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PALM PARK Hotel Surabaya
PALM PARK Hotel Surabaya
PALM PARK Hotel Surabaya
PALM PARK Hotel Surabaya
PALM PARK Hotel Surabaya
PALM PARK Hotel Surabaya
PALM PARK Hotel Surabaya

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8.1

Excellent

136 reviews

136 reviews

Housekeeping7
Breakfast4
View1
See map

7.5

Very good

Location rating score

Very good location - Inside city center
Popular landmarks
Suramadu National Bridge 490 m
Tugu Pahlawan 2.3 km
Tunjungan Plaza 2.7 km
Monkasel (Submarine Monument) 2.9 km
Sampoerna Museum 3.2 km
Bungkul Park 5.3 km
Pakuwon Food Festival 5.7 km
Surabaya's Zoo 5.9 km
Surabaya Town Square 6.1 km
Masjid Nasional Al Akbar Surabaya 11.0 km
Nearby landmarks
Pasar Tambak Rejo 40 m
Klinik dr. Samuel Abednego 120 m
RSUD Dr.M.Soewandhie 210 m
Puskesmas Tambak Rejo 330 m
Klinik Dokter Spesialis 340 m
Poliklinik Noor Mushola 350 m
Suramadu National Bridge 490 m
Bidan Ny Harini Lestari 520 m
Gelora 10 November Stadium 550 m
Taman Mundu 570 m

PALM PARK Hotel Surabaya

Jalan Kapas Krampung No.45, Surabaya Center, Surabaya, Indonesia, 60142 - See map

Make your best journey to Surabaya with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Inside city center

Check-in [24-hour]

Airport transfer

450 meters to Suramadu National Bridge

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Game room

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

10 travelers have booked today.

Value for money8.4
Location rating7.5
Nearest airportJuanda International Airport (SUB)
Distance to airport14.9 km

Rooms available at PALM PARK Hotel Surabaya

Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Family Suite
...
  • Room size: 48 m²/517 ft²
  • Outdoor view
  • 1 sofa bed & 2 queen beds
Enter dates to see prices
Deluxe Triple Rooms
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Suite Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Smart Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
智能房
...
    Enter dates to see prices
    Twin room - Single use - De Luxe
    ...
      Enter dates to see prices
      Room Only
      ...
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        DELUXE TRIPLE ROOM 2 BEDS 3 TWIN BEDS
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at PALM PARK Hotel Surabaya?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to PALM PARK Hotel Surabaya?

          PALM PARK Hotel Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at PALM PARK Hotel Surabaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, PALM PARK Hotel Surabaya has a car park available for guests. Parking is available for a fee of 6000 IDR per day. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at PALM PARK Hotel Surabaya?

          Wake up to a great buffet breakfast at PALM PARK Hotel Surabaya. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 99000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at PALM PARK Hotel Surabaya?

          PALM PARK Hotel Surabaya features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          Can business events be hosted at PALM PARK Hotel Surabaya?

          On-site venues and convenient event services make PALM PARK Hotel Surabaya an ideal choice for hosting meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

          What is the smoking policy at PALM PARK Hotel Surabaya?

          PALM PARK Hotel Surabaya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

          What restaurants are nearby PALM PARK Hotel Surabaya?

          PALM PARK Hotel Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Rotiboy Grand City Mall, Igor's Pastry- Galaxy Mall and Bebek Harissa Ondomohen.

          What popular shopping places are close to PALM PARK Hotel Surabaya?

          PALM PARK Hotel Surabaya is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

          What are popular attractions near PALM PARK Hotel Surabaya?

          PALM PARK Hotel Surabaya is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

          Show more questions
          See map

          Explore the neighborhood

          What people love about PALM PARK Hotel Surabaya

          • 9.6

            Exceptional
            Cleanliness

            "Room very clean and staf so humble"

            Deny

            |

            July 3, 2022

          • 10

            Exceptional

            "Overall is great."

