Travelling to Vietnam? Read all updated requirements before you book.
Premier Village Ha Long Bay Resort
Premier Village Ha Long Bay Resort
Premier Village Ha Long Bay Resort
Premier Village Ha Long Bay Resort
Premier Village Ha Long Bay Resort
Premier Village Ha Long Bay Resort
Premier Village Ha Long Bay Resort

Removed from saved list

8.4

Excellent

55 reviews

55 reviews

Swimming Pool1
Beach1
Fitness Centre1
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Bai Chay Bridge 480 m
Dong Thien Cung 7.1 km
Dau Go Gotto 7.3 km
Hon Ga Choi Island 8.6 km
Soi Sim Island 12.4 km
Sung Sot Cave 13.3 km
Luon Caves 13.9 km
Cua Van Fishing Village 18.1 km
Nearby landmarks
Bai Chay Bridge 480 m
Bai Chay Commercial Center 940 m
Vinmart+ 1.0 km
Mini Mart 1.0 km
Kidoland 1.1 km
BoMi Mart 1.2 km
G7 Mart 1.2 km
Cầu Koi 1.3 km
Ha Long Queen Cable Car 1.3 km
Dragon Park 1.4 km

Premier Village Ha Long Bay Resort

No 09, Ha Long street, Bai Chay ward, Ha Long, Hạ Long, Vietnam, 200000 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Ha Long, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

470 meters to Bai Chay Bridge

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Bicycle rental

Pets allowed

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Cheaper than 85% of all properties in Hạ Long in the last 24 hoursCompared to 748 Hạ Long properties at Agoda for various dates
Value for money7.4
Location rating8.4
Nearest airportCat Bi International Airport (HPH)
Distance to airport38.3 km

Rooms available at Premier Village Ha Long Bay Resort

Garden View Villa
...
  • Garden view
  • Non-smoking
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
2-Bedroom Garden View Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
3-Bedroom Garden View Villa
...
  • Garden view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Premier Villa with 3 Bed Rooms
...
  • Outdoor view
  • 3 bathrooms
  • 2 single beds & 1 king bed ...
Enter dates to see prices
Premier Villa with 5 Bed Rooms
...
  • Outdoor view
  • 5 bathrooms
  • 2 single beds & 2 single be...
Enter dates to see prices
3-Bedroom Lake View Villa
...
  • Lake view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Lake View Villa
...
  • Lake view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
2-Bedroom Lake View Villa
...
  • Lake view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Lake Side Villa or Villa with Lake View 2 Bed Rooms
...
  • Lake view
  • 2 bathrooms
  • 2 single beds & 1 king bed
Enter dates to see prices
Lake Side Villa or Villa with Lake View 3 Bed Rooms
...
  • Lake view
  • 3 bathrooms
  • 2 single beds & 1 king bed ...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Premier Village Ha Long Bay Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Premier Village Ha Long Bay Resort?

For those who wish to drive their own cars, Premier Village Ha Long Bay Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Hạ Long with private transportation, the resort villa can arrange taxi service.

Is breakfast offered at Premier Village Ha Long Bay Resort?

Start your mornings right, with the continental and buffet breakfast options offered at Premier Village Ha Long Bay Resort.

What are my dining options at Premier Village Ha Long Bay Resort?

Premier Village Ha Long Bay Resort features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Premier Village Ha Long Bay Resort?

Premier Village Ha Long Bay Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Premier Village Ha Long Bay Resort?

Restaurants including Nha Hang Hong Hanh, BMC Hai Au Restaurant and Ngoc Luc Bao Restaurant are popular in Premier Village Ha Long Bay Resort’s neighborhood which is known as Ha Long.

What popular shopping places are close to Premier Village Ha Long Bay Resort?

Shopping options in Premier Village Ha Long Bay Resort’s Ha Long neighborhood include Bai Chay Commercial Center.

What are popular attractions near Premier Village Ha Long Bay Resort?

