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Phela Grande Residences
Matrimonial, Phela Grande Residences in General Santos City
Lobby, Phela Grande Residences in General Santos City
Lobby, Phela Grande Residences in General Santos City
Interior view, Phela Grande Residences in General Santos City
Interior view, Phela Grande Residences in General Santos City
Golf course [on-site], Phela Grande Residences in General Santos City

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8.5

Excellent

186 reviews

186 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
SM City General Santos 280 m
Gaisano Mall 340 m
KCC Supermarket 380 m
SM City GenSan 390 m
Gaisano Supermarket 410 m
KCC Mall 410 m
SM Supermarket 440 m
Caritas Health Shield General Santos 520 m
The Medical Plaza 570 m
Veranza 590 m

Phela Grande Residences

J. Catolico Street, General Santos City, Lagao (General Santos), General Santos City, Philippines - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Lagao (General Santos) part of General Santos City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Santos International Airport. This 3-star property features massage to make your stay more indulgent and memorable.

Highlights

930 meters to public transportation

Air conditioning

Daily housekeeping

Garden

Safety deposit boxes

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Facilities

Car park

Luggage storage

Safety deposit boxes

Smoking area

Security [24-hour]

Daily housekeeping

Smoke-free property

Daily disinfection in common areas

Your dates are popular among travelersUsers are booking a place in General Santos City every 24 minutes on Agoda.com
Value for money8.7
Location rating8.8
Nearest airportGeneral Santos International Airport (GES)
Distance to airport11.2 km

Rooms available at Phela Grande Residences

Excellent
Room comfort & quality

9

Suite
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 queen bed
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Matrimonial
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Twin
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Studio Suite
...
  • Room size: 23 m²/248 ft²
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Suite House
...
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    room
    ...
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      House
      ...
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        Studio
        ...
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          Room Assigned on Arrival
          ...
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            Frequently asked questions

            What time is check-in and check-out at Phela Grande Residences?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out.

            How do I get to Phela Grande Residences?

            For those who wish to drive their own cars, Phela Grande Residences has a car park available for guests. Parking is free for guests.

            What are my dining options at Phela Grande Residences?

            Phela Grande Residences features an on-site restaurant for your dining convenience.

            What is the smoking policy at Phela Grande Residences?

            Phela Grande Residences does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Phela Grande Residences?

            Restaurants including Mint Cafe, Tea Leaf and Mooon Cafe are popular in Phela Grande Residences’s neighborhood which is known as Lagao (General Santos).

            What popular shopping places are close to Phela Grande Residences?

            Shopping options in Phela Grande Residences’s Lagao (General Santos) neighborhood include SM City General Santos, Gaisano Mall and SM City GenSan.

            What are popular attractions near Phela Grande Residences?

            Phela Grande Residences’s location in the Lagao (General Santos) neighborhood makes it close to famous attractions including Hope Church, Sts. Peter and Paul Parish and Lakas Angkan Ministry.

            What popular natural sightseeing spots are close to Phela Grande Residences?

            Phela Grande Residences’s nearby natural sights include Mabuhay IT Park and Saint Paul Novitiate Park located in the same Lagao (General Santos) area.

            See map

            Explore the neighborhood

            What people love about Phela Grande Residences

            • 10

              Exceptional
              Cleanliness

              "Facilities are clean, they deliver breakfast to your room every morning, close to shopping malls and the public market."

              kamal

              |

              December 17, 2022

            • 10

              Exceptional
              Cleanliness

              "Clean and homey."

