Travelling to Indonesia? Read all updated requirements before you book.
OYO 511 Grace Residence
OYO 511 Grace Residence
OYO 511 Grace Residence
OYO 511 Grace Residence
OYO 511 Grace Residence
OYO 511 Grace Residence
OYO 511 Grace Residence

Removed from saved list

6.8

Good

127 reviews

127 reviews

Internet1
Car Park1
Housekeeping1
See map

7.1

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Surabaya Town Square 10.1 km
Masjid Nasional Al Akbar Surabaya 10.7 km
Surabaya's Zoo 10.9 km
Tunjungan Plaza 11.0 km
Bungkul Park 11.1 km
Tugu Pahlawan 11.1 km
Sampoerna Museum 11.3 km
Monkasel (Submarine Monument) 11.8 km
Suramadu National Bridge 12.8 km
Pakuwon Food Festival 17.8 km
Nearby landmarks
Lychel (Yoga TRX) 390 m
Puskesmas Made 550 m
Deer park 1.3 km
Waterpark 1.5 km
Apotek 1.5 km
Fatmawati 1.6 km
Doktor umum 1.8 km
Apotek Grace Farma 1.8 km
Ezmo 1.9 km
Posyandu Kenanga 2.0 km

OYO 511 Grace Residence

Woodland 6/11-12 Citraland, Made, Sambikerep, Kota SBY, Jawa Timur 60219, Indonesia, Surbaya, Dukuh Pakis, Surabaya, Indonesia, 60219 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.

Show more

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Room service [24-hour]

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Room service [24-hour]

Room service

Wi-Fi in public areas

This property is in high demand!

4 travelers have booked today.

Value for money6.6
Location rating7.1
Nearest airportJuanda International Airport (SUB)
Distance to airport19.9 km

Rooms available at OYO 511 Grace Residence

Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 33 m²/355 ft²
  • 1 double bed
Enter dates to see prices
Suite Double
...
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Double Suite
...
    Enter dates to see prices
    Indonesia Suite Double
    ...
      Enter dates to see prices
      Standard Double or Twin Room
      ...
        Enter dates to see prices
        豪华套房
        ...
          Enter dates to see prices
          双人套房
          ...
            Enter dates to see prices
            room
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at OYO 511 Grace Residence?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to OYO 511 Grace Residence?

              For those who wish to drive their own cars, OYO 511 Grace Residence has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel.

              What is the smoking policy at OYO 511 Grace Residence?

              OYO 511 Grace Residence does not permit smoking in any of its rooms, but allows smoking in designated areas.

              What restaurants are nearby OYO 511 Grace Residence?

              OYO 511 Grace Residence is located in Dukuh Pakis, famous for good restaurants such as Tosoto Soto Madura Wawan, Gatherinc and Linni's.

              What popular shopping places are close to OYO 511 Grace Residence?

              Located in the Dukuh Pakis area, OYO 511 Grace Residence is close to great shopping choices like Supermal Pakuwon Indah, Lenmarc Mall and Pakuwon Trade Center - PTC.

              What are popular attractions near OYO 511 Grace Residence?

              Guests at OYO 511 Grace Residence can easily visit Waterpark, Kolam Bebek and Taman Pakal located in the Dukuh Pakis area.

              What popular natural sightseeing spots are close to OYO 511 Grace Residence?

              OYO 511 Grace Residence is located in the Dukuh Pakis area, which is famous for natural sightseeing destinations such as Deer park, Class5 climbing and Catfish fishing spot.

              Show more questions
              See map

              Explore the neighborhood

              What people love about OYO 511 Grace Residence

              • 7.2

                Very good
                Location

                "The location is ok amd clean"

                Ika

                |

                July 30, 2022

              Overall rating:

              6.8

              Good
              127 reviews
              Cleanliness
              6.3
              Facilities
              6.4
              Location
              7.1
              Read all reviews >
              More about OYO 511 Grace Residence

              More about OYO 511 Grace Residence

              OYO 511 Grace Residence

              OYO 511 Grace Residence is a distinct addition to Surabaya and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at OYO 511 Grace Residence.
              OYO 511 Grace Residence offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. Front desk services including luggage storage can assist with your needs.
              For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
              Each guestroom at OYO 511 Grace Residence is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides towels in some select rooms.


