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Pistachio Hotel Sapa
Pistachio Hotel Sapa
Pistachio Hotel Sapa
Pistachio Hotel Sapa
Pistachio Hotel Sapa
Pistachio Hotel Sapa
Pistachio Hotel Sapa

Removed from saved list

9.2

Exceptional

307 reviews

307 reviews

View17
Housekeeping9
Breakfast6
See map

9.3

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Muong Hoa Valley

130 m

Quang Truong Square

170 m

Sapa Culture Museum

180 m

Sun Plaza

200 m

Indigo Cat

240 m

Popular landmarks
Sun World Fansipan Legend

530 m

Cat Cat Ethnic Village

940 m

Ham Rong Mountain

940 m

Love Waterfall

4.7 km

Thac Bac Waterfall (Silver Falls)

7.0 km

Closest landmarks
Sapa Tourist Information Center

230 m

Lao Chai Village

410 m

Sapa Hospital

420 m

Sapa Ethnic School

460 m

Victoria SaPa Spa

470 m

Pistachio Hotel Sapa

No 29, Group 10, Thac Bac street, Sapa town, Sapa district, Lao Cai province, Vietnam, Sapa City Center, Sapa, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sapa City Center part of Sapa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

110 meters to Muong Hoa Valley

Top Value

Check-in [24-hour]

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Golf course [on-site]

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

8 travelers have booked today.

Value for money9.3
Distance to city center0.2km
Location rating9.3
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.8 km

Rooms available at Pistachio Hotel Sapa

Premium Deluxe Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 double bed or 2 single be...
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Superior with Window Double or Twin
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Balcony
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 double bed or 2 single be...
Enter dates to see prices
Family Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 double bed & 2 single bed...
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Presidential Suite Room
...
  • Room size: 127 m²/1367 ft²
  • Mountain view
  • 1 king bed or 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Executive Suite with Balcony
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Presidential Suite,Mountain View
...
  • Room size: 127 m²/1367 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Family Room, City View
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive Suite, Balcony, Valley View
...
  • Room size: 52 m²/560 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Pistachio Hotel Sapa?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Pistachio Hotel Sapa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pistachio Hotel Sapa?

A stay at Pistachio Hotel Sapa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pistachio Hotel Sapa has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pistachio Hotel Sapa?

Wake up to a great continental breakfast at Pistachio Hotel Sapa. Adults can enjoy breakfast offered with an additional charge of 300000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Pistachio Hotel Sapa?

Pistachio Hotel Sapa does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Pistachio Hotel Sapa?

The closest train, metro, or bus station is Sapa Bus Station, 1.5 km away from Pistachio Hotel Sapa.

What restaurants are nearby Pistachio Hotel Sapa?

Pistachio Hotel Sapa’s neighborhood is Sapa City Center which includes popular restaurants such as Sapa Cardamon Restaurant, Pomu Restaurant and Turning In.

What popular shopping places are close to Pistachio Hotel Sapa?

Pistachio Hotel Sapa is located in Sapa City Center area which features shopping places such as Sapa Market, Can Cau Market and Indigo Cat.

What are popular attractions near Pistachio Hotel Sapa?

Pistachio Hotel Sapa is located in Sapa City Center area, which is famous for attractions such as Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

What popular natural sightseeing spots are close to Pistachio Hotel Sapa?

Pistachio Hotel Sapa is located within Sapa City Center, which makes it conveniently close to natural sights including Fansipan Mountain, Muong Hoa Valley and Love Waterfall.

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Explore the neighborhood

What people love about Pistachio Hotel Sapa

  • 10

    Exceptional
    Location

    "Good location, Good room condition and cleaning service, Swimming pool, spa..."

    yeeun

    |

    August 4, 2022

  • 10

    Exceptional
    Staff 

    "The staff of hotel is pretty nice."

    Atiwit

    |

    August 1, 2022

  • 10

    Exceptional

    "We have been traveling in the last year to many places for business, leisure, and this hotel has almost the whole package!"

    Cora

    |

    July 30, 2022

Property ranking|Compared to 394 Sapa properties
See all rankings
Room size
58 sqm.
Location score
9.3/10
Cleanliness score
9.5/10
Value for money score
9.3/10
Bigger than
97
%
of Sapa properties
Better than
96
%
of Sapa properties
Better than
96
%
of Sapa properties
Better than
94
%
of Sapa properties
Overall rating:

9.2

Exceptional
307 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.3
Read all reviews >
What travelers say they love:
There were plent of choices at breakfast too.
Andrea from Vietnam
Group
More about Pistachio Hotel Sapa

More about Pistachio Hotel Sapa

Pistachio Hotel Sapa

Enjoy all the sightseeing options of Sapa with a stay at Pistachio Hotel Sapa.
The facilities and services provided by Pistachio Hotel Sapa ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Sapa. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Pistachio Hotel Sapa. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Pistachio Hotel Sapa include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms. Pistachio Hotel Sapa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Pistachio Hotel Sapa begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's karaoke rooms and bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at Pistachio Hotel Sapa. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel.


