doors
      • Lowered electrical outlets in some rooms
      • Main entrance
      • Mobility accessibility in some rooms
      • On-site accessible restaurants / lounges
      • Room and suites access through exterior corridor
      • Room windows that open
      • Safety chains and/or latches on all guest doors
      • Secondary locks on all room windows
      • View ports in all guest room and suites doors
      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Game room
      • Garden
      • On-site entertainment
      • Pool with view
      • Steamroom
      • Swimming pool [outdoor]
      • Ticket services
      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • Coffee shop
      • Grocery delivery
      • Happy hour
      • Poolside bar
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Facilities for disabled guests
      • Fireplace
      • Food delivery
      • Gift/souvenir shop
      • Grooming service
      • Heating in public area
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room
      • Kids meal

      Land sports

      • Golf course (within 3 km)

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms

      Getting around

      • Airport transfer
      • Car park [charges apply]
      • Car park [nearby]
      • Car park [on-site]
      • Shuttle service
      • Taxi service
      • Valet parking

      Sports equipment rental

      • Bicycle rental
      Food and dining
      Breakfast options
      • Continental
      • Full English/Irish
      Restaurants on site

      The Bull Run Restaurant

      • Menu: Buffet
      Location
      20 Maude Street Sandown Sandton, Sandton, Johannesburg, South Africa, 2146
      Excellent
      Location

      8.7

      Airports

      • O. R. Tambo International Airport (JNB)
        18.6 km
      • Lanseria International Airport (HLA)
        23.0 km

      Public transportation

      • Gautrain
        450 m
      • Rosebank Train Station
        4.9 km

      Hospital or clinic

      • Grayston Mews
        760 m

      Shopping

      • Sandton City Shopping Centre
        730 m

      Convenience store

      • On-site

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Nelson Mandela Square
        510 m
      • Sandton City Shopping Centre
        730 m
      • Johannesburg Zoo
        2.9 km
      • Constitution Hill Human Rights Precinct
        9.7 km
      • Maboneng Precinct
        11.2 km
      • SAB World of Beer
        11.4 km
      • South Western Townships
        14.9 km
      • Gold Reef City
        15.4 km
      • Apartheid Museum
        15.7 km
      • Mandela House
        21.1 km

      Nearby landmarks

      • JSE Johannesburg Stock Exchange
        100 m
      • Village Walk Shopping Centre
        120 m
      • Nedbank Head Office
        170 m
      • HSBC South Africa
        330 m
      • Citibank SA
        370 m
      • Sandton Library parking
        370 m
      • Sandton Square
        390 m
      • Rand Merchant Bank
        400 m
      • Consulate General of Argentina
        440 m
      • Gautrain
        450 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 6-12 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The room rates are based on single or double occupancy. Charges apply to additional guests.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-in until23:59
      • Check-out from00:00
      • Check-out until11:00
      • Reception open until12:00

      Getting around

      • Airport transfer fee590 ZAR
      • Distance from city center1.0 Km
      • Travel time to airport (minutes)40

      Extras

      • Breakfast charge (unless included in room price)215 ZAR
      • Daily Internet/Wi-Fi fee0 ZAR

      The property

      • Non-smoking rooms/floorsno
      • Number of bars/lounges2
      • Number of floors5
      • Number of restaurants2
      • Number of rooms 330
      • Room voltage230
      • Year property opened1949
      • Most recent renovation2021

      Parking

      • Daily parking fee50 ZAR

      Reviews of Protea Hotel by Marriott Johannesburg Balalaika Sandton from real guests

      Provided by verified guests of Agoda
      7.9
      /
      10
      Cleanliness8.0
      Facilities7.8
      Location8.7
      Room comfort and quality7.9
      Service7.7
      Value for money7.8
      High score for Johannesburg
      Rating
      9+ Exceptional (44)
      8-9 Excellent (62)
      7-8 Very Good (69)
      6-7 Good (29)
      <6 Below Expectation (28)
      Time of the year
      Mar - May (47)
      Jun - Aug (50)
      Sep - Nov (71)
      Dec - Feb (64)
      All guests (275)
      All room types
      All languages

