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727 reviews
727 reviews
8.4
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
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Certifies impeccable cleanliness, hygiene, and contactless safety practices
Bicycle rental
Car park
Complimentary WIFi in all rooms
Check-in/out [express]
Luggage storage
Laundry service
6 travelers have booked today.
Value for money | 8.6 |
Location rating | 8.4 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 16.1 km |
What time is check-in and check-out at POP! Hotel Stasiun Kota Surabaya?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to POP! Hotel Stasiun Kota Surabaya?
For those who wish to drive their own cars, POP! Hotel Stasiun Kota Surabaya has a car park right on site for maximum convenience. Parking is free for guests.
Is breakfast offered at POP! Hotel Stasiun Kota Surabaya?
Wake up to a great buffet breakfast at POP! Hotel Stasiun Kota Surabaya. There's an additional charge of 40000 IDR for adults and 535 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at POP! Hotel Stasiun Kota Surabaya?
POP! Hotel Stasiun Kota Surabaya features an on-site restaurant for your dining convenience. Dinner is served here. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.
Can business events be hosted at POP! Hotel Stasiun Kota Surabaya?
On-site venues and convenient event services make POP! Hotel Stasiun Kota Surabaya an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at POP! Hotel Stasiun Kota Surabaya?
POP! Hotel Stasiun Kota Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to POP! Hotel Stasiun Kota Surabaya?
The closest train, metro, or bus station to POP! Hotel Stasiun Kota Surabaya is Surabaya Kota, 190 m away.
What restaurants are nearby POP! Hotel Stasiun Kota Surabaya?
Restaurants including Warung Nasi Cumi, Kwang Tung and Kartiko Jajan Pasar are popular in POP! Hotel Stasiun Kota Surabaya’s neighborhood which is known as Surabaya Center.
What popular shopping places are close to POP! Hotel Stasiun Kota Surabaya?
Shopping options in POP! Hotel Stasiun Kota Surabaya’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.
What are popular attractions near POP! Hotel Stasiun Kota Surabaya?
POP! Hotel Stasiun Kota Surabaya’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).
7.6
"Nice and clean."
Patrick
|
January 7, 2022
10
"The POP I stayed at is within walking distance to Pasar Atom, ITC etc and ordering grab / gojek is rather easy too."
Miin
|
February 29, 2020
8
"Nice bed, good location, worth for money"
Steafany
|
February 13, 2020
POP! Hotel Stasiun Kota Surabaya
You'll love the exceptional convenience during your stay at POP! Hotel Stasiun Kota Surabaya, located right in the heart of the city center, with an easy access to everything in Surabaya.
The superior services and facilities offered at POP! Hotel Stasiun Kota Surabaya will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundry service offered at POP! Hotel Stasiun Kota Surabaya. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the POP! Hotel Stasiun Kota Surabaya. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at POP! Hotel Stasiun Kota Surabaya. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water is available in some select rooms.
You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at POP! Hotel Stasiun Kota Surabaya, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Around the property
With its convenient location, the hotel offers easy access to all Surabaya has to offer. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 2.4 km away.
Reasons to stay here
Verified reviews score this hotel higher than 87% of accommodations in the city on value for money.
Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.
7.5
Housekeeping
25 mentions
Breakfast
19 mentions
Food & Dining
3 mentions
Taxi
3 mentions
Languages spoken
Internet access
Dining, drinking, and snacking
Cleanliness and safety
Services and conveniences
Access
Getting around
Sports equipment rental
Available in all rooms
Restaurant
8.4
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Extras
The property
Best value! ![]() POP! Hotel Stasiun Kota Surabaya | ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 727 reviews 8.1Location 8.4 | Very good 1263 reviews 7.6Location 8.2 | Excellent 164 reviews 8Location 8.5 | Excellent 927 reviews 8Location 8.2 |
Neighborhood | Surabaya Center | Surabaya Center | Surabaya Center | Surabaya Center |
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"The hotel surrounding is near to market (pasar atom) and very convenience to go everywhere from there."
suwarni | April 2, 2018
Continues stay .....”
This is my fourth booking for POP Hotel Stasiun Surabaya Kota from Agoda. The hotel offering some simple dishes during dinner time (such as Oxtail Soup , Fired Vegetable , Chicken with pepper / BBQ sauce , Fired Rice .......all the foods with a reasonable price and large portions , it’s cheaper than eating in food court / Restaurants (coz no need pay tax and service charge !! ) , although there have some street food stalls nearby , but they all are very dirty and no hygiene .
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Dear Mr. Wai, Warmest greetings from POP! Hotel Stasiun Kota Surabaya.. Thank you for always staying with us and for taking time give positive review to us during your visit, we really appreciate the shared experience during your time at POP Hotel Stasiun Kota. The Hotel location is in the old city of Surabaya where the area also the central business in east java as the Indonesian history. For your references there are many interest places nearest that we suggest you to enjoy, beside heroes monument (Tugu Pahlawan), Suramadu bridge, jembatan merah (red bridge) and Sampoerna house, you can also vist the modern Mall such as Grand City mall only 3km from our hotel. Again thank you very much and hope we could still serve you in some other time in the future. Best regards, Kurniawan Hari WIBOWO Hotel Manager
Better than Diponegoro Branch”
Well,, I found a stain on the bed sheet, head of shower and bathroom mostly when I 0ay closer attention of course. The location is not really good because I have to walk a bit far to find atm and it takes time when I order a food online. The parking lot staff when I come is not really good to help me parking, so I think the management team should teach him more because THANKS TO HIM and DUE TO HIS STUBBORN DIRECTION I bump my side automatic mirror againts the wall. The staff is great because they are smiling a lot, very friendly and communicative. I also love the way the cleaning staff knock on my door to offer me her service. Also love the fact that alfa express inside the hotel that open 24/7. I have tried all 3 pop hotel in surabaya and I think this is the 2nd best of all. But if I have to consider the price as well then this branch is 1st. Well, since I stay here because I want to get some rest from a hectic city life and though I choose this hotel despite a mere curiousity, I am still think that I chose well. I found what I want and get what I need. Thank you for your service Pop! Hotel Stasiun Kota. Well done
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Dear Ms Erlia, Warmest greetings from POP! Hotel Stasiun Kota Surabaya.. Many thanks for the support and for taking time to review us during your last visit with us. We do apologize for the inconvenience experience during your stay at our hotel, and will consider to have action, and with your review rating we have noted and will improve our service in the future. Hope we could provide you a better experiences on your next visit with us here at POP! Hotel Stasiun Kota, Surabaya. Best regards, Kurniawan Hari WIBOWO Hotel Manager
Have all what you need at a convenient location”
I am very impressed with my stay in POP Hotel Waspada. Stayed there three times this year, staffs are exceptional and very friendly. The last time I stayed, she even remembered my name and greeted me with my first name. Convenient location just across from Pasar Atom where is basically the best spot to shop and eat in Surabaya, plus within walking distance from my family's home (this is pretty much the main reason I always stay here). Wi-Fi connection is fast, room is sufficient size, bed is comfortable and TV has a lot of foreign channels. The main drawback I think is the water. I have to run the water in the bathroom for quite a while (15 to 20 minutes) before actually shower as the water almost smells like a gutter, but it smells slightly better after I let it run for a while. I have stayed in 3 different rooms in different floors, and all water in the shower smells the same. It will also be better if room is equipped with hairdryer. Breakfast is just OK (coffee used to have milk to go with it but they no longer provide milk when I stayed there last week), but great deal including the room so no complaint there, moreover, if we are not happy with the food from the hotel, outside foods are cheap and nearby, plus there are multiple choices. Will definitely stay there again next time I visit Surabaya.
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My 2nd time”
This is my 2nd time stay at Pop Hotel Stasiun Kota. I stayed for 2 nights. Strategic location because very near with Pasar Atom. If I go to Surabaya again, off course I will stay here again.
