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OYO 277 Rukotel
OYO 277 Rukotel
OYO 277 Rukotel
OYO 277 Rukotel
OYO 277 Rukotel
OYO 277 Rukotel
OYO 277 Rukotel

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8.3

Excellent

197 reviews

197 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
KidZoona

110 m

Tunjungan Mall

150 m

Tunjungan Plaza

160 m

DAISO

160 m

Plaza Tunjungan

220 m

Popular landmarks
Monkasel (Submarine Monument)

1.4 km

Tugu Pahlawan

1.8 km

Suramadu National Bridge

2.1 km

Bungkul Park

3.2 km

Sampoerna Museum

3.6 km

Closest landmarks
Transnet

60 m

Top Ten & Coyote Bar

110 m

Joko Dolog Buddhist Statue

320 m

Joko Dolog Statue

330 m

Parking Park

340 m

OYO 277 Rukotel

1F, Jl. Gubernur Suryo No. 1F, Embong Kaliasin, Genteng, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Surabaya

Front desk [24-hour]

Inside city center

150 meters to Tunjungan Plaza

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Room service

Wi-Fi in public areas

Rental car

Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.5
Distance to city center3.2 km
Location rating9.3
Nearest airportJuanda International Airport (SUB)
Distance to airport13.9 km

Rooms available at OYO 277 Rukotel

Very good
Room comfort & quality

7.8

Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
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Deluxe Twin Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
Enter dates to see prices
Standard Room (No Window,Area:8)
...
    Enter dates to see prices
    Twin Bed Room
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      ...
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        Frequently asked questions

        How much does it cost to stay at OYO 277 Rukotel?

        Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

        What time is check-in and check-out at OYO 277 Rukotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to OYO 277 Rukotel?

        For those who wish to drive their own cars, OYO 277 Rukotel has a car park that's close to the hotel. Parking is available for a fee of 4000 IDR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

        What are my dining options at OYO 277 Rukotel?

        OYO 277 Rukotel features an on-site restaurant for your dining convenience.

        What is the smoking policy at OYO 277 Rukotel?

        OYO 277 Rukotel does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to OYO 277 Rukotel?

        The closest train, metro, or bus station to OYO 277 Rukotel is Gubeng Train Station, 1.2 km away.

        What restaurants are nearby OYO 277 Rukotel?

        Restaurants including Waroeng Toendjoengan, Chung Gi Wa and Happy Garden Restaurant are popular in OYO 277 Rukotel’s neighborhood which is known as Surabaya Center.

        What popular shopping places are close to OYO 277 Rukotel?

        Shopping options in OYO 277 Rukotel’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

        What are popular attractions near OYO 277 Rukotel?

        OYO 277 Rukotel’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

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        Explore the neighborhood

        What people love about OYO 277 Rukotel

        • 8.8

          Excellent
          Staff 

          "Staffs are friendly and helpful, facilities worked good and amenities are complete (just lacking hairdryer)."

          Nona

          |

          November 26, 2019

        • 8

          Very good

          "I will be here again next time."

          Sonny

          |

          August 6, 2019

        • 8.4

          Excellent
          Location

          "Is in the heart of the city, just walk to every point of interest and the room is enough space, clean and good staff"

          kurniawan

          |

          October 20, 2018

        Property ranking|Compared to 854 Surabaya properties
        See all rankings
        Room comfort score
        7.8/10
        Location score
        9.3/10
        Value for money score
        8.5/10
        Service score
        8.4/10
        Better than
        97
        %
        of Surabaya properties
        Better than
        96
        %
        of Surabaya properties
        Better than
        85
        %
        of Surabaya properties
        Better than
        85
        %
        of Surabaya properties
        Overall rating:

        8.3

        Excellent
        197 reviews
        Cleanliness
        7.8
        Facilities
        7.6
        Location
        9.3
        Read all reviews >
        More about OYO 277 Rukotel

        More about OYO 277 Rukotel

        OYO 277 Rukotel

        For travelers who want to take in the sights and sounds of Surabaya, OYO 277 Rukotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
        All offerings provided by OYO 277 Rukotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire services provided by OYO 277 Rukotel makes it easy to plan your day trips, sightseeing, and more around Surabaya. For those driving their own car, parking is available for guests.
        Always get the assistance you need with front desk services including luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the OYO 277 Rukotel. For health reasons, smoking is not permitted anywhere inside the hotel.
        A range of amenities is offered in guestrooms at OYO 277 Rukotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Bathroom amenities are just as important as others, and at the hotel you'll find towels available in some guest bathrooms.


        Dining and things to do

        A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
        A day in will be as fun as a day out with ranges of recreational activities offered at OYO 277 Rukotel. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


        Around the property

        Be sure to visit some of the city's popular sights during your stay in Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 150 m away.