      Show reviews that mention 

      Showing 232 verified guest comments
      12345
      10.0
      Exceptional
      Christine from South Africa
      Family with teens
      Guest room, 1 King, Garden view
      Stayed 4 nights in July 2021

      Mini vacation ”

      We had a wonderful breakaway stay at this hotel. Definitely would recommend it, friendly staff, closer to Sandton City mall & public transport❤❤🇿🇦

      Reviewed July 25, 2021

      See room deals

      Dear Christine, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to know that you had a wonderful stay at the Balalaika. Please note we have shared your comments with the TEAM to show what a good job we are doing. Please let us know when you return so that we may make your next stay just as memorable, again thank you for choosing to stay with us and stay warm! Kind Regards, Leonardo Rojas Guest Relations Officer guestrelations@balalaika.co.za

      Responded July 25, 2021
      Protea Hotel by Marriott Johannesburg Balalaika Sandton
      10.0
      Exceptional
      Nelene from South Africa
      Business traveler
      Guest room, 1 King, Garden view
      Stayed 1 night in November 2021

      Exceptional service ”

      The BEST service that I have experienced in a very long time.

      Reviewed November 10, 2021

      See room deals

      Dear Nelene, On behalf of the entire hotel team, I want to thank you for rating us good regarding your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel Team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Moloko Rasefate Guest Relations Manager Protea Hotel by Marriot Balalaika Sandton moloko@balalaika.co.za +27 11 322 5000

      Responded November 10, 2021
      Protea Hotel by Marriott Johannesburg Balalaika Sandton
      7.2
      Very good
      Mahomed from South Africa
      Solo traveler
      Guest room, 1 King, Limited view
      Stayed 2 nights in September 2021

      Balalaika stay”

      Great customer service & staff

      Reviewed October 07, 2021

      See room deals

      Dear Mahomed, Thank you for sharing such a great review about your recent stay with us at the Protea Hotel Balalaika in Sandton. We are delighted that you had a great stay however your rating was concerning to us as we thought we might have failed to meet your expectations. Please feel free to let us know when you return and be safe. Kind Regards Moloko Rasefate

      Responded October 08, 2021
      Protea Hotel by Marriott Johannesburg Balalaika Sandton
      4.8
      Celeste from South Africa
      Couple
      Guest room, 1 King, Garden view
      Stayed 1 night in December 2021

      Not great. Awful actually.”

      We procrastinated between this hotel and another one for ages but definitely made the wrong choice in the end. Being the only sunny warm day of the week, we wanted to spend the day by the pool having a few drinks but there were no pool chairs by the first pool, and the whole pool was covered in shade. The second pool was tiny and only had a few loungers which were all taken, and there was no bar service. We ended up instead sitting on chairs by the bar, no areas with any summer sun. The Bull Run for supper was a huge disappointment… we waited for about ten minutes with no one coming to seat us. We ordered the burger special which clearly states topped with cheese and served with a lager, neither of which arrived. We told a waiter who just never came back after that. The manager came to check on us and we told him. He insisted there was no cheese on the special even after we showed him the image. We left so disappointed by the service and food. I used to LOVE the Bull Run but couldn’t believe how bad it’s become the since a few years ago. We asked the hotel reception for a fan to sleep with for the mosquitos, as the aircon wasn’t doing anything to deter them, no fan. The pillows were so unbelievable uncomfortable, raised so high and so hard that neither of us slept well all night. I ended up using my jersey as a pillow and woke up with a sore neck. Worst hotel stay I’ve ever experienced.

      Reviewed December 29, 2021

      See room deals

      5.2
      Japhet from South Africa
      Couple
      Guest room, 1 King, Garden view
      Stayed 1 night in January 2021

      Not for us”

      Very old, dull hotel. The kind of hotel companies book staff to save costs. Nothing special about the hotel.