              Dining and things to do

              OYO 511 Grace Residence offers an excellent variety of recreational facilities. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


              Around the property

              Take some time to explore Surabaya during your stay at the hotel. The best way to remember your time in Surabaya is with a nice gift at Tunjungan Plaza located about 11.0 km away.


              Reasons to stay here

              Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
              Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 85% of the city's accommodation.
              It's hard to beat the room comfort here, which is rated higher than 84% of other accommodations in Surabaya.

              Show more
              Amenities and facilities
              Good
              Facilities

              6.4

              Languages spoken

              • English
              • Indonesian

              Internet access

              • Free Wi-Fi in all rooms!
              • Internet services
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Garden

              Cleanliness and safety

              • Anti-viral cleaning products
              • Body thermometer
              • Cashless payment service
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Face coverings on staff
              • First aid kit
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Physical distancing of at least 1 meter
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Staff trained in safety protocol
              • Temperature check for guests and staff

              Dining, drinking, and snacking

              • Room service [24-hour]

              Services and conveniences

              • Air conditioning in public area
              • Contactless check-in/out
              • Daily housekeeping
              • Elevator
              • Food delivery
              • Luggage storage
              • Smoke-free property
              • Smoking area

              For the kids

              • Family room

              Access

              • CCTV in common areas
              • CCTV outside property
              • Fire extinguisher
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Security [24-hour]

              Getting around

              • Car park [free of charge]

              Available in all rooms

              • Air conditioning
              • Desk
              • Free bottled water
              • Non-smoking
              • Private bathroom
              • Telephone
              • TV [flat screen]
              • Wi-Fi [free]
              Location
              Woodland 6/11-12 Citraland, Made, Sambikerep, Kota SBY, Jawa Timur 60219, Indonesia, Surbaya, Dukuh Pakis, Surabaya, Indonesia, 60219
              Very good
              Location

              7.1

              Airports

              • Juanda International Airport (SUB)
                19.9 km
              • Abdul Rachman Saleh Airport (MLG)
                74.1 km

              Public transportation

              • Kandangan
                3.2 km
              • Benowo
                5.3 km

              Hospital or clinic

              • Puskesmas Made
                550 m

              Shopping

              • Supermal Pakuwon Indah
                4.1 km
              What's nearby

              Popular landmarks

              • Surabaya Town Square
                10.1 km
              • Masjid Nasional Al Akbar Surabaya
                10.7 km
              • Surabaya's Zoo
                10.9 km
              • Tunjungan Plaza
                11.0 km
              • Bungkul Park
                11.1 km
              • Tugu Pahlawan
                11.1 km
              • Sampoerna Museum
                11.3 km
              • Monkasel (Submarine Monument)
                11.8 km
              • Suramadu National Bridge
                12.8 km
              • Pakuwon Food Festival
                17.8 km

              Nearby landmarks

              • Lychel (Yoga TRX)
                390 m
              • Puskesmas Made
                550 m
              • Deer park
                1.3 km
              • Waterpark
                1.5 km
              • Apotek
                1.5 km
              • Fatmawati
                1.6 km
              • Doktor umum
                1.8 km
              • Apotek Grace Farma
                1.8 km
              • Ezmo
                1.9 km
              • Posyandu Kenanga
                2.0 km
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-2 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 3-5 year(s)
              Must use an extra bed
              If you need an extra bed, it will incur an additional charge.
              Guests 6 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out until12:00