Around the property

Visit the sights and local attractions of Sapa during your stay at the hotel. The most well-known nearby local attraction is Cat Cat Ethnic Village which is located just about 930 m away.


Reasons to stay here

Past guests rate facilities here higher than 95% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 96% of accommodations in the city.
This hotel scores higher than 95% of accommodations in the city for its location.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

View

3 mentions

Housekeeping

3 mentions

Breakfast

2 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hiking
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Laptop workspace
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Private bathroom
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

Nhà hàng Tả Van

  • Cuisine: Asian, Local, Vietnamese
  • Menu: Buffet
Location
No 29, Group 10, Thac Bac street, Sapa town, Sapa district, Lao Cai province, Vietnam, Sapa City Center, Sapa, Vietnam
Exceptional
Location

9.3

Airports

  • Dien Bien Phu Airport (DIN) - Vietnam
    134.8 km
  • Wenshan Puzhehei Airport (WNH) - China
    145.8 km

Public transportation

  • Sapa Bus Station
    1.6 km

Hospital or clinic

  • Sapa Hospital
    420 m

Shopping

  • Sapa Market
    1.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    810 m
What's nearby

Popular landmarks

  • Muong Hoa Valley
    130 m
  • Quang Truong Square
    170 m
  • The Stone Church (Holy Rosary Church)
    350 m
  • Sun World Fansipan Legend
    530 m
  • Cat Cat Ethnic Village
    940 m
  • Ham Rong Mountain
    940 m
  • Love Waterfall
    4.7 km
  • Thac Bac Waterfall (Silver Falls)
    7.0 km
  • Ta Phin Village
    7.2 km
  • Fansipan Mountain
    7.4 km

Nearby landmarks

  • Muong Hoa Valley
    130 m
  • Quang Truong Square
    170 m
  • Sapa Culture Museum
    180 m
  • Sun Plaza
    200 m
  • Sapa Tourist Information Center
    230 m
  • Indigo Cat
    240 m
  • Love Market
    320 m
  • Hung's Organic farm
    340 m
  • The Stone Church (Holy Rosary Church)
    350 m
  • Mini Mart
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel children Policy: Child under 6 years old: Free of charge maximum 1 child/room (stay on bed with parent, included breakfast) - Child from 6-11 years old: surcharge 250,000 VND/night (stay on bed with parent, included breakfast) - Child from 12 years old and above: surcharge as adult at 700,000 VND/night (stay on extra bed, included breakfast)
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee300000 VND
  • Distance from city center0.2km
  • Travel time to airport (minutes)300

Extras

  • Breakfast charge (unless included in room price)300000 VND

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges01
  • Number of floors12
  • Number of restaurants01
  • Number of rooms 95
  • Room voltage220
  • Year property opened2018

Parking

  • Daily parking fee0 VND
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Pistachio Hotel Sapa from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.3
Service9.5
Value for money9.3
High score for Sapa
Rating
9+ Exceptional (124)
8-9 Excellent (10)
7-8 Very Good (16)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (36)
Jun - Aug (66)
Sep - Nov (21)
Dec - Feb (37)
All guests (307)
All room types
All languages

Show reviews that mention 

Showing 160 verified guest comments
12345
10.0
Exceptional
yejoo from South Korea
Group
Family Suite
Stayed 2 nights in July 2019

It is the best hotel in sapa👍👍👍”

It is the best hotel. In the staying time with my family , We meet the most kind, nice and smile staff than I have ever visited hotel before. The staff explained the map of the town of Sapa and helped us for safe and special trip. Pistachio hotel facilities are very convenient because there is a swimming pool, spa and roof top bar in the hotel. If we want to see the wide sapa scenery, we can just go to the roof top anytime. At the roof top, we can see the nature downtown of sapa at the daytime, and the a lot of twinkling stars at the night. It's a very beautiful and fantastic experience for us. And every morning, We can taste the kind of vietnam rice noodles that change every day for breakfast. While eating breakfast, It's extra blessing to be able to see the beautiful scenery. Thanks a lot about the pistachio all things. I hope we can meet again. 🙏🙏🙏

Reviewed August 05, 2019

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Dear Yejoo , We would like to express our sincere thanks to you for sharing your amazing experience while staying with Pistachio Sapa It is always a pleasure to know guests are happy with what we offer and that is also our daily goal to do our utmost to ensure the most comfortable stay for each and every guest. Your warm words will be shared with the team, as it is a great source of motivation. We hope you had a great time and surely look forward to your return with your family and friends in the future.

