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Exterior view, OYO 581 Serdika Pavilion in Berastagi
Standard Twin Room - Bed, OYO 581 Serdika Pavilion in Berastagi
a red brick building with a street sign on top of it, OYO 581 Serdika Pavilion in Berastagi
a white toilet sitting next to a shower curtain, OYO 581 Serdika Pavilion in Berastagi
a bathroom with a door open and a light hanging on the wall, OYO 581 Serdika Pavilion in Berastagi
Exterior view, OYO 581 Serdika Pavilion in Berastagi
Exterior view, OYO 581 Serdika Pavilion in Berastagi

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5.7

Review score

116 reviews

116 reviews

Breakfast2
Housekeeping2
See map
See map

6.4

Good

Location rating score

Parking
FREE
Popular landmarks
Hillpark Sibolangit 11.1 km
Nearby landmarks
Berastagi Fruit Market 350 m
Gundaling Hill 510 m
Apotek Brastagi 630 m
Local Market place 670 m
Giant Cabbage 800 m
Brastagi Highland 1.0 km
Gundaling Farm Berastagi 1.8 km
Pemandian Alam Sibolangit Indah 2.2 km
Funland 2.3 km
Mikie Funland 2.5 km

OYO 581 Serdika Pavilion

Jl. Perwira No.227, Gundaling I, Berastagi, Kabupaten Karo, Sumatera Utara, Berastagi, Berastagi, Berastagi, Indonesia, 22156 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Berastagi part of Berastagi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hillpark Sibolangit. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Daily housekeeping

Elevator

Restaurants

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Car park [on-site]

Contactless check-in/out

Restaurants

Wi-Fi in public areas

Daily housekeeping

Smoke-free property

Your dates are popular among travelersUsers are booking a place in Berastagi every 32 minutes on Agoda.com
Value for money5.1
Location rating6.4

Rooms available at OYO 581 Serdika Pavilion

Standard Twin Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Indonesia Standard Double
...
  • Room size: 15 m²/161 ft²
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Single Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices
    Deluxe Single
    ...
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      Frequently asked questions

      What time is check-in and check-out at OYO 581 Serdika Pavilion?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to OYO 581 Serdika Pavilion?

      For those who wish to drive their own cars, OYO 581 Serdika Pavilion has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

      Is breakfast offered at OYO 581 Serdika Pavilion?

      Adults can enjoy breakfast offered with an additional charge of 30000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What is the smoking policy at OYO 581 Serdika Pavilion?

      OYO 581 Serdika Pavilion does not permit smoking in any of its rooms or indoor areas.

      What restaurants are nearby OYO 581 Serdika Pavilion?

      OYO 581 Serdika Pavilion’s neighborhood is Berastagi which includes popular restaurants such as Ruma Makan Eropah Restaurant, Cafe Raymond and Restoran Asia.

      What are popular attractions near OYO 581 Serdika Pavilion?

      OYO 581 Serdika Pavilion is located in Berastagi area, which is famous for attractions such as Giant Cabbage, Brastagi Highland and Pemandian Alam Sibolangit Indah.

      What popular natural sightseeing spots are close to OYO 581 Serdika Pavilion?

      OYO 581 Serdika Pavilion is located within Berastagi, which makes it conveniently close to natural sights including Gundaling Hill, Deleng Singkui and Uruk Ganyang.

      See map

      Explore the neighborhood

      What people love about OYO 581 Serdika Pavilion

      • 7.2

        Very good
        Location

        "I would recommend staying at this place, about a 10 minute walk to the centre of Berastagi and a 5 minute walk to Jabu;"

        Ken

        |

        August 12, 2019

      • 7.2

        Very good

        "A beautiful old restaurant on top of a hill."

        Ken

        |

        August 12, 2019

      • 7.2

        Very good

        "On our last day Jimmy invited us to go to the hot springs, took us out for lunch and taught us a lot about the local environment and culture."

        Ken

        |

        August 12, 2019

      Overall rating:

      5.7

      Review score
      116 reviews
      Cleanliness
      5.2
      Facilities
      4.6
      Location
      6.4
      Read all reviews >
      More about OYO 581 Serdika Pavilion

      More about OYO 581 Serdika Pavilion

      OYO 581 Serdika Pavilion

      Maximize your Berastagi adventure with a stay at OYO 581 Serdika Pavilion. Your vacation just took an exciting turn at OYO 581 Serdika Pavilion -- only 11.0 km from the popular Hillpark Sibolangit and perfect for thrill-seekers!
      Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by OYO 581 Serdika Pavilion. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The hotel's daily housekeeping will make staying in a great choice.
      The hotel is entirely non-smoking.
      Rooms at OYO 581 Serdika Pavilion are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.


