Travelling to Indonesia? Read all updated requirements before you book.
Istana Permata Juanda
Istana Permata Juanda
Istana Permata Juanda
Istana Permata Juanda
Istana Permata Juanda
Istana Permata Juanda
Istana Permata Juanda

Removed from saved list

7.4

Very good

85 reviews

85 reviews

See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Masjid Nasional Al Akbar Surabaya 4.7 km
Surabaya's Zoo 8.7 km
Surabaya Town Square 9.0 km
Bungkul Park 9.4 km
Monkasel (Submarine Monument) 11.6 km
Tunjungan Plaza 12.4 km
Pakuwon Food Festival 13.6 km
Suramadu National Bridge 14.3 km
Tugu Pahlawan 14.4 km
Sampoerna Museum 16.0 km
Nearby landmarks
Halte Sawotratap 820 m
Giant Waru 1.1 km
Galeri Batik Jawa Timur 1.2 km
Puskesmas Gedangan 1.4 km
GOR Sahabat 1.4 km
Rumah Sakit Mitra Keluarga Waru 1.4 km
Gedangan 1.6 km
Taman Paris Blok B, Puri Surya Jaya 1.7 km
Puri Sport Club 1.9 km
Taman Athena 2.0 km

Istana Permata Juanda

Km 1, Jl. Raya Bandara Juanda, Semambung, Sidoarjo, Kabupaten Sidoarjo, Jawa Timur, Indonesia, Waru, Surabaya, Indonesia, 61254 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Waru part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.

Show more

Highlights

810 meters to public transportation

Check-in/out [express]

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Facilities

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Car park [free of charge]

Swimming Pool

Tours

Concierge

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.6
Location rating7.7
Nearest airportJuanda International Airport (SUB)
Distance to airport6.1 km

Rooms available at Istana Permata Juanda

Deluxe Double Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Suite Triple
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Suite
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices
3 Bedroom Cottage
...
  • Room size: 100 m²/1076 ft²
  • 3 queen beds
Enter dates to see prices
Other
...
    Enter dates to see prices
    Cottage Room (No Window,Area:24)
    ...
      Enter dates to see prices
      标准双人房
      ...
        Enter dates to see prices
        Double/Single Deluxe Room
        ...
          Enter dates to see prices

          Frequently asked questions

          How much does it cost to stay at Istana Permata Juanda?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at Istana Permata Juanda?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

          How do I get to Istana Permata Juanda?

          Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

          What is the smoking policy at Istana Permata Juanda?

          Istana Permata Juanda does permit smoking in some areas and is not 100% smoke-free.

          What is the closest airport to Istana Permata Juanda?

          The closest airport is Juanda International Airport, 6.1 km away from Istana Permata Juanda.

          What is the closest train, metro, or bus station to Istana Permata Juanda?

          Halte Sawotratap is the closest train, metro, or bus station, about 810 m away from Istana Permata Juanda.

          What restaurants are nearby Istana Permata Juanda?

          Istana Permata Juanda is located in Waru, famous for good restaurants such as Pondok Tempo Doeloe, Warung Eco and Rotiboy.

          What popular shopping places are close to Istana Permata Juanda?

          Istana Permata Juanda is located in Waru area which features shopping places such as Galeri Batik Jawa Timur.

          What are popular attractions near Istana Permata Juanda?

          Guests at Istana Permata Juanda can easily visit Merbabu Family Park, Taman Paris Blok B, Puri Surya Jaya and Taman Athena located in the Waru area.

          What popular natural sightseeing spots are close to Istana Permata Juanda?

