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Phu Van Resort and Spa
Phu Van Resort and Spa
Phu Van Resort and Spa
Phu Van Resort and Spa
Phu Van Resort and Spa
Phu Van Resort and Spa
Phu Van Resort and Spa

Removed from saved list

7.5

Very good

132 reviews

132 reviews

Breakfast2
Housekeeping2
Beach1
See map

7.5

Very good

Location rating score

Very good location - 2.3 kilometers from city center
Parking
FREE
Popular landmarks
Long Beach 1.6 km
Phu Quoc Waterfall 3.5 km
Duong Dong Market 4.5 km
Ho Quoc Temple 9.5 km
Sao Beach 14.8 km
Phu Quoc Prison 15.9 km
Phu Quoc Countryside 16.5 km
Vinwonders Phu Quoc 22.7 km
Vinpearl Safari 23.5 km
Nearby landmarks
Boutique ha spa 1.4 km
Sieu Thi Con Mart 1.4 km
Nuoc Hoa Tan Hao 1.5 km
Long Beach 1.6 km
Peppers in Phu Quoc chez Le Ho 1.7 km
Airport viewpoint 1.7 km
Landing Airplanes 1.7 km
Ngoc Hien Pearl Farm 1.8 km
Su Muon Pagoda 2.0 km
Coi Nguon Museum 2.0 km
Newly renovated

Phu Van Resort and Spa

126 Tran Hung Dao Street, Duong Dong, Cửa Lấp, Phú Quốc Island, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cửa Lấp part of Phú Quốc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Spa

Swimming pool [outdoor]

Check-in/out [express]

BBQ facilities

Value for money7.4
Distance to city center1.5. Km
Location rating7.5
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport2.8 km

Rooms available at Phu Van Resort and Spa

Very good
Room comfort & quality

7.7

Bungalow Double or Twin
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
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Superior Room Double or Twin
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed or 2 queen beds
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Premium Deluxe
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
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Grand Suite
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds or 1 queen be...
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Phu Van Suite
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
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Suite
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
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Suite(1 Double Bed)
...
  • Room size: 45 m²/484 ft²
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Single room - Premium - De Luxe
...
  • Balcony/terrace
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Double Com
...
  • Balcony/terrace
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Frequently asked questions

Does Phu Van Resort and Spa have a hot tub?

A hot tub is one of the facilities available at Phu Van Resort and Spa.

What time is check-in and check-out at Phu Van Resort and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Phu Van Resort and Spa?

For those who wish to drive their own cars, Phu Van Resort and Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Phú Quốc Island with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Phu Van Resort and Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Phu Van Resort and Spa. Adults can enjoy breakfast offered with an additional charge of 180000 VND if not included in the room rate.

What are my dining options at Phu Van Resort and Spa?

Phu Van Resort and Spa features 2 on-site restaurants for your dining convenience.

Can special events be hosted at Phu Van Resort and Spa?

Your special occasion or event can be hosted at one of the 2 versatile venues.

Can business events be hosted at Phu Van Resort and Spa?

The 2 venues can accommodate up to 2 people.

What is the smoking policy at Phu Van Resort and Spa?

Phu Van Resort and Spa does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to Phu Van Resort and Spa?

The closest airport to Phu Van Resort and Spa is Phu Quoc International Airport, 2.7 km away.

What restaurants are nearby Phu Van Resort and Spa?

Phu Van Resort and Spa’s neighborhood is Cửa Lấp which includes popular restaurants such as May Restaurant, CAMI Restaurant & Bar and Baikal Phu Quoc Restaurant.

What are popular attractions near Phu Van Resort and Spa?

Phu Van Resort and Spa is located in Cửa Lấp area, which is famous for attractions such as Boutique ha spa.

What popular natural sightseeing spots are close to Phu Van Resort and Spa?

Phu Van Resort and Spa is located within Cửa Lấp, which makes it conveniently close to natural sights including Phu Quoc Waterfall, Peppers in Phu Quoc chez Le Ho and Suoi Tranh Waterfall.

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Explore the neighborhood

Overall rating:

7.5

Very good
91 reviews
Cleanliness
7.9
Facilities
7.2
Location
7.5
Read all reviews >
More about Phu Van Resort and Spa

More about Phu Van Resort and Spa

Phu Van Resort and Spa

Take everything available in Phú Quốc Island with a comfort stay at Phu Van Resort and Spa. Enjoy the ocean, or just watch it with a refreshing drink. Just 15.0 km from Sao Beach, you can enjoy some beach time with a stay at Phu Van Resort and Spa.
Phu Van Resort and Spa offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the resort make it easy to plan your day trips, sightseeing, and more around Phú Quốc Island. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site.
The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the resort's on-site fireplace will keep you warm. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Phu Van Resort and Spa guarantee a comfortable stay for all travelers. Some rooms at Phu Van Resort and Spa are equipped with air conditioning for your convenience. Some rooms at Phu Van Resort and Spa include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Phu Van Resort and Spa. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions.
Phu Van Resort and Spa has vending machines for 24-hour available light snacks and/or drinks. Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Recreational facilities at Phu Van Resort and Spa are designed for escape and relaxation. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling, non-motorized water sports and diving. Water sports are incredibly convenient with canoes provided by Phu Van Resort and Spa.
Have fun without traveling far, by taking advantage of the mini golf course, dart board, ping-pong table, yoga room, golf course on site and hiking trails at Phu Van Resort and Spa. Have fun with your friends or family, or even meet new people at the library, games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Phú Quốc Island while in the city. The best way to remember your time in Phú Quốc Island is with a nice gift at Duong Dong Market located about 4.5 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 92% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Phú Quốc Island.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Breakfast

7 mentions

Beach

6 mentions

Swimming Pool

4 mentions

Housekeeping

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Russian
  • Ukrainian
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Karaoke
  • Massage
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Private beach
  • Pub crawl
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
Restaurants on site

Myrtle

  • Menu: Buffet, A-la-carte
Location
126 Tran Hung Dao Street, Duong Dong, Cửa Lấp, Phú Quốc Island, Vietnam
Very good
Location

7.5

Airports

  • Phu Quoc International Airport (PQC) - Vietnam
    2.8 km
  • Sihanouk International Airport (KOS) - Cambodia
    57.9 km

Public transportation

  • Hon Thom Cable Car
    17.4 km

Hospital or clinic

  • jomka mrech phu vog
    3.0 km

Shopping

  • Duong Dong Market
    4.5 km

Convenience store

  • On-site
What's nearby

Popular landmarks

  • Long Beach
    1.6 km
  • Phu Quoc Waterfall
    3.5 km
  • Duong Dong Market
    4.5 km
  • Ho Quoc Temple
    9.5 km
  • Sao Beach
    14.8 km
  • Phu Quoc Prison
    15.9 km
  • Phu Quoc Countryside
    16.5 km
  • Vinwonders Phu Quoc
    22.7 km
  • Vinpearl Safari
    23.5 km

Nearby landmarks

  • Boutique ha spa
    1.4 km
  • Sieu Thi Con Mart
    1.4 km
  • Nuoc Hoa Tan Hao
    1.5 km
  • Long Beach
    1.6 km
  • Peppers in Phu Quoc chez Le Ho
    1.7 km
  • Airport viewpoint
    1.7 km
  • Landing Airplanes
    1.7 km
  • Ngoc Hien Pearl Farm
    1.8 km
  • Su Muon Pagoda
    2.0 km
  • Coi Nguon Museum
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children under 6 years old will be free of charge.

    Children from 6 years to 11 years old will be charge VND 360.000/child for breakfast when sharing bed with parents.

