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Phat Linh Hotel Halong
Phat Linh Hotel Halong
Phat Linh Hotel Halong
Phat Linh Hotel Halong
Phat Linh Hotel Halong
Phat Linh Hotel Halong
Phat Linh Hotel Halong

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8.8

Excellent

79 reviews

79 reviews

View1
Housekeeping1
See map

8.3

Excellent

Location rating score

Excellent location - 1.94 kilometers from city center
Parking
FREE
Popular landmarks
Dong Thien Cung 4.8 km
Bai Chay Bridge 5.1 km
Dau Go Gotto 5.3 km
Hon Ga Choi Island 7.3 km
Soi Sim Island 13.2 km
Sung Sot Cave 14.6 km
Luon Caves 18.1 km
Cua Van Fishing Village 19.6 km
Nearby landmarks
Halong Marine Plaza 200 m
Ha Long Night Market 200 m
Hồ Hùng Thắng 400 m
Bệnh viện Quốc tế Hạ Long 610 m
family mart 1.1 km
Hồ Cái Dăm 1.3 km
Bai Chay Tourist Wharf 1.6 km
Hồ Ao Cá 1.8 km
Núi Bãi Cháy 1.9 km
Câu lạc bộ Cầu Lông bến xe Bãi Cháy 1.9 km

Phat Linh Hotel Halong

A9, Lot1, Tourist Residential Zone Dong Hung Thang, Ha Long, Hạ Long, Vietnam, 200000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Luggage storage

Contactless check-in/out

Cheaper than 90% of all properties in Hạ Long in the last 24 hoursCompared to 717 Hạ Long properties at Agoda for various dates
Value for money8.5
Location rating8.3
Nearest airportCat Bi International Airport (HPH)
Distance to airport33.8 km

Rooms available at Phat Linh Hotel Halong

Deluxe
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Ocean
...
  • Room size: 39 m²/420 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Premium King Room
...
  • Room size: 56 m²/603 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Executive Suite Sea View
...
  • Room size: 65 m²/700 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Suite Ocean View
...
  • Room size: 67 m²/721 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Suite with City View
...
  • Room size: 74 m²/797 ft²
  • Lake view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Junior Suite with Ocean View
...
  • Room size: 67 m²/721 ft²
  • Sea view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 queen bed & 1 sofa bed & ...
Enter dates to see prices
Executive Suite
...
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 sofa bed & 1 single bed
Enter dates to see prices
Double Room with Lake View
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Phat Linh Hotel Halong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Phat Linh Hotel Halong?

Phat Linh Hotel Halong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Phat Linh Hotel Halong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hạ Long with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Phat Linh Hotel Halong?

Start your mornings right, with the continental and buffet breakfast options offered at Phat Linh Hotel Halong.

What are my dining options at Phat Linh Hotel Halong?

Meals served include breakfast, dinner and lunch. Light meal like coffee or tea is served using only quality ingredients.

Can business events be hosted at Phat Linh Hotel Halong?

On-site venues and convenient event services make Phat Linh Hotel Halong an ideal choice for hosting conferences. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Phat Linh Hotel Halong?

Phat Linh Hotel Halong does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Phat Linh Hotel Halong?

The closest train, metro, or bus station is Halong Train Station, 2.1 km away from Phat Linh Hotel Halong.

What restaurants are nearby Phat Linh Hotel Halong?

Phat Linh Hotel Halong’s neighborhood is Ha Long which includes popular restaurants such as Cube Cafe, Cua Vang Restaurant and Dung Anh bakery.

What popular shopping places are close to Phat Linh Hotel Halong?

Phat Linh Hotel Halong is located in Ha Long area which features shopping places such as Bai Chay Commercial Center.

What are popular attractions near Phat Linh Hotel Halong?

Phat Linh Hotel Halong is located in Ha Long area, which is famous for attractions such as Sun World Ha Long Park, Dragon Park and Quảng trường Mặt Trời.

What popular beaches are close to Phat Linh Hotel Halong?

Phat Linh Hotel Halong is located in the Ha Long area, which includes Bai Chay Beach.

What popular natural sightseeing spots are close to Phat Linh Hotel Halong?

Phat Linh Hotel Halong is located within Ha Long, which makes it conveniently close to natural sights including Núi Bãi Cháy and Dau Go Cave.

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See map

Explore the neighborhood

What people love about Phat Linh Hotel Halong

  • 10

    Exceptional
    Staff 

    "Staffs are friendly and professional ."

    Tran

    |

    July 21, 2022

  • 10

    Exceptional
    Cleanliness

    "Rooms are clean, and the view is perfect."

    Tran

    |

    July 21, 2022

  • 9.6

    Exceptional
    Staff 

    "Very friendly and courteous staff."

    Gabriele

    |

    July 4, 2022

Property ranking|Compared to 717 Hạ Long properties
See all rankings
Cleanliness score
9.2/10
Room size
52 sqm.
Value for money score
8.5/10
Couples review score
9.1/10
Better than
96
%
of Hạ Long properties
Bigger than
94
%
of Hạ Long properties
Better than
91
%
of Hạ Long properties
Better than
91
%
of Hạ Long properties
Overall rating:

8.8

Excellent
79 reviews
Cleanliness
9.2
Facilities
9.0
Location
8.3
Read all reviews >
More about Phat Linh Hotel Halong

More about Phat Linh Hotel Halong

Phat Linh Hotel Halong

Put yourself into a special and relaxing space in Hạ Long at the atmospheric Phat Linh Hotel Halong.
Phat Linh Hotel Halong offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Hạ Long even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at Phat Linh Hotel Halong guarantee a comfortable stay for all travelers. Some rooms at Phat Linh Hotel Halong are equipped with air conditioning for your convenience. Some rooms at Phat Linh Hotel Halong include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Phat Linh Hotel Halong. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at Phat Linh Hotel Halong are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Hạ Long during your stay at the hotel. The most popular local attraction is probably Dau Go Gotto only 5.2 km away. How far are you willing to explore? Take the perfect ocean adventure with a day trip to Hon Ga Choi Island located 7.2 km away.


Reasons to stay here

This hotel beats 91% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 95% of other accommodations in the city.
This hotel scores higher than 95% of the city's accommodations for cleanliness.

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Amenities and facilities
Excellent
Facilities

9

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Pool with view
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Doorman
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Mini bar
  • Mirror
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
Food and dining
Breakfast options
  • American
  • Asian
  • Buffet
Location
A9, Lot1, Tourist Residential Zone Dong Hung Thang, Ha Long, Hạ Long, Vietnam, 200000
Excellent
Location

8.3

Airports

  • Cat Bi International Airport (HPH)
    33.8 km

Public transportation

  • Halong Train Station
    2.2 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    610 m

Shopping

  • Bai Chay Commercial Center
    3.7 km
What's nearby

Popular landmarks

  • Dong Thien Cung
    4.8 km
  • Bai Chay Bridge
    5.1 km
  • Dau Go Gotto
    5.3 km
  • Hon Ga Choi Island
    7.3 km
  • Soi Sim Island
    13.2 km
  • Sung Sot Cave
    14.6 km
  • Luon Caves
    18.1 km
  • Cua Van Fishing Village
    19.6 km

Nearby landmarks

  • Halong Marine Plaza
    200 m
  • Ha Long Night Market
    200 m
  • Hồ Hùng Thắng
    400 m
  • Bệnh viện Quốc tế Hạ Long
    610 m
  • family mart
    1.1 km
  • Hồ Cái Dăm
    1.3 km
  • Bai Chay Tourist Wharf
    1.6 km
  • Hồ Ao Cá
    1.8 km
  • Núi Bãi Cháy
    1.9 km
  • Câu lạc bộ Cầu Lông bến xe Bãi Cháy
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children from 6-11 years old will be surcharged VND 190,000 if using existing bedding with parents
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

The property

  • Number of rooms 325
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Phat Linh Hotel Halong from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities9.0
Location8.3
Service8.8
Value for money8.5
High score for Hạ Long
Rating
9+ Exceptional (13)
8-9 Excellent (5)
7-8 Very Good (3)
6-7 Good (2)
<6 Below Expectation (1)
Time of the year
Mar - May (7)
Jun - Aug (17)
Sep - Nov (0)
Dec - Feb (0)
All guests (79)
All room types
All languages
Showing 24 verified guest comments
12
9.6
Exceptional
Gabriele from Germany
Couple
Deluxe Ocean
Stayed 4 nights in June 2022

top staff ”

Very friendly and courteous staff. If you have suggestions for improvement, they are implemented directly. Was a wonderful stay 👍

Reviewed July 05, 2022

See room deals

Dear Gabriele, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to Phat Linh Halong as it would be a pleasure to welcome you again and help to create another memorable stay Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
8.4
Excellent
Jenny from Vietnam
Business traveler
Deluxe Ocean
Stayed 1 night in June 2022

Nice and new hotel”

You should stay in the mid week days firstly for a better price, Secondly weekends are full and noisy, a lot of trips tons of kids but it's still a nice place. Near local restaurants to choose.

Reviewed June 12, 2022

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Dear jenny, First of all, please allow us to apologize for the recent experience you had at our hotel. We are very sorry that our environment did not match your expectation. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon our problems that we provide to our valued guests. I hope that you will give us an opportunity to reassure you of our commitment to serve you properly and to make amends during future visits. Yours Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
9.6
Exceptional
Doanh from Germany
Family with teens
Deluxe Ocean
Stayed 1 night in August 2022

Best hotel in Tuan Chau”

It's a very convenient trip.

Reviewed August 25, 2022

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10.0
Exceptional
Tran from Vietnam
Couple
Suite Ocean View
Stayed 2 nights in July 2022

Exceptional”

Staffs are friendly and professional . Rooms are clean, and the view is perfect.

Reviewed July 22, 2022

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Xin chào Tran, Greetings from Ha Long! It was indeed a pleasure to have you and your family stay with us. We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. Thank you for appreciating the work and assistance rendered by our team, in making your stay more comfortable We would look forward to welcome you back to your new home in Ha Long in not too distant a future. Best Regards, Hien Pham (Mr.) Executive Assistant Manager

Responded July 26, 2022
Phat Linh Hotel Halong
9.6
Exceptional
NGUYEN from Japan
Couple
Deluxe
Stayed 1 night in July 2022

Exceptional”

Good

Reviewed July 17, 2022

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Xin chào NGUYEN, Greetings from Ha Long! It was indeed a pleasure to have you stay with us. We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. We would look forward to welcome you back to your new home in Ha Long in not too distant a future. Best Regards, Hien Pham (Mr.) Executive Assistant Manager

Responded July 19, 2022
Phat Linh Hotel Halong
9.2
Exceptional
HYUCKJUN from Vietnam
Business traveler
Deluxe
Stayed 1 night in June 2022

5성 호텔이라기엔...”

부족하지만 가격이 싸니까 패스~ 조식 먹으러 간 식당은 어린이 놀이터니 이어폰 필수 리셉션 체크 아웃 시간 오래 걸림

Reviewed June 29, 2022

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Dear HyuckJun, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to Phat Linh Halong as it would be a pleasure to welcome you again and help to create another memorable stay Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
6.4
Good
BanSeok from South Korea
Couple
Premium King Room
Stayed 2 nights in June 2022

가성비 좋지않은듯”

..

Reviewed June 05, 2022

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Dear BanSeok, First of all, please allow us to apologize for the recent experience you had at our hotel. We are very sorry that our serivce did not match your expectation. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon our problems that we provide to our valued guests. I hope that you will give us an opportunity to reassure you of our commitment to serve you properly and to make amends during future visits. Yours Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
10.0
Exceptional
Dong from Thailand
Group
Deluxe
Stayed 1 night in May 2022

친절한 직원과 깔끔한 호텔”

다른것보다 직원분이 너무 친절해서 좋다. 하롱베이에서 오토바이 빌리기가 어려웠는데 직원분께 요청하니 직접 오토바이 렌트해서 호텔 앞까지 픽업까지... 게다가 체크인이 늦어져서 숙소 업그레이드까지 다 좋았습니다. 조식도 괜찮고 호텔도 좋고 다 좋았습니다 :)

Reviewed June 05, 2022

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Dear Dong, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to Phat Linh Halong as it would be a pleasure to welcome you again and help to create another memorable stay Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
10.0
Exceptional
Huyen from Vietnam
Family with young children
Premium King Room
Stayed 2 nights in July 2022

Exceptional”

Khách sạn sạch sẽ, tiện nghi đầy đủ, bữa sáng ngon, nhân viên thân thiện

Reviewed September 05, 2022

See room deals

10.0
Exceptional
Hiền from Vietnam
Family with young children
Deluxe
Stayed 1 night in July 2022

Exceptional”

Khách sạn sạch, đẹp nhân viên nhiệt tình nhưng rất xa biển - Nên cân nhắc nếu không đi xe cá nhân

Reviewed August 04, 2022

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6.8
Good
Thang from Vietnam
Family with young children
Deluxe
Stayed 3 nights in July 2022

Sach sẽ”

Ks sạch sẽ thoáng mât

Reviewed July 21, 2022

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Xin chào Thang, Greetings from Ha Long! It was indeed a pleasure to have you and your family stay with us. We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. We would look forward to welcome you back to your new home in Ha Long in not too distant a future. Best Regards, Hien Pham (Mr.) Executive Assistant Manager

Responded July 26, 2022
Phat Linh Hotel Halong
7.2
Very good
Thành from Vietnam
Couple
Deluxe
Stayed 1 night in July 2022

A”

ăn sáng như khách sạn 3*

Reviewed July 18, 2022

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Dear Thanh, Thank you very much for your review. We regret that your stay was not as pleasant as it should have been. We are sorry that we did not meet your expectation. We hope to welcome you back soon so that we can bring you the memorable experience to truly show our personalized service. Yours sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 19, 2022
Phat Linh Hotel Halong
10.0
Exceptional
Quynh from Vietnam
Family with young children
Deluxe
Stayed 1 night in July 2022

Khách sạn mới, sạch sẽ”

