Travelling to Vietnam? Read all updated requirements before you book.
Phoenix Sapa Hotel
Phoenix Sapa Hotel
Phoenix Sapa Hotel
Phoenix Sapa Hotel
Phoenix Sapa Hotel
Phoenix Sapa Hotel
Phoenix Sapa Hotel

Removed from saved list

9.2

Exceptional

42 reviews

42 reviews

See map

8.8

Excellent

Location rating score

Excellent location - 80 meters from city center
Parking
FREE
Popular landmarks
Ham Rong Mountain 650 m
The Stone Church (Holy Rosary Church) 860 m
Quang Truong Square 1.0 km
Muong Hoa Valley 1.1 km
Sun World Fansipan Legend 1.5 km
Cat Cat Ethnic Village 2.1 km
Love Waterfall 3.6 km
Ta Phin Village 6.7 km
Thac Bac Waterfall (Silver Falls) 7.7 km
Fansipan Mountain 8.6 km
Nearby landmarks
San Van Dong 230 m
Mua Sam Tong Hop Sa Pa 280 m
Xuân Trúong Mart 280 m
Sapa Lake 320 m
Ta Phoi Cam Duong Cave 330 m
Sa Pa Lake 350 m
Ho Chi Minh Friendship Monument 360 m
Can Cau Market 400 m
Coc Ly Market 410 m
Sapa Market 440 m

Phoenix Sapa Hotel

Vuon treo , Dien bien phu, Sa Pa City Center, Sapa, Vietnam, 31000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sa Pa City Center part of Sapa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Show more

Highlights

Sparkling clean

520 meters to public transportation

Top Value

Check-in [24-hour]

Airport transfer

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Spa

Front desk [24-hour]

Check-in/out [express]

Value for money9.5
Distance to city center0.2km
Location rating8.8
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport135.9 km

Rooms available at Phoenix Sapa Hotel

Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Superior Double Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Superior Triple Room
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Superior Twin Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Twin Deluxe King Bed
...
    Enter dates to see prices
    Family Room
    ...
      Enter dates to see prices
      Grand Deluxe Triple
      ...
        Enter dates to see prices
        Twin Deluxe
        ...
          Enter dates to see prices
          Room Assigned on Arrival
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Phoenix Sapa Hotel?

            Check-in is from 01:30 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Phoenix Sapa Hotel?

            Phoenix Sapa Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Phoenix Sapa Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Phoenix Sapa Hotel has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sapa with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Phoenix Sapa Hotel?

            Wake up to a great buffet breakfast at Phoenix Sapa Hotel. Adults can enjoy breakfast offered with an additional charge of 125000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Phoenix Sapa Hotel?

            Phoenix Sapa Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

            What is the smoking policy at Phoenix Sapa Hotel?

            Phoenix Sapa Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to Phoenix Sapa Hotel?

            The closest train, metro, or bus station is Sapa Bus Station, 470 m away from Phoenix Sapa Hotel.

            What restaurants are nearby Phoenix Sapa Hotel?

            Phoenix Sapa Hotel’s neighborhood is Sa Pa City Center which includes popular restaurants such as Red Dao House Restaurant, Little Vietnam Restaurant and Little SaPa Restaurant.

            What popular shopping places are close to Phoenix Sapa Hotel?

            Phoenix Sapa Hotel is located in Sa Pa City Center area which features shopping places such as Sapa Market, Can Cau Market and Coc Ly Market.

            What are popular attractions near Phoenix Sapa Hotel?

            Phoenix Sapa Hotel is located in Sa Pa City Center area, which is famous for attractions such as Sun World Fansipan Legend, Quang Truong Square and The Stone Church (Holy Rosary Church).

            What popular natural sightseeing spots are close to Phoenix Sapa Hotel?

            Phoenix Sapa Hotel is located within Sa Pa City Center, which makes it conveniently close to natural sights including Fansipan Mountain, Muong Hoa Valley and Love Waterfall.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Phoenix Sapa Hotel

            • 10

              Exceptional
              Staff 

              "Extremely friendly and helpful staff."

              Gabriele

              |

              November 25, 2019

            • 9.6

              Exceptional
              Breakfast

              "Breakfast is awesome!"