      Reviewed January 25, 2021

      See room deals

      Good Day Japhet, Thank you for sharing your honest feedback regarding your recent stay with us. We would like to apologise for short failing to meet your expectations with regards to our Hotel Condition. We have shared your message appropriately with the Hotel TEAM and rest assured, we have an ongoing refurbishment that we currently using half of the rooms that are fully renovated. Let us know when you return to turn this around as we would always want to offer you the most amazing and memorable experience during your second stay. We hope to see you soon. Stay safe ! Kind Regards Moloko Rasefate

      Responded May 31, 2021
      Protea Hotel by Marriott Johannesburg Balalaika Sandton
      4.4
      Wachizya from Zambia
      Group
      Guest room, 1 King, Garden view
      Stayed 15 nights in August 2021

      Budget hotel”

      Great option for a 2-3 day low budget stay. The location is excellent. Great for expats. However any hotel is only as good as it’s least friendly staff member. Also, as hotel is currently undergoing renovations/maintenance works, power phone lines and lifts sometimes don’t work.

      Reviewed August 12, 2021

      See room deals

      Dear Wachizya, Thank you for choosing to stay us with us and taking the time to share your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you experienced from occurring in the future. Kind Regards, Leonardo Rojas Guest Relations Officer guestrelations@balalaika.co.za

      Responded August 15, 2021
      Protea Hotel by Marriott Johannesburg Balalaika Sandton
      10.0
      Exceptional
      JOHN from Cameroon
      Solo traveler
      Stayed 3 nights in January 2013

      Great location, comfortable rooms”

      Warm reception, cleanliness, excellent room service

      protea balalaika has all the advantages for any visitor to sandton: i)it is near to mandela square, ii)hence near to the sandton shopping malls; iii)it is accessible from the gautrain station; iv) has an eco-friendly environment (almost as if it is in a garden setting). in addition to these physical attributes, the hotel gives value for money, has a professional staff always ready to attend to customers. finally, the restaurant and bar complete the home-away-from home setting of the hotel.

      Reviewed February 03, 2013

      See room deals

      9.3
      Exceptional
      Christina from Denmark
      Business traveler
      Stayed 4 nights in February 2012

      Excellent Service”

      service, food and beverage, culture, location, central

      I stayd with the Protea Balalaika for 5 days in February 2012 and wa svery impressed with the hotel and it's staff. Great location, excellent restaurants and outdoor areas, super service and friendly staff. The only minus was that the free WiFi had usage limitations and the internet payment solution work poorly when you have severeal devices PC, Ipad, Iphone. - But appart from that issue - excellent experience - and I'm going back to stay there next week.

      Reviewed March 07, 2012

      See room deals

      8.7
      Excellent
      Julia from United States
      Group
      Stayed 2 nights in September 2014

      Remember: this is Africa”

      The staff upgraded us when they could not find another double bed, which we had reserved. The terrace area was beautiful. The location was terrific for conference.

      We arrived late in the afternoon, with a crush of people at the check-in desk. We had reserved a double bed through Agoda a month before, so we were surprised when our bed was two singles. The front desk staff was very gracious and we were upgraded into a coporate suite. We were grateful. The suite was clean. We were surprised that the hair dryer was nowhere near the bathroom, nor could it be moved, as it was wired into an area near the desk -- perhaps for power/amperage reasons?? The lighting arrangement for the bathroom was -- the only word I can think of is aggressive -- a there was no way to turn on the bathroom area light without lighting up the bedroom, too. And since the bathroom/sink area light was behind one's head as we faced the mirror, it was hard to put in contacts or put on make-up. Note also that the hotel meanders over quite a large area. If you have walking issues, be sure to ask for a room near the front. Some in our party were located below ground level in the basement; others were way in the back even past the conference area. Other than those issues, the Protea is quite comfortable and very convenient to the Sandton Conference Center and the Nelson Mandela Square shopping.

