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Istana Permata Dinoyo
Istana Permata Dinoyo
Istana Permata Dinoyo
Istana Permata Dinoyo
Istana Permata Dinoyo
Istana Permata Dinoyo
Istana Permata Dinoyo

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7.5

Very good

61 reviews

61 reviews

See map

8

Excellent

Location rating score

Excellent location - 60 meters from city center
Parking
FREE
Popular landmarks
Monkasel (Submarine Monument) 850 m
Bungkul Park 1.5 km
Tunjungan Plaza 1.6 km
Surabaya's Zoo 2.2 km
Surabaya Town Square 2.4 km
Suramadu National Bridge 3.5 km
Tugu Pahlawan 3.6 km
Sampoerna Museum 5.4 km
Pakuwon Food Festival 6.4 km
Masjid Nasional Al Akbar Surabaya 7.2 km
Nearby landmarks
Apotik Bawean 260 m
Taman Persahabatan 300 m
Mirota Batik 380 m
Monumen Perjuangan POLRI 420 m
Elizabeth Medical Centre 470 m
Siloam Hospitals Surabaya 560 m
Circle K 560 m
Taman Keputran 560 m
Taman Karimun Jawa 580 m
Rumah Sakit Ibu Dan Anak Lombok Dua Dua 580 m

Istana Permata Dinoyo

5-9, Jl. Raya Dinoyo No.5-9, Keputran, Kec. Tegalsari, Surabaya, Surabaya Center, Surabaya, Indonesia, 60265 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.

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Highlights

830 meters to Monkasel (Submarine Monument)

Front desk [24-hour]

Complimentary WIFi in all rooms

A/C

Daily cleaning

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Room service

Wi-Fi in public areas

Daily cleaning

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money7.9
Location rating8.0
Nearest airportJuanda International Airport (SUB)
Distance to airport12.2 km

Rooms available at Istana Permata Dinoyo

Standard Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices
    Standard Double or Twin Room
    ...
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      Frequently asked questions

      What time is check-in and check-out at Istana Permata Dinoyo?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Istana Permata Dinoyo?

      For those who wish to drive their own cars, Istana Permata Dinoyo has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel.

      What is the smoking policy at Istana Permata Dinoyo?

      Istana Permata Dinoyo does not permit smoking in any of its rooms or indoor areas.

      What is the closest train, metro, or bus station to Istana Permata Dinoyo?

      Ngagel is the closest train, metro, or bus station, about 1.1 km away from Istana Permata Dinoyo.

      What restaurants are nearby Istana Permata Dinoyo?

      Istana Permata Dinoyo is located in Surabaya Center, famous for good restaurants such as Cafe Cangkir, Antica Osteria and Ayam Goreng Sriwijaya.

      What popular shopping places are close to Istana Permata Dinoyo?

      Istana Permata Dinoyo is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

      What are popular attractions near Istana Permata Dinoyo?

      Guests at Istana Permata Dinoyo can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Istana Permata Dinoyo

      • 9.6

        Exceptional

        "Good stay and very affordable."

        Biyan

        |

        January 17, 2020

      • 9.6

        Exceptional

        "If you are low on budget, this is the best choice."

        Biyan

        |

        January 17, 2020

      Property ranking|Compared to 821 Surabaya properties
      See all rankings
      Room size
      15 sqm.
      Service score
      8/10
      Value for money score
      7.9/10
      Location score
      8/10
      Bigger than
      79
      %
      of Surabaya properties
      Better than
      77
      %
      of Surabaya properties
      Better than
      74
      %
      of Surabaya properties
      Better than
      73
      %
      of Surabaya properties
      Overall rating:

      7.5

      Very good
      61 reviews
      Cleanliness
      7.0
      Facilities
      6.8
      Location
      8.0
      Read all reviews >
      More about Istana Permata Dinoyo

      More about Istana Permata Dinoyo

      Istana Permata Dinoyo

      When you are looking for comfortable and convenient accommodations in Surabaya, make Istana Permata Dinoyo your home away from home. A stay at Istana Permata Dinoyo ensures an easy access to the lively city and all of its wonders.
      Take advantage of a wealth of unrivaled services and amenities at Istana Permata Dinoyo. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage.
      In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. You can stay fresh and clean with towels provided in some guest bathrooms.


      Around the property

      While in Surabaya, take some time to venture outside of Istana Permata Dinoyo. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 1.6 km away.


      Reasons to stay here

      Verified reviews for this hotel's food and dining options score it better than 84% of accommodations in the city.
      This accommodation beats more than 83% of competition in the city on room comfort.