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Dear Ms. Wendy, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya.. Thank you for always staying with us and for taking time to review us during your visit with us, we really appreciate the shared experience during your time at POP Hotel Stasiun Kota. We will keep maintain our services to all of guest and most important thing is make it better the next, We hope we could serve you again in some other time during your trip at Surabaya city. Best regards, Kurniawan Hari WIBOWO Hotel Manager
I will come back”
Love the hotel and the room, minimalistic interior designs with fresh colours are surely welcoming young people. The room is clean, the shower is fantastic. For single or couple, the small room shouldn't be a problem, but for a family it might be challenging. Anyway they have 24hr Alfa Mart (convenience store) at the lobby, which is great to get drinks and snacks at anytime - even though the hotel doesn't have minibar or fridge in the room. Pasar Atum, which might be one of the most popular shopping center in the entire Indonesia is just opposite the hotel, so ladies would love this heavenly location. Breakfast was decent, with only 2-3 types of food to choose but they taste great, so those who complained about breakfast.. duh, how much did you pay to expect a full set of buffet breakfast? Even without breakfast this place is still great. I would rather wake up late and have brunch at Pasar Atum. Love this hotel, and for sure I will be back here next time I'm in Surabaya.
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A Quirky Yet Comfy Place”
As we missed our flights due to a plane crash at Surabaya airport, we booked this hotel last-minute close to midnight. We feel this was a great choice. The room is very modern (the neon-green walls might get too much after a few days though), and the bed was incredibly comfortable and we managed to get the best sleep we've had during our 3-week trip in Bali and Lombok. There's also a 24/7 convenience shop right in the hotel lobby, so you can buy snacks, drinks, and other basic things you might want. We were originally going to just stay that night but because the airlines refused to give us a refund for our three consecutive flights, we thought we might as well stay an extra day to explore the city as we have never been here before, and we were very happy to stay an extra night at this hotel. The breakfast is pretty decent too, for a free one, and you have a few options. They seem to change it up a bit everyday too (note that they don't have a restaurant that serves lunch/dinner). The eco thing is kind of interesting. The hotel purports to be eco-friendly and use solar-panels and things which is great, but then the complimentary water bottle has this massive heavy plastic lid. They do have a water dispenser in the lobby though where you can refill it for free (we read that plastic bottles are a problem in Indonesia and we regret not bringing our own camping water-filter to avoid purchasing water), so maybe request to not have them replace them everyday once you get your first one.
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Value for Money”
The hotel is value for money with local breakfast. Room design is modern and clean. The location is quiet at night but busy at day. To go to the city center will take around 10 mins taxi ride to biggest mall in Surabaya, Tunjungan Plaza, and Kfc, Mcdonald. The train station is quite near. Overall, simple stay and worth for the money we paid.
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Dear Ms.Nur, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya, Thank you for staying with us and for taking time to review us during your visit us. We are really appreciate the shared experience during your time at POP Hotel Stasiun Kota. For adding more interest places beside Tunjungan Plaza, you can visit another which nearest with us. POP! Stasiun Kota location is in the old city of Surabaya where the area also the central business in east java as the Indonesian history. There are many interest places nearest that we suggest you to enjoy, like; heroes monument (Tugu Pahlawan), Suramadu bridge, jembatan merah (red bridge) and Sampoerna house. Hope we could provide you a better experiences on your next visit Surabaya. Best regards, Kurniawan Hari WIBOWO Hotel Manager
clean and good location”
Pop hotel is situated in front of Pasar Atum Mall, of where you could go shopping as well as for it's culinary, and other needs. Pop is a new hotel with colorful room doors, serving a clean and comfortable rooms with a competitive price. No coffee/tea, nor hot drink water in the room, also no hotel slippers.