              SHERYL

              |

              August 6, 2022

            • 10

              Exceptional
              Location

              "Best location ,best price and courteous staff"

              Engr

              |

              October 17, 2022

            Property ranking|Compared to 105 General Santos City properties
            See all rankings
            Room comfort score
            9/10
            Service score
            9/10
            Value for money score
            8.7/10
            Location score
            8.8/10
            Better than
            96
            %
            of General Santos City properties
            Better than
            94
            %
            of General Santos City properties
            Better than
            92
            %
            of General Santos City properties
            Better than
            91
            %
            of General Santos City properties
            Overall rating:

            8.5

            Excellent
            186 reviews
            Cleanliness
            8.9
            Facilities
            7.8
            Location
            8.8
            Read all reviews >
            What travelers say they love:
            I spent 4 night there and it was very fine.
            Irena from Philippines
            Solo traveler
            More about Phela Grande Residences

            More about Phela Grande Residences

            Phela Grande Residences

            Wake up to a magical day and enjoy all that General Santos City offers with a stay at Phela Grande Residences. Stay flexible with your holiday planning when you're in General Santos City at Phela Grande Residences, just 11.1 km from General Santos International Airport.
            The range of services provided by Phela Grande Residences ensures all travelers get the most out of their stay. Parking is available and free, provided by the serviced apartment for guests with their own transportation. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
            The serviced apartment is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
            Guestrooms at Phela Grande Residences are fitted with all the amenities travelers need. The serviced apartment provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Phela Grande Residences include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
            The serviced apartment also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms. Phela Grande Residences also provides a hair dryer in some of its bathrooms for your convenience.


            Dining and things to do

            Phela Grande Residences lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage.


            Reasons to stay here

            This serviced apartment scores higher than 92% of the city's accommodations on value for money
            Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.
            This serviced apartment stands out for its staff and service, scoring higher than 94% of the city's accommodation.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.8

            Most talked about facilities

            Breakfast

            10 mentions

            Housekeeping

            9 mentions

            Food & Dining

            4 mentions

            Internet

            4 mentions

            Languages spoken
            • English
            • Filipino
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            Things to do, ways to relax
            • Garden
            • Massage
            Cleanliness and safety
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Professional-grade sanitizing services
            Services and conveniences
            • Daily housekeeping
            • Luggage storage
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area
            Access
            • Pets allowed
            • Security [24-hour]
            Getting around
            • Car park [free of charge]
            Available in all rooms
            • Air conditioning
            • Closet
            • Coffee/tea maker
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Internet access – wireless
            • Ironing facilities
            • Kitchenette
            • Linens
            • Microwave
            • Mini bar
            • Non-smoking
            • Refrigerator
            • Satellite/cable channels
            • Shower
            • Slippers
            • Telephone
            • Toiletries
            • Towels
            • Wake-up service
            • Wi-Fi [free]

            Location

            J. Catolico Street, General Santos City, Lagao (General Santos), General Santos City, Philippines
            Excellent
            Location

            8.8

            Airports
            • General Santos International Airport (GES)
              11.2 km
            • Francisco Bangoy International Airport (DVO)
              124.0 km
            Public transportation
            • Yellow Bus Lines Inc
              900 m
            Hospital or clinic
            • Caritas Health Shield General Santos
              520 m
            Convenience store
            • 7 Eleven
              510 m
            Cash withdrawal
            • ATM
              500 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-6 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 7 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • Baby cot is not available at the property.
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00
            The property
            • Number of floors3
            • Number of restaurants1
            • Number of rooms 14
            • Year property opened2012

            Reviews of Phela Grande Residences from real guests

            Provided by verified guests of Agoda
            8.6
            /
            10
            Cleanliness8.9
            Facilities7.8
            Location8.8
            Room comfort and quality9.0
            Service9.0
            Value for money8.7
            High score for General Santos City
            Rating
            9+ Exceptional (47)
            8-9 Excellent (33)
            7-8 Very Good (26)
            6-7 Good (9)
            <6 Below Expectation (5)
            Time of the year
            Mar - May (31)
            Jun - Aug (32)
            Sep - Nov (26)
            Dec - Feb (31)
            All guests (185)
            All room types
            All languages

            Show reviews that mention 

            Showing 120 verified guest comments
            12345
            10.0
            Exceptional
            Movinia from United States
            Couple
            Twin
            Stayed 10 nights in February 2019

            Our little home in Gensan”