      Reviewed September 22, 2014

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      8.7
      Excellent
      STUART from United Kingdom
      Business traveler
      Stayed 1 night in December 2010

      Great location a long walk from reception 230 mtr”

      location, good restauarants nearby
      nothing

      enjoyed the colonial atmosphere, the balalaika is well situated in the busy sandton business zone opposit deutshe band and the jse. the lovely well maintained gardens are an excellent place to meet in the busy downtown area. village walk a well known shopping area adjoins the hotel providing access to numerous high quality restaurants and clothes stores.

      Reviewed December 23, 2010

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      8.3
      Excellent
      John from Australia
      Couple
      Stayed 2 nights in March 2014

      Safe, Comfortable and good value for money”

      The Bull run restaurant, Location in the safer area of Sandton, Good access to other restaurants and facilities, train etc

      As first time visitors to Jo'burg and having read all of the horror stories we needed a place to stay that was secure, comfortable and close to transport, but still value for money. The Protea Balalaika delivered on every count. We really enjoyed our stay there and in fact attempted to stay longer, but they were booked solid. A very affordable place to stay that we would definitely stay at again. Don't forget to go to the Bull Run Restaurant !! I am fussy about my steak and it was excellent. I believe that they should offer an airport transfer service though, especially since we arrived after dark.

      Reviewed April 07, 2014

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      8.7
      Excellent
      Daniel from United Kingdom
      Couple
      Stayed 5 nights in January 2012

      Rustic Charm”

      Great location near to Mandela square an Sandton City Mall

      lovely older hotel in the heart of sandton. built in 1949 and still retains a lot of rustic charm from its time as a stables. good value for money. rooms are a little small but beds are very comfortable and the room well appointed. bathrooms and shower are great. make sure you book room and breakfast. breakfast is great here and the sitting out area is really neat. if you don't book the room/breakfast however, the breakfast is a little expensive at r 155 per person. the spread is great and if you chose to sit outside, many of the local birds will come to join you... quite delightful! at the price, this is one of the best places to stay in jnb. the area surrounding is completely safe as well, which is a nice bonus. staff are helpful and polite. the hotel has a gym but it needs to revamp the dumbbell set which is old and not properly matched as some are missing. a few heavier dumbbells would be perfect. overall a great and inexpensive hotel which i would recommend to everyone. quite a few airlines chose to put their staff here when they lay over in jnb, which should tell you a lot!

      Reviewed January 29, 2012

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      9.3
      Exceptional
      WILLIE from Singapore
      Business traveler
      Stayed 6 nights in November 2012

      Lovely Hotel and Great Location”

      Great Location

      I very much happy with the hotel, the location of the is good. Beside a small shopping mall but no worries a small walk (9mins) you reach Sandton City Mall and the connecting Mall. Also good location for business traveler and visiting Sandton Convention Centre. Price of this hotel is ok if could lower a little will much balance.

      Reviewed November 11, 2012

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      9.0
      Exceptional
      Greg from Australia
      Business traveler
      Stayed 5 nights in November 2011

      An oasis in Joburg”

      Nice garden area, close to Nelson Mandela Square

      my second visit to the balalaika, first was in 2008. had a standard room this time, which was same size as superior but without a view. very comfortable bed, good bathroom and housekeeping service. had an issue with the inbuilt electical adapter but sorted out quickly by maintenance man. room service is great value and huge servings.

      Reviewed November 16, 2011

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      8.7
      Excellent
      Vanessa from Mauritius
      Business traveler
      Stayed 1 night in February 2013

      Great location, nice atmosphere”

      5mn walk to sandton city commercial centre, nice room, good food especially the breakfast buffet which is great, great atmosphere overall.

      Always a pleasure to be back at the Balalaika Hotel, I enjoyed the room, the restaurant, bar, the little garden with swimming pool, the overall atmosphere. Only negative comment would be the wait each time at check in. It takes between 30mn and 1 hour to get to your room especially when you arrive in the morning because they have to clean and then check it has been cleaned to finally give you access to you room. So you might be 12th or 2nd on waiting list, you just need to be patient, have a drink and relax at the terrace or in the lobby.