Premier Village Ha Long Bay Resort’s location in the Ha Long neighborhood makes it close to famous attractions including Sun World Ha Long Park, Dragon Park and Sun World Ha Long Complex.

What popular beaches are close to Premier Village Ha Long Bay Resort?

Premier Village Ha Long Bay Resort’s Ha Long neighborhood also includes Bai Chay Beach.

What popular natural sightseeing spots are close to Premier Village Ha Long Bay Resort?

Premier Village Ha Long Bay Resort’s nearby natural sights include Dau Go Cave and Núi Bãi Cháy located in the same Ha Long area.

Show more questions
See map

Explore the neighborhood

What people love about Premier Village Ha Long Bay Resort

  • 9.6

    Exceptional
    Cleanliness

    "Clean, big, new, swimming pool and gym room are nice, the food is not bad, recommend"

    kwok

    |

    September 20, 2022

  • 10

    Exceptional
    Staff 

    "We had wonderful experiences here with the hospitality of Premier Villages staffs."

    Mai

    |

    July 15, 2022

  • 10

    Exceptional
    Staff 

    "I really enjoyed the professionalism of the staff there."

    Trang

    |

    February 22, 2022

Property ranking|Compared to 748 Hạ Long properties
See all rankings
Room size
329 sqm.
Cleanliness score
8.8/10
Service score
8.6/10
Location score
8.4/10
Bigger than
99
%
of Hạ Long properties
Better than
91
%
of Hạ Long properties
Better than
87
%
of Hạ Long properties
Better than
86
%
of Hạ Long properties
Overall rating:

8.4

Excellent
55 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.4
Read all reviews >
More about Premier Village Ha Long Bay Resort

More about Premier Village Ha Long Bay Resort

Premier Village Ha Long Bay Resort

Find your urban oasis in Hạ Long with a stay at Premier Village Ha Long Bay Resort, which places you right in the city center for less travel and stress. This resort villa is a great place to relax and the perfect spot from which to explore amazing attractions.
Premier Village Ha Long Bay Resort provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the resort villa make exploring Hạ Long even more convenient. If you plan to arrive by car, you'll appreciate the resort villa's free parking, right on-site.
The resort villa provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the resort villa will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the resort villa to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Premier Village Ha Long Bay Resort. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Premier Village Ha Long Bay Resort include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort villa also offers a refrigerator and bottled water in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort villa provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Premier Village Ha Long Bay Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort villa. A night in at the resort villa's bar and nightclub can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Never let a day go wasted when you're at Premier Village Ha Long Bay Resort with all the activities and facilities provided. Don't forget to explore the resort villa's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort villa's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort villa's fitness facility. Have some easy fun without traveling far, while playing yoga room at Premier Village Ha Long Bay Resort. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the resort villa enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Dau Go Gotto only 7.3 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Hon Ga Choi Island located 8.6 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 91% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 87% of the city's accommodation.
This resort villa scores higher than 89% of the city's accommodations for cleanliness.

Show more
Amenities and facilities
Excellent
Facilities

8.4

Languages spoken

  • English
  • Vietnamese

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • Microwave
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • Washing machine
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
  • Gluten-free
Restaurants on site

Corallo Restaurant

  • Cuisine: Asian, European, Vietnamese
  • Menu: Buffet

The Market Restaurant

  • Cuisine: Asian, European, Vietnamese
  • Menu: Buffet, A-la-carte
Location
No 09, Ha Long street, Bai Chay ward, Ha Long, Hạ Long, Vietnam, 200000
Excellent
Location