Responded August 05, 2019
Pistachio Hotel Sapa
10.0
Exceptional
Sachin
Couple
Superior with Window Double or Twin
Stayed 1 night in August 2019

Incredible stay”

Pros: - Fantastic views of the valley, be prepared to be blown away - hotel staff we’re very polite and the guest experience was superb. They provided complimentary drinks, cake and even a weather update for the following day with a few gifts attached. Such a nice touch. - The location was a short 10min walk away from Sapa town and easily navigable. Cons: - I really can’t think of any It was truly one of my highlights in Sapa. Pistachio is legitimately a 4 star hotel with 5 star treatment. Will totally recommend anyone heading to Sapa to spend a night there:)

Reviewed August 08, 2019

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10.0
Exceptional
WOAN from Singapore
Solo traveler
Deluxe Double or Twin Room with Balcony
Stayed 1 night in August 2019

One of the best stays I ever had”

Staying at Pistachio could be one of the best experiences I ever had with a hotel. First, they surprised me with a great room upgrade although I only stayed for a night. When I called for room service for dinner, the restaurant staff was very kind to recommend me their signature dish. He later then called me to apologise for long time taken to cook the dish. One sweet housekeeping girl knocked the door and gave me some door gifts. I needed some exchange of cash. It was a Sunday afternoon and the bank was closed. Still the hotel staff was very kind to exchange it with me. I was taking a night bus back to Hanoi and they accommodated with my request of using their swimming pool shower room. In summary all the hotel staffs were friendly and helpful, the hotel is clean, well maintained. I strongly recommend anyone who is visiting sapa to stay there. And for myself, I hope to visit again very soon.

Reviewed August 15, 2019

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10.0
Exceptional
Sarah from Australia
Solo traveler
Deluxe Double or Twin Room with Balcony
Stayed 2 nights in April 2019

Stunning view, beautiful hotel, great service”

Thoroughly enjoyed my stay at Pistachio Hotel. The room was beautiful with a surreal mountain view. The staff were very friendly and helpful. The restaurant in particular was fantastic. The host taught me all about the local food and where the produce for my meal had been sourced locally. He was very knowledgeable and obviously very proud of his restaurant and area. I would absolutely recommend Pistachio. I wish I had longer there.

Reviewed April 21, 2019

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Dear Ms.Sarah, Thank you for choosing Pistachio Hotel Sapa and sharing your review our hotel. We love to know that you were satisfied with our service. Your compliments on beautiful room, friendly and helpful staff, fantastic restaurant...encourage us and make us keep good service. Thank you for your recommend Pistachio Hotel Sapa. I also wish you could stay longer here. Hope traveling will bring you back to Sapa soon. Pistachio Hotel Sapa - Managed by Viet Orient Hospitality

Responded May 18, 2019
Pistachio Hotel Sapa
8.8
Excellent
Lawrence from Singapore
Family with teens
Deluxe Double or Twin Room with Balcony
Stayed 3 nights in December 2019

Nice New Hotel”

Relatively new hotel (about one year). Room is relatively large and it is clean. Breakfast food is the same every day but good. Walking distance to central square and Sun Plaza. Excellent staff headed by a exceptional manager. That makes the difference and also our stay in the hotel very memorable. Will recommend this hotel to stay when you are in Sapa.

Reviewed December 17, 2019

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Dear Lawrence, Thank you so much for choosing Pistachio Hotel to be your host during your trip to Sapa. We are absolutely delighted to see that you were satisfied with our , room , staff, location, facilities, , breakfast and surprising things sent to you. Your praises will be a pleasure to share your comments with the team. Should you wish to create another Sapa story with us, we will always be here to welcome you back. Sincerely, E commerce Manager.

Responded January 29, 2020
Pistachio Hotel Sapa
9.2
Exceptional
Denis from Singapore
Couple
Superior with Window Double or Twin
Stayed 2 nights in November 2019

Amazing service”

Booked for 2 nights stay at this lovely hotel. Service staff was extremely professional and helpful. We had an enjoyable time staying at this hotel. Definitely will book with them again for the next trip. If there is something to improve, wished there was a map of sapa that shows all attractions/places of interest or information provided to guests.

