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Swimming pool [outdoor], Prime Plaza Hotel Kualanamu in Medan
Superior Double Room - View, Prime Plaza Hotel Kualanamu in Medan
a hotel room with two beds and a television, Prime Plaza Hotel Kualanamu in Medan
a public bathroom with a walk in shower, Prime Plaza Hotel Kualanamu in Medan
Interior view, Prime Plaza Hotel Kualanamu in Medan
Interior view, Prime Plaza Hotel Kualanamu in Medan
a large white building with a pool of water in front of it, Prime Plaza Hotel Kualanamu in Medan

Removed from saved list

8.9

Excellent

421 reviews

421 reviews

Housekeeping18
Swimming Pool3
Breakfast2
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Medan Grand Mosque 16.3 km
Maimun Palace 16.9 km
Center Point Mall 17.0 km
Maha Vihara Maitreya Cemara Asri 17.7 km
Shri Mariamman Temple 18.1 km
Nearby landmarks
Kualanamu International Airport 5.8 km
RSU. Mitra Medika Bandar Klippa (Tembung) 8.7 km
State University of Medan 13.0 km
Sirkuit Multi Fungsi 13.9 km
Klinik Atlantis 13.9 km
Giant Ekspres 14.1 km
Aksara Dental Clinic 14.2 km
Apotek Sukaramai 14.3 km
Smile Studio 14.4 km
Toko Buah Bakti 14.7 km

Prime Plaza Hotel Kualanamu

Jalan Arteri Kualanamu, Sultan Serdang No. 88, Tumpatan Nibung, Kec. Batang Kuis, Deli Serdang, Medan, Indonesia, 20552 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Deli Serdang part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination

Hygiene Plus

Wellness

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

13 travelers have booked today.

Value for money9.0
Location rating8.7
Nearest airportKualanamu International Airport (KNO)
Distance to airport5.8 km

Rooms available at Prime Plaza Hotel Kualanamu

Deluxe Double Room
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Superior Family
...
  • Room size: 31 m²/334 ft²
  • Street view
  • 4 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Same Day Use Room for 6 Hours Only
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds and 1 double ...
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Room Only - tiket Anniversary
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Superior Room - tiket Anniversary
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Family Room
...
  • Room size: 31 m²/334 ft²
Enter dates to see prices
Superior King Bed - Transit 6 Hours Only
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Prime Plaza Hotel Kualanamu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Prime Plaza Hotel Kualanamu?

Prime Plaza Hotel Kualanamu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Prime Plaza Hotel Kualanamu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Prime Plaza Hotel Kualanamu has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Prime Plaza Hotel Kualanamu?

Start your mornings right, with the continental and buffet breakfast options offered at Prime Plaza Hotel Kualanamu. Adults can enjoy breakfast offered with an additional charge of 114286 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Prime Plaza Hotel Kualanamu?

Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Prime Plaza Hotel Kualanamu?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Prime Plaza Hotel Kualanamu. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Wireless internet service is offered to help your event go smoothly.

Can business events be hosted at Prime Plaza Hotel Kualanamu?

On-site venues and convenient event services make Prime Plaza Hotel Kualanamu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings.

What is the smoking policy at Prime Plaza Hotel Kualanamu?

Prime Plaza Hotel Kualanamu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Prime Plaza Hotel Kualanamu?

Prime Plaza Hotel Kualanamu is located in Deli Serdang, famous for good restaurants such as Burger Ningrat and Gek Lan Seafood.

What are popular attractions near Prime Plaza Hotel Kualanamu?

Guests at Prime Plaza Hotel Kualanamu can easily visit Kebun Binatang Medan located in the Deli Serdang area.

See map

Explore the neighborhood

What people love about Prime Plaza Hotel Kualanamu

  • 10

    Exceptional
    Cleanliness

    "The Best Price and Clean"

    Permana

    |

    December 26, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Clean and tidy room."

    Awatif

    |

    December 19, 2022

  • 8

    Very good
    Staff 

    "I stayed one night in this hotel, friendly staff, clean, near restaurant and close to the kuala namu international airport"

    Marthunis

    |

    November 29, 2022

Property ranking|Compared to 516 Medan properties
See all rankings
Service score
9.1/10
Cleanliness score
9.2/10
Overall score
8.9/10
Value for money score
8.9/10
Better than
95
%
of Medan properties
Better than
95
%
of Medan properties
Better than
93
%
of Medan properties
Better than
92
%
of Medan properties
Overall rating:

8.9

Excellent
421 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.7
Read all reviews >
What travelers say they love:
The room was very nice, clean, and spacious.
Alice from Canada
Couple
More about Prime Plaza Hotel Kualanamu

More about Prime Plaza Hotel Kualanamu

Prime Plaza Hotel Kualanamu

Never miss a single attraction in Medan when staying at Prime Plaza Hotel Kualanamu. Getting around in Medan is easy when staying at this hotel, strategically placed right in the heart of the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Medan.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Prime Plaza Hotel Kualanamu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Prime Plaza Hotel Kualanamu even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Prime Plaza Hotel Kualanamu begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Prime Plaza Hotel Kualanamu has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Experience Medan like a true local. An afternoon of browsing the works at Tjong A Fie's Mansion located 17.0 km away can familiarize you with the local art scene. Never forget your time in Medan with a special gift or trinket from Center Point Mall just 16.9 km away.