8.4

Airports

  • Cat Bi International Airport (HPH)
    38.3 km

Public transportation

  • Halong Train Station
    5.6 km

Hospital or clinic

  • Bệnh viện Đa khoa Vinmec Hạ Long
    1.4 km

Shopping

  • Bai Chay Commercial Center
    940 m

Convenience store

  • Thu Huong Convenience Store
    1.1 km

Cash withdrawal

  • ATM
    1.6 km
What's nearby

Popular landmarks

  • Bai Chay Bridge
    480 m
  • Dong Thien Cung
    7.1 km
  • Dau Go Gotto
    7.3 km
  • Hon Ga Choi Island
    8.6 km
  • Soi Sim Island
    12.4 km
  • Sung Sot Cave
    13.3 km
  • Luon Caves
    13.9 km
  • Cua Van Fishing Village
    18.1 km

Nearby landmarks

  • Bai Chay Bridge
    480 m
  • Bai Chay Commercial Center
    940 m
  • Vinmart+
    1.0 km
  • Mini Mart
    1.0 km
  • Kidoland
    1.1 km
  • BoMi Mart
    1.2 km
  • G7 Mart
    1.2 km
  • Cầu Koi
    1.3 km
  • Ha Long Queen Cable Car
    1.3 km
  • Dragon Park
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum 1 child under 6 years old stay for free if using existing bed. Any additional child will be charged an extra fee. Please contact the property for more details.
  • A compulsory charge of VND 500,000 will incur should customer requests to change the lead guest name on the booking voucher
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of restaurants2
  • Number of rooms 67
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Premier Village Ha Long Bay Resort from real guests

Provided by verified guests of Agoda
8.1
/
10
Excellent
Cleanliness8.8
Facilities8.4
Location8.4
Service8.6
Value for money7.4
High score for Hạ Long
Rating
9+ Exceptional (6)
8-9 Excellent (1)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (1)
Jun - Aug (4)
Sep - Nov (4)
Dec - Feb (4)
All guests (27)
All room types
All languages
Showing 13 verified guest comments
8.0
Excellent
Doan from Vietnam
Family with teens
2-Bedroom Garden View Villa
Stayed 1 night in December 2020

A good resort”

It is good choice for family or with group, the staffs are very friendly, but the villa has a bit view of bay from the 3rd floor.

Reviewed January 04, 2021

See room deals

Dear Mr. Doan, Warm greeting from Premier Village Halong Bay. While we pride ourselves in striving to exceed the expectations of our guests, it is always an absolute treat to receive positive feedback such as yours, clearly expressing what it is that we were able to deliver. Please be assured that I will take the liberty of forwarding your appreciation to all concerned so that we are all aware of your comments. I look forward to welcoming your family to Premier Village Halong Bay in the nearest future. Kind regards, Thai Ngoc Son General Manager

Responded January 05, 2021
Premier Village Ha Long Bay Resort
2.8
ShuYu from Taiwan
Group
3-Bedroom Lake View Villa
Stayed 2 nights in December 2020

Very dissapointed”

It was very uncomfortable and inconvenient in this villa. And you need to prepare everything if you want to cook something inside. By the way, you can heard the sound from 2nd floor room when you stay in 3rd floor room.

Reviewed January 10, 2021

See room deals

Dear Ms. Shuyu, Greetings from Premier Village Halong Bay. Thank you for your comments about the provision of cooker in kitchen. Hotel provides the cooker and chinaware and regret to inform that it's chargable. You can order with Reception to set up in room. Please rest assured that your feedback with respect to sound effected upper floor is being treated seriously and has been shared with our Chief Engeneering. Ms Shuyu once again, thank you for your candid feedback and we look forward to welcoming you to Premier Village Halong Bay. Kind regards, Huynh Quoc Dat General Manager

Responded April 02, 2021
Premier Village Ha Long Bay Resort
9.6
Exceptional
kwok from Hong Kong SAR, China
Business traveler
3-Bedroom Garden View Villa
Stayed 1 night in September 2022

Good”

Clean, big, new, swimming pool and gym room are nice, the food is not bad, recommend

Reviewed September 21, 2022

See room deals

Dear Mr. Kwok, Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. With this in mind, thank you once again for your positive feedback about Premier Village Halong Bay. We truly look forward to welcoming you back to our hotel at some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded September 26, 2022
Premier Village Ha Long Bay Resort
10.0
Exceptional
Mai from Vietnam
Family with teens
Garden View Villa
Stayed 2 nights in July 2022

