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OYO 658 Alibaba Residence
OYO 658 Alibaba Residence
OYO 658 Alibaba Residence
OYO 658 Alibaba Residence
OYO 658 Alibaba Residence
OYO 658 Alibaba Residence
OYO 658 Alibaba Residence

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7.4

Very good

36 reviews

36 reviews

See map

7.8

Very good

Location rating score

Very good location - 2.35 kilometers from city center
Parking
FREE
Popular landmarks
Bungkul Park 2.3 km
Surabaya's Zoo 2.4 km
Monkasel (Submarine Monument) 3.2 km
Surabaya Town Square 3.2 km
Tunjungan Plaza 4.5 km
Pakuwon Food Festival 5.5 km
Suramadu National Bridge 5.7 km
Tugu Pahlawan 6.3 km
Masjid Nasional Al Akbar Surabaya 6.4 km
Sampoerna Museum 8.1 km
Nearby landmarks
Bratang Flower Market 210 m
Flora Park 340 m
Reny Swalayan 440 m
Taman Flora 470 m
Puskesmas Pembantu Baratajaya 500 m
Bozem Bratang 610 m
Puskesmas Menur 620 m
Klinik Hewan - Little Paw 630 m
Pasar Krukah 710 m
University Surabaya 730 m

OYO 658 Alibaba Residence

56, Jl. Bratang Jaya No.56, Baratajaya, Gubeng, Surabaya, Surabaya Center, Surabaya, Indonesia, 60284 - See map

In addition to the standard of Sanitised Stays, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Restaurants

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information. "

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Restaurants

Wi-Fi in public areas

Daily housekeeping

Kitchen

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.5
Location rating7.8
Nearest airportJuanda International Airport (SUB)
Distance to airport9.4 km

Rooms available at OYO 658 Alibaba Residence

Standard Double Room
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
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Double Deluxe
...
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    Double Deluxe
    ...
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      Room Assigned on Arrival
      ...
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        Standard Double or Twin Room
        ...
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          Standard Double or Twin Room
          ...
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            Frequently asked questions

            What time is check-in and check-out at OYO 658 Alibaba Residence?

            Check-in is from 01:30 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

            How do I get to OYO 658 Alibaba Residence?

            For those who wish to drive their own cars, OYO 658 Alibaba Residence has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel.

            What is the smoking policy at OYO 658 Alibaba Residence?

            OYO 658 Alibaba Residence does not permit smoking in any of its rooms or indoor areas.

            What is the closest train, metro, or bus station to OYO 658 Alibaba Residence?

            Ngagel is the closest train, metro, or bus station, about 1.7 km away from OYO 658 Alibaba Residence.

            What restaurants are nearby OYO 658 Alibaba Residence?

            OYO 658 Alibaba Residence is located in Surabaya Center, famous for good restaurants such as Sate Ayam Lisidu, Mie Kencana and BOGARIA.

            What popular shopping places are close to OYO 658 Alibaba Residence?

            Located in the Surabaya Center area, OYO 658 Alibaba Residence is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

            What are popular attractions near OYO 658 Alibaba Residence?

            Guests at OYO 658 Alibaba Residence can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

            Show more questions
            See map

            Explore the neighborhood

            What people love about OYO 658 Alibaba Residence

            • 10

              Exceptional
              Staff 

              "Good service and very humble"

              Wynnie

              |

              January 15, 2020

            Property ranking|Compared to 855 Surabaya properties
            See all rankings
            Room size
            14 sqm.
            Location score
            7.8/10
            Service score
            7.6/10
            Cleanliness score
            7.4/10
            Bigger than
            79
            %
            of Surabaya properties
            Better than
            71
            %
            of Surabaya properties
            Better than
            71
            %
            of Surabaya properties
            Better than
            70
            %
            of Surabaya properties
            Overall rating:

            7.4

            Very good
            36 reviews
            Cleanliness
            7.4
            Facilities
            7.0
            Location
            7.8
            Read all reviews >
            More about OYO 658 Alibaba Residence

            More about OYO 658 Alibaba Residence

            OYO 658 Alibaba Residence

            Never miss a single attraction in Surabaya when staying at OYO 658 Alibaba Residence. Getting around in Surabaya is easy when staying at this hotel, strategically placed right in the heart of the city.
            Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk service is provided at the hotel including express check-in or check-out.
            Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
            Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the television is provided in some rooms. It's good to know that bathroom amenities including towels are provided in some of the guest bathrooms.


            Dining and things to do

            A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


            Around the property

            OYO 658 Alibaba Residence is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 4.4 km away.