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Dear Mr. Toh, Warmest regards from POP! Hotel Stasiun Kota, Surabaya.. Thank you for staying with us and also your review for our property, and we are very glad that you enjoyed our room and bed during your stay. We feel sorry for inconvenience matters that not meet your expectation, we provide Coffee and Tea at Morning Bite area until 3.00 PM, and Dispenser for Hot water provide in the same area. And for your reference sleepers as merchandise is available at Front Office with amount only IDR 20.000,net. . Thank you for your valuable feedback and hope we could serve you again in the next. Best Regards, Kurniawan Hari WIBOWO Hotel Manager
Still a good choice for stay in Surabaya ”
This time is my third stay in this hotel within the past one year. The price not expensive , and location is good , easy for take bluebird taxi or Uber /Grab . Staffs are polite and can speaking with English (in Indonesia many hotel staff cannot speaking with English , Especially in budget hotel ) . Cool AC , Hot Shower ....... coz POP hotel is a chain hotel, no need worry about the standard.
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Dear Mr. Wai, Warmest regards from POP! Hotel Stasiun Kota, Surabaya.. Thank you for staying again with us and also your positive comments to our property, We are glad that POP! Hotel Stasiun Kota Surabaya could deliver the requirements as per your expectation, With concern to keep maintain our Services and Clean lines to comfy all of our guest. Again thank you for your review and hope we could serve you again in the next future. Best regards, Kurniawan Hari WIBOWO Hotel Manager
not quite in the city but good”
located near train station. very close to small mall of pasar atum. lots of eateries up to 5pm. but plentiful outside the mall. room has good facilities including safe. WiFi is ok. breakfast just so so. non smoking room but smoking area provided outside dining area. room is new a typical of pop hotel chain. ask for high floor as it has good view. hotel located in old city area (Chinatown). taxi rank just outside the hotel. recommended
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Everything just standart as the price paid”
I stayed Pop Hotel due to attending a church conference for 3 days and the location of the hotel with the church is only walking distance. I had a bad experience while staying in Pop Hotel Teuku Umar Bali, so I may not consider to stay in Pop Hotel if it not because of the location of the conference. But, I can say Pop Hotel Stasiun Kota Surabaya is much cleaner than Pop hotel Bali which traumatized me. Everything ok with the price paid, only the breakfast dissapointed because during my stay the hotel fully booked with the participants of conference, so we have to wait to for the food and the choice were so limited until nothing to eat. Lucky there was a mini market next to restaurant, so we can buy things to eat rather than hoping to get the hotel breakfast.
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Exceptional”
very comfortable room - minimalist concept, new and clean. Nice and helpful staffs, location wise - near pasar atom and stasiun kota, worth the money. Would love to stay here again!
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Dear Mr/Ms. Thema, Warmest regards from POP! Hotel Stasiun Kota, Surabaya. Thank you for your sharing your experience while you stay with us, it's a very great pleasure we could give the best to our guest. We will keep it up and most important to make it better and better, hope we could serve you again in some other time. Best regards, Kurniawan Hari WIBOWO Hotel Manager
a very good hotel”
considering the money we paid, pop hotel exceeded our expectation, after an avg night at ibis budget ( very small room ), we got a spacious room at pop, an ok breakfast , and a very good location. i would recommend this hotel to my colleagues or family
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Dear Ms. Lina, Warmest regards from POP! Hotel Stasiun Kota, Surabaya.. Thank you for staying with us and also your positive comments to our property, We are glad that POP! Hotel Stasiun Kota Surabaya could deliver the requirements as per you and your family expectation, With concern to keep maintain our Services and Clean lines to comfy all of our guest. Again thank you for your review and hope we could serve you again in the next future. Best regards, Kurniawan Hari WIBOWO Hotel Manager
Good Place to Stay for Biz”
I love this hotel, especially the view from my window! the room was sooo good, clean and comfort bed to sleep on. But was so upset about the breakfast, no many option like Pop Hotel Gubeng, the waitress not so friendly, she gave very small portion of veggie! that's not breakfast! but anyway thank you for the 1 night stay, it was good to stay here
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A hotel of its class ”
With the many budget chains in the market today (Oyo, Reddoorz) POP gives a more ideal stay though at a higher price tag (not way too much), but it has the class of its own. The POP I stayed at is within walking distance to Pasar Atom, ITC etc and ordering grab / gojek is rather easy too.
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Poppin' greetings from POP! Hotel Stasiun Kota Surabaya, Thank you so much for staying at POP! Hotel Stasiun Kota Surabaya, and leave awesome rating for the Five-star review about our hotel. We're so glad to read this for the valuable rating and to know you have best experience during your stay with us. We do appreciate for enjoy all the facilities at our Hotel. Will gonna share this rating to all POP! Champs and can be encourage us to have more maintain the consistency for cleanliness and service. Again, thank you and looking forward to welcome you in the next future. Have a Poppin' Day, Satriani M. DAMANIK Hotel Manager
A traveller's gem”
One can pretty much find a criticism in most hotels. As for Pop Hotel, the breakfast doesn't really cater for the average westerner, however, there are two massive shopping malls five minutes away with restaurants. I did ask to change room because of the Islamic call to prayers at 4am, the hotel did so willingly,. Forgot to mention there is a micro convenient store, fantastic!
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Dear Mr. Jason, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya... Thank you for staying with us and we really appreciate the shared experience during your time at POP Hotel Stasiun Kota. We please to heard that you have a great time during your stay and hopefully we could deliver the best as you expected. Again thank you very much for choose us and hope we could still serve you in some other time in the future. Best regards, Satriani M. DAMANIK Hotel Manager
Despite its simplicity ”
POP! has surprisingly plenty of reliable features: hot water, wi-fi, international tv channels, and comfortable bed. Although this hotel is considered as a budget hotel, breakfast tastes surprisingly delicious. Moreover, the staffs are generally friendly and ready to help.
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mantap”
Baru pertama kali sih menginap di pop hotel. Kesan pertama puas.. deket pasar atom, ada alfamart di lobby hotel, banyak makanan juga di dekat hotel.
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Dear Ibu Jessie, Salam Hangat dari POP! Hotel Stasiun Kota Surabaya, Terima kasih kembali memilih POP! Hotel Stasiun Kota sebagai tempat akomodasi menginap selama berada di Surabaya, dan meluangkan waktu ibu Jessie untuk berbagi pengalaman dan kesan baik yang di dapat selama berada di Hotel kami. Kami percaya dengan positif review yang di berikan dapat memicu semangat kami dan tim untuk tetap menjaga kualitas pelayanan dan kebersihan hotel kami bagi semua tamu. Terima kasih sekali lagi dan semoga kami dapat melayani kembali ibu Jessie saat berkunjung di kota Surabaya. Salam, Kurniawan Hari WIBOWO Hotel Manager
Best choice for budget room ! ”
Attractive price with spacious and comfortable room . Although not in the city centre , but there have a bluebird taxi pick up point which outside the hotel . To airport only RP 150K . No need cheating by other local taxi and some fxxxing uber / grab car driver (beware in Indonesia some uber / Grabcar driver will cancel the trip after you boarded in his car , then asking you pay more) . This hotel above the standard for what you paid for . Don’t expect too much in Indonesia.
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Friendly staff and affordable price”
Abit far from center but around the hotel got mini mart and also shopping mall. Some local food stalls too. But regret to inform that the hotel doesnt provide hair dryer.
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Dear Mr/Ms. Wan, Warmest greetings from POP! Hotel Stasiun Kota, Surabaya.. Thank you for your choose and stay at POP! Hotel Stasiun Kota as your accommodation during your visit at Surabaya. We are glad to served you better. We feel sorry for inconvenience matters that happened to you which not meet your expectation. And with your review rating, we will concern to improve about the services to all of our guest. Hopefully you can give us opportunity to serve you better in the next. Best Regards, Kurniawan Hari WIBOWO Hotel Manager