Reviewed November 23, 2019

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10.0
Exceptional
Pusacha from Thailand
Couple
Superior with Window Double or Twin
Stayed 1 night in February 2020

Staff is very good. They have a good recommendation and friendly. The location is grest.”

The room is clean and beautiful view. The hotel is near Sapa lake and train to Fan Si pan mountain. I love this here and recommend to all of you if you go to Sapa

Reviewed February 14, 2020

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9.2
Exceptional
Tan from Singapore
Solo traveler
Premium Deluxe Double or Twin Room
Stayed 3 nights in December 2019

Great place to stay !”

Hotel is new, room is clean and well furnished. Near to Sapa town and staff are nice and speak good English. Enjoyed my stay, however some noise in the early morning from the villages. Overall highly recommended.

Reviewed December 05, 2019

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Dear Mr Tan, Thank you so much for choosing Pistachio Hotel to be your host during your trip to Sapa. We are absolutely delighted to see that you were satisfied with our landscape, room cleanliness, staff, location, facilities, gardens, breakfast and surprising things sent to you. Your praises will be a pleasure to share your comments with the team. Should you wish to create another Sapa story with us, we will always be here to welcome you back. Sincerely, E commerce Manager.

Responded January 29, 2020
Pistachio Hotel Sapa
10.0
Exceptional
Soon from Australia
Couple
Premium Deluxe Double or Twin Room
Stayed 7 nights in April 2019

Excellent hotel, wonderful staff”

We stayed seven nights here and the staff did everything to make our stay as welcoming as possible. The room was fantastic, with great views of Sapa, with comfortable beds with a limited gym and a swimming pool. The buffet breakfast was good, with a good range of food and variety. Highly recommended.

Reviewed May 07, 2019

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Dear Ms. Soon, It is great for us to have you at Pistachio Hotel Sapa and your 7 night stay with us is so impressed. We thank you for what you shared with us at the hotel and write here for us and other guests to know. Your compliments on our fantastic room, great view, comfortable bed, good breakfast... is the best motivation for us. We will keep our good job to service our lovely guest like you. Come back with us soon! Best regards, Pistachio Hotel Sapa - Managed by Viet Orient Hospitality

Responded May 18, 2019
Pistachio Hotel Sapa
10.0
Exceptional
Ana from Vietnam
Group
Family Suite
Stayed 2 nights in December 2020

Great experience all-around!”

Arriving at the hotel, you will be welcomed by very courteous and helpful staff. Some may speak only a bit of english but you’ll get by, that’s not a big issue cause if they can’t communicate with you rest assured that some other staff will approach you. You’ll be well taken care of all through out. Facilities are top notch. Actual published photos are what you will see. If you want to go on tours, the reception has good recommendations. We tried the affiliated local tour guide, worth it and the tour guide speaks english fluently. They also recommended the use of their van for a price for our DIY Cat-Cat tour. After that long walk, having a driver is heaven sent. The views are amazing, especially the one at the rooftop with the infinity pool. Breakfast buffet is already included and i liked the food and their presentations. Accessibility and Location is also great. It’s not too far the town that you’ll get tired of walking about but the not too near that you’ll have trouble sleeping.

Reviewed December 25, 2020

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9.2
Exceptional
Thanh from Vietnam
Couple
Deluxe Double or Twin Room with Balcony
Stayed 2 nights in November 2018

Nice hotel”

We had 2 days in Sapa and I decided to pick this hotel. Good staffs, clean room, nice room style ...

Reviewed November 25, 2018

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Dear Thanh, Thank you very much for choosing and staying at Pistachio Hotel Sapa. We are happy to know that you were satisfied with our hotel and service. Your comment is our best motivation to keep good service. Wish you all the best and come back Pistachio Hotel Sapa soon. Thank you Hoang Thi Thanh Huyen Director of Sales & Marketing Viet Orient Hospitality Set up and Manage Pistachio Hotel Sapa

Responded January 02, 2019
Pistachio Hotel Sapa
10.0
Exceptional
kusuma from Thailand
Couple
Superior with Window Double or Twin
Stayed 2 nights in February 2020

Very gorgeous hotel!!”

Very thing really perfect!! The staffs, facilities, foods, room and location are so nice!! If I go to sapa will stay in Pitachio again for sure!!