            Adawiyah

            |

            January 5, 2020

          • 7.2

            Very good
            Cleanliness

            "Fairly new hotel, clean and roomy."

            Indrapradja

            |

            February 13, 2019

          Property ranking|Compared to 851 Surabaya properties
          See all rankings
          Couples review score
          8.9/10
          Room size
          29 sqm.
          Cleanliness score
          8.6/10
          Service score
          8.5/10
          Better than
          92
          %
          of Surabaya properties
          Bigger than
          89
          %
          of Surabaya properties
          Better than
          87
          %
          of Surabaya properties
          Better than
          86
          %
          of Surabaya properties
          Overall rating:

          8.1

          Excellent
          136 reviews
          Cleanliness
          8.5
          Facilities
          7.8
          Location
          7.5
          Read all reviews >
          More about PALM PARK Hotel Surabaya

          More about PALM PARK Hotel Surabaya

          PALM PARK Hotel Surabaya

          You'll love the exceptional convenience during your stay at PALM PARK Hotel Surabaya, located right in the heart of the city center, with an easy access to everything in Surabaya.
          Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by PALM PARK Hotel Surabaya. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with taxi and shuttle services available.
          Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at PALM PARK Hotel Surabaya. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
          Smoking may only take place in restricted designated areas.
          Rooms at PALM PARK Hotel Surabaya are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at PALM PARK Hotel Surabaya offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
          You may be assured to know that a refrigerator, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


          Dining and things to do

          Wake up with no worries at PALM PARK Hotel Surabaya, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at PALM PARK Hotel Surabaya which has a selection of halal options.


          Reasons to stay here

          Verified reviews for this hotel's food and dining options score it better than 85% of accommodations in the city.
          Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 87% of other options in the city.
          This hotel's staff and services score higher than 85% of accommodations in the city.

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          Amenities and facilities
          Very good
          Facilities

          7.8

          Most talked about facilities

          Housekeeping

          4 mentions

          Breakfast

          3 mentions

          Food & Dining

          1 mention

          Internet

          1 mention

          Languages spoken

          • English
          • Indonesian

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Game room

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Hand sanitizer
          • Hotel room service app
          • Hot water linen and laundry washing
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Bar
          • Restaurant [halal]
          • Restaurants
          • Room service

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Food delivery
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoking area

          For the kids

          • Family room
          • Playground

          Access

          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms

          Getting around

          • Airport transfer
          • Car park [charges apply]
          • Shuttle service
          • Taxi service

          Available in all rooms

          • Air conditioning
          • Desk
          • Fire extinguisher
          • Free bottled water
          • Mirror
          • Non-smoking
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Smoke detector
          • Socket near the bed
          • Telephone
          • Towels
          • Wake-up service
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Asian
          • Continental
          • Halal
          Restaurants on site

          KEMIRI Restaurant

          • Cuisine: Indonesian, Local
          • Menu: Buffet, A-la-carte
          Location
          Jalan Kapas Krampung No.45, Surabaya Center, Surabaya, Indonesia, 60142
          Very good
          Location

          7.5

          Airports

          • Juanda International Airport (SUB)
            14.9 km
          • Abdul Rachman Saleh Airport (MLG)
            76.9 km

          Public transportation

          • Sidotopo Train Station
            1.3 km
          • Semut Train Station
            1.4 km

          Hospital or clinic

          • Klinik dr. Samuel Abednego
            120 m

          Shopping

          • Tunjungan Plaza
            2.7 km

          Convenience store

          • Alfamart
            1.4 km

          Cash withdrawal

          • ATM
            120 m
          What's nearby

          Popular landmarks

          • Suramadu National Bridge
            490 m
          • Tugu Pahlawan
            2.3 km
          • Tunjungan Plaza
            2.7 km
          • Monkasel (Submarine Monument)
            2.9 km
          • Sampoerna Museum
            3.2 km
          • Bungkul Park
            5.3 km
          • Pakuwon Food Festival
            5.7 km
          • Surabaya's Zoo
            5.9 km
          • Surabaya Town Square
            6.1 km
          • Masjid Nasional Al Akbar Surabaya
            11.0 km