            We stayed for 12 days in this hotel, which is like a home away from home. All staff are personable and very accomodating. The hotel is clean, quiet and nicely kept, which is an escape fron the loud chaotic streets of Gensan. Thus providing us a good undisturbed sleep. It is located within few mins walk from shopping malls: Gaisano, SM and KCC. Also 711 is just a few steps across the street. Tricycle is readily available for transport and the hotel provides free shuttle to and from the airport. No free breakfast but a tray of noodles, juice, oatmeal, milk and fruits are provided everyday which we enjoyed and shared with friends and family. It has a restaurant which serves buffet lunch and dinner, but we did not try because hubby does not prefer Filipino food. One thing we recommend is to tone down the music in front of restaurant. We dont hear the music when inside the hotel but as soon as we get outside of front door, the music is quite loud. Overall, it is a perfect place to stay.

            Reviewed March 04, 2019

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            Magandang Gensan! Thank you for choosing Phela Grande Residences, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

            Responded April 21, 2019
            Phela Grande Residences
            10.0
            Exceptional
            mark from United States
            Couple
            Matrimonial
            Stayed 10 nights in January 2020

            WONDERFUL”

            STAYED HERE TWICE DURING MY VISIT...10 NIGHTS EACH STAY AND AM VERY HAPPY WITH THE ACCOMADATIONS....NICE BIG ROOM, CLEAN AND QUIET....THANKS JIMMY AT THE FRONT DESK FOR ALL YOUR HELP DURING OUR STAY,,,,,I WILL BE STAYING HERE AGAIN WHEN I RETURN IN 2021...

            Reviewed February 07, 2020

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            10.0
            Exceptional
            Elizabeth from Philippines
            Couple
            Twin
            Stayed 1 night in February 2020

            A nice place to stay”

            The staff are good and nice. The room is large . It’s clean. It’s good for the money you paid for

            Reviewed February 10, 2020

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            10.0
            Exceptional
            mark from United States
            Couple
            Matrimonial
            Stayed 10 nights in January 2020

            PERFECT!!!”

            THIS WAS BY FAR THE BEST HOTEL I HAVE STAYED....SPACIOUS CLEAN ROOMS, QUIET AND NEAR MALLS ,RESTURANTS AND LAUNDRY FACILITIES....JIMMY AT THE FRONT DESK WAS VERY HELPFUL..

            Reviewed February 07, 2020

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            10.0
            Exceptional
            Humber from Philippines
            Couple
            Matrimonial
            Stayed 3 nights in September 2019

            Thumbs Up”

            Superb hotel services! Reasonably priced, proximity to malls is of advantage. Feel like home, will definitely come back and likewise recommend it to my associates. Thanks Phela Grande Residences!

            Reviewed September 13, 2019

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            9.6
            Exceptional
            Raul from Philippines
            Business traveler
            Twin
            Stayed 3 nights in June 2022

            GenSan, my first time”

            It was a nice stay. From Phela Grande, anything you need in GenSan is an easy access. Though it’s an old hotel, it was adequately maintained. Clean, good breakfast, hot water, everything comfortable, coupled with an excellent service from the staff. Thank you.

            Reviewed June 19, 2022

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            9.2
            Exceptional
            Josephine from Australia
            Family with teens
            Suite
            Stayed 8 nights in October 2019

            A very comfortable stay at Phelan Hotel”

            This hotel is close to shops, transport and other amenities, ie gyms. I love this place as the rooms are reasonably big with kitchenette complete with kitchen utensils. Not too high, a 3 level hotel and was very handy particularly at the time when several earthquakes and aftershock tremors were happening for the 8 days we were there. Staff are helpful and nothing was a problem. The hotel operates 24/7 and security is present at all times. Thank you Gladys for a Stirling service. Happy to back another time.

            Reviewed November 06, 2019

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            Thank you for choosing Phela Grande Residence, Ms. Josephine. We are grateful of your feedback towards our service. It is our pleasure to be of your utmost service and we look forward to your next stay with us here in Magandang Gensan!