      Dining and things to do

      Throughout your stay, choose from a variety of delicious dining options at the hotel.


      Reasons to stay here

      Spend less here on rooms than you would at 92% of other accommodations in the city.
      Verified reviews for this hotel's food and dining options score it better than 91% of accommodations in the city.
      This accommodation beats more than 90% of competition in the city on room comfort.

      Show less

      Amenities and facilities

      Review score
      Facilities

      4.6

      Most talked about facilities

      Breakfast

      3 mentions

      Housekeeping

      3 mentions

      Food & Dining

      1 mention

      Internet

      1 mention

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas
      Dining, drinking, and snacking
      • Restaurants
      Cleanliness and safety
      • Anti-viral cleaning products
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • First aid kit
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Services and conveniences
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Food delivery
      • Smoke-free property
      • Smoking area
      Access
      • CCTV in common areas
      • CCTV outside property
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      Getting around
      • Car park [free of charge]
      • Car park [on-site]
      Available in all rooms
      • Air conditioning
      • Fan
      • Fire extinguisher
      • Free bottled water
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Telephone
      • Wi-Fi [free]

      Location

      Jl. Perwira No.227, Gundaling I, Berastagi, Kabupaten Karo, Sumatera Utara, Berastagi, Berastagi, Berastagi, Indonesia, 22156
      Good
      Location

      6.4

      What's nearby

      Popular landmarks
      • Hillpark Sibolangit
        11.1 km
      Nearby landmarks
      • Berastagi Fruit Market
        350 m
      • Gundaling Hill
        510 m
      • Apotek Brastagi
        630 m
      • Local Market place
        670 m
      • Giant Cabbage
        800 m
      • Brastagi Highland
        1.0 km
      • Gundaling Farm Berastagi
        1.8 km
      • Pemandian Alam Sibolangit Indah
        2.2 km
      • Funland
        2.3 km
      • Mikie Funland
        2.5 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      Minimum age of guests is: 18 year(s).

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Travel time to airport (minutes)120
      Extras
      • Breakfast charge (unless included in room price)30000 IDR
      The property
      • Number of rooms 7
      • Year property opened2012
      • Most recent renovation2012

      Reviews of OYO 581 Serdika Pavilion from real guests

      Provided by verified guests of Agoda
      5.5
      /
      10
      Review score
      Cleanliness5.2
      Facilities4.6
      Location6.4
      Room comfort and quality5.3
      Service6.0
      Value for money5.1
      High score for Berastagi
      Rating
      9+ Exceptional (7)
      8-9 Excellent (4)
      7-8 Very Good (11)
      6-7 Good (7)
      <6 Below Expectation (35)
      Time of the year
      Mar - May (11)
      Jun - Aug (22)
      Sep - Nov (13)
      Dec - Feb (18)
      All guests (100)
      All room types
      All languages

      Show reviews that mention 

      Showing 64 verified guest comments
      1234
      9.6
      Exceptional
      Nurfaranadia from Malaysia
      Group
      Standard Double Room
      Stayed 1 night in July 2019

      Great place to stay”

      Located infront of a muslim dining place, quiet far from town, but its ok if you have a transportation. Please noted that they didn't provide free room for hire driver. So please book extra room for the driver.

      Reviewed August 01, 2019

      See room deals

      Thank you for the appreciation Nurfaranadia, We hope to give you a consistent service every time. Regards, Charles

      Responded August 03, 2019
      OYO 581 Serdika Pavilion
      7.2
      Very good
      Ken from United States
      Couple
      Standard Double Room
      Stayed 1 night in August 2019

      Great stay, very friendly staff!”

      Jimmy and his wife are very helpful and friendly. There was a bit of misunderstanding about our breakfast, it was included in our booking but at arrival we found out that it is not. Jimmy’s wife greatly made this up to us by making us breakfast in the morning in her own kitchen. On our last day Jimmy invited us to go to the hot springs, took us out for lunch and taught us a lot about the local environment and culture. I would recommend staying at this place, about a 10 minute walk to the centre of Berastagi and a 5 minute walk to Jabu; a beautiful old restaurant on top of a hill.