          Istana Permata Juanda is located in the Waru area, which is famous for natural sightseeing destinations such as Bundaran Waru, Hutan Rewwin and GKP Juanda.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Istana Permata Juanda

          • 8.4

            Excellent
            Location

            "Good location"

            Oscar

            |

            September 29, 2019

          • 10

            Exceptional

            "Good at service"

            Sudarsono

            |

            September 25, 2019

          Overall rating:

          7.4

          Very good
          85 reviews
          Cleanliness
          7.3
          Facilities
          6.8
          Location
          7.7
          Read all reviews >
          More about Istana Permata Juanda

          More about Istana Permata Juanda

          Istana Permata Juanda

          When you are looking for comfortable and convenient accommodations in Surabaya, make Istana Permata Juanda your home away from home. A stay at Istana Permata Juanda ensures an easy access to the lively city and all of its wonders.
          Take advantage of a wealth of unrivaled services and amenities at Istana Permata Juanda. Stay connected throughout your stay with free internet access provided. Your explorations of Surabaya can be assisted with the taxi services available here. Parking is provided free of charge for guests.
          You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service offered at Istana Permata Juanda. The hotel's daily housekeeping will make staying in a great choice.
          Smoking may only take place in restricted designated areas.
          Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You can stay fresh and clean with towels provided in some guest bathrooms.


          Dining and things to do

          Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
          Throughout the day, you can enjoy the activities offered at Istana Permata Juanda. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


          Around the property

          While in Surabaya, take some time to venture outside of Istana Permata Juanda. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 12.3 km away.


          Reasons to stay here

          Verified reviews for this hotel's food and dining options score it better than 85% of accommodations in the city.
          This accommodation beats more than 84% of competition in the city on room comfort.

          Show more
          Amenities and facilities
          Good
          Facilities

          6.8

          Languages spoken

          • English
          • Indonesian

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Garden
          • Tours

          Dining, drinking, and snacking

          • Vending machine

          Services and conveniences

          • Concierge
          • Currency exchange
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Luggage storage
          • Smoking area

          For the kids

          • Family room

          Access

          • CCTV in common areas
          • Check-in/out [express]
          • Fire extinguisher
          • Pets allowed

          Getting around

          • Car park [free of charge]
          • Taxi service

          Available in all rooms

          • Air conditioning
          • Closet
          • Desk
          • Free bottled water
          • Non-smoking
          • Private bathroom
          • Satellite/cable channels
          • Separate dining area
          • Shower
          • Towels
          • Wi-Fi [free]
          Location
          Km 1, Jl. Raya Bandara Juanda, Semambung, Sidoarjo, Kabupaten Sidoarjo, Jawa Timur, Indonesia, Waru, Surabaya, Indonesia, 61254
          Very good
          Location

          7.7

          Airports

          • Juanda International Airport (SUB)
            6.1 km
          • Abdul Rachman Saleh Airport (MLG)
            62.5 km

          Public transportation

          • Halte Sawotratap
            820 m
          • Gedangan
            1.6 km

          Hospital or clinic

          • Puskesmas Gedangan
            1.4 km

          Shopping

          • Surabaya Town Square
            9.0 km

          Cash withdrawal

          • ATM
            720 m
          What's nearby

          Popular landmarks

          • Masjid Nasional Al Akbar Surabaya
            4.7 km
          • Surabaya's Zoo
            8.7 km
          • Surabaya Town Square
            9.0 km
          • Bungkul Park
            9.4 km
          • Monkasel (Submarine Monument)
            11.6 km
          • Tunjungan Plaza
            12.4 km
          • Pakuwon Food Festival
            13.6 km
          • Suramadu National Bridge
            14.3 km
          • Tugu Pahlawan
            14.4 km
          • Sampoerna Museum
            16.0 km

          Nearby landmarks

          • Halte Sawotratap
            820 m
          • Giant Waru
            1.1 km
          • Galeri Batik Jawa Timur
            1.2 km
          • Puskesmas Gedangan
            1.4 km
          • GOR Sahabat
            1.4 km
          • Rumah Sakit Mitra Keluarga Waru
            1.4 km
          • Gedangan
            1.6 km
          • Taman Paris Blok B, Puri Surya Jaya
            1.7 km
          • Puri Sport Club
            1.9 km
          • Taman Athena
            2.0 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 3-5 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 6 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Reviews of Istana Permata Juanda from real guests

          Provided by verified guests of Agoda
          7.4
          /
          10
          Cleanliness7.3
          Facilities6.8
          Location7.7
          Service7.7
          Value for money7.6
          High score for Surabaya
          Rating
          9+ Exceptional (18)
          8-9 Excellent (3)
          7-8 Very Good (4)
          6-7 Good (5)
          <6 Below Expectation (9)
          Time of the year
          Mar - May (12)
          Jun - Aug (11)
          Sep - Nov (9)
          Dec - Feb (7)
          All guests (85)
          All room types
          All languages
          Showing 39 verified guest comments
          12
          10.0
          Exceptional
          Sudarsono from Indonesia
          Business traveler
          Stayed 1 night in September 2019

          Good at service”

          Good at service

          Reviewed September 25, 2019

          See room deals

          Hi, Sudarsono! Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

          Responded October 01, 2019
          Istana Permata Juanda
          8.4
          Excellent
          Oscar from Portugal
          Couple
          Standard Double Room
          Stayed 1 night in August 2019

          Good hotel for transit”

          This hotel is not really like a usual hotel. It seemed like a big separate house to stay. It is easy to find the location by online transportation. Do not forget to pay the deposit while doing check in. Pros: 1. Good location 2. The staff is friendly 3. The room is spacious 4. The facilties are almost complete (hot water, TV, big size bed, big cupboard) 5. AC working well Cons: 1. The room is a bit dirty, we found a dead coackroach 2. We found some hair on the bed Overall, we were satisfied with their service. They just need to do improvement on the cleanliness of the room. This hotel is in short distance to T2 Juanda airport. So, we do not need to get worried about traffic because there is no traffic at all.

          Reviewed September 29, 2019

          See room deals

          Hi, Oscar! Thank you so much for the positive rating and taking out your valuable time to share the review with us. We will strive to ensure your future visits comfortable and relaxing ones. Have a great day ahead :) Regards, Cheshta

          Responded October 01, 2019
          Istana Permata Juanda
          10.0
          Exceptional
          Daddy from Indonesia
          Business traveler
          Deluxe Double Room
          Stayed 1 night in October 2019

          Exceptional”

          view its ok

          Reviewed October 05, 2019

          See room deals

          Hey Daddy, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Reza

          Responded October 06, 2019
          Istana Permata Juanda
          6.8
          Good
          Dewangga from Indonesia
          Business traveler
          Standard Double Room
          Stayed 1 night in November 2021

          KEREN”

          KEREEN CUMA AIR PANASNYA MATI

          Reviewed November 21, 2021

          See room deals

          4.0
          M from Indonesia
          Solo traveler
          Standard Double Room
          Stayed 1 night in May 2019

          The property is not well maintained and dirty. Bathroom is dark and water heater doesn’t work.”

          Do not like the hotel, checked out same night and looking for another hotel nearby.

          Reviewed May 13, 2019

          See room deals

          Hi, We’re extremely sorry that your experience didn’t match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Barbara

          Responded May 14, 2019
          Istana Permata Juanda
          2.4
          Albert from Spain
          Couple
          Stayed 1 night in October 2019

          Worst hotel ever, looks like a scary movie”

          Only pro, close to airport. The rest, it's a nightmare. Half abandoned and super old facilities, cockroaches as big as rats, the shower didn't work... Nothing close to the pictures they show on agoda. The staff was OK, not their fault, but overall experience is a disaster. We could not sleep a single minute.