        Reasons to stay here

        Compared to the city's accommodation options, this hotel scored higher than 92% of them for food and dining.
        Guests who stayed at this hotel have scored it higher than 96% of accommodations in the city.
        According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in Surabaya.

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        Amenities and facilities
        Very good
        Facilities

        7.6

        Most talked about facilities

        Housekeeping

        5 mentions

        Breakfast

        2 mentions

        Car Park

        1 mention

        Languages spoken

        • English
        • Indonesian

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Ticket services

        Dining, drinking, and snacking

        • Restaurants
        • Room service

        Services and conveniences

        • Daily housekeeping
        • Elevator
        • Luggage storage
        • Smoke-free property
        • Smoking area

        Access

        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed

        Getting around

        • Car park [charges apply]
        • Car park [nearby]
        • Rental car

        Available in all rooms

        • Air conditioning
        • Desk
        • Free bottled water
        • Linens
        • Non-smoking
        • Private bathroom
        • Satellite/cable channels
        • Shower
        • Telephone
        • Towels
        • Wake-up service
        • Wi-Fi [free]
        Location
        1F, Jl. Gubernur Suryo No. 1F, Embong Kaliasin, Genteng, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271
        Exceptional
        Location

        9.3

        Airports

        • Juanda International Airport (SUB)
          13.9 km
        • Abdul Rachman Saleh Airport (MLG)
          75.1 km

        Public transportation

        • Gubeng Train Station
          1.2 km
        • Pasar Turi Train Station
          1.9 km

        Hospital or clinic

        • Puskesmas Kedungdoro
          350 m

        Shopping

        • Tunjungan Plaza
          160 m

        Convenience store

        • Indomaret
          460 m

        Cash withdrawal

        • ATM
          100 m
        What's nearby

        Popular landmarks

        • Tunjungan Plaza
          160 m
        • Monkasel (Submarine Monument)
          1.4 km
        • Tugu Pahlawan
          1.8 km
        • Suramadu National Bridge
          2.1 km
        • Bungkul Park
          3.2 km
        • Sampoerna Museum
          3.6 km
        • Surabaya Town Square
          3.8 km
        • Surabaya's Zoo
          3.9 km
        • Pakuwon Food Festival
          6.8 km
        • Masjid Nasional Al Akbar Surabaya
          8.7 km

        Nearby landmarks

        • Transnet
          60 m
        • KidZoona
          110 m
        • Top Ten & Coyote Bar
          110 m
        • Tunjungan Mall
          150 m
        • Tunjungan Plaza
          160 m
        • DAISO
          160 m
        • Plaza Tunjungan
          220 m
        • Gramedia Bookstore
          230 m
        • Wartel Shops
          230 m
        • Taman Prestasi
          240 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-5 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 6 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until12:00
        • Reception open until00:00

        Getting around

        • Distance from city center3.2 km
        • Travel time to airport (minutes)30

        The property

        • Number of bars/lounges0
        • Number of floors4
        • Number of restaurants1
        • Number of rooms 38
        • Year property opened2014
        • Most recent renovation2015

        Parking

        • Daily parking fee4000 IDR

        Reviews of OYO 277 Rukotel from real guests

        Provided by verified guests of Agoda
        8.3
        /
        10
        Cleanliness7.8
        Facilities7.6
        Location9.3
        Room comfort and quality7.8
        Service8.4
        Value for money8.5
        High score for Surabaya
        Rating
        9+ Exceptional (56)
        8-9 Excellent (23)
        7-8 Very Good (19)
        6-7 Good (7)
        <6 Below Expectation (20)
        Time of the year
        Mar - May (21)
        Jun - Aug (51)
        Sep - Nov (34)
        Dec - Feb (19)
        All guests (197)
        All room types
        All languages

        Show reviews that mention 

        Showing 125 verified guest comments
        12345
        10.0
        Exceptional
        Christian from Indonesia
        Couple
        Standard Double Room
        Stayed 5 nights in October 2019

        Great to stay”

        Location near mall

        Reviewed October 22, 2019

        See room deals

        Thank you for your sweet words, Christian! We hope to give you a consistent service every time. Regards, Kevin

        Responded October 22, 2019
        OYO 277 Rukotel
        10.0
        Exceptional
        Heri from Indonesia
        Business traveler
        Deluxe Twin Room
        Stayed 1 night in May 2019

        Good”

        Bagus sekali lhoo

        Reviewed June 18, 2019

        See room deals

        Terima kasih atas ulasan yang indah, Heri! Kami akan berusaha untuk selalu mengikuti harapan Anda. Salam, Cheshta

        Responded June 18, 2019
        OYO 277 Rukotel
        8.8
        Excellent
        Nona from Indonesia
        Business traveler
        Standard Double Room
        Stayed 2 nights in November 2019

        Nestled right in strategic part of the city”

        Very close to Tunjungan Plaza and many other shopping & entertainment centers. Need more improvement regarding bed cleanliness but overall OK. Staffs are friendly and helpful, facilities worked good and amenities are complete (just lacking hairdryer).