          Nearby landmarks

          • Pasar Tambak Rejo
            40 m
          • Klinik dr. Samuel Abednego
            120 m
          • RSUD Dr.M.Soewandhie
            210 m
          • Puskesmas Tambak Rejo
            330 m
          • Klinik Dokter Spesialis
            340 m
          • Poliklinik Noor Mushola
            350 m
          • Suramadu National Bridge
            490 m
          • Bidan Ny Harini Lestari
            520 m
          • Gelora 10 November Stadium
            550 m
          • Taman Mundu
            570 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-5 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 6 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
          • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.
          • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Getting around

          • Airport transfer fee200000 IDR

          Extras

          • Breakfast charge (unless included in room price)99000 IDR

          The property

          • Number of bars/lounges1
          • Number of floors2
          • Number of restaurants1
          • Number of rooms 101
          • Year property opened2019

          Parking

          • Daily parking fee6000 IDR

          Reviews of PALM PARK Hotel Surabaya from real guests

          Provided by verified guests of Agoda
          8.1
          /
          10
          Cleanliness8.5
          Facilities7.8
          Location7.5
          Service8.5
          Value for money8.4
          High score for Surabaya
          Rating
          9+ Exceptional (22)
          8-9 Excellent (7)
          7-8 Very Good (6)
          6-7 Good (1)
          <6 Below Expectation (15)
          Time of the year
          Mar - May (6)
          Jun - Aug (17)
          Sep - Nov (14)
          Dec - Feb (14)
          All guests (103)
          All room types
          All languages

          Show reviews that mention 

          Showing 51 verified guest comments
          123
          10.0
          Exceptional
          Adawiyah from Indonesia
          Family with teens
          Smart Room
          Stayed 1 night in January 2020

          RECOMMENDED!!!”

          + : the hotel is near mall, and street food seller. it's very convenient. the room is clean, great design. the restaurant also serve delicious food. the staff is very kind and friendly. overall is great. im enjoying my stay. - : maybe add more variation menu for breakfast

          Reviewed January 05, 2020

          See room deals

          9.6
          Exceptional
          Lisa from Indonesia
          Solo traveler
          Deluxe Room
          Stayed 1 night in February 2019

          Super clean n beautiful hotel”

          The hotel is very clean, quiet ambiences, nice staffs, beautiful room n comfortable, good breakfast, I love to stay there..

          Reviewed February 06, 2019

          See room deals

          Dear Ms. Lisa, Thank you very much for your stay at PALM PARK Hotel and share your great experience during your stay. Hope we can meet you again for your next visit to our hotel soon. With warm regards,

          Responded July 02, 2019
          PALM PARK Hotel Surabaya
          9.6
          Exceptional
          Deny from Indonesia
          Family with young children
          Deluxe Room
          Stayed 1 night in July 2022

          Clean”

          Room very clean and staf so humble

          Reviewed July 03, 2022

          See room deals

          Dear Bapak Deny, Terima kasih telah menginap di PALM PARK Hotel & Convention Surabaya dan atas waktu yang Anda luangkan untuk membagikan ulasan Anda. Kami senang membaca bahwa Anda memiliki pengalaman menginap yang menyenangkan bersama kami. Ulasan Anda telah disambut dengan hangat oleh tim kami dan kami akan tetap fokus untuk mencoba secara konsisten meningkatkan fasilitas dan layanan kami. Sekali lagi terima kasih banyak atas ulasan Anda, dan kami berharap dapat menyambut Anda lagi dalam waktu dekat. Salam Hangat, Riezky B. Andreansyah Marketing Communication

          Responded July 11, 2022
          PALM PARK Hotel Surabaya
          7.2
          Very good
          Indrapradja from Indonesia
          Family with young children
          Deluxe Room
          Stayed 1 night in January 2019

          A bit far but worth it”

          Fairly new hotel, clean and roomy. Love the big comfy bed. The only problem is you have to park at the rooftop to reach the hotel lobby. The mall below is rundown and old. We were the only 2 people staying for that night. The hotel location is a bit far from city center. We dont mind staying here again if the price is low.