              Annelies

              |

              November 10, 2019

            • 10

              Exceptional

              "I will definitely stay here again"

              Kim

              |

              November 10, 2019

            Property ranking|Compared to 412 Sapa properties
            See all rankings
            Value for money score
            9.5/10
            Cleanliness score
            9.4/10
            Service score
            9.4/10
            Couples review score
            9.4/10
            Better than
            97
            %
            of Sapa properties
            Better than
            95
            %
            of Sapa properties
            Better than
            92
            %
            of Sapa properties
            Better than
            92
            %
            of Sapa properties
            Overall rating:

            9.2

            Exceptional
            42 reviews
            Cleanliness
            9.4
            Facilities
            9.0
            Location
            8.8
            Read all reviews >
            More about Phoenix Sapa Hotel

            More about Phoenix Sapa Hotel

            Phoenix Sapa Hotel

            Enjoy Sapa day or night with a stay at Phoenix Sapa Hotel.
            Phoenix Sapa Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Sapa.
            If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
            Staying for a long time, or just need clean clothes? laundromat and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.


            Dining and things to do

            Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Phoenix Sapa Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Phoenix Sapa Hotel caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
            A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
            Recreational facilities at Phoenix Sapa Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Have fun with your friends or family, or even meet new people at the library.


            Around the property

            One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably Cat Cat Ethnic Village only 2.0 km away.


            Reasons to stay here

            This hotel beats 97% of accommodations in the city on value for money.
            Guests who stayed here rated the facilities above 95% of other accommodations in the city.
            This hotel scores higher than 94% of the city's accommodations for cleanliness.

            Show more
            Amenities and facilities
            Exceptional
            Facilities

            9

            Most talked about facilities

            Breakfast

            3 mentions

            Housekeeping

            3 mentions

            View

            1 mention

            Languages spoken

            • English
            • Vietnamese

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Garden
            • Massage
            • Sauna
            • Spa
            • Ticket services
            • Tours

            Dining, drinking, and snacking

            • Bar
            • BBQ facilities
            • Breakfast [free]
            • Coffee shop
            • Kitchen
            • Restaurant [halal]
            • Restaurant [kosher]
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Concierge
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Elevator
            • Fireplace
            • Laundromat
            • Laundry service
            • Library
            • Luggage storage
            • Salon
            • Smoke-free property
            • Smoking area

            For the kids

            • Family room

            Access

            • Check-in/out [express]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Pets allowed
            • Security [24-hour]

            Getting around

            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking
            Food and dining
            Breakfast options
            • American
            Location
            Vuon treo , Dien bien phu, Sa Pa City Center, Sapa, Vietnam, 31000
            Excellent
            Location

            8.8

            Airports

            • Dien Bien Phu Airport (DIN) - Vietnam
              135.9 km
            • Wenshan Puzhehei Airport (WNH) - China
              144.8 km

            Public transportation

            • Sapa Bus Station
              480 m

            Hospital or clinic

            • Sapa Hospital
              850 m

            Shopping

            • Sapa Market
              440 m

            Convenience store

            • Huai Thu Grocery Store
              290 m

            Cash withdrawal

            • ATM
              400 m
            What's nearby

            Popular landmarks

            • Ham Rong Mountain
              650 m
            • The Stone Church (Holy Rosary Church)
              860 m
            • Quang Truong Square
              1.0 km
            • Muong Hoa Valley
              1.1 km
            • Sun World Fansipan Legend
              1.5 km
            • Cat Cat Ethnic Village
              2.1 km
            • Love Waterfall
              3.6 km
            • Ta Phin Village
              6.7 km
            • Thac Bac Waterfall (Silver Falls)
              7.7 km
            • Fansipan Mountain
              8.6 km

            Nearby landmarks

            • San Van Dong
              230 m
            • Mua Sam Tong Hop Sa Pa
              280 m
            • Xuân Trúong Mart
              280 m
            • Sapa Lake
              320 m
            • Ta Phoi Cam Duong Cave
              330 m
            • Sa Pa Lake
              350 m
            • Ho Chi Minh Friendship Monument
              360 m
            • Can Cau Market
              400 m
            • Coc Ly Market
              410 m
            • Sapa Market
              440 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-6 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 7 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from13:30
            • Check-in until12:00
            • Check-out from06:00
            • Check-out until12:00
            • Reception open until12:00