Nhân viên nhiệt tình, chu đáo

Reviewed July 14, 2022

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Xin chào Quynh, Greetings from Ha Long! It was indeed a pleasure to have you stay with us. We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. We would look forward to welcome you back to your new home in Ha Long in not too distant a future. Best Regards, Hien Pham (Mr.) Executive Assistant Manager

Responded July 19, 2022
Phat Linh Hotel Halong
8.4
Excellent
anh from Vietnam
Family with teens
Deluxe
Stayed 2 nights in July 2022

Excellent”

Chỗ ở tốt

Reviewed July 13, 2022

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Xin chào anh, Greetings from Ha Long! It was indeed a pleasure to have you stay with us. We are grateful for your kind and generous words about our hotel and truly pleased to know you had a great stay with us. We would look forward to welcome you back to your new home in Ha Long in not too distant a future. Best Regards, Hien Pham (Mr.) Executive Assistant Manager

Responded July 19, 2022
Phat Linh Hotel Halong
8.8
Excellent
Hoa from Vietnam
Family with young children
Deluxe
Stayed 2 nights in July 2022

Excellent”

Nhân viên nhiệt tình nhưng lưu ý cần check đồ mini bả trong tủ lạnh trước khi nhận phòng và báo ngay khi thiếu.

Reviewed July 06, 2022

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Dear Hoa, First of all, please allow us to apologize for the recent experience you had at our hotel. We are very sorry that our serivce did not match your expectation. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon our problems that we provide to our valued guests. I hope that you will give us an opportunity to reassure you of our commitment to serve you properly and to make amends during future visits. Yours Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
10.0
Exceptional
pham from Vietnam
Family with young children
Deluxe Ocean
Stayed 2 nights in June 2022

Exceptional”

khách sạn rất mới, đẹp, nếu quay lại sẽ tiếp tục chọn Phát Linh

Reviewed June 29, 2022

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Dear pham, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to Phat Linh Halong as it would be a pleasure to welcome you again and help to create another memorable stay Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
9.6
Exceptional
Ngoc from Vietnam
Family with young children
Deluxe
Stayed 2 nights in June 2022

Exceptional”

Khách sạn mới, đẹp, nhân viên nhiệt tình, chu đáo, khách sạn hỗ trợ check out muộn không mất phí. Duy chỉ có thang máy hay quá tải vào giờ cao điểm. Còn lại mọi thứ đều tốt.

Reviewed June 07, 2022

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Dear Ngoc, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to Phat Linh Halong as it would be a pleasure to welcome you again and help to create another memorable stay Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
7.6
Very good
Thị from Vietnam
Family with young children
Deluxe
Stayed 1 night in June 2022

Very good”

Hài lòng, ăn sáng ngon Hợp lý

Reviewed June 05, 2022

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Dear Thị, Thank you very much for your beautiful review of our hotel. It’s clear that you really enjoyed your stay here and I would like to say that the entire team thoroughly enjoyed having you as our guests. I hope that we will soon be able to welcome you back to Phat Linh Halong as it would be a pleasure to welcome you again and help to create another memorable stay Sincerely, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
10.0
Exceptional
Vinh from Vietnam
Couple
Deluxe
Stayed 2 nights in May 2022

Uy tín chất lượng, nhân viên khách sạn thân thiện.”

Vote 5 sao.

Reviewed May 07, 2022

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Dear Vinh, Thank you for choosing to spend your special occasion with us. I am happy to see we were able to take care of your needs and that your stay was enjoyable overall. Our number one goal is to give our guests a perfect 10 experience. We look forward to the next time! Best Regards, Hien Pham (Mr.) Executive Assistant Manager

Responded July 08, 2022
Phat Linh Hotel Halong
3.2
Kim from Vietnam
Family with teens
Deluxe
Stayed 2 nights in April 2022

Acceptable”

Khách sạn mới nội thất sang trọng. Ăn sáng đa dạng, nhân viên phục vụ nhiệt tình. Nhược điểm là cách bãi tắm xa nên phải chờ xe điện hơi lâu.

Reviewed May 06, 2022

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Thân chào quý khách, Xin chân thành cảm ơn anh/chị đã tin tưởng và lựa chọn Phát Linh Hotel trong chuyến du lịch của gia đình. Chúng tôi luôn luôn lắng nghe, tôn trọng và tích cực nhìn nhận những điểm tốt và chưa tốt nhằm mang đến những trải nghiệm ngày một hoàn thiện hơn dành cho quý du khách. Chúng tôi rất lấy làm tiếc khi chưa thể mang lại những giá trị hoàn hảo nhất cho quý khách như kì vọng. Khách sạn sẽ ghi nhận, cải thiện cũng như nâng cao chất lượng dịch vụ và thật mong có cơ hội nữa được chào đón gia đình mình tại Phát Linh Hotel trong tương lai. Trân trọng.

Responded May 07, 2022
Phat Linh Hotel Halong
12
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