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487 reviews
487 reviews
8.6
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to massage and restaurant on-site.
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Certifies impeccable cleanliness, hygiene, and contactless safety practices
100% of on-site staff have received part of their total vaccination shots for COVID-19.
Transport to airport
Valet parking
Shuttle service
Spa
Complimentary WIFi in all rooms
Check-in/out [express]
Luggage storage
15 travelers have booked today.
Value for money | 9.0 |
Location rating | 8.6 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 9.0 km |
Does PrimeBiz Hotel Surabaya have a hot tub?
PrimeBiz Hotel Surabaya does not have a hot tub.
How much does it cost to stay at PrimeBiz Hotel Surabaya?
Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!
What time is check-in and check-out at PrimeBiz Hotel Surabaya?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to PrimeBiz Hotel Surabaya?
PrimeBiz Hotel Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, PrimeBiz Hotel Surabaya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel.
Is breakfast offered at PrimeBiz Hotel Surabaya?
Wake up to a great buffet breakfast at PrimeBiz Hotel Surabaya. A selection of food types including western and halal breakfast options is available for guests. There's an additional charge of 71429 IDR for adults and 37500 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at PrimeBiz Hotel Surabaya?
PrimeBiz Hotel Surabaya features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at PrimeBiz Hotel Surabaya?
Large events and gatherings such as engagements can be hosted at PrimeBiz Hotel Surabaya. Services for event decoration and audio-visual equipment are offered to help your event go smoothly.
Can business events be hosted at PrimeBiz Hotel Surabaya?
On-site venues and convenient event services make PrimeBiz Hotel Surabaya an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 140 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at PrimeBiz Hotel Surabaya?
PrimeBiz Hotel Surabaya does permit smoking in some areas and is not 100% smoke-free.
What is the closest train, metro, or bus station to PrimeBiz Hotel Surabaya?
The closest train, metro, or bus station to PrimeBiz Hotel Surabaya is Jemursari, 970 m away.
What restaurants are nearby PrimeBiz Hotel Surabaya?
Restaurants including Galeri Seafood, KFC Ahmad Yani and Pine Tree Club are popular in PrimeBiz Hotel Surabaya’s neighborhood which is known as Rungkut.
What popular shopping places are close to PrimeBiz Hotel Surabaya?
Shopping options in PrimeBiz Hotel Surabaya’s Rungkut neighborhood include Royal Plaza Surabaya, City of Tomorrow (CITO) and Marina Plaza.
What are popular attractions near PrimeBiz Hotel Surabaya?
PrimeBiz Hotel Surabaya’s location in the Rungkut neighborhood makes it close to famous attractions including Masjid Nasional Al Akbar Surabaya, Suroboyo Carnival Park and Taman Pelangi.
9.2
"Great place to Stay, with great Staff ."
INDRIYARTI
|
July 31, 2022
9.6
"This hotel has all it takes to be excellent and exclusive hotel with great facilities, tasty breakfast and nice hospitality with affordable price."
Azishah
|
July 21, 2022
9.6
"Highly recommended lodging for all travelers."
andreas
|
May 10, 2022
PrimeBiz Hotel Surabaya
Getting in and around Surabaya is a breeze when staying at PrimeBiz Hotel Surabaya, located just minutes away from the city center.
At PrimeBiz Hotel Surabaya, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at PrimeBiz Hotel Surabaya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at PrimeBiz Hotel Surabaya are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at PrimeBiz Hotel Surabaya even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. It's good to know that toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Every day at PrimeBiz Hotel Surabaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! PrimeBiz Hotel Surabaya has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, PrimeBiz Hotel Surabaya goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation.
Around the property
Experience all the sights and local attractions of Surabaya with PrimeBiz Hotel Surabaya as your base. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 7.5 km away.
Reasons to stay here
Get more than you bargain for here, which scores value for money higher than 94% of the city's accommodation.
Facilities at this hotel are rated higher than 93% of other accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 94% of the city's options.
8.6
Housekeeping
8 mentions
Breakfast
3 mentions
Food & Dining
2 mentions
Car Park
2 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
Access
Getting around
Available in all rooms
H Resto
8.6
Airports
Public transportation
Hospital or clinic
Shopping
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Best value! ![]() PrimeBiz Hotel Surabaya | ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 487 reviews 8.8Location 8.6 | Excellent 555 reviews 8.4Location 8.4 | Excellent 1033 reviews 8.7Location 9.1 | Excellent 498 reviews 8.3Location 8.6 |
Neighborhood | Rungkut | Rungkut | Surabaya Center | Rungkut |
Show reviews that mention
Exceptional”
been visiting this hotel for couple times, no i think for so many times. everything was good, the staffs are very friendly, the facilities also pretty great, very clean, and the room also smells really good. the room itself is quite big looks luxurious if we compare with the price. it is so cheap and very worth enough to recommend this hotel to our friends. my conclusion is excellent.
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Dear Mr. Rizky, Thank you for always choosing to stay at PrimeBiz Hotel Surabaya. We are deeply grateful that you always enjoy your stay and we are waiting for your next visit. Regards, Marcellina
Nice & comfy hotel in South Surabaya”
If you had a business in south side of Surabaya, this hotel probably suit you. It's a very standard hotel with minimal facilities. It doesn't have a pool, and the massage room is basically just a normal standard room with the bed replaced to massage bed. Overall, it's a very basic hotel, suited for probably a temporary stay for business needs.
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Dear Mr. Yohannes, Thank you for staying at PrimeBiz Hotel Surabaya and thank you for giving a review. We are waiting for your next stay at PrimeBiz Hotel Surabaya. Best Regards, Marcellina
Great Location”
Room was spacious and clean. The hotel was kind to give us a free upgrade. Breakfast didn’t have many options but taste good. We’re on our way to Bali from Bandung. This hotel is perfect to get rest in between.
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Dear Mr./Mrs. Tri, Thank you for staying at PrimeBiz Hotel Surabaya. We are happy that you enjoyed your stay. Looking forward to welcome you back at PrimeBiz Hotel Surabaya. Best Regards, Marcellina
Clean and worth the money”
Our favorite overnight stay on our way back to Bandung from Bali. Hotel is always clean. Breakfast was fair considering the price.
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Excellent”
Nice place to stay at South Surabaya, near Indomaret ;)
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Great deal”
I was booked lately through Agoda. It was good deal, new hotel, spacious room, very recommended. I didnot have breakfast. Not this time
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Deal Mr. Hendy, Thanks for staying at PrimeBiz Hotel Surabaya. We hope to welcome you again next time.
Value for money Hotel”
In general, the hotel is good. I and family were stay for 2 nights with 2 rooms. Location is not in the main road, near to residential kompleks and Al Akbar mosque. Friendly staff and room is clean but size is quite small. Overall is value for money hotel
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Excellent”
+ i liked the room, friendly staffs, good food, and good price. -i booked superior king but i they gave me twin room. their reason was no superior king available. they should not show available superior king on the agoda!
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Dear Ms. Amalia, Thanks for the feedback. We are waiting for your next stay at PrimeBiz Hotel Surabaya. Regards, Marcellina
Basic hotel with clean and spacious room”
Pros: not far from toll road, has mini market nearby, spacious and clean room, good eateries available within 5-10 mins drive, quick check-in, value for money Cons: location on a small road
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Dear Mrs. Shinta, Thanks for staying at PrimeBiz Hotel Surabaya. We are waiting for your next stay. Regards, Marcellina
Nice hotel nice staff”
Location not convenient but have a mark beside. Nice hotel and nice staff.
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Dear Mr./Mrs. Li, Thanks for staying at PrimeBiz Hotel Surabaya. We are waiting for your next visit. Regards, Marcellina
Worth for money”
I stay for one night, the room was clean and neat, the room is bigger than i thought. I love the cleanliness and the space. Staff is friendly. A new standart for me
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Dear Mr. Prameswari, Thank you for staying at PrimeBiz Hotel Surabaya. We appreciate the good review you gave. We are excited to welcome you back at PrimeBiz Hotel Surabaya. Regards, Marcellina
clean room ”
clean and Big room, easy to find
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Dear Mr. Rafail, Thanks for staying at PrimeBiz Hotel Surabaya Regards, Marcellina
Exceptional”
Staff so helpfull. Hotel clean n food varies. Recomended
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Dear Mr. Azmida, Thank you for staying at PrimeBiz Hotel Surabaya. We are very happy that you enjoyed your stay at PrimeBiz Hotel Surabaya. Looking forward to welcome you back at PrimeBiz Hotel Surabaya. Regards, Marcellina
Poor sound proof ”
The sound proof system is very poor. I can even hear people upstair pooing in the toilet. Also, it is very disturbing as I can hear every room's door opening/closing voice as well as chat noise from the corridor
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Dear Mr./Mrs. Chin, Thanks for the feedback. We are sorry for the inconvenience during your stay at PrimeBiz Hotel Surabaya. We hope to welcome you back here at PrimeBiz Hotel Surabaya. Regards, Marcellina
Exceptional”
Hotel was clean like our previous stay.
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Exceptional”
nice room and clean
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Dear Mr./Mrs. Rotua, Thanks for staying at PrimeBiz Hotel Surabaya. We are waiting for your next stay with us
Very good”
good city hotel, clean, staffs very helpful, good breakfast, definitely will book again.
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Good”
check in take so looooooong,, my bathroom not get cleaned,, no refill for my bath soap n shampoo,, call house keeping aboiu 5 times but no answered,, room service serve not as i ordered,, so sorry
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Dear Mr. Andries, We are very sorry for the inconvenience happened during your stay. Your feedbacks are very important for us and we have made some improvements so those problems will not happen again next time. We are very happy to welcome you back next time you visit PrimeBiz Hotel Surabaya. Regards, Marcellina
New Hotel & Standar of Budget Hotel”
New hotel, clean, good service staff, the bad things were only the bed and pillow uncomfortable. the rest all good.
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Dear Mr. Rizki, Thank you for staying at PrimeBiz Hotel Surabaya. We are glad that you enjoyed your stay and we are sorry for your inconvenience during your stay. We are looking forward to welcome you back at PrimeBiz Hotel Surabaya. Regards, Marcellina
clean but another person underwear under bed cover”
clean and nice breakfast also ok but, suassage in breakfast sour already i think its not for eat anymore. there is an underwear inside the bed cover.... so the house keeping not change the blunket..
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Dear Ms. Lita, Thanks for staying at PrimeBiz Hotel Surabaya. We are very sorry for you inconvenience during your stay. Corrective actions have been taken for this matter and we assure that the same case will not happen again. We are pleased to welcome you back at PrimeBiz Hotel Surabaya in the near future. Regards, Marcellina