            Getting around

            • Airport transfer fee180000 VND
            • Distance from city center0.2km
            • Travel time to airport (minutes)4

            Extras

            • Breakfast charge (unless included in room price)125000 VND
            • Daily Internet/Wi-Fi fee0 usd

            The property

            • Non-smoking rooms/floorsno
            • Number of bars/lounges1
            • Number of floors1
            • Number of restaurants1
            • Number of rooms 45
            • Room voltage220
            • Year property opened2017

            Parking

            • Daily parking fee0 usd

            Reviews of Phoenix Sapa Hotel from real guests

            Provided by verified guests of Agoda
            9.2
            /
            10
            Exceptional
            Cleanliness9.4
            Facilities9.0
            Location8.8
            Service9.4
            Value for money9.5
            High score for Sapa
            Rating
            9+ Exceptional (24)
            8-9 Excellent (3)
            7-8 Very Good (3)
            6-7 Good (0)
            <6 Below Expectation (1)
            Time of the year
            Mar - May (7)
            Jun - Aug (8)
            Sep - Nov (13)
            Dec - Feb (3)
            All guests (42)
            All languages

            Show reviews that mention 

            Showing 31 verified guest comments
            12
            10.0
            Exceptional
            Kim from South Korea
            Solo traveler
            Stayed 2 nights in September 2019

            Best Stay ! Strongly recommend ”

            I stayed here for 2 days, and i just loved the place so much. very helpful and kind staff who arranged me the local motobike driver with reasonable price so that i could enjoyed local villages while ppl walked hard, great breakfast, spacious and clean room with mountain view. I must say i enjoyed every single minute. they even gave me late check out and a ride to bus terminal after i checked out. Oh wait, they also allowed me to check in at 8am. Goshhhhhhh you must stay here. i will definitely stay here again

            Reviewed November 10, 2019

            See room deals

            thank you for your review

            Responded November 26, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            ilsik from South Korea
            Business traveler
            Stayed 1 night in September 2019

            I'm so very happy”

            Greatly handsome and beautiful staff are very kind to you. This is the 10th stop in Vietnam. I used this place for the first time. Please upgrade your room. Especially, the rice noodles served as breakfast are better than the restaurants. If you come next time, I'll come here without fail. Location is close to beer street and especially quiet at night is the best Merritt. The most beautiful Vietnamese woman I've ever seen will welcome you kindly. It's so pretty.

            Reviewed September 07, 2019

            See room deals

            Thank you for your review. We hope to see you soon

            Responded September 10, 2019
            Phoenix Sapa Hotel
            9.6
            Exceptional
            Annelies from United States
            Family with young children
            Stayed 4 nights in November 2019

            Perfect for our stay in Sapa”

            The hotel is perfectly located as it is not in the busy touristy area but a short and pleasant walk along the lake to the main part. The staff is super friendly (although only 2 or 3 of them understood english) and the family room is spacious and clean. Very modern rooms. Breakfast is awesome! Lots of options, fresh fruit, fresh made to order pho and egg station... The negatives: There is a bar/night club right next to the hotel that is VERY loud into the early mornings. One night it was HORRIBLE kareoke, the next night heavy metal and finally horrible local music. Very loud but luckily the ac masked the sound a bit but it is a problem! There are two "rooms" in the family room, but the "wall" between the rooms is a false/decorative separation. It's not a real wall and if you want to have privacy or be able to watch a movie after the kids go to bed... it's not really an option.

            Reviewed November 10, 2019

            See room deals

            Thank you for ypur review. hope to see you next time at Phoenix Hotel

            Responded January 01, 2020
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Mrs
            Couple
            Stayed 1 night in March 2019

            Great”

            The hotel has a beautiful space, convenient distance, very close to the sights and especially the room is very clean, tidy, fragrant, Mrs. HOP- The staff of the hotel is also very friendly, Her voice is very sweet. I love this place. Thank you hotel!