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      Amenities and facilities
      Good
      Facilities

      6.8

      Languages spoken

      • English
      • Indonesian

      Internet access

      • Complimentary WIFi in all rooms
      • Wi-Fi in public areas

      Dining, drinking, and snacking

      • Room service

      Services and conveniences

      • Daily cleaning
      • Doorman
      • Elevator
      • Luggage storage
      • Smoke-free property
      • Smoking area

      Access

      • Check-in/out [express]
      • Front desk [24-hour]
      • Pets allowed

      Getting around

      • Car park [free of charge]

      Available in all rooms

      • A/C
      • Closet
      • Clothes rack
      • Complimentary drinking water
      • Desk
      • Mirror
      • Non-smoking
      • Phone
      • Private bathroom
      • Shower
      • Towels
      • TV [flat screen]
      • Wi-Fi [complimentary]
      Location
      5-9, Jl. Raya Dinoyo No.5-9, Keputran, Kec. Tegalsari, Surabaya, Surabaya Center, Surabaya, Indonesia, 60265
      Very good
      Location

      8

      Airports

      • Juanda International Airport (SUB)
        12.2 km
      • Abdul Rachman Saleh Airport (MLG)
        73.4 km

      Public transportation

      • Ngagel
        1.2 km
      • Gubeng Train Station
        1.7 km

      Hospital or clinic

      • Apotik Bawean
        260 m

      Shopping

      • Tunjungan Plaza
        1.6 km

      Convenience store

      • Alfamart
        1.1 km

      Cash withdrawal

      • ATM
        80 m
      What's nearby

      Popular landmarks

      • Monkasel (Submarine Monument)
        850 m
      • Bungkul Park
        1.5 km
      • Tunjungan Plaza
        1.6 km
      • Surabaya's Zoo
        2.2 km
      • Surabaya Town Square
        2.4 km
      • Suramadu National Bridge
        3.5 km
      • Tugu Pahlawan
        3.6 km
      • Sampoerna Museum
        5.4 km
      • Pakuwon Food Festival
        6.4 km
      • Masjid Nasional Al Akbar Surabaya
        7.2 km

      Nearby landmarks

      • Apotik Bawean
        260 m
      • Taman Persahabatan
        300 m
      • Mirota Batik
        380 m
      • Monumen Perjuangan POLRI
        420 m
      • Elizabeth Medical Centre
        470 m
      • Siloam Hospitals Surabaya
        560 m
      • Circle K
        560 m
      • Taman Keputran
        560 m
      • Taman Karimun Jawa
        580 m
      • Rumah Sakit Ibu Dan Anak Lombok Dua Dua
        580 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      Minimum age of guests is: 18 year(s).

      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      The property

      • Number of rooms 68

      Reviews of Istana Permata Dinoyo from real guests

      Provided by verified guests of Agoda
      7.4
      /
      10
      Cleanliness7.0
      Facilities6.8
      Location8.0
      Service8.0
      Value for money7.9
      High score for Surabaya
      Rating
      9+ Exceptional (18)
      8-9 Excellent (2)
      7-8 Very Good (0)
      6-7 Good (0)
      <6 Below Expectation (11)
      Time of the year
      Mar - May (0)
      Jun - Aug (0)
      Sep - Nov (6)
      Dec - Feb (25)
      All guests (54)
      All languages
      Showing 31 verified guest comments
      12
      9.6
      Exceptional
      Biyan from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      Exceptional”

      I get room with only IDR 150K, but i get clean room, private parking, cold ac, real king size bed, international tv channel, i can't complaint. Good stay and very affordable. if you are low on budget, this is the best choice.

      Reviewed January 17, 2020

      See room deals

      10.0
      Exceptional
      yuli from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      Hotel Nyaman”

      Hotel bersih, nyaman, tenang, check in gampang

      Reviewed January 27, 2020

      See room deals

      Terima kasih banyak atas umpan balik yang luar biasa, Kami akan berupaya untuk memberikan layanan yang konsisten setiap saat. Salam, Joey

      Responded February 26, 2020
      Istana Permata Dinoyo
      10.0
      Exceptional
      Bimantara from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      Budget Hotel & Clean”

      Puas check in disini sama pacar, check in nya gampang, kamarnya bersih, staffnya ramah dan harganya cocok buat di kantong. I'll be back soon

      Reviewed January 20, 2020

      See room deals

      Senang mendengar kata-kata pujian Anda, Kami akan memastikan untuk memberikan layanan yang konsisten di masa depan juga. Semoga harimu menyenangkan :) Salam, Joey

      Responded January 22, 2020
      Istana Permata Dinoyo
      4.4
      Wahyu from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      no toothpaste , 1 bootle drinkwater”

      no toothpaste, only 1 botle drinkwater, dirty bathroom, wastafel broken.