      Reviewed August 12, 2019

      See room deals

      Thanks for the love, Ken ! Your review made our day. We hope to amaze you consistently with our services. Regards, Zara

      Responded August 13, 2019
      OYO 581 Serdika Pavilion
      7.2
      Very good
      Ken from United States
      Couple
      Standard Twin Room
      Stayed 1 night in August 2019

      Great!”

      At first i face some hiccups due to the booking missing breakfast. But the owner solved it very well for us. Very friendly and become friends :)

      Reviewed November 25, 2019

      See room deals

      Thanks for your valuable time to write a review, Ken. As per the feedback, it seems that you are not completely satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Joey

      Responded December 08, 2019
      OYO 581 Serdika Pavilion
      6.4
      Good
      Judy from Malaysia
      Couple
      Standard Double Room
      Stayed 2 nights in August 2019

      Good”

      The owner was nice and friendly. The location of the hotel was good as it was only a short walk to the town and night market. My only grouse was that when I booked via Agoda, it says the room comes with breakfast. When I checked in, I was asked to sign a check in form, which I did but did not read the fine print. The next morning when I asked about breakfast, I was told that I signed the check in form that says there will be no breakfast provided. I was told that this is OYO's policy but I felt cheated as why would it be advertised that breakfast came with the room only to have me sign a check in form that waivers my right to the breakfast.

      Reviewed August 26, 2019

      See room deals

      Sorry for the hassle you faced, Judy ! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Zara

      Responded August 28, 2019
      OYO 581 Serdika Pavilion
      4.8
      Irene from Malaysia
      Couple
      Stayed 1 night in December 2018

      Very noisy at night”

      Can't sleep at night due to the noise of motorbikes as opposite is a cafe. Toilet facilities are very limited and the bed is terrible condition. But good location to walk to town, Night fruit market and to Gundaling Hill

      Reviewed January 03, 2019

      See room deals

      3.2
      Yeugan from Indonesia
      Family with teens
      Standard Double Room
      Stayed 1 night in September 2019

      Room and toilet”

      The room and the washroom was very small. The water heater in our washroom was not functioning at all. Totally disappointing with this booking.

      Reviewed September 15, 2019

      See room deals

      Hi, Yeugan! We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Cheshta

      Responded September 19, 2019
      OYO 581 Serdika Pavilion
      7.2
      Very good
      Aubrey from United States
      Solo traveler
      Stayed 2 nights in April 2016

      Excellent advice about Berastagi”

      Jimmy and his wife are fantastic people. Jimmy will show you things lonely planet won't tell you about Berastagi. I felt completely comfortable and safe with them. Ask about a tour to see lava at night. Their tours might be a little more expensive than other places, but the experience was worth it. For anything you need, just ask them! They'll always help! I was lucky to be there when it was low season, so it was quiet and relaxing.

      Reviewed April 06, 2016

      See room deals

      6.4
      Good
      Muhammad from Singapore
      Solo traveler
      Standard Twin Room
      Stayed 1 night in May 2018

      Backpacker”

      Great place to stay if you need a rest for a day or two while you had others activity outside. Walking distance to Fruits Market and so called town area where you will find many foods. Owner a lady and her staff was very friendly and helpful. Will give you info whatever you need in Berastagi. I will recommend if you are solo couples or groups that dont mind the room condition as its just a place to put your belongings and a quick rest. Nope for family with small children i guess.

      Reviewed May 07, 2018

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      5.6
      Ryan from United States
      Solo traveler
      Stayed 2 nights in February 2016

      It was ok at best.”

      The room was pretty comfortable, but a little dirty. The restaurant had limited food options, and it was pretty overpriced. I would probably look at other options if I went to Berastagi in the future.

      Reviewed February 22, 2016

      See room deals

      8.8
      Excellent
      Nikathan from United Kingdom
      Couple
      Stayed 2 nights in October 2017

      Lovely people, super friendly and helpful”

      Great location as the property is off the Main Street so is quiet but only a 10 minute walk into the centre of Beristagi. Jimmy and his wife were so friendly and helpful. The breakfast was great (lovely Indonesian options) and made with coffee and spices grown by jimmy himself. The room itself was basic but fine - what you expect everywhere in Sumatra.