              Reviews of OYO 511 Grace Residence from real guests

              Provided by verified guests of Agoda
              6.5
              /
              10
              Cleanliness6.3
              Facilities6.4
              Location7.1
              Service6.9
              Value for money6.6
              High score for Surabaya
              Rating
              9+ Exceptional (8)
              8-9 Excellent (3)
              7-8 Very Good (5)
              6-7 Good (1)
              <6 Below Expectation (17)
              Time of the year
              Mar - May (13)
              Jun - Aug (10)
              Sep - Nov (4)
              Dec - Feb (7)
              All guests (69)
              All room types
              All languages

              Show reviews that mention 

              Showing 34 verified guest comments
              12
              3.6
              Haridev from India
              Group
              Standard Double Room
              Stayed 1 night in July 2019

              Very dirty ”

              - free parking - Good Wifi - Free toast in morning but check before u eat if it’s fresh or not. - very dirty everywhr -spider everywhere -Bathroom so dirty - room walls so dirty - bedsheets r dirty !!

              Reviewed July 12, 2019

              See room deals

              Sorry to hear this, Haridev! Please consider the issue of the cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we'll make sure that you experience the comfort and hospitality we are known for. Regards, Charles

              Responded July 15, 2019
              OYO 511 Grace Residence
              2.0
              Mohamed from Hong Kong SAR, China
              Couple
              Suite Double
              Stayed 1 night in October 2019

              Balcony door broken,staff attitude very bad ,”

              Staff attitude very bad . Must clear these people. Water very slow . Not worth for anything

              Reviewed October 25, 2019

              See room deals

              Hi, Mohamed! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Cheshta

              Responded October 26, 2019
              OYO 511 Grace Residence
              5.2
              Ahmed from Indonesia
              Business traveler
              Standard Double Room
              Stayed 1 night in August 2022

              Review ”

              There is no grocery or laundry near the Location . Facilities old not like photos, towels already black , AC doesn’t work. Big window so light is good inside but noisy . Room is medium size but enough for me .

              Reviewed August 23, 2022

              See room deals

              Kami turut prihatin mendengarnya, Ahmad! Terima kasih telah memberitahukan masalah ini, kami memahami kekecewaan Anda. Kami telah mencatat umpan balik Anda untuk memastikan layanan yang lebih baik di masa mendatang. Salam, Joey

              Responded September 15, 2022
              OYO 511 Grace Residence
              7.2
              Very good
              Ika from Indonesia
              Solo traveler
              Deluxe Double Room
              Stayed 1 night in July 2022

              Very good”

              It is just so so. The location is ok amd clean

              Reviewed July 30, 2022

              See room deals

              Hi, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

              Responded September 09, 2022
              OYO 511 Grace Residence
              5.6
              Winda from Indonesia
              Couple
              Standard Double Room
              Stayed 1 night in September 2022

              Harga tidak sesuai”

              Tolong ya . Harga itu harus sesuai . Gak beda² gitu . Kalau emang harga gak segitu , tarif di agoda jangan dimurah in . Ya minimal harga yg murah itu bayarnya lewat yg lain , udh murah bisa bayar di hotel , tau² nyampe hotel harga di naikin . Orang yg mau kesana itu berasa di prank . Tolong ya , harus konsisten dalam pasang harga

              Reviewed September 13, 2022

              See room deals

              Hai, Winda ! Kami sangat menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan dan kami akan bekerja berdasarkan umpan balik Anda, untuk memastikan bahwa masalah terkait dipantau dengan cermat dan dihilangkan sampai batas maksimumnya. Salam, Julia

              Responded September 19, 2022
              OYO 511 Grace Residence
              6.4
              Good
              Nur from Indonesia
              Solo traveler
              Suite Double
              Stayed 1 night in June 2022

              Sesuai”

              Kamar, fasilitas, pelayanan sesuai dengan harga. Cocok untuk yang mau staycation sendiri

              Reviewed July 09, 2022

              See room deals

              Hai, Nur! Kami menyesal mengetahui bahwa pengalaman Anda bersama kami tidak menyenangkan. Kami akan mengerjakan umpan balik Anda untuk memberikan pengalaman terbaik di lain waktu. Salam, Jane!

              Responded August 21, 2022
              OYO 511 Grace Residence
              8.4
              Excellent
              Tonny from Indonesia
              Couple
              Deluxe Double Room
              Stayed 4 nights in May 2022

              Good!”

              Ke 2xnya menginap disini, skrg sdh semakin ramai tamunya, semoga sll langgeng & sukses....thx

              Reviewed May 14, 2022

              See room deals

              Hai, Tonny! Terima kasih karena telah bersama kami. Menantikan cinta dan dukungan Anda yang berkelanjutan. Salam, Amelia.

              Responded May 18, 2022
              OYO 511 Grace Residence
              5.2
              Sasa from Indonesia
              Group
              Standard Double Room
              Stayed 1 night in April 2022

              Liburan”

              Tempatnya sangat nyaman dan dekat sekali dengan area ibadah

              Reviewed April 07, 2022

              See room deals

              Hai, Sasa! Terima kasih atas dukungan Anda, umpan balik Anda membuatnya menjadi hari kami. Kami berharap dapat memukau Anda secara teratur dengan layanan kami. Salam, Amelia.

              Responded April 10, 2022
              OYO 511 Grace Residence
              5.2
              maulana from Indonesia
              Couple
              Standard Double Room
              Stayed 1 night in August 2019

              lokasi tenang dan nyaman”

              bagi yang mencari kenyamanan, ketenangan, tidak ingin mendapatkan riuh dan bising jalan raya. sangat cocok bagi kalian yang mencari hal itu.

              Reviewed October 30, 2019

              See room deals

              Terima kasih atas waktu Anda yang berharga untuk menulis ulasan, Maulana. Sesuai umpan balik, tampaknya Anda tidak sepenuhnya puas dengan layanan dan kami sangat menyesal untuk mengetahui hal ini, namun, kami akan berusaha keras untuk memastikan layanan yang lebih baik di masa depan. Salam, Joey

              Responded November 12, 2019
              OYO 511 Grace Residence
              9.2
              Exceptional
              Ayu
              Couple
              Deluxe Double Room
              Stayed 1 night in July 2019

              Lumayan”

              Baru pertama Kali stay di sini krn Ada acara dekat lokasi. Lumayanlah bersih Dan pelayanannya ramah.

              Reviewed July 26, 2019

              See room deals

              Hai Ayu, Terima kasih atas kata-kata penghargaan Anda yang luar biasa. Kata-kata seperti ini mendorong kita untuk bekerja lebih keras. Semoga harimu menyenangkan! Salam, Charles

              Responded July 27, 2019
              OYO 511 Grace Residence
              9.2
              Exceptional
              Dian from Indonesia
              Solo traveler
              Deluxe Double Room
              Stayed 1 night in July 2019

              Boleh juga”

              Baru pertama Kali kesini Dan coba2, trnyata tempatnya lumayan bersih Dan nyaman

              Reviewed July 26, 2019

              See room deals

              Terima kasih atas cinta Dian, ulasan Anda membuat hari kami menyenangkan. Kami berharap dapat memukau Anda secara konsisten dengan layanan kami. Salam, Charles

              Responded July 27, 2019
              OYO 511 Grace Residence
              2.8
              IG from Indonesia
              Group
              Standard Double Room
              Stayed 1 night in March 2022

              Foto kamar menipu”

              Foto kamar menipu tidak sesuai aslinya, kamar kotor sekali, sprei penuh noda spot, banyak sarang laba2, kecoa, air bau, kulkas mati, tv mati matian, tidak disediakan sikat gigi,odol,shampo,sabun.

              Reviewed March 07, 2022

              See room deals

              3.6
              yoga from Indonesia
              Solo traveler
              Deluxe Double Room
              Stayed 1 night in January 2022

              Acceptable”

              Reception tidak ramah samasekali Seprei banyak bercak2

              Reviewed January 24, 2022

              See room deals

              Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Bryce

              Responded January 25, 2022
              OYO 511 Grace Residence
              2.0
              Rubens from Indonesia
              Group
              Standard Double Room
              Stayed 1 night in November 2021

              sangatt tidak disarankan”

              kamar mandi ga bersih, banyak cat tembok yang ngelupas, hawa seperti di rumah hantu, dapet charge karna bawa satu temen, mending di hotel mahal aja

              Reviewed December 06, 2021

              See room deals

              Mohon maaf atas masalah yang Anda hadapi, Rubens! Kami telah mencatat pengalaman Anda kali ini. Yakinlah, kami akan berusaha di masa depan untuk memastikan masa menginap yang menyenangkan bersama kami. Salam, Amelia.

              Responded December 10, 2021
              OYO 511 Grace Residence
              8.0
              Excellent
              Bambang from Indonesia
              Business traveler
              Standard Double Room
              Stayed 1 night in March 2021

              Very good”

              Baik

              Reviewed March 25, 2021

              See room deals

              Kami menghargai penilaian positif Anda, Bambang! Kami bangga dapat melayani tamu kami dengan pengalaman yang luar biasa. Salam, Nur!

              Responded March 27, 2021
              OYO 511 Grace Residence
              4.0
              Deandra from Indonesia
              Couple
              Standard Double Room
              Stayed 1 night in March 2020

              Acceptable”

              Tidak disediakan handuk, toilet kotor, kasur reot dan tidak ada air panas, karyawan yg kurang ramah

              Reviewed March 25, 2020

              See room deals

              Permintaan maaf atas ketidaknyamanan yang ditimbulkan, Deandra! Kami telah menandai catatan untuk pengalaman yang Anda miliki bersama kami untuk memastikan kunjungan Anda berikutnya menyenangkan. Semoga hari Anda indah di depan. Salam, Agung

              Responded April 16, 2020
              OYO 511 Grace Residence
              2.0
              Leonardo from Indonesia
              Solo traveler
              Deluxe Double Room
              Stayed 1 night in March 2020

              Tidak akan kembali”

              Staff nya tidak ramah dan tidak helpful, kamar kotor, gak diberi sabun dan air mineral

              Reviewed March 17, 2020

              See room deals

              Kami mohon maaf atas pengalaman Anda, Menjadi pengunjung, kami berharap semuanya sempurna. Jangan khawatir, kami telah membagikan umpan balik kepada tim kami yang relevan segera untuk memperbaiki masalah ini. Kami berharap dapat melayani Anda dengan lebih baik di masa depan. Salam, Ahmed

              Responded April 15, 2020
              OYO 511 Grace Residence
              2.0
              Leonardo from Indonesia
              Solo traveler
              Deluxe Double Room
              Stayed 1 night in March 2020

              Tidak recomend”

              Pelayanannya buruk, kamar kotor jelek, fasilitas tdk sesuai

              Reviewed March 17, 2020

              See room deals

              Kami mohon maaf atas ketidaknyamanan yang disebabkan oleh Anda, Leonardo! Kami pasti akan membahas masalah ini dan akan melakukan upaya terbaik kami untuk meningkatkan pengalaman Anda. Salam, Achmad

              Responded April 15, 2020
              OYO 511 Grace Residence
              4.4
              Yonathan from Indonesia
              Solo traveler
              Standard Double Room
              Stayed 1 night in January 2020

              Staff lobby nya payah”

              Staff lobby kurang profesional. Terlihat spt newbie yg sok tau. Lokasi penginapan ada di area citraland. Diwajibkan deposit 100rb (ini wajib. Sy ga bawa uang cash pun disuruh ambil di atm dlu) & ktp ditahan (kan gilee. Hotel mewah aja paling banter pilih salah satu). Di kamar tdk disediakan handuk & sabun mandi

              Reviewed February 25, 2020

              See room deals

              8.4
              Excellent
              eko from Indonesia
              Couple
              Standard Double Room
              Stayed 2 nights in January 2020

              Murah”

              Harga terjangkau,dengan fasilitas lumayan lengkap

              Reviewed January 18, 2020

              See room deals

              12
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices

              |

              Dismiss