      Reviewed January 17, 2020

      See room deals

      Hi, Wahyu! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Joey

      Responded January 18, 2020
      Istana Permata Dinoyo
      2.8
      Maalik from Indonesia
      Business traveler
      Standard Double Room
      Stayed 2 nights in December 2021

      SANGAT TIDAK LAYAK HUNI”

      Kamar, kamar mandi, tempat tidur, dan toilet sangat KOTOR, tidak bersih, ruangan kamar sangat tidak terawat, sekelaa kos2an di pinggiran kota, AC tidak dingin dengan fisik seadanya seperti RONGSOKAN, saat bermalan jam 2 dini hari LISTRIK dan PDAM PADAM sampai siang jam 12, bisa dibayangkan ini hotel apa kosan yang nunggak bayar PLN dan PDAM, tidak disediakan perlengkapan mandi, tidak mendapat air mineral saat awal Cek In, Pintu Kamar tidak bisa dikunci sehingga saya kunci ganjal pakai kursi, benar2 MEENGECEWAKAN, semoga bisa menjadi koreksi pengelola untuk kedepannya agak bisa lebih baik, terima kasih

      Reviewed January 09, 2022

      See room deals

      4.8
      ivone from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in December 2021

      Lebih ditingkatkan lagi”

      Untuk soal kbersihan masi krang, tmpat tdur lembab dan agak bau, fasilitas ac krng dingin, perlengkapan mandi tdk ada.. tv nda ada remotnya.. ya dg hrg sgtu hrus nya bs lbh baik lg... Tq

      Reviewed January 07, 2022

      See room deals

      4.4
      Muhammad from Indonesia
      Solo traveler
      Standard Double Room
      Stayed 1 night in February 2020

      Kotor”

      Tempatnya kotor apalagi lantai dan kamar mandinya

      Reviewed March 07, 2020

      See room deals

      Maaf atas pengalaman tidak menyenangkan yang Anda alami bersama kami. Terima kasih telah memberi tahu kami dan kami pasti akan bekerja untuk pengalaman tamu yang lebih baik. Nur

      Responded April 08, 2020
      Istana Permata Dinoyo
      3.2
      Sherly from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in February 2020

      Dhvcg”

      Serem.kotor.jorok bgt.

      Reviewed February 06, 2020

      See room deals

      Hai, Terima kasih telah meluangkan waktu Anda yang berharga untuk menilai kami. Tampaknya Anda tidak sepenuhnya puas dengan layanan kami dan kami pasti akan berusaha sebaik mungkin untuk memenuhi harapan Anda di masa depan. Salam, Joey

      Responded February 07, 2020
      Istana Permata Dinoyo
      8.4
      Excellent
      Yunita from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      Tidak buruk”

      Untuk harga hotel bintang 2 engga buruk, kamar mandi oke, kamar luas.. hanya kasur kurang bersih, banyak semutnya.. jadi harus bersih2 dulu.. Kamar gelap bgt krn ga ada jendela.. but overall oke 👌

      Reviewed February 02, 2020

      See room deals

      9.6
      Exceptional
      Sarwono from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      Sesuai yang ada di gambar.”

      Saya suka karena hotel private tapi murah sekali. Kamar bersih. Recomended buat tempat singgah sejenak. Trimakasih kamar 309

      Reviewed January 27, 2020

      See room deals

      4.4
      LINA from Indonesia
      Family with teens
      Standard Double Room
      Stayed 1 night in December 2019

      Hotel budget dgn fasilitas dan kbersihan yg sangat parah ”

      Maaf sebelumnya, review sy berikan sesuai dgn kondisi yg ada. sampe hotel malam skitar jam 11an-12an. pertama msk hotel, shock krn ranjang sangat kotor, selimut hitam dan byk bercak2 spt darah & sprei pun sama kotornya, walaupun kasurnya cukup besar ukuran king, walpaper dinding byk yg sdh terkelupas, tv pun sangat kotor smpe layar seperti ada kerak2 yg menempel, yg paling parah toilet jg kotor, byk sarang laba2 spt sudah lama tdk digunakan, & ada sabun batangan kecil yg sdh bekas pakai, awalnya tidak niat ganti kamar krn posisi cukup rumit di lantai 2 itu tdk ada tangga manual utk pejalan kaki, hanya ada jembatan naik utk kendaraan, & krn model hotelnya dgn private garasi di lt 1 dan kamarnya di lt.2 jd sudah turun-naikkan barang, malas u/ masukkan ke mobil kembali. tp dgn kondisi sedemikian rupa akhirnya minta ganti kamar, dan alhasil dikasi kamar di sebelahnya dimana sama parahnya ditambah atas yg bercak seperti abis bocor karena hujan, kondisi garasi sangat2 bau lembab & horor

      Reviewed January 24, 2020

      See room deals

      9.2
      Exceptional
      Elisabeth from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      Top”

      hotel bersih ternyata, tapi sayang lokasinya kurang deket dengan pasar.

      Reviewed January 20, 2020

      See room deals

      9.2
      Exceptional
      Bobby from Indonesia
      Solo traveler
      Standard Double Room
      Stayed 1 night in January 2020

      Review hotel istana permata dinoyo”

      Kalau menurutku semua uda oke sesuai dengan harga yang kita dapat, tapi kurangnya tidak tersedia alat mandi seperti sabun, sampo ada sih tempat sabun dan sampo tapi kosong. Secara keseluruhan sangat puas menginap disini.

      Reviewed January 18, 2020

      See room deals

      10.0
      Exceptional
      Okky from Indonesia
      Solo traveler
      Standard Double Room
      Stayed 2 nights in January 2020

      Kamar bersih dan staff sopan”

      Semua aman tidak ada kekurangan

      Reviewed January 09, 2020

      See room deals

      2.0
      frida from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in January 2020

      Acceptable”

      jancok banget, udh bayar full sampe hotel trobel anjing bangsat

      Reviewed January 06, 2020

      See room deals

      2.0
      Reno from Indonesia
      Family with young children
      Standard Double Room
      Stayed 1 night in January 2020

      Saya kecewa , bukannya dapat nginap, tapi gak bisa nginap, alasan oyo trobel... aplikasi gobkok tai”

      Tolong kembalikan uang saya anjing

      Reviewed January 06, 2020

      See room deals

      6.0
      Agie from Indonesia
      Couple
      Standard Double Room
      Stayed 2 nights in December 2019

      Air lemes dan berasa uji nyali”

      Pertama dtg kaget dari depan kaya tutup si tmptnya dan kurang terawat . Pas masuk kamar berasa uji nyali. Gaada lemari/cantolan , air lemes banget , mau pup juga sampe ga berani gara2 air flushnya lemes. Wastafel bocor . Nginep 2 hari padahal 😭. Sebenernya bagus sih kalau di rawat. Tp sptnya ga akan nginep sini lagi

      Reviewed January 03, 2020

      See room deals

      2.8
      Harris from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in December 2019

      Tempat tidak sesuai dg gambar yg dipasang di apk. Keadaan kotor dan tidak layak”

      Pada saat memesan di apk dipikiran terbayang tempat yg nyaman bersih dan view yg bagus. Tetapi setelah masuk ke kamar ap yg dipikiran kits berbanding terbalik. Saya menemui tempat tidur yg kotor kamar mandi yg tidak layak dan pintu kamar yg tidak ada kuncinya. Pokok nya tidak layak di huni. Seketika it juga saya klaim ke beda kamar tetapi jawaban pelayannya tidak ad kamar kosong lagi. Padahal di apk masih bisa pesan kamar. Pelayanan juga sangat2 tidak welcome kepada pelanggan

      Reviewed January 02, 2020

      See room deals

      8.8
      Excellent
      Novita from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in December 2019

      Sangat Sukaa”

      Sangat suka sekalii dan nyaman sekaliii ... Tidak pernah mengecewakan

      Reviewed December 30, 2019

      See room deals

      Hai, Novita! Terima kasih telah membagikan umpan balik yang berharga ini. Kami berusaha keras untuk memberikan layanan yang konsisten kepada para tamu kami. Semoga hari Anda indah di depan. Salam, Daniel

      Responded July 24, 2020
      Istana Permata Dinoyo
      9.2
      Exceptional
      Kamaluddin from Indonesia
      Couple
      Standard Double Room
      Stayed 1 night in December 2019

      privacy, kemudahan, dan lokasi”

      Privacy, kemudahan, lokasi, nyaman.. sayang ; Air tidak panas, tidak ada keset kamar mandi, AC tdk bisa di stel..

      Reviewed December 28, 2019

      See room deals

      Terima kasih banyak untuk penilaian positifnya, Kamaluddin! Terima kasih telah berbagi ini dengan kami, kami telah mencatat umpan balik Anda dan kami akan berusaha untuk pengalaman yang lebih baik di masa depan. Salam, Jack

      Responded July 24, 2020
      Istana Permata Dinoyo
      12
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