      Reviewed February 26, 2013

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      9.0
      Exceptional
      Alan from United Kingdom
      Couple
      Stayed 7 nights in September 2014

      Short Break in Jozi”

      Service, location, amenities

      This was our second visit to the Balalaika, this time we stayed for one week. From arrival to departure everything was perfect and great value for money. Bar staff were superb and good fun and good company. Location of the hotel is good, five minutes walk from Mandela square, would recommend to anyone who is taking a trip to Joburg.

      Reviewed October 01, 2014

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      7.3
      Very good
      ARGYRIOS from Greece
      Couple
      Stayed 1 night in March 2013

      Centrally located and spacious room”

      Free wifi, free shuttle from train station, nice gardens

      We stayed at this hotel for 1 night after flying in from Namibia. We took the Gautrain from the OR Tambo Airport directly to Sandton (ZAR 252 for 2 persons) and the hotel sent a van to pick us up just outside the Sandton station - very convenient and easy. The train ride took about 15 minutes and from the station to the hotel, it is a mere 5 minutes’ drive. We stayed in Room, which is on the ground floor facing the garden - not much of a view, but it was already late, so we did not mind. If we were to stay longer, we would have asked for a room on the upper floors so that we can open the sliding doors. The grounds of the hotel was very well maintain and the beautiful garden with lots of trees was meticulously attended too. Our room was reasonably spacious (with a working table), the bed was comfortable, hot shower was strong and standard toiletries were provided. Wifi was free for the first 100 mb per guest and we could get quite good strength from the room. We did not use the air condition and so, are not able to comment on the noise. We ordered room service for dinner – the service was fast and the food from their Bull Run Restaurant was good and reasonably priced. We had breakfast at the open-air restaurant - the spread was varied and freshly brewed tea and coffee was brought to our table as soon as we took our seats. There was a minor hiccup however, when we were told by the waitress that we had to sign and pay for breakfast when in actually fact, it was included in the rate we had paid for. We told her so and asked her to confirm this with the front desk. She came back to inform us that the front desk confirmed that breakfast was not included and we had to pay. We had to go back to our room to fetch the receipt for our payment (which we had printed and brought along), which clearly stated that breakfast was included. Other than that, this hotel is a good place to stay as it is centrally located and easily reached from the airport.

      Reviewed April 18, 2013

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      9.0
      Exceptional
      Nina from United Kingdom
      Solo traveler
      Stayed 5 nights in August 2008

      Protea”

      Great location, swimming pool, great rooms.
      Was a problem checking in. They couldn't find my details.

      The hotel is in a great location, 5 mins walk away from Sandton City Shopping Centre. Rooms are a nice size, clean and modern. They come with kettles and TVs. Bathrooms are lovely with a bath and shower. There are two swimming pools. Good food at restaurant or room service and a nice bar too. Breakfast was also included and was very good. Would recommend this hotel.

      Reviewed September 17, 2008

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      7.7
      Very good
      ZEESHAN from Pakistan
      Couple
      Stayed 1 night in December 2011

      Lovely hotel and service with a smile”

      Great location

      we spent one night at the balalaika hotel in sandton. this was for our anniversary. we had a suite room. what a great experience. friendly staff, great food and very neat, luxurious and very spacious room. you will never know that you are in the centre of sandton. so calm and tranquil..... will definately return.

      Reviewed January 05, 2012

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      7.3
      Very good
      YAOXIAN from China
      Business traveler
      Stayed 3 nights in August 2012

      Relaxing, convenient”

      shoping, dinning, holiday

      Protea Balalaika Sandton Hotel is around 5 minitues walk from the Sandton shopping center. It is convient for holidays. Hotel have a nice garden, staff is friendly.

      Reviewed July 08, 2013

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