          Reviewed February 13, 2019

          See room deals

          Dear Bapak Indrapradja, Many thanks for your for your stay at PALM PARK Hotel Surabaya. We are happy to know that you enjoyed your stay at our hotel. Hope we can welcome you again in the near future. With warm regards,

          Responded July 02, 2019
          PALM PARK Hotel Surabaya
          6.0
          Amelia from Indonesia
          Couple
          Deluxe Room
          Stayed 2 nights in July 2019

          located above the market?”

          bad smell in the entrance (drop off lobby). only 2 floors for room, and the hallway is quite long walk to the room

          Reviewed September 12, 2019

          See room deals

          5.6
          Scott from Australia
          Solo traveler
          Standard Double Room
          Stayed 2 nights in August 2019

          Bad facilities hot water no work”

          So far so good only facilities no hangers no soap towel only 1

          Reviewed September 01, 2019

          See room deals

          5.2
          Hoangnghia from United States
          Couple
          Smart Room
          Stayed 1 night in August 2019

          Above average”

          No soaps for hair, no soaps for body ,no hangers, the lights to dazzled.

          Reviewed August 05, 2019

          See room deals

          Dear Hoangnghia, Thank you very much for your comments, yes we do not provide any soaps due to budget rooms that you are styaing at. Hope to inform you accordingly. With warm regards,

          Responded August 23, 2019
          PALM PARK Hotel Surabaya
          9.6
          Exceptional
          priscila from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in September 2018

          7 experience about this hotel”

          1. Room are large and clean 2. Tasty breakfast menu 3. Good service 4. This hotel provide hairdryer in room 5. They also have kids corner, billiard and internet corner (if you need that info) 6. Lobby and resto are instagramable 7. Parking access are joining with mall, but we can ask for stamp in receptionist to get free pass overall this hotel worth it to revisit.

          Reviewed September 10, 2018

          See room deals

          Dear Ms. Priscila, Many thanks for your great review on Agoda.com. We are happy to read your positive comments. Look forward to welcome you back here at PALM PARK Hotel Surabaya. With warm regards,

          Responded August 23, 2019
          PALM PARK Hotel Surabaya
          8.4
          Excellent
          Esmee from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in August 2018

          Very nice and clean room but music from the club below was very loud”

          The room was very nice and extremely clean. However, you first have to go through the mall to get to the hotel and there is apparently a club in the mall beneath the hotel. The music was sooo loud and we heard it till 3 am. The personnel however was very friendly.

          Reviewed August 23, 2018

          See room deals

          Dear Esmee, Thank you very much for your review and just fyi, we have entrance from ground level located the rear of Kaza City. Hope to welcome you again in the near future. With warm regards,

          Responded August 23, 2019
          PALM PARK Hotel Surabaya
          10.0
          Exceptional
          romy from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in December 2018

          like it”

          relatively new hotel so everything is superb. room still clean and tidy, linens are fresh, all staff are polite and breakfast is awesome. keep it up!

          Reviewed December 28, 2018

          See room deals

          Dear Mr. Romy, Many thanks for your great review during your stay at PALM PARK Hotel Surabaya. Hope we can welcome you again soon. With warm regards,

          Responded July 02, 2019
          PALM PARK Hotel Surabaya
          9.2
          Exceptional
          putra from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in August 2018

          hotel on top ”

          new hotel,nice view,help full services

          Reviewed August 19, 2018

          See room deals

          Thank you Bapak Putra.