A nice vacation in Premier Villages Ha Long Bay”

We had wonderful experiences here with the hospitality of Premier Villages staffs. They did very well their works and always keep smiling with us. We stayed at Villas 04 bed rooms that very clean and standard services. This location is very close to the Seafoods Market "Cai Dam" that we can easily buy the fresh seafoods like fresh flower crabs, oyster, lobster, tiger shrimp to cook and enjoy these foods that is very much cheaper than the restaurants nearby this location, around 900m from resort to this market. Another choice that we love is Restaurant named Hong Hanh, the foods here is very delicious as well with reasonable prices. So far, we liked the buffet breakfast at resort with various kind of dishes that we tried. The Vietnamese traditional food that is Beef noodle called "phở Bò" so delicious, very good mixed lettuce salad, special is croissant it's so perfect!!! We will come back this resort with my family in next times. Thank you!

Reviewed July 16, 2022

See room deals

Dear Ms. Mai, Warm greetings from Premier Village Halong Bay Resort. Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members, they will pround about that. With this in mind, thank you once again for your positive feedback about Premier Village Halong Bay and the team members. We truly look forward to welcoming you back to our hotel at some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded July 18, 2022
Premier Village Ha Long Bay Resort
4.0
Pham from Vietnam
Family with young children
Garden View Villa
Stayed 2 nights in June 2022

It is a bad choice in Halong”

A beach villa with no beach and no private swimming pool. There is only 2 swimming pool for every guest of the village and when you use the nearest beach, you have to pay for the seat place (200k VND/ seat, and our group was 11 persons including 4 kids) !!!

Reviewed June 23, 2022

See room deals

Dear Ms Phạm, Thank you very much for sending us your review regarding the recent stay at our hotel. Based on the ratings given to us, it is really disappointing to see that our swimming pools could not meet your expectation during the stay. The Resort is just near the beach and unfortunately We dont have private beach and We can support by taking guest to the beach by the buggy. Please kindly accept many of my apologies for the poor impression that we have given you on this occasion. Despite the disappointments, we truly hope that you as a valued client will allow us another opportunity of welcoming you back to Premier Village Halong Bay at some point in the future. Kind regards, Pham Vu Hoang General Manager

Show more
Premier Village Ha Long Bay Resort
10.0
Exceptional
Trang from Vietnam
Family with young children
3-Bedroom Garden View Villa
Stayed 1 night in February 2022

So good!”

I really enjoyed the professionalism of the staff there. The house is bright and has a great and smart modern design. The rooms in the house are really 5-star hotel standard. The only minor comment is just the slight inconvenience with the bathtub, where the button to drain the water is in the middle and not at the end, so it's very easy to accidentally drain the water while you're still bathing. Breakfast has a standard variety of items but the tastes are medium.

Reviewed February 22, 2022

See room deals

Dear Ms.Trang, Warm greetings from Premier Village Halong Bay! Thank you for having taken the time to share with us your experience regarding your recent stay at our property. Based on the ratings you have given to us, I am delighted to see that you enjoyed your stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Please rest assured all the details of which will be shared with all our Team members. I'm looking forward to welcoming you to Premier Village Halong Bay very soon. Kind regards, Pham Vu Hoang General Manager

Responded March 02, 2022
Premier Village Ha Long Bay Resort
8.8
Excellent
Jessica from Vietnam
Group
Garden View Villa
Stayed 1 night in December 2021

It just be Ok”

Not really good enough. We don't have any water for drink in room. Have to make the phone call at might night to reception to get some water . over villa no have a body mirror, only small face mirror in bathroom . Around the hotel have nothing beautiful for enjoy or pics. Nothing there. Never come back.