    Children from 12 years old and over will be charged as adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee150000 VND
  • Distance from city center1.5. Km
  • Travel time to airport (minutes)5

Extras

  • Breakfast charge (unless included in room price)180000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Number of bars/lounges3
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 75
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2020

Parking

  • Daily parking fee0 VND

Reviews of Phu Van Resort and Spa from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.9
Facilities7.2
Location7.5
Room comfort and quality7.7
Service7.5
Value for money7.4
High score for Phú Quốc Island
Rating
9+ Exceptional (20)
8-9 Excellent (17)
7-8 Very Good (17)
6-7 Good (6)
<6 Below Expectation (21)
Time of the year
Mar - May (8)
Jun - Aug (7)
Sep - Nov (24)
Dec - Feb (42)
All guests (91)
All room types
All languages

Show reviews that mention 

Showing 81 verified guest comments
12345
8.7
Excellent
Jielei from China
Couple
Superior Room Double or Twin
Stayed 2 nights in October 2014

Good Value”

Nice swimming pool, beautiful garden, warm staff

1.Ocean thanks to Phu Van for very good service of check in. They picked us up at the airport, and I had not spend a minute for waiting them. I only spend 1 minute on check in, as they have arranged all before I arrived, including a nice decorated sweet room. And I was so lucky to be promoted to a very nice room, just beside the swimming pool as they realized it was a journey for my wedding anniversary. 2. Nice swimming pool, big enough and clean. 3. Helpful staff although it is not every one could speak English, but they helped to find the right person for assistant. Suggestion: There should be a waitress in SPA room could speak fluent English, as the misunderstanding occuered during our stay in Phu Van.

Reviewed October 10, 2014

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8.0
Excellent
Joseph from United States
Couple
Superior Room Double or Twin
Stayed 4 nights in October 2014

Great pool”

Awesome pool, near the beach, cleanliness

We stayed at Phu Van for 5 days and 4 nights, and had a great time. The pool was fantastic, definitely the best one we saw in Phu Quoc. Hotel staff are really friendly and nice, although some times we'd have a hard time trying to communicate in English. We were upgraded to one of the bungalows by the pool for free which was really great. We also appreciated being picked up for free at the airport, and the staff's help arranging taxis for us to visit the night market downtown and Sao Beach (the best beach in the island, about 30 min. from the hotel in a bumpy road, but definitely worth the visit). In terms of improvements, the restaurant is not up to the same levels as other services; the food we ordered for our first dinner was undercooked. We didn't eat there again except for the breakfasts which were included. Those were nice, but had too many Russian salads and not many other dishes to choose from. Otherwise we had a great time at Phu Van.

Reviewed October 07, 2014

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8.0
Excellent
Sean from United States
Couple
Bungalow Double or Twin
Stayed 1 night in December 2013

Great on the surface, but so-so beneath.”

Nice Location, Comfortable Rooms, Good Atmosphere

We stayed at the Phu Van Resort for one night for my girlfriend`s birthday. The hotel is a great-looking place. The scenery is beautiful and the room arrangement around the pool is great. The room was very upscale with a very big bed and nice interior decoration. However, the longer we stayed, the more problems we had with the hotel. We found that our light in the bathroom didnt work. Shortly after, we found that there was no hot water in the shower. We called the front desk to ask for help, but they responded that having no hot water should be expected because they havn`t turned it on yet. You`d think the hot water would be ready once guests actually get to the room instead of finding out for yourself once you get in the shower. After waiting for a while for the front desk to send help, I flagged down a maintenance worker instead and he helped us out. He turned the hot water on but couldn`t fix the light. I can`t comment on the staff as a whole, but some staff were friendly while others were fairly cold and unhelpful. Overall, our stay was mostly pleasant but not worth the money we paid for the room, especially since the facilities weren`t full working. I`d suggest reminding the staff to turn on your hot water before you get to the hotel.