          Responded July 03, 2019
          PALM PARK Hotel Surabaya
          9.2
          Exceptional
          Marthin from Indonesia
          Family with young children
          Deluxe Room
          Stayed 1 night in August 2018

          Hotel Baru, Bersih dan Nyaman”

          Sekeluarga menginap disini, hotelnya dekat dengan Mall, kamarnya bersih dan wangi. Lobby nya cozy banget..ada billiard, ada kids playground pula, anak anak suka banget. Staff nya ramah, breakfast ok.

          Reviewed August 28, 2018

          See room deals

          Dear Bapak Marthin, Teriamakasih banyak sudah menginap di PALM PARK Hotel Surabaya. Semoga kami dapat bertemu kembali dalam kunjungan bapak. Salam,

          Responded August 23, 2019
          PALM PARK Hotel Surabaya
          2.4
          muhammet from Turkey
          Business traveler
          Deluxe Room
          Stayed 1 night in August 2018

          avoid ”

          The area is like a refugee Camp. Dangerous. The so called hotel is a one floor place on the top of 3 floor parking lot. Never visible from outside. You need to pay parking fee when getting into the parking building with a taxi. Actually you have no other choice because there is no elevator or lift. Outside pictures of building is fake. Chech was disaster. I was the only one in the reception and check-in took more than one hour, 70 minutes to be exact. The whole building is super noicy. Let me explain : after 70 min of check - in I get into my room very tired late midnight. But impossible to sleep because there was a night club under my room without any soundproof. I was feeling the beats of music in my stomach until 03.00 am. I was hoping to sleep until the azan (call for prayer) started from the minaret right in front of my window sight. Again no sleep. After a short while of azan, the receptionist started to shout and knock the door of next room which took about 20 minutes. By the time the sun was already shining. I guess around after 5. 30 am. Nervous and angry tried to sleep after next room woke up and gave an answer to noicy receptionist. But the worst yet to come:, the construction. After 6am. The heavy construction started on upper floor, hammers, drilling all kinds of machines etc., you name it. Around 9 am wanted to have breakfast but how? There is no restaurant. The phone in the room is not working. So, had to go walk down the reception to ask for breakfast which is included in my room rate. Although only a few rooms were booked in the hotel, a simple breakfast came after around 45 minutes with a cold coffee. I usually do not write much review and I am a tolerant person but this so called hotel was a disaster. I warn you, pay a little more and get another hotel around famous shopping malls.

          Reviewed August 29, 2018

          See room deals

          Thank you, not any more. Please do come back and experiece our hotel.

          Responded August 23, 2019
          PALM PARK Hotel Surabaya
          7.6
          Very good
          Yuliana from Indonesia
          Family with teens
          Deluxe Room
          Stayed 2 nights in December 2018

          Extr bed fee is too high”

          We still need to pay thw parking fee😪

          Reviewed December 22, 2018

          See room deals

          Dear Ibu Yuliana, Terimakasih banyak atas reviewnya. Sekedar info kalau parkiran hanya membayar 1x saja dan free selama menginap di hotel kami. Salam,

          Responded July 09, 2019
          PALM PARK Hotel Surabaya
          10.0
          Exceptional
          rachel from Indonesia
          Solo traveler
          Deluxe Room
          Stayed 1 night in September 2018

          Very nice hotel”

          Its all new & fresh facilities I'm lovin it...

          Reviewed September 07, 2018

          See room deals

          Thanks

          Responded August 23, 2019
          PALM PARK Hotel Surabaya
          6.0
          Arby from Indonesia
          Family with young children
          Standard Double Room
          Stayed 1 night in August 2022

          Zgood”

          Zgood

          Reviewed August 27, 2022

          See room deals

          10.0
          Exceptional
          Yanti from Indonesia
          Family with young children
          Deluxe Room
          Stayed 2 nights in April 2022

          Exceptional”

          Pelayanan baik syg parkir e aja yg ribet..kamar juga besar yg dulux harga murah tpi fasilitas bagus

          Reviewed May 24, 2022

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          Dear Ibu Yanti, Terima kasih telah menginap di PALM PARK Hotel & Convention Surabaya dan atas waktu yang Anda luangkan untuk membagikan ulasan Anda. Ulasan Anda telah disambut dengan hangat oleh tim kami dan kami akan tetap fokus untuk mencoba secara konsisten meningkatkan fasilitas dan layanan kami. Sekali lagi terima kasih banyak atas ulasan Anda, dan kami berharap dapat menyambut Anda lagi dalam waktu dekat. Salam Hangat, Riezky B. Andreansyah Marketing Communication

          Responded July 11, 2022
          PALM PARK Hotel Surabaya
          4.8
          Lidia from Indonesia
          Family with teens
          Deluxe Triple Rooms
          Stayed 1 night in May 2022

          Acceptable”

          Andai saya tidak kepepet tidak akan kembali menginap di hotel ini. Yang saya bayarkan tidak sebanding dengan yang saya dapatkan

          Reviewed May 06, 2022

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          Dear Ibu Lidia, Terima kasih telah menginap di PALM PARK Hotel & Convention Surabaya dan atas waktu yang Anda luangkan untuk membagikan ulasan Anda. Ulasan Anda telah disambut dengan hangat oleh tim kami dan kami akan tetap fokus untuk mencoba secara konsisten meningkatkan fasilitas dan layanan kami. Sekali lagi terima kasih banyak atas ulasan Anda, dan kami berharap dapat menyambut Anda lagi dalam waktu dekat. Salam Hangat, Riezky B. Andreansyah Marketing Communication

          Responded May 11, 2022
          PALM PARK Hotel Surabaya
          10.0
          Exceptional
          windy from Indonesia
          Solo traveler
          Smart Room
          Stayed 1 night in January 2022

          Konsep asik buat Healing”

          Tempatnya enak, buat kemana2 deket, fasilitas oke, makanan enak2, intinya bisa buat me time

          Reviewed February 25, 2022

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          Dear Ibu Windy, Terima kasih telah menginap di PALM PARK Hotel & Convention Surabaya dan atas waktu yang Anda luangkan untuk membagikan ulasan Anda. Kami senang membaca bahwa Anda memiliki pengalaman menginap yang menyenangkan bersama kami. Ulasan Anda telah disambut dengan hangat oleh tim kami dan kami akan tetap fokus untuk mencoba secara konsisten meningkatkan fasilitas dan layanan kami. Sekali lagi terima kasih banyak atas ulasan Anda, dan kami berharap dapat menyambut Anda lagi dalam waktu dekat. Salam Hangat, Riezky B. Andreansyah Marketing Communication

          Responded March 18, 2022
          PALM PARK Hotel Surabaya
          9.6
          Exceptional
          mukti from Indonesia
          Family with teens
          Deluxe Triple Rooms
          Stayed 1 night in June 2021

          Great application,Best Price,Harga murah untuk keluarga”

          Jadi pilihan utama karena paling deket dengan Rumah Sakit RSUD. soewandi surabaya untuk keperluan pengobatan

          Reviewed June 16, 2021

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          Dear Bapak Mukti, Terima kasih telah menginap di PALM PARK Hotel & Convention Surabaya dan atas waktu yang Anda luangkan untuk membagikan ulasan Anda. Kami senang membaca bahwa Anda memiliki pengalaman menginap yang menyenangkan bersama kami. Ulasan Anda telah disambut dengan hangat oleh tim kami dan kami akan tetap fokus untuk mencoba secara konsisten meningkatkan fasilitas dan layanan kami. Sekali lagi terima kasih banyak atas ulasan Anda, dan kami berharap dapat menyambut Anda lagi dalam waktu dekat. Salam Hangat, Riezky B. Andreansyah Marketing Communication

          Responded March 18, 2022
          PALM PARK Hotel Surabaya
          123
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