Reviewed December 21, 2021

See room deals

Dear Ms. Jessica, Warm Greetings from Premier Village Halong Bay resort. Thank you very much for sending us your review regarding the recent stay at our hotel. We sincerely appreciate your comments and feedback about the hotel. I will share your comments with our management team to review all mentioned aspects of hotel for better guest experience. Once again, thank you for having stayed at Premier Village Halong Bay and sharing with us your feedback. We truly look forward to welcoming you back to Premier Village Halong Bay for some point in the future. Sincerely, Pham Vu Hoang General Manager

Responded January 11, 2022
Premier Village Ha Long Bay Resort
6.8
Good
jin from South Korea
Group
Garden View Villa
Stayed 1 night in May 2020

최악”

우선 위치나 리조트상태 매우양호합니다 그러나 직원들태도 매우불량 심지어 조식 아주형편없슴 3성호텔조식보다아주아주못함 직원서비스마인드 없슴

Reviewed May 23, 2020

See room deals

Dear Mr Jin, Warm greetings from Premier Village Halong bay. Based on the rating you have given to us, it appears that you enjoyed your overall stay. While we strive hard to exceed the expectations of our guests, it is always a delight to receive such positive feedback. Your feedback with respect of Restaurant staff and food are taken most seriously and I have also shared this with our Food & Beverage Manager so that we will improve our service standards moving forward. I look forward to welcoming you to Premier Village Halong Bay in the nearest future. Kind regards, Thai Ngoc Son General Manager

Responded January 05, 2021
Premier Village Ha Long Bay Resort
8.0
Excellent
Minh from Vietnam
Family with teens
3-Bedroom Garden View Villa
Stayed 2 nights in July 2020

Tốt”

Thích hợp cho gia đình. Nhà hàng có nhiều món ăn ngon

Reviewed December 11, 2020

See room deals

Thân gửi anh Minh, Chân thành cảm ơn anh và gia đình đã lựa chọn Premier Village Halong Bay cho kỳ nghỉ vừa qua. Những ý kiến đóng góp của anh là vô cùng quý giá để chúng tôi tiếp tục cải tiến chất lượng dịch vụ để mang lại cho khách hàng nhiều trải nghiệm trọn vẹn. Ý kiến của anh sẽ được chuyển tới nhân viên và đặt biệt là đội ngũ đầu bếp để họ có thể phát huy được thế mạnh của đội hơn nữa trong thời gian tới. Hy vọng sớm được gặp anh và gia đình tại Premier village Halong Bay. Trân trọng, Thái Ngọc Sơn Tổng quản lý

Responded January 05, 2021
Premier Village Ha Long Bay Resort
10.0
Exceptional
HanhLinh from Vietnam
Group
Garden View Villa
Stayed 3 nights in October 2020

Rất đáng để ở”

Village đẹp, sạch sẽ, service tốt, rất đáng để ở

Reviewed October 16, 2020

See room deals

Thân gửi chị Linh, Cảm ơn chị và gia đình đã lựa chọn Premier Village Halong Bay cho kỳ nghỉ của gia đình vừa qua. Tôi tin tưởng rằng đội ngũ nhân viên tại Premier đã mang lại cho gia đình chị một kỳ nghỉ tuyệt vời tại đây. Tôi hy vọng được đón chị và gia đình sẽ quay lại Premier village Halong Bay trong thời gian sớm nhất. Trân trọng, Thái Ngọc Sơn, Tổng quản lý

Responded January 05, 2021
Premier Village Ha Long Bay Resort
9.2
Exceptional
Hoai from Vietnam
Family with teens
2-Bedroom Garden View Villa
Stayed 3 nights in October 2020

Vị trí đẹp, nhân viên thân thiện”

Vị trí resort đắc địa. Nhân viên thân thiện,nhiệt tình. Đồ ăn sáng sơ sài, với một mức phí tiền như khách đã trả thì cần phong phú hơn cho thực đơn ăn sáng. Giá phòng phù hợp. Vệ sinh không được xứng đáng với tầm tiền, cần cải thiện về việc này. Phòng gym luôn phải đi gọi nhân viên mới mở vào buổi sáng. Spa đóng cửa hơi sớm. Cảnh quan đẹp, nhiều cây xanh. Xung quanh đang xây dựng nên hơi ồn, hai năm nữa chắc ổn. Bãi biển nhân tạo nên ra xa hơi nhiều bùn.

Reviewed October 10, 2020

See room deals

Thân gửi chị Hoài, Chân thành cảm ơn chị và gia đình đã lựa chọn Premier Village Halong bay cho kỳ nghỉ của gia đình trong thời gian vừa qua. Tôi tin tưởng rằng gia đình chị có 1 kỳ nghỉ tuyệt vời tại Premier. Tôi sẽ chuyển ý kiến của gia đình tới đội ngũ nhân viên nhất là bộ phận bếp và Tiền sảnh để có những cải tiến trong tương lại nhằm mang lại cho khách hàng sự hài lòng. Tôi hy vọng được đón gia đình trong thời gian sớm nhât. Trân trọng, Thái Ngọc Sơn Tổng quản lý

Responded January 05, 2021
Premier Village Ha Long Bay Resort
10.0
Exceptional
Ha from Vietnam
Family with teens
Garden View Villa
Stayed 2 nights in September 2020

Xuất sắc”

Khách sạn, khuôn viên đẹp

Reviewed October 09, 2020

See room deals

Thân gửi chị Hà, Cảm ơn chị đã lựa chọn Premier Village Halong Bay, Chúc chị và gia đình thật nhiều sức khỏe và mong muốn được đón tiếp gia đình tại Premier trong thời gian gần nhất. Trân trọng Thái Ngọc Sơn Tổng quản lý

Responded January 05, 2021
Premier Village Ha Long Bay Resort
4.8
Dung from Vietnam
Group
3-Bedroom Garden View Villa
Stayed 2 nights in July 2020

Trải nghiệm tệ nhất trong hệ thống nghỉ dưỡng của SunGroup”

Đầu tháng 7/2020 tôi cùng cơ quan (30 người) có chuyến nghỉ hè tại Sun Premier Halong Bay. Chúng tôi phải đợi đến 4h chiều mới được nhận phòng, nhân viên dọn phòng rất thiếu chuyên nghiệp, phòng bẩn, khu vườn không được dọn dẹp. Đặc biệt là chất lượng nước rất tệ: mất nước và nước đỏ ngầu vào buổi chiều, tối và đến sáng hôm sau, không thể vệ sinh cá nhân. Không thể tưởng tượng nổi 1 sản phầm nghỉ dưỡng 5 sao của Sun Group lại có chất lượng tệ như vậy.

Reviewed August 11, 2020

See room deals

Thân gửi anh Dung, Lời đầu tiên cho tôi gửi lời cảm ơn sâu xắc đến anh cũng như đoàn của anh đã lựa chọn Premier Village Halong cho kỳ nghỉ của mình. Nhân đây tôi cũng vô cùng xin lỗi về những sự cố xảy ra với anh. Việc đường ống nước dẫn vào khu nghỉ bị vỡ do lỗi của nhà thầu xây dựng bên ngoài đã làm ảnh hưởng đến trải nghiệm của anh. Chúng tôi cùng đội ngũ kỹ thuật đã cố gắng khắc phục ngay sau đó. Tôi cùng với đội ngũ nhân viên của Premier luôn mong muốn sẽ mang lại những kỳ nghỉ tuyệt vời đến cho khách hàng và sẽ học hỏi từ những lỗi không mong muốn đã xảy ra. Mặc dù vậy, tôi hy vọng được chào đón anh quay trở lại Premier Village Halong Bay để có thể thấy được sự cố gắng cũng như thay đổi của chúng tôi. Trân trọng cảm ơn, Thái Ngọc Sơn Tổng quản lý

Show more
Premier Village Ha Long Bay Resort
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss