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Palm Hotel
Palm Hotel
Palm Hotel
Palm Hotel
Palm Hotel
Palm Hotel
Palm Hotel

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6.8

Good

56 reviews

56 reviews

See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Notohadinegoro Airport 38.8 km
Banyuwangi Airport 72.0 km
Trunojoyo Airport 99.8 km
Abdul Rachman Saleh Airport 122.3 km
Juanda International Airport 128.8 km
Ngurah Rai International Airport 174.4 km

Palm Hotel

Jl. A. Yani No. 32, Bondowoso, Bondowoso, Indonesia, 68214 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bondowoso part of Bondowoso, this property puts you close to attractions and interesting dining options. Restaurant, hot tub and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Breakfast [free]

Air conditioning

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Breakfast [free]

Swimming pool [outdoor]

Hot tub

Restaurants

Value for money7.0
Location rating7.5

Rooms available at Palm Hotel

Super Deluxe
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior
...
  • Shower
  • 1 single bed or 1 double be...
Enter dates to see prices
Twin/Double Room
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Palm Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Palm Hotel?

      For those who wish to drive their own cars, Palm Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Bondowoso with private transportation, the resort can arrange car rental for you.

      What is the smoking policy at Palm Hotel?

      Palm Hotel does not permit smoking in any of its rooms or indoor areas.

      What restaurants are nearby Palm Hotel?

      Restaurants including RM Lestari, Jojo Resto N Coffee and Depot Kartini are popular in Palm Hotel’s neighborhood which is known as Bondowoso.

      What popular beaches are close to Palm Hotel?

      Palm Hotel’s Bondowoso neighborhood also includes Pasir Putih Parbaba Beach.

      See map

      Explore the neighborhood

      Overall rating:

      6.8

      Good
      56 reviews
      Cleanliness
      6.9
      Facilities
      7.0
      Location
      7.5
      Read all reviews >
      More about Palm Hotel

      More about Palm Hotel

      Palm Hotel

      All offerings provided by Palm Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Car hire services provided by Palm Hotel makes it easy to plan your day trips, sightseeing, and more around Bondowoso. For guests arriving by car, parking is provided free of charge.
      Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Palm Hotel. For health reasons, smoking is not permitted anywhere inside the resort.
      A range of amenities is offered in guestrooms at Palm Hotel. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.


      Palm Hotel

      All offerings provided by Palm Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Car hire services provided by Palm Hotel makes it easy to plan your day trips, sightseeing, and more around Bondowoso. For guests arriving by car, parking is provided free of charge.
      Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Palm Hotel. For health reasons, smoking is not permitted anywhere inside the resort.
      A range of amenities is offered in guestrooms at Palm Hotel. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and bottled water are provided in some guestrooms.


      Dining and things to do

      Every day at Palm Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices.
      A day in will be as fun as a day out with ranges of recreational activities offered at Palm Hotel. A relaxing end to every day is possible with a visit to the hot tub, located right in the resort. Don't forget to make a visit or two to the resort's pool.


      Dining and things to do

      Every day at Palm Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices.
      A day in will be as fun as a day out with ranges of recreational activities offered at Palm Hotel. A relaxing end to every day is possible with a visit to the hot tub, located right in the resort. Don't forget to make a visit or two to the resort's pool.


      Reasons to stay here

      Compared to the city's accommodation options, this resort scored higher than 83% of them for food and dining.
      According to guests who stayed here, this resort's room comfort is rated higher than 83% of other accommodations in Bondowoso.

      Amenities and facilities
      Good
      Facilities

      7

      Most talked about facilities

      Breakfast

      4 mentions

      Swimming Pool

      1 mention

      Housekeeping

      1 mention

      Languages spoken

      • English
      • Indonesian

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Garden
      • Hot tub
      • Swimming pool [outdoor]

      Dining, drinking, and snacking

      • Breakfast [free]
      • Coffee shop
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Elevator
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      Access

      • Front desk [24-hour]
      • Pets allowed

      Getting around

      • Car park [free of charge]
      • Rental car

      Available in all rooms

      • Air conditioning
      • Coffee/tea maker
      • Free bottled water
      • Internet access – wireless
      • Shower
      • TV [flat screen]
      • Wi-Fi [free]
      Location
      Jl. A. Yani No. 32, Bondowoso, Bondowoso, Indonesia, 68214
      Very good
      Location

      7.5

      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-10 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 11 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Reviews of Palm Hotel from real guests

