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Park Hyatt Saigon
Park Hyatt Saigon
Park Hyatt Saigon
Park Hyatt Saigon
Park Hyatt Saigon
Park Hyatt Saigon
Park Hyatt Saigon

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9

Exceptional

459 reviews

459 reviews

Breakfast4
Food & Dining1
Shops1
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Vino

70 m

The Refinery

90 m

Nha Hat Thanh Pho (Opera House)

110 m

Opera House

110 m

Municipal Theatre

120 m

Popular landmarks
Saigon Notre Dame Cathedral

540 m

Central Post Office

670 m

Ho Chi Minh Squares

700 m

Bitexco Financial Tower

710 m

Ben Thanh Market

850 m

Closest landmarks
Bãi đậu xe Công trường Lam Sơn

60 m

Consulate of Slovakia

110 m

Q Bar

130 m

Vasco's Bar

150 m

Saigon Saigon Bar

160 m

Park Hyatt Saigon

2 Lam Son Square, District 1, Ho Chi Minh City, Vietnam, - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Ho Chi Minh City

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information. "

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Ho Chi Minh City every 10 minutes on Agoda.com
Value for money8.2
Distance to city center0 km
Location rating9.5
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.7 km

Rooms available at Park Hyatt Saigon

Exceptional
Room comfort & quality

9.1

Garden View Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Garden View King
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Park Executive Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 super king bed
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Lam Son Suite
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Deluxe
...
  • Room size: 41 m²/441 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Park Deluxe Twin
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Park Suite King
...
  • Room size: 70 m²/753 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Staycation Package (VND2,000,000 net hotel credit, Early check-in & late check-out available) - Park City View - read more
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Park Hyatt Saigon?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Hyatt Saigon?

Park Hyatt Saigon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2200000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Park Hyatt Saigon has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Park Hyatt Saigon?

Start your mornings right, with the continental and buffet breakfast options offered at Park Hyatt Saigon. Adults can enjoy breakfast offered with an additional charge of 870000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Hyatt Saigon?

Park Hyatt Saigon features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Park Hyatt Saigon?

Park Hyatt Saigon does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Park Hyatt Saigon?

Park Hyatt Saigon’s neighborhood is District 1 which includes popular restaurants such as El Gaucho - Argentinian Steakhouse, Delices Bistro & Fine Dining and Blanchy Street.

What popular shopping places are close to Park Hyatt Saigon?

Park Hyatt Saigon is located in District 1 area which features shopping places such as Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near Park Hyatt Saigon?

Park Hyatt Saigon is located in District 1 area, which is famous for attractions such as Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral.

What popular natural sightseeing spots are close to Park Hyatt Saigon?

Park Hyatt Saigon is located within District 1, which makes it conveniently close to natural sights including Can Gio Mangrove Biosphere Reserve and TransOcean.

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Explore the neighborhood

What people love about Park Hyatt Saigon

  • 9.6

    Exceptional
    Location

    "Great location, good service and good spread of breakfast"

    Boon

    |

    April 20, 2022

  • 9.6

    Exceptional
    Location

    "Wonderful location Beautiful appointed property with old style furniture and tons of paintings that I would like to pack and ship home A home far away from home..."

    Thomas

    |

    February 2, 2020

  • 9.2

    Exceptional

    "Everything was so good when we were there for vacation."

    Ngan

    |

    February 2, 2020

Overall rating:

9

Exceptional
459 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.5
Read all reviews >
More about Park Hyatt Saigon

More about Park Hyatt Saigon

Park Hyatt Saigon

Park Hyatt Saigon is the perfect choice for travelers who want to take in the sights and sounds of Ho Chi Minh City. Experience an urban escape in Ho Chi Minh City with a stay at Park Hyatt Saigon, with its exceptional location right in the city center.
Park Hyatt Saigon offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Ho Chi Minh City even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Park Hyatt Saigon guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Park Hyatt Saigon include special design features like a separate living room. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Park Hyatt Saigon. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions.
Recreational facilities at Park Hyatt Saigon are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Park Hyatt Saigon.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Experience local culture through architecture at Central Post Office located 670 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 840 m away.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Swimming Pool

16 mentions

Breakfast

10 mentions

Food & Dining

7 mentions

Internet

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Clothes dryer
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • In-room safe box
  • In-room tablet
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Opera

  • Cuisine: Italian
  • Menu: Buffet

Square One

  • Cuisine: French, Vietnamese, Seafood
  • Menu: Buffet
Location
2 Lam Son Square, District 1, Ho Chi Minh City, Vietnam,
Exceptional
Location

9.5

Airports

  • Tan Son Nhat International Airport (SGN)
    6.7 km 25 min drive
  • Can Tho International Airport (VCA)
    133.3 km