Reviewed January 10, 2014

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7.3
Very good
Clara from United Kingdom
Group
Deluxe Room
Stayed 2 nights in February 2014

Beautiful hole with amazing swimming pool”

Swimming pool, near beach, friendly staff

Phu Quoc island was a fantastic resort to visit. The hotel was located a couple of minutes walk to the beach which was gorgeous and very clean. The hotel was modern and clean, however the rooms are badly designed. The light switches are behind the pillow near the bed so when I moved during the night all the lights went on! The other drawback was the bathroom, I completely understand that a lot of bathrooms are wet rooms but the shower was basically on top of the toilet, with the sink right at the other end of the room so you had to walk through the water to get to the sink? Did not make sense! Having said this, the biggest plus this hotel has is the swimming pool! It is gorgeous! Padded sun loungers and perfect temperature in the pool! Breakfast was also very good and the staff did everything they could to keep you happy. The pool alone would make us return to this hotel and how closely it was situated to the beach. We also benefitted from a free shuttle to the airport.

Reviewed February 21, 2014

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10.0
Exceptional
kenneth from United Kingdom
Couple
Bungalow Double or Twin
Stayed 10 nights in February 2017

Good value and good location ”

This place is ideally situated as it is far enough from town to be quiet but near enough to get to for the night market etc. The room to get is definitely a poolside bungalow ,clean,comfy ,good air con and large bathroom ,free water tea and coffee plus minibar, nice and shady under the palm trees and by the side of one of the best pools in the area .access to the beach is easy ,straight through a smaller resort down to beach chairs and restaurant .The breakfasts are good and varied and the restaurant itself does serve good food with vegetarian option which we found no problem in all Vietnam .We spent ten nights at this resort and did look at lots of others during our stay and decided we were better off here .best pool ,helpful staff ,they try really hard to provide everything ,just ask nicely !! and better quality motorbikes to rent . Overall a good deal and pleasant place for individuals and families . Would come back here for sure Ken and Caroline

Reviewed February 19, 2017

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Dear Kenneth, On behalf of management, thank you for choosing Phu Van Resort for your vacation. We hope that your stay was pleasant and that our services were acceptable to you. Please let us know if there's any ideas that we might make improvements in the services, your truly constructive comment will improve our services more better. We ‘re very honour to welcome you back Phu Van Resort next time. Best regards, Phu Van resort & Spa Phu Quoc

Responded November 30, 2018
Phu Van Resort and Spa
9.2
Exceptional
Serena
Couple
Superior Room Double or Twin
Stayed 11 nights in December 2017

Excellently positioned hotel”

Me and husband stayed here for 11 nights in December and we had a very pleasant stay. We had a bungalow room near the bottom end of the resort, where the gym, pool and way to the beach were. We are both gym goers so we’re very happily surprised to find out there was a gym (even if it was basic it’s better than nothing!) The pool was really long and decent size. We never had trouble getting a sun lounger as well as most of the time we were the only people by the pool! The pool staff were very friendly and were always more than happy to provide us with towels etc. The breakfast was very nice, with a selection of fruit, pastries, yogurt, salad bar, omelette station and hot selection that changed every day - my favourite was the sticky rice with bacon and egg (SO delicious!) The room was nice, with a minibar and aircon. They even laid out a nice display of flowers on the bed on our arrival (see pics). The hotel overall was very good for the price you pay and excellent location!

Reviewed December 21, 2017

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Dear Serena, On behalf of management, thank you for choosing Phu Van Resort for your vacation. We hope that your stay was pleasant and that our services were acceptable to you. Please let us know if there's any ideas that we might make improvements in the services, your truly constructive comment will improve our services more better. We ‘re very honour to welcome you back Phu Van Resort next time. Best regards, Phu Van resort & Spa Phu Quoc

Responded November 30, 2018
Phu Van Resort and Spa
6.3
Good
stuart from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in January 2014

Good hotel, average breakfast”

pool. room. clean

Phu Van is a fairly new hotel, it boasts a lovely big pool with plenty of sun loungers and clean towels always available. We booked a standard room which was a very good size and was clean & tidy. The biggest let down in the room was the bed, although it was huge it was like sleeping on concrete! I usually like a firm bed but this is quite literally like lying on a concrete slab! The buffet breakfast could have been good but no effort was made to cover food items to stop the flies crawling all over it, there were hundreds of flies on pretty much all items of breakfast so we just stuck to toast and jam most mornings! Some members of staff were quite friendly, such as the pool staff and breakfast staff, but more often the staff were not that friendly, especially reception staff unfortunately. A smile and a hello would go a long way! Overall the hotel is in a good location and very close to a gorgeous beach and I would recommend it.