      Reviewed October 20, 2017

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      7.2
      Very good
      CHUAH from Malaysia
      Solo traveler
      Stayed 1 night in September 2018

      Very good”

      The owners are very helpful. The hotel is situated bit out from town area but just a walking distance away. The room looks old & not so clean, it really need to be refurbish or at least a repaint. The tour recommended by the owner to the valcanos are more expensive but what you get is a personal/private tour guide, the owner's son himself. During the tour you will be travelling with him on his motorbike, do be reminded, he does not have a driving licence so you are taking the risk of not covered by your insurance in case an accident happen during the ride.

      Reviewed September 21, 2018

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      10.0
      Exceptional
      Romana from Czech Republic
      Group
      Stayed 1 night in July 2015

      Awesome”

      owners, beds, location

      It was really nice. Owners are amazing People, it was a quite nice chat with them. Rooms are also very nice, clean and comfortable beds, all you need to sleepover!

      Reviewed July 22, 2015

      See room deals

      6.4
      Good
      Jian from Malaysia
      Couple
      Stayed 1 night in September 2017

      Good stay”

      Cleaniness can be improved, nice host but better to clarify with them before any special request or tour booking on the final pricing. The location is good, got a nice restaurant Jabu within walking distance. Room does not equip with Fan or Aircond. Don't mind on the Aircond but maybe can provide a basic Fan for better air circulation. Overall worth the price

      Reviewed September 03, 2017

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      9.6
      Exceptional
      Melanie from United States
      Solo traveler
      Stayed 1 night in January 2018

      Owners are so nice and helpful. Just a wonderful welcoming place. ”

      My son lost his arm card and had run out of money. We were wiring him money but he missed the banks hours that day. The owner let him stay in good faith and then let him eat with her family. Truly wonderful people and my son loved the house.

      Reviewed January 11, 2018

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      8.3
      Excellent
      Jegathesan from Malaysia
      Family with teens
      Stayed 1 night in September 2015

      A cool place”

      The owner was very friendly, helpful and a very convenient place.

      My stay was fantastic. The environment was clean and the owner was very friendly and helpful.Just be prepared for the mosquitoes as there is no fan or aircon. The place is chill so i dont think we need a fan.

      Reviewed September 23, 2015

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      8.3
      Excellent
      Gerardina from Netherlands
      Solo traveler
      Stayed 3 nights in October 2013

      Very helpful and friendly owners”

      Wifi, hot showers, good price, friendly staff.

      Very good. Owners rented a motorcycle to me, so I could explore the surrounding area. They gave me a simple map and directions to nice places to visit.

      Reviewed October 31, 2013

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      5.0
      ALEXEY from Russia
      Group
      Stayed 1 night in May 2014

      Disappointing experience due to a very low quality”

      Centrally located; not far from the mount Sibayak; ...

      This hotel is definitely overpriced. Although from outside it looks nice, it is of a very poor quality inside (especially the bathroom which is very basic, without a sink). Another important thing to mention is the noise all night long (barking dogs, people playing guitar and singing outside; thin walls that doesn't protect from the noise from vehicles passing by as it's just next to the road). The staff's very frequent response was "No, we don't have...".

      Reviewed May 05, 2014

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      6.4
      Good
      PEK from Malaysia
      Group
      Stayed 1 night in February 2016

      Nice owner”

      The owner is a couple, both friendly and nice. We engaged the husband as our tour guide for half day. We were satisfied with the service. The only thing that I cannot take it is the cleanliness of the property. Hope it can be better.

      Reviewed October 06, 2016

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      4.4
      Robert from Czech Republic
      Family with teens
      Stayed 4 nights in July 2016

      Highly overpriced accomodation”

      Do not expect the quiet location as it is closed to road and mosque and the rooms have always open vents. We had 2 rooms and in both we had troubles with warm water in the shower/toilet room. Also do no be surprised to meet the cockroach there. The breakfast was good, the husband of the owner was great in providing info what to visit and how and also was helpful to organize the trip or the transport.

      Reviewed July 21, 2016

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      4.3
      Alice from Hong Kong SAR, China
      Solo traveler
      Standard Twin Room
      Stayed 1 night in December 2013

      Below expectation ”

      Near enough walking distance to market and bus stop

      Very noisy location around the road corner the traffic at night is annoying. The single room is just next to owner's house as the wall is too thin that you could hear people talking next door that lasts until 1am! Would be appreciate the owner pay more consideration when there is a guest check-in. Need to put on ear plugs to sleep that was the first time I check-in a accommodation! Look around at upper slope for nicer view and cheaper. It is overcharged with this room quality.

      Reviewed December 30, 2013

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      1234
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