          Reviewed October 31, 2019

          See room deals

          Hi Alberrt, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

          Responded November 12, 2019
          Istana Permata Juanda
          4.4
          Tri from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in August 2022

          Acceptable”

          Tidak sesuai dengan yang digambar semua faislitas buruk , ac tidak dingin, toilet kotor,

          Reviewed September 18, 2022

          See room deals

          10.0
          Exceptional
          Harj from Indonesia
          Couple
          Deluxe Double Room
          Stayed 1 night in June 2019

          Liburan bersama teman”

          Tempatnya nyaman bersih petugas ramah jauh dari kebisingan intinya nyaman pokok"nya Harga juga terjangkau gak bakalan rugi bila anda menginap dsni

          Reviewed June 19, 2019

          See room deals

          Terima kasih atas kata-kata manismu, Harj! Kami berharap dapat memberikan Anda layanan yang konsisten setiap saat. Salam, Cheshta

          Responded June 20, 2019
          Istana Permata Juanda
          10.0
          Exceptional
          Wira from Indonesia
          Business traveler
          Standard Double Room
          Stayed 1 night in June 2019

          Exceptional”

          Kamarnya bagus dan nyaman..lebih bagus lagi jika dilengkapi WiFi serta breakfast

          Reviewed June 18, 2019

          See room deals

          Hai, Wira! Terima kasih telah menghabiskan waktu Anda yang berharga untuk menulis ulasan. Tentunya, kami akan mengerjakan umpan balik Anda untuk pengalaman tamu yang lebih baik di masa depan. Berharap untuk segera menyambut Anda :) Salam, Cheshta

          Responded June 19, 2019
          Istana Permata Juanda
          10.0
          Exceptional
          Stefano from Indonesia
          Business traveler
          Standard Double Room
          Stayed 1 night in May 2022

          Lokasi strategis dekat bandara juanda”

          Kamar luas AC dingin... Lokasi strategis dekat bandara juanda.

          Reviewed May 06, 2022

          See room deals

          6.0
          M from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in March 2020

          Stafnta kurang ramah”

          Ac nya sering trouble

          Reviewed April 20, 2020

          See room deals

          Maaf atas masalah yang dihadapi. Kami telah mencatat tanggapan Anda dan akan memastikan layanan yang lebih baik di masa depan. Semoga harimu menyenangkan. Salam, Indah

          Responded April 22, 2020
          Istana Permata Juanda
          7.2
          Very good
          M from Indonesia
          Couple
          Standard Twin Room
          Stayed 1 night in February 2020

          Very good”

          Resepsionis nya kurang ramah tlng diperhatikan

          Reviewed March 05, 2020

          See room deals

          Maaf atas pengalaman tidak menyenangkan yang Anda alami bersama kami. Terima kasih telah memberi tahu kami dan kami pasti akan bekerja untuk pengalaman tamu yang lebih baik. Nur

          Responded April 07, 2020
          Istana Permata Juanda
          10.0
          Exceptional
          Sunarko from Indonesia
          Business traveler
          Standard Double Room
          Stayed 1 night in February 2020

          Untuk kebersihan mohon ditingkatkann.....”

          Sangat kondusif untuk pengamanan mohon ditingkatkan....krluar masuk klu perlu dikasih nomor atau timet

          Reviewed February 06, 2020

          See room deals

          Terima kasih atas umpan balik yang menyenangkan, Sunarko! Kami akan terus berupaya untuk memberikan layanan yang konsisten setiap saat. Salam, Joey

          Responded July 23, 2020
          Istana Permata Juanda
          5.6
          edo from Malaysia
          Solo traveler
          Standard Double Room
          Stayed 1 night in January 2020

          Horror jika sendiri”

          Waktu datang lampu mati area rumah Tidak di hantar di kamar AC panas Wi-Fi tidak bisa konek Minta ijin buat liat kamar tidak di perbolehkan. Harga sesuai mutu

          Reviewed January 09, 2020

          See room deals

          Maaf atas masalah yang disebabkan, Edo! Terima kasih telah memberi tahu kami dan kami pasti akan bekerja menuju pengalaman tamu yang lebih baik di masa depan. Salam, Joey

          Responded July 23, 2020
          Istana Permata Juanda
          4.4
          agung from Indonesia
          Business traveler
          Standard Double Room
          Stayed 1 night in December 2019

          memang harganya murah ya menyesuaikan tempat”