Reviewed January 14, 2014

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8.0
Excellent
Ngan from Vietnam
Family with young children
Superior Room Double or Twin
Stayed 3 nights in October 2015

Worth for Money”

Room, Cleanliness, Money

I think the Delux room is worth the price with breakfast buffet. I like the cleanliness there. The room maid cleans our room every day. Bathroom is big. I recommend you booking Superior instead of Superior cos there is no difference between the two except for Delux is a big larger than Superior. Hot water, airconditioning, fridge. Free tea bags and coffee and a welcomed dish of fruits. Early check-in is allowed without any fee. You just need to contact the sale manager, asking them to prepare for you. Kind of nice to us. The swimming pool is large. Though it doesnt have its own beach, you can easily access the beach by crossing a small alley then going through another resort. There is no restriction for you to enter the other resort. Hope you will enjoy your trip in Vietnam.

Reviewed October 14, 2015

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9.3
Exceptional
Susan from United States
Couple
Bungalow Double or Twin
Stayed 9 nights in January 2014

New resort with awesome that kept getting better”

Pool, close location to the beach (but it's not on the beach), staff

This is a brand new resort that has great potential. The pool is awesome. They are developing the gardens and over time it will be even more beautiful. It is a short walk to the beach but they don't have a designated beach chairs (or they didn't tell us about them)-they should partner with someone. We stayed 7 days and every day I would see some improvement in how they were operating. Airport shuttles was a nice feature. They need to do some promotions to build their bar and restaurant business as they are not competitive with great choices on the beach and town. So we never really tried the food except for the breakfast buffet which was very nice with lots of choices. It is far from town..about an hour walk. But local taxis are available. The staff is all learning and trying very hard. Not everyone speaks english but enough do so it's not an issue.

Reviewed January 22, 2014

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8.0
Excellent
thia from Singapore
Couple
Superior Room Double or Twin
Stayed 3 nights in May 2016

Good service location and staff, it was raining off season”

The resort staff were good, carried my bag , the toilet leaked on the last day, they wanted me to change room, however it did not leak further. got to cross the road for the beach, however cannot swim on the beach , high wave and current. breakfast average. location is 3 KM from city centre, should have booked nearer. Spa was closed. off season period. Rained during the 3 days I stayed. fishing for squid, there was the rain and no squid. overall enjoyed the trip and the seafood.

Reviewed May 25, 2016

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9.7
Exceptional
Danny from Australia
Couple
Bungalow Double or Twin
Stayed 2 nights in September 2014

Awesome pool bungalows”

Clean pool, close to many eating places, good layout

Staff were friendly and the complimentary airport pickup was faultless with the driver waiting for us at the airport. Whilst it rained the entire time we were here (3 nights ) it didn't spoil our time here. Although they had bicycles for use to go into town we chose to walk the 15km with the umbrellas the resort provided on one occasion but as there were so many great places to eat close by only did this once. There was a particular place with 8,000 vn beers just to the left outside gates and they have fresh seafood they will BBQ. We had tuna with rice at only 150,000 vn for the two of us and it was awesome. The air con is good and although the beds felt hard to sit on they were surprisingly comfortable.

Reviewed September 26, 2014

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9.0
Exceptional
Vu from Vietnam
Couple
Deluxe Room
Stayed 3 nights in February 2014

GREAT!”

Swimming Pool, Nice Staff, Superb Room

I've left the other resort to go directly to here, and it changed my mind 360 degrees. Very nice place, nice staff, nice swimming pool, not quite close to the beach but not to far. Comparing with the other resort, the price is okay.