Reasons to stay here

Facilities at this hotel are rated higher than 93% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 95% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 94% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

6 mentions

Housekeeping

5 mentions

Breakfast

2 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • In-room safe box
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Buffet
Restaurants on site
DELI RESTO AND LOUNGE
  • Cuisine: Asian, Chinese, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Arteri Kualanamu, Sultan Serdang No. 88, Tumpatan Nibung, Kec. Batang Kuis, Deli Serdang, Medan, Indonesia, 20552
Excellent
Location

8.7

Airports
  • Kualanamu International Airport (KNO)
    5.8 km
  • Silangit Airport (DTB)
    149.7 km
Hospital or clinic
  • RSU. Mitra Medika Bandar Klippa (Tembung)
    8.7 km

What's nearby

Popular landmarks
  • Medan Grand Mosque
    16.3 km
  • Maimun Palace
    16.9 km
  • Center Point Mall
    17.0 km
  • Maha Vihara Maitreya Cemara Asri
    17.7 km
  • Shri Mariamman Temple
    18.1 km
Nearby landmarks
  • Kualanamu International Airport
    5.8 km
  • RSU. Mitra Medika Bandar Klippa (Tembung)
    8.7 km
  • State University of Medan
    13.0 km
  • Sirkuit Multi Fungsi
    13.9 km
  • Klinik Atlantis
    13.9 km
  • Giant Ekspres
    14.1 km
  • Aksara Dental Clinic
    14.2 km
  • Apotek Sukaramai
    14.3 km
  • Smile Studio
    14.4 km
  • Toko Buah Bakti
    14.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)114286 IDR
The property
  • Number of rooms 140

Reviews of Prime Plaza Hotel Kualanamu from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.8
Location8.7
Service9.1
Value for money9.0
High score for Medan
Rating
9+ Exceptional (123)
8-9 Excellent (22)
7-8 Very Good (17)
6-7 Good (8)
<6 Below Expectation (8)
Time of the year
Mar - May (35)
Jun - Aug (47)
Sep - Nov (34)
Dec - Feb (62)
All guests (421)
All room types
All languages

Show reviews that mention 

Showing 178 verified guest comments
12345
10.0
Exceptional
PROF. from Malaysia
Business traveler
Superior Twin Room
Stayed 1 night in July 2019

Hotel with Professional Service”

You can expect a professional service from this hotel under the leadership of Mr. Dodhy and Mr. Rado as their team has been striving to serve us better and better every time when we returned. Their extra effort in communication with the guests for the arrangement has sped things up from airport transfer to check in/ out; and it has smoothed out our operation as a business traveler. The passion of the staffs to do their best has also enhanced the comfort of our stay. As an experienced traveler, this is what we need in making our lives perfect. Choose this hotel if you are looking for a stay in this area.

Reviewed August 02, 2019

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10.0
Exceptional
Abby
Solo traveler
Superior Twin Room
Stayed 1 night in March 2019

Fabulous Hotel right near Airport”

Hotel right near AirportThe hotel was perfect for what I needed. It was clean and comfortable, staff was outstanding, and they have a free shuttle to the airport which is less than 10 minutes away. The food in the restaurant is my only complaint. My dinner with peanut sauce and rice and vegetables taste it off and breakfast the next morning there were flies all over the food. otherwise it was a great day

Reviewed April 02, 2019

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10.0
Exceptional
SUPADMI from Singapore
Family with young children
Superior Double Room
Stayed 2 nights in May 2022

Recommended airport hotel!”

One of the few best airport hotel. From warmth greetings to the start of our family trips all the way til we flew back. Even extended our stay due to the quality and professionalism of their staffs. From reception, f&b and even their housekeeping, never fails to brighten up our trip. We definitely wanna say thank you for a great and memorable experience to, (FOH)David, Ardi, Ellen, (F&B)Vishal, Lase and the rest of the staffs. We will surely be back again. Thank you from Singapore, Syed Faisal

Reviewed May 26, 2022

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10.0
Exceptional
CHUA from Malaysia
Solo traveler
Superior Double Room
Stayed 1 night in April 2020

Very great receptionist staff, we are greeting warmly by them. The hotel room was so nice and big.”

Gym was nice. Perfect location if you gonna airport transit. They do have free airport pick up and transfer. Recommended

Reviewed April 17, 2020

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10.0
Exceptional
Rachel from United Kingdom
Couple
Superior Double Room
Stayed 1 night in August 2019

Very smooth and easy stay”

Easy check-in, friendly and professional staff, comfortable room and bed, close to airport. First choice for a layover.

Reviewed August 10, 2019

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9.6
Exceptional
SUPADMI from Singapore
Family with young children
Superior Double Room
Stayed 4 nights in May 2022

Recommended airport hotel!”

One of the few best airport hotel. From warmth greetings to the start of our family trips all the way til we flew back. Even extended our stay due to the quality and professionalism of their staffs. From reception, f&b and even their housekeeping, never fails to brighten up our trip. We definitely wanna say thank you for a great and memorable experience to, (FOH)David, Ardi, Ellen, (F&B)Vishal, Lase and the rest of the staffs. We will surely be back again. Thank you from Singapore, Syed Faisal

Reviewed May 26, 2022

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9.6
Exceptional
SUPADMI from Singapore
Family with young children
Superior Double Room
Stayed 1 night in May 2022

Recommended airport hotel ”

One of the few best airport hotel. From warmth greetings to the start of our family trips all the way til we flew back. Even extended our stay due to the quality and professionalism of their staffs. From reception, f&b and even their housekeeping, never fails to brighten up our trip. We definitely wanna say thank you for a great and memorable experience to, (FOH)David, Ardi, Ellen, (F&B)Vishal, Lase and the rest of the staffs. We will surely be back again. Thank you from Singapore, Syed Faisal

Reviewed May 26, 2022

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10.0
Exceptional
Bella from Malaysia
Group
Superior Double Room
Stayed 1 night in September 2019

Great place to stay near kualanamu airport!”

Everything was great. However, breakfast spread can be improved. I will definitely stay there again.

Reviewed September 27, 2019

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10.0
Exceptional
Petra from Indonesia
Family with young children
Superior Family
Stayed 1 night in March 2021

Perfect airport hotel”

Clean, modern, nice staff. The only downside was the Take away breakfast box only bread with stale croissant, tiny jam. Not worth it!

Reviewed March 31, 2021

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8.8
Excellent
Noor from Singapore
Family with young children
Superior Double Room
Stayed 1 night in August 2019

Great, friendly and helpful staff + Spacious Room + Great food”

The staffs are good and polite and have a good command of English. Breakfast spread are good. Room Service food are awesome. Food came to us at just the right time. Rooms are big, spacious and clean. Swimming pool is readily available, not sure what is their cleaning routine however there were some small bugs when we swim around 9ish am. Cons in that there is nothing surrounding the place so you dont have anything much to do. Even the nearest hotel/ bizpark is about 15- 20 mins walk and have to cross over the heavy traffic

Reviewed August 15, 2019

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10.0
Exceptional
Rony from Indonesia
Business traveler
Superior Double Room
Stayed 1 night in July 2022

Nice Hotel”

try by your own experience

Reviewed July 11, 2022

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9.6
Exceptional
LECHUMEE from Malaysia
Group
Superior Double Room
Stayed 1 night in March 2020

Wonderful experience ”

Very nice clean rooms.. Great atmosphere

Reviewed March 16, 2020

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9.2
Exceptional
nafdoly from Indonesia
Solo traveler
Superior Twin Room
Stayed 1 night in October 2020

Great value. ”

1st time stay here.. The staff r so polite and the room is so comfortable.. Got everything i need here.. Will back again soon..

Reviewed October 19, 2020

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8.8
Excellent
Justin from United Kingdom
Couple
Superior Double Room
Stayed 1 night in February 2020

Decent airport hotel with quiet, comfortable rooms, ice facilities and attentive staff”

Very comfortable, and quiet, airport hotel with free shuttle to/from the airport. Nice pool - directly outside the deluxe rooms (worth the extra)- and functional gym. Staff are very attentive and helpful. Food is acceptable as are drinks, but the latter are very expensive.. (Other cheaper food options a 5 minute walk along the road heading towards Medan). Recommended for a night or two.

Reviewed February 22, 2020

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9.6
Exceptional
LECHUMEE from Malaysia
Group
Superior Double Room
Stayed 1 night in March 2020

Fantastic ”

Great clean rooms.. Nice bra

Reviewed March 17, 2020

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9.2
Exceptional
Donald from Australia
Solo traveler
Superior Double Room
Stayed 1 night in July 2019

Exceptional”

Great location and the staff were very accommodating. One tip - when arriving go to the airport taxi counter and get a taxi - better option than one of the airport busses.

Reviewed July 31, 2019

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9.6
Exceptional
siska from Indonesia
Business traveler
Superior Double Room
Stayed 1 night in March 2022

Nice room”

It's quite large for the superior class

Reviewed March 26, 2022

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8.8
Excellent
Ahmad from Malaysia
Couple
Superior Twin Room
Stayed 2 nights in June 2022

Excellent”

Very pleasant stay at this hotel. Nice clean room and bathroom. Very attentive staff. Highly recommended for travellers on transit via Kualanamu airport.

Reviewed June 19, 2022

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8.0
Excellent
Mochamad from Indonesia
Business traveler
Superior Double Room
Stayed 1 night in December 2019

Value for Money”

Good choice and nice hotel. It is only 7 mins to the airport of Kuala Namu.

Reviewed December 19, 2019

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8.0
Excellent
Rachelle
Family with young children
Superior Double Room
Stayed 1 night in December 2018

High quality new rooms”

Free shuttle to airport every two hours, outside of that a small charge

Reviewed January 05, 2019

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