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Pheasant Run Resort
Pheasant Run Resort
Pheasant Run Resort
Pheasant Run Resort
Pheasant Run Resort
Pheasant Run Resort
Pheasant Run Resort

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6.9

Good

26 reviews

26 reviews

See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
DuPage Airport 1.6 km
American Flyers College, Inc (Fl) 1.6 km
Prairie Landing Golf Course 3.8 km
St. Charles Heritage Center and Camp Kane 4.5 km
Downtown St. Charles 4.7 km
Pottawatomie Park 4.9 km
Treasure Broker 5.0 km
Kane County Flea Market 7.1 km
Otter Cove Aquatic Park 8.8 km
Schaumburg Regional Airport 15.0 km

Pheasant Run Resort

4051 East Main Street, St Charles, St. Charles (IL), United States, 60174 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the St Charles part of St. Charles (IL), this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Sauna

Steamroom

Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

Value for money6.8
Location rating8.1

Rooms available at Pheasant Run Resort

Penthouse Suite
...
  • Garden view
  • Balcony/terrace
Enter dates to see prices
Loft Suite
...
  • Garden view
  • Non-smoking
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Tower King
...
  • Shower
  • 1 king bed
Enter dates to see prices
Suite with 2 Queen Beds
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Golf King
...
  • Balcony/terrace
  • Shower
  • 1 king bed
Enter dates to see prices
1 King Suite with Whirlpool
...
  • Balcony/terrace
  • Shower
  • 1 king bed
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Run of House
...
  • Shower
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Tower 2 Queens
...
  • Shower
  • 2 queen beds
Enter dates to see prices
Standard 2 Queen Beds
...
  • Balcony/terrace
  • Shower
  • 2 queen beds
Enter dates to see prices
Double Room, 2 Double Beds, Courtyard Area
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pheasant Run Resort?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pheasant Run Resort?

For those who wish to drive their own cars, Pheasant Run Resort has a car park available for guests. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort.

Is breakfast offered at Pheasant Run Resort?

Wake up to a great continental breakfast at Pheasant Run Resort. Adults can enjoy breakfast offered with an additional charge of 14 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What is the smoking policy at Pheasant Run Resort?

Pheasant Run Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Pheasant Run Resort?

Restaurants including Harvest Restaurant, Garden Atrium - Pheasant Run and Ben & Jerry's are popular in Pheasant Run Resort’s neighborhood which is known as St Charles.

What popular shopping places are close to Pheasant Run Resort?

Shopping options in Pheasant Run Resort’s St Charles neighborhood include Treasure Broker and Kane County Flea Market.

What are popular attractions near Pheasant Run Resort?

Pheasant Run Resort’s location in the St Charles neighborhood makes it close to famous attractions including St. Charles Heritage Center and Camp Kane, Downtown St. Charles and Otter Cove Aquatic Park.

What popular natural sightseeing spots are close to Pheasant Run Resort?

Pheasant Run Resort’s nearby natural sights include Pottawatomie Park located in the same St Charles area.

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Explore the neighborhood

What people love about Pheasant Run Resort

  • 10

    Exceptional

    "So much fun hanging by the pool and all the nice hang out zones they have"

    Brad

    |

    February 23, 2020

Overall rating:

6.9

Good
26 reviews
Cleanliness
6.8
Facilities
6.4
Location
8.1
Read all reviews >
More about Pheasant Run Resort

More about Pheasant Run Resort

Pheasant Run Resort

The range of services provided by Pheasant Run Resort ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
The resort even offers a fireplace for a warm atmosphere on chilly nights. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Pheasant Run Resort are fitted with all the amenities travelers need. The resort provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Pheasant Run Resort include a balcony or terrace, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The resort also provides guests with a refrigerator and a coffee or tea maker in some rooms. Pheasant Run Resort also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
Pheasant Run Resort has vending machines that provide round-the-clock refreshment, at low cost.
Pheasant Run Resort lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Pheasant Run Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the resort. Have some relaxing fun with family and friends at the library and games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

Amenities and facilities
Good
Facilities

6.4

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Gluten-free
Location
4051 East Main Street, St Charles, St. Charles (IL), United States, 60174
Excellent
Location

8.1

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)14 USD

The property

  • Number of rooms 473
Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Pheasant Run Resort from real guests

Provided by verified guests of Agoda
6.9
/
10
Good
Cleanliness6.8
Facilities6.4
Location8.1
Service7.3
Value for money6.8
High score for St. Charles (IL)
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (2)
<6 Below Expectation (7)
Time of the year
Mar - May (1)
Jun - Aug (6)
Sep - Nov (3)
Dec - Feb (2)
All guests (26)
All room types

Show reviews that mention 

Showing 12 verified guest comments
10.0
Exceptional
Tamara from United States
Family with young children
Tower 2 Queens
Stayed 1 night in June 2018

Exceptional”

Last minute booking, good price and seamless booking. Our family really enjoyed the resort planning on going back very soon

Reviewed June 18, 2018

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8.0
Excellent
Brian from United States
Group
Tower King
Stayed 1 night in July 2018

Had fun, place needs updating”

We had a family reunion after gathering at hotel. We had a reservation for a Tower King, but were given a room in Golf Wing. Needs updating. Pool was nice, and the bonfire was a nice gathering place for all of us. People said the tower rooms were nice. Some did the Escape Room and said it was fun. Overall we had a great time though.

Reviewed July 30, 2018

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4.0
Sarah from United States
Group
Tower 2 Queens
Stayed 2 nights in September 2019

Big Disappointment”

Stay clear of this place... All of the other bad reviews are so true. Gym and pool were closed during our stay. Water was shut off to the entire resort for most of the first day. Had to go across the street to the mall to use the restroom. The view from our room was ridiculously bad - overlooking directly to the HVAC systems. ADA access is basically non-existent with having to go far distances to rooms. Tower rooms are only okay but at $140/night base rate, I would have definitely expected more for the cost. Restaurants are like a ghost town, if even open. Don't waste your time on this hotel. There are plenty of other options in the area. Golf course looks nice, IF you can talk the front desk in to giving you a nice view of it... Good luck!

Reviewed September 09, 2019

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10.0
Exceptional
Brad from United States
Family with young children
Tower King
Stayed 1 night in February 2020

Great time”

So much fun hanging by the pool and all the nice hang out zones they have

Reviewed February 24, 2020

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4.0
Sarah from United States
Family with young children
Standard 2 Queen Beds
Stayed 2 nights in July 2018

Acceptable”

Room smelled like dogs and feet, AC really didn't work. TV is outdated and low quality. Lots of amenities required you to purchase whereas other hotels provide them for free. Not sure how it got to be considered a "resort"

Reviewed July 08, 2018

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5.2
Matt from United States
Couple
Golf King
Stayed 1 night in August 2018

Meh”

First room we had smelled moldy. Gave us a better room for free but nothing special. The shower water smelled. Beer was way over priced.

Reviewed September 02, 2018

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6.8
Good
John from United States
Couple
Standard 2 Queen Beds
Stayed 1 night in August 2018

Kids yes, couples no”

This place is great if you have kids under the age of twelve or so. They don’t care how rundown a place is, they care about a pool and games which this place has. For a couple I would stay away as it is in need of some serious updating and cleaning.

Reviewed August 29, 2018

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6.8
Good
Ron from United States
Couple
Tower King
Stayed 1 night in September 2018

Close to downtown st. Charles was the reason for our stay”

A little dated but clean inside. On bourbon street inside was nice but seemed like most shops were closed and this was a Saturday afternoon. Good if your going out for entertainment in the area. There was not much going on there.

Reviewed October 02, 2018

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5.2
jean
Family with young children
Suite with 2 Queen Beds
Stayed 1 night in March 2019

Unsatisfactory visit”

Booked room online is not room I received. Room had mold. Heat was on in room took hours to get to confortable temp. Unfair registration favoritism to other guests checking in.

Reviewed March 18, 2019

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2.8
Eliot from United States
Couple
Standard 2 Queen Beds
Stayed 2 nights in October 2018

Super gross”

There was a Siberian husky convention going on, and despite the wet dog smell the hotel was musty and dirty smelling. Our room was at the end of a very long corridor and the other guest were loud and unpleasant to be around (not the husky owners, guests of a wedding). The drapes needed a safety pin to stay closed. The clocks were off. Finally the water had a distinct sulfur smell for god knows what reason. All I wanted was a clean, quiet place to sleep while visiting family. This was none of those things. Oh! While checking out I was charged an additional fee outside of what I paid for the room and the staff said I would need to bring it up with agoda. They were super rude and never mentioned the fee when I checked in. At that point I just left.

Reviewed October 22, 2018

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2.0
Megan from United States
Family with young children
Tower 2 Queens
Stayed 3 nights in December 2018

Acceptable”

A drawer in my room fell on my daughter and management didn’t care they didn’t change my room nor did they comp me and she actually got hurt. I will be contacting the GM to file a complaint. The rooms were nasty housekeeping left garbage and sheets on the floor after servicing the room I wouldn’t recommend this place to no one

Reviewed December 25, 2018

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3.6
Frankl from United States
Couple
Golf King
Stayed 1 night in July 2019

“Everything” is old and dirty.”

Comedian was great

Reviewed July 29, 2019

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