Reviewed February 08, 2014

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8.0
Excellent
Thai from Vietnam
Couple
Deluxe Room
Stayed 2 nights in January 2014

An okay experience”

The bed, the pool and it's close to the beach

As soon as i walked in the room. It was very nice and new, but there was also the smell of new paint, so that's probably a minus. There were 2 single beds, as a couple, we wanted a big bed for 2. We then asked to change but seemed like they didnt want to give us another room. They did come up and help to combine the two beds together but it didnt work. So we both had to sleep in one bed. The bathroom was nice and clean. But a big minus has to be the internet. You can easily find their internet pretty everywhere in the hotel, but the speed was very slow and sometimes it didnt even work for me. I did like that the hotel is very close to the beach, you just need to walk for like 2 minutes and you will be at the beach. The pool is also very nice, i loved it. I like the garden. And i think the staffs were pretty friendly and helpful. But the price was a bit high, so i did expect more than that.

Reviewed January 09, 2014

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9.0
Exceptional
Ksenia from United States
Couple
Superior Room Double or Twin
Stayed 3 nights in November 2014

Great hotel on Long Beach”

friendly staff, big pool, cozy rooms

This is a very nice hotel. We've been upgraded to the pool bungalow for free. My husband has asked the staff to decorate our room for my birthday and they did a beautiful job. Hotel is located in the second line from the beach, so about 50 meters away. It's safe, clean, and colorful. Breakfast is ok - it's a local buffet with some western dishes.

Reviewed November 17, 2014

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9.3
Exceptional
patricia from France
Couple
Superior Room Double or Twin
Stayed 5 nights in November 2014

Great stay ”

Wonderful staff , perfect room , right size hotel

We were very kindly welcomed and upgraded to a bunglow room as there was building work going on in the main building . All the staff were extremely welcoming , and attentive , special thanks to Michael. The hotel is just the right size with a great pool .

Reviewed November 20, 2014

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9.3
Exceptional
Helene from France
Group
Deluxe Room
Stayed 4 nights in October 2014

Great swimming pool and staff”

Huge pool/friendly staff/comfy beds

We stayed there 3 nights. We had a bungalow close to the pool, room and bathrooms were spacious and very comfy. Staff are very friendly and smily. The beach near by is not the best one but has many restaurants.

Reviewed October 08, 2014

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5.7
Mary from Belgium
Family with teens
Deluxe Room
Stayed 4 nights in December 2013

Very nice island.”

Location, Pool and the size of the rooms

Overall our stay was very pleasant. The hotel is conveniently situated near a rather nice beach. The staff were courteous but lacked the competence to deal with even a basic enquiry which was rather frustrating at times. We were also rather shocked at the state of the toilets adjacent to the breakfast room and to the pool which was a shame considering that the rest of the resort was kept very clean.

Reviewed January 07, 2014

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10.0
Exceptional
Robert from Australia
Couple
Superior Room Double or Twin
Stayed 2 nights in November 2014

Good value for money”

Pool, rooms, staff

Good breakfast, nice poolside bungalows with big bathrooms, a huge pool, and a short walk to the beach. The manager is extremely helpful and welcoming. We will definitely stay here next time.

Reviewed November 28, 2014

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6.3
Good
Gerlinde from Germany
Solo traveler
Superior Room Double or Twin
Stayed 3 nights in December 2014

good”

.

the bungalows are very good and clean but the rooms are not up to a 4 star hotel - some of them do not even have a window - we were forced to take the dinner at New Years Eve for 1,5 Million each! The food was not even near to be worse that much money and the event was boring. There is no own beach acces Stuff was very friendly and helpful and the breakfast was very good

Reviewed January 11, 2015

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8.4
Excellent
thien from Vietnam
Couple
Bungalow Double or Twin
Stayed 1 night in March 2018

Very Nice”

If you into quiet and relaxing place, this place is really nice. Breakfast was good, many choices for both western and Vietnam food. Will come back again.

Reviewed March 05, 2018

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