Reviewed February 14, 2020

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10.0
Exceptional
lee from Australia
Family with teens
Family Suite
Stayed 2 nights in December 2018

nice, clean and new ”

super like the new hotel was so clean and nice

Reviewed April 04, 2019

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Dear Mr Lee, Thank you very much for your choosing and staying at Pistachio Hotel Sapa. We are so happy to know that you were satisfied with our services. Your compliment is our motivation to keep good service to serve our lovely guests like you. Hope travel will bring you back Pistachio Hotel Sapa soon. Best regards, Pistachio Hotel Sapa Team - Managed by Viet Orient Hospitality.

Responded April 09, 2019
Pistachio Hotel Sapa
8.8
Excellent
Rahmat from Indonesia
Family with young children
Superior with Window Double or Twin
Stayed 2 nights in January 2020

Satisfying but plenty room for improvement!”

The hotel is overall nice, but for the price it has been in top 25% of the hotel in Sa Pa. Good things: great location and great view, bathtub, spacious room, varied option for breakfast. Things to improve: cleanliness (room is a bit smelly and dusty), and the aircon is not working properly, somehow the hotel has lots of potential but it gets a bit dodgy and tacky by its design.

Reviewed January 19, 2020

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8.4
Excellent
My from Vietnam
Family with teens
Deluxe Double or Twin Room with Balcony
Stayed 2 nights in July 2019

Perfect”

Highly recommend and definitely will come back in the near future. By the way, welcome cake is quite delicious. Breakfast is quite good, however, you should provide more staffs to collect dirty dishes for us rather than we need to collect it and ask the staffs to take it away.

Reviewed July 24, 2019

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Dear Sir and Madam, Thank you so much for choosing Pistachio Hotel to be your host during your trip to Sapa. We are absolutely delighted to see that you were satisfied with our food like cake and breakfast breakfast. Your comments always help us to improve our service. Should you wish to create another Sapa story with us, we will always be here to welcome you back. Sincerely, The Hotel Management Team

Responded August 05, 2019
Pistachio Hotel Sapa
10.0
Exceptional
Nga from Vietnam
Family with teens
Deluxe Double or Twin Room with Balcony
Stayed 3 nights in July 2019

Great hotel”

Great view through a wide balcony, impressive interior decorations, friendly staff, good services, value for money, definitely will come back

Reviewed July 30, 2019

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Dear Ms Nga, Thank you so much for choosing Pistachio Hotel to be your host during your trip to Sapa. We are absolutely delighted to see that you were satisfied with our Hotel , room cleanliness, staff, location, facilities, gardens, breakfast and surprising things sent to you. Your praises will be a pleasure to share your comments with the team. Should you wish to create another Sapa story with us, we will always be here to welcome you back. Sincerely, The Hotel Management Team

Responded August 05, 2019
Pistachio Hotel Sapa
9.2
Exceptional
HAI from Vietnam
Family with young children
Family Suite
Stayed 1 night in June 2019

New and clean hotel, good location, very friendly and helpful staff”

Booked Family suite which includes 2 bed room (1 twin and 1 double). Hotel is very new and clean. Very good location, just 5 minutes walk to Sunplaza, the church. Very friendly and helpful staff. They arranged for me to check in early around 9:00 AM after our breakfast. Swimming pool is available but it is very small but clean. Dinner at the hotel restaurant is a bit more expensive than dinner out but the foods are very delicious.

Reviewed June 10, 2019

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Dear Mr. Hai Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. We look forward to seeing you on your next trip to Pistachio Hotel! Best Regards, Tran Hien, Guest Service Manager

Responded July 07, 2019
Pistachio Hotel Sapa
10.0
Exceptional
Pantamit from Thailand
Group
Premium Deluxe Double or Twin Room
Stayed 1 night in October 2019

Good service”

Good service mind from girl staff but the man staff is not good.

Reviewed October 14, 2019

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10.0
Exceptional
Tracey from United Arab Emirates
Group
Superior with Window Double or Twin
Stayed 1 night in August 2019

Great customer service”

This hotel went above and beyond in the customer service. They came and delivered cake while we were out and left a gift when turning down The rooms. We loved it. Only negative points were the speed of service at the rooftop bar - 25 minutes for the coffee to be prepared, and the loud karaoke at a neighbouring hotel.

Reviewed August 16, 2019

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9.2
Exceptional
Calvin from United States
Couple
Executive Suite with Balcony
Stayed 4 nights in March 2020

Exceptional”

View from this hotel is breath taking. Highly recommend to anyone who wishes to wake up to the sight of the valley. Staff here are perfectly trained especially the fact that almost all speak some English for a hotel in the mountains. Food had its part where it could be improved on but breakfast is for sure one of the best I've had from a hotel in a while. It is a small selection but its fresh and authentic.

Reviewed March 12, 2020

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