            Reviewed March 18, 2019

            See room deals

            THANK YOU FOR YOUR REVIEW. HOPE TO SEE YOU SOON

            Responded March 19, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Mrs
            Business traveler
            Stayed 1 night in March 2019

            SO GREAT”

            DEAR The hotel is 3 star standard but the quality can be higher because all the services are very good, the staff attitude is very friendly, The rooms are very clean, Good food, Nice space and close to location the center should be very convenient for me to visit. Thank for all!

            Reviewed March 19, 2019

            See room deals

            Thank you for stay with us Many thank

            Responded March 19, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Mr
            Business traveler
            Stayed 1 night in March 2019

            Best little place in Sapa”

            Super clean. The beds were so comfortable. Staff was always there ready to help. We have free early check - in . The hot pot was exllent you must to try at restaurant. Hight recomend this hotel. Thanks all.

            Reviewed March 15, 2019

            See room deals

            Thank you for stay with us. Hope see you soon at our hotel

            Responded March 15, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Couple
            Stayed 1 night in March 2019

            Perfect choice in Sapa!”

            Best hotel we stayed in so far in Vietnam. Beautiful traditional design, thoughtful service, took care of every request we had. We came early after a night bus and the staff offered us early check in with no problems. Breakfast is so good . Can’t say enough good things about this hotel. Warmly recommended.

            Reviewed March 19, 2019

            See room deals

            Thank you for stay with Phoenix Sapa hotel. Hope see you next time at our hotel

            Responded March 19, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Mr
            Couple
            Stayed 1 night in March 2019

            GREAT”

            The room was lovely and the staff so helpfull. We came back frome a hike afer checking out and they offered us a room to freshen up. So Great. I will recommend this hotel to my friends, thank you hotel

            Reviewed March 15, 2019

            See room deals

            Thank you for stay with us. Hope see you soon at our hotel

            Responded March 15, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Solo traveler
            Stayed 1 night in March 2019

            Perfect choice in Sapa!”

            The staff were wonderful and the view was amazing. Beautiful decor Local Hmong guide for trekking into Sapa valley recommended by hotel was exceptional

            Reviewed March 13, 2019

            See room deals

            Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

            Responded March 13, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Yiing from Malaysia
            Group
            Stayed 2 nights in May 2019

            Hotel with Strategic location at value of money”

            + near to Sapa Market + walkable distance to Sun Plaza (Sapa town) + friendly staff which can speak English + wide selection of breakfast menu + great water heater for shower

            Reviewed May 05, 2019

            See room deals

            Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope to see you soon at Phoenix Sapa Hotel

            Responded June 05, 2019
            Phoenix Sapa Hotel
            10.0
            Exceptional
            Gabriele from Italy
            Couple
            Stayed 1 night in November 2019

            Wonderful ”

            Nice, clean, comfortable. Extremely friendly and helpful staff.

            Reviewed November 25, 2019

            See room deals

            thank you for your review

            Responded November 26, 2019
            Phoenix Sapa Hotel
            9.6
            Exceptional
            Jenny from Canada
            Solo traveler
            Stayed 1 night in September 2019

            Exceptional”

            Staff here is amazing! They were so helpful even after I checked out. They looked after my bags while I went up to Fansipan then offered me a room to shower if needed. They really go above and beyond.

            Reviewed September 13, 2019

            See room deals

            thank you for your review Hope can see you at our hotel again

            Responded September 15, 2019
            Phoenix Sapa Hotel
            8.0
            Excellent
            Giang from Vietnam
            Family with young children
            Stayed 1 night in July 2019

            Good”

            Good

            Reviewed July 25, 2019

            See room deals

            Em cảm ơn chị ạ

            Responded July 27, 2019
            Phoenix Sapa Hotel
            9.6
            Exceptional
            christian from France
            Couple
            Stayed 1 night in October 2019

            Excellent séjour ”

            Très bon accueil à 6h30 du matin, nous avons pu rapide prendre un très bon et copieux petit déjeuner et disposer d une chambre Le soir de notre départ on a pu prendre une douche Très bon massage Excellent rapport qualité prix

            Reviewed October 10, 2019

            See room deals

            Thank you for our review

            Responded October 23, 2019
            Phoenix Sapa Hotel
            9.6
            Exceptional
            dahae from South Korea
            Solo traveler
            Stayed 2 nights in February 2020

            완전 좋아요!”