Public transportation

  • Saigon Railway Station
    3.0 km
  • Ben Xe Mien Dong Bus Station
    4.2 km

Hospital or clinic

  • Infant Hospital 2
    360 m 5 min walk

Shopping

  • Ben Thanh Market
    850 m

Convenience store

  • Circle K
    120 m 1 min drive

Cash withdrawal

  • ATM
    180 m 2 min walk
What's nearby

Popular landmarks

  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    140 m
  • A O Show - Lune Production
    160 m
  • Saigon Notre Dame Cathedral
    540 m
  • Central Post Office
    670 m
  • Ho Chi Minh Squares
    700 m
  • Bitexco Financial Tower
    710 m
  • Ben Thanh Market
    850 m
  • The Independence Palace
    880 m
  • War Remnants Museum
    1.2 km
  • Cu Chi Tunnels
    37.0 km

Nearby landmarks

  • Bãi đậu xe Công trường Lam Sơn
    60 m
  • Vino
    70 m
  • The Refinery
    90 m
  • Nha Hat Thanh Pho (Opera House)
    110 m
  • Consulate of Slovakia
    110 m
  • Opera House
    110 m
  • Municipal Theatre
    120 m
  • Q Bar
    130 m
  • Veritas Shoes
    130 m
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee2200000 VND
  • Distance from city center0 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)870000 VND
  • Daily Internet/Wi-Fi fee0 VND

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants2
  • Number of rooms 245
  • Room voltage220
  • Year property opened2005

Parking

  • Daily parking fee0 VND
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Park Hyatt Saigon from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.3
Facilities9.0
Location9.5
Room comfort and quality9.1
Service9.1
Value for money8.2
High score for Ho Chi Minh City
Rating
9+ Exceptional (101)
8-9 Excellent (37)
7-8 Very Good (26)
6-7 Good (8)
<6 Below Expectation (7)
Time of the year
Mar - May (44)
Jun - Aug (47)
Sep - Nov (41)
Dec - Feb (47)
All guests (296)
All room types
All languages

Show reviews that mention 

Showing 179 verified guest comments
12345
9.0
Exceptional
Sandy from Indonesia
Business traveler
1 King Bed
Stayed 2 nights in July 2011

Great Hotel in Ho Chi Minh City”

Good location, nice and clean room, very nice hotel staffs

As usual Park Hyatt hotel prove their reputation as one of the best 5 star hotel in the world. Since my arrival until my departure their staffs offer us an excellent services. I did my check-in my hotel room, while they serve me very nicely. The room is very nice, clean and comfortable. The breakfast also tasty and offer variety of Western and Vietnam cuisine. This hotel also located in district 1 and near to all the restaurants, shopping area and entertainment in heart of Ho Chi Minh City. One of my colleague doesn't really like with the classic traditional interior in the room, because he prefer modern style room. But for me it's show the uinqueness of Park Hyatt Hotel. I think this hotel could be consider as the best hotel in Ho Chi Minh City. Highly recommended!

Reviewed November 08, 2011

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10.0
Exceptional
John from Canada
Couple
1 King Bed
Stayed 1 night in June 2012

the absolute best hotel in Saigon”

everything was awesome!

check in was very quick! free upgrade too since they ran out of park king rooms upon check-in. dead square downtown, you couldn't get a better location than this. food was delicious, i would highly recommend the Saigon Sandwich, i ate about 4 of them whilst there. rooms were great, i love the french colonial style! no wonder many international celebrities love staying here. i am going to return again once i've made my rounds around ho chi minh city hotels!

Reviewed September 22, 2012

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9.0
Exceptional
Darren from Australia
Solo traveler
1 King Bed
Stayed 4 nights in May 2011

Stunning hotel, best service in Vietnam”

The location, the service and the hotel are all first class

there is no better hotel in ho chi minh! the location is in the heart of town enabling you to walk stroll around the city visiting all the major inner city cites. and when the madness of ho chi minh gets to much and a break is required escaping back into this hotel is as good as it gets. the service is as good as i have experienced throughout the region, the rooms are extremely comfortable and kept in perfect condition, the pool and garden area are an oasis and the bars and restaurants offer everything your appetite desires. to be fair, the hotel room rate and general costs are over the top, nothing in vietnam should cost as much as it does here, using the 5 star excuse does not excuse the cost of food or wine which is massively more expensive then just a few meters from the front door of the hotel. the room rate has also gone up in recent years and to much so, this is still vietnam not hong kong, london or nyc. but if you are willing to pay, this is where to stay!