      Provided by verified guests of Agoda
      6.8
      /
      10
      Cleanliness6.9
      Facilities7.0
      Location7.5
      Room comfort and quality5.7
      Service6.6
      Value for money7.0
      High score for Bondowoso
      Rating
      9+ Exceptional (3)
      8-9 Excellent (5)
      7-8 Very Good (7)
      6-7 Good (4)
      <6 Below Expectation (16)
      Time of the year
      Mar - May (2)
      Jun - Aug (15)
      Sep - Nov (9)
      Dec - Feb (9)
      All guests (56)
      All room types
      All languages

      Show reviews that mention 

      Showing 35 verified guest comments
      12
      5.7
      Alejandra from Spain
      Couple
      Superior
      Stayed 2 nights in July 2014

      Good bedroom, Disappointing staff”

      Big room, nice hotel

      We stayed 2 nights to relax from a harsh trip to bromo and to visit Ijen. Altough the room stink to naphthalene and the views were quite bad, it was a spacious room with a confortable bed. The hotel facilities are nice and you can enjoy a decent local dinner in an outdoor lounge by the garden (even you have to wait a long time). We asked the crew to help us to hire a driver to Gunung Ijen (it takes like 3 hours to get there), we agree having a driver at 4am for 650.000ird, but by that time there was no one waiting for us in the lodge as we have agreed and prepayed, they forgotten booking our tour, finally, 1:30h later another driver came and we took the tour. When we were back in the afternoon to the hotel, We had to bargaing to pay less as we didn't get the service we had agreed, and we finally payed 550.000ird, it was like a meat market... In addition, in the evening we met another gueste staying at Palms hotel, that were also having problems with the tour to Ijen, because they have prebooked in advance for 600.000 ird (not 650.000 ird as we were offered) but when they get to the hotel they ask them to pay 750.000 ird! Finally, they also manage to get the price agreed at the beginning but having to bargaing a lot and calling others hotels in Bondowoso to get better prices and being able to negociate with Palms hotel... Quite bad, so staff not really servicefull and sometimes tricky so we cannot recommend them

      Reviewed September 01, 2014

      See room deals

      7.0
      Very good
      Madhu from India
      Solo traveler
      Super Deluxe
      Stayed 1 night in August 2015

      Huge rooms. Clean look.”

      Big room size. Clean.

      We stayed here as a resting point before Ijen. Double room is big enough for 4 people. Toiletries provided. Hotel restaurant is not cheap but not overpriced either. Value for money.

      Reviewed August 17, 2015

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      6.7
      Good
      Bertrand from Singapore
      Solo traveler
      Superior
      Stayed 1 night in June 2014

      Helpful reception staff”

      Helpful staff, big room, good base for trip to Kawah Ijen

      Reception staff were exceedingly helpful in arranging transport to Kawah Ijen. They helped us to plan our itinerary in order to get back to Surabaya airport in time for departure, and packed our breakfast to go. Wi-fi was only available in the hotel lobby.

      Reviewed June 09, 2014

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      4.7
      Lisa from Ireland
      Couple
      Superior
      Stayed 1 night in August 2014

      Short stop over”

      We were offered a private driver to take us to ijen Volcano as we were told it was the only way to get there. Initially we were told we could share the fare with another couple but when we went to book the couple didn't exist. We paid for it as private and we were two females. It ended up being one of the scariest experiences we have had. The driver every 10minutes kept stopping on remote roads telling us he was waiting on a friend. We were so scared. We eventually got to ijen quite late and just made the blue flame and sunrise but only because we were fit enough to climb quickly. Don't get a very expensive car from this hotel. It was old, no air com and no seatbelts. The hotel itself was the worst we have stayed in to date.

      Reviewed August 19, 2014

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      6.0
      Zulpikar from Indonesia
      Business traveler
      Superior
      Stayed 1 night in July 2015

      Great Budget Hotel ”

      The Value

      Nice place with standard services for budget hotel and the most interested was you could share the pool with other people like a water park and very crowded..awesome.

      Reviewed October 03, 2015

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      4.7
      Damian from Poland
      Couple
      Superior
      Stayed 1 night in June 2011

      Average hotel, not worth money paid”

      I haven't identified any strenghts (above the average).

      - rooms were old, full of ants. - very poor take-away breakfast (boild egg + tosts...) - hotel swimming-pool crowded with local people. - communication barrier with hotel staff (really poor english both at the reception and at the restaurant)

      Reviewed June 21, 2011

      See room deals

      9.0
      Exceptional
      Rosalind from Singapore
      Couple
      Superior
      Stayed 4 nights in December 2014

      Palm Hotel short stay for Kawah Ijen”

      Clean, spacious, efficient

      A good stopover place for tour to Kawah Ijen.

      Reviewed December 22, 2014

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      8.4
      Excellent
      Alfius from Indonesia
      Family with teens
      Superior
      Stayed 1 night in July 2017

      Nice Hotel”

      The location is good Good breakfast Worth for money

      Reviewed August 15, 2017

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      5.0
      Manuel from Spain
      Couple
      Superior
      Stayed 1 night in October 2014

      Bad choice”

      Location

      *Noisy. A weding was taking place under our bedroom but it was the same as we were invited to it * Bad attention. The hospitality was good till we said no to a tour the suggested to go to Ijen. After that they were, I would say, rude. * The room is like an office * The location is fine * Breakfast is not very good.

      Reviewed October 26, 2014

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      5.3
      Gerhard from Germany
      Family with teens
      Deluxe
      Stayed 1 night in July 2014

      Inexpensive convenient stop-over”

      pool, comparatively cheap and quiet

      Ok hotel, not the highest standard, but also rather inexpensive...

      Reviewed August 04, 2014

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      9.2
      Exceptional
      Mark from United States
      Solo traveler
      Superior
      Stayed 1 night in July 2016

      Near airport and room is okay”

      Staff is friendly.

      Reviewed July 03, 2016

      See room deals

      8.4
      Excellent
      Steffie from Indonesia
      Group
      Superior
      Stayed 1 night in October 2017

      Good enough”

      Value for money definitely.

      Reviewed October 27, 2017

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      7.2
      Very good
      Mohammad from Indonesia
      Group
      Superior
      Stayed 1 night in February 2017

      Good”

      Cheap and clean

      Reviewed March 15, 2017

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      3.2
      Ikrimah from Indonesia
      Solo traveler
      Superior
      Stayed 1 night in May 2016

      Not worthed”

      One of the awfull hotel i've ever stay

      Reviewed May 05, 2016

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      2.0
      weeranuch from Thailand
      Solo traveler
      Superior
      Stayed 1 night in July 2018

      No location on gps. We can't find the homestay and no phone to contact.”

      Don't stay here. You never find it

      Reviewed July 31, 2018

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      2.3
      ARNAUD from France
      Couple
      Deluxe
      Stayed 1 night in September 2015

      Heureusement que ce n'était que pour qq heures”

      Plutôt vieux, piscine occupée par l'école d'à côté, chambre avec propre mais hotel très vieillissant;
      Reviewed October 04, 2015

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      6.7
      Good
      Francoise from Belgium
      Family with teens
      Deluxe
      Stayed 2 nights in July 2014

      Ancien hotel de standing au charme vieillissant”

      La piscine, le charme de cette ancienne demeure coloniale, la gentillesse du personnel

      Agréable séjour grace au charme de cette ancienne demeure coloniale et à la gentillesse du personnel. Malheureusement le faible niveau d'anglais et le manque de formation de l'équipe fait que le service n'est pas toujours à la hauteur des attentes. Café infect et petit déjeuner médiocre. La piscine est superbe mais les hôtes locaux semble avoir peu l'habitude de voir des femmes et des jeunes filles s'y baigner en maillot de bain. Sensation assez désagréable.

      Reviewed September 11, 2014

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      6.0
      Alain from France
      Family with teens
      Deluxe
      Stayed 2 nights in August 2014

      Un personnel à la traîne, un restaurant à oublier!”

      Emplacement proche d'un volcan magnifique.... le restaurant à noter dans le top 0!!!!!!!!!!, un ATM proche avec boutique bien tenue.

      Bien dans l'ensemble, la réception est efficace, le bar gagnerait à avoir des gens plus efficaces, une caisse avec de la monnaie et des serveurs dynamiques ainsi que.... des verres!!!! Le restaurant est lamentable, service inexistant, nourriture à peine mangeable, des boissons pas forcément fraîches, une mise en place sans professionnalisme aucun... une catastrophe! Il existe sur la même rue 400 mètres avant un restaurant avec chanteurs super et pas cher.... La boutique proche du restaurant par contre est bien tenue, personnel sympa et ATM juste devant.

      Reviewed September 10, 2014

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      2.3
      yoan from France
      Solo traveler
      Superior
      Stayed 2 nights in July 2014

      une grande piscine, tout le reste est catastrophiq”

      piscine, piscine, piscine

      les plus: tres grande piscine qui permet de nager les moins: pesonnel qui ne pense qu'a vous vendre des visites/transports afin de se prendre sa commission. chambre vieillote voire sale et infestée de cafards et fourmis pour les chambres a coté de la salle mosquée petit déj minimaliste avec un personnel qui ne parle pas anglais et qui mélange tout !

      Reviewed August 15, 2014

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      6.0
      corinne from France
      Couple
      Superior
      Stayed 1 night in July 2014

      court séjour”

      bon rapport qualité prix, propose des chauffeurs, prépare un petit dejeuner à emporter

      Une seul nuit avant la visite du volcan

      Reviewed August 01, 2014

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      12
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