            위치는 맛집, 관광지보단 조금 떨어져있는데 사파그린버스 타고 내리는 곳이랑 가까워서 밤에 갈 때 괜찮았어요! 3시에 하노이 도착하는 버스를 타야해서 체크아웃 후 짐보관을 하고싶다고 하니 3시에 체크아웃해도 괜찮다고 하셔서 너무 좋았어요! 빨래서비스도 이용했었는데 뽀송뽀송하고 향기도 좋았습니다. 룸상태도 깔끔하고 괜찮았는데 화장실 안 샤워실에 물이 새지 않도록 하는 장치? 그런게 하나도 없어서 샤워 한 번 하면 화장실 바닥이 물바다가 되어버려요,, 이게 조금 아쉽지만 친절하시고 룸상태도 좋았기에 다음에 사파 오게되면 여기 또 묵을 것 같아요. :)

            Reviewed February 22, 2020

            See room deals

            cảm ơn đánh giá của bạn.

            Responded March 13, 2020
            Phoenix Sapa Hotel
            2.8
            YONGWOO from South Korea
            Solo traveler
            Stayed 1 night in January 2020

            진짜 너무 최악입니다”

            제가 베트남에서 묵었던 숙소중 정말 최악입니다 레이트체크인했는데 물이 안나옵니다. 5 기다리라고 해서 기다렸습니다. 안나와서 전화 10분 기다리라 합니다. 안나와서 전화 20분 기다리라합니다. 못씻고 잤습니다. 이유는 물기계를 잠궈놨는데 다시 켜는데 시간이 걸린다는.. 그말은 새벽엔 물을 못쓴다는거겠죠? 아예 물이안나왔습니다. 이불은 눅눅, 수건은 그 덜마른 땀냄새.. 샤워기필터가져갔는데 한명샤워했는데 바로 노란색으로.. 처음봤을때 괜찮아보였습니다. 레이트체크인이라 미안해서 왠만하면 그냥 넘어갈랬는데.. 뭐 다른 직원들은 친절합니다. 그리고 사오비엣 근처라 캐빈버스 타는사람들에게 가깝긴합니다 하지만 저라면 굳이 한국후기가 너무 좋아서 믿고갔는데 차라리 2만원 더주고 다른곳가세요. 여기말고 다른숙소묵었는데 난리났습니다. 거기 후기 미친듯 좋게 남길거에요 어차피 1,2만원 생각해보면 엄청 큰 금액 아니잖아요. 짜증과 찝찝함으로 시간 안보내시길 바랄게요

            Reviewed January 10, 2020

            See room deals

            Kính gửi Mr Cho Chúng tôi đã đọc được những phản hồi của bạn về khách sạn của chúng tôi . Thật sự thất vọng Chúng tôi kiểm tra Camera : bạn đến khách sạn lúc 5h37 phút , nhân viên lễ tân của tôi tiếp bạn sau 2 giây và sau 1 phút 30 giây kiểm tra thông tin bạn đã nhận thẻ và lên phòng , chúng tôi đồng thời kiểm tra số điện thoại hotline không có cuộc gọi nào bị lỡ lúc khoảng thời gian bạn đến . Vì vậy việc bạn nói phải chờ đợi 20 phút cho cuộc gọi là không chính xác . Phòng khách sạn của chúng tôi có điều hòa làm ấm nhưng bạn cũng cần 10 phút sau khi nó hoạt động mợi có thể làm ấm cả căn phòng tôi nghĩ rằng lúc bạn đến 5h sáng thì nhiệt độ rất lạnh và đương nhiên chăn bạn sẽ thấy lạnh . bạn cần chờ 10 phút để điều hòa làm ấm . Căn phòng chúng tôi xắp xếp cho bạn nó rất rộng và có tầm nhìn nó xứng đáng với số tiền bạn trả . Những nhận xét của bạn là không công bằng và bất lợi cho chúng tôi . Cảm ơn Khách sạn Phoenix Sapa

            Show more
            Phoenix Sapa Hotel
            8.4
            Excellent
            JEOUNGA from South Korea
            Solo traveler
            Stayed 3 nights in November 2019