Reviewed May 10, 2011

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10.0
Exceptional
Yeo from Singapore
Solo traveler
1 King Bed
Stayed 3 nights in August 2010

5 Star Hotel Worth the money”

Hotel room, Hotel facilities like the restaurant Square One which is highly rated in the city itself. And the hotel comes with a great swimming pool and steam room with Jacuzzi
None as a matter of fact

It is the best hotel to stay in Ho Chi Minh. It is situated at the heart of the city. Easy to travel to anywhere nearby on foot. The restaurant is famous in the city- Square One. The steaks are to die for and it comes in different levels of grade from australia US and Japan! The room is comfortable and spacious. The bed is high and comfortable. Can sleep till the next day without a stir. It comes with a bathroom with rain shower and bath tub. Awesome!

Reviewed August 15, 2010

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9.6
Exceptional
Thomas from Philippines
Couple
1 King Bed
Stayed 1 night in January 2020

Worth while every penny!”

Wonderful location Beautiful appointed property with old style furniture and tons of paintings that I would like to pack and ship home A home far away from home! Breakfast buffet is a dream, even though expensive but worth for the one who lives to dig in in the morning The one and only thing I would recommend to change is the lobby bar, remembered me on the “old British lady’s bars”; a stylish big leather chair kind of cigar bar with nice lighting (no railway station like it is now) would give Park Hyatt Saigon the cream in the delicious tart! The service lacks of enthusiasm, we had a bit a feeling we need to ask if we could have a table and a drink.... The question for the second glass of champagne also never came, maybe the ladies just had a bad day.... Looking already forward to return on the 9th of February, our final night before flyi g out the next morning,

Reviewed February 02, 2020

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10.0
Exceptional
CHEUNG from Hong Kong SAR, China
Couple
1 King Bed
Stayed 1 night in April 2018

Exceptional”

We enjoyed the stay at Park Hyatt Saigon so much. The hotel is very stylish and convenient location. During our stay, my husband lost his mobile phone and cash outside the hotel. Their staffs were very helpful and professional. The security manager kept us company to the police station for translation. Also, they were also very kind to delay our check out time as they knew this was our honeymoon trip. We are very grateful for everything here. We would love to come back next time we stay in HCM.

Reviewed May 11, 2018

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9.6
Exceptional
Ikhram from Malaysia
Family with young children
Garden View King
Stayed 1 night in September 2019

Superb Ambience, Very Friendly Staff”

I loved the architecture and interior design. The room was fabulous with touches that sets it apart from many other 5-Star hotels in Saigon. Friendly staff accommodated all my requests and we’re very attentive. I would highly recommend Park Hyatt Saigon. The only con is I felt the dinner buffet was too pricey.

Reviewed September 15, 2019

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9.6
Exceptional
Thomas from Philippines
Couple
1 King Bed
Stayed 2 nights in January 2020

A wonderful start of our Vietnam journey! Couldn’t be better!”

Beautiful property with authentic interior The room was just perfect, never slept so peaceful Breakfast buffet outstanding - one of the best ever experienced The bar in the lobby would need a concept review, the only thing in the hotel I was not really enthusiastic about, as a hotelier myself I would do it differently, reminds me a bit too much on the “old English ladies gathering place” in the 50th Big leather chairs with the flavor of a Havanna cigar bar would be perfect, Internet connection is just great We will be back at the end of our trip through Vietnam and certainly not the last time in Saigon, a wonderful city

Reviewed January 29, 2020

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8.7
Excellent
Loic from France
Couple
2 Twin Beds
Stayed 2 nights in May 2012

All you can expect from a Park Hyatt”

Location, in room services

a typical no surprise park hyatt, with nice room service, amenities and settings. location is great to access restaurants, bars and ho chi minh's sights.

Reviewed July 17, 2012

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9.2
Exceptional
Victor from Singapore
Couple
1 King Bed
Stayed 1 night in April 2018

Hands Down the best hotel in Ho Chi Minh”

Always a pleasure staying at the Park Hyatt whenever we go to HCM. Beautiful rooms and facilities, friendly and helpful staff who speak English well and are experienced in assisting with all guest enquiries. Special mention goes to Hang, the guest relations officer who checked us in. She took the time to show us 2 different rooms so we could decide which we preferred, and also assisted my wife in finding a good manicure shop down the street. Look forward to staying here again on our next visit!

Reviewed August 23, 2018

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9.3
Exceptional
Bengt from Sweden
Solo traveler
1 King Bed
Stayed 1 night in January 2013

Good hotel in the absolut centre of Ho Chi Minh”

Nice, clean and best location

Stayed only one night at this very good hotel. Like the wine bar, with a impressing list of wines from all over the world, they even had my favorite Italian wine, Tignanello... Nice pool area and good spa. Beside this the location is close to the centre of Ho Chin Minh with the most exclusive shopping just outside the doors.

Reviewed January 15, 2013

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9.6
Exceptional
Anna from China
Couple
1 King Deluxe
Stayed 3 nights in April 2016

Weekend in Saigon”

Wonderful hotel. Staff were excellent - concierge particularly knowledgable and helpful. Everyone we encountered was top class from front desk to spa to the waitress in the lounge. Our stay was very short but made unforgettable by the team at the Park Hyatt. Thank you.

Reviewed April 11, 2016

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8.3
Excellent
Sue-Shan from Singapore
Couple
Park Suite King
Stayed 3 nights in February 2016

Great location with nice rooms ”

Location, nice rooms and cleanliness

Overall our stay was pleasant except for the staff at Xuan Spa who seemed very disgruntled that we cancelled our booking for 2 pax even after informing one of their colleagues that we were not going for it and instead will get our other traveling companion to go for a session. And to be fair, there was no mention of a cancellation policy when we first made the reservation so when she personally had to come by the third time, after 2 of her colleagues already came by to remind us of the booking, she also made it very clear that we were, in her words, "denying her customers and making her lose 3 customers!" because we didn't fulfil the reservation for 2 pax. I'm not sure if this is considered service at a high end hotel brand such as Park Hyatt but we certainly had an unsavoury experience with your spa operator's staff.

Reviewed February 29, 2016

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8.4
Excellent
Adam from United Kingdom
Couple
1 King Deluxe
Stayed 3 nights in February 2016

Great location but sometimes Hyatt lets you down”

This is a good Hyatt hotel but it is expensive, be prepared to high western prices in this hotel for the same goods and services that you can buy for one third to half outside. There is hefty service and tax charges on purchases in the hotel. The staff are generally good kind people but there knowledge is not as good as you would expect. Most other hotels offer complimentary airport pickups and drop offs, breakfast included packages etc it is pay as you go here. Bed in a luxury king was somewhat hard and uncomfortable and rooms are smaller than you expect in this part of the world, all be it there is a recent refurbishment.

Reviewed February 16, 2016

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8.0
Excellent
Leslie from Malaysia
Couple
1 King Bed
Stayed 2 nights in May 2017

Great Hotel in excellent location”

I spent 2 nights at the Park Hyatt for a short weekend getaway with my wife. The property was beautiful, location very convenient as it was close enough without being near all the construction work going along. I used the gym and pool and both were excellent experiences. The staff were friendly, speak english well and knowledgeable. The only problem was around the consistency of the service levels. For example I requested for ice two days in a row and on both days, they did not deliver until a second call was made. However, when I provided the feedback to the hotel, the service recovery was excellent in the form of a bottle of wine in the room and this restored my faith in the brand. Excellent and we had a great time.

Reviewed May 22, 2017

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10.0
Exceptional
Ben from Vietnam
Couple
1 King Bed
Stayed 1 night in July 2019

Monumental Hotel, definitely 5 stars”

This place is hands down the best hotel in Saigon. The service, rooms, food and location are all second to none. The staff are extremely attentive and tend to your every requirement no matter how big or small. The rooms are spacious and exquisitely decorated. The breakfast was lovely, with a great selection on offer. I would highly recommend this hotel.

Reviewed July 09, 2019

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10.0
Exceptional
colin from United Kingdom
Couple
Garden View King
Stayed 2 nights in February 2016

Superb hotel ”

We wouldn't hesitate to stay at the park Hyatt again upon our return to Saigon

Reviewed February 17, 2016

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8.7
Excellent
Peter from United Kingdom
Family with young children
1 King Deluxe
Stayed 1 night in August 2015

Park Hyatt review”

Location, staff and cleanliness

It was great apart from the bed which was so hard both my wife and I hardly slept. Secondly despite it being a brand new Park Hyatt it was obvious a lot of the finish was lower quality local contractors; for example the pool has very sharp edges on the steps which will likely cut someone one day especially kids playing.

Reviewed August 16, 2015

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8.7
Excellent
Cerine from United Kingdom
Couple
1 King Bed
Stayed 3 nights in June 2013

Short weekend stay in city center”

Location, attentive staff, nice clean rooms

Park Hyatt was amazing in helping us obtain a landing visa in 30mins and we managed to board the plane unexpectedly. Fast check-in and out, great location in city center.

Reviewed June 25, 2013

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10.0
Exceptional
Valery from Russia
Couple
1 King Bed
Stayed 1 night in August 2011

Perfect place.”

Placed in the center, all what I was needed near. Nice room. Careful and professional stuff.

i stayed not long time there, but found that stuff very professional, kind. room clean and quiet. atmosphere in hotel very friendly. hotel placed in the center of saigon and all needed for me places was near, so it also was convenient for me. in one word - perfect place.

Reviewed August 25, 2011

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