            Responded November 07, 2019
            Phela Grande Residences
            9.2
            Exceptional
            Josephine from Australia
            Family with teens
            Matrimonial
            Stayed 8 nights in October 2019

            A pleasant stay at Phelan hotel”

            Close to shops, gym, transport and easy access malls and restaurants. Staff are great, Courteous and friendly, rooms are clean and spacious.

            Reviewed November 07, 2019

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            9.2
            Exceptional
            Frederick from United States
            Couple
            Matrimonial
            Stayed 8 nights in July 2022

            Great location”

            The Phelan Residence is very well located. We walked to the mall in 4 mins. The staff are very nice and eager to help. Very easy to grab a Tri-wheel cab. Great Location. Will stay here again.

            Reviewed July 14, 2022

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            8.8
            Excellent
            stephen from Australia
            Couple
            Suite
            Stayed 8 nights in December 2019

            Great value. Very clean. Great staff.”

            Under $aud100 and better than most in Gen San

            Reviewed December 14, 2019

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            8.4
            Excellent
            Irena from Philippines
            Solo traveler
            Matrimonial
            Stayed 4 nights in March 2019

            Wonderful and friendly staff”

            I spent 4 night there and it was very fine. The staff is extremely nice, friendly and helpul. I was very satisfied

            Reviewed March 14, 2019

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            Hi Ms. Irena, Thank you for choosing Phela Grande Residences. Thank you so much for taking the time to leave this excellent review. We really appreciate it. We'll make sure that our staffs will get their recognition. Please let us know what we can do for you in the future.

            Responded April 21, 2019
            Phela Grande Residences
            8.4
            Excellent
            George from United States
            Solo traveler
            Matrimonial
            Stayed 5 nights in March 2019

            Solo Traveler”

            Would stay her again. Good wifi.

            Reviewed March 16, 2019

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            Hi Mr. George, Phela Grande Residences would like to thank you for taking time to write your experienced with us, as we are striving hard to meet your expectation in your every stay with us.

            Responded April 21, 2019
            Phela Grande Residences
            6.8
            Good
            Pauric from Ireland
            Couple
            Matrimonial
            Stayed 1 night in December 2018

            Good could be better”

            stayed here a couple of different times everything is good apart from the breakfast it's a bit boring after a while it's a same thing everyday and also the big problem i find and the room is the ants on wooden surfaces i find the wood lace ants a serious problem here because you can't have any food in the room or else they are on top of it and even the glass of water and water heater they got into it. Lik All the hotel has to do is spray the rooms and get rid of them but they don't seem to do that. Dont think i would stay there again

            Reviewed January 21, 2019

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            10.0
            Exceptional
            rosene from Philippines
            Solo traveler
            Matrimonial
            Stayed 1 night in December 2012

            "best hotel in gensan"”

            rooms with a standard of a five star hotel

            it was my second visit in general santos city and i'm glad to know that phela grande hotel has a newly opened branch of hotel ( phela grande residences)the hotel offers free shuttle service to/from the airport which is very comfortable for my transportation. when i arrived at the hotel, the feeling was great! the establishment was very modern,friendly staff, and most especially rooms that are like five-star. inside the room you couldn't ask for more, everything was already provided. there is a kitchenette, if you want to cook rice cooker, microwave, and heater is also given. when i go out i properly fixed my hair because hair blower is also provided in the room. and for my security, which is the most crucial part they do also have safety deposit box so whenever you have valuables like money/ipad you can leave it there safely. and lastly, good food is what satisfies my mood.lola sisay seafood house caters great filipino cuisine. my stay here is definitely unbeatable. i love it!higly recommended.

            Reviewed December 24, 2012

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            8.4
            Excellent
            Annamhel from Philippines
            Solo traveler
            Matrimonial
            Stayed 3 nights in January 2018

            It's the little things...”

            It'd be easy to miss Phela Grand Residences. Its sign needs improvement, it's a little drawn back from the street, it's small, and its facade is not fancy at all. Thank God it's featured on Agoda, however, because half the reason my stay in General Santos was pleasant was due to my stay here. Phela Grand is new and could use an upgrade in terms of facilities: there are only a handful of rooms, no spa, no gym, and too small to need a lift. What it really is, is a great place to rest your head on. It has spacious, quiet, and well-appointed rooms that are spotless and well-maintained, with helpful staff who willingly go the extra mile (shoutout to the driver, Kuya Zaldy!!!). Though there is no free breakfast, there is, however, a complimentary tray of goodies delivered every day. It's not big on the flashier extras, but what it does it does well. They should ditch the outside spa they're currently partnered with, though. Worst massage; it's like I paid someone to merely lather oil on me.

            Reviewed January 15, 2018

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            Hi Ms. Annamhel, Thank you very much for such great review! We work really hard to offer the best customer experience, so we are happy to see that reflected on your last visit. We made sure that our staff got the recognition they deserved. We are more than excited to welcome you back at Phela Grande Residences.

            Responded May 31, 2018
            Phela Grande Residences
            9.3
            Exceptional
            Edgar from Philippines
            Couple
            Twin
            Stayed 1 night in November 2013

            Accessible to shopping malls”

            Fast internet. Friendly staff. Clean rooms. Free airport shuttle.

            The location of Phela Grande Residences made it easy for my daughter and me to get to the shopping malls, which are all within walking distance from the hotel. The staff are friendly and helpful - particularly with getting bus schedules for other parts of Mindanao. We just had the misfortune of being in the hotel at a time when there was a function at Lola Sisay's Seafood House because the music was too loud to ignore even inside our room. Good thing the party ended before midnight though. Otherwise, I am highly recommending this hotel.

            Reviewed December 04, 2013

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            9.3
            Exceptional
            Andres from Philippines
            Couple
            Suite
            Stayed 3 nights in February 2013

            Nice hotel with friendly staff”

            The staff are very accomodating, and the hotel restaurant (Lola Sisay) serves good food with reasonable price.

            the hotel is very new, as it opened only last october, 2012. as such, all the equipments, including the linens are new and are kept clean by very efficient staffs. it is ideally located along catolico st., and is very close to the four (4) major malls in the area, namely: sm city, gaisano, kcc gen. santos, and robinsons. despite the daily brownouts (not attributed to the hotel) the standby generator works very efficently. we will definitely stay in the hotel again, if given the chance.

            Reviewed February 16, 2013

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            10.0
            Exceptional
            Frank from United States
            Couple
            Matrimonial
            Stayed 1 night in July 2018

            Great place”

            I like staying here a lot. This time, my review is for my parents-in-law, for whom I rented a room the night before my wedding. They really liked it there. It's close to Fitmart department store and Heneral Santos Plaza park. It has large meeting rooms to accommodate large groups of people. The staff are always friendly.

            Reviewed August 06, 2018

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            Hi Frank, Thank you for giving us a perfect rating of our hotel. I’m sure our entire Phela Grande Hotel and Residences staff enjoyed catering to your needs as much as you enjoyed your stay. We are happy that you've found us and are never letting us go. We are happy to have you come back. Thank you and Congratulations.

            Responded September 17, 2018
            Phela Grande Residences
            9.3
            Exceptional
            paul from United States
            Solo traveler
            Suite
            Stayed 2 nights in December 2012

            surprisingly stylish and modern hotel”

            Modern, clean and close to the mall

            Everything about this the Phela Grand impressed me. From the modern style if the building and well appointed rooms to the friendly and efficient service, This place is of the quality I would expect in a European city. I enjoyed my stay very much.

            Reviewed December 21, 2012

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            9.7
            Exceptional
            Richard from United States
            Couple
            Matrimonial
            Stayed 8 nights in February 2013

            best place to stay in general santos”

            courteous and cleanness

            joyed my stay at the plela grande residences staff was friendly and alway willing to go out of their way to make you feel at home. rooms were cleaned every day and fresh fruit delivered to your room just for staying there. rooms were very nice and modern. close to everything in the downtown. there was a problem with my bill that i didn't even know about and they contacted me when i got home and the staff went out out their way to fix it. this saved me money that i wouldn't even known about very honest people i would recommend this hotel to anyone

            Reviewed February 23, 2013

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            12345
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