            가성비 좋은 호텔이예요~~~”

            위치가 중심가에서 좀 떨어져 있지만 아주 멋진 호수를 보면서 걸으면 금방 도착합니다. 사파익스프레스사무실이 바로 옆에 있습니다. 깨끗하고 직원들 친절합니다. 알뜰 여행객들 ~~~ 정말 정말 추천합니다

            Reviewed December 10, 2019

            See room deals

            Thank you for ypur review. hope to see you next time at Phoenix Hotel

            Responded January 01, 2020
            Phoenix Sapa Hotel
            10.0
            Exceptional
            MIRI from South Korea
            Couple
            Stayed 1 night in November 2019

            사파 최고 호텔 The best hotel in SAPA”

            11월 6일-7일 1박 2일 호텔을 예약했습니다 11월 7일 새벽 5시에 사파에 도착해서 새벽에 늦은 체크인을 하고 들어갔습니다 가격대비 방 컨디션이 아주 좋았어요 새벽에 체크인을 했음에도 불구하고 스텝이 친절하게 안내해줬어요 화장실 샤워기도 따뜻한 물 잘 나오고 수압도 센 편이었어요 비가 많이 와서 오후에 또 다른 카운터 스텝에게 판시판을 볼 수 있을지 물어봤는데 몇 시간 기다려보라고 판시판의 날씨는 빠르게 변한다고 설명하고 다른 볼거리들에 대해 지도를 주며 친절하게 설명해주셨어요 그리고 7일 당일 오후4시에 다시 하노이로 가는 일정이라 빠듯했는데 체크아웃 시간을 스테프분이 많이 배려해주셨어요 비가 많이 와서 우산도 빌려주시고 참 고마운 호텔이었어요 다음에 꼭 판시판을 보고싶은데 그때도 피닉스호텔로 오고싶어요 I arrived at 5:00am 7th on NOV in SAPA. so I did late check-in. The room is best condition. It was warm water and strong water pressure in the bath. When I stayed in SAPA It was raining. so I asked the weather to hotel's staff. The staff was so kind he explained the sights in SAPA. so I looked around SAPA easily. and I could borrowed a umbrella in the reception. Thanks The Phoenix hotel for consideration. I wanna see the Fansipan next time and I wanna come here Phoenix hotel again.

            Reviewed November 21, 2019

            See room deals

            Thank you for ypur review. hope to see you next time at Phoenix Hotel

            Responded January 01, 2020
            Phoenix Sapa Hotel
            7.2
            Very good
            HEEYOUNG from South Korea
            Solo traveler
            Stayed 1 night in October 2019

            좋았음”

            숙소 위치가 시내에서 멀고, 뜨거운 물을 계속 켜두면 차가워짐, 배수도 그렇게 잘되는거 같지 않음, 숙소 바로 앞에 bar가 있어서 음악소리가 들림 그 외에는 다 좋음 조식은 뷔페식으로 종류는 많진 않지만 과일도 있고 음료도 있고 맛도 있었음

            Reviewed October 14, 2019

            See room deals

            Thank you for your review

            Responded October 16, 2019
            Phoenix Sapa Hotel
            9.2
            Exceptional
            YongWoon from South Korea
            Solo traveler
            Stayed 1 night in September 2019

            직원들이 엄청 친절해요”

            개인적으로 조식이 괜찮았어요. 간결하기 몇가지 나오는 데.. 손님수에 따라 국수와 계란후라이를 제공하는 간단 뷔페를 제공하거나 메뉴를 주문 받아서 디저트와 함께 제공해 줍니다. 3성급에서 이만하면 꽤 좋다고 봅니다. 위치가 사파익스프레스 사무실 바로 옆입니다. 하노이에서 버스타고 오면 버스가 여기 주차하네요. 호수 기준으로 광장반대편이라 밤에는 정말 아무것도 없긴한데.. 바로 옆에 사파 시장이고, 호수가 그리 안커요 살살 걸어 가면 5~10사이에 다 갈 수 있습니다.

            Reviewed October 03, 2019

            See room deals

            Thank you for your review

            Responded October 16, 2019
            Phoenix Sapa Hotel
            12
            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss