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Phoenix Moc Chau Hotel
Phoenix Moc Chau Hotel
Phoenix Moc Chau Hotel
Phoenix Moc Chau Hotel
Phoenix Moc Chau Hotel
Phoenix Moc Chau Hotel
Phoenix Moc Chau Hotel

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7.6

Very good

27 reviews

27 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Thuoc tan duoc 5.1 km
Oolong Tea Fields 6.6 km
Noi Bai International Airport 129.5 km
Gia Lam Airport 132.9 km
Tho Xuan Airport 136.3 km
Dien Bien Phu Airport 180.1 km
Xieng Khouang Airport 217.0 km

Phoenix Moc Chau Hotel

Rừng Thông Bản Áng, Mộc Châu Town, Moc Chau, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Mộc Châu Town part of Moc Chau, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

Breakfast [free]

Air conditioning

Daily housekeeping

Garden

Facilities

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Breakfast [free]

Cheaper than 89% of all properties in Moc Chau in the last 24 hoursCompared to 61 Moc Chau properties at Agoda for various dates
Value for money7.4
Location rating8.5

Rooms available at Phoenix Moc Chau Hotel

Bungalow Private Room
...
  • Room size: 30 m²/323 ft²
  • Nature view
Enter dates to see prices
One-Bedroom Bungalow
...
  • 1 sofa bed & 1 queen bed
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Superior Double
...
  • Room size: 25 m²/269 ft²
  • Nature view
  • 1 double bed
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Large Double Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Superior Twins
...
  • Room size: 25 m²/269 ft²
  • Nature view
  • 2 single beds
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Large Double Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 queen beds
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VIP Room
...
  • Room size: 50 m²/538 ft²
  • Nature view
  • 1 super king bed
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Bungalow Double
...
  • Room size: 28 m²/301 ft²
  • 1 double bed
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Bungalow Double
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Double Bed Bungalow
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Phoenix Moc Chau Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Phoenix Moc Chau Hotel?

    For those who wish to drive their own cars, Phoenix Moc Chau Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Moc Chau with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Phoenix Moc Chau Hotel?

    Wake up to a great continental breakfast at Phoenix Moc Chau Hotel.

    What are my dining options at Phoenix Moc Chau Hotel?

    Phoenix Moc Chau Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Phoenix Moc Chau Hotel?

    Phoenix Moc Chau Hotel does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby Phoenix Moc Chau Hotel?

    Restaurants including Hong Nhung are popular in Phoenix Moc Chau Hotel’s neighborhood which is known as Mộc Châu Town.

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    Explore the neighborhood

    Property ranking|Compared to 61 Moc Chau properties
    See all rankings
    Cheapest price score
    Location score
    8.5/10
    Value for money score
    7.4/10
    Cleanliness score
    7.8/10
    Better than
    89
    %
    of Moc Chau properties
    Better than
    84
    %
    of Moc Chau properties
    Better than
    80
    %
    of Moc Chau properties
    Better than
    79
    %
    of Moc Chau properties
    Overall rating:

    7.6

    Very good
    27 reviews
    Cleanliness
    7.8
    Facilities
    7.4
    Location
    8.5
    Read all reviews >
    More about Phoenix Moc Chau Hotel

    More about Phoenix Moc Chau Hotel

    Phoenix Moc Chau Hotel

    Phoenix Moc Chau Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Moc Chau even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
    The hotel provides front desk services such as express check-in or check-out and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
    Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Phoenix Moc Chau Hotel. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Phoenix Moc Chau Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Phoenix Moc Chau Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
    Never let a day go wasted when you're at Phoenix Moc Chau Hotel with all the activities and facilities provided. Get wet in the best way on sunny days by joining water-world activities like diving. Have some easy fun without traveling far, while playing golf course on site at Phoenix Moc Chau Hotel. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
    Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


    Reasons to stay here

    Rooms don't get much cheaper than here, being less than 86% of the city's accommodation.
    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Moc Chau.

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    Amenities and facilities
    Very good
    Facilities

    7.4

    Languages spoken

    • English
    • Vietnamese

    Outdoor

    • Bicycles

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Billiards
    • Diving
    • Garden
    • Golf course [on-site]
    • Mini golf course
    • Ticket services
    • Tours

    Cleanliness and safety

    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Breakfast [free]
    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Chapel
    • Convenience store
    • Daily housekeeping
    • Elevator
    • Gift/souvenir shop
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Shrine
    • Smoking area
    • Terrace

    For the kids

    • Family room

    Access

    • CCTV in common areas
    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Desk
    • Free bottled water
    • Hair dryer
    • Mini bar
    • Mirror
    • Refrigerator
    • Shower
    • Slippers
    • Towels
    • TV [flat screen]
    • Wi-Fi [free]
    Location
    Rừng Thông Bản Áng, Mộc Châu Town, Moc Chau, Vietnam
    Excellent
    Location

    8.5

    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 6-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-in until22:00
    • Check-out from06:00
    • Check-out until00:00

    The property

    • Number of floors2
    • Number of restaurants1
    • Number of rooms 52
    • Room voltage220
    • Year property opened2018

    Reviews of Phoenix Moc Chau Hotel from real guests

    Provided by verified guests of Agoda
    7.6
    /
    10
    Very good
    Cleanliness7.8
    Facilities7.4
    Location8.5
    Service7.3
    Value for money7.4
    High score for Moc Chau
    Rating
    9+ Exceptional (3)
    8-9 Excellent (1)
    7-8 Very Good (1)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (4)
    Jun - Aug (0)
    Sep - Nov (1)
    Dec - Feb (5)
    All guests (27)
    All room types
    All languages
    Showing 10 verified guest comments
    6.4
    Good
    Jaline from United States
    Group
    Superior Twins
    Stayed 1 night in September 2022

    Will not comeback to the hotel”

    First of all, when we checked in, the receptionist was playing on her cellphone and didn’t see us coming in. There was no one at the door to help bring our luggage in. The path to the room was uneven and there was elevator, so it’s not suitable for elderly people. The room was quite old, indoor slipper was dirty, the door was super heavy and hard to lock. Restaurant closed early, so you need to prepare your own midnight snack. Called the reception desk at 9:30PM but no one picked up or call back. Breakfast was good and staffs were friendly. 3 starts for the spectacular view and walking distance to Rung Thong Ban Ang. The electric car driver was very friendly, helpful, and knowledgeable about the place.

    Reviewed September 10, 2022

    See room deals

    5.2
    Vu from Vietnam
    Couple
    Superior Double
    Stayed 1 night in January 2022

    Lack of service standard”

    Landscape in the resort is really bad, they left the public areas look like in the street with cigarette buds and litters. Receptionists does not wear uniform Breakfast is poor & restaurant staffs are not well- trained. There were hundreds guests in the restaurants & I did not see a manager to look after the staffs. They do not know how to serve a buffet breakfast properly. They left the buffet counter looks like a mess.

    Reviewed January 17, 2022

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    7.6
    Very good
    Greg from Vietnam
    Family with young children
    Bungalow Private Room
    Stayed 2 nights in December 2021

    Great except for staff and a few little things”

    Firstly, I sent an email 5 days before our check in date asking about Covid requirements and received no reply. My wife rang them the night before to inform them there would be 4 guests instead of 3, which was ok'd. On arrival, we were informed we needed rapid tests before we could check in. There was nothing I could find on their listing about Covid hence the email. The staff informed us we have to go and find a.pharmacy and purchase RAT's ourselves. My wife went to 5 different pharmacies before finding one that had them available. I did point out to the staff that my email went unanswered and that they should supply the test kits in any case. All done, we checked at about 4pm. We decided to have dinner in their dining room and on arrival we're told we needed to pre-order book dinner. After some negotiating we were.ofcered fried rice as the only choice available to us. The bungalow was great, the complex is wonderful and it was so relaxing. There are a few things that need attention and should have been seen to in the 3 years they have been open. The electrical wiring in the shower is exposed and below the level.of the water heater. There is every chance of someone getting electrocuted and should be rectified immediately. I only hope it is like that only in the bungalow we stayed in, B01. They haven't removed the protective tape from the aluminium door in the bathroom either and the bed, as comfy as it was, sits on bars about 25cm apart. Seems they have forgotten to put boards on top of the bars, so there is a lot of sag at both ends. The complex.is amazing and lots of fresh air amongst the forest trees and lakes.

    Reviewed January 01, 2022

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    4.8
    Hung from Vietnam
    Couple
    Superior Twins
    Stayed 1 night in April 2022

    Acceptable”

    chỉ được ăn sáng và đi xe điện từ p đến khu ở hiết

    Reviewed April 27, 2022

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    5.2
    Thanh from Vietnam
    Group
    Superior Twins
    Stayed 1 night in April 2022

    Treo đầu dê, bán thịt chó”

    Hình ảnh khi book phòng trên app là bungalow. Khi đến thì đc xếp vào dãy phòng như trường học! Phải trả thêm 1,3tr để đc đổi phòng bungalow. Ko biết lỗi này là do app hay do resort. Nhưng chuyến đi ko đc thoải mái! Sẽ ko có lần t2! Mình đi du lịch rất nhiều. Nhưng đây là lần đầu tiên book phòng trên Agoda. Thất vọng....

    Reviewed April 20, 2022

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    10.0
    Exceptional
    Phạm from Vietnam
    Group
    Bungalow Private Room
    Stayed 1 night in March 2022

    Exceptional”

    Phòng đẹp

    Reviewed March 19, 2022

    See room deals

    8.4
    Excellent
    Huong from Vietnam
    Family with teens
    Bungalow Private Room
    Stayed 2 nights in January 2022

    Tốt”

    Cảnh đẹp, mọi thứ đều tốt

    Reviewed February 05, 2022

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    6.8
    Good
    THI from Vietnam
    Family with young children
    One-Bedroom Bungalow
    Stayed 1 night in January 2022

    Cảnh rất đẹp”

    Điều thích nhất là sáng ngủ dậy ngắm cảnh thiên nhiên xung quanh từ Bungalow. Tuy nhiên giá mình book tại Agoda cao gấp 3 lần giá được báo tại Phoenix cho hạng phòng của mình, điều này khiến mình quá ngạc nhiên vì trước giờ vẫn tin tưởng giá Agoda có chênh nhưng không thể chênh nhiều đến vậy. Các bạn khi đạt phòng tại nơi nghỉ này nên check thêm trực tiếp với khách sạn.

    Reviewed January 12, 2022

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    9.2
    Exceptional
    An from Vietnam
    Couple
    Superior Double
    Stayed 2 nights in March 2020

    Vị trí tốt nhưng không thuận lợi”

    Chỗ nghỉ ngay rừng thông bản áng, thuận lợi đi chơi rừng thông nhưng nếu muốn đi chơi các địa điểm khác thì sẽ hơi bất tiện vì cách quốc lộ 3km, xung quanh ít hàng quán, muốn đi ăn phải thuê taxi hoặc xe máy đi ra quốc lộ. Ăn sáng ít lựa chọn và nhiều đèn trong khu vực ks chỉ bật vào cuối tuần. Với 800k/ đêm thì chưa xứng lắm. Phòng cũng bình thường.

    Reviewed March 16, 2020

    See room deals

    Cảm ơn anh/ chị đã dành thời gian đánh giá Phoenix Mộc Châu. Chúng tôi sẽ liên tục cải thiện chất lượng dịch vụ để lần tới mình sẽ có trải nghiệm tốt nhất. Về giao thông đi đến chỗ nghỉ của chúng tôi đã rất thuận lợi. Mong sớm được đón tiếp anh/ chị. Trân trọng!

    Responded April 13, 2021
    Phoenix Moc Chau Hotel
    10.0
    Exceptional
    Thành from Vietnam
    Family with young children
    Superior Double
    Stayed 1 night in February 2020

    vị trí đẹp”

    Nằm trong khu vực có không gian rộng rãi, xanh mát, môi trường trong lành, cảnh đẹp. Phòng khách sạn sạch sẽ, thoáng đãng. Trẻ con có chỗ vui chơi. Giá rẻ, không có điểm gì để chê.

    Reviewed February 28, 2020

    See room deals

    Cảm ơn Quý khách đã dành thời gian đánh giá Phoenix Mộc Châu resort. Mong sớm được đón tiếp anh chị trong thời gian sắp tới. Anh chị có thể cập nhật thông tin qua fanpage: Phoenix Mộc Châu resort trên facebook. Trân trọng!

    Responded April 13, 2021
    Phoenix Moc Chau Hotel
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