            Reasons to stay here

            Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 85% of the city's other accommodations.
            Guests who stayed here really appreciated the room comfort, scoring it higher than 84% of accommodations in the city.

            Show more
            Amenities and facilities
            Very good
            Facilities

            7

            Languages spoken

            • English
            • Indonesian

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Wi-Fi in public areas

            Cleanliness and safety

            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Physical distancing of at least 1 meter
            • Rooms sanitized between stays
            • Safe dining setup
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Kitchen
            • Restaurants

            Services and conveniences

            • Contactless check-in/out
            • Daily housekeeping
            • Elevator
            • Food delivery
            • Smoke-free property
            • Smoking area

            Access

            • Check-in/out [express]
            • Fire extinguisher
            • Front desk [24-hour]
            • Pets allowed

            Getting around

            • Car park [free of charge]

            Available in all rooms

            • Air conditioning
            • Closet
            • Clothes rack
            • Desk
            • Fire extinguisher
            • Free bottled water
            • Internet access – wireless
            • Non-smoking
            • Private bathroom
            • Shower
            • Telephone
            • Towels
            • TV [flat screen]
            • Wi-Fi [free]
            Location
            56, Jl. Bratang Jaya No.56, Baratajaya, Gubeng, Surabaya, Surabaya Center, Surabaya, Indonesia, 60284
            Very good
            Location

            7.8

            Airports

            • Juanda International Airport (SUB)
              9.4 km
            • Abdul Rachman Saleh Airport (MLG)
              71.2 km

            Public transportation

            • Ngagel
              1.7 km
            • Wonokromo Railway Station
              2.4 km

            Hospital or clinic

            • Puskesmas Pembantu Baratajaya
              500 m

            Shopping

            • Tunjungan Plaza
              4.5 km

            Convenience store

            • Alfamart
              2.9 km

            Cash withdrawal

            • ATM
              190 m
            What's nearby

            Popular landmarks

            • Bungkul Park
              2.3 km
            • Surabaya's Zoo
              2.4 km
            • Monkasel (Submarine Monument)
              3.2 km
            • Surabaya Town Square
              3.2 km
            • Tunjungan Plaza
              4.5 km
            • Pakuwon Food Festival
              5.5 km
            • Suramadu National Bridge
              5.7 km
            • Tugu Pahlawan
              6.3 km
            • Masjid Nasional Al Akbar Surabaya
              6.4 km
            • Sampoerna Museum
              8.1 km

            Nearby landmarks

            • Bratang Flower Market
              210 m
            • Flora Park
              340 m
            • Reny Swalayan
              440 m
            • Taman Flora
              470 m
            • Puskesmas Pembantu Baratajaya
              500 m
            • Bozem Bratang
              610 m
            • Puskesmas Menur
              620 m
            • Klinik Hewan - Little Paw
              630 m
            • Pasar Krukah
              710 m
            • University Surabaya
              730 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from13:30
            • Check-out until12:30

            The property

            • Number of rooms 22
            Property announcements

            In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

            Reviews of OYO 658 Alibaba Residence from real guests

            Provided by verified guests of Agoda
            7.4
            /
            10
            Very good
            Cleanliness7.4
            Facilities7.0
            Location7.8
            Service7.6
            Value for money7.5
            High score for Surabaya
            Rating
            9+ Exceptional (6)
            8-9 Excellent (2)
            7-8 Very Good (3)
            6-7 Good (0)
            <6 Below Expectation (6)
            Time of the year
            Mar - May (4)
            Jun - Aug (6)
            Sep - Nov (1)
            Dec - Feb (6)
            All guests (36)
            All languages
            Showing 17 verified guest comments
            10.0
            Exceptional
            Wynnie from Indonesia
            Solo traveler
            Standard Double Room
            Stayed 1 night in December 2019

            Cheap and humble”

            Good service and very humble

            Reviewed January 15, 2020

            See room deals

            Thank you for rating us super, Wynnie! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Joey

            Responded January 16, 2020
            OYO 658 Alibaba Residence
            2.4
            Indarto from Indonesia
            Couple
            Standard Double Room
            Stayed 1 night in December 2019

            Jangan book disini”

            Parah banget. Tempatnya kumuh, resepsionis tdk jelas, terlalu birokrasi.

            Reviewed December 05, 2019

            See room deals

            Hai, Indarto! Maaf atas masalah yang dihadapi. Kami telah mencatat tanggapan Anda dan akan memastikan layanan yang lebih baik di masa depan. Semoga harimu menyenangkan :) Salam, Kevin

            Responded December 07, 2019
            OYO 658 Alibaba Residence
            10.0
            Exceptional
            Marthen from Indonesia
            Business traveler
            Standard Double Room
            Stayed 1 night in July 2019

            90”

            Nice place , clean

            Reviewed July 17, 2019

            See room deals

            Thanks for the love, Marthen! Your review made our day. We hope to amaze you consistently with our services. Regards, Charles

            Responded July 18, 2019
            OYO 658 Alibaba Residence
            6.0
            achmad from Indonesia
            Family with young children
            Standard Double Room
            Stayed 1 night in May 2019

            ga ada air panas”

            ternyata ga ada air panas 😑 semalem kata penjaganya ada tp gas nya habis, ternyata pas pagi ditanya ke ibu2 yg bersihin ruangan ternyta ga ada 😥 dan di kamar mandi nya ada kecoa kecil

            Reviewed May 05, 2019

            See room deals

            Hai, Achmad! Kami sangat minta maaf untuk mengetahui bahwa pengalaman Anda dengan kami belum menyenangkan dan kami pasti akan mengerjakan umpan balik Anda, untuk memastikan bahwa masalah terkait dipantau dan dihilangkan dengan hati-hati hingga batas maksimal. Salam, Cheshta

            Responded May 07, 2019
            OYO 658 Alibaba Residence
            3.6
            KRISTIN from Indonesia
            Couple
            Standard Double Room
            Stayed 1 night in March 2022

            Tidak recommended”

            Stafnya tidak ramah.saya kmrn check in lebih awal.saya cuma memastikan bahwa uang kembalian saya belum dikasihkan.tiba2 stafnya bicara nada tinggi bilang kalau nanti dikembalikan waktu check out,alasannya karna waktunya pergantian shift saya datangnya terlalu pagi.padahal say datangnya jam 8 an.saya juga tanyanya baik2. TV nya pakai smart TV,tp internetnya sering muter2

            Reviewed April 02, 2022

            See room deals

            Maaf atas masalah yang Anda hadapi, Kristin! Kami telah mencatat pengalaman Anda kali ini. Yakinlah, kami akan berusaha di masa depan untuk memastikan masa menginap yang menyenangkan bersama kami. Salam, Amelia.

            Responded April 04, 2022
            OYO 658 Alibaba Residence
            7.6
            Very good
            dewi from Indonesia
            Couple
            Room Assigned on Arrival
            Stayed 2 nights in March 2022

            Harus diperbaiki”

            Buat nginep 1-2 hari gapapa sih, yg penting kebersihan tolong disapu dan diberi pengharum ruangan kalo bisa biasa ga pengap

            Reviewed March 15, 2022

            See room deals

            Hai, Dewi! Terima kasih telah berbagi tanggapan Anda. Kami telah mengalirkan hal yang sama ke tim terkait kami untuk memenuhi harapan Anda. Semoga harimu menyenangkan! Salam, Amelia.

            Responded March 16, 2022
            OYO 658 Alibaba Residence
            8.0
            Excellent
            Bayu from Indonesia
            Couple
            Standard Double Room
            Stayed 1 night in March 2022

            Rekomen”

            Cukup nyaman, harga bersahabat

            Reviewed March 10, 2022

            See room deals

            Hai Bayu, Terima kasih banyak telah tinggal bersama kami. Looking forward untuk hosting Anda segera. Salam, Jake

            Responded March 10, 2022
            OYO 658 Alibaba Residence
            2.0
            Yanu from Indonesia
            Solo traveler
            Standard Double Room
            Stayed 1 night in July 2021

            Respsionis kurang tanggap”

            Udh booking dan kluar kode booking smpe hotel bilang tdk ada kamar, dan resepsionis tidak memberikan solusi sama sekali, malah cuek dan tdk mau tau.

            Reviewed July 10, 2021

            See room deals

            Hai, Yanu. Kami dengan tulus meminta maaf atas masalah yang ditimbulkan. Komentar Anda akan membantu kami dalam mengurus tamu masa depan dengan lebih tegas. Salam, Harry

            Responded July 10, 2021
            OYO 658 Alibaba Residence
            8.8
            Excellent
            Yuga from Indonesia
            Couple
            Standard Double Room
            Stayed 2 nights in August 2020

            Excellent”

            Wifinya kurang kencang, dari segi pelayanan sangat bagus

            Reviewed August 31, 2020

            See room deals

            Hai, Yuga! Terima kasih telah menghabiskan waktu berharga Anda untuk menulis ulasan ini. Umpan balik dan saran dari tamu kami yang berharga seperti Anda selalu memotivasi kami untuk terus berkembang. Salam, Leo

            Responded September 26, 2020
            OYO 658 Alibaba Residence
            8.8
            Excellent
            Sofyanda from Indonesia
            Couple
            Standard Double Room
            Stayed 1 night in January 2020

            hehe”

            langganan kamar 303

            Reviewed January 29, 2020

            See room deals

            Terima kasih banyak atas penilaian kami secara positif, Kami akan berusaha keras untuk mempertahankannya. Semoga harimu menyenangkan. Salam, Joey

            Responded February 26, 2020
            OYO 658 Alibaba Residence
            7.6
            Very good
            Achmad from Indonesia
            Couple
            Standard Double Room
            Stayed 3 nights in December 2019

            Beli yang paket makanan tpi makanannya gk di kasih ”

            Terimakasih telah menipu saya :)

            Reviewed January 13, 2020

            See room deals

            Hai, Achmad! Kami mohon maaf atas pengalaman tidak menyenangkan yang Anda alami bersama kami. Umpan balik Anda telah dicatat dan kami akan terus berupaya untuk memastikan pengalaman yang lebih baik di masa depan. Salam, Nur

            Responded July 22, 2020
            OYO 658 Alibaba Residence
            2.0
            Achmad from Indonesia
            Couple
            Standard Double Room
            Stayed 1 night in December 2019

            Tidak sesuai foto”

            Harus deposit uang terlebih dahulu Kamar tidak sesuai dengan foto yg di tampilkan

            Reviewed December 22, 2019

            See room deals

            We are sorry for the inconvenience caused to you, Achmad! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Nur

            Responded July 22, 2020
            OYO 658 Alibaba Residence
            3.6
            Akbar from Indonesia
            Business traveler
            Standard Double Room
            Stayed 1 night in December 2019

            Karyawan shift malam tidak profesional”

            Fasilitas sudah cukup baik, namun kualitas pelayanan karyawan pria yang berusia tua tida profesional dan tidak melek teknologi (gaptek) dan tidak tanggap memberikan solusi pada satu dua hal pada saat check in. Keramahan staff juga harus diperhatikan!!!! SANGAT MENGECEWAKAN.

            Reviewed December 20, 2019

            See room deals

            Hai, Akbar! Kami sangat minta maaf untuk mengetahui bahwa pengalaman Anda dengan kami belum menyenangkan dan kami akan bekerja pada umpan balik Anda, untuk memastikan bahwa masalah terkait dipantau dan dihilangkan dengan hati-hati sampai batas maksimum. Salam, Joey

            Responded January 16, 2020
            OYO 658 Alibaba Residence
            10.0
            Exceptional
            Rahajeng
            Family with teens
            Standard Double Room
            Stayed 1 night in October 2019

            Exceptional”

            Lokasi sangat baik, ga perlu repot atau pusing cari makan, keluar dari hotel restoran dimana" 👍

            Reviewed October 28, 2019

            See room deals

            Senang mendengar ini, Akan lebih bagus jika Anda bisa menyebarkan berita di kalangan Anda. Semoga hari Anda menyenangkan. Salam, Joey

            Responded November 08, 2019
            OYO 658 Alibaba Residence
            10.0
            Exceptional
            Fahri
            Family with teens
            Standard Double Room
            Stayed 2 nights in August 2019

            Kenyamana menginap”

            Tempat nya nyaman dan recepsionis nya baik dan ramah , rekomended buat tmpt menginap yang murah danbagus

            Reviewed October 03, 2019

            See room deals

            Terpesona melihat Anda menyukai layanan kami, Fahri! Semoga harimu menyenangkan :) Salam, Cheshta

            Responded October 15, 2019
            OYO 658 Alibaba Residence
            10.0
            Exceptional
            Marthen from Indonesia
            Solo traveler
            Standard Double Room
            Stayed 1 night in June 2019

            Nyaman dan bersih pelayanan ramah”

            Kamar bersih, pelayanan ramah betah seperti kamar sendiri

            Reviewed June 14, 2019

            See room deals

            Terima kasih atas kata-kata manismu, Marthen! Kami berharap dapat memberikan Anda layanan yang konsisten setiap saat. Salam, Cheshta

            Responded June 15, 2019
            OYO 658 Alibaba Residence
            10.0
            Exceptional
            Marthen from Indonesia
            Couple
            Standard Double Room
            Stayed 1 night in July 2019

            Mantap jiwa”

            Sip bersih ramah dan nyaman

            Reviewed July 19, 2019

            See room deals

            Terima kasih atas kata-kata manismu, Marthen! Kami berharap dapat memberikan Anda layanan yang konsisten setiap saat. Salam, Cheshta

            Responded July 20, 2019
            OYO 658 Alibaba Residence
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