        Reviewed November 26, 2019

        See room deals

        Hi, Nona! Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

        Responded December 01, 2019
        OYO 277 Rukotel
        8.0
        Excellent
        Sonny from Indonesia
        Solo traveler
        Deluxe Double Room
        Stayed 1 night in August 2019

        Very good”

        The location and the price are the best. The room is also clean. I chosed the non smoking room but i still can smell the smoke from other room. Overall is okay. I will be here again next time.

        Reviewed August 06, 2019

        See room deals

        Thanks for the love Sonny, Your review made our day. We hope to amaze you consistently with our services. Regards, Charles

        Responded August 07, 2019
        OYO 277 Rukotel
        8.8
        Excellent
        Sin from Indonesia
        Family with young children
        Standard Double Room
        Stayed 2 nights in November 2019

        Excellent”

        Just 1 problem . Got 5 little cockroach in 2 night

        Reviewed November 13, 2019

        See room deals

        Hi, Sin! Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

        Responded November 13, 2019
        OYO 277 Rukotel
        8.0
        Excellent
        Robin from France
        Solo traveler
        Deluxe Twin Room
        Stayed 1 night in August 2019

        Very good”

        Use less aggressive cleaning products in the bathroom! Not healthy to be breathing clouds of ammonia in an unventilated windowless room.

        Reviewed August 22, 2019

        See room deals

        Thank you so much for the wonderful rating, Robin ! Be assured, we’ve marked a note of this concern to ensure comfortable and relaxing stay ahead :) Regards, Zara

        Responded August 24, 2019
        OYO 277 Rukotel
        7.6
        Very good
        Stallon from Indonesia
        Group
        Deluxe Twin Room
        Stayed 1 night in November 2019

        great strategic hotel for event at surabaya city center”

        selalu nginep sini kalo event di TP, bisa sampai sebulan

        Reviewed December 21, 2019

        See room deals

        Kami menghargai tanggapan Anda, Stallon! Semoga segera menyambut Anda :) Salam, Ammy.

        Responded December 23, 2019
        OYO 277 Rukotel
        6.4
        Good
        Mehryar from France
        Group
        Deluxe Twin Room
        Stayed 1 night in November 2019

        Central Lcation but needs a deep cleaning”

        It is a city hotel without any charm. It is in the central area of the city. The bathroom and the wall need a deep cleaning. The sheets and towels are clean but they have old stain on them.

        Reviewed November 26, 2019

        See room deals

        Hi, Mehryar! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Zara

        Responded November 26, 2019
        OYO 277 Rukotel
        5.6
        dominique from Belgium
        Solo traveler
        Standard Double Room
        Stayed 1 night in January 2020

        Basic hotel, noisy and no windows. But cheap!!”

        Very cheap hotel, but this comes with a small room, not pleasant, no windows and very noisy.

        Reviewed January 17, 2020

        See room deals

        5.6
        rodiatul from Indonesia
        Family with young children
        Standard Double Room
        Stayed 1 night in February 2020

        Not clean at all”

        The paint of the filthy, the bed sheet has a lot of stain, the bathroom is dirty.

        Reviewed February 12, 2020

        See room deals

        Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Joey

        Responded February 13, 2020
        OYO 277 Rukotel
        3.6
        Hendra from Indonesia
        Business traveler
        Standard Double Room
        Stayed 5 nights in February 2020

        BAD”

        I booked for 6 night but I stayed only 1 night, water and AC didn't work, There was no solution from the staff so I left, i put blacklist for this hotel anymore

        Reviewed February 13, 2020

        See room deals

        Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

        Responded February 15, 2020
        OYO 277 Rukotel
        9.3
        Exceptional
        Marisa from Thailand
        Group
        Standard Double Room
        Stayed 1 night in July 2015

        Very pleasant”

        location, staffs, cleanliness

        Our stay was very impressive. The room was really new and clean. Wifi was fast and stable which we didn't find any problem losing the connection. The staffs were nice, helpful and knowledgable. The breakfast was not variable but ok in their standard. My personal favourite thing is a few small signs in the room asking for a little help to save the environment e.g. use your towel for another day to save the water, etc. I just love how they care the world. Last, the location is in the city center which you can walk to the mall, market, some attractions, or grab a taxi to go around the city which is very convenient. If I have a chance to go back to Surabaya, I would definitely come back to stay here

        Reviewed August 07, 2015

        See room deals

        9.3
        Exceptional
        Alisson from France
        Couple
        Deluxe Twin Room
        Stayed 1 night in July 2015

        Good staying ”

        Staff, localisation, room

        Rukotel was a nice place to stay. Near to everything it s easy to get around. The room are clean and comfortable. The personal is very friendly and very helpful. We spent 3 night at Rukotel and I really recomand this place ! Thanks Rukotel and your nice personal.

        Reviewed July 15, 2015

        See room deals

        8.0
        Excellent
        Pricillia from Indonesia
        Group
        Deluxe Twin Room
        Stayed 2 nights in November 2015

        Unbelievably Cheap”

        the location, the price and the cleanliness

        When I made the booking, I was wonderung how was the hotel look like and I did not expect anything much. There should be "something uncomfortable" with any cheap hotel. But I wanted to try it anyway. Because we travelled on limited budget. However, upon our arrival, I was so surprised with the cleanliness of the room, the bed is quite comfortable too. They have wifi inside the room. Although for the toileteries, only soap and towels that were provided. They served Indonesian breakfast everyday. It tasted good too. This hotel is also located right in front of the Tunjungan Plaza. Totally recommended for anyone who want to travel to Surabaya!

        Reviewed November 30, 2015

        See room deals

        8.4
        Excellent
        Krishnan from India
        Solo traveler
        Stayed 4 nights in August 2017

        Solo Traveler from Singapore”

        The hotel staffs are amazing, they helped to find the Surabaya local tour operator and Bromo Early sunrise tour.

        Reviewed September 05, 2017

        See room deals

        8.8
        Excellent
        Myron from United States
        Solo traveler
        Deluxe Twin Room
        Stayed 3 nights in July 2018

        Pleasant stay”

        This is a budget hotel so it's not sparkly like more expensive places, but I still had a pleasant stay. The location is prime as it's right across the street from the massive Tunjungan Plaza mall. There's food downstairs as well as many options just outside the hotel and in the TP mall. Room service is also available. The hotel staff were extremely friendly! They were quick to help with any assistance I needed. The wifi was good and consistent. The lighting in the rooms could be better. The light above the bed in my room (208) wasn't working but it I didn't care enough to tell the hotel staff so I wasn't bothered. The linens are a bit darkened from much use so perhaps a better detergent or new linens would be a good idea. Aside from that, my room was clean, comfortable, and spacious for a solo traveler. I would stay here again.

        Reviewed July 30, 2018

        See room deals

        8.7
        Excellent
        Angela from Indonesia
        Solo traveler
        Deluxe Twin Room
        Stayed 1 night in July 2015

        great location, value for money”

        Price, location, cleanliness

        Stayed for 1 night. Room was clean, sheets were clean. Standard breakfast with, but enough. Can't expect more from that price. Location was right in front of Tunjungan Plaza Mall, very convenient. Very easy to catch a taxi in front of the hotel. Wifi was a bit spotty inside the room, but works pretty well.

        Reviewed September 24, 2015

        See room deals

        5.7
        Zienny from Indonesia
        Family with young children
        Standard Double Room
        Stayed 1 night in January 2016

        displeasing smell”

        Strategic location, helpful security, twin bed each 1.2m length

        next to the housekeeping room. As we entered the room, we smelled a displeasing odor, I think it's came from the toilet, so I turned the exhaust fan so I thought it'd recuced the bad smell. But the smell didn't reduced, fortunatelly I just stayed there for 1night. Actually the room was clean, buat I think the air circulation was bad so We can smelled such a displeasing odor in room.. Not only in room, the coridor from lift to our room also had a bad smell. I hope Rukotel management can hande this. Thankyou

        Reviewed January 14, 2016

        See room deals

        8.3
        Excellent
        steven from Malaysia
        Group
        Standard Double Room
        Stayed 1 night in October 2015

        Nice and Cosy”

        Location good and staff helpful

        The location of hotel is quite near to all the shopping center and room are really clean, worth the balue

        Reviewed October 25, 2015

        See room deals

        8.7
        Excellent
        Fiona from Indonesia
        Group
        Standard Double Room
        Stayed 1 night in December 2015

        Value for money”

        Cheap, near mall, strong WiFi signal

        This place is great, with cheap rate you get a nice clean room, near shopping mall, strong wifi signal... the staff are very helpful too, but they also have to upgrade the staff knowledge about souvenirs spots, transportation, etc...

        Reviewed December 30, 2015

        See room deals

        12345
        This is a popular property. Don't miss out!

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