          Kalo untuk harga dan lokasi memang sesuai dengan destinasi saya, tapi masukan aja untuk tempat penginapannya serem bgt, spt rumah yg tdk pernah dirawat, dan seperti rumah hantu,ditambah lagi ad suara burung yg buat saya ngk bisa tdr, bgt saya tanyak kt petugasnya itu burung hantu bikin tambah kok ad penginapan yg sampai ad burung hantunya sih.... Hadew.... Mhn maaf kalo review saya agak kurang memuaskan

          Reviewed January 01, 2020

          See room deals

          Hai, Agung! Kami mohon maaf atas pengalaman tidak menyenangkan yang Anda alami bersama kami. Umpan balik Anda telah dicatat dan kami akan terus berupaya untuk memastikan pengalaman yang lebih baik di masa depan. Salam, Joey

          Responded July 23, 2020
          Istana Permata Juanda
          10.0
          Exceptional
          M from Indonesia
          Couple
          Standard Twin Room
          Stayed 1 night in December 2019

          Exceptional”

          Kuran dingin ac nya hrs sering diperbaiki

          Reviewed December 31, 2019

          See room deals

          Hai, senang mendengar bahwa Anda mengagumi layanan kami. Kami berharap dapat melayani Anda segera. Salam, Joey

          Responded July 23, 2020
          Istana Permata Juanda
          6.8
          Good
          april from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in December 2019

          Harga penginapan murah ”

          Kamar bersih dan cukup nyaman. Hanya saja waktu disana air mati waktu pagi, sudah bilang reseptionis, nyala, lalu mati lagi, nyala lagi 😌 listrik juga sempat mati.

          Reviewed December 02, 2019

          See room deals

          Hai, Maaf atas masalah yang dihadapi. Kami telah mencatat tanggapan Anda dan akan memastikan layanan yang lebih baik di masa depan. Semoga harimu menyenangkan :) Salam, Joey

          Responded December 15, 2019
          Istana Permata Juanda
          6.8
          Good
          Anjar from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in July 2019

          Minimalis”

          Kamar standart minimum hanya utk istrht saja

          Reviewed October 19, 2019

          See room deals

          Hai, Anjar! Mohon maaf melihat Anda tidak puas dengan layanan kami. Yakinlah, kami akan berusaha siang dan malam untuk memastikan kunjungan masa depan Anda lebih nyaman dan santai di masa depan 🙂 Salam, Cheshta

          Responded November 04, 2019
          Istana Permata Juanda
          4.0
          Hans from Indonesia
          Couple
          Stayed 1 night in October 2019

          Bad Room and Service”

          Kamar pertama trouble kran air dingin nya ada air panas tp kayak mendidih..dipindah kamar...pindah kamar sama saja kran air lagi..toilet bowl kotor hitam2....ac mati2..gloomy pokok nya....handuk bau kaporit....kacau...

          Reviewed October 18, 2019

          See room deals

          Sesuatu seperti ini seharusnya tidak terjadi, Kami sangat menyesal mendengar kerumitan yang dihadapi, namun, ini telah disorot dengan tim kami untuk mengambil langkah-langkah yang diperlukan sehingga masalah seperti itu tidak terulang lagi. Salam, Joey

          Responded November 01, 2019
          Istana Permata Juanda
          10.0
          Exceptional
          Endar from Indonesia
          Couple
          Standard Double Room
          Stayed 1 night in October 2019

          Mendekati sempurna”

          Semua sudah bagus, kebersihan maupun pelayanan sudah bagus. Kedepan kalau bisa ditingkatkan lagi. Pesan dari istri saya, kalau bisa disediakan hairdryer buat tamu sekedar pinjam.

          Reviewed October 15, 2019

          See room deals

          Terima kasih atas ulasan yang begitu indah, Endar, Kami akan berusaha untuk selalu memenuhi harapan Anda. Salam, Joey

          Responded October 29, 2019
          Istana Permata Juanda
          12
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss